and plug into another PC USB port, or replace the USB cable with a new
good quality one between this device and PC USB port or use USB hub
with enough power supply to connect this device and PC USB port.
We found some PC front USB port is extended from motherboard through
extension connector/cable and sometimes the connector/cable is at bad
quality, it will cause SkyATA to malfunction. For this case, we recommend
you to re-plug SkyATA into another USB port or use one USB hub with
enough power to connect PC USB port and SkyATA.
3. After SkyATA software is running, user can click SkyATA tray icon with
right mouse from right-bottom of PC desktop for “check for latest update”
and “about”. About will tell you what’s the SkyATA software version you
installed. If the result for check latest update has newer version than your
current installation, you can download for use.
Customer support
Regin Technology Corp. LTD.
TEL: 886-3-5735360
FAX: 886-3-5739231
Mobile: 886-936071552
Skype: regin.skype
Service hours: 0900~1800 (GMT+08:00 Taipei) office hour