QOLSYSYS IQ PANEL User manual

ABOUT THIS DOCUMENT
This document describes the user interface and controls for the Qolsys IQ
Panel, a “Smart home” control and automation system. Within these pages
you will find how to enable and simplify home security, home control, energy
management, home healthcare, and other services. The IQ Panel uses
wireless technology to communicate with a broad set of wireless peripherals
and sensors, and can also communicate with your security and home control
provider’s monitoring and safety systems, your smart phone and remote
access from your personal computer. If you have questions about the use,
features, or any aspect of this product, please consult your security and home
control dealer or visit http://Qolsys.com.
Document#: IQPANEL-UM-06-15
Revision Date: 6/3/15
Software Version: 1.4.3
Qolsys Part #: QS-9004-VRZ
QS-9004-VRZ (Verizon CDMA)
QS9014-840-00-00 (Verizon CDMA)
QS9014-840-00-02 (AT&T HSPA)
QS9014-124-00-04 (Rogers HSPA)
QS9014-484-00-06 (Telefonica HSPA)
Qolsys Inc. proprietary.
Reproduction without permission is not permitted.
CERTIFICATION
Conforms to UL Std. 1023, 985 & 1635
Certified to ULC Std. C1023 & S545
USER MANUAL

IQ PANEL- INTRODUCTION
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ALL-IN-ONE, ALWAYS CONNECTED
CONGRATULATIONS!
We’d like to thank you for making the decision to purchase the IQ Panel. We hope you’ll enjoy using it as much as we
enjoyed developing it. Our name name is Qolsys, (pronounced kwal-siss) and stands for “Quality Of Life Systems.” We
built our organization on the belief that we can improve the quality of life through innovation and technology. This panel is
the culmination of 3 years of development and testing, and we think you’ll love it.
It’s got everything you need in a single, easy to use device, and because we developed the software using a Google Android
operating system, we can continue to refine your experience over time with software updates and innovative new devices.
The IQ Panel is more than just a security panel, its a home automation and control platform, giving you access and control
over what is going on in your home at all times. To take full advantage of the power of this amazing device you’ll want to
download the free Alarm.com app to your smartphone or tablet. This will be your link to your home when you are away,
keeping you connected and ensuring you have the control you need. We’ve tried to make the panel easy to use, and provide
this manual as a reference to help you take advantage of all the features available. If you have questions on anything, don’t
hesitate to contact your security or home control provider.
Welcome to the future!
-The Qolsys team

IQ PANEL- HARDWARE OVERVIEW
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HARDWARE OVERVIEW
Panel Camera
Header/
Status Bar
Footer/Help bar
Emergency
Button Home Button
Microphone
SD Card Slot
Cooling Vents
Two-Way Voice
Speaker
Panel Sounds Speaker
Primary User Interface
Rear access
Mounting plate
FRONT
BACK
Mounting holes
Siren

IQ PANEL- HOME SCREEN OVERVIEW
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The home page is the primary page shown on the IQ Panel. It is the first page
the user will see, and it is the default page when the user pushes the home
button on the panel. It is divided into three sections: The header/status bar,
the primary user interface, and the footer/help bar.
The home page displays the most important and most frequently used Apps. It
allows the user to arm or disarm the security system; monitor the overall status
of the system; view weather, time, and date information; and execute various
security, home control, and other functions of the system.
HOME SCREEN
Header or
Status Bar
Primary User
Interface
Footer or
“Help” Bar
7” TOUCHSCREEN ALERTS UPGRADE SERVICES
In an emergency you need an
immediate response to your touch,
so we built the IQ Panel with a 7”
RESISTIVE TOUCH screen so it
even works with gloves, fingernails,
etc.
The IQ Panel uses a common alerts
system to draw your attention to
various items. When you see the
alert, touch the screen to find out
what information is being shared.
The IQ Panel is always improving.
As new features are developed they
may be made available to you.
Contact your security provider for
details.
FIND IT

IQ PANEL- HEADER/STATUS BAR
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STATUS TYPES & COLOR CODES
The green header is labeled “System Ready – Disarmed” and indicates that all of the
sensors are closed and the system is ready to be armed.
The yellow header is labeled “System Not Ready – Disarmed” and indicates that one or
more of the sensors are open. Touch this yellow bar to see a list of open sensors.
The orange header is labeled “System Armed- Stay Mode” and means that any entry
through a protected door or window will trigger the alarm. Note: When armed, the home
button and panic button will glow red.
The header bar is color coded based on system status, and shows the date, time, and
current status.
STATUS
BACKLIT BUTTONS
The panel’s “Panic” and “Home” buttons also
illuminate to show panel status.
Green LED when
Disarmed
Red LED when
Armed
During a power outage these LED lights will
NOT illuminate to save battery life if the panel is
running on battery only
CHECKING STATUS OUTSIDE THE HOME
You can also see the status of your home from your Alarm.com
mobile application, or from any web browser by logging into your
Alarm.com account.
If you want to know
whether your sensors are
open or closed, touch the
“Status” app on the
Home Screen
Go to your device and
search for “Alarm.com”
The orange header is labeled “System Armed- Away Mode” and means that any entry
through a protected door or window or crossing the path of a motion detector will trigger
the alarm. Note: When armed, the home button and panic button will glow red.

IQ PANEL- EMERGENCY BUTTON
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Below the 7” Touchscreen are two buttons: Emergency and Home.
The Emergency Button is marked with a “+” sign. This button can
be pressed at any time, regardless of the panel’s status or the page
currently displayed on the screen.
When pressed, the panel will display the emergency services page, with access
to police, fire, and auxiliary emergency alarms.
EMERGENCY BUTTON
WHOOPS!
If you press the emergency button
by mistake, simply tap the “Home”
button or click “Back” to return to
the previous page.
+
FIND IT
EMERGENCY TYPE SILENCE SIREN
Select the icon that represents your
emergency type. As soon as you tap the
icon the siren will sound and an
“emergency sent” message will appear. To cancel an emergency request press the “cancel”
button. For security purposes, you will be required
to enter a valid user code.
CANCEL REQUEST
On auxiliary and fire emergencies you can silence
the siren by pressing the green button.
If your security and home control provider offers 2-Way voice
service you may receive a call from a monitoring agent
through your panel’s speaker and microphone.

ALARM EVENTS
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Note that Two-Way Voice services are
only activated after an alarm event and
may not be available in all areas or with all
security providers.
ALARM EVENTS
Dedicated
Two-Way
Voice
Speaker
When the system is armed and the alarm is tripped or you
touch the “Police” emergency button the alarm sounds with
the “Intrusion” siren and then activates the Two-Way Voice
microphone and speaker, if available.
HARDWARE
The built in microphone on the front of
the panel and the dedicated Two-Way
Voice speaker on the side of the panel
activate after a connection to the
monitoring station has been made.
FALSE ALARM
In the event of a false alarm, press disarm and enter your user code. If your
system is monitored, be ready to provide your verbal password to your
security provider’s monitoring agent if they contact you. If you are unable to
provide the correct verbal passcode, the authorities may be contacted.
When a Smoke or Carbon Monoxide detector is triggered or
someone taps the “Fire” panic on the IQ Panel:
•The alarm sounds with the “Fire” siren and then activates the
Two-Way Voice microphone and speaker, if available.
When you press an IQ Pendant or trigger an “Auxiliary”
emergency from the IQ Panel:
•The alarm sounds with the “Auxiliary” siren and then
activates the Two-Way Voice microphone and speaker, if
AUXILIARY
FIRE
TWO-WAY VOICEPOLICE
When the alarm is triggered the IQ Panel will
sound the siren and display a red alarm screen.
If your security provider offers monitoring
service, the panel will automatically contact
the monitoring center using the built in cellular
connection.
To disarm, touch the screen and enter your
passcode.
Built in
Microphone

EMERGENCY PANIC
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EMERGENCY PANIC
An “Intrusion” alarm is triggered
when you touch the “Police” panic
button. (touching “silent” triggers
a silent alarm.)
For your security, once a police
siren has been triggered it cannot
be silenced without a passcode.
AUXILIARY
FIRE
POLICE
When you press the Emergency Button the
Emergency Panic screen appears. Touching any
of the buttons will trigger an alarm manually.
The alarm will sound until you
touch cancel.
Note: Touching cancel requires
your user code and will cancel the
alarm reported to your security
provider.
A “Fire” alarm is triggered when
you touch the “Fire” panic button.
Note: There is no “Silent” function
on the button itself, but once you
touch it you can silence it.
The alarm will sound until you
touch cancel or touch “silence
siren”
Note: Touching cancel requires
your user code and will cancel the
fire alarm reported to your
security provider.
An “Auxiliary” alarm is
triggered when you
touch the “Auxiliary”
panic button.
(touching “silent”
triggers a silent alarm.)
When the alarm
is going off you
can cancel it
(requires
passcode) or
silence it until
authorities arrive
If you create a silent
alarm only the cancel
button appears.
Touching it requires your
user code and will cancel
the alarm reported to
your security provider.

ARMING
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ARMING
The first icon on the home screen is used for arming and disarming.
PRESS TO ARM
The green “unlocked” icons means your system is
currently disarmed and ready to arm and will
coincide with a “System Ready” message in the
Header/Status Bar. Touching this icon will provide
you with two arming modes and several optional
ARM STAY
Arming in “Stay” mode indicates that people will
remain inside the home while the system is armed.
Devices such as the IQ Motion and the Image Sensor
may not be activated in this mode. We encourage
users to activate this regularly, especially as they
retire for the evening.
ARM AWAY
Arming in “Away” mode indicates that the home will
be vacant while the system is armed. All devices,
including the IQ Motion and the Image Sensor will be
activated in this mode. We encourage users to
activate this whenever they leave the home.
FIND IT
ARMING OPTIONS
COUNTDOWN TIMER
EXIT SOUNDS
The panel beeps as the
arming timer counts down.
You can silence these beeps
before you choose an
arming type.
NEED MORE TIME?
Extend the exit delay by either touching
the +60 or by re entering your home if
you had forgotten something.
ENTRY DELAY
The panel will give you time to
disarm once a “delay door”
has been opened. Turn this
off with a touch.
BYPASS
Bypass sensors easily by checking the buttons next to the sensor name on
the right side of the screen. The panel shows you the status of each device
for easy reference and open sensors pop to the top of the list. When you arm “Away” a timer will
appear, giving you time to leave the
home before the system is activated.

DISARMING
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DISARMING
The first icon on the home screen changes appearance when the system is
armed.
ARMED
When the system is armed, whether in “Stay” or
“Away” mode, the icon turns red (or orange) and
appears “locked.” To disarm, tap this icon.
FIND IT
COLOR CODED STATUS
QUICK EXIT
The IQ Panel is designed to make
knowing panel status easy. When
armed, the buttons, arming button, and
header bar will all appear red.
QUICK EXIT (STAY MODE ONLY)
Need to grab the paper? Let the dog
out? Head to work early and don’t
want to wake those asleep? When the
system is armed, press “Quick Exit” for
a 120 second period where you can
open doors without deactivating the
system.
DISARM PHOTOS
When you disarm the system from the panel, the built-in
IQ Camera will automatically take a photograph and store
it in your Camera App, along with the date, time the panel
was disarmed and user name. (Note: If an invalid user
code was attempted, the system will log this as well)
If a “delay” door is opened the panel will go into a countdown, allowing the
user time to enter their code without triggering the alarm. The camera will
take a picture and save the image in the camera app.
ALARM PHOTOS
If your alarm is triggered, the panel will take a photograph
and save it in “Alarm Photos” inside your Camera App.

WEATHER
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WEATHER
The second icon on the home screen is for weather
TODAY’S FORECAST
Today’s forecast is displayed on the weather icon
with a graphical representation of expected
precipitation, as well as the High and Low
temperatures for the day.
FIND IT
LOCATION
Your weather reporting is based on
your location, which is set by your
dealer. When the IQ Panel is installed
your dealer indicates your zip code in
your Alarm.com account.
4
DAY FORECAST
If you touch the weather icon, you will
get a four day weather forecast.
45
78
PRECIPITATION
The forecasted precipitation will be depicted visually on the panel, and will
change based on the day’s outlook.
SUNNY
SNOW SLEET
STORMY
CLOUDY
FOG RAIN
PARTLY SUNNY MOSTLY SUNNY MOSTLY CLOUDY
ICE DUST/HAZE
FORECAST

CAMERA
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CAMERA
The third icon on the home screen is Camera app.
CAMERA APP
The Camera app is used to access the images taken
by your built in panel camera and up to 5 Image
Sensors.
FIND IT
DISARM PHOTOS
The IQ Panel will automatically take a photo every time a user
attempts to disarm the panel. The 20 most recent images are
saved in the camera app under “Disarm Photos” and also store
the date, time, user and whether the code used was valid.
IMAGE SENSOR
The IQ Panel can support up to 5 Image Sensors. When
pictures are taken, they will be saved and can be viewed from
this app.
ALARM PHOTOS
The IQ Panel will automatically take a photo when the alarm is
triggered, and another when the siren times out. The 20 most
recent images are saved in the camera app under “Alarm
Photos” and also store the date and time they were captured.
DISABLED
DISABLED APPS
In some cases these apps may be
disabled by your security and home
control provider. If this is the case the
icon will appear light grey and give you
an error message when you try to
access them. Contact your provider for
more information.
CODE REQUIRED?
PROTECT YOUR IMAGES
You can protect the images taken by
your cameras in one of two ways:
1- Require code to access the app.
This will require anyone trying to
access the entire app to enter a valid
user code.
2- Require code to delete images
This allows anyone to view the images,
but only those with a valid user code
can delete pictures.
To change these settings, contact your
security and home control provider.

STATUS
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STATUS
The first icon on the second row is Status.
STATUS APP
The Status app is divided into four sections: Current
Status, Alerts, Alarms and History.
FIND IT
ALERTS
ACKNOWLEDGE
If the IQ Panel is reporting a new issue,
it will display a bubble above the app
showing the number of new items that
may require your attention.
Acknowledge a single alert by tapping
the check box to the left. Acknowledge
all the alerts by tapping the check box
at the top of the table.
CURRENT STATUS
The individual security sensors are listed by zone/area. The status and
settings for each of the sensors are shown in a list. Use your finger to swipe
up or down to see the entire list. To see the history for a specific sensor,
click “View.”
ALERTS
Alerts are messages about tampered sensors, low batteries, and failed
communications. The total number of unacknowledged Alerts messages
appears in the red bubble counter on this tab. The user may acknowledge
each message separately, which will then eliminate the message from the
list.
ALARMS
Alarms lists all unacknowledged messages about alarm events.
HISTORY
The last tab displays a history for all sensor activity connected to the IQ
Panel . The system will store up to 100 events in the history listing.
FILTER
You can view specific
results by touching
the “Filter” button

HOME CONTROL
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HOME CONTROL
The house icon on the second row is Home Control.
HOME CONTROL
Control all your home automation devices from one
place.
FIND IT
Home Control Status
Thermostat
See the current temperature, adjust target temps as desired,
switch from heat to cool, auto or off
Smart Socket
Control each side of the smart socket, see current energy usage
Door Locks
See lock status, battery level and send a lock or unlock
command.
Home Control Status
See the status of all your home control devices
Lights
Control light modules from the IQ Panel, Turns lights on or off as
needed
Thermostats
Smart Sockets
Door Locks
Other Home Control Devices
Devices such as Z-Wave repeaters, Z-Wave sirens and other
misc devices that do not fall into the categories above are

APPS
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APPLICATIONS
The folder icon on the second row is labeled Apps.
APPS
Since the IQ Panel is built on the Android operating
system, you have access to a variety of useful
applications, and more to come as they are developed.
FIND IT
UPGRADE SERVICES
Because the IQ Panel is built on the
Android platform, new applications are
sure to appear in the future. These new
apps will appear on your panel using
the upgrade services inside in your
panel.
CLEAN SCREEN
Pressing this will completely deactivate the touchscreen
for 30 seconds, giving you time to clean it off. Press the
home button to deactivate.
SAFETY SENSORS
Add sensors in this group to be “self” monitored locations,
such as pool gates, gun safes, medicine cabinets and other
areas of your home that may pose a safety concern.
HISTORY
See a complete history of all the panel’s sensors and
systems. (Most recent 100 items are displayed)
ALERTS
See what issues the panel may be experiencing.
PHOTO FRAME
Turn your IQ Panel into a digital photo frame when it’s
not being used.
SOUND SETTINGS
Adjust the sound settings for every aspect of your IQ
Panel.
ANDROID DEVELOPERS
The IQ Panel is built on Android, which
allows Qolsys to add Apps developed
by our team as well as by others in the
Android Developer Community.
NOTE: For security purposes, the IQ
Panel is not open to the Android
Market.
LANGUAGE TOGGLE
Quickly toggle your panel’s primary language between
English, Spanish and French.

SAFETY SENSORS
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SAFETY SENSORS
Safety Sensors are created when the system is installed, and can be
accessed from the Apps page.
SAFTEY SENSORS
A way to protect specific areas of your home without
triggering false alarms.
FIND IT
ARMED ALARM
If a safety sensor is tripped while the
panel is armed, it will not sound the
alarm and the alarm will remain in it’s
current state.
Safety sensors function independently from the intrusion security system
on the IQ Panel. Safety sensors provide warning information via voice
prompts and/or chimes. The warning notifications will be announced
anytime that a safety sensor is opened or closed (or motion detected for
motion sensors). Safety sensors are defined at the time of installation.
The Safety Sensor app allows the user to manage safety sensor behaviors.
Functions are provided to Disable (turn off) the warning notifications, Quick
Access (temporarily turn off the warning voice prompts and chimes), and to
Enable (turn on) the warning notifications.
The right side of the display includes a list of all of the safety sensors by
name and their respective status information (open, closed, or active). The
right side of the display contains the safety sensor control functions.
HOW TO DISABLE SAFETY SENSORS
To turn off all of the safety sensor voice prompts and chimes, press the
“Deactivate” button on the left side of the display, then enter your user code
to authorize. Once disabled, safety sensors will not chime or set off the
alarm.
QUICK ACCESS
Need to access a safety
sensor? Open the Safety
Sensor app and press
“Quick Access.” You will have
300 seconds to open and close the
sensor without triggering the chime.
SENSOR LOCATIONS
The following could be great areas of
the home to place a safety sensor:
Pool gate
Garage door
Home office
Toddler bedroom door
Gun safe
Medicine cabinet
Tool shed
Utility room
Cleaning supply closet

PHOTO FRAME
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PHOTO FRAME
Press “Apps” and then select “Photo Frame.”
PHOTO FRAME
Turn your IQ Panel into a digital photo frame. Navigate.
View pre loaded images or add some of your own!
FIND IT
PREVIEW
To preview a photo, touch the picture
from the photo frame app. It will
expand to full screen. You can use the
arrows to view the next or previous
image, touch the trash can to delete an
image, or go back to the Photo Frame
Menu
When you open the Photo Frame app, you will see thumbnails of the
images saved in the panel, as well as buttons to play, remove and add
photos as well as a settings button.
Tapping the “Settings” icon will allow you to customize your photo frame
experience with preferences like duration, effects and display type .
DISPLAY TYPE
Choose a display type for your photo
frame. You can opt to turn it off
completely, scroll through pre loaded
images or view a “weather clock”

PHOTO FRAME
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ADDING PHOTOS FIND IT
Insert an SD Card* into your computer *We recommend using a “class
4” or higher SDHC card with 4gb – 16gb storage space
Copy your pictures into the “Photos” folder on the SD Card.
Safely eject the SD Card from your computer.
Insert* the SD Card into the slot on the left side of the IQ Panel
Touch “Apps”
Touch “Photo Frame”
Touch “Add Photos”
Choose or
The panel will load the pictures and then “unmount” the SD Card so you can
safely remove it. Your new photos will appear in the preview pane. Touch a
photo to view full screen or press “Play” to test.
*Do not insert SD Card into panel if power is off
1
2
3
4
5
Any photos you put on an SD Card to
use on the IQ Panel must meet the
following requirements:
PHOTO REQUIREMENTS
DIMENSIONS
No larger than 800x480 pixels
LOCATION
Saved on a SD Card in a
folder called “Photos”
FILE SIZE
Less than 1MB each
Photos
QUANTITY
No more than
20 total photos 20
MAX
FILE TYPE
jpegs only
.jpg
800
480
Open the SD Card folder and create a new folder called “Photos”
Located the new pictures you want to use, making careful note of
the requirements on the right.
6
7
8
9
10
deletes all the old ones,
puts your new ones on
adds your new photos to
the ones already there

SOUND SETTINGS
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SOUND SETTINGS
Choose to customize your panel’s sounds.
SOUND
Navigate to the “Sound” icon through the “Apps”folder
or through your panel’s “System Settings” to manage
and customize your panel’s volume, chimes, etc.
FIND IT
SPEAKER
Panel sounds come from the left
speaker just behind the screen.
Dedicated
panel
sounds
speaker
MASTER VOLUME
Selecting “Volume” allows you to
control the panel’s master volume. To
adjust, touch the bar on the slider and
move it from left to right.
Voice Settings: Enable or disable the panel from speaking sensor names,
panel status etc.
Chime Settings: The panel will “beep” or play a tone during certain system
events, actions, etc. Turning these off will eliminate the beeping for most
sensor and panel sounds.
Trouble Beeps: The panel will beep or sound when there is a problem that
needs your attention, such as a low battery or a problem with one of your
devices. Turning these off will silence the beeping, but will not dismiss the
problem. Check the “Status” icon on the home screen for details.

LANGUAGES
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CHANGING LANGUAGE
ENGLISH, FRENCH OR SPANISH
Your panel can easily switch from English to French or
Spanish to accommodate your language of choice. Note:
This toggle changes the words on the screen and the spoken
words, but will NOT change your sensor names.
FIND IT
1Touch “Apps”
Touch the “Globe” icon to toggle between your
primary and secondary language. To adjust these
settings, press and HOLD the icon.
2
3
Wait while the panel switches languages
4
The panel will go back to the home screen, now shown in
selected language, in this case Spanish. To reverse the
process repeat the steps above.
LANGUAGE SETTINGS
To change your language settings,
press and HOLD the “globe” icon. You
can then set your primary and
secondary language preferences using
the drop down menus that appear.