WARRANTY CONDITIONS
1. This warranty is applicable only to model ODSR36A
wood fire manufactured from 1st March 2005.
2. The wood fire must be installed in accordance with the
Raypak installation instructions, supplied with the
wood fire , and in accordance with all relevant statutory
and local requirements of the State in which the wood
fire is installed.
3. This wood firemust be installed by a licensed person..
4. Where a failed component or wood fire is replaced
under warranty, the balance of the original warranty
period will remain effective. The replaced part or wood
fire does not carry a new warranty.
5. Where the wood fire is installed outside the boundaries
of a metropolitan area as defined by Rheem or further
than 25 km from a regional Rheem branch office, or an
Accredited Service Agent, the cost of transport,
Insurance and travelling costs between the
nearest Rheem Accredited Service Agent’s
premises and the installed site shall be the
owner’s responsibility.
6. The warranty only applies to the wood fire and original
or genuine (company) component replacement parts
and therefore does not cover any plumbing or
electrical parts supplied by the installer and not an
integral part of the wood fire, e.g. ; glass weather
doors.
WARRANTY EXCLUSIONS
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN
THE RAYPAK WOOD FIRE WARRANTY, HOWEVER THE FOLLOWING
EXCLUSIONS MAY CAUSE THE WOOD FIRE WARRANTY TO BECOME VOID
AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS.
(a) Accidental damage to the wood fire or any component,
including: Acts of God; failure due to misuse; incorrect
installation; attempts to repair the wood fire other than
by a Rheem Accredited Service Agent or the Rheem
Service Department.
(b) Where it is found there is nothing wrong with the wood
fire; where the complaint is related to fluing, water
leaks and are related to plumbing and not the wood
fire and do not comply with relevant codes or acts.
(c) Where the wood fire is located in a position that does
not comply with the Raypak wood fire installation
instructions or relevant statutory requirements, causing
the need for major dismantling or removal of
cupboards, doors or walls, or use of special equipment
to bring the wood fire to floor or ground level or to a
serviceable position.
(d) Repairs to the wood fire due to scale formation in the
flue ways where the chemistry is outside of the
guidelines detailed in the Owner’s Guide and
Installation Instructions booklet.
SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY
EXCLUDES ANY AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS,
FOUNDATIONS OR ANY OTHER CONSEQUENTIAL LOSS EITHER DIRECTLY OR
INDIRECTLY DUE TO THE OPERATION OF THE WOOD FIRE WORKMANSHIP OR OTHER
.
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