Prism Hardscapes PH Ignite Operation and maintenance manual

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WARNING!THISAPPLIANCEISFOROUTDOORUSEONLY!
Thismanualshouldremainwiththehomeownerorpartiesresponsibleforoperation.
TableofContents
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Section1GeneralDescription
1.1SystemOverview
1.2ProductContents
1.3ProductDimensions
Section2SafetyInstructions
Section3InstallationDetails
3.1GasRequirements
3.2InitialSet‐Up
3.3WiringDiagram
3.4Installation
Section4Operation
4.1Media
4.2Operation
Section5Troubleshooting
Section6Warranty
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DONOTDISCARDINSTRUCTIONS

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Section1GeneralDescription
1.1SystemOverview
ElectronicIgnitionforfast&convenientfirefeaturelighting
Electronicflamesensingforinstantflamesafety&monitoring
ThisproductisdesignedandassembledtocomplywithANSIZ21‐97
Operateson12VoltsACandcomplieswithNEC2014Article680
Thisproductmaybeinstalledwithin5feetofpoolwater
Operateswithahotsurfaceignitionsystemwithrobustconstructionandreliableignitionsource
Pottedelectronicsformoistureresistanceandreliableoperation
Pilotburnerwiresaremadeofhightemperaturematerialtowithstandtemperaturesupto450
degreescentigrade(UL5335/5107)
InternalelectronicsareCSACertifiedtoZ21.20‐2014
Operatingtemperaturesarebetween‐20Fto185F
Weatherproofstainless‐steelconstructionwithwaterproofconnectors
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1.2ProductContents
PARTNAMEQTY
BURNER&BURNERPLATE1
PILOTASSEMBLY(PILOTBURNER,IGNITOR,SENSORHOOD)1
IGNITIONCONTROLBOX1
HEATSHIELD 1
HEATSHIELDJAMNUT 1
ORIFICESET(BURNER&PILOT)1
TRANSFORMER(120VAC/12VAC)1
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1.3ProductDimensions
Allmeasurementsininches
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Section2SafetyInstructions
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WARNING
Beforeinstallingthisproduct,readandfollowallwarningnoticesandinstructionsprovided.Failuretodoso
mayresultinseriousinjury,propertydamageand/ordeath.
Foradditionalfreecopiesoftheseinstructions,visitourwebsiteatprismhardscapes.com
DANGER:ELECTRICALSHOCKORELECTROCUTION
ThisproductmustbeinstalledbyalicensedorcertifiedelectricianinaccordancewiththeNationalElectrical
Code®andapplicablelocalcodesandordinances.InCanada,theCanadianElectricalCodeandallapplicable
localcodesandordinancesmustbeadheredto.Improperinstallationwillcreateanelectricalhazard,which
couldresultininjury,propertydamage,and/ordeath.
Thisproductisonlyavailablefor12‐voltACpower.Forsupplyconnections,useonlyanisolatinglowvoltage
powersupplywithungroundedoutputevaluatedandlistedbyanationallyrecognizedtestinglaboratory.
Thisproductmustbeinstalledandservicedbyacontractororqualifiedinstallerwhoislicensedand/or
certifiedwithinthejurisdictionwheretheproductwillreside.Intheeventnosuchstateorlocal
requirementexists,theinstallerormaintainermustbeaqualifiedprofessionalwithsufficientexperience
ininstallationandmaintenanceofgasappliances.Priortoinstallation,readandfollowallwarning
noticesandinstructionsthatprovidedwiththisproduct.Failuretodosomayresultinpropertydamage,
personalinjury,and/ordeath.Improperinstallationand/oroperationmayresultinexposuretocarbon
monoxideandfluegaseswhichcancauseseriousinjury,propertydamage,and/ordeath.For
installationsinthevicinityofoccupied/livingareas,PrismHardscapesstronglyrecommendsinstallation
ofcarbonmonoxidedetectorswithinreachofthisapplianceandinanyadjacentoccupiedspaces.
Im
p
ro
p
erinstallationand/oro
p
erationwillvoidwarrant
y
. 
Donotstoreorusegasolineorotherflammablevaporsandliquids
withinthevicinityofthisoranyotherappliance.
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WHATTODOIFYOUSMELLGAS 
• Immediatelyswitchoffmaingassupply. 
• Donottrytolightanyappliance. 
• Donottouchanyelectricalswitch;donotuseanyphonenearunit 
• Immediatelyremoveyourselffromthearea,callyourgassupplierandfollow
theirinstructions.
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• Ifyoucannotreachyourgassupplier,callthefiredepartment. 
Installationandservicemustbeperformedbyaqualifiedinstaller,serviceagency
orgassupplier.
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WARNING
Theappliance/systemmayproducecarbonmonoxidewhichhasnoodor.Usingthisappliance/systeminan
enclosedspacesuchasamotorhome,camper,carorhomemayresultindeath.
PrismHardscapesutilizesCSAcertifiedcomponents.Installationmustconformtolocalcodes,NationalFuel
GasCodeANSIZ223.1/NFPAand/orNationalFuelGasCode.
ApplianceshouldbeservicedannuallybyaprofessionalgastechniciancertifiedintheUnitedStatesbythe
NationalFireplaceInstitute(NFI).Anypartsthatrequirereplacementshouldbereplacedonlybyacertified
serviceprofessionalusingpartsrecommendedbymanufacturer.
Donotalteranycomponentordesignofthisunitasitmayaltertheoperation.
Firefeatureisnotintendedforcooking.Donotplaceanythingonorinfirefeature.
Neverusefirefeatureinwindyconditions.
Donotreachacrossortouchhotsurfacesoropenflames.
Donotignitefirefeaturewhenmedia(rocks/glass)iswet.Doingsomaycausemediatocrackandburst.
Itisimportanttoinspectthefirefeaturebeforeeveryuse.Makesuretherearenoobstructionsor
combustiblematerialsonornearunit.
Wipedownfirefeaturesurfacebeforeeveryuseandimmediatelycleananyspillsormessesonoraroundit.
Consistentlycheckhosesandfittingsforcracks,abrasionsandleaks(atleastonceamonth).
Alwayskeepchildrenandanimalsawayfromfirefeature.
Useadesignatedfirepitorbarbecuecoverwhennotinuse.
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CALIFORNIAPROPOSITION65
ThisproductcanexposeyoutoChromium,whichisknowninthestateofCalifornia
tocausecancer,birthdefectsorotherreproductiveharm.
(formoreinformation,goto:www.p65warnings.ca.gov)

Section3InstallationDetail
3.1 GasRequirements
Ifthisitemwaspurchasedwithafirefeature,itshouldbeinstalleduponarrival.Allhardwarewillneed
tobecheckedforpropertightnessaftertransportation.Refertothecorrespondingsectionbelowfor
set‐uponyourunit.Allfirefeaturesmusthaveclearancetocombustiblesurfaceof4ftonsides&6ft
fromthetop.Refertothesectionsbelowaccordingtothegastypeused.
3.2 InitialSet‐Up
Allgasset‐upandinstallationshouldbedonebyalicensedgasprofessional.
Allelectrical/wiringset‐upandinstallationshouldbedonebyalicensedelectrician/contractor.
Thefirefeaturewillrequirebothgasandelectricalpower.Makesuregasandelectricityisturnedoff
beforeinstallingpipesandwires.InstallthecontrolpanelandgaspipingasshowninFigure1:Natural
Gas,Figure2:PropaneGas.
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Note:Pipingandfirebowl/firepitconstructionisdifferentfornaturalgasandpropanegas.Internalgas
linesmustbecleanandfreefromanydirt,debris,orcontamination.
1. Thegaspipingandelectricalconduitmustbeinstalledundergroundbetweenthecontrol
panel/gasmeterandthefirefeature.Pleaseconsultwithagasprofessionalforpropergaspipe
andfittingsizing.Usingsmallerpipingoverlonglengthswillresultinadiminishedflamedueto
pressuredrop/pipingresistance.
2. Maintaingoodpipingpracticebykeepingpipelengthandelbowstoaminimumtoeliminate
unnecessarypressuredrops.IMPORTANT:Corrugatedflexgaslinesshouldnotbeused
undergroundaspermanentpiping.Rigidpipeshouldalwaysbeusedforpermanentinstallation.
3. Thegaspipingmustbereducedto3/4″pipeatthefirefeaturewiththemeanstoshutoffthe
gassupplyfromthegasmeter.
4. Installa3/4″to1/2”reduceratthefirefeature“stub‐out”riser.Thegasandelectricrisers
shouldnotbemorethat3”to4”abovetheinstallationsurface.
5. Installthe1/2”flareto1/2”NPTfittingintothereducerfitting/pipe.Youmayplaceamanual
shutoffvalvebetweentheelbowandthereducerforfuturemaintenance.Testgaspipingfor
leaks.
Note:Thegasandelectricalconnectionshouldbelocatedatornearthecenterofeachfirebowl/table.
Fortheelectrical,youwillneed2wiresandagroundtotheappliance.
6. Installwiring(14or16ga.)undergroundbetweenthecontrolpanelandtheburnerassembly.DO
NOTUSEBELLORSPRINKLERWIRE.Lowergaugewireisnotcapableofcarryingthecurrent
neededtooperatetheappliance.FollowthewiringdiagraminSection3.3.Theapplianceshould
bewiredtoaswitchordrycontactonthe120VACsideofthetransformer.

NOTE:Alightswitch,emergencyswitch,relaycontact,mechanicaltimershouldalwaysbeinstalledon
the120VACsideofthetransformerinordertooperatethefirefeature.The12VACsidemaybewired
asfaras150feetawayfromthetransformerusing14‐gaugewire.
7. Onlyplaceyourfirefeatureonalevelsurfaceandensurepipingiscentered,anchorifnot
directlyontheground.
8. Takethe1/2”flexhose(provided)andtightentotheflarefittingfromthesupplyline.Donot
kinkormakeatightradiusbendonthegashoseasitmayrestricttheflowofgas.
9. Thereareseveralventsanddrainageholesinthefirebowl/tablewhichmustnotbeblocked.The
electricalandgaspipeholeissealedsuchthatwatercannotpenetratethecopingsurfaceunder
thebowlandwillflowfreelyawayandouttotheedges.
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3.3 WiringDiagram
Allgasset‐upandinstallationshouldbedonebyalicensedgasprofessional.
Allelectrical/wiringset‐upandinstallationshouldbedonebyalicensedelectrician/contractor.
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3.3Installation
Allgasset‐upandinstallationshouldbedonebyalicensedgasprofessional.
Allelectrical/wiringset‐upandinstallationshouldbedonebyalicensedelectrician.
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3.4Installation
1. TheBurner/panandcontrolwillneedtobeconnectedtothegasandelectricallinescomingup
fromthefirefeature.Makesureyouhavethecorrectorificesonthepilotandtheburnerinlet
forthegasyouareusing.Youmustusetheproperorificesfornaturalgasorpropanegasfor
boththepilotburnerandthemainburner.RefertoSection3.4.2fororificereplacement.
2. Connecttheflexiblegashosetotheinletflarefittingonthecontrolbox.Usingawrench,
tightenthehosetothefittingtoavoidgasleaks.Ifthisfittingisnottightenedcorrectlyitwill
leakandpotentiallyigniteandcandamagethecontrolsystem.
3. Connectthe12VACwires,fromthecontrolbox,totheelectricalwirescomingoutofthe
conduitusingwirenutstosecureconnections.Linkthecoppergroundwiretothe
ground/bondinglugonthecontrolbox.
4. Repositiontheburnerandpanontothefirefeatureandturnonthegastocheckforleaks.
3.4.1Installingacontrolboxonanon‐PrismHardscapesfirefeature
BesuretouseonlyPrismHardscapesapprovedburnerswithfirefeature/PH‐Ignitesystemas
theyhavebeenpre‐testedandratedfortheinputandgasdesignatedonthecontrolbox.

1. Theburnerplateiscutandfittedforthepilotburnerassemblyinorderforthemainburner
toigniteandoperateproperly.
 






2. Themainburnermusthaveaflameportdirectlyinfrontofthepilotfortheignitionsystem
tolightthemainburnerandsensetheflame.






BURNEREDGE
PILOTCUTOUT
PILOTCUTOUT
MOUNTINGHOLES
BURNERPORTHOLE



3. Priortoinstallingthecontrolbox,taketheburnerandplateandturnitupsidedown.Add
threadsealerontotheburnerpipethreadswithparticularattentiontothelastthreethreads.





4. Takethecontrolboxandinstalltheheatshieldontothepipe.Todothis,threadthebrass
pipenutontotheburnerorificeasfardownaspossible.Placetheheatshieldovertheoutlet
pipeofthecontrolboxandthreadtheorificeintotheoutletpipeuntiltight.Useawrenchon
theburnerorificetotightenfully.Aligntheheatshieldsuchthatitfullyshadesthecontrol
boxandtightenthebrasspipenutenoughsothattheheatshieldwillnotmove.
 
5. Now,takethecontrolboxandinstallitontotheburnerpipe,threaduntilfullytightened.
Alignboxsothatthepilotholeisexposedandaccessibletoinstallthepilotassembly.
6. Turntheburnerplaterightsideupandinsertpilotassemblyintothepancutoutwiththe
pilothoodslotsfacingtheburner.
7. Alignthetwomountingholesoverthetwoholesontheburnerplate.Usingtheself‐drilling
screws,securethepilotburnerassemblyontotheburnerplate.





PIPETHREADSEALER

8. Turntheburnerbackoverexposingthecontrolboxandpilotassemblywires.Refertothe
imagebelow,thisiswhatyourunitshouldlooklikethisfar.

 

9. Taketheflexiblestainlesssteelpilothoseandsecureontothe1/4”flarefittingatthecontrol
box.Makesureitistightbutdonotovertightenasitmaystripthethreads.
10. Takeeachhalfofthe4‐pinconnectorandjointhetwohalvestogether.Pushtheconnectors
firmlyuntilthelatchclicksintoplace.
 
11. Takethe1/2”stainlesssteelhoseandsecureontothe1/2”gasflarefittingonthecontrol
box.Theotherendshouldbeconnectedandtightenedontothe1/2”flarefittinglocatedat
thesupplypipestub‐outriser.
12. Placetheburnerandplatebackintopositiononthefirefeature.
13. Turnonthegasandtestforoperation.Itmaytakeafewtriestopurgealltheairfromthegas
line.
14. Oncetheburnerlights,turnofftheunitandletcool.


3.4.2ReplacingGasOrifice
Locatethetwoorifices,oneisatthebaseofthepilotburnerandtheotherisattheendofthemain
burner(seepicturesbelow).Eachorificeismeantforaspecifictypeoffuel;NaturalGasorLiquid
Propane.
  


   


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

BURNERORIFICEPILOTORIFICE
BURNERORIFICE
NATURALGAS
BURNERORIFICE
PROPANEGAS
PILOTORIFICE

1. Turnofftheelectricandgassupplytothefirefeature.
2. Removeanyfiremediathatisontopoftheburnerplate.
3. Unscrewthe2screwsholdingthepilotassemblyinplace.
4. Carefullypickuptheburnerplateandturnupsidedown.
5. Unplugthe4‐pinconnectorfromthecontrolboxtothepilotassembly.
6. Disconnecttheflexiblepilotgashosefromthecontrolbox.
7. Fromthetopoftheburnerplate,gentlypullupthepilotassemblyandremovefromtheplate.
3.4.3ReplacingthePilotOrifice
 

3.4.4PilotHeadAssembly
1. Disconnecttheflexiblegashosefromthepilot.Becarefulnottoputpressureontheceramic
flamesensor;damagingtheflamesensorwillrendertheflamesensorinoperable.
2. Removetheflarefittingfromthepilotassembly.
3. Removethepilotorificefromthepilotassemblyandreplacewiththenewone.
4. Hand‐tightentheorificeuntilseated.Usewrenchtosecurebutdonotover‐tighten.
5. Hand‐tightentheflarefittinguntilsnug.
6. Takeflexiblepilothoseandtightenontotheflarefitting.Oncesnug,usewrenchtotighten
thehosefitting.


PILOTHOOD
PILOTSENSOR
GROUNDWIRE
PILOTORIFICE
PILOTGASHOSE
FLAREFITTING
PILOTPLATE

3.4.5ReplacingtheBurnerOrifice
 
1. Turnofftheelectricandgassupplytothefirefeature.
2. Removeanyfiremediathatisontopoftheburnerplate.
3. Unscrewthe2screwsholdingthepilotassemblyinplace.
4. Carefullypickuptheburnerplateandturnitupsidedown.
5. Makesurepilotassemblyhasbeendisconnectedandremoved.
6. Usingawrench,unscrewtheburnerorificefromthepipe,keepahandunderthecontrolbox
sothatitdoesn’tfallwhentheorificedisengages.
7. Placetheremovedassemblyonaflatsurfaceandholdfirmly.
8. Usingawrench,removeburnerorificefromthecontrolboxoutletpipe.Becarefulofthe
heatshieldasitwillcomeoffoncetheorificeisremoved.

ORIFICE
JAMNUT
HEATSHIELD
OUTLETPIPE
PILOTHOSE

9. Removethejamnutfromtheorifice.






7.Placenutontotheneworificeandthreadituntilitwillnolongerturn.
8.Placepipethreadsealerontotheneworificethreadscovering,besuretocoverthelastthree
threadswell.
9.Placetheheatshieldoverthecontrolboxoutletpipeandbeginthreadingtheorificeinto
place.Tightenwithawrenchuntilsecure.







10.Oncetheorificeistightened,therewillbeseveralthreadsleftbetweenthejamnutandthe
heatshield.Withthewrench,tightenthejamnutuntiltheheatshieldisfirmlysecuredinto
place.






12.Placepipethreadsealerontotheburnerpipe.



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13.Placethecontrolboxoutletontotheburnerpipeandturnclockwiseuntiltight.

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14.Alignthecontrolboxtowherethepilotholeisaccessible.
 
PILOTHOLE

3.4.6FinalBurnerandPilotAssembly
1.Turntheburnerplaterightsideup.Insertthepilotconnectorandhosethroughthepilothole
ontheplate.Makesuretheslottedsideofthepilothoodisfacingtheburner.
  
2.Alignthepilotplatemountingholesandsecurethetwomountingscrewsthroughthepilot
platetotheburnerplate.
 
3.Turntheburnerplateupsidedown.Takethe4‐pinconnectorfromthepilotandconnectitto
thematching4pinconnectorfromthecontrolbox.Pushfirmlytomakesureitclicksinto
place.

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MOUNTINGSCREWS

4.Taketheflexiblestainlesssteelpilothoseandconnectittothecontrolboxfitting.Securewith
wrenchbutbecarefulnottoover‐tightenasitmaydamagethebrassthread.
  
5.Attachthegassupplyflexhosetothecontrolboxgasinletfittingandsecurewithwrench.

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15. Placetheburnerandplatebackintopositiononthefirefeature.
16. Turnonthegasandtestforoperation.Itmaytakeafewtriestopurgealltheairfromthegas
line.
17. Oncetheburnerlights,turnofftheunitandletcool.
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Section4Operation
4.1Media
Carefullyspreadthefiremediaevenlyontotheburnerplate,donotoverfill.Youmaycovertheburner
untilitisnotvisiblebutdonotcoverthepilothood,seeimagebelow.
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4.2Operation
Turnonthepowerswitchtotheunit.After3seconds,theigniterwillbegintoglowred.Thepilotburner
willthenigniteandstaylitfor6to8secondsuntilthemainburnerproducesflames.Oncetheburneris
lit,theignitorwillturnoffandtheflamesensorwillkeeptheflamesgoing.
Note:Windgustsmaydisplacetheflameawayfromtheflamesensorcausinga7secondsystemtoshut
downandre‐startthefiringsequence.Thesystemwilltry3timestolight.Ifitstillfailstoignite,itwill
lockout(turnoffcompletely)andwillneedtoberesetbyturningthepoweroffandthenonagain.
Donotoperateinrainyconditionsastheflamewillnotoperateoptimally.
Alwaysturnoffyoursystemwhenfirefeatureisnotinuseandneverleavetheunattended.
Itisrecommendedtocoveryourfirefeatureifitwillbeoutofuseforalongperiodoftime.
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