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GUARANTEE
Terms and Conditions for UK & ROI (outside UK & ROI contact your local distributor)
We, Applied EnergyProducts Limited, guarantee this product for domestic use only, for the period of12
months fromthe date ofpurchase.
Within the guarantee period we will resolve, free of charge, anymanufacturing defects in the product resulting
fromfaultyworkmanship or material on condition that:-
a) The appliance has been correctlyinstalled in accordance with our instructions and is being used on the
supplycircuit or voltage printed on the rating plate,
b) The appliance has been used in accordance with these instructions and has not been tampered with or
otherwise subject to misuse, neglect or accident.
c) The appliance has not been taken apart, modified or repaired except bya person authorised byus.
d) Evidence ofthe date ofpurchase in the formofan invoice or receipt will be required in order to qualifyfor
an in-guarantee repair,
e) For the service work to be undertaken free ofcharge, the work must be onlyundertaken by
Applied EnergyProducts Limited, or our approved agents.
f) Service under guarantee has no effect on the expirydate. The guarantee on anyexchanged parts or product
ends when the original guarantee period ends.
EXCLUSIONS
This guarantee DOES NOT cover damage or defects arising frompoor or incorrect installation, improper use or lack
of maintenance, including build-up of limescale. It is the responsibilityof the installer to check that the installation
parameters meet the requirements of the product, and anyrelevant regulations.
If we are called out to a fault, which is subsequentlyidentified as being an installation fault, we will make a charge. It is
important that the routine checks are completed before calling us out, as manyissues can be simplydiagnosed and
resolved.
We make no guarantees as to response times for repairs. We will endeavour to achieve the most timelyresponse
possible but while we indicate an average response time, this should not be taken as a guarantee.
The guarantee applies to a repair or replacement (at our discretion) of the product subject to the conditions above, and
DOES NOT cover compensation for the loss of the product or consequential loss of anykind.
The guarantee DOES NOT applyto the repair or replacement of halogen lamp heaters, pressure relief devices,
accessories, isolating switches, electrical cable, fuses and/or circuit breakers.
This guarantee does not affect your statutoryrights.
Full details of terms and conditions are available on request from:-
APPLIED ENERGY PRODUCTS LIMITED
MORLEY WAY, PETERBOROUGH, PE2 9JJ
TEL : 01733 456789 / FAX : 01733 310606
Website : www.applied-energy.com