Piazza D'Oro 500 TWIN User manual

Piazza D‘Oro 500 TWIN
Operating instructions
V05 / 07.2010

For more information please contact: Original operating instructions
Douwe Egberts technical service BAPdO500TW_EN
www.douweegberts.com N° 021201

Introduction
Piazza D’Oro 500 TWIN
Operating instructions
Published by: Schaerer Ltd., CH-4528 Zuchwil
Version: Version 05 / 07.2010
Software: PSE V3.04
User manual
Designed and edited by: Schaerer Ltd., CH-4528 Zuchwil
© Copyright by Schaerer Ltd., CH-4528 Zuchwil
All rights reserved, including translation into other languages. This manual may not be
copied, photocopied or distributed, in whole or in part, by any means, nor transmitted
electronically, without the publisher’s written consent.
All information, illustrations, and specifications in this manual are based on the latest
product information available at the time of publication approval. Schaerer Ltd. re-
serves the right to change the content at any time without any prior notice.
BAPdO500 - EN - V05 Page 1-1

Introduction
1. INTRODUCTION
1.1 Welcome
Dear customer
With this new coffee machine, you have purchased a Swiss quality product especially designed for the catering
trade.
Two separate brewing units allow for the simultaneous filling of up to four cups.
This manual will inform you in detail on programming, commissioning, use and cleaning of your new machine. It
also contains important safety instructions to ensure safe use.
Important!
Prior to commissioning the machine, carefully read the chapter "Safety instructions". The manufac-
turer rejects any liability for damages that are caused by improper use of the machine.
Performance of the coffee machine depends to a great extent on proper use and careful maintenance of the
machine. We therefore recommend that you read all instructions carefully before commissioning the machine
and that you keep them handy for future reference.
We hope you enjoy using your new coffee machine!
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Introduction
1.2 Symbols and pictograms
Note:
This section provides you with important notes and information.
Important!
This note indicates possible damage to property as well as possible financial and
statutory penalties (e.g. loss of rights to claim under guarantee, liability suits, etc.).
Danger!
This note indicates a risk of severe and/or fatal injury if specific procedural
rules are violated.
Whenever you see this symbol in the operating manual, take all necessary
safety precautions.
Electric shock!
Risk of severe and/or fatal injury due to electric shock!
Environmental protection!
This symbol indicates that you have to comply with environmental regulations and/or
legislation.
Display messages
select product
12:00 01.07.2010 The displays shown in the manual always follow immediately after their respective de-
scription and relate to the display on the coffee machine.
Chip cards
The card name (e.g. CHEF, SAVE DATA, etc.) is written in capital letters. You will
also find an illustration of the chip cards to the left of the respective texts
BAPdO500 - EN - V05 Page 1-3

Introduction
TABLE OF CONTENTS
Chapter Page
1 Introduction......................................................................................................................................... 1-2
1.1 Welcome............................................................................................................................................... 1-2
1.2 Symbols and pictograms...................................................................................................................... 1-3
2 SAFETY INSTRUCTIONS ................................................................................................................... 2-2
2.1 General................................................................................................................................................. 2-2
2.2 Safety symbols ..................................................................................................................................... 2-2
2.3 Prevention of accidents........................................................................................................................ 2-3
2.4 Hygiene ................................................................................................................................................ 2-5
2.5 Designated use .................................................................................................................................... 2-6
2.6 Liability.................................................................................................................................................. 2-6
3 Product description ........................................................................................................................... 3-2
3.1 Coffee machine data ............................................................................................................................ 3-2
3.2 Operating information for the coffee machine...................................................................................... 3-8
3.3 Equipment and accessories ............................................................................................................... 3-10
3.4 Special settings .................................................................................................................................. 3-11
3.5 Chip card functions............................................................................................................................. 3-12
3.6 Commissioning................................................................................................................................... 3-15
4 Operation............................................................................................................................................. 4-3
4.1 Introduction........................................................................................................................................... 4-3
4.2 Operating Modes.................................................................................................................................. 4-4
4.3 Messages displayed when coffee machine is ready for operation ...................................................... 4-4
4.4 Routine operation ................................................................................................................................. 4-5
4.5 Longer idle time.................................................................................................................................. 4-17
4.6 Programming using standard chip cards ........................................................................................... 4-18
4.7 Programming using optional chip cards............................................................................................. 4-28
5 Cleaning .............................................................................................................................................. 5-2
5.1 Important
general cleaning instructions ............................................................................................... 5-2
5.2 Daily cleaning ....................................................................................................................................... 5-3
5.3 Weekly cleaning ................................................................................................................................... 5-6
5.4 Defrosting the refrigerator .................................................................................................................... 5-9
5.5 Care of the refrigerator......................................................................................................................... 5-9
6 Error messages and malfunctions ................................................................................................... 6-2
6.1 Error messages with display ................................................................................................................ 6-2
6.2 Malfunctions without display messages............................................................................................... 6-7
7 Optional features................................................................................................................................ 7-2
7.1 Payment systems ................................................................................................................................. 7-2
7.2 Chip cards ............................................................................................................................................ 7-2
7.3 Chip card loader ................................................................................................................................... 7-2
7.4 Water softener (Filados/Brita) .............................................................................................................. 7-2
7.5 Cup warmer.......................................................................................................................................... 7-3
7.6 User instructions for special machines (water tank) ............................................................................ 7-3
8 Payment systems ............................................................................................................................... 8-2
8.1 Cards compatible with all payment systems ........................................................................................ 8-2
8.2 Payment with internal systems............................................................................................................. 8-3
8.3 Payment with self-service systems .................................................................................................... 8-13
Page 1-4 BAPdO500 - EN - V05

Introduction
TABLE OF CONTENTS
Chapter Page
9 Appendix ..............................................................................................................................................9-2
9.1 CE Declaration of conformity ................................................................................................................9-2
9.2 Cleaning agent ......................................................................................................................................9-3
9.3 Serial plate of steam generator and instant heater...............................................................................9-6
9.4 Environmental aspects..........................................................................................................................9-7
9.5 Hazardous Substance...........................................................................................................................9-7
10 Index ...................................................................................................................................................10-1
BAPdO500 - EN - V05 Page 1-5

Introduction
Page 1-6 BAPdO500 - EN - V05

Safety instructions
2 Chapter
Table of contents
Chapter Text Page
2SAFETY INSTRUCTIONS .................................................................. 2-2
2.1 General ..............................................................................................................................................2-2
2.2 Safety symbols .................................................................................................................................2-2
2.3 Prevention of accidents ...................................................................................................................2-3
2.4 Hygiene..............................................................................................................................................2-5
2.5 Designated use .................................................................................................................................2-6
2.6 Liability ..............................................................................................................................................2-6
BAPdO500 - EN - V05 Page 2-1

Safety instructions
2 SAFETY INSTRUCTIONS
2.1 General
The coffee machine is handed over by a service technician authorised by the manu-
facturer. Prior to commissioning the machine, read the operating instructions carefully
and ensure that you fully understand them.
Always keep this manual in the immediate vicinity of the coffee machine.
2.2 Safety symbols
The following symbols appear next to all safety instructions in this manual. Follow the
instructions to the letter and proceed with particular care in the cases described.
Danger!
This note indicates a risk of severe and/or fatal injury if specific procedural
rules are violated.
Whenever you see this symbol in the operating manual, take all necessary
safety precautions.
Electric shock!
Risk of severe and/or fatal injury due to electric shock!
Important!
This note indicates possible damage to property as well as possible financial and
statutory penalties (e.g. loss of rights to claim under guarantee, liability suits, etc.).
Note:
This section provides you with important notes and information.
Page 2-2 BAPdO500 - EN - V05