Pullman InfiniTamp User manual

PULLMAN
ESPRESSO
ACCESSORIES
V 1.0, 2019
Pullman Espresso Accessories
www.pullman.coffee
InfiniTampTM

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PLEASE READ! IMPORTANT!
SAFETY INFORMATION AND PRECAUTIONS
This machine has been designed and manufactured considering all reasonable user
safety precautions are adhered to, however, unforeseen circumstances can arise
which are beyond our control.
Pullman Espresso Accessories takes no responsibility for improper use or failure to
follow proper instructions and recommends the following protocols are adhered to
and practiced at all times:
All users should read this manual and familiarise themselves with correct
operating procedures and associated warnings before attempting to use
the InfiniTampTM.
The InfiniTampTM should be checked for damage that may have occurred
during shipping. Please contact Pullman Espresso or place of purchase
immediately if anomalies are detected.
Ensure correct care and use of the electrical power cord. Do not submerge
the cord or equipment in water or liquid and seek professional repair work if
any damage or breakage of the cord is discovered. Ensure the power cord is
removed from the electrical outlet prior to any maintenance.
Children should be supervised to ensure that they do not play with the
appliance.
This appliance is not intended for use (including children) with reduced
physical or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
This appliance can be used by children from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge, if they have been given supervision or instruction
concerning use of the InfiniTampTM in a safe way and understand the
hazards involved.
Do not insert any object other than a portafilter head into the housing
where the tamping mechanism occurs.
Do not insert any objects into vents or openings.
Do not use in the vicinity of heat sources.
Always place the machine on a stable, flat, dry and even surface.

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Always use correct posture when lifting or moving the InfiniTampTM.
The electrical supply power socket used must be compliant and compatible
with the instrument and plug supplied.
Modifications or alterations to the device will void the warranty and
Pullman Espresso accepts no responsibility for damage to the machine
during such activity.
APPLICATIONS AND PERSONNEL
This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses;
- by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments.
It is assumed that the operator will:
Use the machine solely for its intended purpose as an automatic tamper.
Keep this manual intact and accessible for the life of the instrument,
including any transfer to new owners.
Regard this manual as an essential training tool for all users of the
InfiniTampTM.
Use the machine in a safety-conscious manner.
Report any faults immediately to the place of purchase.
TECHNICAL INFORMATION AND SCHEMATICS
MODEL 1.0
VOLTAGE INPUT (V)
200-240
FREQUENCY (HZ)
50/60
POWER (W)
150WMAX
WEIGHT (KG)
9
DIMENSIONS (LXWXH-MM)
350 x 180 x 215
TAMPER DIAMETER (MM)
58.40
TEMPERATURE (0 C)
5-35
BATTERY MODEL
CR 1220

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WELCOME TO THE NEW AGE OF AUTOMATED, HIGH VOLUME
TAMPING
Here at Pullman Espresso Accessories, we firmly believe in the art of
being a Barista:
∞Through the personal delivery of great espresso from coffee bean
to cup.
∞Through the grind, distribution, tamping and yield of that liquid
gold we love.
∞Through the skill of latte art.
∞Through the relationship of Barista to customer.
However, as more and more people get addicted to the espresso high,
we recognise that work flow, service times and the wellbeing of the
Barista needs to improve and we built the InfiniTampTM to serve this
community.
Manufactured in Australia from steel and aluminum for high volume, tight
work spaces, we’ve given you a low, flat-top auto tamper which doesn’t
impinge on your important bench space.
By placing essentials on top you can have convenient and easy access
to your…
∞Grinder
∞Docket machine.
∞EFTPOS facilities
∞Scales
∞Dosing tools
∞Distribution tools.

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Every day at Pullman, we dream, design and do our best to make your
daily experience of being a Barista as enjoyable as possible with the
hope that you never lose the love of delivering that perfect cup to your
customers.
May this continue with the InfiniTampTM. The opportunities are endless.
Happy tamping!
The team @ Pullman

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TABLE OF CONTENTS
CHAPTER 1 USING THE INFINITAMPTM
1.1 INSTALLATION 6
1.2 SETTING THE TIME AND DATE 7
1.3 ADJUSTING THE INFINITAMPTM AND FIRST USE 8-9
1.4 CLEANING AND MAINTENANCE 10
CHAPTER 2 TROUBLESHOOTING
2.1 FREQUENTLY ASKED QUESTIONS 11
2.2 SERVICE AND WARRANTY 12-13

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CHAPTER 1–USING THE PULLMAN INFINITAMPTM
1.1 INSTALLATION
Please ensure the following items are in the packaging box:
Pullman InfiniTampTM Automatic Coffee Tamper
Power cable
Brush
Allen key x 1
Product manual
DEVICE SET UP
Ensure all advice in Precautions and Safety have been read and
understood.
Unpack the InfiniTampTM and plug in to a
suitable power supply.
Switch on using the switch at the left rear of the external casing.
Ensure all elements of the display are visible as per diagram.

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1.2 SETTING THE TIME AND DATE
Touch the date on the touch
screen and the change function
will show up.
Correct the date using the + or –
button, then press OK to save.
Repeat for the time setting.
Day of the week will automatically set according to date.

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1.3 ADJUSTING THE INFINITAMPTM AND FIRST USE
Setting the level of the portafilter forks
Turn the InfiniTampTM switch to OFF
Slide your portafilter into the forks.
If your portafilter does not fit, use the
supplied Allen key to loosen the 2 screws at
the rear of the forks until the level
decreases and portafilter can be inserted.
At eye level, gauge distance to top of piston housing.
Remove portafilter and adjust height of forks using the Allen key
ensuring a horizontal finish and tight screws.
There should be no more than
1mm gap between the piston
housing and top of portafilter.
Once level is determined,
InfiniTampTM power switch may
be turned to ON.
WHILE MACHINE IS IN THE PROCESS OF TAMPING, DO NOT DISTURB OR
IMPINGE THE PISTON ACTION AT ALL.
1 mm

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Grind, distribute and tamp
Dose into the basket as per your recipe.
It is highly recommended to distribute or collapse the coffee into the
filter basket before guiding the portafilter into the forks. (Cleaning
will be required more often if grounds are not collapsed before
tamping)
Slide portafilter into housing until it stops. InfiniTampTM sensor will
detect and commence the tamp.
Remove portafilter and insert into espresso machine as per normal
operation.
Repeat.
Press RESET on the touch screen to return daily counter to zero for
next day operations.

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1.4 CLEANING AND MAINTENANCE
We recommend cleaning the base every 50 tamps, with the supplied
brush unless grind residue is noticed prior to this number.
Ensure portafilter is removed from the housing.
Brush all coffee grinds and dust off the
orange sensor at the rear of the housing.
Press the “CLEAN” button on the touch
screen. Piston will lower.
Brush the base and sides to remove all grind debris.
We do not recommend touching the base directly with your fingers
or hands to avoid oil transfer onto the piston.
Press “CLEAN” again to resume normal tamping programming.
Repeat as often as required.

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CHAPTER 2–TROUBLESHOOTING
2.1 FREQUENTLY ASKED QUESTIONS
How much pressure does the InfiniTampTM deliver? 35 kg for the current
model.
What if my portafilter does not fit in the housing? Adjust the holding
forks using the Allen key supplied.
I’ve accidently pressed the clean button and now the tamper is down.
What do I do? Press clean button again to reset the base to operating
position.
I’ve lost my Allen key. How can I adjust the height? You need to find or
replace the Allen key
What can I put on top of the InfiniTampTM? How much load can it hold?
You can place your grinder, docket machine, barista tools and almost
anything on top to a maximum load of 100kgs.
How long will my InfiniTampTM last for? All moving parts are made from
steel. There are no consumables that need replacing.
Do I need to turn it off at night? No
Will all the counters reset in the event of a power failure? The counter
and timing functions operate via battery so they will not reset for the life of
the battery.
The piston does not move when I insert the portafilter. What do I do?
Ensure the orange sensor is clean and free from debris. Reset the machine
by turning the POWER switch off and on again.
The InfiniTampTM is not tamping consistently. What do I do? Check to see
that the piston is fully retracting into the housing after each tamp. Clean
the piston thoroughly. Reset the machine by turning the POWER switch off
and on again.
PLEASE CONTACT EQUIPMENT SUPPLIER IF THE ISSUE REMAINS
UNRESOLVED.

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2.2 SERVICE AND WARRANTY
SERVICE
If your InfiniTampTM ceases to function during normal use, please contact
your local sales representative service department to arrange a repair or
replacement unit.
WARRANTY CONDITIONS
The InfiniTampTM comes with a 1 year OR 200,000 tamp warranty from
the date of purchase, whichever comes first.
The warranty falls in addition to all other rights which the consumer may
have under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
In any case when the item is returned under warranty, the manufacturer
or service provider reserve the right to charge a $49 inspection fee if the
automatic tamper does not test to be faulty or if the fault(s) are deemed
to be outside the scope of the manufacturer's warranty (including, but
not only: incorrect use, use outside the manufacturer's guidelines,
accident, authorised repairs, use and upgrades contrary to
manufacturer's instructions.

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The warranty is immediately void if:
a) the product is altered, disassembled or non-approved parts are used
for any purpose.
b) improper or inadequate maintenance is performed on the product.
c) item is used for an unintended purpose outside the scope of the
manufacturer’s guidelines.
All transportation costs during and after the warranty period has expired
are to be incurred by the customer.
After repair or replacement, a 3 month warranty will apply to the new
parts.
The manufacturer accepts no responsibility for secondary damages.
E: [email protected]
W: www.pullman.coffee