Radio Shack Digital Answering System with Big Button Trim... User manual

Owner’s Manual Please read before using this equipment.
Digital Answering System
with Big Button Trim Phone
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Your system is ETL listed to UL standards and meets all appli-
cable FCC standards.
WARNING: To reduce the risk of fire or
shock hazard, do not expose this product to rain
or moisture.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL.
This symbol is intended to alert
you to the presence of uninsu-
lated dangerous voltage within
the product’s enclosure that might
be of sufficient magnitude to con-
stitute a risk of electric shock. Do
not open the product’s case.
This symbol is intended to inform
you that important operating and
maintenance instructions are
included in the literature accom-
panying this product.
!
!
©2000 RadioShack Corporation. All Rights Reserved.
RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.
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Contents
ˆ Contents
Features ................................................................................. 5
Read This Before Installation .......................................... 7
FCC Statement ................................................................ 8
Installation ............................................................................. 9
Selecting a Location ........................................................ 9
Connecting Power ........................................................... 9
Installing the Backup Battery ......................................... 11
Mounting the System ..................................................... 12
On a Desktop ......................................................... 12
Directly on the Wall ................................................. 13
On the Wall Plate .................................................... 14
Connecting the Handset ................................................ 14
A Quick Look ....................................................................... 15
Telephone Operation .......................................................... 18
Setting the PULSE/TONE Switch .................................. 18
Setting the Ringer .......................................................... 18
Using REDIAL ............................................................... 19
Using RESET ................................................................ 19
Using FLASH ................................................................. 19
Volume Control .............................................................. 19
Using Tone Services on a Pulse Line ............................ 20
Using Memory Dialing ................................................... 20
Storing a Number in Memory ................................. 20
Dialing a Stored Number ........................................ 21
Testing Stored Emergency Numbers ...................... 21
Chain-Dialing Special Service Numbers ................ 21
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4Contents
Answering System .............................................................. 22
Preparation .................................................................... 22
Turning the Answering System On/Off ................... 22
Adjusting the Volume .............................................. 23
Setting the Day and Time ....................................... 23
Setting the Number of Rings .................................. 24
Recording Outgoing Messages (OGM) .................. 25
Operation ....................................................................... 26
Setting the Answering System to Answer Calls ..... 26
Using the Announce-Only Feature ......................... 27
Screening Calls ...................................................... 28
Playing Incoming Messages ................................... 29
Deleting Messages ................................................. 30
Remote Operation ............................................................... 30
Remote Operation Security Code .................................. 31
Operating the Answering System
from a Remote Location ................................................ 31
Remote Commands ............................................... 32
Troubleshooting .................................................................. 33
Care ...................................................................................... 34
The FCC Wants You to Know ........................................ 35
Lightning ........................................................................ 35
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Features
ˆ Features
Your Digital Answering System is a sophisticated fully-digital
message center that combines a telephone and an answering
machine in one convenient package.
Fully-digital means the answering system stores all messages
on a computer chip. This gives you advanced capabilities over
tape-based answering machines. For example, you can delete
an individual message while saving the rest. And, of course,
there are no tape mechanisms to wear out and no tapes to
bother with.
The system’s features include:
ANSWERING SYSTEM
Call Screening — lets you listen as a caller leaves a message
so you can decide whether or not to answer a call.
Voice Day/Time Stamp — records the day and time each in-
coming message was recorded.
Message Indicator — flashes to let you know you have new
messages.
Remote Operation — lets you use a touch-tone phone (or rota-
ry phone and pocket tone dialer) to operate the telephone an-
swering system while you are away from your home or office.
Remote Answer-On — lets you call the system from a remote
location and set it to answer calls.
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6Features
Adjustable Ring Number — lets you set the system to answer
after two, four, or seven rings.
Toll-Saver — lets you avoid unnecessary toll charges when
you call long-distance to check your messages.
Announce-Only — lets you set the system to play an an-
nouncement or memo for the caller, then automatically hang up
without letting the caller leave a message.
Outgoing Message Capacity — lets you set the system to play
an outgoing message and record the caller’s message.
Selectable Incoming Message Length — lets you set the
maximum length of a caller’s message to 1 or 5 minutes.
High Capacity — lets you record up to 10 minutes of incoming/
outgoing messages and memos.
Phone Pickup Detection — stops recording when you pick up
any phone on the same line as the system, and resets to an-
swer the next call.
Built-In Announcement — lets you immediately begin using
the system to answer calls and record messages.
Volume Control — lets you adjust the speaker’s volume during
message playback.
Memory Full Warning — beeps twice and announces “Sorry,
memory is full.”
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Features
TELEPHONE
13-Number Memory Dialing — lets you store up to 13 phone
numbers in memory for easy dialing: 3 priority (one-touch) num-
bers and 10 standard numbers.
Volume Control — lets you adjust the handset’s volume.
Ringer Control — lets you set the ringer to a high or low vol-
ume or turn off the ringer.
Redial — lets you quickly dial the last number dialed.
Flash — sends an electronic switchhook signal for use with
special services, such as Call Waiting.
Touch-Tone or Pulse Dialing — lets you use the phone with
either type of service.
Reset — equivalent to pressing and releasing the switchhook
on the phone.
READ THIS BEFORE INSTALLATION
Your system conforms to federal regulations, and you can con-
nect it to most telephone lines. However, each device that you
connect to the phone line draws power from the line. We refer to
this power draw as the device’s ringer equivalence number, or
REN. The REN is on the bottom of the system.
If you are using more than one phone or other device on the
line, add up all the RENs. If the total is more than five (three in
rural areas), your phone might not ring or your answering sys-
tem might not answer. If ringer operation is impaired, remove a
device from the line.
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8Features
FCC STATEMENT
Your system complies with Part 68 of
FCC Rules
. You must,
upon request, provide the FCC registration number and the
REN to your phone company. Both numbers are on the bottom
of your system.
Note: You must not connect your system to:
• coin-operated systems
• party-line systems
• most electronic key phone systems
Your system complies with the limits for a Class B digital device
as specified in Part 15 of
FCC Rules
. These limits provide rea-
sonable protection against radio and TV interference in a resi-
dential area. However, your system might cause TV or radio
interference even when it is operating properly. To eliminate in-
terference, you can try one or more of the following corrective
measures:
• Reorient or relocate the receiving antenna of the radio or
TV antenna.
• Increase the distance between the system and the radio or
TV.
• Use outlets on different electrical circuits for the system
and the radio or TV.
Consult your local RadioShack store if the problem still exists.
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Installation
ˆ Installation
SELECTING A LOCATION
Select a location for the system that is near both a modular
phone jack and an AC outlet, and out of the way of normal activ-
ities. You can place the system on a flat surface or mount it on a
wall plate or directly on the wall.
Notes:
• If the phone line jack is not a modular jack, you must
update the wiring. You can convert the wiring yourself,
using jacks and adapters available at any RadioShack
store. Or, you can let the phone company update it for you.
• The USOC number of the jack to be installed is RJ11C for a
standard modular phone jack or RJ11W for a wall-plate jack.
CONNECTING POWER
You can power the system using the supplied 9V, 300-mA AC
adapter.
Cautions:
You must use a Class 2 power source that sup-
plies 9V DC and delivers at least 300 mA. Its cen-
ter tip must be set to positive and its plug must fit
the system’s 9VDC 300 mA jack. The supplied adapter
meets these specifications. Using an adapter that does not
!
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10 Installation
meet these specifications could damage the system or the
adapter.
• Always connect the AC adapter to the system before you
connect it to AC power. When you finish, disconnect the
adapter from AC power before you disconnect it from the
system.
Follow these steps to connect the AC adapter.
1. Insert the barrel plug of the supplied AC adapter into the
9VDC 300 mA jack.
2. Plug the other end of the adapter into a standard AC outlet.
The system beeps twice and the MESSAGE indicator lights, fol-
lowed by 4 tones. The LOW BATT indicator blinks. After running
a self test, the system sets all internal default values.
Notes:
• Do not press any of the answering system’s buttons while
you are plugging the adapter into the AC outlet. If you acci-
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11
Installation
dentally press a button, unplug the adapter from the AC
outlet, then plug it back in.
• The answering system cannot operate without AC power.
However, you can make and answer calls on the telephone
without AC power.
INSTALLING THE BACKUP BATTERY
If AC power fails or you unplug the system, you need one 9V al-
kaline backup battery (not supplied) to save the answering sys-
tem’s messages and settings for the day and time. For the best
performance and longest life, we recommend you use a Ra-
dioShack alkaline battery.
Caution: Use only a fresh battery of the required size and rec-
ommended type.
Follow these steps to install the battery.
1. Use a flat-blade screwdriver to lift up the battery compart-
ment’s cover, then remove the cover.
Insert
Screwdriver
Here
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12 Installation
2. Attach the battery to the terminals, then place it inside the
compartment.
3. Replace the cover.
If the LOW BATT indicator blinks while the AC adapter is prop-
erly connected, replace the battery.
Warning: Dispose of the old battery promptly and properly. Do
not burn or bury it.
Cautions:
• To avoid losing stored information, be sure the AC adapter
is plugged in and connected to the system before you
replace the battery.
• If you do not plan to use the system for 30 days or longer,
remove the battery. Batteries can leak chemicals that can
destroy electronic parts.
MOUNTING THE SYSTEM
On a Desktop
1. Plug one end of the supplied long modular cord into the
modular jack on the bottom of the system near its back end.
2. Route the phone cord into the groove on the bottom of the
system so it feeds out the back of the system and the sys-
tem sits flat.
3. Plug the other end of the cord into a modular phone jack.
Then proceed to “Connecting the Handset” on Page 14.
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Installation
Directly on the Wall
To mount the system on a wall, follow these steps.
Note: For direct wall mounting, drill two holes 31/4
inches (82.5 mm) apart, one below the other. Then
thread two screws (not supplied) into each hole, let-
ting the heads extend about 1/4inch (6.3 mm) from
the wall. (Be sure to use screws with heads that fit
into the keyhole slots on the bottom of the system.)
1. Plug one end of the supplied long modular cord
into the modular jack on the bottom of the sys-
tem near its back end.
2. Route the phone cord into
the groove on the bottom
of the system by sliding
the cord under the tabs
along the groove.
3. Plug the other end of the
cord into a modular phone
jack.
4. Fit the heads of the
screws into the keyhole
slots on the bottom of the
system, then slide the sys-
tem down until it is secure.
1/4
31/4
Phone
Cord
Groove
Tabs
Modular
Jack
Keyhole
Slots
Handset
Jack Handset
Groove
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14 Installation
On the Wall Plate
1. Plug one end of the supplied short modular cord into the
modular jack on the bottom of the system near its back end.
2. Route the phone cord into the groove on the bottom of the
system by sliding the cord under the first two tabs along the
groove. Then route the cord into the groove leading to the
center rectangular space.
3. Plug the other end of the cord into a modular phone jack
wall plate. Press any excess length of cord into the rectan-
gular space on the bottom of the system to keep it out of
the way.
4. Fit the wall plate studs into the keyhole slots on the bottom
of the system, then slide the system down until it is secure.
CONNECTING THE HANDSET
1. To connect the handset to the base of the system, plug one
end of the supplied coiled cord into the modular jack on the
handset.
2. Plug the other end into the jack on the bottom of the system
near its front end.
3. Route the handset cord into its groove on the bottom of the
system by sliding the cord under the tab.
4. Place the handset in the cradle.
Note: Your local RadioShack store sells a variety of longer
coiled handset cords, which are useful when you mount the sys-
tem on a wall.
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A Quick Look
ˆ A Quick Look
Before you begin operating your Digital Answering System, fa-
miliarize yourself with its controls.
Memory
Dialing
Card
Speaker
Indicators
Microphone
Controls
Handset
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16 A Quick Look
Speaker
Priority
Memory
Keys
Numbers
and
Controls
Microphone
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A Quick Look
Handset Volume Control
Pulse/Tone Switch
9V DC 300 mA Jack
Ring Select
Switch Message Time Limit/
Announcement Only
Switch
Ringer Volume Control
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18 Telephone Operation
ˆ Telephone Operation
SETTING THE PULSE/TONE SWITCH
Set PULSE/TONE on the handset for the type of service you
have. If you are not sure which type you have, do this test:
Lift the handset and set PULSE/TONE to TONE. When you hear
the dial tone, press any number other than 0.
Notes:
• If your phone system requires that you dial an access code
(9, for example) before you dial an outside number, do not
press the access code either.
•#does not function when PULSE/TONE is set to PULSE.
If the dial tone stops, you have touch-tone service. Leave
PULSE/TONE set to TONE.
If the dial tone continues, you have pulse service. Set PULSE/
TONE to PULSE.
SETTING THE RINGER
To turn off the telephone’s ringer, set RINGER to OFF. You can
still make outgoing calls and, if you hear an extension phone
ring, you can still answer calls. To turn on the telephone’s ring-
er, set RINGER to HIGH or LOW for high or low ringer volume.
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Telephone Operation
USING REDIAL
To dial the last number dialed, lift the handset. When you hear
the dial tone, press REDIAL. The phone dials the last number di-
aled.
USING RESET
At the end of a call, you can make your next call without placing
the handset in the cradle. Press RESET to hang up the tele-
phone.
USING FLASH
Use FLASH to perform the switchhook operation for special ser-
vices, such as Call Waiting.
For example, if you have Call Waiting, press FLASH to take an
incoming call without disconnecting the current call. Press
FLASH again to return to the first call.
Note: If you do not have special phone services, pressing
FLASH might disconnect the current call.
VOLUME CONTROL
Set VOLUME to LO (low) to hear a medium volume through the
handset or to HI (high) for a louder handset volume.
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20 Telephone Operation
USING TONE SERVICES ON A PULSE LINE
If you have pulse service, you normally operate your phone with
PULSE/TONE set to PULSE. You can temporarily set your phone
to send tones for banking services or computer transactions.
Dial the number as usual. Before you enter additional digits in
response to prompts, press to change to tone dialing.
The phone automatically returns to pulse dialing when you end
the call.
USING MEMORY DIALING
The phone has two types of memory — priority and standard —
that let you store and dial up to 13 phone numbers. You can
store up to 3 phone numbers (up to 16 digits each) in priority
memory and dial them by pressing a single button. You can
store up to 10 phone numbers (up to 16 digits each) in standard
memory and dial those numbers by pressing two buttons.
Storing a Number in Memory
1. With the phone off the hook, press STORE. Enter the phone
number you want to store.
Note: You will not hear any tone as you enter the phone
number.
2. Press STORE again, then press one of the memory loca-
tions (0–9) to store the number in standard memory, or
press one of the priority memory locations (M1–M3). Hang
up the phone.
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