PowerSource 6000C User manual

Parallel Redundancy On-Line UPS
User Manual
4.5, 6, 8, 10, 15, and 20 kVA

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Table of Contents
1. Safety Instructions and Battery Care .............................................................. 2
1.1. Safety Instructions ......................................................................................... 2
1.2. Battery Care................................................................................................... 5
2. Product Introduction...................................................................................... 6
2.1. General Characteristics................................................................................... 6
2.2. Symbols on the LCD Display Panel................................................................ 9
2.3. Panel Explanations........................................................................................12
2.4. Communication Port .....................................................................................15
3. Installation and Operation .............................................................................16
3.1. Unpacking.....................................................................................................16
3.2. Selecting Installation Position........................................................................17
3.3. Installation of Accessories Kit .......................................................................17
3.4. Terminal Block Explanation..........................................................................18
3.5. Installation and Operation .............................................................................22
4. Troubleshooting Guide..................................................................................37
4.1. Troubleshooting............................................................................................37
5. Communication Software..............................................................................39
5.1. Hardware Setup............................................................................................39
5.2. Software Installation .....................................................................................39
6. Optional Interface Cards ...............................................................................40
6.1. R2E (second RS-232) card............................................................................40
6.2. RSE (RS-485) card.......................................................................................40
6.3. USE (USB) card...........................................................................................40
6.4. DCE (Dry Contact)-B card ...........................................................................41
6.5. SNMP Cards.................................................................................................42
6.6. Interface Card Installation.............................................................................43
7. Replacing Batteries .......................................................................................44
8. Specifications................................................................................................47

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1. Safety Instructions and Battery Care
1.1. Safety Instructions
1.1.1. For Parallel System installation please refer to MSII 6KVA Parallel System
Installation Guide
1.1.2. Because of small leakage currents generated by the EMI filter in the UPS
it is necessary to double check that the ground wire of the UPS is
properly grounded before connecting the UPS to the AC mains.
1.1.3. To ensure safety in all applications where a UPS is hard wired to the
electrical supply, ensure that the system is installed by a qualified
electrical contractor.
1.1.4. The UPS has its own internal energy source (battery). Should the battery
be switched on when no AC power is available there could be voltage at
the output terminals.
1.1.5. Make sure that the AC utility outlet is correctly grounded.
1.1.6. Do not open the case as there are no serviceable parts inside. Opening
the case voids the warranty.
1.1.7. Do not try to repair the unit yourself; contact your local supplier. Repairing
the unit yourself voids the warranty.
1.1.8. Please make sure that the input voltage of the UPS matches the supply
voltage.
1.1.9. Use a certified input power cable with the correct plugs and sockets for
the appropriate system voltage.
1.1.10. To prevent any overheating of the UPS keep all ventilation openings free
from obstruction, and do not store things on top of the UPS. Keep the
UPS 30 cm away from the wall.
1.1.11. Ensure that the UPS is installed within the proper environmental range.
(0-40C and 0-90% non-condensing humidity)
1.1.12. Do not install the UPS in direct sunlight. Your warranty may be void if the
batteries fail.
1.1.13. Install the UPS indoors as it is not designed for installation outdoors.

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1.1.14. Dusty, corrosive and salty environments can damage any UPS.
1.1.15. Install the UPS away from objects that give off excessive heat and areas
that are excessively wet.
1.1.16. If liquids are spilt onto the UPS or foreign objects dropped into the unit
the warranty will be null and void.
1.1.17. The battery will discharge naturally if the system is unused for a long time.
1.1.18. The UPS should be recharged every 2-3 months if unused. If this is not
done then the warranty will be null and void. When installed and being
used the batteries will be automatically recharged and kept in top
condition.
1.1.19. This UPS supports electronic equipment in office, telecommunication,
process-control, medical, and security applications. Non-authorized
technicians are not allowed to install the UPS in the following areas.
a. Medical equipment directly related to human life
b. Elevators, subway systems, or any other equipment related to
human safety.
c. Public systems or critical computer systems.
1.1.20. Do not install the UPS in an environment with sparks, smoke or
hazardous gas.
1.1.21. Make sure the UPS is completely turned off when transporting it. It might
cause electrical shock if the output is not cut completely.
1.1.22. The UPS includes a Maintenance Bypass Switch. Please follow the
procedures strictly when switching on or off the Maintenance Bypass
Switch.
1.1.23. The UPS offers a CVCF (Constant Voltage Constant Frequency) setting
function.
a. For correct setting and wiring please contact with your local utility
agent.
b. Do not set it yourself or your warranty will be void.
1.1.24. This UPS has been designed and constructed to protect your assets from
the wide range of power aberrations experienced on utility power lines
today. It is your insurance for a reliable, clean and stable voltage supply.

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It is worth taking care to install the system correctly and to have it
maintained correctly by your local dealer.
1.1.25. SAVE THESE INSTRUCTIONS. This manual contains important
instructions that should be followed during installation and maintenance
of the UPS and batteries.
1.1.26. The UPS is intended for installation in a controlled environment.
1.1.27. CAUTION: A disconnect switch must be provided by others for the AC
output circuit. To reduce the risk of fire connect only to a circuit provided
with branch circuit over-current protection for 30 amperes for 6 kVA and
40 amperes for 8 kVA (See below for 10 kVA details) rating in accordance
with the National Electric Code, ANSI/NFPA70.
10 kVA tower
Output No.
Output rating
Ratings of output branch circuit
over-current protection
No.1 (L21-N21)
5 kVA, 120 V
45
No.2 (L22-N22)
5 kVA, 120 V
45
No.3 (L23-N22)
10 kVA, 208 V
50
No.4 (L21-N22)
10 kVA, 240 V
45
1.1.28. CAUTION: To reduce the risk of fire connect the UPS only to a circuit
provided with branch circuit over-current protection for 40 amperes for 6
kVA and 70 amperes for 8/10 kVA rating in accordance with the National
Electric Code, ANSI/NFPA 70.
1.1.29. Install the UPS so that it is not likely to be contacted by people.
1.1.30. The maximum ambient operating temperature is 40C or equivalent.
1.1.31. Units are considered acceptable for use in a maximum ambient 40°C
1.1.32. CAUTION - RISK OF EXPLOSION IF BATTERY IS REPLACED BYAN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.
1.1.33. CAUTION - Do not dispose of batteries in a fire. The batteries may
explode.
1.1.34. CAUTION –Do not open or mutilate batteries. Released electrolyte is
harmful to the skin and eyes. It may be toxic.
1.1.35. CAUTION–A battery can present a risk of electrical shock and high short
circuit current. The following precautions should be observed when
working on batteries:

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1) Remove watches, rings, or other metal objects.
2) Use tools with insulated handles.
3) Wear rubber gloves and boots.
4) Do not lay tools or metal parts on top of batteries.
5) Disconnect charging source prior to connecting or disconnecting battery
terminals.
6) Determine if battery is inadvertently grounded. If inadvertently grounded,
remove source from ground. Contact with any part of a grounded battery
can result in electrical shock. The likelihood of such shock can be
reduced if such grounds are removed during installation and
maintenance (applicable to equipment and remote battery supplies not
having a grounded supply circuit).
1.1.36. UPS can be used with only one Battery Cabinet
1.2. Battery Care
If the UPS is unused for an extended period of time it must be stored in a
moderate climate. The batteries should be charged for twelve hours every
three months by plugging the UPS power cord into a wall receptacle and
turning on the input breaker on the front panel. Repeat this procedure every
two months under a high-temperature environment.

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2. Product Introduction
2.1. General Characteristics
2.1.1. True online architecture continuously supplies your critical device with
stable, regulated, transient-free, pure-sine-wave AC power.
2.1.2. 20 kHz PWM sine-wave topology yields excellent overall performance.
The high crest factor of the inverter handles all high-inrush current loads
without a need to upgrade the power rating.
2.1.3. The multi-functional LCD/LED panel displays various states of the UPS.
The LED display shows the UPS working status, utility status and
abnormal status. The LCD display shows input/output voltage, frequency,
load status, inner cabinet temperature, and abnormal phenomena.
2.1.4. To protect the unit from overloading, it automatically switches to bypass
mode in 160 seconds ~ 40ms if loading is at 105 ~150% of rating. In case
of overloading at 150% of rating, it switches to bypass mode immediately.
It will automatically switch back to inverter mode once the overload
condition ceases.
2.1.5. Should the output become short-circuited, the UPS cuts the output
automatically until the short-circuit situation is removed manually.
2.1.6. Should the unit become overheated, the internal thermal switch will detect
the heat and switch to bypass mode and vice versa.
2.1.7. The fully digitalized control circuit built into the UPS allows upgrading the
functionality of the UPS as well as reaching a high-level of protection of
the UPS. Powerful communication capability enhances its ability for
remote control and monitoring.
2.1.8. Maintenance-free, sealed batteries minimize after-sales service.
2.1.9. The maintenance bypass switch provides an easy and safe
troubleshooting or maintenance function when the utility is normal.
2.1.10. Providing four different working modes (Normal, ECO, CF50 and CF60) it
may be used in a wide variety of applications.
2.1.11. The DC-start function ensures the start-up of the UPS during power
outages.

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2.1.12. Arevolutionary battery management circuit analyzes battery discharging
status to adjust the battery cut-off point and extend battery life.
2.1.13. The intelligent, temperature-controlled fan may not only extend the life of
the fan but also reduce annoying noise because of sudden fan spin. This
helps keep your office quiet and comfortable.
2.1.14. When the UPS is out of order you can read the possible reason from the
LCD screen directly, which reduces unnecessary repairs.
2.1.16 When the UPS is operated in CF50 or CF60 mode, the recommended
load connected shall be 75% of rated capacity if the input voltage is 176-
280 VAC and 50% of rated capacity if the input voltage is 160-280 VAC.
2.1.17 Single input System Block

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2.1.18 Dual input System Block
a. UPS Utility Input: to provide the AC source to the UPS rectifier circuit and charger.
b. UPS Bypass Input: to provide the AC source to the UPS Bypass Input and
Maintenance Bypass loop.
c. UPS Utility Input Breaker: to protect the UPS Rectifier circuit from over-current.
d. UPS Bypass Input Breaker: to protect the UPS Bypass circuit from over-current.
e. EMI Filter on UPS Utility Input : to eliminate the magnetic interference from AC Source
or UPS Utility Input.
f. EMI Filter on UPS Bypass Input: to eliminate the magnetic interference from AC
Source or UPS Bypass Input.
g. Fuse for UPS Utility Input: to provide over-current protection for UPS Rectifier Circuit.
h. Rectifier and Booster: When Utility is normal, they will converts the AC to DC and
correct input power factor. When Utility is abnormal, the batteries will be boosted to
provide the DC voltage to the Inverter.
i. Input fuse for Battery: to protect batteries when DC-Booster is out of order.
j. Charger: the battery charging device.
k. Internal Battery: When AC abnormal, it provide the backup power from the batteries.
l. External Battery Bank: To provide longer backup time by adding additional Battery
bank.
m. Inverter Generator: To convert the DC voltage to AC voltage
n. Inverter Output Switch: Only when the UPS is overloaded or abnormal, or the UPS is
working on ECO mode or if EPO(Emergency Power Off) is activated, the Switch will
be opened.
o. Auto Bypass Loop: When the UPS is overloaded or abnormal, the UPS will Switch the
UPS from inverter output to bypass output automatically.
p. UPS Output Fuse: When the UPS is overloaded, the fuse will open.
q. UPS Output EMI Filter: To eliminate the magnetic interference from the UPS Output
and avoid the interference caused by the output load and the UPS.

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2.2. Symbols on the LCD Display Panel
Item
Symbol
Description
1
Utility or Bypass Source
2
Battery Low
3
Battery Abnormal
4
UPS Overloading
5
UPS Working in specified mode*
6
Bypass Input Abnormal, UPS fails to transfer
to bypass, Bypass Abnormal at ECO mode
7
Utility Input Abnormal
8
OFF
UPS Shutoff
9
INPUT OFF
UPS Abnormal Lock
10
UPS Flow Chart
11
3-Digit Measurement Display
12
Indicates the item to be measured
13
UPS ON Switch or Alarm Silence
14
UPS OFF Switch
15
Previous Page or Setting Change
16
Next Page

10
17
Special Function Log In/Out
18
Enter or Reconfirm
19
Utility Input Normal LED
20
Bypass Input Normal LED
21
UPS under Redundancy Mode
22
UPS under ECO Mode
23
UPS Fault or Abnormal Warning LED
24
EPO
Emergency Power Off
25
Er05
Battery Weak or Dead
26
Er06
Output Short Circuit
27
Er10
Inverter Over-current
28
Er11
The UPS is overheated.
29
Er12
UPS Output Overloading
30
Er14
Fan Error
31
Er15
Wrong Procedure to Enter Maintenance Mode
32
Er16
Output Parameters Set Error in Parallel
System
33
Er17
ID Numbers are in conflict in Parallel System
or ID number error in single unit

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34
Er21
Parallel communication error (communication
wire disconnected or failure to find ID1 UPS)
in Parallel System
35
Er24
CVCF mode with Bypass input
36
Er27
The UPS must be operated in normal mode in
Parallel System.
37
Er28
Bypass Overload Time out and cut off output
38
Er31
Control board and driver board settings do not
match.
39
Er33
Isolated transformer is overheated.
40
Er**
Other Error code
*The specified modes include Normal mode, ECO mode, CVCF mode, etc..

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2.3. Panel Explanations
2.3.1. Front Panel
LCD
Green LED indicates that the UPS is able to run under redundancy mode.
Solid green LED indicates that the utility input voltage is within the window.
Flashing green LED indicates that the utility input voltage is outside the
acceptable window.
Green LED indicates that Bypass Input is normal.
UPS ON/Alarm Silence
Go to previous page or change the setting of the UPS.
Confirm a changed setting.
Go to the next page.
UPS OFF Switch
Special functions log in/out
UPS is working under ECO (Economical) mode.
UPS Fault or Abnormal

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2.3.2. Rear Panel
Also available for Rack

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A RS-232 Port
B Terminal Resistor for Parallel function
C CAN Bus Connection Port for Parallel System
D Customer Options Slot 1
E Customer Options Slot 2
F Cooling Fan
G External Battery Connector
H External Charger Connector
I Utility Input Breaker CB1
J Bypass Input Breaker CB2 (for Dual Input Model Only)
K CAM Switch (Maintenance Bypass Switch)*
L Input/Output Terminal Block
M Mounting Holes for External Charger Cabinet
N EPO（Emergency Power Off）: Short to enable the function
O Thermal breaker for the protection of Load in abnormal
condition: CB3
P Air Ventilation Hole
●. DIM：Dual Input Model, SIM：Single Input Model
* : 15K/20K option

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2.4. Communication Port
The communication port on the UPS provides for RS-232 communication
with the UPS software to remotely monitor the power and UPS status.
You may use optional interfaces cards for R2E (second RS-232), RSE (RS-
485), USE (USB), DCE (Dry Contact), and SNMP. However, the R2E card, RSE
card and USE card must not be used simultaneously.
The software bundled with the UPS is compatible with many operating
systems such as Windows 98, 2000, ME, NT and XP. For other applications such
as Novell NetWare, Unix, or Linux please contact your local distributor for a
proper solution.
When the optional interface cards are used together with the onboard RS-
232 port the EPO signals will get highest priority, then the SNMP/WEB card, then
the shutdown command at the DCE, R2E, RSE, and USE cards, and then finally
the onboard RS-232 port gets the lowest priority.
2.4.1. True RS-232
2.4.1.1.Interface Settings
The RS-232 interface shall be set as follows:
Baud Rate
2400 bps
Data Length
8 bits
Stop Bit
1 bit
Parity
None
2.4.1.2.Pin Assignments
The Pin Assignments of true RS-232 are as follows (The connector is male.):
Pin 3: RS-232 Rx
Pin 2: RS-232 Tx
Pin 5: Ground

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3. Installation and Operation
Carefully inspect the UPS for shipping damage before installation. Retain the
packing material for future use.
3.1. Unpacking
3.1.1. Standard package contents:
Quick Start Manual
User Manual
Communication software with RS-232 cable
Metal Accessories Kit for Tower model or RT model as below:
3.1.2. Package for the UPS with isolation transformer and dual input:
Ditto, but with additional 3 pcs wire
3.1.3. Package for the UPS without isolation transformer but dual input:
Ditto, but with additional 1 pc wire
(p.s. Wire is to be used at the input/output terminal block of the UPS.
Please refer to Chapter 3.4 for installation.
Tower model
RT10K only
RT model
RT20K only
X1
A1
X1
A2
X4
A3
S2 S3
x8 x6
6.0±1.0mm
M3
8.0±1.0mm
M4
A1 A3
x4 x1
B1 B2 B3
x2 x2 x2
for 2U for 3U
B4
for 4U
x2
S1
x2
6.0±1.0mm
M3
(10KRT x5)
B5
for 5U
x2
(20KRT x5)

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3.2. Selecting Installation Position
Install the UPS in a proper environment to
minimize the possibility of damage to the UPS and
to extend the life of the UPS. Please follow these
rules:
1. Keep at least 30 cm (12 inches) clearance
from the rear panel of the UPS to the wall.
2. Do not block the air flow to the ventilation
openings of the unit.
3. Ensure that the installation site is not
excessively hot or moist.
4. Do not place the UPS in an environment near
dust, corrosive or salty material, or flammable
objects.
5. Do not expose the UPS to the outdoors.
3.3. Installation of Accessories Kit
Relative humidly
(non condensation) 30% ~ 90%
0℃40℃

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3.4. Terminal Block Explanation
INPUT
OUTPUT
GN1 TSR B
G
N22
L21
L21-N22 : UPS OUTPUT
G : OUTPUT EARTH GROUNG
N1-B : BYPASS INPUT
G : INPUT EARTH GROUNG
(DIM TYPE ONLY) N1-R-S-T : UTILITY INPUT
RT 20K MODEL

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N21
L23
240Vac
120Vac
120Vac
208Vac
L21
6KVA (Max)
6KVA (Max)
3KVA (Max)
3KVA (Max)
N22
L22
●L11-N1、B-N1:the terminal for Bypass Input to provide the power source when
the UPS is working under bypass mode
●L12-N1、R-S-T-N1: the terminal for Utility Input to provide the power source
when the UPS is working under Utility mode
●G1: the terminal for UPS Input Ground
●L21、L23、N21、L22、N22: the terminals for UPS Output
●G2: the terminal for UPS Output Ground
Remarks:
1. The maximum current for each terminal is 30 Arms for 6 kVA, 50 Arms for 10
kVA, 100 Arms for 20 kVA.
2. If the UPS is a DIM (Dual Input) type whose Utility and Bypass Sources are
the same, L11 and L12 must be shorted for the 1-phase input model, and B
and R must be shorted for the 3-phase input model.
3. If the UPS is a SIM (Single Input) type, only AC source can be supplied to
the UPS from the L12-N1 terminal for the 1-phase input model and from the
R-S-T-N1 terminal for the 3-phase input model.
4. When the isolation transformer is not installed into the tower-type UPS the
UPS output terminals will be L22-N22.
5. Use No. 6 AWG, 75C minimum copper wire and 23 lb-in Torque force when
connecting to terminal block
6. When the isolation transformer is installed into the tower-type UPS:
a. For 100/110/115/120 VAC systems you may connect as shown below.
b. For 200/100 VAC, 220/110 VAC, 230/115 VAC, 240/120 VAC, or
240/208/120 VAC systems you may connect as shown below.
N22
L22
N21
110Vac
L23
L21
6KVA (Max)