DeLaRue 2800 Series User manual

Reference: D103252, 9712 -1
DE LA RUE
CASH SYSTEMS
Langstone Gate
Solent Road
Havant
Hampshire PO9 1TP
England
Telephone: [phone]
Telefax: [phone]
Web: http://www.delarue.com
DE LA RUE
CASH SYSTEMS
1750 Woodhaven Drive
Bensalem, PA 19020-7195
U.S.A.
Telephone: [phone]
Fax: [phone]
De La Rue Cash Systems
a trading name of Brandt, Inc.

2800 Series
Value Balancing Currency Counters
user guide

Dear Customer,
Thank you for purchasing the new 2800VB Series Currency Counter from De La Rue. The 2800VB
represents a new era for currency processing, offering processing techniques never before realized in a
table top currency counter.
The unique two pocket frame combined with denomination recognition technology translate into
improved productivity and operational control.
These benefits are achieved through -
• Non-stop value balancing of mixed denomination bundles
• Continuous error and/or suspect note off-sorting
• Selectable rogue note off-sorting
• Facing and Orientating notes
• Multiple time saving operating modes designed to increase user productivity
To ensure maximum life from your machine, we recommend that it is regularly serviced. To assist you,
we provide world-wide service and support through our network of branch offices and authorised
distributors. Please contact them for the location of your nearest service office.
We wish you many years of successful currency counting and thank you again for choosing De La Rue
to help you cut the cost of handling cash.
Yours sincerely,
HAYDN ABBOTT
Managing Director,
De La Rue
Cash Systems
DE LA RUE
CASH SYSTEMS
De La Rue House
Jays Close
Viables
Basingstoke
Hamsphire RG22 4BS
England
De La Rue
Cash Systems
a division of
De La Rue International Ltd.
Registered Office
1750 Woodhaven Drive
Bensalem, PA 19020-7195
Registration No. US95/0322

De La Rue International Limited is pleased to give detailed specifications of its products in this manual but
expressly reserves the right to vary these at its discretion at any time without notice. As the Company’s
products and services are continuously being developed it is important for customers to check that the
information contained herein includes the latest particulars. This manual is for general guidance only and
may contain inappropriate information under particular conditions of use. All recommendations and
suggestions issued by or on behalf of the Company in whatever form, are subject to the Company’s terms
and conditions of sale, of which a copy will be supplied on request. This document is not part of a contract
or license, save insofar as may be expressly agreed.
© De La Rue International Limited 1997
All items of technical information, advice, knowhow, drawings, designs, specifications and other items
communicated in this document are confidential and remain the property of De La Rue International Limited
and shall not be disclosed to a third party without written consent of De La Rue International Limited.
The above duty of confidence also entails a prohibition of reproduction of this text without authority, in
writing from De La Rue International Limited.
Warning
This equipment generates, uses and can radiate radio frequency energy and if not installed and used in
accordance with the instruction manual may cause interference to radio and television reception. It has
been tested and found to comply with the limits for a Class A or Class B computing device pursuant to
Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such
interference in a residential installation. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference with radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by taking one or more of the following measures:
✓Reorient the receiving (radio/TV) antenna
✓Move the counter to the right or left with respect to the receiver
✓Move the counter away from the receiver
✓Plug the counter into a different outlet so that the counter and receiver are on different branch
circuits.
Warning: Only equipment certified to comply with the Class A or Class B limits may be attached to this
currency counter. Operation with noncertified equipment is likely to cause radio and TV reception interference.
Peripherals should be interfaced using only shielded cables to maintain FCC Class A or Class B certification
and to reduce the possibility of interference with radio and television reception.
Reference material
If this equipment does cause reception interference, the user should contact an authorized sales or service
representative for suggestions. Two booklets, the CIB Interference Handbook and the CIB Telephone Interfer-
ence Booklet are provided by the Compliance and Information Bureau of the Federal Communications Com-
mission. To obtain copies, call the Bureau at [phone] or on the Internet at http://www.fcc.gov/cib.
FCC Interference Statement
disclaimer

contents
5
Declaration of conformity .................................. 6
Specifications .................................................... 7
Introduction
Machine overview .............................................. 8
Control panel..................................................... 9
LCD display ..................................................... 10
Installing the counter ....................................... 11
Placing notes .................................................. 13
Speed ............................................................. 14
Basic operating functions
Count mode .................................................... 15
To reset totals ................................................. 17
Batch mode .................................................... 18
Doubles detection .......................................... 19
Counterfeit (CDA®) .......................................... 21
Size detection ................................................. 23
* CDA is a registered trademark of De La Rue Cash
Systems.
Advanced functions
Value ............................................................... 25
Rogue ............................................................. 26
Cull ................................................................. 28
Face ................................................................ 29
Sort ................................................................. 31
RS232 ............................................................. 37
Customer maintenance
Cleaning .......................................................... 38
Setting strippers .............................................. 43
Information
Chain and half notes ....................................... 44
Note consideration .......................................... 46
Clearing jams .................................................. 47
Messages and beeper .................................... 48
Display messages ........................................... 49
Fuse ................................................................ 54
Index ............................................................... 55

2800VB user guide
declaration of conformity
Warning
This machine has been designed for optimum safety for its users.
For your added protection please follow these guidelines.
Voltages above 42V are potentially dangerous.
Always handle AC supplied equipment with caution.
Always unplug the machine power cord before opening the unit.
If the sensors are blocked, the feed rollers will operate.
Always keep loose clothing and hair out of the feed hopper area
when operating the machine.
Reference: D103252, 9712 -1
!
6
Manufacturer and responsible person
DE LA RUE
CASH SYSTEMS
a trading name of Brandt, Inc.
1750 Woodhaven Drive
Bensalem, PA 19020-7195 U.S.A.
Telephone: [phone]
Fax: [phone]
This product conforms to the following requirements of:
Electromagnetic compatibility Directive 89/336/EEC
Low-voltage electrical equipment (safety) Directive 73/23/EEC
and is supported by the following applicable standards:
EN 55022
EN 55082-1
EN 60950
IEC 801-2
IEC 801-3
IEC 801-4
Details of product
Currency and document counter
Model types
2800301 and 2800302
as indicated by CE mark
Reference#: D103629, rev-1

specifications
<81dBA maximum at 1000 notes per minute
Variable batch ............. Numeric keypad array allows entries from 1 to 999 notes
per batch
Feed tray ............. 5.0” (125mm) ...... or...up to 600 U.S. teller-quality notes
Output trays ........ 1.5” (38mm) ........ or...up to 200 U.S. teller- quality notes
Feed width .......... 10.0” (254mm)
Patented magnetic counterfeit detection, U.S. currency only
Three quick-set default speeds: 2800VB - 300 notes per minute (npm)
minimum, 600npm or up to 1000npm maximum, 2810VB - 600 notes per
minute (npm) minimum, 800npm or up to 1000npm maximum
Height ................ 18.50” (469mm)
Width ................. 18.00” (457mm)
Depth ................ 14.75” (375 mm)
Count and value .................. 6-digit LCD
Batch ................................... 3-digit LCD
Sub and grand totals ........... 8-Digit LCD
Minimum ..................... 2” x 4” .......................... (50mm by 100mm)
Maximum .................... 3.50” x 9.50” ................ (90mm by 241mm)
Thickness ................... 0.003” to 0.007” ........... (0.08mm to 0.18mm)
Detection is adaptive, on/off selectable and automatically controlled by the
machine. The count is zeroed for an accurate pack recount.
Operating temperature .......... 65° to 85°F (18° to 29°C)
Storage temperature ............. - 40° to 95°F (- 40° to 35°C)
Humidity range ............. 35% to 85% relative humidity, non-condensing
Length (size) measurement is on/off selectable and detects notes that are under
or oversized by the selected millimeter setting (from 3mm-8mm).
Avoid areas of excessive vibrations, drafts, and direct exposure to bright sunlight
and heat sources.
Displays messages or sounds the beeper for chain, doubles and half notes in
either direction, length and CDA suspects, and other errors.
Touch button selectable for: standard count, value balance, cull, rogue note,
facing (both portrait and head-or-feet) and old vs. new currency.
Standard .................... 115 VAC (+15%/-10%), 50-60 HZ
Optional ...................... 100 VAC (+15%/-10%), 50-60 HZ
230VAC (+15%/-10%), 50-60 HZ
RS232 communications Interfacing for transmitting data to a host computer
system. Programmable per industry standards.
39 lbs. (17.72 kg.)
Acoustic noise level
Batching
Capacity
Counterfeit detection aid
Counting speed
Dimensions
Displayed count levels
Document size range
and thickness
Doubles detection
Environmental conditions
Length (size)
Location
Messages/beeper
Operating modes
Power requirements
(RS232 Communications)
Weight
7

Introduction
8
machine overview
The 2800VB series value balancing currency
counters are designed to automatically value
balance, count and sort currency.
1 Lifting point – handle provided for lifting
the machine.
2 Auto-start sensor – for detecting packs
placed on the feed tray.
3 Note guide pushbutton – press this
button to set guides for an off-center
feed.
4 Feed tray – notes are placed here for
counting.
5 LCD display – shows operating features
and messages, see page 6.
6 Control panel - see page 5.
7 Top tray – off-sorted and error notes are
collected here.
8 AC power switch – on/off switch.
9 Bottom tray – counted notes are
collected here.
10 Lifting point – handle provided for
supporting the machine when lifting.
1
6
5
3
24
10
7
8
9

Introduction
9
control panel
1 Value – cycles through U.S. currency
(example, $1, $5, $10, etc.) and piece count
mode.
2 Rogue – enables rogue mode and
switches between value and piece count
modes.
3 Cull – enables/disables the cull mode and
selects a specific denomination.
4 Total – press to view the grand total count.
5 Face – enables/disables face mode.
6 CDA – enables/disables detection of
magnetic counterfeit notes.
7 Double – enables/disables detection and
selects sensitivity setting.
8 Numeric keypad – enter batch settings
from 1 to 999 and enables features in other
modes.
9 Clear – clears count, sub and grand
totals.
10 Stop – stops any count in process.
11 Start – continues the count after an error
or jam stoppage, or after the STOP button
has been pressed.
12 AC power – sets the machine AC power
on (I) and off ( O).
13 Sort – enables/disables the sort mode and
selects a specific sort mode.
14 Speed – sets throughput speed.
15 Batch – enables/disables the batch count
mode.
16 Size – enables/disables size detection and
selects detection sensitivity settings.
1 2 3
CLEAR
START
(0)
STOP
3
21
0
654
Batch
Speed CDA
Double
Size
RogueValue Cull
TotalSort Face
879
8
7
6
5
4
12
14
13
15
9
10
11
16

Introduction
10
lcd display
1 Count total – the piece or value count
total is viewed here.
2 Piece (or) value count –
indicates the counting mode
selected.
3 Batch – flashes when the
notes counted are equal to the
batch setting.
4 100 (batch setting) – shows
the batch setting, denomin-
ation for value, or the sort
mode. Error codes are also
shown here.
5 Denom – visible in the value
mode to show the
denomination is selected
(example, 1 for $1, 10 for $10,
50 for $50, etc.).
6 No read – visible when the
unit cannot determine the denomination or
note characteristics.
7 Error – flashes when a feed error occurs.
8 Sub (total) – always visible to show a
pack or job subtotal.
9 Grand (total) – visible when TOTAL is
pressed to show a grand total.
10 1234567890 – the sub and grand totals
are viewed here.
11 Rogue – visible when rogue mode is
selected.
12 Cull – visible when cull mode is selected.
1
028000
PIECE VALUE COUNT
12345678
ROGUE
CULL
FACE
SORT
MAG
SIZE
DOUBLE
BATCH
DENOM
NO READ
ERROR
SUB
GRAND TOTAL
100
2
3
4
5
6
7
8
9
10
12
15
14
13
11
16
17
13 Face – visible when face mode is selected.
14 Sort – visible when sort mode is selected.
15 Mag – visible when magnetic counterfeit
detection is selected or when in the face
and sort modes.
16 Size – visible when size detection is
selected and flashes when a suspect is
identified.
17 Double – visible when doubles detection
is selected and flashes when a double note
is fed.

Introduction
11
The 2800VB series currency counters offer:
• mixed denomination value balancing
• rogue denomination off-sort based on the
first note through
• operator selected denomination off-sorts
using the cull mode
• non-stop sorting of old and new style
currency
• non-stop facing - notes feeding portrait
side down (face down or green side up)
versus notes feeding portrait side up
(face up)
• non-stop orientation of notes
2800VB series counters easily convert to a
standard currency counter (single pocket
mode, piece count) to count and batch paper
currency, USDA food coupons, checks and
other similar documents within machine
specifications. In the single pocket mode,
good notes are fed to the bottom tray; error*
notes are fed to the top tray for examination by
the machine operator.
* Error Note - is a note that is different from the
rest of the pack, such as a counterfeit suspect,
a half note, a size suspect, or a double note.
The temperature of the area where the machine
is operated should range between 65° and
85°F (18° and 29°C), with a relative humidity
range of 35% to 85%, non-condensing.
When choosing a location for the machine,
avoid areas with drafts, excessive vibrations,
and direct exposure to bright sunlight and heat
sources.
If you see any sign of damage, immediately
notify the shipping company and your
authorized sales office.
Check that all accessories or options ordered
were shipped with the machine. Replace-
ments are available through your authorized
sales or service office.
installing the counter
to begin

Introduction
12
installing the counter
Make sure your AC voltage is within +15% or
-10% of the voltage listed on the label next to
the machine power socket.
To prevent a circuit overload when plugging
several units to the same source, check to
make sure the combined currents will not
overload your electrical system.
Never overload your electrical system!
Note: A typical De La Rue Coin Sorter /
Counter draws 2.0 to 3.0 amps. If a sorter is
part of your system, check the coin sorter
user’s manual for the proper amperage draw.
Switch the 2800VB AC power
switch to OFF (O).
Plug the socket end of the power cord into the
socket located at the back of the counter.
Plug the three-pronged plug into an appropri-
ate AC wall outlet.
Warning
If your outlet is only two-pronged, you must
use a 3-2 adapter. The ground wire (or tab)
must be connected to the center screw (earth
ground) of the outlet.
Plug the RS232 cable to the connector at the
back of your machine.
Plug the other end into your host computer
system. Refer to the installation instructions
provided with your system for proper RS232
interfacing.
Tighten the locking screws. A loose connector
will cause intermittent communication
transmission problems.
power cord
interface
RS232 interface connector

Introduction
13
placing notes
Align the leading edges of the notes to form a
wedge as shown.
When counting damaged or deformed notes,
see heading “note consideration” on page 42
which lists the various notes/documents that
may be counted.
Place the stack in the center of the feed tray.
Do not throw notes onto the feed tray.
The note guides position notes in the center of
the feed tray and must be used.
The following steps are only needed for the first
pack of notes placed on the feed tray.
Press the STOP button.
Place the first pack of notes in the center
of the tray.
Slide the guides loosely against the left
and right edges of the pack as shown
below. Allow adequate clearance for
notes to feed freely.
Press START to begin a count.
note guides
off-center feed
To set an off-center feed (favoring one
side or the other), press and hold the
guide release button.
Each guide may be moved separately
from side to side.
Release the button when the guides are
set.
To center the guides, press and hold the
release button while sliding both note
guides to the full center position.
Aligning notes to be counted
Setting the note guides/Guide release button
Note
guides
Guide release button

Introduction
14
2800VB series counters default to the last
speed selected at power on. You may want to
change this speed, for example, when
counting very poor quality notes.
Select the throughput speed by pressing
the SPEED button.
Press this button repeatedly to step
through the following preset speeds:
For model 2800VB
300, 600 or 1000 notes per minute
For model 2810VB
600, 800 or 1000 notes per minute
Actual throughput speed is determined
by the quality and the size of the notes
being counted.
Note: When facing notes or using the
CDA detection feature, high speed
(1000npm) is recommended for best
results.
speed
BatchSpeed CDA
DoubleSize
1000
PIECE COUNT
DOUBLE

Basic operating functions
15
The 2800VB series easily convert to a note
counter by pressing the Sort and the Zero (0)
buttons. Message piece count is shown.
The count total is the sum of notes in the
bottom tray only. The top tray is used for off-
sorting error notes. The machine continues the
count without stopping.
When using more than one detection feature
(for example, doubles and size), the error notes
in the top tray could be caused by either or
both features. Examine the errors and
determine what action to take.
Switch the AC power switch to on (l).
A batch setting or detection feature may
appear. Press the appropriate button(s) to
clear the display.
For example, press SIZE and cycle to zero (0)
to clear (turn off) size detection, press
DOUBLE and cycle to zero (0) to clear
doubles detection, and so on.
Red and green LED'Slight to show that the
bottom tray is for good notes (green LED) and
the top tray for off-sorted or error notes (red
LED).
The following steps are only needed for the first
pack placed on the feed tray.
• Press STOP..
..
.
• Place the notes on the feed tray.
• Adjust the note guides (see page 9).
• Press START.
For all other similar note packs, simply place
notes on the feed tray to auto-start the count.
count mode
Note: Before selecting an
operating mode, the count
total on the display must be
zero (0).
Rogue
Value Cull
Total
Sort Face
1
2
3
0
PIECE COUNT
SIZE
DOUBLE SUB
TOTAL
0
Upper tray
(Red LED)
Bottom tray
(Green LED)

Basic operating functions
16
count mode
The feed tray holds up to 600 U.S. teller-quality
notes. The top and bottom trays hold only up
to 200 teller-quality U.S. notes each.
Note: If Auto-stop at 150 (notes in top
pocket) is on and you are in the single
pocket mode, the counter automatically
stops when the off-sort tray reaches 150
notes. Empty the tray and press START
to continue the count.
Additional notes may be counted and added to
the count as long as the bottom tray contains
at least one note.
Press STOP to stop any count. To continue,
press START.
When the pack is finished:
• Remove error notes in the top tray (red
LED flashing), place them in the feed tray
and press START to verify they are true
errors.
• When this count is complete, remove
errors in the top tray and set them aside
to be checked later.
• Remove all counted notes from the
bottom tray.
The count total shows the piece count of the
pack processed (number of notes in the pack).
When the machine is not in use, set the AC
power switch to off (O).
5
6
7
8
4

Basic operating functions
17
to reset totals
To prevent a piece count or value count from
being added to the sub total when recounting
the pack, press CLEAR before removing
notes from the bottom tray.
The count total flashes to ask if this is correct.
Press CLEAR again to zero this count.
The sub and grand totals accept up to 8 digits
maximum and are shown at the lower right-
hand corner of the display.
The sub total is the total number of notes (or
dollar value when in the value modes)
processed for a job or batch.
The grand total is the total of notes (or dollar
value) processed over a period of time. For
example, an operator's shift or a full day.
To clear a sub total, press CLEAR when the
COUNT total is zero (0). The sub total flashes.
Press CLEAR again to zero this total.
To clear a grand total, first press TOTAL to
display the grand total, then press CLEAR
while the total is shown. The grand total
flashes. Press CLEAR again to zero this total.
100
100
PIECE COUNT
count total
100
SIZE
DOUBLE SUB
GRAND TOTAL
1250
sub/grand
totals
1
2

Basic operating functions
18
2
Notes: Batching is used in all modes
except the Sort 1 mode.
When facing notes (see page 29), both
LED'Sare green as you are using both trays
for good notes.
Select the batch mode by pressing the
BATCH button. The number 100 or a previous
batch setting appears.
To select another setting from 1 to 999, use the
number keys (1 through 0). If an error is made
in selecting, press CLEAR and enter again.
Note: The batch setting remains in
memory. When returning to the batch
mode, this setting reappears. Repeat this
step if another setting is needed.
If a zero (0) batch is needed, press BATCH to
switch back to the count mode.
Begin the count as explained on page 11,
step 3.
The machine stops when the count total
equals the batch setting. BATCH also flashes
on the display.
If the feed tray empties before the batch is
complete, more notes may be added to
continue the count.
When a batch is finished:
• First remove any error notes in the top
tray (red or yellow LED flashing), place
them back in the feed tray to verify they
are true errors.
• Remove batched notes from the bottom
tray. The next batch count begins.
Notes:Notes:
Notes:Notes:
Notes: If you clear batched notes from
the bottom tray with error notes in the top
tray the beeper sounds. You must then
press START to begin the next batch.
batch mode
1Batch
Speed CDA
DoubleSize
3
4
100
PIECE COUNT
BATCH
100

Basic operating functions
19
doubles detection
Repeatedly pressing DOUBLE cycles through
the double sensitivity settings (0 through 9) and
off. Setting 1 is the most sensitive, setting 9 is
the least. Setting 4 is recommended for U.S.
currency; 2 is used for USDA food coupons.
Press DOUBLE.
Double and the number 0 or a previous setting
are shown on the display.
Select a sensitivity setting (1 through 9) for the
type of notes being counted.
If doubles detection is not needed, cycle to
setting 0.
Double error notes are fed to the top tray, and
counting continues without stopping. The
count total does not include error notes in the
top tray.
To examine a double note:
When the count is complete, remove the
double notes fed into the top tray and
separate them.
Notes: If you remove notes from the
bottom tray first, the top tray red LED and
double flash. This is to remind you that
these notes also belong to the pack and
the pack must be recounted for accuracy.
It is possible for the first note in a pack to
be a double note. In this case, because
of machine speed, this double note feeds
to the bottom tray and a few notes feed
to the top tray. Counting stops, the bot-
tom tray red LED and double flash. The
count total is zeroed to allow a recount
for accurate totals. Clear both trays be-
fore continuing.
BatchSpeed CDA
DoubleSize
0
PIECE COUNT
0
DOUBLE
1
single pocket
1

Basic operating functions
20
Place the separated doubles back onto the
feed tray and press START to verify that they
are true errors.
Note: If the machine repeatedly detects
doubles, review heading “note consider-
ation” in the Information portion of this
manual.
When a double note is detected:
• Counting immediately stops.
• The LED of the tray(s) with the double
note flashes red.
• The beeper sounds.
• Double and error flash.
To examine the double note:
Remove the last two notes fed into the
tray with the flashing red LED (error tray)
and separate the double.
Place the separated doubles and all other
notes from the error tray back onto the
feed tray.
Press START to continue the count.
The number of notes from the error tray is
subtracted from the count total and from
the sub total.
2
dual pocket
1
2
3
doubles detection
single pocket...