Pyro Industries Quest Plus User manual

OUEST A PLUS
SE READ 1
ILURE TO
TH. CONT,
- . . . . . . .
Owners Manual
Operating Instructions
- SAVE THESE INSTRUCTIONS -
-HIS ENTIF
FOLLOW
ACT YOU1
... - - . .. . .
THIS STOVE MUST BE PROPERLY INSTALLED AND OPERATED INORDER TO PREVENT THE POSSIBILITY OF A HOUSE
FIRE. PLEA
:E OWNER'S MANUAL BEFORE INSTALLING AND USING YOlJR WHITFIELD PELLET
TOVE. FA THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURYOR
iVEN DEA-
7 LOCAL BUILDINGOR FIRE 0FFICIAI.S TO OBTAIN A PERMIT AND INFORMATION
I
UN ANY IN5IALLATIONRESTRICTIONS AND INSPECTIONREQUIREMENTS INYOUR AREA.

Congratulations on the purchase of your
Whitfield Quest Plus Pellet Stove!
When you purchased your Whitfield stove, you joined the ranks of thousands of
concerned individualswhose answer to their home heating system reflectstheir concern
for aesthetics, efficiency and our environment. We extend our continued support to help
you achieve the maximum benefit and enjoyment available from your pellet stove.
Please familiarize yourself with this Owner's Manual before installing your Whitfield
stove. This manual covers, in detail, the necessary steps required in assembling and
installing your Whitfield pellet stove in a safe manner.
We at Pyro Industries, Inc. the manufacturer of the Original Pellet Stove thank you for
selecting a Whitfield as the answer to your home heatingneeds.
Sincerely,
All of us at Pyro Industries, Inc.
SAVE THESE INSTRUCTIONS-

Table Of Contents
Safety Precautions
Safety Notice ................................................. 4
Installation Disclaimer .......................................... 5
.................................... Detailed Safety Precautions 4-5
Safety Testing ................................................... 5
......................... Whitfield Quest Plus Stove Safety Label
5
Pellets
General Information ............................................ 6
Clinkering ................................................... 6
Ash ........................................................ 6
FuelFeedRates ............................................... 6
Stove OperatingControls ......................................... 7
Stove Damper Setting ............................................ 8
OperatingInstructions
Manual Lighting Procedure ...................................... 9
Manual StartingSteps ......................................... 9
LightingWith Optional Fastfire Self-Igniter: ........................... 9
'"1
Turning Off Your Whitfield Stove .................................. 9
General OperatingConsiderations
Proper Burn Characteristics ...................................... 10
Pellet FeedIPelletSize
......................................... 10
LongBurnTirne .............................................. 10
Automatic Safety Features
...................................... 10
Poweroutage ............................................... 10
Overheating
................................................ 10
Safe Shut Down of Your Stove ................................... 10
Thermostat Installation ........................................... 11
Routine Cleaning
........................................................... 12
.......................................................... 12
Ash Slide Plates ................................................
............................................................ 12 -*ar,
Exha~stDucts................................................ 13

Table Of Contents (Cont'd)
. c Stove lnstallafion
Stove Installation Check List ...................................... 14
Pre-Installation Assembly
........................................ 15
Stove Installation Configurations
Floor Protection ............................................... 16
Clearances to Combustibles
...................................... 16
Stove Vent Pipe/lntake Insfallation
General Guidelines For Installing Exhaust System ...................... 17
Determining Equivalent Pipe Length ................................ 18
lnstalling Your Freestanding Pellet Stove
Standard Horizontal Exhaust Installation ............................. 19
Stove Dimensions (Freestand)
.................................... 20
Installation Configurations
Standard Horizontal Installation ................................... 21
Horizontal Vent Configurations
................................... 22
Interior Vertical Vent Through Ceiling
& Roof ......................... 22
Interior Vent Installation Into Existing Class A (metal) Chimney ............ 22
Exterior Vertical Vent Straight Out
& UpThrough Roof .................. 22
Vertical Vented Into
A Masonry Flue ................................ 22
Mobile Home Installation Configuration
............................. 23
Installing Your Insert Pellet Stove
Insert Stove Venting .......................................... 24
Insert Stove Dimensions (venting Requirements con't)
................... 25
Insert ExhaustConnection ....................................... 27
Venting IntoAn Existing Chimney
................................. 28
Routine Maintenance
DoorRopeCasket ............................................. 29
Exhaustvent ................................................. 29
Motor Lubrication
............................................. 29
Cleaning of Internal Exhaust Passages
............................... 29
Windowwash ............................................... 29
Appendices
Appendix A . Quest Plus Trouble-Shooting Guide ................... .30.32
Appendix
B . Optional Accessories ................................ 33
AppendixC-Shroud
.......................................... 34
Appendix
D . Warranty ......................................... 35
Appendix
E . Part Replacement List ............................. 36-38
The drawings inthis manual are
not drawn to architectural scale and should be used for referenceonly .
Actual dimensions as printedinthe text are accurate . Refer to this manual for detailed installation
dimensions, instructions, specificationsand other requirements
.

Safety Precautions
Safety Notice 7
THlS STOVE MUST BE PROPERLY INSTALLEDAND OPERATED INORDER TO PREVENT THE POSSIBILITY
OF A HOUSE FIRE. PLEASE READ THlS ENTIRE OWNER'S MANUAL BEFORE INSTALLINGAND USING
YOUR WHITFIELD PELLET STOVE. FAILURE TO FOLLOW THESE INSTRUCTIONSCOULD RESULT IN
PROPERTY DAMAGE, BODILY INIURYOR EVEN DEATH. CONTACTYOUR LOCAL BUILDING OR FIRE
OFFICIALSTO OBTAIN A PERMIT AND INFORMATION ONANY INSTALLATIONRESTRICTIONSAND
INSPECTION REQUIREMENTS INYOUR AREA.
Installation Disclaimer
THlS STOVES EXHAUSTSYSTEM WORKS WITH NEGATIVECOMBUSTION CHAMBER PRESSURE AND A
SLIGHTLY POSITIVE CHIMNEY PRESSURE. THEREFORE, IT IS IMPERATIVE THAT THE EXHAUSTSYSTEM
BE GAS TIGHT AND INSTALLED CORRECTLY. SINCE PYRO INDUSTRIES, INC., HAS NOCONTROLOVER
THE INSTALLATIONOF YOUR STOVE, PYRO INDUSTRIES GRANTS NOWARRANTY, IMPLIEDOR
STATED FOR THE INSTALLATIONOR MAINTENANCEOF YOUR STOVE, AND ASSUMES NO
RESPONSIBILITYFOR ANY CONSEQUENTIAL DAMAGE(S1.
Detailed Safety Precautions
Fuel - With its advanced UltraGrate technology, the Whitfield Quest Plus is designed and approved for the
burningof wood residue pellets with upto
3% ash content (i.e ... cardboard, nut hulls, cherry pits etc.). The
burning of agricultural residues (i.e
.... corn, alfalfa etc.) in pellet form is not permitted. Failure to comply
with this restriction will void all warranties and the safety listing of the stove. Consult with your dealer for
more information on approved pellet fuels and the proper burn grate for the fuels in your area.
Cleaning
- There may be some build-up of dust and smaller quantities of soot or creosote inthe exhaust
system over the burn season. This will vary due to the ash content ofthe fuel being burned. A precautionary
inspectionon a regular basis
is advisableto determinethe necessity of cleaning.
Continuous Operation-When operated correctly, the Whitfield Quest Plus cannot be over-fired.
1
Continuous operation at a maximum burn can, however, shorten the life of the electrical components
(blowers, motors, and electronic controls), and
is not recommended. Typical approved operation would
include running at setting numbers Two, Three or Four, with occasional running on number Five duringthe
coldest periods of the winter. The blower speed control should be turned to
X5 when operating the stove
on the number five heat setting.
LiquidFlammables
- Gasoline or other flammable liquids must NEVER be used to start or "freshen-up" the
fire. Keep all such liquids well away from the stove at all times.
Ashes -Any ashes removed from the Whitfield Quest Plus must be deposited in a metal container with a
tight-fitting lid. The closed container of ashes should be placed on a noncombustiblefloor or on the
ground, well away from all combustible materials, pendingfinal disposal. If the ashes are disposed of by
burial in soil or otherwise locally dispersed, they should be retained inthe closed container until all cinders
have been thoroughly cooled.
Power
- The appliance is provided with a detachable, grounded electrical cord. This cord should be
plugged into a standard, 115 volt,
60 Hzgrounded electrical outlet. The approximate power requirement
is 200 watts, or will peak to approximately 700 watts for 15 minutes when the self-igniter is operating. The
power supply cord must be routed to avoid contact with any ofthe hot or sharp exterior surface areas of
the stove. In addition, any Whitfield Quest Plus stove that
is installed in a mobile home must be:
Connectedto a source of outside air, Electrically groundedto the steel chassis and Boltedto the floor in
compliancewith and accordingto H.U.D. requirements unless otherwise specified by state or local authoritiez.
Soot Formation
- For all wood pellet fuel-burning heater products the combustion gases will contain small
particles of fly ash. The fly ash will collect inthe exhaust venting system and restrict the flow of the flue
gases, over time. Incomplete combustion, such as occurs during startup, shutdown, or incorrect operation
of the room heater will lead to some soot formation which will collect inthe exhaust venting cystem. The
7 '
exhaust venting system should be inspected at least once every year to determine if cleaning is necessary.

Detailed Safety Precautions (cont 'd)
"F-.
Auger - Pelletfuel is fed to the burn grate by a screw auger. This auger is driven by a high torque motor.
The auger is capable of doing serious harm to fingers. Keep pellets in the hopper at all times and keep fin-
gers away from auger. The auger can start and stop automatically at any time while the stove
is running.
Smoke Detector
- Dependingon your local codes, a smoke detector may be required inthe roomwhere
the stove
is installed. We recommend that smoke detectors be installed inall homes and maintained inan
operational condition at all times, no matter whether you are using a heating appliance or not.
Safety Testing
In accordance with the specifications and procedures listed in UL 1482 & ASTM El509 for solid fuel room
heater, the Whitfield Quest Plus pellet stove has been independently tested and listed by Warnock Hersey,
(an accredited testing laboratory) to UL,
ULC and CSA standards. UL 1482 states requirementsfor installa-
tions as a freestanding room heater, or hearth insert for masonry or metal (zero clearance)fireplaces. The
safety listing label
is located on the inside hopper surface of the Quest Freestandingstoves. Please read this
safety label carefully. Itcontains important information about installation and operation of your
Whitfield Pellet Stove.
This Owner's Manual
is provided to you to supplement, rather than replace or update, the information
contained onthe safety label. Note that your STOVE'S serial number
is located onthe safety label. Your
stoves serial number
is preceded by a "WH-". The serial number for insert stoves is also located on a label
under the hopper lid. This appliance
is designed specifically for use only with pelletized fuels. It is tested
and listed for residential installation according to current national and local buildingcodes as:
A Freestanding Room Heater
A hearth insert when installed into a masonry or factory builtfireplace.
A Mobile Home Heater
Note: Thisstove is not intended for use in commercial installations other than wherethe stove is being sold without prior approval
from
Pyro Industries, Inc.
Thestove will not operateusing natural draft, nor without a power source for the blower and fuel feeding systems. Theapplianceis
proviri with an exhaust connector for a 3 inch listed type "L" double wall pellet ventpipe withstainless steel inner liner.
Whitfield Quest Plus Pellet Stove Safety Label
WamOEL
LISTEC RWM HEATER FOR USE ~m AW~ APFRMO
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CONTACT MAY CAUSE SKIN
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SIRiCTlONS"NOINSlIIIUn0NWSFECiiNIBYOURARili OONOTCONECImIS
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UNIITOA:.:IXP~R~~ESWYIN~A~:I~~~~~:R~PI~E S~TI~CUBU~~DING~OE COMBUSTIBLEMAlERlALS COMBUSTIBLE MATERIAL AND FURNISHINGS
PIIOMAPJ~!FAS~ ~~iii.'s IYS:ltLIC;!'NSlillPECALI~O~ISREOUIREOiORPilSS1Vt ,,,,,,,,,,,mu,,, CONSIDERABLE DISTANCE AWAY. SEE
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Made In USA. by FYRO INDUSmlES. INC
INPUT RATINGRANGE: 8 TO 4.0 LBS.fiOUR
Buflin on WA
~nnte8c LISA.
ELECTRICAL RATING: 60 HZ, 115V. 5 A
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Whitfield pellet stoves and fireplace insem are safety tested and listed by Warnock Hersey Professional Services, Ltd.

Pellet Fuel
General Information
7
Using the UltraGrate burn system, the Whitfield Quest Plus has been designed to burn wood residuepel-
lets with upto 3% ash content. Agricultural pellets (i.e
... Corn, alfalfa etc.) are not permitted to be burned
inthe stove. Dirty fuel will adversely affect the performance ofthe stove.
Caution: The use ofunapproved, dirty, wet and/or high salt content fuel will void the warranty!
Wood pellets manufactured to the Pellet Fuels Institute (P.F.I.) Certification Standard are available intwo
grades, Standard and Premium. The primary difference betweenthe two
is the ash content of the pellets.
The P.F.I., specification for StandardGrade & Premium Grade residentialpellet fuel isas follows:
CHLORIDES (Salt): Less than 300 p.p.m..
BULK DENSITY: 40 ib. 1 cu. ft. minimum
MOISTURECONTENT:
8% maximum
ASH CONTENT:
< 3% maximum (StandardGrade) < 1% maximum (Premium Grade)
FINES: 0.5% maximum through a
118 screen
Clinkering
Silica (or sand) in the fuel, along with other impurities, can cause clinkering. A clinker is a hard mass of
silica formed inthe burning process. Clinkering
is a function ofthe fuel, (not the stove), but adversely
affectsthe performance of the stove by blocking off the air passages in the grate. Even P.F.I. approved pellet
fuel may tend to clinker. A clinker can be removed from the burn grate and placed in the ash pan with the
use of the grate scraper/ash pan tool furnished with your stove. See Routine Maintenance for more informa-
tion on cleaning.
Ash
The frequency of removal of the ash and maintenance performed on the stove is directly proportional to
the ash content of the fuel and the operation duration of your Whitfield Stove. Low ash fuel may allow
longer intervals between cleaning, however, a stove burning high ash fuel may need to be cleaned as often
as everyday.
PLEASE NOTE: Pyro Industries, Inc., has nocontrolover the manufacturingof pellet fuel and will not be
held responsiblefor poor stove performance or any damage caused by inferior pellet fuels.
Fuel Feed Rates
Different brands of pellets will feed at varying rates due to their size and density (length and diameter). This
may require a slight adjustment in the damper control or the pellet feed control to compensate. See
Operating Instructions on page
9.

Stove Operating Controls
, ?-
Start Switch - The push-bunonSTART switch activatesthe convection blower
?
and the combustion blower. If the exhaust does not reach operatingtemperature
i
within 30 minutes, the stove will automatically shut down. The blowerscan be
restarted by pushing the START switch again.
"3r-,., , ""
Auger On/OffSwitch -The AUGER ON/OFF switch activatesthe fuel feed
(auger)motor only. The START switch has to be activatedto give power to the
AUGER ON/OFF SWITCH. When the AUGER ON/OFF SWITCH switch
is turned
0
. .
off, the fuel feed will stop and the blowerswill continue to operate untilthe stove
has cooled down sufficiently (upto 45 minutes); then the stove blowerswill
automatically turn off.
Heat Output Switch - When on manual operation, the HEAT OUTPUT switch
providesthe ability to burn at five burn rates. Pressingthe heat output switch will
increase the settingby one position. (Aftersetting#5 itwill revert to
#I). The
HEAT OUTPUT switch alters the fuel feed rate and the combustion air supply
simultaneously. The control
is preset to provide the optimum ratio of fuel and air
m ,,:a?>, , ,:
"^ .:.
at each setting. .-
ThermostatOperation-While on thermostat operation, the stove operates under
1 <. .* ,.,
two senings. There is a "pilot" (low)sening and a "demand" (high) setting. If your
thermostat senses the room heatto be higher than your selected temperature, the
thermostat will set the stove to the "pilot" or low setting.This
is equivalent to
physically settingthe stove on HEAT OUTPUT setting
#l. If your room tempera-
ture is lower than the selected thermostat temperature, the thermostat will operate
,AI<:I.:u /
the stove at the HEAT OUTPUT switch sening you have manually selected. Use a
HEAT OUTPUT switch settingfrom
#2 through #5. The heat output light will
flash on and off during thermostatoperation.
9
;.rl
Auger "On" Light - The red light on the control panel indicates that there is
1
" r,3,-.
power to the auger motor. Under normal operation, this light will blink
b . n
on and off.
BlowerSpeedswitch -This button on the control panel controls the
"'x'R!Ii"!'$7RIFS Xi
speed of the convection fan. Turning up the fan will increasethe amount of heat Control Board
into the room. For the best efficiency use the maximum blower speed when high
heat output settingsare used. The control will limit the blower settings to
2 & 3 at heat output settings 4 & 5 respectively. Inother words, when heat output is set to 5, the blower willscroll
through speeds
3,4 and 5.
Combustion Fan Trim -The Combustion Fan Trim is locatedjust above the Heat Output Selector switch. Turning
the Trim Control counterclockwisewill decreasethe amount of combustion air enteringthe burn grate. Turningthe
control clockwise will increase the amount of combustion air enteringthe burn grate. The Trim Control
is factory set
at the (0) position.
Auger Trim Control-The Auger Trim Control is locatedjust above the Auger OnIOff switch. Turningthe Trim
Control counterclockwise will decrease the amount of fuel delivered to the burn grate. Turningthe control clock
wise will increasethe amount of fuel delivered to the burn grate. The trim control
is factoiy set at the (0) position.
Convection Fan Trim -The convection fan trim
is located on the backside of the control panel. This can be used
to eliminate fan noiseby trimming fan speed slightly above or below a noise band. Itcan also increase air circula-
tion velocity on
#5 setting if required.
NOTE:
It is recommendedthat the damper be used to fine tune your stove to your particular fuel & installation,
(see page 8). It is also recommendedthat you contact your Whitfield Dealer before adjustingthe combustion,
convection or auger trim controls.

Stove Damper Settings
FREESTAND STOVE DAMPER >\
The "push-pul1"damper rod is locatedon the lower right side of the Freestand model stove. The
I starting
proper damper setting, to use as a startingpoint, is 2". It is set by pullingthe damper out all the
way and measuringthe distance between the side panel and the inside surface of the set collar.
fj) If adjustment is required, loosenthe set screw on the set collar, with the allen wrench provid-
ed. The collar will now slide freely on the damper rod. After adjustments have been made,
tighten the collar set screw. The damper rod must now be pushed in until the set collar con-
tacts the side panel.This completesthe damper setting.
As stated the
2" setting is the recommended "sfartingpoint"for your stove. You may needto
(shown pulled-out)
change this setting dependingon the venting configuration, site elevation or the brandof pellets
being used.
Fine Tuning: This is the process that will provide the proper air-to-fuel ratio. If your flame is
redlorangewith evidenceof soot at the top of the flame, you need more air. Pull the damper out until
the flame becomes yellow and beginsto "dance". If the air blows pellets out of the grate or puts the
Operating
fire out on low settings, you havetoo much air. Push the damper farther in. When adjustingthe
Position
damper, short 114" changes should be used. Run the stove appx. 30 minutes beforeadditional
damper adjustmentsare made. When your particular damper settinghas been established, the
set collar should be loosened and positioned againstthe surface of the side panel. The collar
set screw must be tightened at this time. This
is a safety feature to protect against accidental
damper closure. Ifthe damper is accidentally pushedintoofar, pellets can pile-up inthe
grate. Inextreme cases pellets can accumulate back up inthe feed tube. Pelletscan smolder
(Damper Pushed In)
and produce smoke inthe house. Once the damper is set for your particular fuel and installa-
tion, itwill not need to be readjustedunless a different type of pellet fuel
is used. If the flame
begins to look lazy, with a redlorange colored flame, do not immediately adjust your damper.
First check for ash build up either inthe grate, below the grate or inthe vent system. These conditions
8 can restrictthe combustion air flow and upset the air-to-fuel ratio. Remember to always shut your stove down and allow it to ?
cool completely prior to cleaning. NOTE: Ifthe proper flame cannot be achieved with the dampercontrol, adjustmentof the
trim controls maybenecessary. (see page
7)
INSERT STOVE DAMPER
The damper plate, for the Insertmodel Quest "Plus", is packed with the product's accessow com-
oonents. The damoer olate needs to be installed before insertingthe stove in the fireolace.
-
NO tools are required:or this installation. Simply slide the damper into the slot betweenthe blow-
er and the rear of the firebox. This
is located on the right side ofthe
stove near the exhaust tee, (see photoA). The plastic knob will be
attachedto the damper plate alongwith two nylonflat washers.
I Removethe plastic knob and on of the nylon flat washers. The
=
threaded stud, on the damper plate, can now pass through the slot ,
i -,-
-
-
-
1 inthe right side shroud panel. The washer and knob can now be
-
-
#.
-
-
>.
-
-
i attached.The damper assembly should be locked in position by
-
L
1 tightening the black knob. To adjust the damper the knob must be
- I
unscrewed slightly.With the knob slightly loosethe damper will
1 ?.4j
slide freely inand out. A total damper travel distance of 3" is pro-
! I*
, .;, 7 vided. The recommended starting point for the damper is 1" open,
! .. L. "Z ~~
.
(see photo 8) Your stove may require adifferent damper setting
PHOTO A
1 ', '
i
dependingon the venting, site elevation and type offuel beingused. (damper pmition behind firebox)
!
-,
, When the desired damper setting is found the black knob should be
. ..
\~%.S5 iu
threaded tight. This will securethe damper inthe proper location.
,I B
,
. - --~
PHOTO E i STOVE BREAK-IN
(recwnmendedStarting position) lmporfantNofe:All stoves needto go through a break-in period. During this period, (appx. 4-8
bags of pellets), the auger motor and the auger feed screw needto break in to reach the specified
fuel feed rate. Expectthe fuel feeds and the flame appearance to be low during this time. The damper will needto be readjusted
after the break-in period. It
is recommendedthat the stove be monitored during this period. Due to the fact that the pellet feed
increases throughthe break-in period, the fuel-to-air ratio could become imbalancedand pellets could pile up inthe grate.
a
Simply pullthe damper outfor more combustion air.

Operating instructions
p
Manual Lighting Procedure:
If Priming Is Required
1. Fill the hopper with recommended pellet fuel and plug the stove into the wall outlet.
2. Press the Start switch on the control panel. This will activate both blowers. Press the Auger ON/Off
switch onthe control panel. This will activate the auger motor. Next, press the heatoutput switch to position
#5 (maximum feed rate).
3. Look through the combustion chamber door and when you see the first pellets dropping intothe grate the
auger
is then fully primed. It will take 10 to 15 minutes to prime the auger.
4. Once the auger is primed, unplugthe stove to turn off the blowers and auger for a minimum of 30 seconds.
You need only dothis when priming the auger. Once the stove
is shut down, plug it intothe wall outlet again.
Manual Starting Steps
1. Place a recommended fire starter (seeyour dealer for appropriate fire starter) in the burn grate and put a
handful of pellets ontop of the starter.
DO NOT USE FLAMMABLE LIQUIDSTO START YOUR STOVE.
2. Light the fire starter inthe grate with a match and close the door.
3. After approximately 10seconds, press the START SWITCH. You will notice that the fire will become active
and there will be air coming from the heat exchanger tubes.
4. After the pellets inthe grate are burning sufficiently (red hot coals), press the Auger ON/OFF switch: this will
activatethe auger motor, and pellets will begin to feed intothe burn grate. Your blower motorswill continue to
operate.
5. After the pellets are burning well, press the HEAT OUTPUT selector to the desired setting. Combustion
air and the pelletfuel feed rate will adjust automatically as the
HEAT OUTPUT selector is pressed. The flame
should be bright yeflow in color and there should be no evidence of soot formation at the top of the flame.
Press the Blower Speed switch to increase or decrease the desired amount of convection air from your stove.
,,..
If operating your stove with a wall thermostat, adjust the heat output selector switch to the desired demand
mode
(#2 through #5 on the heat output selector switch).
LightingStove With Optional FastfiremSelf-Igniter:
1. Fill the hopper with recommended pellet fuel and plug stove intowall outlet.
2. Push the Start button onthe control board to activate the igniter.
3. Press the Auger ON/OFF Switch to the "ON" position.
4. Pellets will start feeding into the grate and should begin to ignite within three to seven minutes. The self-
igniter will automatically shut-off after 15 minutes.
5. If the auger system is not primedwith pellets, as ina first time starr-up orwhen the stove has completely run
out of fuel,
it may take a few extra minutes to start. In these circumstances ifthe stove does not start after the
15 minute ignition cycle, unplugstove, plug back in and press start button.
6. Air is drawn from the convection air system and is blown across the igniter element to produce a flow of
super heated air. This stream of air
is directed through a hole in the back of the burn grate.
Tip: set the blowerspew' (convection air) selector to a higher setting for better start-up.
7. After the pellets are burning well, press the HEAT OUTPUT selectorto the desired setting. Combustion air
and the pellet fuel feed rate will adjust automatically as the
HEAT OUTPUT selector switch is pressed. The
flame should bebright yellow incolor and there should be no evidence of soot formation at the top of the
flame. Press the Blower Speed switch to increase or decrease the desired amount of convection air from your
stove. If operating your stove with a wall thermostat, adjust the heatoutput selector switch to the desired
demand mode
(#2 through #5 on the heat output selector switch).
Turning Off Your Whitfield Pellet Stove:
Press the Auger On/W Switch to turn the fuel feed off. Pelletswill stop feeding and the red lightwill stop
blinking. Both blowers will continue to operate. The blowers will automatically turn off after 30to 45 minutes.
The lowtemperature switch will also shut the stove down safely if it runs out of fuel.
/F

General Operating Considerations
Proper Burn Characteristics:
The flame inyour stove should be bright yellow under normal operation. Ifthe flame becomes lazy with a
reddishlorangecolor, the damper position may need to be changedto provide more combustion air.
Excessive amounts offlyash built-up in the grate, clinkers inthe grate, or leakageof air (if the grate
is not
properly seated) will starve the firefor air. (See ROUTINE MAINTENANCE for information on cleaning the
stove). Ifthe problem persists, review the troubleshooting section at the end of this manual.
Pellet Feedpellet Size:
The pelletfeed system is designedto handle a wide range of pellet sizes upto a maximum of 511 6" diameter.
Different pellets may feed at considerably different rates.You may notice a difference inthe burn if you
change pellet fuel sizes. The longer the pellet, the slower
it will feed and vice versa. If the stove will not
stay burning at the minimumfuel feed setting, those particular pellets may not be feeding fast enough. If
this happens, reduce the amount of combustion air by adjusting the collar on the damper rod. The factory
setting
is 2".
Long Burn Time:
The stove may be safely operated on a continuous basis, but it is recommended that it be turned down
overnight or when the room
is vacated for long periods of time. A 40 lb. bag of pellets should last
approximately
12 hourson high and over 24 hours on low, depending onthe type and size of pellets you
are burning. Burn times will vary plus or minus 2 hours depending on the type of pellets burned.
NOTE: Itis normalfor some ash to buildupon the inner glass surfaceat the lower burnsettings.
AUTOMATIC SAFETY FEATURES
Power Outage:
1
During a power outage, the stove will shut down safely. It will not automatically restartwhen the power is
restored unlessthe exhausttemperature is still hotenough. The solid state control has an internal memory
that will retain heat output and blower speed settingsthrough voltage interruptions. A small amount of
smoke may leak from the top of the window glass, the hopper and from the combustion air intake, ifthe
stove
is vented horizontally. This will not persist for more than 3 to 5 minutesand will not be safety hazard.
Itmay set off your smoke alarm. To re-light the stove, follow the normal procedure for startingyour stove.
Note: If the area in which you live isprone to frequentpower outage, it is recommendedthat a minimum
of
8 it (2.5 m) ofvertical vent pipebeincludedina freestandinginstallation to induce a natural draft in
the event ofa power failure.
Overheating:
A high temperature switch will automatically shut downthe stove if itoverheats. The stove will need to be
manually re-lit. Allow up to 45 minutes cooling time before re-lighting. Keep enough convection air going
through stove to keep
it cooling properly, this will ensure long life of stove. If the overheating continues,
contact your dealer for more information.
Safe Shut Down of Your Stove:
Push the Auger ON/OFF Switch to the "OFF" position. This will turn the auger motor off and pellets will
stop feeding. Both blowerswill continue to operate for a period oftime (up to
45 minutes) until the exhaust
temperaturecools sufficiently. The blowers will automatically turn off at that point.

Thermostat Installation
.*
NOTE:ALWAYS DISCONNECT POWER BEFORE PERFORMING THE
THERMOSTAT INSTALLATION.
To Install A Wall
1. Check the type ofthermostatyou are about to install, Solid State Electrical thermostats are NOT
approved for use with the Quest Series pellet stoves. Consult your authorized Whitfield Dealer for more
details.
2. Unplug your stove from the wall outlet
3. Locatethe thermostat connection block on the back of the freestand stove, and on the left side of an
insert stove.
4. Removethe jumper wire from the "jacks" on the connection block.
5. Insertthe two wires from your thermostat intothe jacks (one per jack).
6. Plug inthe stove and you are ready to operate with your thermostat!
NOTE: Ifthe jumper wire is missing, and you do not have a thermostat installed, your stove will operate
on Heat Output position
# 1 all the time and at all settings.

Routine Cleaning
NOTE: STOVE WILL NEED TO BE SHUT OFF ANDCOOLED ENOUGH
TOHANDLE BEFORE ROUTINECLEANING IS PERFORMED.
ALWAYS DISCONNECT POWER BEFORE DOINGANY ROUTlNECLEANING.
The followingareas needtobeinspected
during RoutineCleaning:
Burn Grate Ash Slide Plates (Free Standing Model Only) Ash Pan
ib Heat Exchanger Tubes
Burn
Crate:The burn grate should be inspected periodi-
cally to assure that the air holes have not become clogged
with ash or clinkers. The burn grate can easily be cleaned
with the grate scraperlash pan tool, or it can be removed
for cleaning.
It is very important to monitor the ash build
I up ~~nderthe burn grate, as excessive amountsof ash will
I block combustion air from entering the grate, causing
i pellets to pile-up inthe grate.
I
i FreestandAsh Pan: The
1.
i ash pan will haveto be
L'*n".-"-r4P POS^.." I.C-J-( P
, .. . d'
emptied depending on
amount offuel con-
, -- .
I
!
sumed. The ash pan is I !
located inthe pedestal. It
can he removed by turn-
ingthe T-Bar latch fully
1
I
counterclockwise. Then ! 1
/ pull ash pan away from
-
:tide p' *rc r..--~i--d' Oinlar
, stove. Ash Slide Plates: , i
i Ash that accumulates around the grate can be "dro~ped"
Intothe ash pan without opening the firebox door. Simply
1 iU1 open the ash release slide plates as shown in photo
. .v
ahove usingthe grate scraper tool provided. Removethe
- I ash pan as shown to the left.
Note: Makesure to fully closethe plates when finished. Failure
to closethe ash release slide dates com~letelv
may cause thefuel to burn poorly (due to
i reduced air flow throueh the arate), which mav
I
-.
I
] then cause pellets to "pile up" inthe grate.
!
~ -
~- ..
'Fr?y~+"?+1.J.<~: i'; ::
InsertAsh Pan: The Insert Model stove has :
a scoop type ash pan. Re sure to protect
floor sutfaces from spilled ash. Removeash pan carefully and place
ash into a non-combustiblecontainer. All ash removal should be
done while stove is cold. When cleaning
is complete replacethe ash
pan
& close the door. NOTE: that
the door gasket will contact the
face ofthe ash pan and keep the
pan securely inplace.
F-.- ,... z , :-~ ..?..
f.,",q,"r,~r~ :m--?
..
HeatExchanger Tuhes:A rod located above the romhustion chamher door
is used for cleaningthe t~~hes.By pullingthis rod in and out a few times.
you will clean the fly ash off the heat exchanger tubes. If your stove was
recently turned off, the rod may still be hot.
.4'
Handy Hint: You may want to ta,r.?!? a damp cloth around the rod when you cleaii the tuber.
This will ,prevent fly ash from being clrawn into your house from the pull in,^ action oi thr rod.

Routine Cleaning & Maintenance (cont.)
)"
EXHAUST DUCTS
Inspectthe exhaustducts periodically and clean /
when necessary. Fly ash will accumulate at all
I
bends in the exhaust system. Based on this I
inspection, derermine how often, and to what !
extent, the exhaust system will need to be '
I
cleaned. Note: Large amounts of fly ash build-
up will restrict combustionair flow and reduce
the stove's efficiency.
1
On insert models, To access the clean out cup,
'
open the right-hand shroud panel (when the
stove
is cold), and remove the tee clean-out
cup (shown
in Figure 11) to inspect the ash
build-up inthe exhaust system. Twist the clean-
?
; i
out cup to the left to release it. , .
i . .. -.
(Figure 11)
Clean-Out Cup Connected toTee

Stove Installation
Stove /nsfallafion Checklist
Check off each item as you go through your installation.As part of the installation process:
It
is strongly recommended that you havean Authorized Whitfield Dealer install your stove. If you install
the stove yourself, you should review your installation plan with the Authorized Whitfield Dealer.
a Read the ENTIRE Stove Installation section first.
a Read the Insert or Freestand section (whicheverapplies)
0 Determinethe appropriate measurementsand locationsfor your installation,
0 Follow the general installation directions under Stove lnstallation & the Installationsection
appropriate to your stove.
0 Be sure to pre-fit all items before you install, fasten, or set upthe stove permanently.
Prior to lighting your stove:
0 Reviewthe Safety Precautions section
Reviewthe PelletsSection.
a Reviewthe Operating Instructions.
0 Followthe Operating Instructions.
Affer you have begun operation of your stove:
0 Reviewthe Routine Cleaning 1 Maintenance information.
0 Enjoythe warmth from your new Whitfield Quest Plus Pellet Stove!

Pre-lnstallation Assembly
#-
1. After removing the packagingfrom the stove, lift the hopper lid, and remove all pre-packaged itemsthat
were shipped inthe hopper. Also open the stove door and remove all pre-packaged items.
2. Using a 711 6" socket or open end wrench, removethe two bolts from the bottom that secure the stove to
the wooden pallet.
3. If your stove is a freestanding model, removethe pedestalfrom its box and place it besidethe stove. With
a helper,
lift the stove onto its pedestal base. Put the three 114" bolts through the holes inthe mountingflange
of the pedestaland intothe three threaded inserts inthe stove bottom. Two of these are where the stove was
originally secured to the pallet. Tighten all three fasteners with a properly sized wrench or socket
(318").
3. If your stove is an insert model, refer to appendix C for shroud information
Remove The Two Bolts From
Under The Pallet Attach Stove To Pedestal
ByInserting
Six Bolts

Stove lnstallation Assembly
Your Whitfield Quest Plus May Be Installed As:
A freestanding unit with a pedestal placed on a noncombustiblefloor pad.
A mobile home heater placed on a non-combustiblefloor pad, with a source of outside air, bolted
down and electrically grounded to the chassis ofthe home.
Floor Protection
Your Whitfield pellet stove must be
installed on a non-combustible protec-
tive floor pad of minimum 318" thick-
ness material or a masonry hearth. The
hearth or floor pad must extend a min-
imum of
6" infront of and from each
side ofthe stove or to the nearest per-
mitted combustible material if less
than
6".
Floor/Hearth Pad
Clearances to
Combustibles
The following minimum clear-
ances to combustible materials
must be maintained. Keep all
combustibles at least 18" (hori-
zontally) away from the glass
windows.
(ALCOVE CLEARANCES)
Maximum Alcove depth: 24".
MinimumAlcove height: 47-112"
MinimumAlcove Width: 37"
-
- -. ---
Combustible Wall
=
I"
2
n n
2
g
3 1" I
4-
5 ~
Li
,
I
4 I
I
1
I
I

Stove Vent Pipe/lntake Installation
IT IS RECOMMENDED THAT ONLY AN AUTHORIZED DEALER INSTALL
YOUR PELLET STOVE. THE FOLLOWING INSTALLATION GUIDELINES
MUST BE FOLLOWED TO ENSURE CONFORMITYWITH BOTH THE SAFETY
LISTING OFTHE STOVE AND LOCAL BUILDING CODES.
General guidelines for installing the exhaust system:
A 3 or 4 inch listed type "L" pellet vent exhaust system must be used for freestanding installations and
attached (and sealed)to the pipe connector provided on the back ofthe stove. Use a 3-to-4 inch adapter or
a 3-to-4 inchTee in order to run
4 inch pipe.
The vent termination must be located noless than
48" (1.2114 from any opening through which flue gases
could re-enterthe building, (i.e. windows and doors) not less than
24" (.6m) from an adjacent building,
and not less than
7' (2.2m) above grade when located near public walkways. The final termination of the
exhaust system must be configured so that flue gases do notjeopardize the safety of people passingby,
overheat combustible portions of nearby structures or enter the building. Keep brush, plants and shrubs at
least 36" (.9m) away from vent termination. Since sparks may escape from the exhaust pipe of any stove,
always use caution when positioningthevent pipe. (Refer to pipe manufacturer's instructions when
installing and terminating the exhaust.)
Ninety-degree elbows accumulate fly ash and soot which reduces the exhaust flow and performance ofthe
stove. Horizontal runsof pipe will collect fly ash as well. It
is recornmendedthat a single or double clean-
out 'tee' be installed at every 90 degree turn so that fly ash can accumulate at the bottom of the 'tee'. If a
90 degree turn connects a vertical run of pipeto a horizontal run (as you follow the exhaust away from the
stove), a tee
is not required. At any other 90 degree turn, installation of a clean-out tee is recommended to
permit periodic cleaning of both the horizontal and vertical runs of pipe.
Total length of horizontal vent must notexceed 25ft. (7.7m). See page 17
CAUTION: On all direct vent installations (short, horizontal runs); care should be taken when choosing
a location for terminating the vent.
(It is NOT recommended to directly vent the exhaust on theprevail-
ing wind side of the house).
"DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTINGSYSTEM OF THlS UNIT".
"DO NOT CONNECT THlS TOA CHIMNEY FLUE SERVINGANOTHERAPPLIANCE".
FIREPLACE INSERT:
A 3" single-wall, stainless steel flexible or rigid exhaust pipe may be usedfor insert installationsand must
beattachedto the stainless steel exhausttee provided with each insert model stove.
When venting intoan existing chimney (masonryor factory built) thechimney must be cleaned, with all
creosote, dust and ashes removed.
The "L" vent or singlewall stainless exhaust system must be installed so as to be GAS TIGHT! The vent
manufacturer's installation procedures must be followed. In addition, pipeconnections, joints and all pipe
seams within the home should be sealed with room temperature vulcanizing, high temperature
silicone sealer (RTV).
If an insert is to beinstalled into an unlined masonry chimney, 3" or 4" rigid or flex pipe must be extended
to the top ofthe existing chimney. The top ofthe existing chimney should besealed with a metal plate after
the pelletvent has been installed.

Determining Equivalent Pipe Length
To determine whether a 3" or 4" exhaust system is requiredfor your installation, review the sample
~nstallationbelow. Fill out the top chart, and calculate your total equivalent pipe length. Afier you have
"!
the total equivalent pipe length, use the chart at the bottom ofthe page to determine if your installation
requires
3" or 4" exhaust pipe.
I Type of Pipe I # of Elbows or Feet of pipe I
I Equivalent Feet I Total Equivalent Feet I
A- 90 Deg. Elbow E- 8' Vertical Pipe
B- I' Horizontal Pipe F- 2' Horizontal Pipe
C- 45 Degree Elbow
G- 90 Degree Tee
D- Standoff Braces H- Wall Thimble
Pipe Selection Chart
- 30
-- ------.
w
w
L
C
.-
4 INCH DIAMETER ONLY
c, 20
c
a 4
n
6 10
-
C
(Y
- 3 OR 4 INCH DIAMETER -
?
.-
z I
=o
Altitude in Thousands of Feet
Sample Insfallation Chart U I I
I I
Type of Pipe
.
45" Elbows (c)
Horizontal Pipe(B&F)
!
# of Elbows or
Feet of pipe
Vertical Pipe
(E)
I
3
Equivalent Feet
I '7
8
Total Equivalent Feet
x
x
x
3 ft. (lm)
1 ft. (.3m)
3 (lm)
3 (1m)
.5 ft. (.15m) 4 (1.2m)

Installing Your Freestanding Pellet Stove
P
STANDARD HORIZONTAL EXHAUST INSTALLATION
1. Locate the proper position for the listed type "L" wall thimble. Avoid cutting wall studs when installing
your pipe. Use a saber saw or key hole saw to cut the proper diameter holethroughthe wall to accommo-
date the wall thimble. Use extreme caution to avoid cutting into power lines within the wall of the home.
The hole size will depend onthe brand of pellet vent that you are using. Install the wall thimble
inthe hole.
ALL INTERLOCKING PIPE CONNECTIONS WITHIN THE ROOM MUST BE SEALED WITH RTVAND
SECURED WITHA MINIMUM OF
3 FASTENERS PER CONNECTION.
2. Positionthe stove approximately 12" (.3m) from the wall on the floor pad. Push listed type "L" pipe
through wall thimble. Squeeze a bead of high temperature silicone (RTV)sealer around the end ofthe
machined portionofthe 3" (76mm) pipe connector onthe back ofthe stove. Firmly push on a
section of listed type
"L" pipe until inner pipe liner pushes into the bead of RTV sealer.
3. Push the stove (with pipe attached)towards wall. Pipewill go through the wall thimble. Do not position
the back of the stove closer than
1" (25mrn)from the wall.
Note: Greaterback clearance will improvethe serviceability ofthe stove.
4. Install listed type "L" 45 degree elbow with rodent screen or cap (optional)on outside end of pipe. The
rodent screen should be no less than 112" (13mm)mesh and may clogwith soot and ash if left unattended
duringthe burn season.
NOTE: The endofthe exhaustpipe must extend a minimum of 72" (.3m) from the outside ofthe building.
5. Ifthe installation includes a source of outside combustion air; cut a separate hole through the wall for
the fresh air tube. This tube should be 1-5/8" (42mm) [min.] diameter, steel only. Connect outside air pipe
to air inlet on stove. This tube must be terminated with a
90 degree elbow or hood.
NOTE:AIR MAY ALSO BE DRAWN FROM A VENTED CRAWL SPACE UNDER THE HOME. ALL JOINTS
FOR CONNECTOR PIPE SHALL BE RFOUIRED TOBE FASTENED WITHAT LEAST THREE SCREWS. IF
VENTED HORIZONTALLY, JOINTS
SHALL BE MADE CASTICHT INA MANNER AS SPECIFIEDABOVE.
INSTALL VENTAT CLEARANCESSPECIFIED BY THE VENT MANUFACTURER.
Straight "1-vent"
Thimble &
Fresh Air Pipe