QPS Que! User manual

QPS Technical Support
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Technical Support

Thank You for Choosing QPS......................................................................................2
Chapter 1
Welcome to the CD-Recording World..........................................................................4
What Can the Que! USB Drive Do for Me? ................................................................4
Chapter 2
Getting Started ............................................................................................................6
What You Should Have! ..............................................................................................7
Package List ................................................................................................................8
What About Software? ................................................................................................9
Chapter 3
Macintosh Installation: Getting Plugged In................................................................12
Getting It All Set Up ..................................................................................................13
And Now for the Software..........................................................................................15
Chapter 4
PC Installation............................................................................................................20
And Now for the Software..........................................................................................22
Chapter 5
Handling Guidelines ..................................................................................................26
Media Insertion and Removal....................................................................................26
Chapter 6
Troubleshooting Guidelines ......................................................................................30
Mac Troubleshooting ................................................................................................32
PC Troubleshooting ..................................................................................................44
Appendix A
Glossary of Terms......................................................................................................50
Appendix B
FCC Compliance........................................................................................................53
Appendix C
Limited Warranty................................ 1
Table of Contents

Thank You
for Choosing QPS!
Congratulations on your purchase of the Que! CD-ReWritable Drive.
In this manual, you’ll find information designed to help you understand
the capability of your New Drive as well as a step-by-step explanation
of how to install your hardware and software.
2
Congratulations!

Chapter
One
Welcome to the CD
Recording World

Chapter One
Welcome to the CD-Recording World!
If you’re new to CD-Recording, don’t worry; it’s easy to learn. The Que! USB Drive
allows you to store massive amounts of data on one CD. You can fit as much data
found on 450 floppies on one CD-R or CD-RW media. Plus, it allows you to record
audio, and audio/video applications.
In this chapter, we’ll tell you more about the features and uses of CD-Recording
technology.
What Can the Que! USB Drive Do for Me?
With the Que! USB Drive, you have lots of flexibility and a multitude of options. For
instance, you can:
1. Store up to 450 times the volume of a floppy disk onto one removable
inexpensive piece of media that can be used over and over again.
2. Read data and play audio CDs.
3. Use the Que! USB Drive to create your own audio CDs, and rearrange or
combine tracks from different artists or labels onto your own CD.
4. Copy or create data CDs that can be read on any CD-ROM or DVD-ROM
Drive.
5. Use the Que! USB Drive as a superior alternative to tape for backup or
disaster recovery.
4
Welcome!

Chapter
Two
Getting Started

Chapter Two
Getting Started!
Before you start using your Que! USB Drive, you'll want to make sure you have every-
thing you need. In this chapter, we'll tell you what comes in the package, so you can
make sure it's all there.
In this chapter we'll tell you about the minimum requirements your system needs to
support the Que! USB Drive.
Once you are sure you have everything you need, you can proceed to the next chapter,
where we'll show you how to install your hardware and software. The section on hardware
installation explains how to connect the Que! CD-ReWritable/Recordable Drive to your
computer. The software installation section briefly discusses the proceduresfor installing
each of the software applications that were provided with your drive.
As with anything you buy, there are always a few simple guidelines to observe when
using the product. With CD-Recording products, this primarily involves the care and
handling of media. These guidelines are provided in the chapter following installation.
The last chapter, Troubleshooting Guideline, is provided for the few folks who want to
know more about how the Que! USB Drive works, or who had difficulty with installation.
Refer to this chapter before contacting Technical Support — the answer to your
questions just might be here!
6
Getting Started

What You Should Have!
• What’s in the package
Refer to the provided package list on following page and verify that you have received
all of the appropriate parts.
Okay, if all the right parts were in the package, then you just need to make sure your
system will support the Que! USB Drive. Here's what you'll need.
For Mac Users — iMac or G3/G4 Users:
Minimum system requirements:
• 233 MHz PowerPC G3 Processor or better
• Mac OS 8.5.1 or higher
• Mac USB Driver version 1.1 or higher
• 64MB RAM
• CD-ROM Drive
• 50MB free hard disk space for software
• 700MB free hard disk space for CD image creation
• USB Interface
For PC Users:
Minimum system requirements:
• Pentium 133 MHz Intel-compatible processor or better
• Windows 98
• 32MB RAM
• CD-ROM drive
• 540MB free hard disk space for software installation
• 700MB free hard disk space
• USB Interface
7
Getting Started

Drive
Universal Power
Supply Adapter
Power Cable
USB Cable
Software
CD-R & CD-RW
Media
Installation
Manual
Carrying Bag &
Strap
8
Package List

What About Software?
The Que! USB Drive comes with a variety of software applications that will help you
get the most from your drive.
iMac and G3/G4 users should install the following applications:
• Toast software for Macintosh by Adaptec. With this CD mastering software,
you'll be able to make your own CDs in standard formats, so they can
be used on most CD-ROM and DVD-ROM drives.
PC users should install the following applications:
•Easy CD Creator by Adaptec
Make CDs Right on Your Desktop. UsingAdaptec’s Easy CD Creator software,
you can copy files from your computer to a recordable compact disc.
Using a special write-once media, Adaptec Easy CD-Creator allows you to
permanently store data in format that is readable on virtually all CD-R and
CD-ROM drives. In addition, the audio CDs you create with your CD
recorder are readable in your home or car CD player. Your Que! CD-RW
CD-ReWritable drive, also has the option of using a special erasablemedia
that allows you to rewrite information on a CD.
Using Easy CD Creator you can:
• Compile CDs of your favorite music
•Archive data
•Back up a hard drive
•Disseminate information to field offices
• Distribute databases
• Create a test copy of a multimedia CD
• Duplicate CDs
• Erase and rewrite the contents on a CD
• Make a custom jewel case insert, and more!
•Direct CD by Adaptec
This utility software provides drive letter access, which allows you to drag and
drop files between media just as you would for a floppy disk. Because it's so
easy to use, it's ideal for archiving data.
9
Getting Started

Notes
10

Chapter
Three
Mac Installation

Chapter Three
Macintosh Installation: Getting Plugged In
Now that you know you have everything you need, you're ready to install your Que!
USB Drive hardware and software. This chapter will show you how.
The figure below shows the front panel controls and indicators for the Que! USB Drive.
12
Mac Installation

Getting It All Set Up
Step 1. iMac & G3/G4 Desktop Computers: Attach the USB cable to either
of the two USB connectors on the back or the side of the
iMac or G3/G4 computer. (Refer to your Mac user manual).
13
Mac Installation
iMac installation
G3/G4 installation

Step 2. Attach the other end of the USB interface cable to the USB port on
the back of the Que! USB Drive.
Step 3. Attach the power adapter to the back of the Que! USB Drive. Plug one
end of power cable to the back of the power adapter and the other
end to the grounded power outlet.
Step 4. Do not turn on the power to the Que! USB Drive unitl you have installed
the Adaptec Toast software.
Note: The Que! USB Drive will not mount itself on the desktop until you have
finished installing the software and restart your system.
Step 5. Congratulations! Now refer to your
software installation procedures on the
following page.
Note: Your Que! USB Drive will not be able to
eject until you have installed the Adaptec
Toast mastering software and restart your
Mac. 14
Mac Installation

And Now for the Software
In this section, we'll explain how to install the recording software packages that came
with your Que! USB Drive.
Step 1 Install the Adaptec Toast software
•Insert the Installation CD into the CD-ROM drive
• Close any open folders or applications before proceeding
• Double click on the install “Que! Installtion CD” icon that appeares on
the desktop
•Double click on the “Adaptec Toast” folder
•Select the preferred language folder (Engilsh, Spanish etc.) and double
click on it
• Select “Toast installer” and follow the software instructions
• When you are prompted to install on a “680”, “PowerPC” or Universal”;
select “Universal”
Step 2
•After the installation is complete restart your system
• After your system is booted up power on the Que! USB Drive
• To start using Toast go to the next page for basic instructionsor use the
online help
Note: Direct CD does not support USB devices on the Mac platform
15
Mac Installation

Using Your Adaptec Toast Software
To start Adaptec Toast USB 4.0.1.1:
•Click twice on the HDD icon and open theToast Folder
•Click twice on Adaptec Toast to launch the program
Audio Recording
• Open Toast 4.0.1.1.
• Select the Format menu
• Select “AUDIO CD” from drop down menu
• Insert an audio CD into your computer systems’ CD ROM player
•The Audio CD icon will appear on your desktop
•Drag the Audio CD icon from the desktop to the Toast Window
•Click on the “Audio” button (the audio track window will open)
•Highlight a track or select all the tracks at once
•Click on the “extract to.” button
• Select the “Desktop” buttton (If “Desktop” appears on the menu bar just click on
save)
•After the extraction is done highlight all the tracks you wish to have written to the new CD
•Select “Save”
• Select the “Done” button
From the main window of Toast:
•Click on “Search...” (The drive should be identified as a Mitsumi 4804TE USB: QPS Drive)
• Click on “Write CD”
• Insert a blank CD-R or CD-RW media
• Close the Que! Drive tray
• Set the write speed to 2X
• Click on the “Write Disc...” button
Note: Writing Audio CDs at 2x speed is a recommended with the USB interface.
16
Mac Installation

Recording Data
• Select the FORMAT menu and select the format you want to use.
For example, you can select “Mac files & folders”.
NOTE: If you are not sure of the format to use, drag and drop the files onto the main
Toast screen and Toast will automatically select the format.
•From the main Toast screen click on the “Data” button.
•At the next screen click on the “Add” button.
•Then at the third window, select Mac HDD or desktop and work your way
down the directory structure.
•Click on the files or folders you want to select and click on “Add”.
• Then click on “Done”.
•From the Data screen click “Done”.
You are now back at the Toast 4.0.1.1 main screen.
•Click on “Search” to detect your Que! Drive “Mitsumi 4804TE USB:
QPS Drive”.
•Click on Write CD (disc tray will open, insert a blank disc).
You are now at the Write Disc screen.
•Select Speed: 1x, 2x or 4x speed
• Select Write session to allow for more data at a later time.
•Select “Write Disc” to close and finalize the disc. (This is what you should
select if you plan to send the CD you made elsewhere).
NOTE: Write at 4x speed with 4X certified media.
Enable Simulation only to test your Que! Drive.
Click on Write Session to keep the disc open for additional data.
Click on Write to Disc to close the disc.
Your Que! Drive’s LED will turn red when it is starting to write.
17
Mac Installation

18
Notes