Premax PM-VC110 User manual

Multi-Currency Value Counter
User Manual

Preface
Thank you for purchasing the multi-currency value counter. We recommend reading all
information in the user guide to become familiar with this product to ensure optimize the cash
processing high efficiency when using the machine, fully understand the safety information
and operation sequence, please keep the manual properly for future reference.
Content
1. General Introduction
2. Box Contents
3. Safety Precautions
4. Features
5. Specifications
6. Machine Overview
7. Operation
8. Control Panel
9. Functions
10. User Menu
11. Adjusting Feeding Gap
12. Collecting Image Data
13. Software Update
14. Error Messages
15. Maintenance

1. General Introduction
The machine is the perfect solution for a fast, accurate and reliable banknote counting process.
It has a convenient user-friendly interface, touch control panel and a variety of counting modes.
All of these features come with a strong built-in counterfeit detection and high level of
performance.This machine makes an invaluable aid in banks, casinos, supermarkets, movie
theaters, retail shops and many other environments where banknotes are used.
2. Box Contents
When opening the box, verify that all of the items described below are included. If any item is
damaged or missing, contact the dealer where the unit was purchased.
1. Machine 5. CIS Cleaning cloth
2. User manual 6. CIS Calibration paper
3. Power cord 7. Fuse
4. Cleaning brush 8. External display (optional)
3. Safety Precautions
When using this product, basic safety precautions should always be followed to reduce the risk
of fire, electric shock or injury to persons, including the following:
•Place the machine on a flat and stable surface.
•Do not place the machine in dusty or dirty environments.
•Do not place the machine in direct sunlight or near heat sources.
•Always disconnect the power cord before performing maintenance on the machine.
•Always connect the machine to an earthed socket outlet.
•Use only the supplied power cord.
•Operation temperature 15-35 ℃/ 59-95 °F.
•Operation humidity 30-80% R.H.
•Do not use the machine outdoors.
•Do not expose the machine to liquids.
•This machine contains rotating parts. Never touch the moving parts when the machine is
switched ON.
•Keep jewellery, long hair, ties and other protruding parts away while operating the machine.
•Never disassemble the machine.
•This machine contains moving parts and sharp edges. Always be careful. Do not touch the
components inside the machine while it is running.

•Please be careful to avoid any foreign objects, such as coins or staples, falling into the unit,
as it may cause damage to the machine.
4. Features
•With UV, MG, MT, IR, DUAL CIS detection
•With touch control panel and 3.5 inch TFT display
•With serial number recognition
•Multi-language interface
•Half-note, double-note, chain-note detection
•Auto currency identification and multi-currency mixed counting
•Denomination sorting function based on first banknote
•Add function, batch function, reporting and printing functions are available
•With USB interface, printer interface, external display interface
•Banknotes can be processed in all four orientations
•Easy software upgrade via USB port
•Suitable for USD, EUR, GBP, CNY, RUB, CAD, etc.
5. Specifications
Hopper Capacity
Max. 500 notes
Stacker Capacity
Max. 200 notes
Feed System
Roller friction system
Counting Speed
800,1000,1200, 1500 notes/min
800,1000 notes/min for MDC & SDC mode
Dimension
260x230x240mm
Net Weight
6.5 kg
Gross Weight
7.5 kg
Power Supply
AC 100-240V 50/60Hz
Power Consumption
≤80W
Connection Port
USB, RS-232, RJ-11
Size of Countable Notes
50x110mm-90x190mm
Thickness of Countable Notes
0.08mm-0.12 mm
Operation temperature
15-35 ℃
Operation humidity
30-80% R.H.

6. Machine Overview
7. Operation
7.1 Getting Started
1) Connect the power cable to the machine and the power outlet.
2) Press the Power Switch button to I to switch on.
3) After a short boot-up and self-test, machine enters the main
menu.
7.2 Placing Banknotes

Set the banknote hopper guides so that the sides of the banknotes are enclosed. Organize
your banknotes in a neat pile, make sure the backside of the pile is straight. Place the
banknotes between the guides.The machine will automatically start counting.

8. Control Panel
Select currency, AUTO, MULT mode.
Select counting mode: MDC(Mixed Denomination Count), SDC(Single Denomination
Count), CNT(COUNT).
Keeping press for 3 seconds to select counterfeit detection sensitivity level.
Turn on/off machine.
Start counting/clear counting result.
Select auto/manual counting
Turn on serial number recognition function; In BATCH mode, press it to increase
batch number by 1; Move cursor up in Menu.
If machine connect with a printer, press it to print receipt when report screen
displayed
BATCH function on. Each time press the BATCH button, 100, 50, 0 will be displayed
in turn.

In BATCH mode, press it to increase batch number by 10; Move cursor left in Menu.
Long press until hear “Di” to enter menu and press it to confirm selection.
In BATCH mode, press it to decrease batch number by 10; Move cursor right in
Menu.
Add function on/off and set batch number.
Go back to previous screen or clear the input.
In BATCH mode, press it to decrease batch number by 1; Move cursor down in
Menu.
Select counting speed.
View the counting result report.
9. Functions
9.1 Select Currency
•Press CUR to enter the currency selection, display will show AUTO, MULT and installed
currencies, press ↑→ ↓←buttons to select the one you need.
•AUTO(Automatic recognition mode): It allows the machine to recognize the currency
automatically according to the first banknote.
•MULT(Multi-currency mode): It allows the machine to count mixed currencies, display will
show total pieces and total value of each currency after counting. Please note that the function
is only suitable for the first four currencies.
9.2 Counting Modes
1) Mix Mode
After turning the machine on it will default to MIX mode, “MDC” is displayed on home screen.
MIX mode allows the user to count mixed denominations of banknotes, when the counting is
completed, the total value and total number of banknotes are displayed on screen, the user
can view a detailed report by pressing the DETAIL button.

2) Sort Mode
This mode is available by pressing the MODE button until “SDC’’ is displayed on the home
screen.
SORT mode allows the user to count the value and quantity of banknotes sorted per
denomination. Denominations that are different than the first counted banknote will be rejected
by machine.
3) Count Mode
This mode is available by pressing the MODE button until “CNT’’ is displayed on the home
screen.
COUNT mode allows the user to simply count the total number of bills. It does not
recognize or record the denomination of any bills. During COUNT mode, there is no
counterfeit detection active.
4) Automatic / Manual Counting Start Mode
After turning the machine on it will default to automatic counting mode, an “AUTO’’ will be
displayed on the home screen. In this mode the machine starts counting automatically.
To operate with the manual counting mode, by pressing the A/M button, “AUTO’’ indicator will
be off. In this mode, the machine will stop counting automatically, the “RESTART’’ button must
be pressed to begin each count.
5) Batch Mode
This mode is available by pressing the BATCH button on the control panel. By default,
pressing the BATCH button will set the batch number to 100, then continue to press the
BATCH button, 50, 0 will be displayed in turn. Press “←” button to increase the batch number
by 10, press “→” button to decrease the batch number by 10, Press “↑” button to increase
the batch number by 1, press “↓” button to decrease the batch number by 1, press ESC button
to exit the BATCH mode.
BATCH mode is used to select a batch quantity for a specific counting process. With the
BATCH mode active, the machine counts a preset number of bills and then stops counting
when the batch number has been reached, even if bills remain in the hopper. When the
banknotes are removed from stacker, the machine will automatically continue to count up to
the preset batch number to create another batch.
6) Add Mode
This mode is available by pressing the ADD button on the control panel. The ADD function is
used to add the counting results of multiple counts to the total. When ADD mode is activated,
an ADD icon will be displayed on the home screen. To exit ADD mode, press again the ADD
button.
9.3 Serial Number Scanning

This function is available by pressing the SN button on the control panel. The serial number
scan function records the unique serial numbers of the counted banknotes. Serial number
scanning is available for the following currencies: USD, EUR, GBP, CNY, TRL, IDR, etc.
10.User Menu
Keep pressing MENU button for 3 seconds, you will see user menu with the following main
interface:
Use the arrows to select with sub-menu you want to enter, and press menu button to confirm,
and press ESC button to quit.
10.1 Service Menu
If you want to enter service menu, you will be requested to input a password with the following
interface. The default password is 9999, use the arrows to select number and press MENU to
confirm.
After you input the password 9999, the interface will switch to the following one:

You can use the arrows to select next submenu and press MENU button to confirm, and press
ESC to quit.
1) If select “ Read Sensor Values”, you will see the following interface. This interface is only for
serving purpose to see whether any sensor has a malfunction
2) If select “CIS Calibration”, you will see the following interface to guide you how to calibrate
CIS sensors. The contact image sensor (CIS) of the machine is calibrate properly from the
factory. With regular, basic use, the sensor’s sensitivity decreases which can lead to image
errors. To resolve the issue, the machine can be re-calibrated using the white calibration paper
that came with the machine.
3) If select “ MG MT Waveforms”, you will see the following interface

4) Currently the password setting can not be changed by customers.
5) If select “Auto Diagnostic”, you will see the following interface. This mode is to be used for
production and professional servicing purpose.
6) If select “PCS Counted and Reset” you will see the following interface. This interface is to
tell the total quantity of counted bills in this counter since last clearing to zero. We provide a
hidden setting for distributors to clear this number for after-sales service.
7) If select “Acquire CIS Image”, you will see the following interface. This mode is for servicing
purpose.
8) If select “Detection Level”, you will see the following interface. You can use left and right

cursor to select, and up and down cursor to change the sensitivity levels. The currency code in
the right part is indicating for which currency you are operating. (Please do not change without
communicating with the manufacturer or your local distributor)
9) If select “IP Address”, you will see the following interface.
10) If select “ Back to Default Setting”, you will see the following interface
10.2 Version Information
If select “version information” under the main menu, you will see the following interface.

10.3 Current Time Setting
If select “Current time setting” under the main menu, you will see the following interface.
10.4 Select The Language
If choose “select the language” under the main menu, you will see the following interface.
11. Adjusting Feeding Gap
When counting errors such as double notes, chained or slant notes occur frequently, or when
banknotes are not being fed smoothly through the machine, it may be necessary to adjust the
hopper adjusting screw. In the factory, the position of the hopper wheel is set optimal. However,
sometimes during the transportation of the unit, the adjustment of the feed mechanism may
loosen, and due to the nature of some banknotes, an adjustment may be required to ensure
optimal feeding.

• When the banknotes are not being counted smoothly: increase the gap between the
resistance wheel and the banknote twiddling wheel gear by turning the adjusting screw
clockwise (+).
• When counting errors such as ‘double notes’ or ‘chained notes’ occur often, decrease
the gap by turning the adjusting screw anti-clockwise (-)
ATTENTION: Make only minor changes at once. Make Changes per dot or half a dot.
12.Collecting Image Data
If the user found any counterfeit banknote that can not be detected by machine and want to
collect data of the banknote, please operate as following:
1) Insert USB drive to the USB port on back of machine.
2) Press MODE button to select CNT.
3) Press SPEED button to select 800 bills/min.
4) Count the banknotes which you want to collect data, then the machine will save the data in
USB drive automatically.
13.Software Update
If the machine need to update software, the machine has to be turned off first, please operate
as following:
1) Copy new version of software in USB drive via connect computer.

2) Insert USB drive to the USB port on back of machine and then turn on machine, machine
will start to update automatically.
3) After software update finish, the display will show this interface as below:
14.Error Messages
The machine will perform a self-test when turned on. Most of the following messages are
caused by a sensor blocked by banknotes or dust. Remove the stuck banknotes, or use a
brush or a piece of soft cloth to clean the dust off the sensor, and restart the machine.
Error Code
Error Message
Solutions
E1
UV Fault
Remove the banknote, clean the UV sensor.
E2
Double Notes
If the errors occur frequently, adjust the
adjusting screw toward the anti-clockwise
to decrease the gap.
E3
Chained Notes
E4
Half Note
Remove the banknote.
E10
Image Error
Remove the banknote, clean the CIS sensor;
Perform the CIS sensor calibration;
Collect data of the banknote.
E11-E12
Denomination Error
E13
Face Recognition Error
E14
Size Recognition Error
E15
Orientation Recognition Error
E20
MT Error
Remove the banknote, clean or replace the
MG sensors
E21
MG1 Error
E22
MG2 Error
E23
MG3 Error
E24
MG4 Error
E30-E61
IR Error
Remove the banknote, clean the CIS sensor;
Perform the CIS sensor calibration;
Collect data of the banknote.
16. Maintenance
ATTENTION: The unit should always be turned off and disconnected from its power cord
before cleaning. DO NOT use solvents such as thinner, alcohol, etc. to clean the machine.

Most operational problems can be avoided by regular care and preventative maintenance.
Taking regular care of the machine will significantly increase its lifetime.
To avoid problems, make sure there are no metal clips or rubber bands in the bills being
counted. Be sure to follow the proper procedure for loading the hopper.
For best results, it is recommended that to use an air duster and a soft bristle brush to remove
any dust or debris from the interior of the unit. When not using the machine for an extended
period time, cover it with a dust cover (not included with the unit) to prevent dust from settling
inside.
All parts of the machine need daily care and cleaning. Pay close attention to the sensors,
which are delicate components. If any dust or other foreign matter adheres to the sensors, it
may cause various problems during operation of the machine.
• To avoid malfunction caused by foreign objects, please clean your machine every day.
• Open back cover and clean sensors with the provided bristle brush or a dry cloth frequently.
• Clean top cover and CIS with provided bristle brush or a dry cloth frequently.