RDC C30 User manual

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SI M_PVT _1 Net work: Up Ser ver: U p Moni tor: A uto Pi ng: 41 6
C30 x
Ver 1.0. 6 . 5
User Manual
SMA-GSM
antenna connector
Ethernet
Serial
Power
Reset
USB
Customer: Radio Data Communications
Model: C30 Base dual SIM
Code: 000000951
Man. date: 2022/01/14
C30
TA-2019/1687
TA-2019/750
0 0 0 0 0 0 9 1 5
SIM1 #: 09602005422784 SIM2 #: 0960200549567
Rev 24 0322

Switching on the unit for the first time
OFF
POS
NEG IP1 RX
IP2
AC TX CID
1. Unscrew the 4 lid screws as indicated and carefully remove the lid.
The unit has an internal power switch so that it cannot be accidentally
switched on and the batteries discharged during transportation.
3. Carefully put the lid back into position and replace the 4 lid screws.
2. Slide the power switch to the on position.
Power switch

PSU-100
+-
18-40 A/h
12V Battery
AC
AC
Internal 3.7V 3000mAh lithium-iron batteries
provide 2-3 hours standby power
12V 5A
The charger may be unplugged during maintenance
without affecting the functioning of the unit
Unit contains industrial grade internal lithium batteries not suitable for consumer use.
CAUTION
Avoid excessive physical shock or vibration.
Do not disassemble or access the batteries.
Do not immerse in water.
Do not mix or replace with other different make, type, or model batteries.
Always dispose of electronic equipment or batteries in accordance with local regulations.
Do not expose to or dispose of the unit in fire.
Do not attempt to replace the batteries - return to the manufacturer for replacement.
Store the unit in a cool, dry and well-ventilated area.
OFF
OFF
Internal power switch
Increasing standby power time
Where more than 2-3 hours of standby power is required, an RDC PSU-100 power supply,
with an additional external battery, can be connected to the unit as shown below.
Powering the unit

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02- 09 1 0:1 2 RD C System Test [3 ]
02- 09 1 0:0 9 Lo gon [1]
02- 09 1 0:0 9 00 091 5 System S tartUp (E) [1]
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SIM_PVT_1 Network: Up Ser ver: Up Monitor: Auto Ping: 416
C30x
Ver 1.0.6 .5
Home
Signal strength
Poor
Marginal
Good
Very good
Battery status
Green
Orange
Red flashing
Red
Charging > 40% charge
Charging < 40% charge
Very low
Power fail
Date, time,
C30 name,
base number
Firmware
version
Settings
Support
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Event
type
Last
event
date Unit ID
Event/
restore
Last event
time
Signal
count
Home display
Ping RDC server ping time in seconds
Time Updated network or manual set time
Network Up/Down
NetMode Network access mode
- PVT Private
- PUB Public
- E C30 Ethernet
- W C30 WIFI
- 1 SIM SLOT TOP
- 2 SIM SLOT BOTTOM
Scrolling text display
Input power On/Fail
Receiver Connection status to local software
Monitor Output mode
- Ethernet
- USB
- R232
- AutoAck
- Repeater

- Repeater The RS232/USB port is used as an input to repeat data to the
RDC server. The server will distribute the data as per server
configuration to other C30's/C20's.
Monitor Output protocol.
Protocol
C30 Name Home screen display name.
- Ethernet
- USB
- R232
Settings menu
- AutoAck No output - C30 acknowledges signal data.
Network SIM_PVT RDC private APN SIM.
Source C30_PVT Device connection to RDC private network.
SIM_PUB Public SIM.
C30_SIM_PUB Select public SIM or Ethernet/WIFI router.
Data Mode Selects output port
C30_PUB User router via Ethernet/WIFI.
Baud Rate Select serial communication speed to the monitoring computer when data
mode is set to USB or RS232 - baud rate 4800, 9600 or 115200.
IP Mask C30 subnet mask - 8, 16 or 24.
These options may not be available depending on the setup.
End Char Set monitor application end character.
Use 0x00 format for hexadecimal values or use characters.
For the SUREGAURD_CID protocol output, the input protocol must be VHF or
CID to append the end character. The default end character of 0x14 will be
sent if it cannot be changed.
Monitor TCP Port number of monitoring application when Data Mode is set to Ethernet.
IP Gateway IP address of the user's router.
Net Source is C30_PUB/C30_SIM_PUB/C30_PVT".
Address
Send Panel ID Enable to send PANEL ID instead of unit ID.
Ack Char Set monitor application acknowledgment character.
Use 0x00 format for hexadecimal values or use characters.
Monitor IP IP address of monitoring application when Data Mode is set to Ethernet.
IP Address C30 IP address.
Port
Nack Char Set monitor application not-acknowledgment character.
Use 0x00 format for hexadecimal values or use characters.

- BMS Displays Battery management system data.
- SIM 2 Displays SIM test information. The lower the DBM value the
better. A Green/Blue signal graph is desired.
Call me Select pre-loaded support reasons before making a support request.
- SERIAL Sends a test signal out on the USB and RS232 ports to the
monitoring computer. An acknowledgement from the
monitoring software is expected back. The serial ports may
also be looped by using a USB converter or mini USB cable
from the C30 USB ports to the serial port to be tested.
Function Test - IO Tests front panel LEDs where base has no screen.
Show System Data Displays a general summary of settings and data for support purposes.
- SIM 1 Displays SIM test information. The lower the DBM value the
better. A Green/Blue signal graph is desired.
- CLEAR Clears displayed data.
All
AC fail
Support menu
Email Address
Power Fail None
Request Support Sends unit support data via email to RDC to request assistance.
Power Restore None
Notification Email address for power and battery status notifications.
Notifications Battery restore
AC restore
Notifications Battery low
All
Save Button Save settings and restart.
Update Updates the application. Available update shown at the top of the screen.
Remote Support If enabled, settings and historic system data can be accessed by RDC to
render remote support.
Roll Back Restores the application to the previous version.

OFF
POS
NEG IP1 RX
IP2
AC TX CID
Power switch
SIM card holder
2. Unscrew the 4 lid screws and carefully remove the lid.
1. Note the cables and connections to the live base before disconnecting it.
Swapping a faulty live base with a backup unit
3. Switch the internal power switch to the off position.
5. Carefully replace the lid and screws.
6. Send the unit to RDC without delay for servicing.
4. Remove the SIM card/s from the SIM card holder.
12. Connect the backup base into position for live operation.
11. Carefully put the lid back into position and replace the 4 lid screws.
8. Ensure that the internal power switch is in the off position.
7. Unscrew the 4 lid screws and remove the lid from the backup C30 unit.
9. Insert the SIM card/s from the live unit into the SIM card holder of the backup unit.
10. Switch the internal power switch to the on position.

Copyright © 2022
Radio Data Communications (PTY) Ltd.
24hr Standby 082 444 7176
NB: Please read GSM Warnings and General Trading Terms and Conditions
(including an indemnity) at www.radiodata.co.za