Customer service
In the event that your appliance becomes defective, please contact
your customer service department. The electrical appliances comply
with current EC guidelines and safety regulations.
Conditions of warranty
It grants you, the private end user, a limited manufacturer’s warranty.
Assuming careful handling and compliance with the operating instruc-
tions and safety notices, we will be obligated to replace the appliances
at no cost, insofar as there are defects in material or workmanship. The
repair will be effected by repairing or replacing defective components.
Any parts replaced will become the property. All further claims of any
type, especially claims for indemnifications, are not valid. This warranty
does not affect any rights of the customer with respect to the sales of
goods in accordance with the applicable national laws.
The warranty period is 1 year starting from the date on which the
product was first purchased by an end consumer. The warranty
period will not be extended or begin a new or in any other way be
affected by the subsequent sale, repair or replacement of the product.
This warranty is passed on to you by your retail dealer. In order to
assert a warranty claim, please contact your dealer directly.
As proof of warranty entitlement you must submit the original sales
receipt with the date of sale and the dealer’s address. Without the
sales receipt, the repair will be carried out at your expense without
asking.
The warranty does not cover damages resulting from
Improper use
Natural ware and tear
External influences(e.g. damage from transport, shocks, jolts, heats,
acids, etc.)
Insufficient decalcifying
Or unsuitable accessories.
The warranty will be void if the appliance is used commercially,
Is opened or modified without authorization
Or if unauthorised repairs are attempted.
Also, the warranty does not apply to consumable materials
*electric kettle/coffeemaker/teamaker
Care:
Use a special stainless steel care product for minor cleaning (water
stains, light fingerprints, etc ).
CAUTION: Use only for the exterior! Do not use on surface that come
into contact with food(inside ).
Decalcifying
If you have hard water, the electric kettle should be decalcified regu-
larly (depending on the hardness of the water, about every 2-3 week).
Use a commercially available liquid decalcifying product (do not use
chemical decalcifiers ) and follow the manufacturer’s instructions.
Tip: Mild calcium deposits can also be removed with a mixture of 5 to
6 tablespoons of vinegar in 0.5L of water.
Please observe the following when decalcifying the machine.
First, pour cold water into the electric kettle (if the decalcifier foams
excessively, use only 0.5L of water.)
Briefly bring it to a boil.
Now, add the decalcifier and let the device stand for a while.
CAUTION: Do not bright this mixture to a boil.
After decalcifying, rinse the pot twice with clear water.
Do not clean the electric kettle with heavily abrasive cleaners. They
could scratch the appliance.
Note: Regularly decalcifying your electric kettle with reduce the
electricity used and prolong the life of the appliance. The calcium
content of water varies from region to region. Please consult your
local water works or utility works for information on water hardness.
In the event of malfunctions due to calcium deposits, the guarantee
will be voided!
Environmentally friendly disposal
We use only environmentally friendly packaging for the transport of
our appliances. Please recycle cardboard/paper and plastic packaging
appropriately.
Electrical appliances contain valuable raw materials. When an appliance
is worn-out, please take it to a recognized recycling facility. Please
consult the local authorities for information on recycling appliances.
CAUTION!
Electrical appliances should not be
disposed of with the house hold trash.
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