Pillar Axiom 500 User manual

Pillar Axiom® 500
Service Guide

Copyright Notice
© 2008 Pillar Data Systems, Inc. All rights reserved.
Pillar Data Systems, Inc.
2840 Junction Avenue
San Jose, CA 95134
Part Number: 4420-00033-0500
2008-February
Trademarks
Pillar Data Systems, Pillar Axiom, and the “green icon” logo are registered
trademarks of Pillar Data Systems, Inc. All other trademarks are trademarks of their
respective owners.
Important Note to Users
This guide contains CONFIDENTIAL INFORMATION of Pillar Data Systems and
should not be disclosed or further distributed to third parties without the express
prior written consent of Pillar Data Systems.
This guide and use of Pillar Axiom hardware and software to which this guide
applies is subject to the Pillar Data Systems End User License Agreement and
Warranty Statement that accompanied the Pillar Axiom system and this guide. A
copy of the Pillar Data Systems End User License Agreement and Warranty
Statement is on the same CD with which this guide is provided (if you entered into
a signed written agreement with Pillar Data Systems for the purchase or use of this
Pillar Axiom system that supersedes the Pillar Data Systems End User License
Agreement and Warranty Statement, then such signed written agreement will
apply).
Pillar Data Systems reserves the right to change the specifications and content in
this guide at any time.
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Table of Contents
Chapter 1 About Pillar Axiom Service Procedures
Audience.......................................................... 17
Warnings and Cautions............................................... 18
Safety Notice Conventions........................................... 18
Hazard Signal Words............................................... 18
Pillar Axiom Series Components......................................... 19
About Supported Hardware Components................................... 21
Required Tools..................................................... 22
About Electrostatic Discharge (ESD) Precautions............................. 23
Contact Information.................................................. 24
Chapter 2 Service the Pillar Axiom System
About Guided Maintenance Initiation...................................... 25
Log In to the Graphical User Interface (GUI).............................. 26
About Guided Maintenance for the Target FRU............................ 27
Enter Guided Maintenance.......................................... 27
About Target FRU Identification....................................... 29
Identify the Target FRU............................................. 30
About System Preparation for FRU Replacement.......................... 30
Prepare the System for FRU Replacement............................... 31
About Target FRU Removal.......................................... 31
About Replacement FRU Status Verification.............................. 33
About System-Wide Service Procedures................................... 34
About Data Backups............................................... 34
About Power Cycles............................................... 34
About Rack Door Removal........................................... 35
Remove the Doors From a Rack...................................... 36
About Rack Side Panel Removal...................................... 37
Remove a Side Panel From a Rack.................................... 38
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Attach the Rack Doors.............................................. 39
Attach the Rack Side Panels......................................... 39
Chapter 3 Service the Pilot and Pilot FRUs
About Pilot Service Procedures.......................................... 40
Map of Pilot FRUs................................................. 42
Pilot FRU Part Numbers............................................ 42
About Pilot Bezel Replacement.......................................... 43
Remove a Pilot Bezel.............................................. 43
Attach a Pilot Bezel................................................ 44
About Pilot Control Unit Replacement..................................... 45
About Pilot Control Unit Identification................................... 46
Identify a Pilot Control Unit (CU)....................................... 48
About Pilot Control Unit Removal...................................... 48
Remove a Pilot Control Unit (CU)...................................... 49
About Pilot Control Unit Insertion...................................... 50
Insert a Pilot Control Unit (CU)........................................ 50
About Pilot Configuration Resets......................................... 53
Reset a Configuration Parameter........................................ 55
Chapter 4 Service the Slammer and Slammer FRUs
About Slammer Service Procedures...................................... 56
Map of Slammer FRUs............................................. 60
Slammer FRU Part Numbers......................................... 60
About Slammer Bezel Replacement...................................... 62
About Slammer Bezel Removal....................................... 62
Remove a Slammer Bezel........................................... 63
Attach a Slammer Bezel............................................ 63
About Slammer Battery Replacement..................................... 65
About Slammer Battery Removal...................................... 67
Remove a Slammer Battery.......................................... 68
Battery Shelf Life.................................................. 68
Battery Operational Life............................................. 69
Insert a Slammer Battery............................................ 69
About Slammer Fan Module Replacement.................................. 71
Slammer Fan Replacement Tasks..................................... 72
About Slammer Fan Module Removal.................................. 73
Remove a Slammer Fan FRU........................................ 73
About Slammer Fan Module Insertion................................... 74
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Insert a Slammer Fan FRU.......................................... 75
About Slammer Motherboard Tray Replacement............................. 76
About Slammer Motherboard Tray Removal.............................. 78
Remove a Slammer Motherboard Tray.................................. 78
About Slammer Motherboard Tray Insertion.............................. 79
Insert a Slammer Motherboard Tray.................................... 79
About Slammer Network Interface Module Replacement........................ 81
Network Interface Module LED Status.................................. 83
Slammer NIM Replacement Tasks..................................... 83
About Slammer Network Interface Module Removal........................ 84
Remove a Network Interface Module................................... 84
About Slammer Network Interface Module Insertion........................ 85
Insert a Network Interface Module..................................... 86
About SFP Module Replacement........................................ 88
Remove an SFP Module............................................ 90
Insert an SFP Module.............................................. 90
About Slammer Power Supply Replacement................................ 91
Slammer Power Supply LED Status.................................... 92
About Slammer Power Supply Removal................................. 92
Remove a Slammer Power Supply..................................... 93
About Slammer Power Supply Insertion................................. 93
Insert a Slammer Power Supply....................................... 94
About Slammer Private Interconnect Module Replacement...................... 96
Slammer Private Interconnect Module LED Status......................... 97
About Slammer Private Interconnect Module Removal....................... 98
Remove a Private Interconnect Module................................. 99
About Slammer Private Interconnect Module Insertion...................... 100
Insert a Slammer Private Interconnect Module........................... 101
About Slammer iSCSI Card Replacement................................. 103
About Slammer iSCSI Card Removal.................................. 104
Remove a Slammer iSCSI Card...................................... 105
About Slammer iSCSI Card Insertion.................................. 105
Insert a Slammer iSCSI Card........................................ 106
About Slammer SCSI or FC Card Replacement............................. 109
Remove a Slammer SCSI or FC Card.................................. 111
About Slammer SCSI or FC Card Insertion.............................. 112
Insert a Slammer SCSI or FC Card.................................... 112
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Chapter 5 Service the Brick and Brick FRUs
About Brick Service Procedures........................................ 116
Brick FRU Replacement Tasks....................................... 117
Map of Brick FRUs............................................... 118
Brick FRU Part Numbers........................................... 119
About Brick Bezel Replacement........................................ 121
About Brick Bezel Replacement Tasks................................. 121
About Brick Bezel Removal......................................... 121
Remove a Brick Bezel............................................. 122
Attach a Brick Bezel.............................................. 122
About Brick Disk Drive Replacement..................................... 123
LEDs on Disk Drive Carriers........................................ 125
About Disk Drive Replacement Tasks.................................. 127
About Disk Drive Removal from Bricks................................. 128
Remove a Brick Disk Drive.......................................... 130
About Brick Disk Drive Insertion...................................... 130
Insert a Disk Drive................................................ 131
About Brick ES Module Replacement.................................... 133
Brick ES Module LED Status........................................ 134
Brick ES Module Replacement Tasks.................................. 134
About Brick ES Module Removal..................................... 135
Remove an Enclosure Services (ES) Module............................ 135
About Brick ES Module Insertion..................................... 136
Insert an Enclosure Services (ES) Module.............................. 136
About Brick Power Supply and Fan Module Replacement...................... 138
Brick Power Supply and Fan Module LED Status......................... 139
About Brick Power Supply and Fan Module Replacement Tasks.............. 140
About Brick Power Supply and Fan Module Removal....................... 141
Remove a Brick Power Supply, Fan Module............................. 141
About Brick Power Supply, Fan Module Insertion......................... 142
Insert a Brick Power Supply, Fan Module............................... 142
About Brick RAID Controller Replacement................................. 144
FC RAID Brick LED Status.......................................... 145
FC Expansion Brick LED Status...................................... 146
SATA Brick RAID Controller LED Status................................ 147
Brick RAID or Expansion Controller Replacement tasks..................... 148
About Brick RAID Controller Removal.................................. 149
Remove a RAID or Expansion Controller............................... 149
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About Brick RAID or FC Expansion Controller Insertion..................... 150
Insert a RAID or Expansion Controller................................. 150
About SATA Brick Spare Disk Drive Replacement........................... 152
SATA Brick Spare Disk Drive LED Status............................... 153
Spare Disk Drive Replacement Tasks.................................. 154
About SATA Brick Spare Disk Drive Removal............................ 155
Remove a Spare Disk Drive......................................... 155
About SATA Brick Spare Disk Drive Insertion............................ 156
Insert a SATA Spare Disk Drive...................................... 156
Appendix A Safety Statements
Introduction to Safety Statements....................................... 158
Safety Statements.................................................. 159
Warning Notices.................................................... 160
Electrical Warning in Other Languages................................. 160
Lightning Activity Warning.......................................... 163
Lightning Warning in Other Languages................................. 163
Power Supply Warning............................................ 164
Power Supply Warning in Other Languages............................. 164
Main Power Disconnect Warning..................................... 166
Power Disconnect Warning in Other Languages.......................... 166
Installation Warning............................................... 166
Power Disconnect Warning......................................... 167
Warning Statement for Norway and Sweden............................. 167
Restricted Access Area Warning..................................... 167
Restricted Access Warning in Other Languages.......................... 168
Product Disposal Warning.......................................... 169
Product Disposal Warning in Other Languages........................... 169
Jewelry Removal Warning.......................................... 170
Jewelry Removal Warning in Other Languages........................... 170
Qualified Personnel Warning........................................ 172
Warning Statement for Finland....................................... 173
Warning Statement for Sweden...................................... 173
Power Cabling Warning............................................ 173
Power Cabling Warning in Other Languages............................. 173
Supply Circuit Warning............................................ 174
Supply Circuit Warning in Other Languages............................. 174
Voltage Mismatch Warning......................................... 175
Voltage Mismatch Warning in Other Languages.......................... 175
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SELV Circuit Warning............................................. 177
SELV Circuit Warning in Other Languages.............................. 177
Incorrect Connection Warning....................................... 179
Incorrect Connection Warning in Other Languages........................ 179
Caution Notices.................................................... 180
Appendix B Slammer and Brick LED Statuses
About LED Statuses................................................. 182
Slammer LED Statuses............................................... 184
Slammer Battery LED Status........................................ 185
Slammer Fan LED Status.......................................... 186
Slammer Motherboard LED Status.................................... 186
About Control Unit LEDs (Back of Slammer Chassis)....................... 187
Slammer CU LED Status........................................... 188
Slammer FS Port LED Status........................................ 189
Slammer Copper GbE Network Port Status.............................. 190
About Slammer Optical Network Port Status............................. 190
Slammmer Network Interface Module LED Status......................... 190
Slammer Power Supply LED Status................................... 191
Slammer Private Interconnect Module LED Status......................... 191
About Brick LED Statuses............................................. 192
Brick Bezel LED Status............................................ 192
About Guided Maintenance and LEDs on Bricks.......................... 193
LEDs on Disk Drive Carriers........................................ 196
Brick Power Supply and Fan Module LED Status......................... 198
FC RAID Brick LED Status.......................................... 199
FC Expansion Brick LED Status...................................... 200
SATA Brick RAID Controllers........................................ 201
Appendix C Slammer LED Startup Progress Codes
About LED Startup Codes............................................. 203
Slammer LED Codes................................................ 204
LED Code Translation............................................... 205
Slammer LED States During Startup..................................... 207
LED Halt Codes.................................................... 210
Appendix D Pillar Axiom Component Power Consumption
About Component Power Consumption................................... 213
About Single-Phase PDUs.......................................... 213
About Three-Phase PDUs.......................................... 216
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About PDU Connections.............................................. 217
About Cabling 115 V Single-Phase PDUs............................... 217
About Cabling 230 V Single-Phase PDUs............................... 220
About Cabling 208 V Three-Phase PDUs............................... 222
Component Configuration Limits for Single-Phase Service..................... 224
Appendix E Return a Failed Component
About Failed Component Returns....................................... 226
Return a Defective FRU.............................................. 227
Appendix F Pillar Axiom Hardware Specifications
About Hardware Specifications......................................... 228
About Pillar Axiom Hardware Specifications................................ 229
System Power Requirements........................................ 229
System Environmentals............................................ 230
System Regulatory Agency Compliance................................ 231
System Packaging and Transportation................................. 234
System Warranty................................................. 235
About Pilot Hardware Specifications..................................... 236
Pilot Dimensions and Weight........................................ 236
Pilot Power Characteristics......................................... 236
Pilot Regulatory Agency Compliance.................................. 237
Pilot Packaging and Transportation................................... 238
About Slammer Hardware Specification................................... 239
Slammer Dimensions and Weight..................................... 239
Slammer Power Characteristics...................................... 239
Slammer Regulatory Agency Compliance............................... 240
Slammer Packaging and Transportation................................ 241
About Brick Hardware Specification...................................... 242
Brick Dimensions and Weight........................................ 242
Brick Power Characteristics......................................... 242
Brick Regulatory Agency Compliance.................................. 243
Brick Packaging and Transportation................................... 244
Pillar Axiom PDU Hardware Specification................................. 245
Pillar Rack Hardware Specification...................................... 247
Index.............................................................. 250
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List of Figures
Figure 1 Pillar Axiom Health page.......................................... 28
Figure 2 Sample 42U rack front door........................................ 35
Figure 3 Different types of rack door hinges................................... 36
Figure 4 Sample 42 U side panels.......................................... 38
Figure 5 Schematic of replaceable Pilot FRUs.................................. 42
Figure 6 Pilot bezel LEDs................................................ 43
Figure 7 Pilot bezel ejector tabs............................................ 44
Figure 8 Sample Pilot CU................................................ 45
Figure 9 Disk drive LED on Pilot CU......................................... 46
Figure 10 Disk drive LED on a typical Pilot CU control panel....................... 47
Figure 11 Bezel adapter flange............................................ 49
Figure 12 Pilot CU support brackets......................................... 51
Figure 13 USB key in a Pilot CU............................................ 53
Figure 14 Schematic of replaceable Pillar Axiom Slammer FRUs.................... 60
Figure 15 Slammer bezel................................................. 62
Figure 16 Slammer bezel ejector tabs........................................ 63
Figure 17 Receptacle for the Slammer bezel power connector...................... 64
Figure 18 Slammer battery FRU............................................ 65
Figure 19 Slammer battery location......................................... 67
Figure 20 Slammer battery screws.......................................... 68
Figure 21 Slammer fan FRU.............................................. 71
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Figure 22 Slammer fan location............................................ 72
Figure 23 Slammer fan FRU screws......................................... 74
Figure 24 Slammer motherboard tray........................................ 76
Figure 25 Motherboard tray assembly location................................. 77
Figure 26 Module ejector................................................. 77
Figure 27 Network interface module (optical) FRU............................... 81
Figure 28 Network interface module (optical) location............................ 82
Figure 29 Module ejector................................................. 85
Figure 30 SFP module FRU............................................... 88
Figure 31 Slammer SFP module location..................................... 89
Figure 32 Optical network port LEDs........................................ 89
Figure 33 Slammer power supply FRU....................................... 91
Figure 34 Slammer CU power supply location.................................. 91
Figure 35 Power supply correctly positioned................................... 94
Figure 36 Private interconnect module location................................. 97
Figure 37 Module ejector................................................ 100
Figure 38 Sample iSCSI card............................................. 103
Figure 39 Riser PCI slots in a network interface module.......................... 103
Figure 40 iSCSI card and open PCI slots.................................... 106
Figure 41 PCI card faceplate secured to the Slammer chassis..................... 107
Figure 42 Sample SCSI card............................................. 109
Figure 43 Riser PCI slots in a network interface module.......................... 110
Figure 44 PCI card and open PCI slots...................................... 113
Figure 45 PCI card faceplate secured to the Slammer chassis..................... 114
Figure 46 Schematic of replaceable SATA Brick FRUs.......................... 118
Figure 47 Schematic of replaceable FC Brick FRUs............................. 119
Figure 48 Brick bezel................................................... 121
Figure 49 Brick bezel ejector tabs.......................................... 122
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Figure 50 Disk drive FRU................................................ 123
Figure 51 Location of a disk drive.......................................... 124
Figure 52 Disk drive carrier numbering in a Brick and carrier LEDs.................. 126
Figure 53 ES module FRU............................................... 133
Figure 54 ES module location............................................ 134
Figure 55 Power supply, fan module FRU.................................... 138
Figure 56 Brick power supply, fan module location............................. 139
Figure 57 RAID controller FRU in a SATA Brick................................ 144
Figure 58 SATA Brick RAID controller location................................ 145
Figure 59 Spare disk drive FRU........................................... 152
Figure 60 Spare disk drive location......................................... 153
Figure 61 LEDs on the front of the Slammer chassis............................ 185
Figure 62 LEDs on the back of the Slammer chassis............................ 188
Figure 63 Brick bezel LEDs.............................................. 192
Figure 64 LEDs on the back of a SATA Brick................................. 194
Figure 65 LEDs on the back of a FC RAID Brick ............................... 195
Figure 66 LEDs on the back of a FC Expansion Brick ........................... 195
Figure 67 Disk drive carrier numbering in a Brick and carrier LEDs.................. 197
Figure 68 Single-phase 20 A PDU circuit breakers (front view)..................... 214
Figure 69 Single-phase 20 A PDU outlet distribution (back view)................... 215
Figure 70 Single-phase 30 A PDU circuit breakers and outlets..................... 216
Figure 71 PDU connections for 115 V, 20 A power (two PDUs).................... 218
Figure 72 PDU connections for 115 V, 20 A power (four PDUs).................... 219
Figure 73 PDU connections for 230 V, 30 A power (two PDUs).................... 221
Figure 74 PDU connections for 208 V, 30 A power (two PDUs).................... 223
Figure 75 Maximum tilt angles for stationary Pillar 42 U racks..................... 249
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List of Tables
Table 1 Pillar Axiom 500 series components................................... 19
Table 2 Required tools.................................................. 22
Table 3 Contacts at Pillar Data Systems...................................... 24
Table 4 Pillar Axiom FRU replacement procedure information...................... 32
Table 5 Pilot FRU replacement tasks........................................ 41
Table 6 Pilot FRUs..................................................... 42
Table 7 Pilot bezel replacement tasks........................................ 43
Table 8 Pilot CU replacement tasks......................................... 45
Table 9 Slammer FRU replacement tasks..................................... 57
Table 10 Slammer FRU part numbers....................................... 60
Table 11 Slammer bezel replacement tasks................................... 62
Table 12 Battery shelf life................................................ 69
Table 13 Battery operational life............................................ 69
Table 14 Slammer fan replacement tasks..................................... 72
Table 15 Slammer network interface module LED status.......................... 83
Table 16 Network interface module replacement tasks........................... 83
Table 17 Slammer optical network port status.................................. 89
Table 18 Slammer power supply LED status................................... 92
Table 19 Power supply replacement tasks.................................... 92
Table 20 Slammer private interconnect module LED status........................ 97
Table 21 Slammer private interconnect module replacement tasks................... 98
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Table 22 iSCSI card replacement tasks..................................... 104
Table 23 PCI card replacement tasks....................................... 111
Table 24 Brick FRU replacement tasks...................................... 117
Table 25 Brick FRUs................................................... 119
Table 26 Brick bezel replacement tasks..................................... 121
Table 27 LEDs on disk drive carriers....................................... 126
Table 28 Disk drive replacement tasks...................................... 128
Table 29 Brick ES module LED status...................................... 134
Table 30 Brick ES module replacement tasks................................. 135
Table 31 Brick power supply, fan module LED status............................ 139
Table 32 Brick power supply, fan module replacement tasks...................... 140
Table 33 FC RAID Brick LED status........................................ 145
Table 34 FC Expansion Brick LED status .................................... 146
Table 35 SATA Brick RAID controller LED status.............................. 147
Table 36 RAID or Expansion controller replacement tasks........................ 148
Table 37 SATA Brick spare disk drive LED status.............................. 153
Table 38 Spare disk drive replacement tasks................................. 154
Table 39 Electrical warning in other languages ................................ 160
Table 40 Lightning warning in other languages................................ 163
Table 41 Power supply warning in other languages............................. 164
Table 42 Power disconnect warning in other languages.......................... 166
Table 43 Installation warning in other languages............................... 166
Table 44 Warnings for Norway and Sweden.................................. 167
Table 45 Restricted access warning in other languages.......................... 168
Table 46 Product disposal warning in other languages........................... 169
Table 47 Jewelry removal warning in other languages........................... 170
Table 48 Qualified personnel warning in other languages......................... 172
Table 49 Warning statement for Finland..................................... 173
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Table 50 Warning statement for Sweden.................................... 173
Table 51 Power cabling warning in other languages............................ 173
Table 52 Supply circuit warning in other languages............................. 174
Table 53 Voltage mismatch warning in other languages.......................... 175
Table 54 SELV circuit warning in other languages.............................. 177
Table 55 Connection warning in other languages.............................. 179
Table 56 LEDs on the Slammer bezel....................................... 184
Table 57 Slammer battery LED status....................................... 185
Table 58 Slammer fan LED status......................................... 186
Table 59 Slammer motherboard LED status.................................. 186
Table 60 Slammer CU LED status......................................... 189
Table 61 Slammer FS port LED status...................................... 189
Table 62 Slammer copper GbE network port status............................. 190
Table 63 Slammer optical network port status................................. 190
Table 64 Slammer network interface module LED status......................... 190
Table 65 Slammer power supply LED status.................................. 191
Table 66 Slammer private interconnect module LED status....................... 191
Table 67 Brick bezel LED status........................................... 192
Table 68 LEDs on disk drive carriers....................................... 197
Table 69 Brick power supply, fan module LED status............................ 198
Table 70 FC RAID Brick LED status........................................ 199
Table 71 FC Expansion Brick LED status .................................... 200
Table 72 SATA Brick RAID controller LED status.............................. 201
Table 73 Code translation for the Fault LED.................................. 205
Table 74 Code translation for the Activity LED................................. 205
Table 75 Code translation for the Status LED................................. 206
Table 76 Slammer LED startup codes....................................... 207
Table 77 Slammer LED states after POST process completion.................... 209
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Table 78 Slammer LED halt codes......................................... 210
Table 79 System configuration limits for 20 A service............................ 224
Table 80 System configuration limits for 30 A service............................ 224
Table 81 System altitude specifications...................................... 230
Table 82 System temperature and humidity specifications........................ 230
Table 83 System acoustics specification..................................... 231
Table 84 System random vibration specifications.............................. 231
Table 85 Safety, quality, and environmental standards.......................... 232
Table 86 Pilot dimensions and weight (both control units)........................ 236
Table 87 Pilot power characteristics (per control unit)........................... 236
Table 88 Pilot safety and quality standards................................... 237
Table 89 Slammer dimensions and weight................................... 239
Table 90 Slammer power characteristics..................................... 239
Table 91 Slammer safety and quality standards............................... 240
Table 92 Slammer EM emissions and immunity................................ 240
Table 93 Brick dimensions and weight...................................... 242
Table 94 Brick power characteristics........................................ 242
Table 95 Brick safety and quality standards.................................. 243
Table 96 Pillar Axiom EM emissions and immunity............................. 243
Table 97 PDU specifications............................................. 245
Table 98 Rack specifications for a Pillar Axiom system.......................... 247
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CHAPTER 1
About Pillar Axiom Service Procedures
Important! Contact Technical Support for any time-sensitive information that may
be related to the service procedures outlined in this guide.
Audience
This guide addresses Service Technicians, Field Engineers, and others who
maintain, troubleshoot, and replace system components and field replaceable units
(FRUs). We assume that you have the necessary skills and experience in using:
• Computer hardware and its operation.
• Required tools.
• ESD procedures.
• Computers and computer parts.
• A graphical user interface (GUI) in a Web browser.
• An operating system command line interface.
Important! If you have a Support Services contract, authorized Pillar Data
Systems personnel perform all repairs. Refer to your service agreement to
determine your service coverage. See Contact Information for the Sales phone
number if you would like to get a Support Services contract.
Chapter 1 About Pillar Axiom Service Procedures
Audience 17
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Warnings and Cautions
Hazard signal words conform to the American National Standards Institute (ANSI)
Z535.4-1998 meanings.
Safety Notice Conventions
Hazard signal words conform to the American National Standards Institute (ANSI)
Z535.4-1998 meanings.
CAUTION Indicates a potentially hazardous situation that, if not avoided,
may result in minor or moderate injury.
Warning Indicates a potentially hazardous situation that, if not avoided,
could result in death or serious injury.
DANGER Indicates an imminently hazardous situation that, if not
avoided, will result in death or serious injury.
Important! To emphasize a point, to remind you of something, or to indicate
potential problems in the outcome of the in-process task.
Hazard Signal Words
Important! A set of important Warning and Caution notices apply throughout this
guide. Read them before servicing Pillar Axiom FRUs.
Chapter 1 About Pillar Axiom Service Procedures
Warnings and Cautions 18
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Pillar Axiom Series Components
This guide explains how to replace the field-replaceable units (FRUs) contained in
the following Pillar Axiom 500 Series components:
Table 1 Pillar Axiom 500 series components
Product name Model and description
Brick storage
enclosures
• BRX 500-160A7—160 GB SATA disk drives, 1920 raw GB
• BRX 500-250A7—250 GB SATA disk drives, 3000 raw GB
• BRX 500-400A7—400 GB SATA disk drives, 4800 raw GB
• BRX 500-500A7—500 GB SATA disk drives, 6000 raw GB
• BRX 500-750A7—750 GB SATA disk drives, 9000 raw GB
• BRX 500-1000A7—1 TB SATA disk drives, 12000 raw GB
• BRX 500-73F15R—73 GB FC disk drives (RAID)
• BRX 500-73F15E—73 GB FC disk drives (Expansion)
• BRX 500-146F15R—146 GB FC disk drives (RAID)
• BRX 500-146F15E—146 GB FC disk drives (Expansion)
• BRX 500-300F15R—300 GB FC disk drives (RAID)
• BRX 500-300F15E—300 GB FC disk drives (Expansion)
Slammer storage
controller
• SLM 500-GEC—NAS, copper interface
• SLM 500-GEO—NAS, optical interface
• SLM 500-SAN—SAN, 2 Gb optical interface
• SLM 500-SAN-4G—SAN, 4 Gb optical interface
PCB card • PCI 500-STAPE—Ultra SCSI PCI interface
• PCI 500-FTAPE—2 GB FC/PCI-X host bus adaptor
• PCI 500-iSCSI—1 GB iSCSI/PCI-X host bus adaptor
Pilot management
controller
• Pillar Axiom Pilot
Power distribution
unit (PDU)
• PDU 500-1P20A—115/230 V, 20 A, 1 ϕ
• PDU 500-1P30A—f 115/230 V, 30 A, 1 ϕ
• PDU 500-3P30A—f 208 V, 30 A, 3 ϕ
• PDU 500-3P16A—230/400 V, 16 A, 3 ϕ WYE
Filler panel • 1 U
• 2 U
Chapter 1 About Pillar Axiom Service Procedures
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Table 1 Pillar Axiom 500 series components (continued)
Product name Model and description
Rack • RACK500-42U—42 U cabinet assembly with doors
Note: These drives are no longer available for new systems:
• BRX 500-160A7
• BRX 500-250A7
• BRX 500-73F15R
• BRX 500-73F15E
Chapter 1 About Pillar Axiom Service Procedures
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