Reconyx HyperFire 2 User manual

4G LTE Camera Manual
Copyright: May 2020

1©RECONYX, Inc.
Table of Contents
I. Table of Contents ...................................................................1
II. Cellular Overview ...................................................................2
III. RECONYX®Cellular Plan ....................................................... 3
IV. App Install and Setup.............................................................5
V. Programming Options............................................................6
VI. Using your Cellular Camera .................................................. 7
VII. Battery and Power Specifications....................................... 10
VIII. Troubleshooting ................................................................... 12
IX. Your Information and Camera Warranty Registration ......14
X. Copyright & Trademark Information...................................15

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Cellular Overview
The simplest and best way to use the RECONYX®HyperFire2TM Series Cellular
Camera is to sign up with the RECONYX®Cell Plan. Download and install the
RECONYX®ConnectTM app from Google Play or the Apple App Store.
You can setup and manage your account, view your photos, change settings, see
your camera status, & request a photo, all from the ConnectTM app.
If for some reason you cannot use the ConnectTM app, you can send photos via email
direct from the camera. This setup requires you to run separate software on a
Windows PC to configure your camera. Images sent in this manner are not stored in
your RECONYX®cloud account and are not accessible from the ConnectTM app.
Other things you will need before using your camera:
•Secure Digital®(SD, SDHC or SDXC) Memory Card (up to 512GB)
•12 AA Batteries
NOTE: RECONYX®cameras should only be powered with either Energizer®AA
Ultimate Lithium batteries or NiMH rechargeable batteries.
There is also an External Power Jack included. This can be used with our Solar
Panel Power Unit (available at www.reconyx.com) or other 12v external power
source.
•Android or iOS device to run the RECONYX®ConnectTM app to setup your
account, view your photos, and program your cellular camera.
•Activating your camera is done through the RECONYX®ConnectTM app.
NOTE: If you have any questions or concerns relating to the operation or
functionality of your camera, please contact our Technical Service
Department by email at [email protected] or by calling toll free
866-493-6064.

3©RECONYX, Inc.
RECONYX®Cellular Plan
RECONYX®is your one-stop shop for your camera and cell plan.
There is no need to contact a cell carrier for activation or billing and no need to guess
which plan option is best for you. Everything is handled directly through the
RECONYX®ConnectTM app. Just open the app and tap the Add Camera button to get
started. Within minutes you'll be up and running. From there you can manage your
cameras, view your images and monitor your bill all from the same place!
NOTE: For the most current pricing and options go to www.reconyx.com .
Monthly Plan
Monthly access is just per camera and includes 200 mobile optimized images.
Additional images are billed to your Shared Data plan.
Shared Data
Blocks of 2,000 mobile optimized images per month. Image blocks are shared across
all RECONYX® cameras on your account.
NOTE: Each Full Resolution image counts as 10 mobile optimized images.
Cloud Storage
Images are stored in your secure cloud account and accessed with the RECONYX®
ConnectTM app. 1 GB of storage included (approximately 20,000 mobile optimized
images).
NOTE: Additional storage is available for purchase.

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Remote Access
Manage your camera remotely from the RECONYX®app:
•View and manage images
•Check camera status*
•Change camera settings*
•Fetch Full Resolution images*
NOTE:* Remote Access functions will be performed the next time the camera
connects to the network, which could be up to a day from when you make the
request.
Our REAL-TIME ACCESS feature allows for these functions to be performed
immediately.
Real-Time Access
Immediate Remote Access
REAL-TIME access allows immediate 2-way communication with your camera from
the RECONYX®ConnectTM app. REAL-TIME upgrades include:
•Take a photo right now
•Check camera status at any time
•Change camera settings without delay
•Fetch Full Resolution images immediately
NOTE: Purchased on a per camera basis.
Hibernate
You do not have to pay for cellular access when your camera is not in use. With the
RECONYX®plan, you can hibernate each camera for up to 6 continuous months per
year with no cancellation or re-activation fees. Your saved images are still accessible
in the RECONYX®app.
NOTE: When you wish to reactivate your camera, you will need to have
your camera in hand and follow the onscreen instructions.
NOTE: Go to www.reconyx.com for current pricing and options.

5©RECONYX, Inc.
App Install and Setup
Initial Setup
Install the RECONYX®ConnectTM app from Google
Play for Android or the Apple App Store for iOS.
Once the App is installed you will be prompted to:
1. Setup your account
2. Add/Pair your camera(s) with your device
3. Add your account and billing information
4. Setup optional Image or Data Cost caps
5. Decide what other optional services you
would like to include. Including Shared
Data and Real-Time Access
Once you have gone through these steps your
camera is ready to be deployed and start sending
you images.

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Programming Options
Now that you have set up your account and programmed your camera, it’s time to set
up the camera the way you would like to use it. You have many options for
programming your camera’s behavior with the RECONYX®ConnectTM app.
Be sure to check the HyperFire2TM User Guide for a complete list of all programming
options as well as other tips on how to setup your camera.
Cellular Programming Options
Image Size:
•Mobile Optimized Resolution
oCounts as 1 photo toward monthly limit
•Full Resolution
oSends full resolution photos
oCounts as 10 photos toward monthly limit
Transfer Mode:
•Normal
oModem shuts down between events
oLow traffic –a few events per week
•Fast
oKeeps modem connected to network at all times
oHigher Traffic –a few events per day
•Batch
oModem powers on and sends photos at
specified intervals
oNon-urgent data transfer
•Status Only
oModem powers on once per day
oSends camera status

7©RECONYX, Inc.
Using your Cellular Camera
Camera Details
Selecting “Cameras” in the app will give you additional
information regarding the status of your camera.
Including:
•Battery Life
•Cellular Signal
•SD Card Percentage Used
•Last Status, Date and Time
•Location
•Model
•Serial Number
•Firmware Version
Check Signal Strength
When you deploy your cellular camera, you will want to check the signal strength to
be sure the camera has a strong enough signal to send images.
Signal Strength Explained
Once a connection to the network is established the Reconyx®ConnectTM app will
display the cameras dBm rating (signal strength).
Less than -113
96 to 112 dBm
86 to 95 dBm
76 to 85 dBm
66 to 75 dBm
0 to 65 dBm
*approximate values
= Signal is too weak, camera will not attempt to send
= Camera will attempt to send
= Marginal Signal –should send photos, may take longer
= Acceptable Signal
= Good Signal
= Excellent Signal

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Request Image
Will allow you to take an image of what is in front of your camera and have it saved in
your Photos in the app.
Aim Mode
This feature will allow you to check your cameras
placement to be sure it is aimed correctly.
If you have “Real Time Access”, you can enter Aim
mode in the Connect app any time the camera is on
and armed. The app will wake up the camera to start
aim mode.
If you do not have “Real Time Access”, you will need to
put your camera into “Cell Aim Mode” using the menu
on your camera. Once in Cell Aim Mode the camera
will take and send a photo every 5 seconds, allowing
you to adjust the placement of the camera to capture
the area of interest correctly.
You can also “Show motion zone overlay” to see
approximately where motion will trigger the camera.
NOTE:These images will not be saved to your
photos for viewing later.

9©RECONYX, Inc.
On Camera Error Messages
When using the camera, or when selecting the “Check Cellular” option, there are a
few error messages that the camera may report on the LCD display. Including:
SIM ERROR
NO SERVICE
NO SIGNAL
NO DATA SERVICE
ACCOUNT ERROR
COULD NOT PAIR
AUTH ERROR
ERR: ##
= Sim missing, or locked from carrier with pin
= Bad APN, Incorrect carrier, or cannot connect to a tower
= signal is bad, or no 3G/4G available
= Account, or APN issue, or server is down
= No security token, or picture limit reached
= Account error (CANCELED, EXPIRED, TIMEOUT)
= Login issue (Username or Password)
= Modem error codes
NOTE:“Bad APN" could also mean that the incorrect carrier was selected and
does not match your SIM
Sending Pictures
When the camera is triggered it will take the number of photos specified in the trigger
settings. Once the sequence is finished the camera will then send the photos.
Mobile Optimized photos will be transmitted to the RECONYX®ConnectTM app. If you
would like the HD/full resolution photo you can request them within the app.
NOTE:Full resolution photos are always saved locally on the SD card.
NOTE:The HL2XC (License Plate Camera) will send full resolution photos by
default.
NOTE:Full Resolution Photos count as 10 photos toward monthly limit