Request AudioReQuest User manual

ReQuest Incorporated
ReQuest IncorporatedReQuest Incorporated
ReQuest Incorporated 100 Saratoga Village Blvd. #44 Ballston Spa, NY
Direct Line:518.899.1254 Support:800.236.2812 Facsimile:518.899.1251
AudioReQuest Crestron™ Interface Guide
Version
VersionVersion
Version 5.
5.5.
5.5
55
5.0
.0.0
.0
Control of 1 or more AudioReQuest™ devices from a Crestron control
system through RS232 or Ethernet

AudioReQuest Crestron Interface Guide v5.5.0
Phone [phone] •Fax [phone] •www.request.com
-
I -
Table of Contents
Revision History
Revision HistoryRevision History
Revision History................................
................................................................
................................................................
................................................................
................................................................
................................................................
.............................................
..........................
.............II
IIII
II
Crestron Install Checklist
Crestron Install ChecklistCrestron Install Checklist
Crestron Install Checklist................................
................................................................
................................................................
................................................................
...............................................................
..............................................................
...............................III
IIIIII
III
Introduction:
Introduction:Introduction:
Introduction:................................
................................................................
................................................................
................................................................
................................................................
................................................................
...................................................
......................................
...................1
11
1
Rear Serial Port Pinout (Male RS
Rear Serial Port Pinout (Male RSRear Serial Port Pinout (Male RS
Rear Serial Port Pinout (Male RS-
--
-232 Port)
232 Port)232 Port)
232 Port)................................
................................................................
................................................................
................................................................
..........................................................
....................................................
..........................1
11
1
Seria
SeriaSeria
Serial Cable Pinout (Female
l Cable Pinout (Femalel Cable Pinout (Female
l Cable Pinout (Female 

Female RS232 cable)
Female RS232 cable)Female RS232 cable)
Female RS232 cable)................................
................................................................
................................................................
................................................................
..........................................
....................
..........1
11
1
COM Settings
COM SettingsCOM Settings
COM Settings ................................
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
....................................
........
....1
11
1
Design Changes and New Features
Design Changes and New FeaturesDesign Changes and New Features
Design Changes and New Features................................
................................................................
................................................................
................................................................
................................................
................................
................3
33
3
Multiple Product Model Support
Multiple Product Model SupportMultiple Product Model Support
Multiple Product Model Support ................................
................................................................
................................................................
................................................................
.................................................
..................................
.................3
33
3
Single START
Single STARTSingle START
Single START-
--
-COMMUNICATIONS Signal
COMMUNICATIONS SignalCOMMUNICATIONS Signal
COMMUNICATIONS Signal ................................
................................................................
................................................................
................................................................
..................................
....
..3
33
3
Dual Module Design
Dual Module DesignDual Module Design
Dual Module Design ................................
................................................................
................................................................
................................................................
................................................................
................................................................
...................................
......
...3
33
3
Ethernet Control
Ethernet ControlEthernet Control
Ethernet Control................................
................................................................
................................................................
................................................................
................................................................
................................................................
.............................................
..........................
.............4
44
4
Customizing the Program
Customizing the ProgramCustomizing the Program
Customizing the Program................................
................................................................
................................................................
................................................................
...............................................................
..............................................................
...............................5
55
5
Adding Touch Panels
Adding Touch PanelsAdding Touch Panels
Adding Touch Panels ................................
................................................................
................................................................
................................................................
................................................................
................................................................
..................................
....
..5
55
5
Adding AudioReQuests
Adding AudioReQuestsAdding AudioReQuests
Adding AudioReQuests................................
................................................................
................................................................
................................................................
...............................................................
..............................................................
...............................7
77
7
Serial Control
Serial ControlSerial Control
Serial Control................................
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
......................................
............
......9
99
9
Ethernet Control
Ethernet ControlEthernet Control
Ethernet Control................................
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
.................................
..
.9
99
9
Complete List of Module Inputs and Outputs
Complete List of Module Inputs and OutputsComplete List of Module Inputs and Outputs
Complete List of Module Inputs and Outputs ................................
................................................................
...............................................................
..............................................................
...............................10
1010
10
Basic Module
Basic ModuleBasic Module
Basic Module –
––
– Inputs
InputsInputs
Inputs ................................
................................................................
................................................................
................................................................
..............................................................
............................................................
..............................10
1010
10
B
BB
Basic Module
asic Moduleasic Module
asic Module –
––
– Outputs
OutputsOutputs
Outputs................................
................................................................
................................................................
................................................................
............................................................
........................................................
............................12
1212
12
Advanced Module
Advanced ModuleAdvanced Module
Advanced Module –
––
– Inputs
InputsInputs
Inputs ................................
................................................................
................................................................
................................................................
.......................................................
..............................................
.......................14
1414
14
Advanced Module
Advanced ModuleAdvanced Module
Advanced Module –
––
– Outputs
OutputsOutputs
Outputs................................
................................................................
................................................................
................................................................
.....................................................
..........................................
.....................15
1515
15
Appendix A: Troubleshooting
Appendix A: TroubleshootingAppendix A: Troubleshooting
Appendix A: Troubleshooting................................
................................................................
................................................................
................................................................
........................................................
................................................
........................16
1616
16
A)
A)A)
A) Can’t establish 1
Can’t establish 1Can’t establish 1
Can’t establish 1-
--
-way serial communication:
way serial communication:way serial communication:
way serial communication: ................................
................................................................
......................................................
............................................
......................16
1616
16
B)
B)B)
B) I have one
I have oneI have one
I have one-
--
-way control but
way control butway control but
way control but I can’t get any feedback:
I can’t get any feedback:I can’t get any feedback:
I can’t get any feedback: ................................
................................................................
..........................................
....................
..........16
1616
16
C)
C)C)
C) Getting garbage text or lines not refreshing on Crestron Touch panels:
Getting garbage text or lines not refreshing on Crestron Touch panels:Getting garbage text or lines not refreshing on Crestron Touch panels:
Getting garbage text or lines not refreshing on Crestron Touch panels: ..............
............................
..............17
1717
17
D)
D)D)
D) The text is being
The text is beingThe text is being
The text is being drawn slowly on the touch screens:
drawn slowly on the touch screens:drawn slowly on the touch screens:
drawn slowly on the touch screens:................................
................................................................
.........................................
..................
.........17
1717
17
E)
E)E)
E) When I go into the ARQ pages on my touch panel nothing happens:
When I go into the ARQ pages on my touch panel nothing happens:When I go into the ARQ pages on my touch panel nothing happens:
When I go into the ARQ pages on my touch panel nothing happens:..................
....................................
..................17
1717
17
Appendix B: Using H
Appendix B: Using HAppendix B: Using H
Appendix B: Using Hyper Terminal:
yper Terminal:yper Terminal:
yper Terminal: ................................
................................................................
................................................................
................................................................
.............................................
..........................
.............18
1818
18

AudioReQuest Crestron Interface Guide v5.5.0
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-
II -
Revision History
Revision Number Changes
4.0.2 Updated for 1.7.11, updated graphics
4.0.3 Updated for 1.7.5 (genre commands)
4.1.0 Updated for 1.8.1
4.1.5 Updated version number to match program version
number. No changes to document
4.5.0 Complete redesign
Added new 1.9.0 commands
4.5.1 Added POWER-ON and POWER-OFF to Basic
Module
4.5.5 Added info about single Start Comm signal
Minor formatting changes
5.0.0 Initial F-Series Version
5.5.0 Added support for cover art using Dynamic Graphics

AudioReQuest Crestron Interface Guide v5.5.0
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-
III -
Crestron Install Checklist
Hardware Requirements
Hardware RequirementsHardware Requirements
Hardware Requirements
1) Crestron Processor and AudioReQuest Digital Music Server
2) If using an older (X Generation) processor, such as a CNMSX-Pro, it is HIGHLY recommended
that you install a COM card, such as a CNX COM-2. The internal COM ports on an XGen
processor do not have a large enough buffer to handle all of the data sent from an
AudioReQuest.
3) FemaleFemale NULL Modem serial cable if connecting serially (one ships with the ARQ). It
is HIGHLY recommended to use a cable that is no longer than 10ft to prevent ground
problems.
Hardware Configuration
Hardware ConfigurationHardware Configuration
Hardware Configuration
1) Install ARQ unit and Crestron processor in rack
2) Connect cables for control (NULL Modem Serial or Ethernet)
Software Requirements/Setup
Software Requirements/SetupSoftware Requirements/Setup
Software Requirements/Setup
1) Ensure that you have the all the latest SIMPL Windows and VTPro programs and components
installed. Don’t forget the SIMPL Windows Cross Compiler!
S
SS
Software Configuration
oftware Configurationoftware Configuration
oftware Configuration
1) Import the ReQuest demo program into SIMPL Windows using File
FileFile
File

Import Archived Program
Import Archived ProgramImport Archived Program
Import Archived Program
(see page 2 below for more info)
2) Select a control method (Ethernet or Serial). The demo is setup for Serial. If using Ethernet,
comment out the COM port, uncomment the TCP/IP client, and configure it with your
AudioReQuest’s IP address.
3) If integrating the AudioReQuest into an existing Crestron program, copy the logic from the
demo program to your program. Be sure to copy Digital, Analog, and Serial joins for the touch
screens. Modify the joins as necessary to fit into your system.
4) If using the ReQuest demo touch screen interfaces, open those in VTPro and modify as
necessary. Copy our screens to yours if integrating with an existing system
Client Name:
Client Name:Client Name:
Client Name: ________________________________
________________________________________________________________
______________________________________
____________
______Date Installed:
Date Installed:Date Installed:
Date Installed: _________________________________
Module Version:
Module Version:Module Version:
Module Version: Processor Type:
Processor Type:Processor Type:
Processor Type:________________________
________________________________________________
________________________
Number of ReQuests:
Number of ReQuests:Number of ReQuests:
Number of ReQuests: _______________________________
_
_______________________________________________________________
_
___________________________________
_
_
______
_
_
___Connection to ARQ:
Connection to ARQ:Connection to ARQ:
Connection to ARQ: Ethernet Serial

AudioReQuest Crestron Interface Guide v5.5.0
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-
1 -
Introduction:
This document explains how to interface all models of AudioReQuest Digital Music Servers with Crestron
control systems using the AudioReQuest Crestron Demo Program version 5.5.0. It will not give a detailed
explanation of the protocol used to communicate with the AudioReQuest via Ethernet, Serial, or IR. For
this information, please download the Communication Protocol Guide from www.request.com.
Rear Serial Port Pinout (Male RS-232 Port)
Pin
PinPin
Pin Purpose
PurposePurpose
Purpose
1 Not Used
2 Receive
3 Transmit
4 Not Used
5 Ground
6-9
Not Used
Serial Cable Pinout (Female  Female RS232 cable)
Pin
PinPin
Pin (ARQ Side)
(ARQ Side)(ARQ Side)
(ARQ Side) Pin (Control Side)
Pin (Control Side)Pin (Control Side)
Pin (Control Side)
2 (Rx) 3 (Tx)
3 (Tx) 2 (Rx)
5
(GND) 5 (GND)
COM Settings
The rear serial port
rear serial portrear serial port
rear serial port is used for integrating the AudioReQuest with a control system. Connection to the rear
rearrear
rear
serial port
serial portserial port
serial port requires a Female
FemaleFemale
Female

Female NULL MODEM
Female NULL MODEMFemale NULL MODEM
Female NULL MODEM serial cable. The front serial port
front serial portfront serial port
front serial port is used ONLY
ONLYONLY
ONLY for
configuring certain settings on the AudioReQuest, such as the IP Address. You CANNO
CANNOCANNO
CANNOT
TT
T use the front
frontfront
front
serial port
serial portserial port
serial port to control the ARQ.
The Baud Rate depends on the model of AudioReQuest unit. The table below shows the breakdown.
Rear Serial Port
Rear Serial PortRear Serial Port
Rear Serial Port
(Single Zone Units)
(Single Zone Units)(Single Zone Units)
(Single Zone Units) Rear Serial Port
Rear Serial PortRear Serial Port
Rear Serial Port
(Multi Zone Units)
(Multi Zone Units)(Multi Zone Units)
(Multi Zone Units)
Parameter
ParameterParameter
Parameter Value
ValueValue
Value Parameter
ParameterParameter
Parameter Value
ValueValue
Value
Baud 9600 Baud 57600
Data Bits 8 Data Bits 8
Stop Bits 1 Stop Bits 1
Parity None Parity None
Flow Control None Flow Control None

AudioReQuest Crestron Interface Guide v5.5.0
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-
2 -
W HAT T O D O F IRST :
Do Not Unzip The Demo Program You Download!!!
Do Not Unzip The Demo Program You Download!!!Do Not Unzip The Demo Program You Download!!!
Do Not Unzip The Demo Program You Download!!!
1. Download ARQConnect_Crestron_Demo_v5_5_0.zip from www.request.com.
2. Open SIMPL Windows.
3. Select Import Archived Program
Import Archived ProgramImport Archived Program
Import Archived Program from the File
FileFile
File pull-down menu
4. Click Browse
BrowseBrowse
Browse and find the zipped file you downloaded in step 1 above.
5. Click Start
StartStart
Start to import the file.
Following the above steps is CRITICAL to the success of your project. Although it is typically sufficient to
simply copy the files to the appropriate place on your hard drive, SIMPL Windows performs better when
the file is imported.
Importing the file will unzip the project, placing the .smw, .umc and .usp files in the appropriate places, and
open our demo program in SIMPL Windows. This program works as a complete solution with our touch
panel designs, which are also available on our website. If you choose to use our module in another
program, but you plan to use our panel designs, you MUST copy over the Subpage Logic subsystem in
order for the panels to work correctly. If you have any questions or problems, call [phone] for
further assistance.

AudioReQuest Crestron Interface Guide v5.5.0
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3 -
Design Changes and New Features
In an effort to simplify integration between Crestron and AudioReQuest, ReQuest has made a number of
changes to the demo program, the ARQConnect module, and the demo touch screens. This section
describes the changes that have been made.
Multiple Product Model Support
ReQuest now has 3 main types of AudioReQuest unit: Single Zone (N.Series), 2 Output Multizone
(F2.Series), and 4 Output Multizone (F4.Series and S.Series). Using the ARQConnect Demo Program, you
can interface to any number of units of any type simply by changing the zone number on the module (more
on that later).
Single START-COMMUNICATIONS Signal
Previous versions of the demo program and touch screen interfaces contained 2 separate Start-
Communications signals: One for Ethernet (join 771) and one for Serial (join 772). These 2 signals have
been combined into 1 signal named ARQ-CONNECT (join 771). This allows you to switch between
Ethernet and Serial communications by simply moving the ARQ-CONNECT signal from the [START-
SERIAL-COMMUNICATIONS] input to the [START-ETHERNET-COMMUNICATIONS] input on the module.
For more information on using Ethernet, see the Ethernet Control
Ethernet ControlEthernet Control
Ethernet Control section on the next page.
Dual Module Design
From feedback received over the years, the realization is that integration with AudioReQuest can be quite
complicated, mainly because the module is large. Therefore, the module has been stripped of many of the
more advanced, less commonly used features. These features have been moved to a separate module.
For most installations, you will not need the advanced module, making integration much less confusing.
The advanced module “piggy-backs” on the basic module, utilizing it to communicate with the
AudioReQuest. Because of this design, the advanced module can not be used stand-alone without the
Basic Module. Both modules are included in the demo program to show how they are interconnected.
The picture below shows how the modules connect together.
Input/Output on Basic Module
Input/Output on Basic ModuleInput/Output on Basic Module
Input/Output on Basic Module Input/Output on Advanced Module
Input/Output on Advanced ModuleInput/Output on Advanced Module
Input/Output on Advanced Module
[ADVANCED-CMD-IN$] [REQUEST-ADVANCED-TX$]
[ADVANCED-CMD-OUT$] [REQUEST-ADVANCED-RX$]
Figure 1

AudioReQuest Crestron Interface Guide v5.5.0
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-
4 -
Ethernet Control
The demo program provided by ReQuest includes a commented out TCP/IP client that is ready to use.
In order to control AudioReQuest with Ethernet:
1. Uncomment the TCP/IP client that is already in our demo program
(Slot
SlotSlot
Slot-
--
-08
0808
08, IP
, IP, IP
, IP-
--
-ID
IDID
ID-
--
-0
00
04
44
4).
2. Verify that the TCP/IP client is configured as shown in the figure below.
3. Switch to Configure view and set the IP address of the TCP/IP client to the IP address of your
AudioReQuest. You can find the IP by going to Menu
MenuMenu
Menu

System Information
System InformationSystem Information
System Information on the AudioReQuest.
4. Switch back to Program View and delete the AUDIO
AUDIOAUDIO
AUDIO-
--
-REQUEST
REQUESTREQUEST
REQUEST-
--
-RX$
RX$RX$
RX$ and AUDIO
AUDIOAUDIO
AUDIO-
--
-REQUEST
REQUESTREQUEST
REQUEST-
--
-TX$
TX$TX$
TX$
signals going to the COMM Port (Slot
SlotSlot
Slot-
--
-04, Port
04, Port04, Port
04, Port-
--
-A
AA
A).
Cover Art on Supported Panels
With the addition of Dynamic Graphics on newer Crestron panels, you can now get cover art images on
your touch panel without the need for a video input.
1. Open the Advanced Module into detail view
2. At the bottom of the module, set the IP_ADDRESS
IP_ADDRESSIP_ADDRESS
IP_ADDRESS and WEB
WEBWEB
WEB-
--
-PORT
PORTPORT
PORT parameters to the ip address
and web port of your AudioReQuest
3. Set the cover art modes for the size of image you wish to receive
1d
1d1d
1d: Large Image (170 x 170 pixels)
default
defaultdefault
default
2d
2d2d
2d: Small Image (75 x 75 pixels)
4. Connect the serial outputs from the module to the appropriate serial joins on the panels that will
display the images (see image below for more info)
Figure 2

AudioReQuest Crestron Interface Guide v5.5.0
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-
5 -
Figure 4
Customizing the Program
Adding Touch Panels
To simplify customization of the program, we have added templates for the Touch Screens and Panel
Specific Logic folders. The demo program has eight
eighteight
eight 2-way panels already in it. If you wish to add more
panels, you can use the templates to make it easier.
NOTE: You may find it easier to delete all but one AudioReQuest Zone subsystem, add the new panel
logic, then add back in the ARQ Zone logic folders.
To add another touch screen:
To add another touch screen:To add another touch screen:
To add another touch screen:
1. Add your new touch screen to the system in Configure
View.
2. Under Program View, locate ID
IDID
ID-
--
-FE : TPS Touch panel. :
FE : TPS Touch panel. :FE : TPS Touch panel. :
FE : TPS Touch panel. :
{Panel_TEMP}
{Panel_TEMP}{Panel_TEMP}
{Panel_TEMP} (Figure 3
Figure 3Figure 3
Figure 3).
3. Right-Click AND HOLD
AND HOLDAND HOLD
AND HOLD on the TEMPLATE
TEMPLATETEMPLATE
TEMPLATE.
4. Move the mouse over top of the new touch panel
5. Release the mouse button.
6. Select Copy all signals and parameters
Copy all signals and parametersCopy all signals and parameters
Copy all signals and parameters from the menu
that pops up (Figure 4
Figure 4Figure 4
Figure 4). This will copy all the Digital,
Analog, and Serial signals from the template to your
new touch screen.
All of the signals for the touch screens have a suffix that
distinguishes that screen from the others. This is used
to isolate one panel from another. The template has the
suffix
{
{{
{Panel_
Panel_Panel_
Panel_TEMP
TEMPTEMP
TEMP}
}}
} on all signals. The next steps will
walk you through changing this. You will need to use a
unique suffix for each new touch screen you add. In the
demo, we use
{Panel_A}
{Panel_A}{Panel_A}
{Panel_A} through {Panel_
{Panel_{Panel_
{Panel_H
HH
H}
}}
} . If you add
panels, you could start with
{Panel_
{Panel_{Panel_
{Panel_I
II
I}
}}
} and continue
alphabetically from there (Panel_
Panel_Panel_
Panel_J
JJ
J, Panel_
Panel_Panel_
Panel_K
KK
K, etc.).
7. Select the new touch screen in Program View and press F9
F9F9
F9 on your
keyboard to begin a Search and Replace
Search and ReplaceSearch and Replace
Search and Replace.
8. Search for Panel_TEMP
Panel_TEMPPanel_TEMP
Panel_TEMP and replace it with the suffix you decided to
use above.
Figure 3

AudioReQuest Crestron Interface Guide v5.5.0
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6 -
The next step is to create the Panel
PanelPanel
Panel Logic
LogicLogic
Logic folder for the new panel.
9. Select the S
SS
S-
--
-1.
1.1.
1.3
33
3.10 : {Panel_TEMP}
.10 : {Panel_TEMP}.10 : {Panel_TEMP}
.10 : {Panel_TEMP} subsystem and press Ctrl
CtrlCtrl
Ctrl-
--
-C
CC
C on your keyboard.
10. Select the S
SS
S-
--
-1.
1.1.
1.3
33
3 :
::
: Panel Logic
Panel LogicPanel Logic
Panel Logic subsystem and press Ctrl
CtrlCtrl
Ctrl-
--
-V
VV
V.
11. Uncomment the newly copied subsystem.
12. Select the newly copied subsystem and press F9
F9F9
F9 on your keyboard.
13. Search for Panel_TEMP
Panel_TEMPPanel_TEMP
Panel_TEMP and replace it with the same as in Step 8 on the previous page.
You must also create the Panel Specific Logic
Panel Specific LogicPanel Specific Logic
Panel Specific Logic in each zone
each zoneeach zone
each zone for the new panel.
14. Select S
SS
S-
--
-1.
1.1.
1.4.
4.4.
4.2.
2.2.
2.2.
2.2.
2.10
1010
10 :
::
: {
{{
{Panel_
Panel_Panel_
Panel_TEMP}
TEMP}TEMP}
TEMP} subsystem and press Ctrl
CtrlCtrl
Ctrl-
--
-C
CC
C on your keyboard.
15. Select S
SS
S-
--
-1.
1.1.
1.4
44
4.2
.2.2
.2.2
.2.2
.2 :
::
: Panel Specific Logic f
Panel Specific Logic fPanel Specific Logic f
Panel Specific Logic for This Zone
or This Zoneor This Zone
or This Zone subsystem and press Ctrl
CtrlCtrl
Ctrl-
--
-V
VV
V. This will create
S
SS
S-
--
-1.
1.1.
1.4.2
4.24.2
4.2.2
.2.2
.2.11 : {Panel_TEMP}
.11 : {Panel_TEMP}.11 : {Panel_TEMP}
.11 : {Panel_TEMP}.
16. Uncomment the newly copied subsystem.
17. Select the newly copied subsystem and press F9
F9F9
F9 on your keyboard.
18. Search for Panel_T
Panel_TPanel_T
Panel_TEMP
EMPEMP
EMP and replace it with the same as in Step 8 on the previous page.
19. Repeat steps 14-18 above for ALL remaining {ZONE_XX}
{ZONE_XX}{ZONE_XX}
{ZONE_XX} subsystems.
Figure 5
Figure 6

AudioReQuest Crestron Interface Guide v5.5.0
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7 -
Adding AudioReQuests
The Multi Zone program is designed in such a way that adding more AudioReQuests to the program is as
simple as possible.
1. Select the S
SS
S-
--
-1.
1.1.
1.4
44
4 :
::
: {
{{
{ARQ_0
ARQ_0ARQ_0
ARQ_01}
1}1}
1} subsystem and press Ctrl
CtrlCtrl
Ctrl-
--
-C
CC
C on your keyboard.
2. Select the S
SS
S-
--
-1 : AudioReQuest
1 : AudioReQuest1 : AudioReQuest
1 : AudioReQuest Logic
LogicLogic
Logic folder and press Ctrl
CtrlCtrl
Ctrl-
--
-V
VV
V to paste.
3. Select the newly copied subsystem and press F9
F9F9
F9 on your keyboard.
4. In the Search and Replace
Search and ReplaceSearch and Replace
Search and Replace dialog box, replace all instances of ARQ_01 with ARQ_02.
a. If you already have an ARQ_02 folder, use the next available number.
5. Click OK
OKOK
OK.
If you are adding an F4.Series unit (4 Zone box), skip to step 10 below. Otherwise, continue.
6. Open the S
SS
S-
--
-1.5.1 : Ethernet OR Gates
1.5.1 : Ethernet OR Gates1.5.1 : Ethernet OR Gates
1.5.1 : Ethernet OR Gates subsystem
7. Open all 3 gates into detail view by double clicking on each one.
8. If the unit you are adding is a 2 zone box (F2.Series):
a. Remove the last 2 input/output pairs on each gate
b. Comment out the S
SS
S-
--
-1.5.4 : {ZONE_03}
1.5.4 : {ZONE_03}1.5.4 : {ZONE_03}
1.5.4 : {ZONE_03} and S
SS
S-
--
-1.5.
1.5.1.5.
1.5.5
55
5 : {ZONE_0
: {ZONE_0: {ZONE_0
: {ZONE_04
44
4}
}}
} subsystems
9. If the unit you are adding is a 1 zone box (N.Series, Fusion, Nitro, etc):
a. Remove the last 3 input/output pairs on each gate
b. Comment out the S
SS
S-
--
-1.5.
1.5.1.5.
1.5.3
33
3 : {ZONE_0
: {ZONE_0: {ZONE_0
: {ZONE_02
22
2}
}}
} through S
SS
S-
--
-1.5.
1.5.1.5.
1.5.5
55
5 : {ZONE_0
: {ZONE_0: {ZONE_0
: {ZONE_04
44
4}
}}
} subsystems
c. If the unit you are adding is running firmware earlier than 2.1.0:
i. Open the S
SS
S-
--
-1
11
1.5.2.1.1 : ARQ
.5.2.1.1 : ARQ.5.2.1.1 : ARQ
.5.2.1.1 : ARQConnect…
Connect…Connect…
Connect… module into detail view
ii. Scroll to the bottom of the module and change the Zone number from 1 to 0
10. If desired, open every ARQConnect
ARQConnectARQConnect
ARQConnect module and modify the [ZONE_NAME]
[ZONE_NAME][ZONE_NAME]
[ZONE_NAME] parameter to
something more descriptive for your install.
The next step is to add the ARQ
ARQARQ
ARQ-
--
-C
CC
CONNECT
ONNECTONNECT
ONNECT signal to the Connection Interlock:
11. Open S
SS
S-
--
-1.3.1.1 : Interlock
1.3.1.1 : Interlock1.3.1.1 : Interlock
1.3.1.1 : Interlock into Detail View
12. Select the last line on the input side and press Alt
AltAlt
Alt-‘plus’
‘plus’‘plus’
‘plus’ once for each AudioReQuest Zone you
have added to the system (4 times for one F4, 2 times for one F2, etc)
13. Select the last line with a signal name on it and press Ctrl
CtrlCtrl
Ctrl-
--
-C
CC
C
14. Select the first empty line and press Ctrl
CtrlCtrl
Ctrl-
--
-V
VV
V. This will copy the ARQ-CONNECT signal to the new
line.
15. Change the ARQ_XX
ARQ_XXARQ_XX
ARQ_XX and ZONE_XX
ZONE_XXZONE_XX
ZONE_XX numbers appropriately.
16. If the unit you are adding is a F2 or F4, select the remaining lines and press F4
F4F4
F4 on the keyboard.
This will copy the signal name to the remaining lines and automatically increment the ZONE_XX
ZONE_XXZONE_XX
ZONE_XX
number.
17. Do the same for the output side of the interlock
18. Repeat the above steps for the interlock in each Panel_X
Panel_XPanel_X
Panel_X folder
Figure 8a Figure 8b

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8 -
Next you want to add the ARQ
ARQARQ
ARQ-
--
-CONNECT
CONNECTCONNECT
CONNECT signal to the touch panel:
19. Double click on the first touch panel to open that panel in Detail View
20. Select Join 774 and press Ctrl
CtrlCtrl
Ctrl-
--
-C
CC
C on your keyboard.
21. Select Join 775 and press Ctrl
CtrlCtrl
Ctrl-
--
-V
VV
V.
22. Adjust the ARQ_XX
ARQ_XXARQ_XX
ARQ_XX and ZONE_XX
ZONE_XXZONE_XX
ZONE_XX numbers appropriately as in step 15 above.
23. Repeat steps 20-22 for every AudioReQuest Zone you have added above on Join 776, 777, etc
24. Repeat steps 19-23 for every panel in the system
NOTE: For each ARQ you add to the program, you must also add corresponding buttons to the VTPro files
for your touch screens.
Figure 9a Figure 9b

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The final step is to determine how you will control the newly added ARQ devices and connect the signals
to/from the module.
Serial Control
1. Select an open COM port for each ARQ you have added to the system.
2. Copy the signals from Port A
Port APort A
Port A to the new COM port
3. Modify the signal names, changing ARQ_01
ARQ_01ARQ_01
ARQ_01 to ARQ_
ARQ_ARQ_
ARQ_ XX
XXXX
XX , where XX
XXXX
XX is the number of the
AudioReQuest you are adding.
4. Open the ARQConnect Basic v5
ARQConnect Basic v5ARQConnect Basic v5
ARQConnect Basic v5_0_0
_0_0_0_0
_0_0 module into detail view and make sure the ARQ
ARQARQ
ARQ-
--
-
CONNECT{ARQ_
CONNECT{ARQ_CONNECT{ARQ_
CONNECT{ARQ_
XX
XXXX
XX }
}}
} signal is connected to the [START-SERIAL-COMMUNICATIONS] input.
Ethernet Control
**NOTE: There is one TCP/IP client in the system already and is configured for ARQ_01
ARQ_01ARQ_01
ARQ_01. Use that one
first before adding another to the system. Be sure to modify ARQ_01
ARQ_01ARQ_01
ARQ_01 to the ARQ number you
need if necessary.
1. Switch to Configure View and add a generic TCP/IP client to your list of Ethernet Units (Figure 8
Figure 8Figure 8
Figure 8).
2. Edit the TCP/IP client, entering the IP Address of your AudioReQuest (Figure 9
Figure 9Figure 9
Figure 9).
3. Switch back to Program View.
4. Copy the signals from the existing TCP/IP client to the newly added TCP/IP client.
5. Modify the signal names, changing ARQ_01
ARQ_01ARQ_01
ARQ_01 to ARQ_
ARQ_ARQ_
ARQ_ XX
XXXX
XX , where XX
XXXX
XX is the number of the
AudioReQuest you are adding.
6. Open the ARQConnect
ARQConnectARQConnect
ARQConnect Basic v5
Basic v5Basic v5
Basic v5_0_0
_0_0_0_0
_0_0 module into detail view and make sure the ARQ
ARQARQ
ARQ-
--
-
CONNECT{ARQ_
CONNECT{ARQ_CONNECT{ARQ_
CONNECT{ARQ_
XX
XXXX
XX }
}}
} signal is connected to the [START-ETHERNET-COMMUNICATIONS] input.
Figure 11
Figure 10

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Complete List of Module Inputs and Outputs
*The FW
FWFW
FW column indicates the minimum firmware on the AudioReQuest that supports that command
*If N/A
N/AN/A
N/A appears in the FW
FWFW
FW column, then there are no restrictions
*Brackets ( [ ] ) around a signal name indicates that command is optional and does not need to be driven to compile the
program without errors.
Basic Module – Inputs
SIGNAL NAME D/A/S FW DESCRIPTION
ARQ-RECEIVE$ S N/A Serial String for feedback. Connected to RX line of COM Port or TCP/IP Client
[ADVANCED-CMD-IN$] S 1.9.0 Serial String for connection to Advanced Module.
[START-SERIAL-COMMUNICATIONS] D N/A Initializes serial feedback. The ARQ will NOT send feedback unless this input is pulsed
[START-ETHERNET-COMMUNICATIONS] D N/A
Initializes an Ethernet connection and turns on feedback. The ARQ will NOT send feedback
unless this signal is pulsed.
[ETHERNET-STATUS] A N/A Connected to analog status output from the TCP/IP client
[ETHERNET-CONNECT-FB] D N/A
Connected to the Connect-F output of the TCP/IP client
[STOP-COMMUNICATIONS] D N/A
Used mainly in Multizone connection. Should be pulsed when returning from ARQ pages back to
the source page
[TIME-ON] D N/A Turns ON Elapsed Time feedback (default)
[TIME-OFF] D N/A Turns OFF Elapsed Time feedback
[PLAYER-DATA-ALWAYS-ON] D N/A
Turns ON consistent player feedback (lets you get info about now playing while on the Browse
page
[PLAYER-DATA-ALWAYS-OFF] D N/A Turns OFF consistent player feedback
[STATUS-UPDATES-ON] D 1.9.0 Turns ON status update messages (requires 1.9.0)
[STATUS-UPDATES-OFF] D 1.9.0 Turns OFF status update messages (requires 1.9.0)
[REFRESH] D 1.9.0 Refreshes all Digital, Analog, and Serial feedback
[LCD-TEXT-ON] D N/A Turns ON LCD text feedback
[LCD-TEXT-OFF] D N/A Turns OFF LCD text feedback
[POWER-ON] D N/A Turns ON the AudioReQuest from a Soft Power OFF state
[POWER-OFF] D N/A Soft Powers OFF the AudioReQuest
[CURSOR-UP] D N/A
Acts as cursor up on the Browse page
Acts as previous song on the Player page
[CURSOR-DOWN] D N/A
Acts as cursor down on the Browse page
Acts as next song on the Player page
[CURSOR-LEFT] D N/A
Acts as cursor left on the Browse page
Acts as rewind on the Player page
[CURSOR-RIGHT] D N/A
Acts as cursor right on the Browse page
Acts as fast forward on the Player page
GOTO-HOME D N/A Brings the cursor back to the uppermost level of the Browse page
[GOTO-CD] D N/A Navigates to the CD Track List
[GOTO-ALL-SONGS] D N/A Navigates to the All Songs list
[GOTO-ARTIST] D N/A Navigates to the Artists list
[GOTO-ALBUM] D N/A Navigates to the Albums list
[GOTO-PLAYLISTS] D N/A Navigates to the list of user Playlists
[GOTO-GENRES] D 1.7.52 Navigates to the list of Genres
[GOTO-NOWPLAYING] D N/A Navigates to the Now Playing list
[NAV-JUMP-UP] D N/A Moves the cursor up 1 page at a time on the Browse page.
[NAV-JUMP-DOWN] D N/A Moves the cursor down 1 page at a time on the Browse page.
NAV-MOVE-LEFT D N/A Moves the cursor back 1 page at a time on the Browse page.
[JUMP-UP-4] D 1.9.0 Moves the cursor up 4 lines at a time on the Browse page
[JUMP-DOWN-4] D 1.9.0 Moves the cursor down 4 lines at a time on the Browse page
[JUMP-UP-5] D 1.9.0 Moves the cursor up 5 lines at a time on the Browse page
[JUMP-DOWN-5] D 1.9.0 Moves the cursor down 5 lines at a time on the Browse page
[JUMP-UP-6] D 1.9.0 Moves the cursor up 6 lines at a time on the Browse page
[JUMP-DOWN-6] D 1.9.0 Moves the cursor down 6 lines at a time on the Browse page
[JUMP-UP-7] D 1.9.0 Moves the cursor up 7 lines at a time on the Browse page
[JUMP-DOWN-7] D 1.9.0 Moves the cursor down 7 lines at a time on the Browse page
[JUMP-UP-8] D 1.9.0 Moves the cursor up 8 lines at a time on the Browse page
[JUMP-DOWN-8] D 1.9.0 Moves the cursor down 8 lines at a time on the Browse page
[GOTO-TOP-OF-LIST] D 1.9.0 Navigates to the top of the current list on the Browse page
[GOTO-BOTTOM-OF-LIST] D 1.9.0 Navigates to the bottom of the current list on the Browse page
[PLAY-NOW-NOFLIP] D 1.8.1 Plays the currently highlighted item on the Browse page. ARQ stays on the Browse page
[PLAY-NOW-FLIP] D 1.8.1 Plays the currently highlighted item on the Browse page. ARQ flips to the Player page
[QUEUE] D N/A Queues the currently highlighted item to the end of the Now Playing list
DISCRETE-PLAY D N/A Begins music playback if the ARQ is in the Stopped or Paused state
[PLAY/PAUSE-TOGGLE] D N/A Toggles music playback between Pause and Play
[PAUSE-TOGGLE] D N/A Toggles Pause ON/OFF
STOP D N/A Stops music playback
[DISCRETE-PAUSE] D N/A Pauses music playback
[DISCRETE-UNPAUSE] D N/A Unpauses music playback

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PREVIOUS-TRACK D N/A Plays the previous track in the Now Playing queue
NEXT-TRACK D N/A Plays the next track in the Now Playing queue
SHUFFLE-TOGGLE D N/A Toggles Shuffle ON/OFF (reorders the Now Playing list)
REPEAT-TOGGLE D N/A Toggles Repeat ON/OFF (repeats the current play queue)
[CONTINUOUS-TOGGLE] D N/A
Toggles Continuous ON/OFF (Continues playback to the next alphabetical list when the current
list is finished)
[REPEAT-CONT-OFF-TOGGLE] D N/A Cycles between Repeat, Continuous, or neither
[RANDOM-TOGGLE] D N/A Toggles Random mode ON/OFF (plays a completely random song off the entire system)
[DISCRETE-CONTINUOUS-ON] D N/A Turns ON Continuous Mode
[DISCRETE-CONTINUOUS-OFF] D N/A Turns OFF Continuous Mode
[DISCRETE-SHUFFLE-ON] D N/A Turns ON Shuffle
[DISCRETE-SHUFFLE-OFF] D N/A Turns OFF Shuffle
[DISCRETE-REPEAT-ON] D N/A Turns ON Repeat
[DISCRETE-REPEAT-OFF] D N/A Turns OFF Repeat
[DISCRETE-RANDOM-IN] D N/A Turns ON Random Mode
[DISCRETE-RANDOM-OUT] D N/A Turns OFF Random Mode
[SEEK-VALUE] A 1.8.1 Contains a number between 0 and 65535, depending on where the Progress Bar is pressed
[BEGIN-SEARCH] D 1.8.1 Always puts the ARQ into search mode, rather than toggling
[TOGGLE-SEARCH] D 1.8.1 Toggles search mode ON/OFF
[RESTART-SEARCH] D 1.8.1 Clears the search string and restarts the search
[SEARCH-NEXT-MATCH] D 1.8.1 Finds the next match for the current search
[SEARCH-SONGS] D 1.8.1 Begins a search for All Songs
[SEARCH-ARTISTS] D 1.8.1 Begins a search for Artists
[SEARCH-ALBUMS] D 1.8.1 Begins a search for Albums
[SEARCH-GENRES] D 1.8.1 Begins a search for Genres
[VOLUME-UP] D N/A Increases the Volume of the Analog Output
[VOLUME-DOWN] D N/A Decreases the Volume of the Analog Output
[CREATE-NOW-PLAYING-PLAYLIST] D 1.7.11 Creates a user Playlist from the songs in the Now Playing queue
[RESET-PLAYLIST-ERROR-FLAG] D 1.7.11
Resets an error caused by attempting to create a Playlist with the same name as an existing
Playlist
[RESET-ZONE-ERROR-FLAG] D 1.7.11 Resets an error caused by attempting to create a Playlist on an ARQ Zone or Pro set as a Zone
[CLEAR-NOW-PLAYING] D 1.7.11 Empties the Now Playing queue
GOTO-BROWSE D N/A Flips the ARQ to the Navigator page
GOTO-PLAYER D N/A Flips the ARQ to the Player page
[NEXT-GENRE] D 1.8.1 Plays songs under the next genre, alphabetically
[PREV-GENRE] D 1.8.1 Plays songs under the previous genre, alphabetically
[NEXT-PLAYLIST] D N/A Plays songs under the next Playlist, numerically
[PREV-PLAYLIST] D N/A Plays songs under the previous Playlist, numerically
[NEXT-ALBUM] D 1.8.1 Plays songs under the next album, alphabetically
[PREV-ALBUM] D 1.8.1 Plays songs under the previous album, alphabetically
[NEXT-ARTIST] D 1.8.1 Plays songs under the next artist, alphabetically
[PREV-ARTIST] D 1.8.1 Plays songs under the previous artist, alphabetically
[PLAY-PLAYLIST-1] D N/A Plays songs on Playlist #1
[PLAY-PLAYLIST-2] D N/A Plays songs on Playlist #2
[PLAY-PLAYLIST-3] D N/A Plays songs on Playlist #3
[PLAY-PLAYLIST-4] D N/A Plays songs on Playlist #4
[PLAY-PLAYLIST-5] D N/A Plays songs on Playlist #5
[PLAY-PLAYLIST-6] D N/A Plays songs on Playlist #6
[PLAY-PLAYLIST-7] D N/A Plays songs on Playlist #7
[PLAY-PLAYLIST-8] D N/A Plays songs on Playlist #8
[PLAY-PLAYLIST-9] D N/A Plays songs on Playlist #9
[PLAY-PLAYLIST-10] D N/A Plays songs on Playlist #10
[GOTO-CURRENT-GENRE] D 1.9.0 Navigates to the currently playing song's Genre
[GOTO-CURRENT-PLAYLIST] D 1.9.0 Navigates to the currently playing song's Playlist
[GOTO-CURRENT-SONG] D 1.9.0 Navigates to the currently playing song in All Songs
[GOTO-CURRENT-ARTIST] D 1.9.0 Navigates to the currently playing song's Artist
[GOTO-CURRENT-ALBUM] D 1.9.0 Navigates to the currently playing song's Album
[KEYBOARD-ENTER] D N/A Issues the Enter command
[KEYBOARD-CANCEL] D N/A Issues the Cancel command
[KEYBOARD-SHIFT] D N/A Shift key on the keyboard
[KEYBOARD-CAPS] D N/A CAPS-LOCK key on the keyboard
KEYBOARD-SPACE D N/A Spacebar on the keyboard
KEYBOARD-BACKSPACE D N/A Backspace key on the keyboard
[KEYBOARD-0] D N/A The Number '0'
[KEYBOARD-1] D N/A The Number '1'
[KEYBOARD-2] D N/A The Number '2'
[KEYBOARD-3] D N/A The Number '3'
[KEYBOARD-4] D N/A The Number '4'
[KEYBOARD-5] D N/A The Number '5'
[KEYBOARD-6] D N/A The Number '6'
[KEYBOARD-7] D N/A The Number '7'
[KEYBOARD-8] D N/A The Number '8'

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[KEYBOARD-9] D N/A The Number '9'
KEYBOARD-A D N/A The Letter 'A'
KEYBOARD-B D N/A The Letter 'B'
KEYBOARD-C D N/A The Letter 'C'
KEYBOARD-D D N/A The Letter 'D'
KEYBOARD-E D N/A The Letter 'E'
KEYBOARD-F D N/A The Letter 'F'
KEYBOARD-G D N/A The Letter 'G'
KEYBOARD-H D N/A The Letter 'H'
KEYBOARD-I D N/A The Letter 'I'
KEYBOARD-J D N/A The Letter 'J'
KEYBOARD-K D N/A The Letter 'K'
KEYBOARD-L D N/A The Letter 'L'
KEYBOARD-M D N/A The Letter 'M'
KEYBOARD-N D N/A The Letter 'N'
KEYBOARD-O D N/A The Letter 'O'
KEYBOARD-P D N/A The Letter 'P'
KEYBOARD-Q D N/A The Letter 'Q'
KEYBOARD-R D N/A The Letter 'R'
KEYBOARD-S D N/A The Letter 'S'
KEYBOARD-T D N/A The Letter 'T'
KEYBOARD-U D N/A The Letter 'U'
KEYBOARD-V D N/A The Letter 'V'
KEYBOARD-W D N/A The Letter 'W'
KEYBOARD-X D N/A The Letter 'X'
KEYBOARD-Y D N/A The Letter 'Y'
KEYBOARD-Z D N/A The Letter 'Z'
[KEYBOARD-COMMA] D N/A The Symbol " , "
[KEYBOARD-PERIOD] D N/A The Symbol " . "
[KEYBOARD-APOSTROPHE] D N/A The Symbol " ' "
[KEYBOARD-MINUS] D N/A The Symbol " - "
[KEYBOARD-COLON] D N/A The Symbol " : "
DOUBLECLICK-LINE-0** D N/A Double Press for Line 1
DOUBLECLICK-LINE-1** D N/A Double Press for Line 2
DOUBLECLICK-LINE-2** D N/A Double Press for Line 3
DOUBLECLICK-LINE-3** D N/A Double Press for Line 4
DOUBLECLICK-LINE-4** D N/A Double Press for Line 5
DOUBLECLICK-LINE-5** D N/A Double Press for Line 6
DOUBLECLICK-LINE-6** D N/A Double Press for Line 7
DOUBLECLICK-LINE-7** D N/A Double Press for Line 8
**The Double Press means that to "drill-into" an item on the Browse page, the line needs to be pressed twice
Basic Module – Parameters
SIGNAL NAME D/A/S FW DESCRIPTION
ZONE-NUMBER A N/A
The number that signifies which zone this module is talking to. For Multi Zone units (F.Series), this number
should be 1-4. For Single zone units running firmware 2.1.0 or higher, this number should be 1. For all other
units, this number should be 0.
[ZONE-NAME] S N/A
Optional parameter that allows you to name a zone. This name will appear in the [ZONE-NAME-STRING$]
output from the module
Basic Module – Outputs
SIGNAL NAME D/A/S FW DESCRIPTION
ARQ-TRANSMIT$ S N/A
Serial string for transmitting commands to the ARQ. Connected to the TX input of the COM port or TCP/IP
Client
[ADVANCED-CMD-OUT$] S 1.9.0 Serial string for connection to the Advanced Module
[TCP/IP-CLIENT-CONNECT] D N/A Controls the TCP/IP connection to the ARQ.
REPEAT-FB D N/A Repeat Flag. High if Repeat is ON
SHUFFLE-FB D N/A Shuffle Flag. High if Shuffle is ON
[CONTINUOUS-FB] D N/A Continuous Flag. High if Continuous Mode is ON
[RANDOM-FB] D N/A Random Flag. High if Random Mode is ON
[STOP-FB] D N/A Stop Flag. High if music is Stopped
[PLAY-FB] D N/A Play Flag. High if music is Playing
[PAUSE-FB] D N/A Pause Flag. High if music is Paused
SONG-0-FB D N/A Line 1 flag. High if the cursor is on Line 1
SONG-1-FB D N/A Line 2 flag. High if the cursor is on Line 2
SONG-2-FB D N/A Line 3 flag. High if the cursor is on Line 3
SONG-3-FB D N/A Line 4 flag. High if the cursor is on Line 4
SONG-4-FB D N/A Line 5 flag. High if the cursor is on Line 5

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SONG-5-FB D N/A Line 6 flag. High if the cursor is on Line 6
SONG-6-FB D N/A Line 7 flag. High if the cursor is on Line 7
SONG-7-FB D N/A Line 8 flag. High if the cursor is on Line 8
NAVIGATOR-TITLE$ S N/A Title above the Navigator list
NAVIGATOR-LINE-0$ S N/A Text on Line 1 of the Browse page
NAVIGATOR-LINE-1$ S N/A Text on Line 2 of the Browse page
NAVIGATOR-LINE-2$ S N/A Text on Line 3 of the Browse page
NAVIGATOR-LINE-3$ S N/A Text on Line 4 of the Browse page
NAVIGATOR-LINE-4$ S N/A Text on Line 5 of the Browse page
NAVIGATOR-LINE-5$ S N/A Text on Line 6 of the Browse page
NAVIGATOR-LINE-6$ S N/A Text on Line 7 of the Browse page
NAVIGATOR-LINE-7$ S N/A Text on Line 8 of the Browse page
[EXT-NAV-ARTIST$] S 1.9.0 Contains the Artist of the currently highlighted item on the Browse page
[EXT-NAV-ALBUM$] S 1.9.0 Contains the Album of the currently highlighted item on the Browse page
[EXT-NAV-GENRE$] S 1.9.0 Contains the Genre of the currently highlighted item on the Browse page
[EXT-NAV-PLAYLIST$] S 1.9.0 Contains the Playlist of the currently highlighted item on the Browse page
[EXT-NAV-TOTAL-ITEMS$] S 1.9.0 Contains the number of items in the currently highlighted list on the Browse page
[EXT-NAV-TOTAL-TIME$] S 1.9.0 Contains the total time of the currently highlighted item on the Browse page
[LCD-LINE-ONE$] S N/A Text on Line 1 of the LCD
[LCD-LINE-TWO$] S N/A Text on Line 2 of the LCD
[LCD-LINE-THREE$] S N/A Text on Line 3 of the LCD
[LCD-LINE-FOUR$] S N/A Text on Line 4 of the LCD
PLAYER-SONG-TITLE$ S N/A Contains the Title of the current song
PLAYER-ARTIST$ S N/A Contains the Artist of the current song
PLAYER-ALBUM$ S N/A Contains the Album of the current song
PLAYER-PLAYLIST$ S N/A Contains the Playlist of the current song
[PLAYER-GENRE$] S 1.9.0 Contains the Genre of the current song
PLAYER-NEXT-TITLE$ S N/A Contains the Title of the next song
[PLAYER-NEXT-ARTIST$] S 1.9.0 Contains the Artist of the next song
[PLAYER-NEXT-ALBUM$] S 1.9.0 Contains the Album of the next song
[PLAYER-NEXT-GENRE$] S 1.9.0 Contains the Genre of the next song
[PLAYER-TOTAL-TIME$] S N/A Contains the Total Time of the current song
[PLAYER-ELAPSED-TIME$] S N/A Contains the Elapsed time of the current song
[PLAYER-REMAINING-TIME$] S N/A Contains the Remaining time of the current song
[PLAYER-TRACK-NUMBER$] S 1.9.0 Contains the current Track Number
[PLAYER-TOTAL-TRACKS$] S 1.9.0 Contains the total number of tracks in the Now Playing queue
[PLAYER-SONG-PROGRESS] A N/A Contains the progress of the currently playing song. Used for the Progress Bar
[DUP-PLAYLIST-ERROR-FLAG] D 1.8.1 Flag is high if attempting to create a Playlist with the same name as an existing Playlist
[ZONE-ERROR-FLAG] D 1.8.1 Flag is high if attempting to create a Playlist on an ARQ Zone or a Pro set as a Zone
[KEYBOARD-CAPS-LOCK-ON] D N/A Flag is high if CAPS-LOCK is ON
[KEYBOARD-SHIFT-ON] D N/A Flag is high if Shift is ON
[KEYBOARD-UPPER-FB] D N/A Flag is high if Uppercase keyboard should be ON
[KEYBOARD-LOWER-FB] D N/A Flag is high if Lowercase keyboard should be ON
[SEARCH-STRING-OUT$] S 1.8.1 Contains the string being searched for
[SEARCH-MODE-FB] D 1.8.1 Flag is high if the ARQ is in Extended Search mode
[PLAY-NOW-AN-FB] A 1.8.1
Contains a value between 0 and 5, and should be tied to the analog value of the Play Now and Queue multi-
state buttons.
[ZONE-NUMBER-ANALOG] A N/A
Contains the analog value of the ZONE-NUMBER parameter
[ZONE-NAME-STRING$] S N/A
Contains the name of the zone provided by the [ZONE-NAME] parameter

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Advanced Module – Inputs
SIGNAL NAME D/A/S FW DESCRIPTION
[REQUEST-ADVANCED-RX$] S 1.9.0 Serial string for connection to Basic module
[POWER-ON] D N/A Turns ON the ARQ from a Soft Power OFF state
[POWER-OFF] D N/A Soft Powers OFF the ARQ
[REBOOT] D 1.9.0 Reboots the ARQ
[ETHERNET-PING] D 1.9.0
Polls the ARQ to ensure it is still online. ARQ responds with 47h, FFh, FAh. Only works for
TCP/IP connections
[MAX-POLL-FAILURES] A 1.9.0
Number of sequential times the ARQ can fail to respond before the [ETHERNET-NOT-
RESPONDING] flag goes high. Set this to 0 for unlimited.
[REQUEST-PLAYER-INFO] D N/A Requests a full refresh of all player information from the ARQ
[DISCRETE-AUTO-RIP-ON] D N/A Turns ON the Autorip function on the ARQ
[DISCRETE-AUTO-RIP-OFF] D N/A Turns OFF the Autorip function on the ARQ
[RESET-FREEDB] D N/A Resets the pending list of CDs to be looked up
[MENU] D N/A Enters the Main Menu on the ARQ
[MODE] D N/A Toggles the ARQ between the Player and Navigator pages
[ENTER] D N/A Issues an Enter command
[ENTER-NO-FLIP] D N/A Issues an Enter command, but will not flip the ARQ to the Player page if issued on a song
[SELECT] D N/A Selects the currently highlighted item
[DESELECT-ALL] D N/A Deselects any selected songs on the ARQ
[CANCEL] D N/A Issues a Cancel command
[COPY] D N/A Copies the selected songs to the currently highlighted Playlist
[DELETE] D N/A Deletes the current selection
[DELETE-FROM-PLAYLIST] D 1.8.1 Deletes the current selection from the Playlist. Does not prompt for confirmation
[CREATE-EMPTY-PLAYLIST] D 1.7.11 Creates an empty Playlist.
[CREATE-SELECTED-SONGS-PLAYLIST] D 1.7.11 Creates a Playlist from the Selected Songs list.
[EDIT] D N/A Edits the current selection
[INFO] D N/A Displays info about the current selection
[VISUALS] D N/A Enters Visuals mode or cycles through the Visuals when in Visuals mode
[THEMES] D N/A Changes the look of the GUI display
[INTRO] D N/A Toggles Intro mode ON/OFF
[RECORD] D N/A Starts a recording of the CD in the CD Tray. Requires confirmation of CD information
[RECORD-NO-EDIT] D 1.8.1 Starts a recording of the CD in the CD Tray. Does not require confirmation
[LINE-IN-PLAY] D 1.9.0 Lets you listen to the source plugged into Line IN
[LINE-IN-REC] D 1.9.0 Starts a recording of the source plugged into Line IN
[EJECT] D N/A Opens/Closes the CD tray
[DISCRETE-FAST-FORWARD] D N/A Skips ahead 5 seconds during music playback
[DISCRETE-REWIND] D N/A Skips back 5 seconds during music playback
[VOLUME-LEVEL-IN] A 1.9.0
Analog value from 0 to 65535(range of values output from a slider) that sets the volume level of
the Analog Output on the ARQ
[PRESS-LINE-0-FLIP] D N/A
Moves to Line 1 on the Browse page and issues an Enter command. Flips the ARQ to the Player
screen if issued on a Song
[PRESS-LINE-1-FLIP] D N/A
Moves to Line 2 on the Browse page and issues an Enter command. Flips the ARQ to the Player
screen if issued on a Song
[PRESS-LINE-2-FLIP] D N/A
Moves to Line 3 on the Browse page and issues an Enter command. Flips the ARQ to the Player
screen if issued on a Song
[PRESS-LINE-3-FLIP] D N/A
Moves to Line 4 on the Browse page and issues an Enter command. Flips the ARQ to the Player
screen if issued on a Song
[PRESS-LINE-4-FLIP] D N/A
Moves to Line 5 on the Browse page and issues an Enter command. Flips the ARQ to the Player
screen if issued on a Song
[PRESS-LINE-5-FLIP] D N/A
Moves to Line 6 on the Browse page and issues an Enter command. Flips the ARQ to the Player
screen if issued on a Song
[PRESS-LINE-6-FLIP] D N/A
Moves to Line 7 on the Browse page and issues an Enter command. Flips the ARQ to the Player
screen if issued on a Song
[PRESS-LINE-7-FLIP] D N/A
Moves to Line 8 on the Browse page and issues an Enter command. Flips the ARQ to the Player
screen if issued on a Song
[PRESS-LINE-0-NOFLIP] D N/A
Moves to Line 1 on the Browse page and issues an Enter command. Leaves ARQ on the Browse
page if issued on a Song
[PRESS-LINE-1-NOFLIP] D N/A
Moves to Line 2 on the Browse page and issues an Enter command. Leaves ARQ on the Browse
page if issued on a Song
[PRESS-LINE-2-NOFLIP] D N/A
Moves to Line 3 on the Browse page and issues an Enter command. Leaves ARQ on the Browse
page if issued on a Song
[PRESS-LINE-3-NOFLIP] D N/A
Moves to Line 4 on the Browse page and issues an Enter command. Leaves ARQ on the Browse
page if issued on a Song
[PRESS-LINE-4-NOFLIP] D N/A
Moves to Line 5 on the Browse page and issues an Enter command. Leaves ARQ on the Browse
page if issued on a Song
[PRESS-LINE-5-NOFLIP] D N/A
Moves to Line 6 on the Browse page and issues an Enter command. Leaves ARQ on the Browse
page if issued on a Song
[PRESS-LINE-6-NOFLIP] D N/A
Moves to Line 7 on the Browse page and issues an Enter command. Leaves ARQ on the Browse
page if issued on a Song
[PRESS-LINE-7-NOFLIP] D N/A
Moves to Line 8 on the Browse page and issues an Enter command. Leaves ARQ on the Browse
page if issued on a Song

AudioReQuest Crestron Interface Guide v5.5.0
Phone [phone] •Fax [phone] •www.request.com
-
15 -
[GOTO-LINE-0] D N/A Move the cursor to Line 1 but does not issue an Enter command.
[GOTO-LINE-1] D N/A Move the cursor to Line 2 but does not issue an Enter command.
[GOTO-LINE-2] D N/A Move the cursor to Line 3 but does not issue an Enter command.
[GOTO-LINE-3] D N/A Move the cursor to Line 4 but does not issue an Enter command.
[GOTO-LINE-4] D N/A Move the cursor to Line 5 but does not issue an Enter command.
[GOTO-LINE-5] D N/A Move the cursor to Line 6 but does not issue an Enter command.
[GOTO-LINE-6] D N/A Move the cursor to Line 7 but does not issue an Enter command.
[GOTO-LINE-7] D N/A Move the cursor to Line 8 but does not issue an Enter command.
[SET-ZONE-1-ACTIVE] D 2.2.2 On F.Series units, sets the Active Zone (video output) to Zone 1
[SET-ZONE-2-ACTIVE] D 2.2.2 On F.Series units, sets the Active Zone (video output) to Zone 2
[SET-ZONE-3-ACTIVE] D 2.2.2 On F.Series units, sets the Active Zone (video output) to Zone 3
[SET-ZONE-4-ACTIVE] D 2.2.2 On F.Series units, sets the Active Zone (video output) to Zone 4
[SET-PREV-ZONE] D 2.2.2 On F.Series units, sets the Active Zone (video output) to the previous zone (sequentially)
[SET-NEXT-ZONE] D 2.2.2 On F.Series units, sets the Active Zone (video output) to the next zone (sequentially)
Advanced Module – Outputs
SIGNAL NAME D/A/S FW DESCRIPTION
[REQUEST-ADVANCED-TX$] S 1.9.0 Serial string for connection to the Basic module
[ON-PLAYER-PAGE] D 1.9.0 Flag is high if the ARQ is on the Player page
[ON-NAVIGATOR-PAGE] D 1.9.0 Flag is high if the ARQ is on the Navigator page
[ON-ENCODER-PAGE] D 1.9.0 Flag is high if the ARQ is on the Encoder page
[ON-OTHER-PAGE] D 1.9.0
Flag is high if the ARQ is in any state besides Player, Navigator, or Encoder. To receive feedback for
this state, you must use LCD Text feedback mode.
[POWER-ON-FLAG] D 1.9.0 Flag is high if the ARQ is soft powered ON and low if the ARQ is soft powered OFF
[VISUALS-ON-FLAG] D 1.9.0 Flag is high if the ARQ is in visuals mode
[VOLUME-LEVEL] A 1.9.0
Analog value from 0 to 65535(range of values accepted from a slider) indicating the volume level of
the Analog audio output
[INTRO-FB] D N/A Flag is high if the ARQ is in Intro mode
[UP-ARROW-FB] D 1.8.1 Flag is high if there are more lines above line 1 on the Browse page
[DOWN-ARROW-FB] D 1.8.1 Flag is high if there are more lines below line 8 on the Browse page
[SONG-1-SELECTED-FB] D N/A Flag is high if Line 1 on the Browse page is Selected (song color different in GUI)
[SONG-2-SELECTED-FB] D N/A Flag is high if Line 2 on the Browse page is Selected (song color different in GUI)
[SONG-3-SELECTED-FB] D N/A Flag is high if Line 3 on the Browse page is Selected (song color different in GUI)
[SONG-4-SELECTED-FB] D N/A Flag is high if Line 4 on the Browse page is Selected (song color different in GUI)
[SONG-5-SELECTED-FB] D N/A Flag is high if Line 5 on the Browse page is Selected (song color different in GUI)
[SONG-6-SELECTED-FB] D N/A Flag is high if Line 6 on the Browse page is Selected (song color different in GUI)
[SONG-7-SELECTED-FB] D N/A Flag is high if Line 7 on the Browse page is Selected (song color different in GUI)
[SONG-8-SELECTED-FB] D N/A Flag is high if Line 8 on the Browse page is Selected (song color different in GUI)
[ENCODER-CURRENT-TRACK-NUM$] S 1.9.0 Contains the current track number on the encoder page
[ENCODER-TOTAL-TRACKS$] S 1.9.0 Contains the total number of tracks on the encoder page
[ENCODER-CURRENT-TRACK$] S 1.9.0 Contains the current track name being encoded
[ENCODER-PROGRESS] A 1.9.0 Contains the encoding progress
[TIMED-DIALOG-FLAG] D 1.9.0 Flag is high when a timed dialog is being displayed on the ARQ
[TIMED-DIALOG-HEADER$] S 1.9.0 Contains the title of the timed dialog
[TIMED-DIALOG-MESSAGE$] S 1.9.0 Contains the text in the timed dialog box
[ETHERNET-NOT-RESPONDING] D 1.9.0
If the ARQ stops responding to a POLL request after X number of attempts, this flag goes high. The
[MAX-POLL-FAILURES] input indicates how many times it will fail to respond before this flag goes
high.
[PLAYER-COVER-FULL] S 2.1.0 String containing the URL to the Large Player image
[PLAYER-COVER-THUMB] S 2.1.0 String containing the URL to the Small Player image
[NAV-COVER-FULL] S 2.1.0 String containing the URL to the Large Browse image
[NAV-COVER-THUMB] S 2.1.0 String containing the URL to the Small Browse image

AudioReQuest Crestron Interface Guide v5.5.0
Phone [phone] •Fax [phone] •www.request.com
-
16 -
Appendix A: Troubleshooting
**The first step to troubleshooting ANY problems is to verify that you imported the demo
**The first step to troubleshooting ANY problems is to verify that you imported the demo**The first step to troubleshooting ANY problems is to verify that you imported the demo
**The first step to troubleshooting ANY problems is to verify that you imported the demo
program (see
program (seeprogram (see
program (see “
““
“ What To Do First
What To Do FirstWhat To Do First
What To Do First”
””
” on Page 2) and you are not getting any errors related to
on Page 2) and you are not getting any errors related toon Page 2) and you are not getting any errors related to
on Page 2) and you are not getting any errors related to
AudioReQuest wh
AudioReQuest whAudioReQuest wh
AudioReQuest when you compile your program. If either of these is not the case, please go
en you compile your program. If either of these is not the case, please goen you compile your program. If either of these is not the case, please go
en you compile your program. If either of these is not the case, please go
back and fix these problems before continuing**
back and fix these problems before continuing**back and fix these problems before continuing**
back and fix these problems before continuing**
A) Can’t establish 1-way serial communication:
1. If connecting serially:
a) Make sure Serial settings are correct according to the model of AudioReQuest you have.
See Page 1
Page 1Page 1
Page 1 for more info.
b) Double check to make sure flow control is turned off.
c) Follow the steps in Appendix B
Appendix BAppendix B
Appendix B to run HyperTerminal to verify that the ARQ can cable are
fine.
d) If you have an ARQ1 make sure it has a serial port. There were early models that did not
have a serial port. Call ReQuest with the hardware version if you are not sure.
(You can find
the hardware version in MENU->SYSTEM INFORMATION)
2. If connecting via Ethernet:
a) Make sure you set the IP address correctly in the TCP/IP client
b) Make sure you are pulsing START-ETHERNET-COMMUNICATIONS from the source button
c) When you upload the program, be sure to send the default IP table
d) Open Test Manager and verify that the feedback from the TCP/IP client shows that you are
connected
3. Check to make sure the AudioReQuest is not encoding or doing any File Transfers.
4. If the AudioReQuest is running firmware earlier than 2.1.0, verify that the Zone Number
parameter in the module is set to 0. Otherwise, it will not work.
B) I have one-way control but I can’t get any feedback:
1. Make sure you are not getting any errors when you compile the program. Pay special attention
to errors such as “SIMPL Windows Cross Compiler not installed” or “SIMPL Windows can not
open
ARQ-Basic-Decoder-v5_0_0.usp ”. The second of these suggests that the program was not
imported correctly. See page 2 for information on importing the program.
2. Make sure you are pulsing
pulsingpulsing
pulsing the START-SERIAL-COMMUNICATIONS or START-ETHERNET-
COMMUNICATIONS
input to the module. This will send the data feedback request to the ARQ.
AudioReQuest will not send any data until it is requested. Make
sure that this is being sent by
verifying in Test Manager. The most commonly used data request (used in all demo Crestron
programs) is Delimited GUI. Send the following hex numbers and you should see feedback: 33
3333
33
h
hh
h ,
,,
,
47
4747
47
h
hh
h , 63
, 63, 63
, 63 h
hh
h.
3. Follow the steps in Appendix B
Appendix BAppendix B
Appendix B to run HyperTerminal to verify that the ARQ and cable are fine.
4. Check the firmware version in AudioReQuest.
(You can find the software version in MENU-
>SYSTEM INFORMATION)
Much of the feedback sent requires firmware version 1.9.0 or
higher.
(Software updates can be done either by CDROM or online)
5. Make sure you have the latest version of the ARQ Crestron Demo Program by going to
www.request.com and clicking on Support along the top, then Crestron down the left side.
6. Upload ONLY
ONLYONLY
ONLY the ARQ Crestron demo program and demo touch screens available on our web
site. This will eliminate any errors made when integrating the AudioReQuest Macro into your
Crestron program and will help you determine if the problem is in the programming or the
AudioReQuest.