Polestar EAN7221 User manual

Star Light Box Network Camera
EAN7221/7260/7360
Ultra Low Light Network Camera
User’s Manual
*Lens sold separately
Copyright © EverFocus Electronics Corp.
Release Date: March, 2016

Copyright 1995-2016 EverFocus Electronics Corp.
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by
any means without written permission of the EverFocus Electronics Corporation.
EverFocus
12F-1, No.79, Sec. 1, Shin-Tai Wu Road,
Hsi-Chih, New Taipei City, Taiwan
TEL: [phone]
FAX: [phone]
www.everfocus.com.tw
March, 2016

i
About this document
All the safety and operating instructions should be read and followed before the unit is operated. This
manual should be retained for future reference. The information in this manual was current when
published. The manufacturer reserves the right to revise and improve its products. All specifications are
therefore subject to change without notice.
Regulatory Notices
FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or
parties authorized by EverFocus could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
EverFocus Electronics Corp.
12F-1, No. 79, Sec. 1, Shin-Tai Wu Rd.,
Hsi-Chi, New Taipei City, Taiwan
The POLESTAR Series camera complies with CE and FCC.

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Precautions
1. Do not install the camera near electric or magnetic fields.
Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and
audio speakers since the electromagnetic fields generated from these devices may distort the video
image or otherwise interfere with camera operation.
2. Never disassemble the camera beyond the recommendations in this manual nor introduce
materials other than those recommended herein.
Improper disassembly or introduction of corrosive materials may result in equipment failure or other
damage.
3. Try to avoid facing the camera toward the sun.
In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal
circuits, as well as creating unbalanced illumination beyond the capability of the camera to
compensate.
4. Keep the power cord away from water and other liquids and never touch the power cord with wet
hands.
Touching a wet power cord with your hands or touching the power cord with wet hands may result in
electric shock.
5. Never install the camera in areas exposed to oil, gas or solvents.
Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.
6. Cleaning
For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the
hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera
lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex
solvents, corrosive or abrasive agents for cleaning of any part of the camera.
7. Do not operate the camera beyond the specified temperature, humidity or power source ratings.
Use the camera at temperatures within -10°C ~ 50°C / 14°F ~ 122°F , and humidity between 20% and
80%; this device is not rated as submersible. The input power source is 12VDC / 24VAC~ / PoE. Be
sure to connect the proper + / - polarity and voltage, as incorrect polarity or too high a voltage will
likely cause the camera to fail, and such damage is not covered by the warranty. The use of properly
fused or Class 3 power limited type supplies is highly recommended.
8. Mounting
Use care in selecting a solid mounting surface which will support the weight of the camera plus any
wind, snow, ice or other loading, and securely attach the camera to the mounting surface using
screws and anchors which will properly support the camera. If necessary (e.g. when mounting to
drop ceilings) use a safety wire to provide additional support for the camera.

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CONTENTS
1. Introduction .................................................................................................................................... 1
2. Physical Description....................................................................................................................... 2
2.1. Dimensions.......................................................................................................................................3
3. Features........................................................................................................................................... 3
4. Installation ...................................................................................................................................... 4
4.1. Packing List.......................................................................................................................................4
4.2. Optional Accessory ..........................................................................................................................5
4.3. I/O Terminal Block............................................................................................................................6
4.4. Lens Installation and Adjustment ....................................................................................................7
4.5. Top / Bottom-Mount........................................................................................................................8
4.6. Basic Connection..............................................................................................................................8
5. Accessing the User Interface ........................................................................................................ 9
5.1. Checking the Dynamic IP Address....................................................................................................9
5.2. Settings for Microsoft Internet Explorer........................................................................................13
5.3. Connecting the Camera to the Network........................................................................................14
5.4. Live View Window..........................................................................................................................16
6. Playback......................................................................................................................................... 21
6.1 Remote Playback Using Playback Page ..........................................................................................21
6.2 Setting up the Playback Function...................................................................................................23
6.2.1 Inserting / Removing the micro SD Card ...........................................................................23
6.2.2 Testing the Playback Function...........................................................................................24
7. Settings .......................................................................................................................................... 26
7.1. System Settings ..............................................................................................................................27
7.1.1. Network.............................................................................................................................27
7.1.2. Date / Time........................................................................................................................33
7.1.3. Storage...............................................................................................................................34
7.1.4. Display and Overlay...........................................................................................................36
7.1.5. System Maintenance.........................................................................................................38
7.1.6. System Information ...........................................................................................................41
7.1.7. User ...................................................................................................................................42
7.1.8. Black / White List...............................................................................................................44
7.1.9. Serial Communication .......................................................................................................45
7.2. Camera Settings .............................................................................................................................46

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7.2.1. Streaming and Audio.........................................................................................................46
7.2.2. Profile ................................................................................................................................49
7.2.3. Camera ..............................................................................................................................50
7.2.4. Schedule ............................................................................................................................54
7.2.5. Image.................................................................................................................................55
7.3. Event Settings.................................................................................................................................57
7.3.1. Event Wizard......................................................................................................................57
7.3.2. Event..................................................................................................................................58
7.3.3. Notification........................................................................................................................63
7.4. Link to Smart Phone App ...............................................................................................................66
8. Upgrading Firmware Using IP Utility ......................................................................................... 67
9. Specifications................................................................................................................................ 69
10. Troubleshooting ......................................................................................................................... 71
Appendix............................................................................................................................................ 76
A. Tested Card Brands.........................................................................................................................76
B. Enabling the Multicast Function ....................................................................................................77
C. RTSP URL Syntax.............................................................................................................................79
D. Setting up Port Forwarding Function.............................................................................................80
E. Setting up DDNS Function..............................................................................................................82

EAN7221/7260/7360
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1. Introduction
The POLESTAR Series box-type IP camera deliveries image quality of up to 3MP. Adopted with a Sony 1/2.8”
CMOS image sensor, the POLESTAR Series box-type camera features high sensitivity characteristics that
enable the IP camera to perform clear color images with less image noise even in the starlight or moonlight
environment. The Wide Dynamic Range (WDR) function on the other hand enables the IP camera to
provide clear images even under back light circumstances where intensity of illumination can vary
excessively.
The POLESTAR Series box-type IP camera supports dual streams from H.265, H.264 or MJPEG compression
formats. In same resolution, the H.265 provides higher compression efficiency and lower bit rate
comparing with H.264 codec, allowing more efficient bandwidth and data storage usage. The POLESTAR
Series box-type IP camera has a built-in micro SDHC card slot. Except 12VDC and 24VAC~ power supply, the
IP camera also supports Power over Ethernet (IEEE802.3af).
The POLESTAR Series box-type IP camera conforms to ONVIF for compatibility with other network video
devices. You can also use EverFocus Mobile applications to remotely view the live views of the cameras
through your iOS or Android handheld devices; or use EverFocus CMS to remotely manage multiple IP
devices connected on the network.
The POLESTAR Series box-type IP camera Models
Model Name Megapixel Max. Video Resolution Frame Rate
EAN7221 2 MP 1920 x 1080 Dual streams: 60fps @ 1080p; 30fps @ VGA
EAN7360 3 MP 2048 x 1536 30fps
EAN7260 2 MP 1920 x 1080 30fps
System Requirement
Before installing, please check that your computer meets the following system requirements.
Operating System Windows 7 (32 and 64-bit) or above
CPU Intel Core i5 CPU @ 2.0GHz (or equivalent AMD) or higher
(Intel Core i7 CPU @ 3.4GHz recommended)
Graphic Card 512MB RAM graphic cards (or equivalent on-board graphic cards)
RAM
•2GB or more (8GB recommended)
•Additional HD space depends on required local storage of video files,
100 Mbps network card.
Software
•
DirectX 9.0c
•Internet Explorer 9 and later, Firefox 4.0-9.0, Chrome (Windows
version 44 and earlier)
Note: For using the Internet Explorer, some settings are required. Please refer to 5.2 Settings for
Microsoft Internet Explorer.

EAN7221/7260/7360
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2. Physical Description
267
1
12
10 11 13
9
8
45
14
3
No. Item Name Descriptions
1 Auto Iris Lens Connector Plug the iris control cable to the connector.
2 Microphone One built-in microphone.
3 Light Sensor Detects lights.
4 Ethernet / PoE Connects to a 10BASE-T / 100BASE-TX Ethernet or PoE.
5 Power LED After powering the camera, the power LED will be lit in red.
6 DC 12V Port Connects to 12VDC power.
7 Alarm Connects to I/O devices (see I/O Terminal Block for more details
later).
8 Audio In Connects to microphones (In) / Speakers (Out). Note that the
audio input / output features a line 3.5mm jack (TRS). Be sure
to prepare microphones / speakers with TRS connector (see TRS
Connector image below). Also, microphones / speakers with a
(built-in) amplifier and external power supply are required.
9 Audio Out
10 AC 24V Port Connects to 24VAC~ power.
11 Micro SD / SDHC Card Slot Insert a micro SD / SDHC card to store recording data.
12 Video Out Connects to a portable monitor using the supplied BNC cable
for testing the camera view during initial installation.
13 USB USB slot is currently reserved.
14 Reset Button Press and hold the button for 6 seconds to reset all
configurations to factory default.

EAN7221/7260/7360
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TRS Connector
Left Channel (Tip)
Right Channel (Ring)
Ground (Sleeve)
To activate the Audio function, the Enable Audio must be
checked. You can also select Audio Input from line-in or mic-in.
See 7.2.1 Streaming and Audio.
2.1. Dimensions
118.10mm/4.65" 68.30mm/2.69"
56.40mm/2.22"
3. Features
•1/2.8” SONY progressive CMOS image sensor delivers high resolution, and supports both H.265
and H.264 in full frame rate
•Dual Streams from H.265, H.264 and M-JPEG
•Ultra low light
•Corridor Format
•True Day/Night function
•3D noise reduction (3DNR) for low-light conditions
•Wide dynamic range function (WDR)
•Two-way audio
•Defog function supported
•RS-485 supported
•Alarm I/O supported
•Micro SD card supported
•Triple power inputs supported: PoE / 12VDC / 24VAC~
•EverFocus MobileFocus / MobileFocus Plus apps (iOS and Android) supported
•EverFocus Genie XMS CMS supported
•ONVIF profile S compliant

EAN7221/7260/7360
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4. Installation
4.1. Packing List
• EAN Series Camera (lens not included) x 1
• Software CD x 1
• Quick Installation Guide x 1
• Tool Packet x 1 (contains the following items)
-C-Mount Lens Adapter - Video Test-Out Cable (BNC)
-Hexagon Wrench - Power Pigtail Cable
-2 MAC Address Stickers - ¼-20 UNC Thread Mounting Bracket and 2 Screws
-Two-Pin Terminal Block (24VAC~)
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for possible
future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.