Polestar EAN7221 User manual

Star Light Box Network Camera
EAN7221/7260/7360
Ultra Low Light Network Camera
User’s Manual
*Lens sold separately
Copyright © EverFocus Electronics Corp.
Release Date: March, 2016

Copyright 1995-2016 EverFocus Electronics Corp.
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by
any means without written permission of the EverFocus Electronics Corporation.
EverFocus
12F-1, No.79, Sec. 1, Shin-Tai Wu Road,
Hsi-Chih, New Taipei City, Taiwan
TEL: [phone]
FAX: [phone]
www.everfocus.com.tw
March, 2016

i
About this document
All the safety and operating instructions should be read and followed before the unit is operated. This
manual should be retained for future reference. The information in this manual was current when
published. The manufacturer reserves the right to revise and improve its products. All specifications are
therefore subject to change without notice.
Regulatory Notices
FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or
parties authorized by EverFocus could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
EverFocus Electronics Corp.
12F-1, No. 79, Sec. 1, Shin-Tai Wu Rd.,
Hsi-Chi, New Taipei City, Taiwan
The POLESTAR Series camera complies with CE and FCC.

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Precautions
1. Do not install the camera near electric or magnetic fields.
Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and
audio speakers since the electromagnetic fields generated from these devices may distort the video
image or otherwise interfere with camera operation.
2. Never disassemble the camera beyond the recommendations in this manual nor introduce
materials other than those recommended herein.
Improper disassembly or introduction of corrosive materials may result in equipment failure or other
damage.
3. Try to avoid facing the camera toward the sun.
In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal
circuits, as well as creating unbalanced illumination beyond the capability of the camera to
compensate.
4. Keep the power cord away from water and other liquids and never touch the power cord with wet
hands.
Touching a wet power cord with your hands or touching the power cord with wet hands may result in
electric shock.
5. Never install the camera in areas exposed to oil, gas or solvents.
Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.
6. Cleaning
For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the
hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera
lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex
solvents, corrosive or abrasive agents for cleaning of any part of the camera.
7. Do not operate the camera beyond the specified temperature, humidity or power source ratings.
Use the camera at temperatures within -10°C ~ 50°C / 14°F ~ 122°F , and humidity between 20% and
80%; this device is not rated as submersible. The input power source is 12VDC / 24VAC~ / PoE. Be
sure to connect the proper + / - polarity and voltage, as incorrect polarity or too high a voltage will
likely cause the camera to fail, and such damage is not covered by the warranty. The use of properly
fused or Class 3 power limited type supplies is highly recommended.
8. Mounting
Use care in selecting a solid mounting surface which will support the weight of the camera plus any
wind, snow, ice or other loading, and securely attach the camera to the mounting surface using
screws and anchors which will properly support the camera. If necessary (e.g. when mounting to
drop ceilings) use a safety wire to provide additional support for the camera.

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CONTENTS
1. Introduction .................................................................................................................................... 1
2. Physical Description....................................................................................................................... 2
2.1. Dimensions.......................................................................................................................................3
3. Features........................................................................................................................................... 3
4. Installation ...................................................................................................................................... 4
4.1. Packing List.......................................................................................................................................4
4.2. Optional Accessory ..........................................................................................................................5
4.3. I/O Terminal Block............................................................................................................................6
4.4. Lens Installation and Adjustment ....................................................................................................7
4.5. Top / Bottom-Mount........................................................................................................................8
4.6. Basic Connection..............................................................................................................................8
5. Accessing the User Interface ........................................................................................................ 9
5.1. Checking the Dynamic IP Address....................................................................................................9
5.2. Settings for Microsoft Internet Explorer........................................................................................13
5.3. Connecting the Camera to the Network........................................................................................14
5.4. Live View Window..........................................................................................................................16
6. Playback......................................................................................................................................... 21
6.1 Remote Playback Using Playback Page ..........................................................................................21
6.2 Setting up the Playback Function...................................................................................................23
6.2.1 Inserting / Removing the micro SD Card ...........................................................................23
6.2.2 Testing the Playback Function...........................................................................................24
7. Settings .......................................................................................................................................... 26
7.1. System Settings ..............................................................................................................................27
7.1.1. Network.............................................................................................................................27
7.1.2. Date / Time........................................................................................................................33
7.1.3. Storage...............................................................................................................................34
7.1.4. Display and Overlay...........................................................................................................36
7.1.5. System Maintenance.........................................................................................................38
7.1.6. System Information ...........................................................................................................41
7.1.7. User ...................................................................................................................................42
7.1.8. Black / White List...............................................................................................................44
7.1.9. Serial Communication .......................................................................................................45
7.2. Camera Settings .............................................................................................................................46

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7.2.1. Streaming and Audio.........................................................................................................46
7.2.2. Profile ................................................................................................................................49
7.2.3. Camera ..............................................................................................................................50
7.2.4. Schedule ............................................................................................................................54
7.2.5. Image.................................................................................................................................55
7.3. Event Settings.................................................................................................................................57
7.3.1. Event Wizard......................................................................................................................57
7.3.2. Event..................................................................................................................................58
7.3.3. Notification........................................................................................................................63
7.4. Link to Smart Phone App ...............................................................................................................66
8. Upgrading Firmware Using IP Utility ......................................................................................... 67
9. Specifications................................................................................................................................ 69
10. Troubleshooting ......................................................................................................................... 71
Appendix............................................................................................................................................ 76
A. Tested Card Brands.........................................................................................................................76
B. Enabling the Multicast Function ....................................................................................................77
C. RTSP URL Syntax.............................................................................................................................79
D. Setting up Port Forwarding Function.............................................................................................80
E. Setting up DDNS Function..............................................................................................................82

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1. Introduction
The POLESTAR Series box-type IP camera deliveries image quality of up to 3MP. Adopted with a Sony 1/2.8”
CMOS image sensor, the POLESTAR Series box-type camera features high sensitivity characteristics that
enable the IP camera to perform clear color images with less image noise even in the starlight or moonlight
environment. The Wide Dynamic Range (WDR) function on the other hand enables the IP camera to
provide clear images even under back light circumstances where intensity of illumination can vary
excessively.
The POLESTAR Series box-type IP camera supports dual streams from H.265, H.264 or MJPEG compression
formats. In same resolution, the H.265 provides higher compression efficiency and lower bit rate
comparing with H.264 codec, allowing more efficient bandwidth and data storage usage. The POLESTAR
Series box-type IP camera has a built-in micro SDHC card slot. Except 12VDC and 24VAC~ power supply, the
IP camera also supports Power over Ethernet (IEEE802.3af).
The POLESTAR Series box-type IP camera conforms to ONVIF for compatibility with other network video
devices. You can also use EverFocus Mobile applications to remotely view the live views of the cameras
through your iOS or Android handheld devices; or use EverFocus CMS to remotely manage multiple IP
devices connected on the network.
The POLESTAR Series box-type IP camera Models
Model Name Megapixel Max. Video Resolution Frame Rate
EAN7221 2 MP 1920 x 1080 Dual streams: 60fps @ 1080p; 30fps @ VGA
EAN7360 3 MP 2048 x 1536 30fps
EAN7260 2 MP 1920 x 1080 30fps
System Requirement
Before installing, please check that your computer meets the following system requirements.
Operating System Windows 7 (32 and 64-bit) or above
CPU Intel Core i5 CPU @ 2.0GHz (or equivalent AMD) or higher
(Intel Core i7 CPU @ 3.4GHz recommended)
Graphic Card 512MB RAM graphic cards (or equivalent on-board graphic cards)
RAM
•2GB or more (8GB recommended)
•Additional HD space depends on required local storage of video files,
100 Mbps network card.
Software
•
DirectX 9.0c
•Internet Explorer 9 and later, Firefox 4.0-9.0, Chrome (Windows
version 44 and earlier)
Note: For using the Internet Explorer, some settings are required. Please refer to 5.2 Settings for
Microsoft Internet Explorer.

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2. Physical Description
267
1
12
10 11 13
9
8
45
14
3
No. Item Name Descriptions
1 Auto Iris Lens Connector Plug the iris control cable to the connector.
2 Microphone One built-in microphone.
3 Light Sensor Detects lights.
4 Ethernet / PoE Connects to a 10BASE-T / 100BASE-TX Ethernet or PoE.
5 Power LED After powering the camera, the power LED will be lit in red.
6 DC 12V Port Connects to 12VDC power.
7 Alarm Connects to I/O devices (see I/O Terminal Block for more details
later).
8 Audio In Connects to microphones (In) / Speakers (Out). Note that the
audio input / output features a line 3.5mm jack (TRS). Be sure
to prepare microphones / speakers with TRS connector (see TRS
Connector image below). Also, microphones / speakers with a
(built-in) amplifier and external power supply are required.
9 Audio Out
10 AC 24V Port Connects to 24VAC~ power.
11 Micro SD / SDHC Card Slot Insert a micro SD / SDHC card to store recording data.
12 Video Out Connects to a portable monitor using the supplied BNC cable
for testing the camera view during initial installation.
13 USB USB slot is currently reserved.
14 Reset Button Press and hold the button for 6 seconds to reset all
configurations to factory default.

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TRS Connector
Left Channel (Tip)
Right Channel (Ring)
Ground (Sleeve)
To activate the Audio function, the Enable Audio must be
checked. You can also select Audio Input from line-in or mic-in.
See 7.2.1 Streaming and Audio.
2.1. Dimensions
118.10mm/4.65" 68.30mm/2.69"
56.40mm/2.22"
3. Features
•1/2.8” SONY progressive CMOS image sensor delivers high resolution, and supports both H.265
and H.264 in full frame rate
•Dual Streams from H.265, H.264 and M-JPEG
•Ultra low light
•Corridor Format
•True Day/Night function
•3D noise reduction (3DNR) for low-light conditions
•Wide dynamic range function (WDR)
•Two-way audio
•Defog function supported
•RS-485 supported
•Alarm I/O supported
•Micro SD card supported
•Triple power inputs supported: PoE / 12VDC / 24VAC~
•EverFocus MobileFocus / MobileFocus Plus apps (iOS and Android) supported
•EverFocus Genie XMS CMS supported
•ONVIF profile S compliant

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4. Installation
4.1. Packing List
• EAN Series Camera (lens not included) x 1
• Software CD x 1
• Quick Installation Guide x 1
• Tool Packet x 1 (contains the following items)
-C-Mount Lens Adapter - Video Test-Out Cable (BNC)
-Hexagon Wrench - Power Pigtail Cable
-2 MAC Address Stickers - ¼-20 UNC Thread Mounting Bracket and 2 Screws
-Two-Pin Terminal Block (24VAC~)
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for possible
future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.

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4.2. Optional Accessory
You can use the optional accessories to expand the capabilities and versatility of the camera. Please
contact your dealer for more information.
Lens
•EFV-M1600DCIR
1/2.5" F=1.67mm, DC IRIS F/1.8, IR CS Mount (5 MegaPixel)
•EFV-M0940DCIR
1/2”, MP Lens, F=9-40mm, DC IRIS, CS mount (5 MegaPixel)
•EFV-M1803IR
1/2" 1.8-3mm, Manual IRIS F/1.8, IR CS Mount (5 MegaPixel)
•EFV-M1803DCIR
1/2" 1.8-3mm, DC IRIS F/1.8, IR CS Mount (5 MegaPixel)
Brackets
•BA-EZN
Bracket for Box Type Cameras
Max. Load: 990g / 2.18lb
Dimensions: 137 x 105.5 x 105mm / 5.39" x 4.15" x 4.13"
Aluminum
IP Sidekick
•IP Sidekick - ESK1000
Using it for installation, you do not need to pre-configure the IP address
or to use an additional monitor to check and adjust all the IP cameras.
The product can assign an IP address to the camera, then you can
connect and check the camera live view using EverFocus mobile App EF
Sidekick. For details about IP Sidekick, please refer to the IP Sidekick –
ESK1000 User’s Manual.

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PoE Switch
•EverFocus 5 / 8 / 16 /
24 Ports PoE Switch
5 Ports: ES0501-40
8 Ports: ES0812-31 / ES0802-41
16 Ports: ES1625-31 / ES1645-51
24 Ports: ES2426-31 / ES2446-51 / ES2448-62
4.3. I/O Terminal Block
The I/O terminal block, located on the rear panel of the camera, can be used to develop application for
alarm in / out and RS-485 devices.
1 2 3 4 5 6
Pin Assignment
No. Function No. Function No. Function
1 Alarm COM (-) 3 Alarm Input (+) 5 RS-485+
2 Alarm Output (+) 4 Digital GND (-) 6 RS-485-

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4.4. Lens Installation and Adjustment
You can install either a CS-Mount or a C-Mount lens into the camera. It is recommended to use a lens
with aperture ratio of F/1.2 or smaller. Please refer to the following reference steps.
C-Mount Lens Adapter
DC Auto Iris Lens Connector
Focus Screw
Zoom Screw
C-Mount Lens:
1. Remove the cover cap from the camera body.
2. Install the lens into the camera body using the
supplied C-mount lens adapter.
3. Adjust the lens using the Focus / Zoom Screws.
Note:
Installing a C-mount lens without the C-mount lens adapter may damage the camera sensor.
If you are using a DC Auto Iris lens:
1. Remove the cover cap from the camera body.
2. Install the lens into the camera body.
3. Connect the DC cable to the DC Auto Iris Lens Connector.
4. When making final focus adjustment, place the ND filter (not supplied in the package) in front of the
lens to force the lens iris to open, and then adjust the lens using the Focus / Zoom Screws.
5. Lock the Focus Screw and then remove the ND filter.
CS-Mount Lens:
1. Remove the cover cap from the camera body.
2. Install the lens into the camera body.
3. Adjust the lens using the Focus / Zoom crews.

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4.5. Top / Bottom-Mount
You can use the supplied mounting bracket and screw it on the top of the camera body to suspend the
camera, or on the bottom of the camera body to support the camera.
Top Mount
Bottom Mount
4.6. Basic Connection
1
2
4
4
3
5
2
1. Use a standard network cable to connect the camera to the network.
2. Connect the camera to power using one of the following methods:
•Connect the camera to a 12VDC power source using the supplied Power Pigtail Cable.
•Connect the camera to a 24VAC~ power source using the supplied Two-Pin Terminal Block.
•Using the PoE function and the power will be provided over the network cable.
3. Optionally connect the camera to a monitor using the supplied video Test-Out BNC cable.
4. Optionally connect the camera to the speakers and microphones. Note that the audio input /
output features a line 3.5mm jack (TRS). Be sure to prepare speakers / microphones with TRS
connector. Also, speakers and microphones with a (built-in) amplifier and external power supply
are required. You can also use the built-in Microphone on the front panel of the camera (See
Physical Description for more details).
5. Optionally connect the camera to the input / output devices.
After powering the camera, the power LED will be lit in red and you can access the live view and adjust
the image clarity.

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5. Accessing the User Interface
This section explains how to access the Web interface of the camera for configuration.
5.1. Checking the Dynamic IP Address
You can look up the IP address and access the Web interface of the IP camera using the IP Utility (IPU)
program, which is included in the software CD. The IP Utility can also be downloaded from EverFocus’
Website: http://www.everfocus.com.tw/HQ/Support/DownloadCenter_p1.aspx (Support > Download
Center > Keyword Search: IP Utility). Please connect the IP camera on the same LAN of your computer.
1. Save IP Utility Setup .exe in your computer. Double click the .exe file and follow the
on-screen instructions to install the IP Utility.
2. Click the Finish button, the IP Utility will be automatically launched to search the IP devices
connected on the same LAN.
3. To access the Live View window, double click the IP address of the desired device, the login window
pops up. Type the user ID and password to log in. By default, the user ID is user1 and the password
is 11111111.

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4. If you log in for the first time, follow the on-screen instructions to update the latest Plugin version
(ePlayer). After reloading the webpage, the login window pops up again. Type the user ID and
password to log in again. By default, the user ID is user1 and the password is 11111111.
5. Now you will be able to see the remote live page.
Note:
1. The “Download ePlayer Instruction” page will only be prompted for the first time login in order to
update the system to the latest Plugin version.
2. If the Error window appears, please be sure to close ALL the Web browser windows first and then
click Retry. When the Completing the ePlayer Setup Wizard window shows up, click Finish. Then,
you can open a new browser again to access the camera’s remote Web interface.
6. To optionally configure the Machine Name, IP Address, IP Type or Port Number using the IPU:
a. Log in the device by checking the desired model and then click the Log in icon. The Log in
dialog box appears.

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b. Type the Username and Password and click OK. The Status column will display Login.
Note:
1. The default user ID is user1 and the default password is 11111111.
2. If you select more than one camera that has the same user ID / password, you will be able
to log in several cameras at once.
c. Right click the column to configure the setting. Click Apply Changes button to apply and
save the settings.
Note:
1. Most networks uses DHCP to assign IP address, if you are unsure of your network settings,
please consult your network administrators for configuration details.
2. If you want to set up PPPoE, please refer to 7.1.1 Network.
To set up a static IP:
By default, EverFocus’ IP cameras are set up with DHCP. To change the IP setting to static IP, select Static
IP from IP Type drop-down list and set up the desired IP Address, for example, 192.168.31.67.
Please also set up the Subnet Mask and Gateway. Click the Apply Changes button to apply and save the
settings.
1
2
3

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To show the Subnet Mask and Gateway items on the title bar, right click the title bar to display the
Customize Columns window, select Subnet Mask and Gateway and then click OK.
1
2
3

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5.2. Settings for Microsoft Internet Explorer
If you have difficulties viewing live view or upgrading firmware, it is suggested to complete the following
settings of your computer.
1. If your PC or laptop is running with Windows, it’ s required to run the browser as administrator
when first entering the remote web page of the device. Go to C:\Program Files (x86)\Internet
Explorer, right-click the browser and then click Run as administrator.
2. You may need to turn User Account Control off if you still can’t see the Remote Live View. On the
computer, click Start > Control Panel > System and Security > Action Center (click Change User
Account Control Settings), the User Account Control Settings window appears. Adjust the slide bar
to Never Notify and then click OK. Restart your computer if requested.
Note: For Windows 8 and Windows 10 user, if you still fail to view live view or upgrade firmware after
configuring Microsoft Internet Explorer setting, please refer to C. Snapshot / Record error message
(for Windows 8 and Windows 10 users).in 10. Troubleshooting for further configuration.

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5.3. Connecting the Camera to the Network
There are three methods to connect the IP camera to the network: Router or LAN Connection, Direct
High-Speed Connection and One-to-One Connection.
Router or LAN connection
This is the most common connection in which the IP camera is connected to a router and allows multiple
users on and off site to see the IP camera on a LAN / WAN (Internet). The camera must be assigned an IP
address that is compatible with its LAN. By setting up port forwarding on the router, you can remotely
access the cameras from outside of the LAN via the Internet. To remotely access the Web interface of
the IP camera, please refer to 7.1.1 Network (DDNS Settings). To set up port forwarding, please refer to
Appendix D. Setting up Port Forwarding Function.
High-speed modem
Internet
Straight-through LAN patch cable
Router
Cat 5 Straight Through Cable
Left: Pinout of a straight-through cable.