Portland Willamette Electric fireplace User manual

Electric Fireplace
Instruction Manual
Electric Fireplace Packing List
1 Electric Fireplace
1Trim Kit
1 Remote Control
2 AAA Batteries
1 Fastener Package
(Wall unit only)
1 Wall Fixing Plate (Wall unit only)
Portland Willamette
www.portwill.com
1-800-288-7511

2 | Page
INSTALLATION INSTRUCTIONS
Location
1. The fireplace must not come in contact with any combustible
materials.
2. The heater must be a minimum of 16 inches away from any
combustible material.
3. It is important that the wall on to which the fireplace is to be installed
is of sound construction. It is recommended that the brackets are
installed directly into beams for support if possible. (wall unit only)
4. The fireplace must not be installed in an area where there is restricted
air flow around the unit.
5. PW fireplaces are approved for indoor use only.
6. The fireplace must be kept away from any source of damp or moist
conditions. Avoid any close contact with water. When cleaning,
disconnect the power.
7. This fireplace produces heat. Consequently it is important to ensure
that a suitable wall covering is selected behind and around the
appliance. Typical wood frame drywall construction is suitable. (wall
unit only)


3 | Page
InstallationWallUnit
1. Select the position of the fireplace on the wall to which it is to be
mounted. Draw a level horizontal line on the wall at the required
height. This line will correspond to the top of the fireplace so it is
important to allow for the extra height of the glass face.
2. Mark the center line of the fireplace on to the horizontal line.
3. Place the Installation Plate along the horizontal line and line up the
center “V” cut out with the center line. See Figure 1.
4. DRYWALL INSTALLATION
Install screws provided into studs at 4 outside corner screw holes. If
studs are not present, install self drilling hollow wall anchors
provided at the 4 outside corners and find wood studs with at least 4
more screws on the mounting plate (two high and two low). Holes are
offset to allow finding wood studs at normal spacing. Attach more
screws into larger models as needed.
5. If a firm attachment cannot be achieved it may be necessary to install
extra support to the framing. It is most important that the mounting
plate is firm and solid and that the structure is capable of holding the
weight of the fireplace and trim kit.
6. The mounting plate has two location pins, top corners of the plate.
See Figure 1.

4 | Page
7. Lift the fireplace and place the keyhole slots situated on the back of
the fire (Figure 2) to the location pins on the mounting plate. A
gentle application of downward pressure will lock it into place. Make
sure both of the pins have been located into the top section of each
keyhole fixing slot.
(See Figures 3 & 4)
FIG 1

5 | Page
Installation Insert & Stand Alone
Set into place & attach face with magnets provided.
Warning: To access controls behind louver open from the sides,
the center of the louver may be hot.

6 | Page
Electrical Work
This fireplace must be grounded
8. A standard electrical outlet must be close to the fireplace. If the
electric outlet is required to be concealed, it can be located above or
on the right hand side of the fire and behind the glass face.
9. DO NOT INSTALL THE FIREPLACE WHERE THE HEATER
IS DIRECTLY ABOVE AN OUTLET (wall unit only)
The fireplace’s vent is located in the center of the fireplace base.
10.If the power supply cable becomes damaged in any manner it
MUST be replaced.
11.The fireplace must not be modified in any way or used for purpose
other than those recommended by Portland Willamette.
12.If the fireplace shows any signs of damage it is important that it is
examined by a qualified professional before use is continued.
13.Please observe these instructions as failure to do so may result in
electric shock or other injury.
14.Always ensure that all electrical work complies with the relevant
Building Codes. All electrical work should be carried out by a
qualified electrician.
15.If in any doubt contact your supplier or a qualified electrician.

7 | Page
AttachingtheFaceWallUnitOnly
Two people may be required to carry out this installation
1. On each side of the fireplace are two locating studs (Figure 5).
2. On the back of the face there are two brackets which hook over these
studs.
3. Lift the face up to the fireplace. Then lower the face into place so that
the brackets on the rear of the face locate either side of the studs on
the fireplace.
(Figure 6)

8 | Page
OPERATING INSTRUCTIONS
CAUTIONS:
1. When the fireplace is in operation, certain areas of the fireplace
surface will get hot. Caution must be taken to avoid being burned.
Refrain from touching hot surfaces of the appliance.
2. The fireplace must not be switched on if volatile vapors are present in
the room.
3. Children must be supervised around the fireplace.
4. Do not obstruct the air flow around the fireplace.
5. Ensure that the fireplace is switched off and disconnected from power
source before cleaning or carrying out any maintenance work.
6. When the fireplace is not in use it should be switched off at the main
power switch.
7. Do not push any objects through the vent of the fire as this may result
in an electric shock or could cause a fire.

9 | Page
FireplaceControlPanel
The control panel is located on the right hand side of the fireplace Figure7
A Main Power Switch
B On/Off Switch
C Flame Effect Dimmer Switch
D Heater Maximum Heat 1500 w
E Heater Low Heat 750 w
RemoteControl
DIMMER ON/OFF HIGH\LO W
A Infrared Window
B On/Off Switch
C Flame Effect Dimmer
D Heater Maximum Heat
E Heater Low Heat
1. Prior to use, the remote control handset requires installation of the
two included AAA batteries. (Figure 8)
2. Remove the cover on the rear of the remote control by sliding
backwards. Install the batteries as shown and then slide the cover
back into the original position.

10 | Page
3. To enable the remote control to function the power to the fireplace
must be switched on.
4. At a distance of 5 to 6 feet, point the remote control directly towards
the bottom right hand side of the fireplace. (Figure 9)
B On/Off Switch: Press on/off switch to turn fire on.
C Flame Effect Dimmer: To operate press once to commence dimming
cycle. During the dimming cycle the fire will slowly dim then brighten
allowing user to choose suitable level. Press a second time to stop cycle
when the desired brightness level is obtained. Failure to press dimmer a
second time will result in the fire dimming then brightening repeatedly.
D Heater Low Heat (750 W) Press this once to switch to high heat. The
indicator light will come on as well as the fan. Press again to turn off. (The
fan will continue to run for a few moments until sensors indicate cool
condition).
E Heater Maximum Heat (1500 W) Press this once to switch to high
heat. The indicator light will come on as well as the fan. Press again
to turn off. (The fan will continue to run for a few moments until
sensors indicate cool condition).
F Indicator Lamps will verify current activity. If you are unsure if heat
is on or off check the lamps on the control panel. If the function is on
the indicator lamp will light above the function switch.

11 | Page
MAINTENANCE INSTRUCTIONS
Changing Light Bulbs
Disconnect power supply before beginning any maintenance.
WARNING
•Allow at least five minutes for the light bulbs to cool before touching
the bulbs to avoid burning. Make sure power supply is disconnected.
•Examine the bulbs to determine which one needs replacing. Remove
the non working bulb and replace with a new long life bulb. Hold the
socket while unscrewing the old bulb and while screwing in the
replacement bulb. (Figure 11)
•The bulbs are 40 watt candelabra bulbs available at most Hardware
or Lighting stores.

12 | Page
Changing Light Bulbs Continued
Light bulbs need to be replaced when you notice a dark section of the
flame or when clarity and detail of the coal effect disappears.
Small Wall Unit
1. Remove the face. This is done by lifting the face up and swinging the
face clear of the fire. Care should be taken not to damage the face.
2. Remove the 8 screws on the front bottom cover of the fireplace and
remover cover. (Figure 10).
3. Once the bulb has been replaced, replace the cover, screws and face.
LargeWallUnit
Seesupplementalinstructions
Insert&StandAloneunits
1. Gain access to the back of the fireplace.
2. Remove 4 screws from bottom center cover to access light bulbs.
3. Once the bulbs have been replaced, replace cover, screws and set
fireplace back into place.
Warranty
Portland Willamette’s products are warranted only to the original retail purchaser-user to be free from defects in
material and workmanship at time of purchase for 2 years. Consumable items are not covered.
PORTLAND WILLAMETTE DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, AND SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT
SHALL PORTLAND WILLAMETTE BE LIABLE, TO A CUSTOMER OR USER, IN WARRANTY, COINTRACT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, FOR ANY DAMAGES, WHETHER INCIDENTAL OR CONSEQUENTIAL, WHICH ARE ALLEGED TO BE
CAUSED BY ONE OR MORE OF OUR PRODUCTS, BEYOND THE COST TO THE ORIGINAL PURCHASER- USER OF THE SUBJECT
PRODUCT OR PRODUCTS. THEREFORE, THE SOLE AND EXCLUSIVE REMEDY AGAINST US FOR BREACH OF WARRANTY, BREACH
OF CONTRACT OR IN NEGLIGENCE OR STRICT LIABILITY OR OTHERWISE SHALL BE VESTED ONLY IN THE RETAIL
PURCHASER-USER AND SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE SUBJECT PRODUCT AT OUR
OPTION OR, IF WE CHOOSE, REFUND OF THE PURCHASE PRICE. INSTALLATION AND REMOVAL CHARGES AND RELATED LABOR
COSTS WILL NOT BE OUR LIABILITY AND ARE NOT COVERED BY THE STATED EXCLUSIVE REMEDY.