Redback MOWRO RM18 User manual

Information Codes
Status Code Cause Solution
E1 STOP Button has been engaged. Manually restart the mower.
E3 Robot mower is out of the
boundary line perimeter.
Relocate the robot mower in the boundary line
perimeter then manually restart.
E4 No boundary line signal. Check the status of the LED on the charging station.
If it is blinking red, the boundary line is cut or the
boundary wire is not properly connected to the docking
station. Check boundary wire connection.
E5 A collision sensor is triggered. Remove any obstacles or relocate the robot
mower. Then manually restart the mower.
E6 Overcurrent on left propulsion
motor.
Grass too tall and thick? Wheel blocked? If grass is
> 2.6" tall cut with traditional mower. If grass is < 2.6"
adjust height on mower to make sure the cutting can
move without restriction.
E7 Overcurrent on right propulsion
motor.
Grass too tall and thick? Wheel blocked? If grass is
> 2.6" tall cut with traditional mower. If grass is < 2.6"
adjust height on mower to make sure the cutting can
move without restriction.
Information Codes: Displayed on LCD Screen NOTE: How to Manually Restart - Place the machine within 1m near the boundary line, enter correct PIN code, then press “start”.
E2 Lift sensor has been triggered. Robot mower lifted? Wheel blocked? Remove
foreign objects then manually restart the mower.
E8 Overcurrent on cutting motor. Grass too tall and thick? Wheel blocked? If grass is
> 2.6" tall cut with traditional mower. If grass is < 2.6"
adjust height on mower to make sure the cutting can
move without restriction.
E9 Faulty battery. Battery malfunction, contact customer service.
E10 Under voltage of battery detected. Place the robot mower back to the charging station
and manually restart the mower. If the issue persists,
please contact customer service.
E11 Tilt sensor triggered. Tilting angle > 30˚? Robot mower is overturned? Place the
robot mower on flat ground and manually restart mower.
All wheels must be on the ground to return to operation.
E12 Wheel spinning without grip. Robot mower stuck in sand or holes? Check the
surrounding lawn, place the robot mower on
flat ground and manually restart the mower.
E13 Battery overheat. If this issue persists, please contact customer service.
F1 Robot is out of boundary line
perimeter.
Robot mower is outside boundary wire? Boundary line is
connected reversely? Robot mower is too far from the
boundary line? Check boundary line connections, place
mower inside wire perimeter, manually restart mower.
F2 Won’t start after pressing “start”
button, boundary line signal
not available.
Check the status of the LED on the charging station. If it is
blinking red, boundary line is cut or the boundary wire is
not properly connected to docking station. Check
boundary wire connection.
F3 Won’t start after pressing “start”
button, bad charging contact.
Clean the charging contacts and remove any foreign
objects. Place mower back in docking station and allow
it to charge fully. Manually start mower while in
the docking station.
F4 Won’t start after pressing “start”
button, battery voltage is too low.
Return the robot mower to the charging dock and let
it fully recharge.