Range Servant HOPPER-4 User manual

ENGLISH
http://www.rangeservant.com
INSTRUCTION MANUAL
HOPPER
HOPPER-4
HOPPER-11
HOPPER-15
HOPPER-22
HOPPER-30
HOPPER-50

- 2 - Instruction Manual – Hopper English
CONTENTS
1General information 4
1.1 Preface 4
1.2 EC Declaration of Conformity 5
1.3 Description 6
1.3.1 Hopper 6
1.3.2 Ball Management System 6
1.4 Identification 6
1.5 Technical specifications 7
2Safety 9
2.1 General 9
2.2 Conformity with mandatory requirements 9
2.3 Remaining risks 9
2.4 Authorised use 10
2.5 Unauthorised use 10
2.6 Emergencies 11
2.6.1 Fire 11
2.7 Operational reliability 11
3How to use the Hopper 11
3.1 Necessary qualifications 11
4Design and function 12
4.1 General 12
4.2 Description of components 12
4.2.1 The function of the hopper outfeed mechanism 12
4.3 Main Components 13
4.3.1 Hopper with outfeed mechanism 13
4.3.2 Hopper 14
4.3.3 Outfeed mechanism 15
5Maintenance 16
5.1 General 16
5.2 Periodical maintenance 16
5.3 Maintenance intervals and instructions 16
5.4 Troubleshooting and repair 17
6Installation 17

- 3 - Instruction Manual – Hopper English
6.1 Factory testing and configuration 17
6.2 Installation of the hopper 17
7Spare parts 18
7.1 Outfeed mechanism 18
8Retailers and representatives 19
8.1 Head Office 19
8.2 Your Sales Representative 19
Title: Instruction
Manual_Hopper-E.doc
Prepared by: Ferenc Dali
Date: 9/10/2007
Number of words: 3075
Version: 1

English Instruction Manual – Hopper - 4 -
1 General information
1.1 Preface
We congratulate you to your new Range Servant machine. You have made a good
choice! Not only have you chosen an excellent state-of-the-art Hopper with little
demands on maintenance but you have also chosen quality. Quality is ensured with the
help of modern production techniques, carefully chosen materials and the responsible
workmanship of our staff.
This Instruction Manual contains all the information necessary to fully understand the
maintenance and operation of the machine.
Study the User’s Guide carefully before using the machine. If these instructions
are not followed, persons using the machine might be injured or the equipment itself be
damaged. In many cases, following the instructions is a necessary condition for Range
Servants’ warranty to be applicable. Every person operating the machine must read
these instructions.
No part of this publication may be reproduced without the written authorisation of
Range Servant.
We offer a limited one-year warranty on our Hoppers. This does not include the normal
wear and tear. Study the warranty conditions carefully and keep them in a safe place. If
you have any questions, or if problems should arise, please contact your Range
Servant representative.
ONE-YEAR WARRANTY
Range Servant AB hereby undertakes to provide a warranty on material and function on the
RANGE SERVANT dispenser for one year from the date of delivery. The guarantee does not cover
payment systems and wearing parts. This engagement applies to repaired or replaced components
for a period of three months. This undertaking only applies to the original purchaser. It also applies
only to shortcomings of those parts, which the manufacturer verifies after due inspection. Repairs or
replacement of parts may only be carried out by a representative authorised by the manufacturer.
The manufacturer also guarantees that the equipment delivered matches the product description
supplied. THE UNDERTAKINGS SPECIFIED IN THIS AGREEMENT CONSTITUTE THE
MANUFACTURER’S SOLE OBLIGATION TOWARDS THE PURCHASER. THE
MANUFACTURER IS IN NO WAY RESPONSIBLE FOR ANY UNDERTAKINGS OUTSIDE THE
FRAMEWORK OF THIS WARRANTY CERTIFICATE. Neither is the manufacturer responsible for
any undertakings given by any outside person during the sales negotiations. The warranty
agreement does not apply to equipment that has been repaired or replaced by persons/companies
not authorised by the manufacturer. The manufacturer’s warranty undertaking does not apply if the
equipment is used incorrectly, if it has been damaged through improper maintenance or accidents
or if it has been handled in a way not specified in the manual which is supplied with the dispenser
upon delivery. The manufacturer is also free from financial liability for any type of injury that may
arise in connection with the sale and repair of the equipment and from injuries to third parties in
conjunction with its use.

English Instruction Manual – Hopper - 5 -
1.2 EC Declaration of Conformity
In accordance with the Machine Directive 89/392/EEC, annex IIA.
The Manufacturer:
Range Servant AB
Skallebackavägen 11
SE- 302 41 HALMSTAD
Sweden
The Representative:
(To be filled out by a representative established within the EU)
...............................................................................................
Company
...............................................................................................
Address
...............................................................................................
Telephone
Declare that: Hopper ...................................................................................
Machine
...............................................................................................
Type
...............................................................................................
Serial no., manufacturing no. etc.
A) is in conformity with Council Directive 89/392/EEC of 14 June 1989 concerning
approximation of the laws of the Member States relating to machines in particular as
referred to in Annexe I to this Directive concerning essential health and safety
requirements in connection with the design and manufacture of machines, as amended
by Council Directive 91/368/EEC of 20 June 1991 on the amendment of Directive
89/392/EEC concerning approximation of the laws of the Member States relating to
machines;
B) (if applicable)
are manufactured in accordance with the following regulations, directives etc.:...............;
C) (if the requirements under A have been fulfilled) that the harmonised standards 292-1, 292-2
and 292-2A (or parts thereof) have been applied
D) (if applicable) are manufactured according to the following national standards and
technical specifications:....................................................................................................
Halmstad, ...............................................................
Date
Elvis Knez ...............................................................
President Signature

English Instruction Manual – Hopper - 6 -
1.3 Description
1.3.1 Hopper
The Hopper can be added to your existing dispenser for additional capacity or can be
integrated into a complete, automated system - the Range Servant Ball Management
System.
1.3.2 Ball Management System
Range Servant can deliver a complete, flexible Ball Management System adaptable to
any kind of driving range requirements. The Ball Dispenser can be combined with the
work-efficient, environment friendly Ball Washer. The Ball Washer in turn can be
connected to the Elevator, the Conveyor Belt or the Blower for the transport of clean,
undamaged balls from Washer to Dispenser. The system also includes a Ball Picker
machine picking up used balls from all over the driving range. Thus the circle is closed
and manual work reduced to a minimum.
By applying our extensive know-how to the specific problems of every driving range we
are able to offer tailor-made solutions.
1.4 Identification
When contacting Range Servant, please identify your machine with the help of the
information contained in the identification plate. The identification plate is well visible
and firmly attached and contains the following information:
•Name and address of the manufacturer
•CE-marking
•Designation of series or type of machine
•Serial no., if any
•Year of manufacture
Fig. 1: Product identification plate

English Instruction Manual – Hopper - 7 -
1.5 Technical specifications
General * Hopper
4
Hopper
11
Hopper
15
Hopper
22
Hopper
30
Hopper
50
Capacity [balls]
[up to]
4000 11000 15000 22000 30000 50000
Dimensions:
Height [mm] /([in]) 1005
(39.6)
1582
(62.3)
2307
(90.8)
2307
(90.8)
2307
(90.8)
2307
(90.8)
Height with elevator
[mm] /([in])
1915
(75.4)
2481
(97.7)
2481
(97.7)
2481
(97.7)
2481
(97.7)
Width [mm] /([in]) 1012
(39.8)
1004
(39.5)
1004
(39.5)
1259
(49.6)
1524 (60) 2036
(80.2)
Depth without
outfeed [mm] /([in])
760 (29.9) 755 (29.7) 755 (29.7) 1256
(49.6)
1524 (60) 1536
(60.4)
Depth with outfeed
[mm] /([in])
1215
(47.8)
1210
(47.6)
1210
(47.6)
1710
(67.3)
1980 (78) 2030 (80)
Weight, with balls
[kg]
220 510 685 980 1320 2180
Weight, without balls,
with outfeed [kg]
52.5 56.5 67.5 77.5 87.5 130
Weight, without balls,
without outfeed [kg]
40 44 55 65 75 105
Electric system:
Mains voltage [V,
50/60 Hz]
230/115 230/115 230/115 230/115 230/115 230/115
Control voltage [V,
DC]
12 12 12 12 12 12
Effect, outfeed motor
[W]
70 70 70 70 70 70
Operating
Conditions:
Operating
Temperature [°C]
/([°F])
+2 - +50 (+35- +122)
* Elevator is not included

English Instruction Manual – Hopper - 8 -
Fig. 2: Hopper-11 and Hopper-22 with elevator
Fig. 3: Hopper-22
The level of airborne noise has been measured for an identical machine under normal
operating conditions.
The values indicate the sound pressure level measured 1 m from the sides of the
machine and 1,6 m from the floor or access platform.
Sound pressure at the machine (dB, Lin) XX XX XX XX
Sound pressure at the machine (dB, A) XX XX XX XX
The manufacturer reserves the right to alter any details of the products without prior notice.
Patents: AU 2445699, USA 6371330, CN 99803416.9, HK 01104534.4
Patent applications: EUROPE 99903992.8, CA 2318910, SE 9800187-8

English Instruction Manual – Hopper - 9 -
2 Safety
2.1 General
Safety measures are a combination of measures taken by the manufacturer when
designing and building the machine and measures that have to be taken by the user.
The machine has been designed to function for its intended purpose. It has been
designed and manufactured in such a way that configuration and maintenance can
take place with the least possible risks to the operator, provided such work is carried
out according to the instructions laid down in the User’s Manual.
The objective of the safety measures is to eliminate all accident hazards during the
operational life of the machine which also includes the assembly and dismantling of the
machine, including any hazards arising as a consequence of such abnormal
circumstances as can be anticipated.
Accessories and spare parts that have not been approved by Range Servant can lead
to personal injuries and/or equipment damage and affect the operational reliability of
the machine. For the sake of safety you should therefore exclusively use accessories
and original Range Servant spare parts recommended by Range Servant.
Such accessories and spare parts are specially intended for the machine and are
approved by us with regard to safety.
All Range Servant retailers keep accessories and spare parts at your disposal along
with competent advice. They also have the technical qualifications necessary for
installing your machine and are informed about what technical changes are authorised.
Damage caused by the use of accessories and spare parts not having been approved
by Range Servant and damage due to unauthorised technical modifications are not
covered by the warranty obligation.
2.2 Conformity with mandatory requirements
The Range Servant ball management machines fulfil the personal safety requirements
of the EU Machine Directive 89/392/EEC as amended by Directives 91/368/EEC,
93/44/EEC and 93/68/EEC, with a special reference to Annex I of the Directive
concerning essential health and safety requirements in connection with the design and
manufacture of machines, as amended by Directive 91/368/EEC. Furthermore the
harmonised standards 292-1, 292-2 and 292-2A (or parts thereof) have been applied.
The electrical equipment fulfils the safety provisions laid down in the EU low voltage
directive 73/23/EEC, as amended by directive 93/68/EEC.
2.3 Remaining risks
There are warning signs serving as a reminder and warning to the user of any
remaining risks, i.e. risks that we have not been able to eliminate, or sufficiently
minimise, in our design and against which technical safety measures do not provide
complete, or sufficient, protection. The warning signs shall be written in the local
language and, on request, in the language understood by the respective operator. The
signs are yellow with black characters. They are big enough to be readable from a
distance of three meters.

English Instruction Manual – Hopper - 10 -
Fig. 4: Warning signs on front hatch
•Always disconnect the power supply to the machine before carrying out
maintenance or service work. The mains switch is located in the control box in the
lower right hand corner of the printed circuit board.
Fig. 5: Warning signs in control box
•Never touch the circuit board or other electrical components in the control box. They
can be current conducting and cause injury to person and/or equipment damage
•Mechanical or electrical alterations may only be undertaken in consultation with
Range Servant.
2.4 Authorised use
The ball-dispensing machine may only be used for the distribution of golf balls. For the
machine to operate properly, the balls must be clean and undamaged or else they may
get stuck and cause machine failure.
Distribution of balls may only start provided the machine has been installed according
to the instructions contained in this Manual.
2.5 Unauthorised use
Using accessories or spare parts not recommended by Range Servant might cause
personal injury and/or equipment damage and affect the operational reliability of your
ball dispenser. For safety reasons, use only those components recommended by us.
They are intended for your machine, they have been chosen for safety reasons and
they are approved by the manufacturer.
Damage caused by the use of accessories and spare parts not having been approved
by Range Servant or damage due to unauthorised technical changes are not covered
by the warranty obligation.

English Instruction Manual – Hopper - 11 -
2.6 Emergencies
2.6.1 Fire
Water shall be used as an extinguisher in the event of fire, except if the fire is located in
the electric equipment, where a carbon dioxide extinguisher must be used.
2.7 Operational reliability
For trouble-free operation and long service life the instructions below should be
followed:
•Place the machine on a firm and level surface.
•Never strain the machine by loading it with more balls than recommended. The
loading capacity for your machine is stated in the Technical Specifications.
•Make sure that the electric box is always properly shut and covered. Moisture and
water can damage the electrical components.
•When cleaning inside the hopper never spray water directly onto the electric motor
and connector.
3 How to use the Hopper
3.1 Necessary qualifications
Due to the complex design and operation of the machine the person carrying out
service and maintenance work must have the necessary qualifications. He is required
to have attended a training course, in the form of a comprehensive study of the
Instruction Manual, followed by a written statement to the fact that he has well
understood its contents.
If the person has to be absent from work for more than three months, training has to be
repeated.

English Instruction Manual – Hopper - 12 -
4 Design and function
4.1 General
The machine is intended for use as a golf ball storage. It consists of a ball magazine
and is inside fitted with two plates on two levels for load reduction and, at the bottom, a
grid.
The grid consists of a number of ball ducts, arranged next to each other and ending
above a conveyor belt transporting the balls to the ball chute.
All interior surfaces are inclined so that the balls are continuously flushed downwards.
The lower level allows for damaged balls and debris to be sorted out.
All essential parts of the Hopper are manufactured of stainless steel, rust protected
steel or aluminium.
The Range Servant Hopper has been designed in order to provide driving range
owners with a long-lasting, reliable, practical and economic golf ball management
system.
4.2 Description of components
4.2.1 The function of the hopper outfeed mechanism
The lowest level inside the hopper consists of an inclined grid.
The balls run though the opening at the front.
The automatic outfeed mechanism allows control of the amount balls passed towards
the other machines in the system, as blower.
The roller brush chamfered side makes that the balls can pass below it.
The sensor controls the rotations of the brush.

English Instruction Manual – Hopper - 13 -
4.3 Main Components
4.3.1 Hopper with outfeed mechanism
Fig. 6: Hopper with outfeed mechanism
Pos. Designation
1 Hopper
2 Outfeed mechanism

English Instruction Manual – Hopper - 14 -
4.3.2 Hopper
Fig. 7: Hopper
Pos. Designation
1 Leg
2 Grid
3 Back sheet
4 Side sheet / Left
5 Side sheet / Right
6 Front sheet
7 Inner sheet
8 Top sheets

English Instruction Manual – Hopper - 15 -
4.3.3 Outfeed mechanism
Fig. 8: Outfeed mechanism
Pos. Designation
1 Brush
2 Hopper outfeed sheet
3 Motor
4 Sensor
5 Eccentric
6 Bearing

English Instruction Manual – Hopper - 16 -
5 Maintenance
5.1 General
Range Servant will provide accessories and original spare parts together with
competent advice.
Maintenance carried out correctly minimises defects and ensures maximum service life
and reliable operation. Any malfunctions are detected at an early stage and are
therefore easily corrected. Regular maintenance minimises defects and equipment
breakdown. The following maintenance instructions only refer to the most common
problems and their causes.
5.2 Periodical maintenance
5.3 Maintenance intervals and instructions
Maintenance intervals:
1. After 300 operating hours
2. Once every month
3. Once every golf season
Maintenance intervals and instructions 1 2 3
1 Machine interior and outfeed
1.1 Tighten the fixation bolts of the motor. X
1.2 Lubricate the bearings with ordinary lubricating oil. X
1.3 Check the roller brush, if there are groves, to be replaced. X
1.4 Empty the machine, sort out worn or damaged balls, stones
and grit etc and clean the inside with normal clean water. (Do
not spray water directly onto the electric motor.)
X
1.5 Check the mat inside, on the bottom of the hopper. If there are
no mat or the old one is damaged, it must be replaced,
otherwise the balls can damage the bottom of the hopper.
X
Fig. 9: Maintenance intervals

English Instruction Manual – Hopper - 17 -
5.4 Troubleshooting and repair
Although the operation of the machine is most reliable, problems may arise for various
reasons.
Attention!
To reduce the time spent on troubleshooting, always start by checking that
cables and connections are clean and tightened.
SYMTOMS POSSIBLE DEFECT CORRECTIVE MEASURES
The hopper is empty.
Check / start the filling sysytem
as washer-elevator.
The power supply is not
connected
Connect the machine to the
power supply.
No balls coming out
from the hopper
The hopper delivers
too many balls
The roller brush damaged, big
groves on it. Replace the roller brush.
Deffect inductive sensor.
The hopper delivers
too many balls. Replace the sensor.
Wrong adjustement for the
roller brush position when
stops.
Adjust the brush position so
that when stoped, balls can not
pass bellow it.
Fig. 10: Troubleshooting for hopper with outfeed
6 Installation
6.1 Factory testing and configuration
The hoppers are always tested before delivery to the customer. On this occasion all the
parameters of the control system are adjusted according the customer’s wishes.
Our objective when carrying out this final check is to verify that the product
corresponds on all accounts to the requirements laid down by the customer when
ordering and to prevent defective products from being brought onto the market.
6.2 Installation of the hopper
For trouble free operation, place the hopper on a firm and level surface.
We recommend that the machine be located under cover .

English Instruction Manual – Hopper - 18 -
7 Spare parts
In this chapter you will find detailed drawings of the ball dispenser showing the location
of the different spare parts. The tables accompanying the drawings contain information
about spare parts number and designation and the quantity of each spare part installed
per machine model.
( )= Optional accessories are marked with a parenthesis around the digit representing
quantity.
- = The alternative marked with ”-” depends on the customer’s choice of equipment.
7.1 Outfeed mechanism
Fig. 11: Outfeed mechanism
Pos. Part No. Designation Hopper-11 Hopper-15 Hopper-22
Hopper-30 Hopper-50
1 HAM0023 Roller brush 1 1 1 1
1 184100 Roller brush 1
3 105601 Motor 1 1 1 1 1
4 HAA0000 Sensor 1 1 1 1 1
5 DAM0000 Eccentric 1 1 1 1 1
6 104650 Bearing 1 1 1 1 1

- 19 - User’s Manual – Ball Dispenser Ultima English
8 Retailers and representatives
The following list contains all the necessary information concerning the Range Servant
representative closest to where you live.
The list is continuously updated on our home page http://www.rangeservant.com
8.1 Head Office
Sweden
Range Servant AB
Skallebackavägen 11
302 41 HALMSTAD
Telephone: [phone]
Fax: [phone]
E-Mail: [email protected]m
8.2 Your Sales Representative