PictureTel Prism Installation and operation manual

PictureTel
Prism
Upgrade Guide


Copyright © 1996: PictureTel Corporation—Printed in U.S.A.
PictureTel Corporation, 100 Minuteman Road, Andover, MA 01810
Telephone number: 508-292-5000
PictureTel is a registered trademark of PictureTel Corporation.The PictureTel logo, PictureTel Prism,
Montage, PT724, and SG4 are trademarks of PictureTel Corporation.
Microsoft and Windows are registered trademarks of the Microsoft Corporation.
The information contained in this document is subject to change without notice. PictureTel assumes no
responsibility for technical or editorial errors or omissions that may appear in this document or for the use of
this material. Nor does PictureTel make any commitment to update the information contained in this
document.This document contains proprietary information which is protected by copyright. All rights
reserved.No part of this document may be photocopied or reproduced in any form without the prior written
consent of PictureTel Corporation.
Edition: 800-0770-01/A
Customer order number: DOC-PRSM-UPGD
Bescheinigung Des Herstellers/Importeurs
Hiermit wird bescheinigt, daß das Prism in Übereinstimmung mit den Bestimmungen
der Vfg 1046/1984 funkenstört ist.
Der Deutschen Bundespost wurde das Inverkehrbringen dieses Geräts angezeigt und die Berechtigung zur
Überprüfung der Serie auf Einhaltung der Bestimmungen eingeräumt. Dieses Gerät wurde sowohl einzeln
als auch in einer Anlage, die dem normalen Anwendungsfall entspricht, auf die Einhaltung der
Funkentstörbestimmungen geprüft. Es ist jedoch möglich, daß die Funkentstörbestimmungen unter
ungünstigen Umständen bei anderen Gerätekombinationen nicht eingehalten werden. Für die Einhaltung
der Funkentstörbestimmungen der gesamten Anlage, in der dieses Gerät betrieben wird, ist der Betreiber
verantwortlich.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.This equipment generates,
uses, and can radiate radio frequency energy and, if not installed, operated, and maintained in
accordance with PictureTel Corporation guides and manuals, may cause harmful interference to radio
communications.Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Shielded cables must be used with this unit to ensure compliance with the Class A FCC limits.

Notice to Users of Public DATAPHONE® Digital Service
The following instructions are provided to ensure that you comply with FCC Rules, Part 68.
1. All direct connections to DDS lines must be made through standard plugs and jacks furnished by the
telephone company. No connections can be made to party lines or coin lines. Before connecting your
unit, you must do the following:
a. Tell your local telephone company that you have an FCC registered device and that you wish to
connect to the company’s line.Provide them with the 14-digit FCC registration number listed on the
device’s label.They will also need to know the facility interface code and service code to connect
the necessary service.For your unit, the facility interface code is 04DU5-56 for 56 kbps service.
The service code is 6.0Y.
b. Inform the local telephone company of the jack arrangement you want to use, which is RJ-48S.
c. Connect the channel service unit (CSU) with the appropriate cable after the telephone company
has installed the requested jack.
2. If the unit appears to be malfunctioning, it should be disconnected from the telephone line until you learn
if your equipment or the telephone line is the source of the trouble.If your equipment needs repair, it
should not be reconnected until it is repaired.
3. The CSU is designed to prevent harm to the DDS network. If the telephone company finds that the
equipment exceeds tolerance parameters, the telephone company can temporarily disconnect service,
although they will attempt to give you advance notice if possible.
4. Under FCC Rules, no customer is authorized to repair this equipment.This restriction applies
regardless of whether the equipment is in or out of warranty.
5. If the telephone company alters their equipment or operations in a manner that will affect use of this
device, they must give you advance warning so as to give you the opportunity for uninterrupted service.
You will be advised of your right to file a complaint with the FCC.
6. In the event of equipment malfunction, all repairs should be performed by PictureTel Corporation or an
authorized agent. It is the responsibility of the users requiring service to report the need for service to
our company or to one of our authorized agents.
Note: It is illegal to export a
Prism system that contains the encryption option from the United States without
approval from the United States Department of State.See your PictureTel sales representative for details.

Notice to Canadian Users
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
out in the Radio Interference Regulations of the Canadian Department of Communications (DOC).
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la class A prescrites dans le Réglement sur le brouillage radioélectrique édicté par
le ministère des Communications du Canada.
The Canadian Department of Communications label identifies certified equipment.This certification means
that the equipment meets certain telecommunications network protective, operational, and safety
requirements.The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company.The equipment must also be installed using an acceptable method
of connection. In some cases, the company’s inside wiring associated with a single line individual service
may be extended by means of a certified connector assembly (telephone extension cord).The customer
should be aware that compliance with the above conditions may not prevent degradation of service in some
situations.Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.Users should ensure, for their own protection, that the electrical ground connections of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.This
precaution may be particularly important in rural areas.
DOC Load Number (LN) = 6
Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
FCC Part 68 Notice (U.S.)
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be
connected to a telephone loop which is used by the device, to prevent overloading.The termination on a loop
may consist of any combination of devices subject only to the requirement that the total of the Load Numbers
of all the devices does not exceed 100.
Ringer Equivalence Number (REN) = .6B

International Approvals
Montage complies with EEC Directives 98/336EEC and 93/68/EEC and European Standards EN 55022B,
EN50082-1 and EN60950. Consequently, Montage is eligible to display the following marking:
ConnectionTo United KingdomTelecommunications Network
Connecting Power: In the United Kingdom, by law, the telephone line cable must be
connected after the power cable.
Disconnecting Power: In the United Kingdom, by law, the power cable must be
disconnected after the telephone line cable.
The PictureTel Prism is approved to connect to the following United Kingdom (UK) Public
Telecommunications Operator (PTO) network services:
❑
Indirect connection to PTO-provided digital switched and point-to-point services through suitable
approved branch systems.
This includes the following types of connections:
❑
Indirect connection to basic rate ISDN services (for example, BritishTelecom’s ISDN2 service) through
approved terminal adaptors, multiplexers, or PABXs.
❑
Indirect connection to digital leased lines (for example, British Telecom’s Kilostream and Megastream
services) through approved equipment, such as multiplexers or PABXs.
The Approval Number is: NS/3832/1/M/602676
The
Prism as approved above is comprised of the following elements:
❑
Electronics module
❑
Keypad
❑
Line-in microphones
❑
Microphones
❑
X.21 (V.11) connecting cables
All other equipment shipped as part of a
Prism (for example, cameras or monitors) is approved to connect
indirectly to the UK PTO networks when connected through the
Prism electronics module under the terms
of General Approval Number NS/G/1234/J/100003.
Warning: The Prism must not be connected directly to any UK PTO provided services.
CC168 X

Contents
vii
About This Guide ..................................................................................................................ix
PictureTel Prism Release 1.1 Upgrades
Prism 1.1 Upgrade Kits .................................................................................................................. 1-1
Time Requirements......................................................................................................................... 1-2
Before You Begin............................................................................................................................. 1-2
Upgrade Kit Components.............................................................................................................. 1-3
Second BPU and Quad BRI Upgrade Kit (UPG-V004-P8)............................................... 1-3
Second BPU and Dual-Port ISDN Upgrade Kit (UPG-V000-P8).................................... 1-4
Quad BRI Upgrade Kit (UPG-S080-16) .............................................................................. 1-4
Continuous Presence (CPM) Upgrade Kit (UPG-CP)...................................................... 1-4
Upgrading the MCS Software
Backing Up the Current Software ................................................................................................ 2-2
Removing Non-Essential Files............................................................................................. 2-2
Backing Up All Software to Tape........................................................................................ 2-2
Installing the MCS Application Software.................................................................................... 2-4
Installing the Second BPU’s Option Software................................................................... 2-5
Installing the Workstation Software ............................................................................................ 2-6
Testing the New Software ............................................................................................................. 2-8
Backing Up the Current System ................................................................................................... 2-8

viii
Upgrading Prism Hardware
Installing a New Module................................................................................................................3-1
Configuring Modules......................................................................................................................3-6
Testing the New Installation..........................................................................................................3-7
Backing Up the New Database......................................................................................................3-7

ix
About This Guide
Thisguide explains how to upgrade aPictureTelPrism™Multipoint
Conference Server (MCS) to Release 1.1. This guide covers
upgrading the software to Version 5.0C, as well as installing any of
these hardware modules: a second BPU, a dual-port ISDN module,
two Quad BRI modules, or a Continuous Presence module.
For information on Prism installation prerequisites, initial hardware
setup and cabling, installation of Prism control software on a
personal computer, and initial configuration procedures, refer to the
PictureTel Prism Installation Guide .
This guide does not cover the operation of the Prism or the software
that controls it, nor does it cover configuration procedures except
those required to make the Prism operational. For more information
on these topics, refer to the PictureTel Prism User’s Guide.
To use this guide, you should be familiar with personal computer
operation, including running applications programs under a
Microsoft
®
Windows
®
3.1 user interface. You should understand
basic telecommunications terms, concepts, and equipment. Also, to
successfully troubleshoot some problems you may encounter, you
may need some specialized equipment, such as line testers.
For support, service, or training, please contact your PictureTel
service provider or call Technical Support at 508-292-5999. If you are
located in the United States, you may call 800-874-2835 during your
local business hours.