RED GARDENIA User manual

USE AND MAINTENANCE
MANUAL

EN 14785 - 2006
Potencia nominal:
Potência nominal:
Nominal heat output:
Brændværdi:
Emisión CO ( al 13%de O2):
Emissão CO (13%de O2):
CO emission (at 13% O2)
CO emission (ved 13%O2):
Eficiencia:
Eficiencia:
Efficiency:
Virkningsgrad:
Temperadura humos:
Tempretura dos fumos:
Flue gas temperature:
Røggastemperatur:
Partículasdispersadas
Partículas
Dust
Støv
Asorbimiento electrico max:
Max. elektrisk effekt:
Tensión de funcionamiento:
Tensão electrica funcionamento:
Rated voltage:
Netspænding:
Distanciasde seguridad (retro):
Distancia de segurança (trasiera):
Safety clarence distance (back):
Sikkerhedsafstand (bag):
Distanciasde seguridad (laterales):
Distancia de segurança (lateral):
Safety clarence distance (side):
Sikkerhedsafstand (side):
Via La Croce 8, I- 33074 Vigonovo di Fontanafredda (PN) Italy.
09
A
rt. 15a B-VG - VKF AEAI
Regensburger und Münchener BStV erfüllt.
PRIMULA / ORCHIDEA
Max
Min
420 W
(Med. 80 W)
Potência electrica absorbida:
Max. electrical power supply:
9,5 kW
2,4 kW
P max
P min 0,014% 0,025%
P max
P min 91,7% 94,1%
22 mg/Nm3 (13% O2)
13 mg/MJ
Utilizar sólo con combustibles adaptados. Utilizar somente combustivel
adaquado. Use only recommended fuels. Anvend kun anbefalede
brændsler.
Leer y seguir las instrucciones! Leia atentamente e siga as
instruções! Leggere e seguire le istruzioni! Read and follow the
operating instructions! Følg fabrikantens brugervejledning!
COD:8900919100
230 V - 50 Hz.
50 mm
100 mm
Producto conforme a lainstalación de tubos múltiples. Produto conforme
para instalação em condutas multiplas. Appliance suitable for installation in
a shared flue. A
pp
aratet kan bru
g
es i en rø
gg
assamlelednin
g
.
180 °C
EN 14785 - 2006
Potencia nominal:
Potência nominal:
Nominal heat output:
Brændværdi:
Emisión CO ( al 13%de O2):
Emissão CO (13%de O2):
CO emission (at 13% O2)
CO emission (ved 13%O2):
Eficiencia:
Eficiencia:
Efficiency:
Virkningsgrad:
Temperadura humos:
Tempretura dos fumos:
Flue gas temperature:
Røggastemperatur:
Partículasdispersadas
Partículas
Dust
Støv
Asorbimiento electrico max:
Max. elektrisk effekt:
Tensión de funcionamiento:
Tensão electrica funcionamento:
Rated voltage:
Netspænding:
Distanciasde seguridad (retro):
Distancia de segurança (trasiera):
Safety clarence distance (back):
Sikkerhedsafstand (bag):
Distanciasde seguridad (laterales):
Distancia de segurança (lateral):
Safety clarence distance (side):
Sikkerhedsafstand (side):
Utilizar sólo con combustibles adaptados. Utilizar somente combustivel
adaquado. Use only recommended fuels. Anvend kun anbefalede
brændsler.
Leer y seguir las instrucciones! Leia atentamente e siga as
instruções! Leggere e seguire le istruzioni! Read and follow the
operating instructions! Følg fabrikantens brugervejledning!
COD:8900918500
230 V - 50 Hz.
50 mm
100 mm
Producto conforme a lainstalación de tubos múltiples. Produto conforme
para instalação em condutas multiplas. Appliance suitable for installation in
a shared flue. A
pp
aratet kan bru
g
es i en rø
gg
assamlelednin
g
.
170 °C
420 W
(Med. 80 W)
Potência electrica absorbida:
Max. electrical power supply:
P max
P min 0,014% 0,025%
P max
P min 91,7% 94,1%
22 mg/Nm3 (13% O2)
13 mg/MJ
Via La Croce 8, I- 33074 Vigonovo di Fontanafredda (PN) Italy.
09
Art. 15a B-VG - VKF AEAI
Regensburger und Münchener BStV erfüllt.
GARDENIA/MARGHERITA
Max
Min 8,0 kW 2,4 kW

EN 14785 - 2006
Potencia nominal:
Potência nominal:
Nominal heat output:
Brændværdi:
Emisión CO ( al 13%de O2):
Emissão CO (13%de O2):
CO emission (at 13% O2)
CO emission (ved 13%O2):
Eficiencia:
Eficiencia:
Efficiency:
Virkningsgrad:
Temperadura humos:
Tempretura dos fumos:
Flue gas temperature:
Røggastemperatur:
Partículasdispersadas
Partículas
Dust
Støv
Asorbimiento electrico max:
Max. elektrisk effekt:
Tensión de funcionamiento:
Tensão electrica funcionamento:
Rated voltage:
Netspænding:
Distanciasde seguridad (retro):
Distancia de segurança (trasiera):
Safety clarence distance (back):
Sikkerhedsafstand (bag):
Distanciasde seguridad (laterales):
Distancia de segurança (lateral):
Safety clarence distance (side):
Sikkerhedsafstand (side):
Leer y seguir las instrucciones! Leia atentamente e siga as
instruções! Leggere e seguire le istruzioni! Read and follow the
operating instructions! Følg fabrikantens brugervejledning!
230 V - 50 Hz.
50 mm
PRIMULAMULTIAIR - ORCHIDEA MULTIAIR
Via La Croce 8, I- 33074 Vigonovo di Fontanafredda (PN) Italy.
10
Art. 15a B-VG - VKF AEAI
Regensburger und Münchener BStV erfüllt.
Max
Min 11 kW 2,4 kW
COD:
20 mg/Nm3 (13% O2)
11 mg/MJ
190 °C
P max
P min 90,2% 94,1%
P max
P min 0,013% 0,025%
Utilizar sólo con combustibles adaptados. Utilizar somente combustivel
adaquado. Use only recommended fuels. Anvend kun anbefalede
brændsler.
50 mm
Producto conforme a la instalación de tubos múltiples. Produto conforme
para instalação em condutas multiplas. Appliance suitable for installation in
a shared flue. Apparatet kan bruges i en røggassamleledning.
420 W
(Med. 100 W)
Potência electrica absorbida:
Max. electrical power supply:
EN 14785 - 2006
Potencia nominal:
Potência nominal:
Nominal heat output:
Brændværdi:
Emisión CO ( al 13%de O2):
Emissão CO (13% de O2):
CO emission (at 13% O2)
CO emission (ved 13% O2):
Eficiencia:
Eficiencia:
Efficiency:
Virkningsgrad:
Temperadura humos:
Tempretura dos fumos:
Flue gas temperature:
Røggastemperatur:
Partículas dispersadas
Partículas
Dust
Støv
Asorbimiento electrico max:
Max. elektrisk effekt:
Tensión de funcionamiento:
Tensão electrica funcionamento:
Rated voltage:
Netspænding:
Distancias de seguridad (retro):
Distancia de segurança (trasiera):
Safety clarence distance (back):
Sikkerhedsafstand (bag):
Distanciasde seguridad (laterales):
Distancia de segurança (lateral):
Safety clarence distance (side):
Sikkerhedsafstand (side):
Via La Croce 8, I- 33074 Vigonovo di Fontanafredda (PN) Italy.
10
A
rt. 15a B-VG - VKF AEAI
Regensburger und Münchener BStV erfüllt.
DALIA
Max
Min 6,0 kW 2,1 kW
P max
P min 0,013% 0,059%
P max
P min 92,8% 94,0%
160 °C
320 W
(Med. 80 W)
14 mg/Nm3 (13% O2)
7 mg/MJ
Potência electrica absorbida:
Max. electrical power supply:
Utilizar sólo con combustibles adaptados. Utilizar somente combustivel
adaquado. Use only recommended fuels. Anvend kun anbefalede
brændsler.
Leer y seguir las instrucciones! Leia atentamente e siga as
instruções! Leggere e seguire le istruzioni! Read and follow the
operating instructions! Følg fabrikantens brugervejledning!
COD:8901007600
230 V - 50 Hz.
50 mm
50 mm
Producto conforme a la instalación de tubos múltiples. Produto conforme
para instalação em condutas multiplas. Appliance suitable for installation in
a shared flue. A
pp
aratet kan bru
g
es i en rø
gg
assamlelednin
g
.

red PELLET STOVES Contents
INSTALLATION AND USE MANUAL page 4
Contents Technical service - Rights reserved - Reproduction prohibited
INTRODUCTION ....................................................................................................................................6
1. WARNINGS AND GUARANTEE CONDITIONS.....................................................................................7
1.1.SAFETY INSTRUCTIONS..................................................................................................................7
1.2.OPERATING WARNINGS..................................................................................................................8
1.3.GUARANTEE CONDITIONS ..............................................................................................................9
1.3.1.Limitations...............................................................................................................................9
1.3.2.Exclusions................................................................................................................................9
2. THEORETICAL NOTIONS FOR INSTALLATION ................................................................................11
2.1.Pellets..........................................................................................................................................11
2.2.PRECAUTIONS FOR INSTALLATION................................................................................................12
2.3.OPERATING AREA.........................................................................................................................13
2.4.CONNECTION TO THE EXTERNAL AIR INTAKE................................................................................13
2.5.CONNECTION OF SMOKE DISCHARGE PIPE....................................................................................14
2.6.CONNECTION TO THE FLUE PIPE...................................................................................................15
2.7.CONNECTION TO AN EXTERNAL FLUE WITH INSULATED OR DOUBLE-WALL PIPE.............................15
2.8.CONNECTION TO THE FLUE PIPE...................................................................................................15
2.9.OPERATING PROBLEMS CAUSED BY DRAUGHT DEFECTS IN THE FLUE.............................................16
3. INSTALLATION AND ASSEMBLY......................................................................................................17
3.1.DRAWINGS AND TECHNICAL CHARACTERISTICS............................................................................17
3.1.1.GARDENIA/MARGHERITA Air...................................................................................................17
3.1.2.PRIMULA/ORCHIDEA Air.........................................................................................................17
3.1.3.PRIMULA/ORCHIDEA Multiair ..................................................................................................18
3.1.4.DALIA ...................................................................................................................................18
3.1.5.Technical characteristics .........................................................................................................19
3.2.PREPARATION AND UNPACK ING...................................................................................................21
3.3.LATERAL CLADDING ASSEMBLY.....................................................................................................23
3.4.HOT AIR DUCT CONNECTIONS FOR PRIMULA/ORCHIDEA MULTIAIR model......................................27
4. OPERATION .....................................................................................................................................28
4.1.PRE-LIGHTING WARNINGS............................................................................................................28
4.2.DISPLAY PANEL AND COMMANDS..................................................................................................29
4.2.1.Control panel logic..................................................................................................................29
4.3.MAKING THE ELECTRICAL CONNECTIONS......................................................................................31
4.4.STOVE POWER SUPPLY.................................................................................................................31
4.5.PRE-LIGHTING CHECK ..................................................................................................................31
4.6.FIRST LIGHTING ..........................................................................................................................31
4.6.1.Ignition/shutdown using the control panel (Key D)....................................................................31
4.7.OPERATING MODE........................................................................................................................32
4.7.1.Setting room temperature (Knob B).........................................................................................32
4.7.2.Setting the flame power (Knob C)............................................................................................32
4.7.3.Setting the hot air fan speed (Knob A) .....................................................................................32
4.7.4.Note on first ignition...............................................................................................................32
4.8.SHUTDOWN MODE (Key D)...........................................................................................................33
4.9.LOADING THE PELLETS.................................................................................................................33
4.10.CHOOSING THE TYPE OF PELLET LOAD (Key E) ..........................................................................33
4.11.VIEWING THE FLAME ................................................................................................................34
4.11.1.The shape..........................................................................................................................34
4.11.2.The colour..........................................................................................................................34
4.11.3.Character...........................................................................................................................34
4.12.Connection to a room thermostat................................................................................................35
4.13.Connection to the time programmer RED (optional-accessory RED) ...............................................36
4.14.SAFETY DEVICES.......................................................................................................................37
4.15.LED 1 SIGNALS DURING OPERATION..........................................................................................38
4.16.ALARM SIGNALLING ..................................................................................................................38

red PELLET STOVES Contents
INSTALLATION AND USE MANUAL page 5
Contents Technical service - Rights reserved - Reproduction prohibited
4.17.Shutdown mode due to alarm.....................................................................................................39
4.18.Exiting alarm condition...............................................................................................................39
5. MAINTENANCE AND CLEANING ......................................................................................................40
5.1.DAILY AND WEEKLY CLEANING BY THE USER.................................................................................40
5.1.1.Before each lighting................................................................................................................40
5.1.2.Check every 2/3 days .............................................................................................................40
5.1.3.Cleaning the glass..................................................................................................................40
5.2.PERIODIC CLEANING BY A SPECIALISED TECHNICIAN ....................................................................41
5.2.1.Cleaning of the heat exchanger...............................................................................................41
5.2.2.Shutting the stove down (end of season) .................................................................................43
5.2.3.Check of internal components .................................................................................................43
6. PROBLEMS / CAUSES / SOLUTIONS ...............................................................................................44
7. ELECTRICAL DIAGRAMS..................................................................................................................47

red PELLET STOVES Chapter 1
INSTALLATION AND USE MANUAL page 6
Introduction Technical service - Rights reserved - Reproduction prohibited
INTRODUCTION
Dear Customer,
We wish to thank you for choosing one of our products, specifically a
stove from the Pellet line.
In order to get the best performance from your stove and to
enjoy to the full the warmth and the sense of well-being which
the flame will diffuse through the home, we recommend that
you read this booklet carefully before lighting the s
tove for the first time.
While thanking you again, may we remind you that the stove MUST
NOT be used by children, and that they must always be kept at a safe
distance from it!
Revisions to the publication
In order to improve the product, to keep this publication up to date the
manufacturer reserves the right to make modifications without any
advance notice. Any reproduction, even in part, of this manual without
the consent of the manufacturer is prohibited.
Care of the manual and how to consult it
Take good care of this manual and keep it in a place which can
easily and quickly be reached.
If this manual should be lost or destroyed, or if it is in poor
condition, ask for a copy from your retailer or directly from the
manufacturer, providing product identification data.
Information which is essential or that requires special attention is
shown in bold text.

Italic text is used to call your attention to other paragraphs in the
manual or for any additional clarifications.
SYMBOLS USED IN THE MANUAL
ATTENTION
This warning sign indicates that the message to which it
refers should be carefully read and understood, because
failure to comply with what these notices say can cause
serious damage to the stove and put the user's safety at
risk.
INFORMATION
This symbol is used to highlight information which is
important for proper stove operation. Failure to comply with
these provisions will compromise use of the stove and its
operation will not be satisfactory.
OPERATING SEQUENCES:
Indicates a sequence of buttons to be pushed to access
menus or to make adjustments.
MANUAL
Indicates that you should carefully read this manual or the
related instructions.

red PELLET STOVES Chapter 1
INSTALLATION AND USE MANUAL page 7
Warnings and guarantee conciliations Technical service - Rights reserved - Reproduction prohibited
1. WARNINGS AND GUARANTEE CONDITIONS
1.1. SAFETY INSTRUCTIONS
Installation of the stove, making the electrical
connections, checking its operation, and
maintenance are all tasks which should be carried
out by qualified and authorised personnel.
Install the stove in accordance with the
regulations in force in your local area, region and
country.
This apparatus cannot be used by people
(including children with limited physical,
sensorial or mental abilities or with little
experience and know-how unless they have been
viewed or instructed on the use of the apparatus
by the person responsible for its safety.
For the correct use of the stove and of the electronic
apparatus connected to it, and to prevent accidents, the
instructions given in this booklet must always be
followed.
Use, adjustment and programming must be carried out
by adults. Errors or incorrect settings may cause
hazardous conditions and/or poor operation.
Before beginning any operation, the user, or whoever is
preparing to operate on the stove, must have read and
understood the entire contents of this instruction
booklet.
The stove is to be used only for its intended purpose.
Any other use is to be considered improper and
therefore hazardous.
Do not use the stove for standing on or as any kind of
support.
Do not put clothes to dry on the stove Any clothes
hangers and suchlike must be kept a suitable distance
from the stove. Danger of fire.
The user is fully liable for improper use of the product,
thus releasing the company from all civil or penal
liabilities.
Any tampering or replacement that is unauthorised or
not using original spare parts for the stove could be
hazardous to the user and releases the company from
any civil or penal liability.
Most of the surfaces of the stove are extremely hot (the
door, the handle, the glass, smoke discharge pipes etc.).
Avoid coming into contact with these parts, therefore,
without adequate protective clothing or suitable
implements, such as gloves with thermal protection or
implements which keep the hands cool.
Under no circumstances should the stove be run
with the door open or the glass broken.
Do not touch the stove with wet hands, in view of the
fact that it is an electrical appliance. Always disconnect
the supply cable before doing anything to the unit.

red PELLET STOVES Chapter 1
INSTALLATION AND USE MANUAL page 8
Warnings and guarantee conciliations Technical service - Rights reserved - Reproduction prohibited
Before carrying out any cleaning or maintenance
operation, make sure in advance that the stove is
disconnected from the mains electricity supply, by
turning off the main switch located on the back of the
stove, or by unplugging the supply cable.
The stove must be electrically connected to a system
equipped with an effective earth conductor.
The system must be of adequate rated capacity for the
stated electrical power of the stove.
Incorrect installation or poor maintenance (not
compliant with the provisions set out in this manual)
may cause damage to persons, animals or objects. The
company is not civilly or criminally liable in these cases.
1.2. OPERATING WARNINGS
Shut the stove down in the event of a breakdown or
bad running.
Pellets must not be fed manually into the burner.
Accumulated unburnt pellets in the burner after each
"failed ignition" must be removed before igniting it
again.
Do not wash the inside of the stove with water.
Do not wash the stove with water. The water could get
inside the unit and damage the electrical insulation and
cause electric shocks.
Do not expose your own body to hot air for extended
periods. Do not overheat the room you are in and
where the stove is installed. This could cause injuries
and health problems.
Do not expose plants or animals to a direct hot air flow.
There could be harmful effects on them.
Do not put any fuels in the hopper but wood pellets.
Install the stove in a location with adequate means of
fire-prevention and equipped with all services such as
power supply (air and electricity) and fume discharge.
If there is a fire in the flue pipe, extinguish the stove,
disconnect it from the power supply and never open
the door. Then contact the competent authorities.
If the stove and the ceramic cladding are in storage, it
should be in a place that is free of damp, and they
should not be exposed to extremes of temperature.
It is inadvisable to base the stove directly on the floor,
and if the floor is made of flammable material, it must
be suitably insulated.
Do not light the stove with flammable materials if the
ignition system breaks down.

red PELLET STOVES Chapter 1
INSTALLATION AND USE MANUAL page 9
Warnings and guarantee conciliations Technical service - Rights reserved - Reproduction prohibited
INFORMATION
For any problems, please contact your dealer or
company qualified and authorised personnel and always
request original spare parts for repairs.
Only use the fuel recommended by the company (for
ITALY only 6mm diameter pellets whereas for the other
European countries, pellets with a diameter of 6-8 mm)
and only supplied by the automatic feed system.
Periodically check and clean the smoke outlet ducts
(connection to the flue pipe).
The pellet stove is not a cooking appliance.
Always keep the cover of the fuel hopper closed.
Keep this instruction manual carefully because it must
stay with the stove throughout its working life. If the
stove is sold or transferred to another user, always
make sure that the booklet goes with the product.
If lost, please request a copy from your dealer or from
the company.
1.3. GUARANTEE CONDITIONS
The company guarantees the stove, excluding the
components which are subject to normal, for a period
of two years from the date of purchase, as proved by a
supporting document which gives the name of the vendor
and the date on which the sale took place. The guarantee is
conditional on the guarantee certificate being filled in and
returned within 8 days, and requires that the product be
installed and tested by a specialised installer, according to
the detailed instructions given in the instruction booklet
supplied with the product.
The term 'guarantee' is to be understood to denote the free-
of-charge replacement or repair of parts recognised to
have been defective at the start by reason of
manufacturing defects.
1.3.1. Limitations
The above guarantee does not cover components relating to electrical
and electronic parts, or fans, on which the guarantee period is 1 year
from the purchase of the product, documented as specified above. The
guarantee does not cover parts subject to normal wear such as
gaskets, glass, and any parts with can be removed from the firebox.
The replacement parts will be guaranteed for the remainder of the
guarantee period starting from the date of purchase of the product.
1.3.2. Exclusions
Variations in colour in the painted or ceramic parts, and crackling of the
glaze on the ceramics, do not constitute grounds for a claim under the
guarantee, as they are natural characteristics of the material and of the
use of the product.
The guarantee will not cover all parts which are found to be faulty due
to negligence or careless use, incorrect maintenance, installation not
conform with that specified by the company (see relative chapters in
this manual for use).

red PELLET STOVES Chapter 1
INSTALLATION AND USE MANUAL page 10
Warnings and guarantee conciliations Technical service - Rights reserved - Reproduction prohibited
The company is not liable for any damages caused directly or indirectly,
to persons, animals or objects consequent to the non-observance of all
the instructions given in this manual, especially the cautions relating to
installation, use and maintenance.
If the product does not perform correctly, contact your local retailer
and/or importer.
Damage caused by transport and/or handling is excluded from the
guarantee.
For installation and use of the product, reference must be made
exclusively to the booklet supplied.
The guarantee will be invalidated in the event of damage caused by
tampering with the appliance, atmospheric agents, natural disasters,
electrical discharges, fire, defects in the electrical system, and caused
by lack of, or incorrect, maintenance in terms of the manufacturer's
instructions.
CLAIMS UNDER THE GUARANTEE
the request for action under the guarantee must be
addressed to the retailer, who will forward the claim
technical assistance service.
The company is not liable in the event that the
product and any other accessory is improperly used
or modified without authorisation.
Only original spare parts must be used for all
replacements.

red PELLET STOVES Chapter 2
INSTALLATION AND USE MANUAL page 11
Theoretical notions for installation Technical service - Rights reserved - Reproduction prohibited
2. Theoretical notions for installation
2.1. Pellets
Wood pellets are manufactured by hot-extruding compressed sawdust which
is produced during the working of natural dried wood. The compactness of
the material comes from the lignin which is contained in the wood itself, and
allows the production of pellets without the use of glues or binders.
The market offers different types of pellet with characteristics which
vary depending on what mixture of woods is used. The diameter varies
between 6 mm and 8 mm, with a standard length in the range 5 mm to
30 mm. Good quality pellets have a density which varies between 600
kg/m3 and 750 kg/m3, with a moisture content which varies from 5%
to 8% by weight.
Besides being an ecological fuel (exploiting timber residues to the
maximum and achieving cleaner combustion than is possible with fossil
fuels), pellets also have technical advantages. While good-quality
timber has a calorific power of 4.4 kW/kg (with 15% moisture,
therefore after about 18 months' seasoning), the equivalent figure for
pellets is 4.9 kW/kg.
To ensure good combustion, the pellets must be stored in an area that
is free of humidity and protected from dirt. The pellets are usually
supplied in 15 kg. sacks, so storing them is very convenient.
Good quality pellets ensure good combustion, thus lowering the
emission of harmful agents into the atmosphere.
The poorer the quality of the fuel, the more
frequently will intervention be necessary for cleaning
the internal parts, such as the grate and the
combustion chamber.
The main certifications of quality for pellets in the European market are
DINplus and Ö-Norm M7135;these ensure respect of:
Calorific power: 4.9 kWh/kg
Water content: max 10% of weight
Percentage of ashes: max 0,5% of weight
Diameter: 5 – 6mm
Length: max 30mm
Contents: 100% untreated wood, with no added bonding
substances (bark percentage 5% max)
Packaging: in sacks made from ecologically compatible or
biologically decomposing material
Fuel pellets
15 Kg sack of fuel

red PELLET STOVES Chapter 2
INSTALLATION AND USE MANUAL page 12
Theoretical notions for installation Technical service - Rights reserved - Reproduction prohibited
The company strongly recommends the use of
certified fuel for its stoves (DINplus and Ö-Norm
M7135).
The use of fuel of inferior quality or not conforming
to the specification given above compromises the
running of your stove and can therefore lead to the
termination of the guarantee and of the
manufacturer's responsibility for the product.
Pellet stoves only work with pellets having a
diameter of 6-8 mm with a length ranging from 5mm
to max 30 mm.
2.2. PRECAUTIONS FOR INSTALLATION
IMPORTANT!
Installation and assembly of the stove must be
carried out by qualified personnel.
The stove must be installed in a suitable position to allow the normal
operations of opening and ordinary maintenance.
The site must be:
capable of providing the environmental conditions for operation
equipped with power supply 230V 50 Hz
capable of taking an adequate system for smoke discharge
provided with external ventilation
provided with an earth connection complying with CEI 64-8
The stove must be connected to a flue pipe or an internal or
external vertical duct conforming to current standards UNI
7129 - 7131 9615.
The stove must be positioned in such a way that the electrical
plug is accessible.
IMPORTANT!
The stove must be connected to a flue pipe or a
vertical duct which can discharge the fumes at the
highest point of the building.
The fumes are however derived from the combustion
of wood products, and if they come into contact with
or close to walls, they can make dirty marks.
Also take care because the fumes are very hot but
almost invisible, and can cause burns on contact.
The holes for the passage of the smoke pipe and for
the intake of air from outside should be made before
positioning the stove unit.

red PELLET STOVES Chapter 2
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2.3. OPERATING AREA
For proper functioning and a good temperature distribution, the stove
should be positioned in a location where it is able to take in the air
necessary for combustion of the pellets (about 40 m3/h must be
available), as laid down in the standard governing the installation and
in accordance with local national standards.
The volume of the room must not be less than 30 m3.
The air must come in through permanent openings made in walls (in
proximity to the stove) which give onto the outside, with a minimum
cross-section area of 100 cm2. These openings must be made in such a
way that it is not possible for them to be obstructed in any way.
Alternatively, the air can be taken from rooms adjacent to the one
which needs ventilating, as long as they are provided with an air intake
from the outside, and are not used as bedrooms or bathrooms, and
provided there is no fire risk such as there is for example in garages,
woodsheds, and storerooms, with particular reference to what is laid
down in current standards.
It is not permissible to install the stove in bedrooms,
bathrooms, or in a room where another heating
appliance is installed (fireplace, stove etc.) which
does not have its own independent air intake.
Locating the stove in a room with an explosive
atmosphere is prohibited.
The floor of the room where the stove is to be
installed must be strong enough to take its weight.
In the case of flammable walls, keep a minimum distance to the rear
(A) of 5 cm, to the side (B) 5 cm, a minimum distance from the tube
to the wall (E) of 5 cm and to the front 150 cm.
If the room contains objects which are believed to be particularly
delicate, such as drapes, sofas and other furniture, their distance from
the stove should be considerably increased.
If the flooring is made of wood, provide a floor
protection surface in compliance with current
national standards.
2.4. CONNECTION TO THE EXTERNAL AIR INTAKE
It is essential that at least as much air must be able to flow into the
room where the stove is installed as is required for proper combustion
in the appliance and for the ventilation of the room. This can be
effected by means of permanent openings in the walls of the room to
be ventilated, which give onto the outside, or by single or collective
ventilation ducts.
For this purpose, on the external wall near the stove, a hole must be
made with a minimum free cross-section of 100 cm². (equivalent to a
round hole of 12 cm diameter or a square hole 10x10 cm), protected by
a grille on the inside and the outside.
The air intake must also:
communicate directly with the room where the stove is installed
be protected by a grille, metal mesh or suitable guard, as long as
this does not reduce the area below the minimum.
be positioned in such a way as to be impossible to obstruct
Example of pellet stove installation
Example of pellet stove installation

red PELLET STOVES Chapter 2
INSTALLATION AND USE MANUAL page 14
Theoretical notions for installation Technical service - Rights reserved - Reproduction prohibited
2
1
It is not compulsory to connect the air intake directly
with the stove (so that it draws air directly from
outside), but it is essential at all events to ensure an
airflow of 50 cubic metres per hour by the use of a
hole of the dimensions given.
See standard UNI 10683.
2.5. CONNECTION OF SMOKE DISCHARGE PIPE
When making the hole for the passage of the smoke discharge pipe, it
is necessary to take into account the possible presence of flammable
materials. If the hole will be going through a wall made of wood or any
other material which is sensitive to heat, the INSTALLER MUST first
of all use the special wall union (diam.13cm 13cm minimum) and
properly insulate the pipe of the stove that passes through it, using
adequate insulation materials (thickness 1.35cm with minimum thermal
conductivity of 0.07 W/m°K).
The same is true if the stove pipe must run through vertical or
horizontal stretches passing in proximity (min.20cm) to the heat-
sensitive wall
As an alternative we recommend the use of insulated pipe, which can
also be used on the outside to avoid condensation.
The combustion chamber works in low pressure. The smoke duct for
the discharge of fumes will also be under low pressure when connected
to an efficient flue pipe as directed.
Pipes and unions with suitable gaskets must always
be used, to guarantee a hermetic seal.
All sections of the smoke duct must be inspectable and
removable to enable periodic internal cleaning. Tee
connectors with inspection caps should be used.
Position the stove bearing in mind all the instructions and
considerations above.
IMPORTANT!
All 90 degree changes of direction in the flue pipe
must be fitted with suitable tee connectors to allow
the possibility of inspection. (see accessories for
pellet stove)
It is absolutely prohibited to fit a grille on the end of
the discharge pipe, because it could lead to poor
running of the stove.
FOR CONNECTION TO THE FLUE PIPE, NOT MORE
THAN 2-3 METRES OF HORIZONTAL PIPE MUST BE
USED AND NOT MORE THAN THREE 90° CURVES
MUST BE USED
IT IS ALSO ADVISABLE NOT TO EXCEED 6 METRES IN
LENGTH WITH THE PIPE Ø 80 mm
Example of pellet stove installation
Rear view of a pellet stove (example)
1) Combustion air intake
2) Smoke outlet

red PELLET STOVES Chapter 2
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Theoretical notions for installation Technical service - Rights reserved - Reproduction prohibited
2.6. CONNECTION TO THE FLUE PIPE
The flue pipe must have internal dimensions not larger than 20 x 20
cm, or diameter 20 cm. In the event of larger dimensions, or of the
flue pipe being in poor condition (for example cracks, poor insulation,
etc.), it is advisable to fit a stainless steel pipe of suitable diameter
inside the flue pipe throughout its length, right up to the top.
Check with suitable instruments that there is a minimum draught of 10
Pa.
At the bottom of the flue pipe, provide an inspection cap to allow
periodic checking and cleaning, which must be done annually.
Make a gas-tight connection to the flue pipe, using pipes and
connectors as recommended by us.
You must ensure that a windproof cowl should be fitted which complies
with the standards in force.
This type of connection ensures the evacuation of the
fumes even in the event of a temporary power cut.
2.7. CONNECTION TO AN EXTERNAL FLUE WITH
INSULATED OR DOUBLE-WALL PIPE
The external fluepipe must have internal dimensions of minimum
10x10 cm or 10 cm diameter, and maximum 20x20 cm or 20 cm
diameter.
Check with suitable instruments that there is a minimum draught of 10 Pa.
The only type of pipe which is permissible is insulated (double-walled)
stainless steel, smooth on the inside, fixed to the wall. Flexible stainless
steel pipe must not be used. At the bottom of the flue pipe, provide an
inspection cap to allow periodic checking and cleaning, which must be
done annually. Make a gas-tight connection to the flue pipe, using
pipes and connectors as recommended by us.
You must ensure that a windproof cowl should be fitted which complies
with the standards in force.
This type of connection ensures the evacuation of the
fumes even in the event of a temporary power cut.
2.8. CONNECTION TO THE FLUE PIPE
For proper functioning, the connecting pipe between the stove and the
chimney or flue duct must have a slope of not less than 3% in the
horizontal stretches, the length of which must not exceed 2/3
metres, and the vertical distance between one tee connector and
another (change of direction) must not be less than 1.5m.
Check with suitable instruments that there is a minimum draught of 10
Pa.
At the bottom of the flue pipe, provide an inspection cap to allow
periodic checking and cleaning, which must be done annually.
Make a gas-tight connection to the flue pipe, using pipes and
connectors as recommended by us.
You must ensure that a windproof cowl should be fitted which complies
with the standards in force.
1) Windproof cowl
2) Flue pipe
3) Inspection
1) Windproof cowl
2) Flue pipe
3) Inspection
1) Windproof cowl
2) Flue pipe
3) Inspection

red PELLET STOVES Chapter 2
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Theoretical notions for installation Technical service - Rights reserved - Reproduction prohibited
This type of connection ensures the evacuation of the
fumes even in the event of a temporary power cut.
2.9. OPERATING PROBLEMS CAUSED BY DRAUGHT
DEFECTS IN THE FLUE
Of all the weather and geographical conditions which affect the
operation of a flue pipe (rain, fog, snow, altitude a.s.l., exposure to
sunlight, direction of facing), the wind is unquestionably the most
decisive. In fact, along with thermal depression caused by the
difference in temperature inside and outside of the chimney, there is
another type of depression or over-pressure: dynamic pressure caused
by the wind. An updraft always increases depression and hence
draught. A crosswind increases depression provided the cowl has been
installed properly. A downdraft always decreases depression, at times
inverting it.
Besides the direction and force of the wind, the position of the flue and
the cowl with respect to the roof of the building and the surrounding
landscape is important.
The wind also influences the operation of the chimney indirectly by
creating high-pressure and low-pressure zones, not only outside the
building but inside as well. In rooms directly exposed to the wind (2),
an indoor high-pressure area can be created which can augment the
draught in stoves and fireplaces, but it can be counteracted by the
external high pressure if the cowl is situated on the side exposed to the
wind (1). On the other hand, in the rooms on the opposite side from
the direction of the wind (3), a dynamic depression can be created
which competes with the natural thermal depression developed by the
chimney, but this can be compensated for (sometimes) by locating the
flue on the opposite side from the direction of the wind (4).
IMPORTANT!
The operation of the pellet stove is noticeably
sensitive to the conformation and position of the flue
which is adopted.
Hazardous conditions can only be overcome by
suitable setting-up of the stove carried out by
qualified personnel.
1
2 3
4
E.g. Crosswind 2: 8 m/sec
Depression of 30Pa
E.g. Downdraft at 45° of
8m/sec. Overpressure of 17
Pa
1-2 = High-pressure zones
3-4 = Low-pressure zones
WIND
Least favourable points Most favourable position
WIND
Downdraft
High-pressure Low-pressure zone

red PELLET STOVES Chapter 3
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Installation and assembly Technical service - Rights reserved - Reproduction prohibited
3. INSTALLATION AND ASSEMBLY
3.1. DRAWINGS AND TECHNICAL CHARACTERISTICS
3.1.1. GARDENIA/MARGHERITA Air
512
53061
491
Ø80 Ø48
101043
130 187 193
213
391,5
3.1.2. PRIMULA/ORCHIDEA Air
213
219
187
156
391,5
1092
10
60
515
562
Ø80 Ø48

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Installation and assembly Technical service - Rights reserved - Reproduction prohibited
3.1.3. PRIMULA/ORCHIDEA Multiair
3.1.4. DALIA

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Installation and assembly Technical service - Rights reserved - Reproduction prohibited
3.1.5. Technical characteristics
Technical characteristics GARDENIA - MARGHERITA AIR
Overall thermal power Max. 8 kw / 6.880 kcal
Overall thermal power Min. 2,4 kw / 2.064 kcal
Yield at maximum 91,7%
Yield at minimum 94,1%
Temperature of exhaust smoke at maximum 170°C
Temperature of exhaust smoke at minimum 100°C
Dust 22 mg/Nm3 (13% O2) - 13 mg/MJ
CO at 13%O² at minimum and maximum 0,025 – 0,014%
CO2at minimum and maximum 5,7% - 8,7%
Mass of smoke at minimum and maximum 4-6,6 g/sec
Suggested draught at max power 0,10 mbar – 10 Pa
Suggested draught at min power 0,05 mbar – 5 Pa
Hopper capacity 37 liters
Fuel pellet type Pellet diameter 6-8 mm. Length range 5-30 mm
Pellet consumption per hour Min~0,6 kg/h* Max~1,8 kg/h*
Operating time between re-fuelling At min~40 h* At max~13 h*
Heatable volume m3172/40-196/35-229/30 **
Combustion air inlet External diameter 50 mm.
Smoke outlet External diameter 80 mm.
Maximum absorbed electrical power Max 420 Watt/Med 80 Watt
Power supply frequency and voltage 230 Volt / 50 Hz
Net weight 140 Kg.
Weight with packaging 150 Kg.
* Data that may vary depending on the type of pellets used.
**Heatable volume based on demand of cal/m340-35-30 (respectively 40-35-30 Kcal/h for m3)
Appliance suitable for installation in a shared flue.
Technical characteristics PRIMULA - ORCHIDEA AIR
Overall thermal power Max. 9,5 kw / 8.170 kcal
Overall thermal power Min. 2,4 kw / 2.064 kcal
Yield at maximum 91,7%
Yield at minimum 94,1%
Temperature of exhaust smoke at maximum 180°C
Temperature of exhaust smoke at minimum 100°C
Dust 22 mg/Nm3 (13% O2) - 13 mg/MJ
CO at 13%O² at minimum and maximum 0,025 – 0,014%
CO2at minimum and maximum 5,7% - 8,7%
Mass of smoke at minimum and maximum 4,0-7,7 g/sec
Suggested draught at max power 0,10 mbar – 10 Pa
Suggested draught at min power 0,05 mbar – 5 Pa
Hopper capacity 44 liters
Fuel pellet type Pellet diameter 6-8 mm. Length range 5-30 mm
Pellet consumption per hour Min~0,6 kg/h* Max~2,0 kg/h*
Operating time between re-fuelling At min~48 h* At max~15 h*
Heatable volume m3204/40-233/35-272/30 **
Combustion air inlet External diameter 50 mm.
Smoke outlet External diameter 80 mm.
Maximum absorbed electrical power Max 420 Watt/Med 80 Watt
Power supply frequency and voltage 230 Volt / 50 Hz
Net weight 160 Kg.
Weight with packaging 170 Kg.3
* Data that may vary depending on the type of pellets used.
**Heatable volume based on demand of cal/m340-35-30 (respectively 40-35-30 Kcal/h for m3)
Appliance suitable for installation in a shared flue.

red PELLET STOVES Chapter 3
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Technical characteristics PRIMULA - ORCHIDEA MULTIAIR
Overall thermal power Max. 11 kw / 8.170 kcal
Overall thermal power Min. 2,4 kw / 2.064 kcal
Yield at maximum 90,2%
Yield at minimum 94,1%
Temperature of exhaust smoke at maximum 190°C
Temperature of exhaust smoke at minimum 130°C
Dust 20 mg/Nm3 (13% O2) - 11 mg/MJ
CO at 13%O² at minimum and maximum 0,025 – 0,013%
CO2at minimum and maximum 5,7% - 8,6%
Mass of smoke at minimum and maximum 4,0-9,9 g/sec
Suggested draught at max power 0,10 mbar – 10 Pa
Suggested draught at min power 0,05 mbar – 5 Pa
Hopper capacity 44 liters
Fuel pellet type Pellet diameter 6-8 mm. Length range 5-30 mm
Pellet consumption per hour Min~0,6 kg/h* Max~2,0 kg/h*
Operating time between re-fuelling At min~48 h* At max~15 h*
Heatable volume m3247/40-283/35-330/30 **
Combustion air inlet External diameter 50 mm.
Smoke outlet External diameter 80 mm.
Maximum absorbed electrical power Max 420 Watt/Med 80 Watt
Power supply frequency and voltage 230 Volt / 50 Hz
Net weight 160 Kg.
Weight with packaging 170 Kg.3
* Data that may vary depending on the type of pellets used.
**Heatable volume based on demand of cal/m340-35-30 (respectively 40-35-30 Kcal/h for m3)
Appliance suitable for installation in a shared flue.
Technical characteristics DALIA AIR
Overall thermal power Max. 6,0 kw / 5.160 kcal
Overall thermal power Min. 2,1 kw / 1.720 kcal
Yield at maximum 92,8%
Yield at minimum 94,0%
Temperature of exhaust smoke at maximum 160°C
Temperature of exhaust smoke at minimum 100°C
Dust 14 mg/Nm3 (13% O2) - 7 mg/MJ
CO at 13%O² at minimum and maximum 0,059 – 0,013%
CO2at minimum and maximum 4,1% - 8,0%
Mass of smoke at minimum and maximum 4,0-6,0 g/sec
Suggested draught at max power 0,10 mbar – 10 Pa
Suggested draught at min power 0,05 mbar – 5 Pa
Hopper capacity 20 liters
Fuel pellet type Pellet diameter 6-8 mm. Length range 5-30 mm
Pellet consumption per hour Min~0,5 kg/h* Max~1,45 kg/h*
Operating time between re-fuelling At min~20 h* At max~7 h*
Heatable volume m3129/40-147/35-172/30 **
Combustion air inlet External diameter 50 mm.
Smoke outlet External diameter 80 mm.
Maximum absorbed electrical power Max 320 Watt/Med 80 Watt
Power supply frequency and voltage 230 Volt / 50 Hz
Net weight 120 Kg.
Weight with packaging 130 Kg.3
* Data that may vary depending on the type of pellets used.
**Heatable volume based on demand of cal/m340-35-30 (respectively 40-35-30 Kcal/h for m3)
Appliance suitable for installation in a shared flue.