Reconyx HyperFire 2 User manual

4G LTE Camera Manual
Copyright: May 2020

1©RECONYX, Inc.
Table of Contents
I. Table of Contents ...................................................................1
II. Cellular Overview ...................................................................2
III. RECONYX®Cellular Plan ....................................................... 3
IV. App Install and Setup.............................................................5
V. Programming Options............................................................6
VI. Using your Cellular Camera .................................................. 7
VII. Battery and Power Specifications....................................... 10
VIII. Troubleshooting ................................................................... 12
IX. Your Information and Camera Warranty Registration ......14
X. Copyright & Trademark Information...................................15

www.reconyx.com 2
Cellular Overview
The simplest and best way to use the RECONYX®HyperFire2TM Series Cellular
Camera is to sign up with the RECONYX®Cell Plan. Download and install the
RECONYX®ConnectTM app from Google Play or the Apple App Store.
You can setup and manage your account, view your photos, change settings, see
your camera status, & request a photo, all from the ConnectTM app.
If for some reason you cannot use the ConnectTM app, you can send photos via email
direct from the camera. This setup requires you to run separate software on a
Windows PC to configure your camera. Images sent in this manner are not stored in
your RECONYX®cloud account and are not accessible from the ConnectTM app.
Other things you will need before using your camera:
•Secure Digital®(SD, SDHC or SDXC) Memory Card (up to 512GB)
•12 AA Batteries
NOTE: RECONYX®cameras should only be powered with either Energizer®AA
Ultimate Lithium batteries or NiMH rechargeable batteries.
There is also an External Power Jack included. This can be used with our Solar
Panel Power Unit (available at www.reconyx.com) or other 12v external power
source.
•Android or iOS device to run the RECONYX®ConnectTM app to setup your
account, view your photos, and program your cellular camera.
•Activating your camera is done through the RECONYX®ConnectTM app.
NOTE: If you have any questions or concerns relating to the operation or
functionality of your camera, please contact our Technical Service
Department by email at [email protected] or by calling toll free
866-493-6064.

3©RECONYX, Inc.
RECONYX®Cellular Plan
RECONYX®is your one-stop shop for your camera and cell plan.
There is no need to contact a cell carrier for activation or billing and no need to guess
which plan option is best for you. Everything is handled directly through the
RECONYX®ConnectTM app. Just open the app and tap the Add Camera button to get
started. Within minutes you'll be up and running. From there you can manage your
cameras, view your images and monitor your bill all from the same place!
NOTE: For the most current pricing and options go to www.reconyx.com .
Monthly Plan
Monthly access is just per camera and includes 200 mobile optimized images.
Additional images are billed to your Shared Data plan.
Shared Data
Blocks of 2,000 mobile optimized images per month. Image blocks are shared across
all RECONYX® cameras on your account.
NOTE: Each Full Resolution image counts as 10 mobile optimized images.
Cloud Storage
Images are stored in your secure cloud account and accessed with the RECONYX®
ConnectTM app. 1 GB of storage included (approximately 20,000 mobile optimized
images).
NOTE: Additional storage is available for purchase.

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Remote Access
Manage your camera remotely from the RECONYX®app:
•View and manage images
•Check camera status*
•Change camera settings*
•Fetch Full Resolution images*
NOTE:* Remote Access functions will be performed the next time the camera
connects to the network, which could be up to a day from when you make the
request.
Our REAL-TIME ACCESS feature allows for these functions to be performed
immediately.
Real-Time Access
Immediate Remote Access
REAL-TIME access allows immediate 2-way communication with your camera from
the RECONYX®ConnectTM app. REAL-TIME upgrades include:
•Take a photo right now
•Check camera status at any time
•Change camera settings without delay
•Fetch Full Resolution images immediately
NOTE: Purchased on a per camera basis.
Hibernate
You do not have to pay for cellular access when your camera is not in use. With the
RECONYX®plan, you can hibernate each camera for up to 6 continuous months per
year with no cancellation or re-activation fees. Your saved images are still accessible
in the RECONYX®app.
NOTE: When you wish to reactivate your camera, you will need to have
your camera in hand and follow the onscreen instructions.
NOTE: Go to www.reconyx.com for current pricing and options.

5©RECONYX, Inc.
App Install and Setup
Initial Setup
Install the RECONYX®ConnectTM app from Google
Play for Android or the Apple App Store for iOS.
Once the App is installed you will be prompted to:
1. Setup your account
2. Add/Pair your camera(s) with your device
3. Add your account and billing information
4. Setup optional Image or Data Cost caps
5. Decide what other optional services you
would like to include. Including Shared
Data and Real-Time Access
Once you have gone through these steps your
camera is ready to be deployed and start sending
you images.

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Programming Options
Now that you have set up your account and programmed your camera, it’s time to set
up the camera the way you would like to use it. You have many options for
programming your camera’s behavior with the RECONYX®ConnectTM app.
Be sure to check the HyperFire2TM User Guide for a complete list of all programming
options as well as other tips on how to setup your camera.
Cellular Programming Options
Image Size:
•Mobile Optimized Resolution
oCounts as 1 photo toward monthly limit
•Full Resolution
oSends full resolution photos
oCounts as 10 photos toward monthly limit
Transfer Mode:
•Normal
oModem shuts down between events
oLow traffic –a few events per week
•Fast
oKeeps modem connected to network at all times
oHigher Traffic –a few events per day
•Batch
oModem powers on and sends photos at
specified intervals
oNon-urgent data transfer
•Status Only
oModem powers on once per day
oSends camera status

7©RECONYX, Inc.
Using your Cellular Camera
Camera Details
Selecting “Cameras” in the app will give you additional
information regarding the status of your camera.
Including:
•Battery Life
•Cellular Signal
•SD Card Percentage Used
•Last Status, Date and Time
•Location
•Model
•Serial Number
•Firmware Version
Check Signal Strength
When you deploy your cellular camera, you will want to check the signal strength to
be sure the camera has a strong enough signal to send images.
Signal Strength Explained
Once a connection to the network is established the Reconyx®ConnectTM app will
display the cameras dBm rating (signal strength).
Less than -113
96 to 112 dBm
86 to 95 dBm
76 to 85 dBm
66 to 75 dBm
0 to 65 dBm
*approximate values
= Signal is too weak, camera will not attempt to send
= Camera will attempt to send
= Marginal Signal –should send photos, may take longer
= Acceptable Signal
= Good Signal
= Excellent Signal

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Request Image
Will allow you to take an image of what is in front of your camera and have it saved in
your Photos in the app.
Aim Mode
This feature will allow you to check your cameras
placement to be sure it is aimed correctly.
If you have “Real Time Access”, you can enter Aim
mode in the Connect app any time the camera is on
and armed. The app will wake up the camera to start
aim mode.
If you do not have “Real Time Access”, you will need to
put your camera into “Cell Aim Mode” using the menu
on your camera. Once in Cell Aim Mode the camera
will take and send a photo every 5 seconds, allowing
you to adjust the placement of the camera to capture
the area of interest correctly.
You can also “Show motion zone overlay” to see
approximately where motion will trigger the camera.
NOTE:These images will not be saved to your
photos for viewing later.

9©RECONYX, Inc.
On Camera Error Messages
When using the camera, or when selecting the “Check Cellular” option, there are a
few error messages that the camera may report on the LCD display. Including:
SIM ERROR
NO SERVICE
NO SIGNAL
NO DATA SERVICE
ACCOUNT ERROR
COULD NOT PAIR
AUTH ERROR
ERR: ##
= Sim missing, or locked from carrier with pin
= Bad APN, Incorrect carrier, or cannot connect to a tower
= signal is bad, or no 3G/4G available
= Account, or APN issue, or server is down
= No security token, or picture limit reached
= Account error (CANCELED, EXPIRED, TIMEOUT)
= Login issue (Username or Password)
= Modem error codes
NOTE:“Bad APN" could also mean that the incorrect carrier was selected and
does not match your SIM
Sending Pictures
When the camera is triggered it will take the number of photos specified in the trigger
settings. Once the sequence is finished the camera will then send the photos.
Mobile Optimized photos will be transmitted to the RECONYX®ConnectTM app. If you
would like the HD/full resolution photo you can request them within the app.
NOTE:Full resolution photos are always saved locally on the SD card.
NOTE:The HL2XC (License Plate Camera) will send full resolution photos by
default.
NOTE:Full Resolution Photos count as 10 photos toward monthly limit

www.reconyx.com 10
Battery and Power Specifications
Your RECONYX®HyperFire2TM Cellular camera runs on twelve AA-cell batteries. We
highly recommend using either Energizer®Ultimate Lithium batteries or high-quality
NiMH Rechargeable batteries. You should NOT use alkaline batteries as they do not
provide as much power as Lithium or NiMH batteries and are adversely affected by
both hot and cold weather.
External Power Jack
Your camera also includes a water-tight External Power
Jack that is located on the bottom of your camera. You
will need to have clearance on the bottom of your camera
for the included power cable (our mounting systems and
security enclosures are perfect for this).
The cable has pigtails on the end so you can connect the
red wire to the positive (+) side and the black wire to the
negative (-) side (ground) of a battery or other external
power source.
Connecting to anything higher than 18 volts could damage your camera and will void
your warranty.
Input power supply should be able to deliver 4 amps of current at 12 volts.
We highly recommend having a fresh set of Energizer®Ultimate Lithium batteries
installed in the camera even when running with external power.
By having both internal and external power sources available, the camera will decide
which power source to use based on which has the greater voltage; thereby avoiding
a camera shutdown due to an external power failure.
TIP: The Solar Panel Power Unit available at www.reconyx.com is an ideal
solution to power your cellular camera via the external power jack.
NOTE: The external power connection is totally independent of the internal
batteries and DOES NOT deliver a charge to the batteries; even if
rechargeable batteries are used internally.

11 ©RECONYX, Inc.
Battery Performance
Because camera settings, subject activity, individual battery performance and
temperature all vary, there is no way to precisely predict a camera’s run time, the total
number of images that can be taken, or the temperature at which the camera will
operate on any given set of batteries. Therefore, the following table shows
approximate values to be used as a guide in determining what type of batteries will
best suit your needs.
If your Camera is in an area where it is not seeing a lot of activity and subsequently is
not sending a lot of photos, it may run for 6 months or more. Run time is very heavily
impacted by how many pictures are taken and sent.
NOTE:The values in the chart below were based on taking 50% daytime photos
and 50% nighttime photos at 70ºF.
Battery Type
Operating
Temperature
Number of Images
AA Energizer Ultimate
Lithium (1.5V)
-40º F (-40ºC)
and above
3,500 to 7,000
AA Rechargeable
Nickel-Metal Hydride
(1.2V, 2600MaH)
0º F (-18ºC)
and above
*1,500 to 4,000
* High and low temperatures can reduce run time of NiMH batteries by 50% or more.
NOTE: Battery life can vary greatly depending on signal strength.
TIP: You can purchase 1.5V Lithium batteries as well as RECONYX®certified
NiMH rechargeable batteries and chargers at www.reconyx.com.
Warning!Do not mix battery types! Damage to the camera can result and your
warranty will be voided if you mix battery types.

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Troubleshooting
No Photos Sent: If after setting up your account and programming your camera, it
does not send you any photos:
•Check to be sure you have adequate signal strength using the “Check Cellular”
option onboard the camera.
•Make sure that your account is setup properly through the Reconyx®ConnectTM
app. New accounts can take up to 2 hours to be active.
Poor Signal Strength: If you are getting inconsistent results it is most likely due to
poor signal in the location where the camera has been deployed. Try to relocate the
camera to another location. Sometimes moving the camera just a few feet can make
a significant difference in signal strength. You can check the signal strength by going
to “Camera Details” in the Reconyx®ConnectTM app.
Other Questions: If you have followed all the steps in this guide and are still having
trouble, please call our Technical Support team at [phone].
Or send an email to supp[email protected].

13 ©RECONYX, Inc.
Disclaimers: Any attempt to modify the camera from its original
configuration will void the warranty.
Safety Precautions
Before using the camera, please ensure that you read and understand the following safety
precautions. The safety precautions noted in this guide are intended to instruct you in the safe
and correct operation of the camera and its accessories to prevent injuries or damage to
yourself, other persons, and equipment. Always ensure that the camera is operated in
conformance with these user instructions.
Preventing Malfunction
Avoid Strong Magnetic Fields
Never place the camera in close proximity to electric motors or other equipment generating
strong electromagnetic fields. Exposure to strong magnetic fields may cause malfunctions or
corrupt image data.
Avoid Condensation
Moving the camera rapidly between hot and cold temperatures may cause condensation (water
droplets) to form on its external and internal surfaces. You can avoid this by placing the camera
in an airtight, plastic bag and letting it adjust to temperature changes slowly before removing it
from the bag.
If Condensation Forms Inside the Camera
Stop using the camera immediately if you detect condensation inside the camera. Continued use
may damage the camera. Remove the memory card and batteries from the camera and wait
until the moisture evaporates completely before resuming use.
Warnings
•Do not allow water or other liquids to enter the interior of the camera. If the exterior comes into
contact with liquids or salt air, wipe it dry with a soft, absorbent cloth. In the event that water or
other foreign substances enter the interior, immediately turn the camera’s power off and
remove the camera batteries.
•Use of power sources not expressly recommended for this equipment may lead to
overheating, fire, electrical shock, or other hazards.
•Do not short-circuit the battery terminals with metallic objects, such as key holders. It could
lead to overheating, burns, and other injuries.
•Avoid using, placing, or storing the equipment in places subject to strong sunlight or high
temperatures, such as the dashboard or trunk (boot) of a car. Exposure to intense sunlight
and heat may cause the batteries to leak, overheat or explode, resulting in fire, burns or other
injuries. High temperatures may also cause deformation of the casing.
•Check your state/local laws concerning the use of this product.

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Your Information and Camera Warranty Registration
Record Your Information
After you have familiarized yourself with this instruction manual, your camera, and
software, you should record some basic information here so that you don’t lose it.
It is also a good idea to keep your purchase receipt in case you would need
warranty work done on your camera.
IMEI Number:
ICCID (SIM) Number:
Phone Number:
Camera Serial #:
CodeLocTM Password:
Register your Camera
Your new HyperFire 2™ camera is covered by a 5-year warranty. In order for the
warranty to take effect, you must register your camera online within 90 days of
purchase at www.reconyx.com/warranty

15 ©RECONYX, Inc.
Copyright & Trademark Information
HyperFire2TM Cellular Camera Manual Copyright May 2020
Other trademarks and registered trademarks referred to in this document:
•HyperFire2™, Connect™, MapView™, CodeLoc™, NearVideo™, LFT™, RapidFire™, are trademarks of
RECONYX®
•Google Maps®, Gmail®, iOS®, Yahoo!®, Energizer® and RECONYX® are registered trademarks of their
respective owners.
•Secure Digital® (SD and SDHC) are registered trademarks of the SD Association.
All other trademarks and copyrights referred to are the property of their respective owners.
Manual Version: 20200513v2
RECONYX, Inc.
3828 Creekside Ln
Holmen, WI 54636
866-493-6064
www.reconyx.com