Poly 3725-85854-004A Service manual

ADMINISTRATOR GUIDE 3.0.0 | December 2019 | 3725-85854-004A
Poly Video Mode
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
© 2019 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Contents
Before You Begin................................................................................................6
Audience, Purpose, and Required Skills.............................................................................6
Related Poly and Partner Resources..................................................................................6
Getting Started................................................................................................... 8
Product Overview of Poly Video Systems...........................................................................8
Administrator Features and Capabilities.................................................................. 9
Powering the System On and Off......................................................................................10
Navigating the System...................................................................................................... 10
Access the System Web Interface..........................................................................10
Place a Call from the System Web Interface..........................................................10
End a Content Session from the System Web Interface........................................ 11
Setting Up the System..................................................................................... 12
Overview of Poly G7500, Studio X50, and Studio X30 Hardware.....................................12
Poly G7500 System Ports...................................................................................... 12
Poly Studio X50 System Ports............................................................................... 13
Poly Studio X30 System Ports............................................................................... 14
LED Status Indicators....................................................................................................... 15
LED Status Indicators for the G7500 System.........................................................15
LED Status Indicators for the Studio X50 and Studio X30 Systems...................... 16
Completing Initial System Setup....................................................................................... 17
Complete Setup with the System Web Interface....................................................17
Complete Setup with Provisioning..........................................................................18
Change Conferencing Partner.......................................................................................... 18
Managing Peripheral Devices........................................................................................... 18
Pairing IP Devices on the Link-Local Network....................................................... 18
Pair an IP Device on the Primary Network............................................................. 20
Connect a USB Device...........................................................................................21
Poly Bluetooth Remote Control.............................................................................. 21
IP Microphones...................................................................................................... 23
Poly Microphone IP Adapter...................................................................................25
Configuring General Settings......................................................................... 28
Name the System and Room............................................................................................ 28
Provide Contact Information..............................................................................................28
Set the Date and Time...................................................................................................... 29
1

Set the System Location................................................................................................... 30
Set the Local Interface Language..................................................................................... 30
Configure Sleep Settings.................................................................................................. 30
System Usage Data Collected by Poly............................................................................. 31
Turn Off System Usage Data Collection.................................................................31
Using a Provisioning Service..........................................................................32
Register the System with a Provisioning Service..............................................................32
Download a Template Configuration File.......................................................................... 33
Configuring Network Settings.........................................................................34
Configuring Wired LAN Settings....................................................................................... 34
Automatically Obtain IPv4 Address Settings.......................................................... 34
Manually Configure IPv4 Address Settings............................................................ 34
Manually Assign a Host Name and Domain Name................................................ 35
Manually Configure DNS Settings..........................................................................35
Configure VLAN Settings....................................................................................... 35
Configure 802.1X Settings..................................................................................... 36
Configure Wired LAN Options................................................................................ 36
Configure Wi-Fi Settings................................................................................................... 37
Configure Network Quality Settings.................................................................................. 39
Configure H.323 Settings.................................................................................................. 41
Configure SIP Settings......................................................................................................42
Enable Point-to-Point Call Escalation to a RealPresence DMA Conference Call............. 45
Wireless Devices...............................................................................................................46
Specify the Wireless Operating Channel for Miracast-Certified Devices............... 46
Securing the System........................................................................................48
Managing System Access.................................................................................................48
Local Accounts....................................................................................................... 48
Enable External Authentication.............................................................................. 51
Configure System Access Settings........................................................................ 52
Command-Line API Access for G7500.................................................................. 53
Configure the System Web Interface Port Lock..................................................... 56
Disable USB Ports..................................................................................................56
PKI Certificates................................................................................................................. 56
Create a Certificate Signing Request..................................................................... 57
Configure Certificate Validation Settings................................................................ 58
Install a Certificate..................................................................................................59
View a Certificate....................................................................................................59
Contents
2

Delete a Certificate.................................................................................................59
Certificate Revocation............................................................................................ 60
Disable the Security Code.................................................................................................62
Enforce Security Code for Every Miracast-Certified Device Connection (Windows)........ 62
Limit or Disable the Ability to Save Content...................................................................... 62
Call Encryption.................................................................................................................. 63
Configure Call Encryption.......................................................................................63
Configure Minimum TLS.........................................................................................63
H.460 Firewall/NAT Traversal........................................................................................... 64
Configure the System for H.460 Firewall/NAT Traversal........................................64
Web Proxies......................................................................................................................66
View Connections to the System...................................................................................... 68
System Port Usage........................................................................................................... 69
Wireless Port Usage with Miracast-Certified Devices....................................................... 72
Configuring Call Settings................................................................................ 74
Configure Call Settings..................................................................................................... 74
Configure Dialing Options................................................................................................. 75
Set Call Answering Mode..................................................................................................76
Set Preferred Call Speeds................................................................................................ 76
Configure the Recent Calls List.........................................................................................77
Clear Recent Calls............................................................................................................ 77
Configuring Audio Settings.............................................................................78
Configure General Audio Settings.....................................................................................78
Audio Input........................................................................................................................ 79
Configure IP Microphones......................................................................................80
Configuring the Microphone Adapter......................................................................80
Polycom Acoustic Fence........................................................................................ 81
Configure 3.5 mm and HDMI Audio Input.............................................................. 82
Audio Output..................................................................................................................... 83
Configure Audio Output Settings............................................................................83
Using 3.5 mm Audio Output................................................................................... 84
Configuring Video and Camera Settings........................................................85
HDMI I/O........................................................................................................................... 85
Supported HDCI Input Resolutions................................................................................... 86
Configure Monitor Settings................................................................................................87
Configure a Touch Monitor................................................................................................ 87
Monitors with CEC............................................................................................................ 88
Contents
3

Disable CEC...........................................................................................................88
Enable CEC............................................................................................................88
Configure General Camera Settings................................................................................. 89
Configure Camera Tracking Settings................................................................................ 90
Configure Video Input Settings......................................................................................... 91
Video Codec Capabilities.................................................................................................. 93
H.265 High Efficiency Video Coding.......................................................................93
H.264 Advanced Video Coding.............................................................................. 95
Setting Up a Directory......................................................................................97
Register with the Polycom Global Directory Server.......................................................... 97
Register with an LDAP Directory Server........................................................................... 97
Managing Contacts and Favorites.................................................................................... 99
Unfavorite a Contact.............................................................................................100
Registering with a Calendaring Service.......................................................101
Configure a Calendaring Service.................................................................................... 101
Sharing Content............................................................................................. 104
Customizing the Local Interface................................................................... 106
Change the Home Screen Background Image............................................................... 106
Restore the Default Background Image.......................................................................... 106
Customize the Address Bar............................................................................................ 106
Display Meetings or Favorites on the Home Screen.......................................................107
Configure Dual Monitor Display Settings........................................................................ 107
System Maintenance......................................................................................109
Activating System Features............................................................................................ 109
Unlock System Settings...................................................................................................110
Updating Software........................................................................................................... 111
Updating Software in the System Web Interface.................................................. 111
Update Software with a USB Flash Drive.............................................................113
Update the Poly Bluetooth Remote Control Firmware..........................................114
Update Poly HDCI Cameras.................................................................................114
Manually Downgrade Software in the System Web Interface...............................115
Downgrade Software with a USB Flash Drive...................................................... 115
Restart the System..........................................................................................................115
Reset System Settings.................................................................................................... 116
Contents
4

Factory Restore the System............................................................................................117
Factory Restore a Table Microphone.............................................................................. 118
Factory Restore a Ceiling Microphone............................................................................ 118
Factory Restore a Microphone Adapter.......................................................................... 120
Troubleshooting............................................................................................. 121
Logs................................................................................................................................ 121
Consolidated System and Peripheral Device Logs.............................................. 121
Configure Log Preferences.................................................................................. 122
Configure Log Level............................................................................................. 123
Download Logs.....................................................................................................123
Transfer Logs to a USB Flash Drive.....................................................................123
Configure Remote Logging.................................................................................. 124
Sample Log File................................................................................................... 125
SNMP Reporting............................................................................................................. 125
Configure SNMP.................................................................................................. 126
Download MIBs.................................................................................................... 128
Checking System Status................................................................................................. 128
View Call Statistics..........................................................................................................129
Check Provisioning Results............................................................................................ 130
Paired IP Audio Device is Disconnected from G7500.....................................................131
Poly TC8......................................................................................................................... 131
Poly TC8 Can’t Pair to the Video System.............................................................131
Poly TC8 Doesn’t Display On the Available Devices List.....................................131
Paired Poly TC8 is Disconnected.........................................................................132
Poly TC8 Paired to Inaccessible Video System................................................... 133
Can’t Wake the System by Touching the Monitor............................................................133
Wi-Fi Not Working After Selecting a 5 GHz Operating Channel..................................... 134
LED Status Indicators for the System LAN Ports............................................................134
Audio Tests......................................................................................................................135
Fix Polycom Acoustic Fence Issues with G7500............................................................ 136
Test the Call Experience................................................................................................. 136
Test Connection with Another System............................................................................ 137
Run a Trace Route..........................................................................................................137
LDAP Directory Server Ignores the Minimum TLS Version Setting................................ 137
Checking the Web Proxy Configuration.......................................................................... 138
Zero Touch Onboarding Connection Fails During Initial Setup or After Reset................ 138
Contents
5

Before You Begin
Topics:
•Audience, Purpose, and Required Skills
▪Related Poly and Partner Resources
This guide contains overview information, procedures, and references you can use to perform tasks with
your video system.
The information in this guide applies to all the following Poly video systems and peripherals except where
noted:
▪ Poly Bluetooth Remote Control (model: P010)
▪ Poly G7500 (model: P011)
▪ Poly Microphone IP Adapter (model: P012)
▪ Poly IP Table Microphone (model: P013)
▪ Poly IP Ceiling Microphone (model: P014)
▪ Poly Studio X50 (model: P017)
▪ Poly Studio X30 (model: P018)
▪ Poly TC8 (model: P020)
Audience, Purpose, and Required Skills
This guide is written for a technical audience.
You must be familiar with the following concepts before beginning:
• Current telecommunications practices, protocols, and principles
• Telecommunication basics, video teleconferencing, and voice or data equipment
Related Poly and Partner Resources
See the following sites for information related to this product.
▪ The Polycom Support Site is the entry point to online product, service, and solution support
information including Licensing & Product Registration, Self-Service, Account Management,
Product-Related Legal Notices, and Documents & Software downloads.
▪ The Polycom Document Library provides support documentation for active products, services, and
solutions. The documentation displays in responsive HTML5 format so that you can easily access
and view installation, configuration, or administration content from any online device.
▪ The Polycom Community provides access to the latest developer and support information. Create
an account to access Poly support personnel and participate in developer and support forums. You
can find the latest information on hardware, software, and partner solutions topics, share ideas, and
solve problems with your colleagues.
6

▪ The Polycom Partner Network are industry leaders who natively integrate the Poly standards-based
RealPresence Platform with their customers’ current UC infrastructures, making it easy for you to
communicate face-to-face with the applications and devices you use every day.
▪ The Polycom Collaboration Services help your business succeed and get the most out of your
investment through the benefits of collaboration.
Before You Begin
7

Getting Started
Topics:
▪Product Overview of Poly Video Systems
▪Powering the System On and Off
▪Navigating the System
The Poly G7500, Studio X50, and Studio X30 systems provide video conferencing capabilities and
collaboration tools for any size meeting space or room.
Product Overview of Poly Video Systems
Poly G7500, Studio X50, and Studio X30 systems in Poly Video Mode support Poly video conferencing
and content sharing features.
Poly G7500 System Features and Capabilities
The G7500 systems support the following features:
▪ Peripheral cameras and microphones make the system scalable for medium rooms and up to large
integrated rooms
▪ Placing and joining video calls
▪ Viewing and joining scheduled calendar meetings
▪ Managing contacts, call lists, and directories
▪ Sharing wireless and wired content
▪ Collaborating with electronic blackboards
▪ Camera tracking technology that can automatically zoom in on the person talking or frame the
group of people in the room (depending on how you configure the system)
▪ Poly NoiseBlockAI, which during calls eliminates background and extraneous sound from being
heard in common working environments when no one is talking
▪ Polycom Acoustic Fence technology, which allows video conferencing in open workspaces by
capturing only the voices in a defined area
▪ HDMI: Single input and dual output
▪ Serial port connection
Poly Studio X50 Features and Capabilities
The Studio X50 systems support the following features:
▪ All-in-one collaboration system for huddle rooms and small-to-medium rooms
▪ No need for a separate PC, laptop, or codec to run video-conferencing software
▪ Placing and joining video calls
▪ Viewing and joining scheduled calendar meetings
▪ Managing contacts, call lists, and directories
8

▪ Sharing wireless and wired content
▪ Collaborating with electronic blackboards
▪ Built-in 4K camera with ultra-wide 120-degree field of view
▪ Camera tracking technology that automatically frames the group of people in the room
▪ High-fidelity, built-in stereo microphones that pick up sound within 3.66 m (12 ft) and use spatial
audio for life-like presence and clarity
▪ Poly NoiseBlockAI, which during calls eliminates background and extraneous sound from being
heard in common working environments when no one is talking
▪ Dual stereo speakers
▪ HDMI: Single input and dual output
Poly Studio X30 Features and Capabilities
The Studio X30 systems support the following features:
▪ All-in-one collaboration system for huddle rooms and small-to-medium rooms
▪ No need for a separate PC, laptop, or codec to run video-conferencing software
▪ Placing and joining video calls
▪ Viewing and joining scheduled calendar meetings
▪ Managing contacts, call lists, and directories
▪ Sharing wireless and wired content
▪ Collaborating with electronic blackboards
▪ Built-in 4K camera with ultra-wide 120-degree field of view
▪ Camera tracking technology that automatically frames the group of people in the room
▪ High-fidelity, built-in stereo microphones that pick up sound within 3.66 m (12 ft) and use spatial
audio for life-like presence and clarity
▪ Poly NoiseBlockAI, which during calls eliminates background and extraneous sound from being
heard in common working environments when no one is talking
▪ Single mono speaker
▪ HDMI: Single input and output
Administrator Features and Capabilities
The G7500, Studio X50, and Studio X30 systems provide features for administrators to deploy, manage,
and access systems.
These systems provide the following features and capabilities:
▪ Remote access for managing standalone systems
▪ Provisioning with Polycom RealPresence Resource Manager to support single system, small
business, and large multisite enterprise deployments
▪ SNMP reporting and remote logging
▪ Industry-standard security techniques, including 802.1X authentication
▪ Polycom platform on-premises infrastructure and management solutions
▪ Standards-based video conferencing (SIP and H.323)
▪ Customizable home screen and monitor layouts
Getting Started
9

Powering the System On and Off
The system turns on when you plug it into a power source. The system doesn’t have a power button, so
you must unplug the power cable to power it off.
Note: Don’t power off the system during maintenance activities (for example, while a software update is
in progress).
Related Links
Restart the System on page 115
Navigating the System
You can navigate the system using the system web interface.
Access the System Web Interface
Access the system web interface to perform administrative tasks.
The system web interface enables you to do the following actions:
▪ Finish setting up your system.
▪ Remotely configure and manage your system. Unlike the local interface, you can configure every
setting through the system web interface.
▪ Control certain user functions of the system (such as placing calls and ending content sessions).
▪ Manage contacts.
Procedure
1. Open a web browser and enter the system IP address.
When setting up your system, the onscreen instructions display the IP address to use.
2. Enter the user name (the default is admin).
3. Enter the password (the default is the last six characters of your system’s serial number).
Related Links
Complete Setup with the System Web Interface on page 17
Place a Call from the System Web Interface
The system web interface gives you many of the same calling features and controls that are in the local
interface.
You can also place video and audio-only calls directly from the Dashboard.
Procedure
1. In the system web interface, go to Place a Call.
2. Do one of the following:
▪ Select Dial to manually dial a number or name.
Getting Started
10

▪ Select Contacts to search local and directory contacts to call.
▪ Select Favorites to search contacts marked as Favorites.
▪ Select Recent to select a number or name you’ve called in the past.
End a Content Session from the System Web Interface
When you end a sharing session, the system stops live content and deletes blackboards and
whiteboards.
Procedure
1. In the system web interface, go to Active Session.
2. Select End Session .
A message displays informing you that the session is ending.
Related Links
Sharing Content on page 104
Getting Started
11

Setting Up the System
Topics:
▪Overview of Poly G7500, Studio X50, and Studio X30 Hardware
▪LED Status Indicators
▪Completing Initial System Setup
▪Change Conferencing Partner
▪Managing Peripheral Devices
See the setup sheets applicable to your video system and its peripheral devices, including cameras,
monitors, microphones, and controllers.
Overview of Poly G7500, Studio X50, and Studio X30
Hardware
The following figures and tables provide information about hardware features available on your system.
Poly G7500 System Ports
The following illustration and table explain the ports on the back panel of your G7500 system.
G7500 System Back Panel Port Descriptions
Ref. Number Port Description
1 3.5 mm audio line out
2 3.5 mm audio line in
3 Security lock
4 Mini-DIN/RS-232 serial port
5 USB 3.0 port (host)
6 USB-C port (dual-role port provides power only)
12

Ref. Number Port Description
7 HDCI input for Polycom cameras
8 HDMI input for sharing content (for example, from a laptop)
9 HDMI output for the primary monitor
10 HDMI output for the secondary monitor
11 LAN connection for the system
12 Link-local network (LLN) connections for IP-based peripheral devices
13 Power
Related Links
Specify the Primary and Fence Microphones on page 82
Related Links
LED Status Indicators for the System LAN Ports on page 134
Poly Studio X50 System Ports
The following illustration and table explain the ports on your Poly Studio X50 system.
Poly Studio X50 System Port Descriptions
Ref. Number Port Description
1 3.5 mm audio line in (reserved for future use)
2 3.5 mm audio line out (reserved for future use)
3 Polycom RealPresence Debut expansion microphone connection (reserved for future use)
4 USB-C port (dual-role port provides power only)
5 USB ports
Setting Up the System
13

Ref. Number Port Description
6 Factory restore pinhole
7 HDMI output for the secondary monitor
8 HDMI output for the primary monitor
9 HDMI input for sharing content (for example, from a laptop)
10 LAN connection for the system
11 Power
Poly Studio X30 System Ports
The following illustration and table explain the ports on your Poly Studio X30 system.
Poly Studio X30 System Port Descriptions
Ref. Number Port Description
1 Power
2 Security lock
3 Factory restore pinhole
4 HDMI output for the primary monitor
5 USB-C port (dual-role port provides power only)
6 HDMI input for sharing content (for example, from a laptop)
7 USB port
8 LAN connection for the system
Setting Up the System
14

LED Status Indicators
The following figures display the LEDs on your systems. The tables list each LED indicator and its
associated status.
LED Status Indicators for the G7500 System
Use the LED on the front right corner of the codec to get information on the state of your system.
G7500 System LED Status Indicators
Indicator Status
Blinking white Powering on
Solid white Working normally
Blinking amber Update in progress
Solid amber Sleeping
Blinking red Error preventing normal operation
Related Links
Factory Restore the System on page 117
Setting Up the System
15

LED Status Indicators for the Studio X50 and Studio X30 Systems
The system provides an LED light bar above the camera to help you understand the system’s behaviors.
Basic Studio X50 and Studio X30 LED Indicators and Status
Indicator Position Status
Chasing white All while alternating Boot initialization in progress
Blinking blue Twelve in the middle Bluetooth in discovery
Solid blue for 3 seconds All Bluetooth paired
Blinking green All Incoming call
Solid green Two in the middle Outgoing call
Solid green or white Four to eight (when in the middle),
indicating the tracked speaker or
the direction of the camera
Working
The lights are green with supported
applications, with the following
cases:
▪ Tracking people in the group
framing and speaker tracking
mode.
▪ Indicating the direction of the
camera that you customize in
the pan-tilt-zoom (PTZ) mode.
Pulsing red Twelve in the middle Call on hold
Pulsing green Twelve in the middle Call on hold (by far site)
Solid white for 3 seconds Twelve in the middle Saving a preset
Solid red All Muted microphone
Pulsing amber All Firmware update in progress
Blinking red All Error preventing normal operation
Blinking amber Twelve alternating In a POST sequence, at least one
test resulted in a warning error. The
system continues to blink amber,
but initializes after the sequence is
complete if no severe errors occur.
Blinking red Twelve alternating In a POST sequence, at least one
test resulted in a severe error. The
system continues to blink red and
doesn’t start up.
Setting Up the System
16

Completing Initial System Setup
When you power on the system for the first time (or after a system reset or factory restore), you must
complete the system setup process.
This process involves the system contacting the Poly Zero Touch Onboarding (ZTO) server to determine
its mode of operation: Poly Video or Partner mode.
Before you begin:
▪ During initial setup, you must have a DHCP server in your environment to ensure the system gets
an IP address. (You can configure the system with a static IP address later if needed.)
▪ Configure your firewall and/or web proxy so that the system can communicate with the ZTO service
(zto.poly.com) on port 443.
▪ You must have an NTP server on your network for the system to connect with the ZTO service.
▪ Your conferencing application may require a separate license or subscription for call-related
features. Contact your conferencing partner for information.
Depending on how your system was purchased, the system either boots directly into a conferencing
application or to a screen where you choose the application. Once up and running, you can switch to a
different application in the system web interface.
After going through the system setup process, you also must manually configure or provision the
following system settings for an optimal deployment and user experience:
▪Local administrator password: For security reasons, don’t use the default password.
▪Country: If you use the default country setting, the system’s Wi-Fi settings may not be optimal for
your country or region.
▪Timezone: Depending on the system location, using the default timezone setting may display the
incorrect time on the system (including for scheduled calendar events).
Complete Setup with the System Web Interface
To finish setting up your system, manually configure the system’s local administrator password, country,
and timezone.
Procedure
1. Power on the system and follow the onscreen instructions.
2. Log in to the system web interface.
3. Go to Security > Local Accounts to change the local administrator password from the default
value (which is the last six characters of your system’s serial number).
4. Go to General Settings > My Information > Location to specify the country where your system
is located.
5. Go to General Settings > Date and Time to set the timezone for your system.
Initial system setup is complete. You can start using the system.
Related Links
Access the System Web Interface on page 10
Create Local Administrator Credentials on page 49
Set the System Location on page 30
Set the Date and Time on page 29
Setting Up the System
17

Complete Setup with Provisioning
To finish setting up your system, provision the system’s local administrator password, country, and
timezone.
Make sure to configure your provisioning server (for example, RealPresence Resource Manager) ahead
of time so that it recognizes and works with your endpoint.
Procedure
1. Power on the system and follow the onscreen instructions.
2. Log in to the system web interface and go to Servers > Provisioning Server to register the
system with your provisioning service.
3. In your provisioning template configuration file, set the following parameters:
See the Polycom Documentation Library for detailed descriptions about configuration parameters
and their permitted values.
▪sec.auth.admin.password
▪device.local.country
▪device.local.timezone
The provisioning service automatically configures these settings on your system.
Initial system setup is complete. You can start using the system.
Related Links
Register the System with a Provisioning Service on page 32
Change Conferencing Partner
You can switch the conferencing partner application your system uses (for example, Poly or Zoom
Rooms).
Note: The system retains previously configured settings after making this change.
Procedure
1. In the system web interface, go to General Settings > Provider.
2. Select a conferencing application from Choose a Provider.
The system automatically restarts.
Managing Peripheral Devices
You can pair, monitor, and unpair the devices connected to your system in the system web interface.
Pairing IP Devices on the Link-Local Network
IP devices automatically pair with your G7500 system when connected to either of the system’s three link-
local network (LLN) ports.
The Studio X50 and Studio X30 don’t support LLN connections.
Setting Up the System
18

You can pair the following devices to your G7500 system with an LLN connection:
▪ Poly IP Table Microphone
▪ Poly IP Ceiling Microphone
▪ Poly Microphone IP Adapter
While not recommended, you can turn off automatic pairing and manually pair devices using the system
web interface.
Automatically Pair an IP Device
By default, IP devices automatically pair when connected to one of the system’s link-local network (LLN)
ports. For example, when you plug in a Poly IP Table Microphone to the back of the system, it’s ready to
use.
Procedure
»Connect the device to an LLN port on the back of your system.
If paired successfully, the device displays under Connected Devices with a Connected status. If
a device shows a Disconnected status, this indicates that pairing wasn’t successful.
Disable Automatic Pairing
You can disable automatic pairing with your system’s link-local network (LLN) connections.
If you disable automatic pairing, you must manually pair a device in the system web interface to use the
device.
Procedure
1. In the system web interface, go to General Settings > Device Management.
2. Clear the Enable New Device Auto-Pairing check box.
Manually Pair an IP Device
If you turn off automatic pairing of link-local network (LLN) connections, you must manually pair an IP
device to use it with your system.
Know the MAC address of the device you’re pairing.
Procedure
1. Connect the device to an LLN port on the back of your system.
2. In the system web interface, go to General Settings > Device Management.
3. Under Available Devices, find the device by its MAC address (for example, 00e0db4cf0be) and
select Pair.
If paired successfully, the device displays under Connected Devices with a Connected status. If
a device shows a Disconnected status, this indicates that pairing wasn’t successful.
Setting Up the System
19