Retell 332 clip User manual

Operating Instructions (UK)
Professional Answering Machine
with telephone number display
and message transfer
Retell 332 clip

Safety information
3
Safety information
When installing, connecting and operating the Retell 332 clip, please make sure that the following is taken into consideration:
•Connect the connecting cables only to the provided receptacles.
•Please take care that the cables do not lead to any danger of stumbling and avoid folding, pushing and pressing of the cables.
•Avoid installing the device near electrical interference sources.
•Only connect approved accessory for this device.
•Never open the device. Do not touch the plug contacts with sharp or metal objects.
•Only use a soft, slightly moist cloth to clean your Retell 332 clip. Do not use chemicals or abrasive cleaning products.
•Avoid operating your Retell 332 clip in damp or dusty rooms and keep the device away from liquids and steam or smoke.
•Do not install the device where it is exposed to direct sunlight.
•Do not operate the device in areas with danger of explosions.
•Only use the original Retell AC adapter and the original Retell telephone connecting cable.

Button assignment
4
Button assignment
Playback: Starts the playback of new and not yet played back incoming
messages. Allows the repetition of the last 3 seconds when being pressed
during playback.
2 sec.
Playback button pressed 2 seconds: Starts the playback of all incoming
messages. The playback starts with the oldest and ends with the latest
message.
Stop: Stops a function that is currently being executed and serves to exit an
open menu.
Answering mode: Activates or deactivates the answering mode.
Outgoing message (OGM): When pressed briefly, starts the playback of the
current outgoing message. When you press the button and keep it pressed, you
can start the recording of the currently set outgoing message.
Recording: Starts the recording of a personal information (dictate). When
pressed during a phone conversation, starts the two-way conversation
recording.
or Arrow buttons (up/down): Are used to open the call list and to navigate and
make settings in the set-up menu.
or Arrow buttons (left/right): Are used to change the volume and to move the
cursor to the left or right side.
Selection button: This button serves to select entry fields and functions which
are shown in the display next to the corresponding button.
and
Stop and Answering mode pressed at the same time: Opens the set-up menu.
and
Answering mode and Playback pressed at the same time: Activates or
deactivates the message transfer function.

Operating elements
5
Operating elements

Table of contents
6
Table of contents
Safety information ........................................................................................... 3
Button assignment .......................................................................................... 4
Operating elements ......................................................................................... 5
Table of contents ............................................................................................. 6
Initial operation ................................................................................................ 8
Scope of supply ........................................................................................ 8
Installation ................................................................................................. 8
Connection ................................................................................................ 8
Settings ............................................................................................................. 10
Programmable parameters ....................................................................... 10
Set-up menu ............................................................................................. 10
Volume adjustment ................................................................................... 11
Outgoing messages (OGMs) ........................................................................... 12
General information .................................................................................. 12
Examples of outgoing messages .............................................................. 12
Recording outgoing messages .................................................................. 12
Testing the outgoing messages ................................................................ 13
Erasing outgoing messages ...................................................................... 13
Answering mode .............................................................................................. 14
Play back and erasing incoming messages (ICMs) ...................................... 15
Playback of new incoming messages ....................................................... 15
Playback of all incoming messages .......................................................... 15
Repetition .................................................................................................. 15
Interrupting the playback ........................................................................... 15
Search (Skip) ............................................................................................ 15
Erasing individual incoming messages ..................................................... 15
Erasing all incoming messages ................................................................. 16
Direct connection to the caller ................................................................... 16
Two-way conversation recording / Personal information (dictate) ............. 17
Two-way conversation recording of telephone calls .................................. 17
Personal information (dictate) ................................................................... 17
Message transfer ............................................................................................. 19
Setting the destination number ................................................................. 19
Activating the message transfer ................................................................ 19
Call list .............................................................................................................. 20
General information .................................................................................. 20
Browse through the call list ....................................................................... 20
Call back from the call list ......................................................................... 20
Message function ............................................................................................. 22
Remote control ................................................................................................. 23
Remote operation ..................................................................................... 23
Remote control functions .......................................................................... 23
Remote activation of the answering mode ................................................ 25
Appendix .......................................................................................................... 26
Service ...................................................................................................... Error! Bookmark not defined.
Guarantee ................................................................................................. 26
CE sign ..................................................................................................... Error! Bookmark not defined.
Ecological information ............................................................................... Error! Bookmark not defined.
Malfunctions and Troubleshooting ............................................................ 28
Factory pre-set .......................................................................................... 29
Technical data ........................................................................................... 29
Index ................................................................................................................. 30

Table of contents
7
Brief operating instructions ............................................................................ 31

Initial operation
8
Initial operation
Scope of supply
In the packaging carton of your Retell 332 clip you will find:
•Retell 332 clip
•telephone connecting cable
•AC adapter 11.5 V / 350 mA
•operating instructions with removable short operating instructions and operation instruction card for the remote control
Installation
Your Retell 332 clip was designed for normal use conditions. Solvents in some furniture lacquers or furniture cleaning products
may attack the rubber at the feet of the device and thus cause patches.
In such cases, especially with new or recently treated furniture, please use a non-slip pad under the device.
Connection
Before you can take your Retell 332 clip into operation, you need to connect all necessary cables.
1Plug the small plug of the AC adapter in the “POWER” jack and plug the AC adapter in a 230 V power outlet.
2Plug one end of the telephone connecting cable in the “LINE” jack. Plug the other end in the telephone socket.

Initial operation
9

Settings
10
Settings
Programmable parameters
Language .............................. German, English, French, Italian or Dutch.
Time ...................................... Here, you can set the time.
Date ....................................... Here, you can set the date (day, month, year).
Length of incoming ..............
messages
1 to 5 minutes or endless. Here, you can limit the time
a caller has at his disposal to speak a message.
Recording quality ................. Level 1 or 2, whereas level 2 has the highest recording quality. An increasing recording quality
means a decrease of available recording time. Level 1 corresponds to about 50 minutes and level
2 about 25 minutes recording time.
Ringing tones ....................... 2 to 9 ringing tones. This is to set the number of ringing tones until the answering machine picks
up.
Remote control code ........... The remote control code consists of 1 to 4 digits ranging from 0 to 9999. The code “-” is used to
deactivate the remote control.
Remote pre-interrogation .... Yes or no. If you selected “yes”, and new incoming messages exist, your Retell 332 clip will pick
up after 2 ringing tones (regardless of your settings for the number of ringing tones). If no new
incoming messages exist, the device picks up after the number of ringing tones according to your
settings. Thus, you can identify whether new messages have been recorded or not and whether a
remote interrogation needs to be performed or not.
Message code ...................... The message code is a 1 to 4 digit number ranging from 0 to 9999. The code “–” is used to turn
the message function off.
Exchange identification .......
code
Here, you enter the identification code (only for tele-
phone systems) to access the public exchange (e. g.
0). This number will then always be dialled auto-
matically before the telephone number. The code “–”
is used to turn this function off.
Display contrast ................... 15 levels are available to set the display contrast.
Destination phone number .. Here, you enter the phone number for the message transfer (for example your mobile number). A
set number can be deleted by pressing the selection button next to “X”.
Factory pre-set ..................... Provided that you confirm the corresponding question with “yes”, the device will resume the
factory pre-set parameters and all incoming messages and settings will be deleted.
Set-up menu
+
Press Stop and Answering mode at
the same time.
The display shows the set-up menu.
Use the arrow buttons (up/down) to
view the available setting para-
meters.
The display shows all available setting
parameters.
Press the selection button next to the
setting to be changed until the
desired setting option is being
displayed.
The display shows the current setting.
or

Settings
11
When entering numbers, press the
selection button next to the corres-
ponding line.
The cursor blinks. As for several setting
options, the current setting will be deleted.
Use the arrow buttons (up/down) to
change the setting.
The display counts up and down.
As for settings with more than one
digit or character, you can move the
cursor by pressing the arrow buttons
(left/right).
The selected cursor position blinks.
To complete the entry of numbers,
press the selection button next to the
corresponding line again.
The cursor stops blinking.
To complete the entry, press the stop
button several times.
The display resumes the initial state.
Volume adjustment
The volume can be adjusted when the device is in the idle state or during playback.
Press the arrow buttons (left/right) to
adjust the volume.
The current volume is displayed with the
digits 0 – 8.

Outgoing messages (OGMs)
12
Outgoing messages (OGMs)
General information
Your Retell 332 clip provides of 3 individual outgoing messages (OGM 1-3) and one pre-recorded outgoing message (OGM 4).
You can exchange the outgoing messages by pressing the lower selection button. OGM 4 cannot be individually changed. The
duration of an OGM can be between 3 seconds and 3 minutes. Generally, two different kinds of outgoing messages are
distinguished, i. e. OGMs with incoming recording and OGMs without incoming recording. In the case of an OGM with incoming
recording, the caller has the option to leave a message after the outgoing message. An OGM without incoming recording
(announcement only) is just used for information purposes – without giving the caller the option to leave a message.
Examples of outgoing messages
OGM with incoming recording
Hello, this is the answering machine of ........ (name) in ........(town). I am currently out for seeing customers and will be available in
the office at approx. ..........o’clock. You can call me between ....... o’clock and ...... o’clock under the telephone number ....... If you
prefer, you can leave your name and number. I will ring you as soon as I am back. Please speak after the beep.
OGM without incoming recording (announcement only)
Hello, this is ........(name), Sales Representative of ........... (name of the company). My office is temporarily closed due to illness
(holidays etc.). Please call my deputy, Mr. ......... in ......... . His telephone number is .......... He will assist you. Many thanks for your
call.
Recording outgoing messages
Select the desired OGM by pressing
the lower selection button.
The selected OGM is shown at the bottom
right side of the display.
ØPress the OGM button and keep it
pressed.
Wait, you will hear a brief tone, the display
shows “Recording”.
Start speaking your outgoing
message (keep a distance of about
15 cm from the microphone).
The display shows the current duration of
your recording in minutes and seconds.
×Release the OGM button to interrupt
the recording.
The display shows “Answer mode” and
“Answer only mode”.
ØTo continue recording your outgoing
message, press the OGM button
again and keep it pressed.
The recording is being continued.

Outgoing messages (OGMs)
13
Press the stop button to stop the
recording without saving.
The OGM recording is stopped.
Use the selection button next to the
corresponding line to determine
whether the OGM shall be with or
without an option for an incoming
message recording.
The recording is complete and will be
played back for test purposes. An OGM
with incoming recording option is indicated
by just 1 signal tone at the end. An OGM
without incoming recording is indicated by
2 signal tones.
)If you record OGM 3 as outgoing message without incoming recording (announcement only), your Retell 332 clip will
automatically switch to this OGM as soon as the recording capacity will be exhausted.
Testing the outgoing messages
Select the desired OGM by pressing
the lower selection button.
The selected OGM is shown at the bottom
right side of the display.
Press the OGM button briefly. The OGM is being played back. The
display shows “Playback”, the current
duration and the OGM number.
You can adjust the volume by
pressing the arrow buttons (left/right).
Erasing outgoing messages
Press the selection button next to the
“delete” symbol during playback.
The currently played back outgoing
message is erased.

Answering mode
14
Answering mode
)Take care that enough recording capacity for incoming messages is available. If required, you should erase individual or all
recorded messages.
Select the desired OGM by pressing
the lower selection button.
The selected OGM is shown at the bottom
right side of the display.
Press the answering mode button. The LED is lit. If you selected an OGM
“without incoming recording”, two lines are
shown instead of the number of messages.
The number of calls shown in the display
blinks when the Retell 332 clip picks up an
incoming call.
If the caller's telephone number is being
transfered during a call, the display will
show this telephone number instead.
Use the arrow buttons (left/right) to
adjust the volume.
Call screening is possible for incoming
messages. If you decide to answer the call
personally, you can do so at any time, by
just picking up the handset. If new
incoming messages exist, the LED will
blink.
Press the answering mode button
again to deactivate the answering
mode.
Further incoming calls will not be
answered. The display resumes the initial
state. The LED blinks as long as the
recorded messages have not been played
back.
)If the recording capacity is exhausted, your Retell 332 clip automatically switches to OGM 3, provided that OGM 3 is an OGM
without incoming recording (announcement only). Otherwise, the device will switch the answering mode off and no further
incoming calls will be answered.

Play back and erasing incoming messages (ICMs)
15
Play back and erasing incoming messages (ICMs)
Playback of new incoming messages
Press the playback button. The playback of new and not yet played
back incoming messages starts. The
display shows the number of the currently
played back ICM as well as the caller‘s
telephone number. At the end of an ICM
you hear date and time of the call.
Use the arrow buttons (left/right) to
adjust the volume.
Playback of all incoming messages
2 sec.
Press the playback button and keep it
pressed for 2 seconds.
The playback starts with the first incoming
message.
Repetition
Press the playback button during
playback.
The last 3 seconds will be repeated.
Interrupting the playback
Press the stop button. The playback is stopped.
Press the playback button. The playback is continued.
Search (Skip)
Press the arrow buttons (up/down). The incoming message that is currently
being played back is skipped or repeated.
Erasing individual incoming messages
Press the selection button next to the
“delete” symbol during playback.
The current incoming message is erased.
All remaining ICMs will automatically get a
new number and move up in the list.

Play back and erasing incoming messages (ICMs)
16
Erasing all incoming messages
Press the stop button. The display shows either the initial state or
the answering mode state.
2 sec. Press the selection button next to the
delete symbol and keep it pressed for
2 seconds.
All incoming messages are erased.
Direct connection to the caller
Press the selection button next to the
caller’s telephone number during
playback.
The telephone number is being dialled.
You can listen to the dialling process via
the integrated loudspeaker.
After the dialling process, the call can
be taken over by picking up the
handset.
The display shows a stop-watch indicating
the duration of the call.
)The handset may not be picked up during the dialling process, as otherwise errors might occur.

Two-way conversation recording / Personal information (dictate)
17
Two-way conversation recording / Personal information (dictate)
Two-way conversation recording of telephone calls
You have the option to record important conversations. A record must have a duration of 3 seconds at a minimum.
Press the recording button during a
telephone conversation.
The device starts recording. The display
shows “Monitoring” and the duration of the
current recording.
To end the recording, press the stop
button or replace the handset.
The display resumes the idle state. If the
answering mode was active before the
two-line conversation recording, this will be
resumed.
)A two-line recording is stored as any other recording (incoming or outgoing message) and can be played back at any time.
Personal information (dictate)
Personal information can be dictated directly via the integrated microphone. The duration of a record must be 3 seconds at a
minimum.
Press the recording button. Wait, you hear a brief tone and the display
shows “Recording”.
Start speaking your dictate or
personal information (keep a distance
of about 15 cm to the microphone).
The display shows the duration of your
recording in minutes and seconds.
Press the stop button to end the
recording.
The recording is stopped. The LED blinks
to indicate a new message. If the
answering mode was active before
recording the dictate, the counter is
increased by one.
)You also have the option to record a personal information while the device is in the answering mode. Other people then have
the possibility to retrieve this information using the remote control code.

Two-way conversation recording / Personal information (dictate)
18

Message transfer
19
Message transfer
In the answering mode with message transfer on, your Retell 332 clip dials a pre-programmed destination phone number after an
incoming message has been recorded. When the handset of the programmed destination number is picked up, the following
announcement is heard:
“Automatic call, … please perform a remote interrogation. … I repeat, …automatic call, … please perform a remote interrogation.
… The unit disconnects now. Good bye.”
During the announcement, there is the option to start the remote interrogation of the recorded incoming message(s). If the
destination number is busy, the device will redial the number up to three times every three minutes.
Setting the destination number
Please enter the destination number as described in the chapter “Settings”.
For telephone systems, the following special characters are available:
P = 3 seconds pause / wait for dialling tone
i = internal (within telephone systems)
F= flash (short, 90 ms)
H= hook-flash (long, 240 ms)
In the case of telephone systems, the exchange identification code is automatically dialled before each telephone number (see
chapter “Settings / Exchange identification code“). In order to avoid this for internal extension numbers, you need to dial “i” before
any internal destination number.
Examples:
subscriber’s main station
normal subscriber
mobile phone
02102123456
01701234567
telephone systems
from extension to extension
to the public exchange (exchange identification code has been set)
to the public exchange (no exchange identification code has been set)
i 269
02102123456
0 P 02102123456
Activating the message transfer
+
Press Answering mode and Playback
at the same time to activate the
message transfer.
The display shows the symbol (double
arrow) for message transfer.
+
To deactivate the message transfer,
press Answering mode and Playback
at the same time again.
The symbol for message transfer (double
arrow) disappears.
)During the transfer of a message, the symbol for message transfer (double arrow) blinks.

Call list
20
Call list
General information
The last 30 incoming calls together with information on date and time of the calls are stored in the call list. If the caller’s telephone
number has been transferred during a call, this is also displayed. You have the option to dial any telephone number from the call
list directly – by just pressing a button. Individual entries from the list or even the entire list can be erased.
Browse through the call list
Press the arrow button (up) or
(down).
The display shows the latest entry from the
call list.
Use the arrow buttons (up/down) in
order to browse through the entire
list.
To erase an entry, press the se-
lection button next to the delete
symbol.
The entry is erased.
2 sec. To erase the entire call list, press the
selection button next to the delete
symbol and keep it pressed for 2
seconds.
The entire call list is erased.
To exit the list, press the stop button. The display resumes the initial state.
Call back from the call list
Use the arrow buttons (up / down) in
order to browse through the list and
select the desired entry (see “Browse
through the call list”).
Press the selection button next to the
desired telephone number.
The telephone number is being dialled.
You can listen to the dialling process via
the integrated loudspeaker.
After the dialling process, the call can
be taken over by picking up the
handset.
The display shows a stop-watch
indicating the duration of the call.

Call list
21
)The handset may not be picked up during the dialling process, as otherwise errors might occur.