TIPTEL 192 User manual

Operating Instructions (GB)
ISDN feature phone with
electronic telephone book
and PC interface
tiptel 192
plus full digital answering machine
tiptel 193
tiptel

2
Table of contents
Illustration
Illustration (upper housing, ke pad) . . .4
Illustration (underneath) . . . . . . . . . . . .5
Initial operation
Scope of suppl . . . . . . . . . . . . . . . . . .6
Connection . . . . . . . . . . . . . . . . . . . . . .6
ISDN connection . . . . . . . . . . . . . . . . . .6
Emergenc operation . . . . . . . . . . . . . .7
Button functions
Button functions . . . . . . . . . . . . . . . . . .8
Operational hints
Adjusting the volume . . . . . . . . . . . . . . .9
Handset volume . . . . . . . . . . . . . . . . . .9
Operation overview . . . . . . . . . . . .10-11
Telephone calls
Call counter . . . . . . . . . . . . . . . . . . . .12
Direct manual call . . . . . . . . . . . . . . . .12
Off-line call preparation (indirect call) . .13
Dialling from the electronic
telephone book / register . . . . . . . . . . .13
Redial . . . . . . . . . . . . . . . . . . . . . . . . .14
Displa / erase redial memor . . . . . . .14
Automatic call-back on bus (CCBS) . .15
Edit call-back list . . . . . . . . . . . . . . . . .15
Automatic redial . . . . . . . . . . . . . . . . .16
Loudspeaker . . . . . . . . . . . . . . . . . . . .16
Hands-free operation . . . . . . . . . . . . .16
Switching between handset and
hands-free operation . . . . . . . . . . . . . .17
Mute function . . . . . . . . . . . . . . . . . . .17
Conversation recording
(onl tiptel 193) . . . . . . . . . . . . . . . . . .17
Call tracing (MCI) . . . . . . . . . . . . . . . .18
Placing a call on hold / additional call .18
Disconnecting a call . . . . . . . . . . . . . .18
2-line operation with hold . . . . . . . . . .19
Three-part conference . . . . . . . . . . . .19
Call transfer . . . . . . . . . . . . . . . . . .19-20
Call parking . . . . . . . . . . . . . . . . . . . . .20
Call waiting . . . . . . . . . . . . . . . . . . . . .21
Answering a call . . . . . . . . . . . . . . . . .22
Ke pad . . . . . . . . . . . . . . . . . . . . . . . .23
Sub-addressing . . . . . . . . . . . . . . . . . .23
Call list . . . . . . . . . . . . . . . . . . . . . . . .24
Electronic telephone book
General information on the electronic
telephone book . . . . . . . . . . . . . . . . . .25
Entering data . . . . . . . . . . . . . . . . . . .25
Storing data . . . . . . . . . . . . . . . . . . . .26
Editing data . . . . . . . . . . . . . . . . . . . . .27
System settings
Entering the MSNs . . . . . . . . . . . . . . .28
Selecting the outgoing MSN . . . . . . . .28
Call number displa . . . . . . . . . . . . . .29
Setting the call waiting function . . . . . .30
Setting the call transfer function . . . . .31
Setting the call diversion
(CD) function . . . . . . . . . . . . . . . . . . .31
Internal ISDN features (onl tiptel 193) 32
Setting time and date . . . . . . . . . . . . .33
Contrast adjustment . . . . . . . . . . . . . .33
Changing the PIN . . . . . . . . . . . . . . . .34
Charge rate . . . . . . . . . . . . . . . . . . . . .34
Factor pre-set . . . . . . . . . . . . . . . . . .35
Access to the public exchange . . . . . .35
Loading new software . . . . . . . . . .36-37
Telephone settings
Ringing tone . . . . . . . . . . . . . . . . . . . .37
Direct dialling (bab call) . . . . . . . . . . .38
Call blocking/ ke pad locks . . . . . .39-40
Appointments
Enter/edit appointments . . . . . . . . . . .41
Time control
Enter/edit time control data . . . . . .42-43
Information
Charges . . . . . . . . . . . . . . . . . . . . . . .43
Memor . . . . . . . . . . . . . . . . . . . . . . .44
Calls . . . . . . . . . . . . . . . . . . . . . . . . . .45
Macro programming
Macro programming . . . . . . . . . . . . . .46
Call forwar ing
Call forwarding . . . . . . . . . . . . . . . .46-47

3
Table of contents
Answering machine (only tiptel 193)
Answering mode . . . . . . . . . . . . . . . . .48
Answering machine set-up . . . . . . .48-49
Outgoing messages . . . . . . . . . . . . . .50
Incoming messages . . . . . . . . . . . . . .51
Dictate/Call record . . . . . . . . . . . . . . .52
Message transfer . . . . . . . . . . . . . . . .52
Message collection . . . . . . . . . . . . . . .52
Message transfer settings . . . . . . . . . .53
Remote control (only tiptel 193)
Perform remote interrogation . . . . . . . .54
Remote control code . . . . . . . . . . . . . .54
Message code . . . . . . . . . . . . . . . . . .54
VIP code . . . . . . . . . . . . . . . . . . . . . . .54
Remote activation of the
answering mode . . . . . . . . . . . . . . . . .55
Remote erase during the
remote interrogation process . . . . . . . .55
Remote pre-interrogation
free of charge (toll saver) . . . . . . . . . .55
Remote control functions . . . . . . . .56-57
Remote control settings . . . . . . . . .58-59
PC connection / TipKom
PC connection / TipKom . . . . . . . . . . .59
Installation . . . . . . . . . . . . . . . . . . . . .59
Further information . . . . . . . . . . . . . . .60
Dialling via AT commands . . . . . . . . . .60
TAPI driver . . . . . . . . . . . . . . . . . . . . .61
Important information
Operation during power failure . . . . . .62
Cleaning . . . . . . . . . . . . . . . . . . . . . . .62
Installation . . . . . . . . . . . . . . . . . . . . .62
Possible malfunctions . . . . . . . . . . . . .62
Ecological information . . . . . . . . . . . . .62
Factory pre-set . . . . . . . . . . . . . . . . . . .63
Troubleshooting . . . . . . . . . . . . . . . . . .64
Technical ata . . . . . . . . . . . . . . . . . . . .65
In ex . . . . . . . . . . . . . . . . . . . . . . . . . . .66

4
Illustration (upper housing, key pa )

5
Illustration (un erneath)

6
Initial operation
Scope of supply
The tiptel 192/tiptel 193 scope of suppl comprises:
ma telephone handset
ma spiral cable
man ISDN connecting cable
moperating instructions
man interface cable RS 232
mthe WINDOWS software "TipKom" (for Windows 95/98 and 3.11)
mthe TAPI driver “tiptel phone 1"
The following special accessory is available (only for tiptel 193)
Remote control beeper: The remote control beeper allows ou to perform a remote interrogation
of our answering machine with telephones that do not support tone dialling.
Connection
Your tiptel 192/193 is designed for the connection at EURO ISDN point-to-multipoint connec-
tions. Before taking the device into operation, all required connecting cables have to be plugged
in. To do this, turn the device so that the inputs under the telephone are easil accessible:
mPlug the long end of the curled handset cable in the jack. The small end of the cable
has to be plugged in the corresponding receptacle of the handset.
mPlug the telephone connecting cable in the "LINE" jack. Connect the other end of the cable to
the ISDN socket.
mFor strain relief, press the cables into the provided cable channels.
ISDN connection
The ISDN access provides a wide range of ISDN features which are supported b our telepho-
ne. Not all of these features are offered b our telephone network provider free of charge. You
need to order some of those separatel . You will receive several telephone numbers (MSN) for
our ISDN connection. The first MSN (multiple subscriber number) will be registered automati-
call after our first telephone call. The provided telephone numbers have to be entered in the
MSN menu in order to be addressable. All further telephone settings or answering machine set-
tings (onl tiptel 193) can be configured individuall for each MSN. As for the operation within a
telephone s stem, some features might become restricted. Here, please also refer to the chap-
ters "Access to the public exchange" and "Setting the call transfer function".

7
Initial operation
Emergency operation
The ISDN access provides power suppl for our telephone. The AC adapter of the ISDN NTBA
(network termination basic access) must be connected to the 230 V power suppl . In the case of
a power failure, the exchange office provides a remote power feeding for the emergenc opera-
tion of one terminal as a maximum. If ou want to use our tiptel 192/193 as emergenc tele-
phone, ou have to set the switch for emergenc power feeding to position "ON". Please be
aware that the telephone functions are restricted during emergenc operation. The following fun-
ctions will then not be available:
mLCD displa in the idle state
mTelephone configuration features
mAll answering machine functions (onl tiptel 193)
mHands-free operation / loudspeaker

8
Button functions
Use the "arrow" ke s up/down to open the electronic telephone book. When ou are in
the data entr mode, ou can delete a character or number b the button and
insert a character or number b the button.
Use the "arrow" ke s left/right to select functions or menu levels. You can also positi-
on the cursor when ou are in the data entr mode.
The "enter" button serves to confirm an entr or a selected function.
Pressing the "stop" button will interrupt a current function or will take ou to the higher
menu level.
Use the "call forwarding" button to activate or deactivate the pre-programmed call for-
warding function or to activate or deactivate the answering mode of the answering
machine (onl tiptel 193)
Having pressed the "volume" button, ou can adjust the volume using the or
ke s.
Pressing the "mute" button turns the microphone on or off.
The "recall" button allows to use the functions "hold" or "2-line operation with hold".
The "redial" button is used to redial the last telephone number dialled.
The "loudspeaker" button turns the hands-free operation on or off and serves to
connect or disconnect the CO line.
Numeric buttons to dial telephone numbers.
Star and rhombus buttons ma support special functions for tone dialling.
Use the speed dialling stations to dial the corresponding stored telephone number
directl or assign a specific function via the macro programming control.
Stop
R

9
Operational hints
A justing the volume
When executing a function with activated loudspeaker, ou can adjust the volume to our needs.
The displa shows the selected volume level.
If the volume remains unchanged after 2 seconds, the telephone automaticall resumes the
earlier displa ed volume.
Han set volume
When making a telephone call (and not using the loudspeaker), ou can eiter increase or decrease
the handset volume.
If the volume remains unchanged after 2 seconds, the telephone automaticall resumes the
earlier displa ed volume.
1. Press the button.
2. Press the button or the button.
The currentl set volume is indicated in the
displa .
The volume is increased b one step.
The volume is decreased b one step.
1. Press the button.
2. Press the button or the button.
The currentl set handset volume is indicated
in the displa .
The volume is increased b one step.
The volume is decreased b one step.
Volume
zzzzzzzzzzzzzzzz
Han set volume
zzzzzz

1st level
1 Call list
2 Recordings /incoming
messages
3 Dictate / information 4 Resume a parked call
(place call on hold)
5 Settings
2n level
1 Answering machine
(onl tiptel 193)
2 Appointments 3 Time control
3r level
1 Outgoing message 2 Answering machine
set-up
3 Remote interrogation 4 Message
transfer
1 Enter time 2 Activate time control
4th level
1 Remote answer mode 2 Remote erase 3 Toll saver 4 Remote interrogation
code
5 VIP code 6 Message code
5th level
10
Operation overview
All adjustable functions are accessible via the menu. Hereinafter, please find an overview on the different menu levels. You can access the programming menu b pressing the arrow button "left" or "right". The buttons serves to go to the next sub-menu or level. Confirm our entries b pressing the enter button . The stop button brings ou back to the next higher level. If ou press the stop buttons two times, this will lead ou back to the initial state. An alternative to go directl to a spe- cific function is the entr of numeric codes after having opened the menu. The numeric codes correspond to the menu branch structure. So, if ou want to go to the "appointment function", ou can do this via pressing the buttons -5-2

6 Information 7 Call-back list
4 S stem 5 Telephone 6 Call transfer 7 Macro 1 Charges 2 Memor 3 Calls
1 ISDN 2 Time / date 3 Contrast 4 PIN 5 Charge rate 6 Access to the public
exchange
7 Factor pre-set 8 Load new software 1 Ringing tone 2 Subscriber dialling 3 Restrictions
1 MSN 2 Outgoing MSN 3 Call number displa 4 Call waiting 5 ECT 6 Call diversion 7 ISDN features 1 Number entr 2 Control 1 Menu/register 2 Numeric ke pad 3 Dialling restrictions 4 Restricted numbers
list
5 Released number
1 Hold, 2-line conversa-
tion with hold
2 Three-part
conference
3 Call transfer
11

12
Telephone calls
Call counter
The telephone has an integrated call counter displa ing the number of incoming telephone calls.
The call counter is erased automaticall :
- when ou pick up the handset
- when ou check the call list
Direct manual call
Pick up the handset and dial the telephone number to initiate the dialling process. After entering
the last digit of the telephone number, all further numbers are sent as dual tone multi-frequenc
signals (DTMF). This gives ou the option to remote-operate terminal equipment.
After several seconds, the displa returns to the initial state.
The charges incurred for the call are added to the charge memor .
Sa 01.01.2000 12:30
2 calls
1. Pick up the han set.
2. Dial the telephone number via the
numeric keypa .
After completion of the call:
3. Replace the han set
The display shows "Please dial".
The numbers are displayed and the device
dials the entered telephone number. As soon
as the target subscriber answers the call, the
call duration and the charging information are
displayed.
Call duration Charging information
(AOC)
current date and time
021024280
0:00:02 0.121

13
Telephone calls
Off-line call preparation (in irect call)
As for the off-line call preparation, the telephone number is dialled first. Here, ou have the
option to check the number and to correct it if necessar .
Remark:
When the electronic telephone book is open, ou have the option to enter a name via the nume-
ric ke pad (see chapter "Electronic telephone book"). After confirming the new entr b pressing
the button, the corresponding entr is shown. Afterwards, ou can continue to browse through
the electronic telephone book.
021024289
Please ial
1. Enter telephone number
2. Pick up the han set
After completion of the call:
3. Replace the han set.
1. Press the button.
2. Press the or button.
3. Pick up the han set.
or
3. Press the spee ialling station.
The telephone number is shown in the dis-
play. You can erase the last entry by pressing
the button.
The dialled telephone number is called.
The duration of the call and the incurring
charges are displayed as soon as the target
subscriber answers the call.
After some seconds, the display returns to
the initial normal state. The charges incurred
for this call are added to the charge memory.
The display shows the first entry of the elec-
tronic telephone book.
You can browse through the electronic tele-
phone book using the arrow buttons until the
desired name is shown in the display.
The device starts dialling the telephone num-
ber.
The hands-free mode is activated. The tele-
phone number stored with the speed dialling
station e. g. the call-by-call number of a tele-
phone carrier) is dialled.
Dialling from the electronic telephone book

14
Telephone calls
Re ial
The 20 telephone numbers dialled last are stored automaticall and can be redialled if desired.
The telephone number dialled last is alwa s positioned as the first entr in the list. If ou wish to
call the telephone number dialled last, just pick up the handset and press the button after-
wards.
Mo 01.01.1996 07:24
1: 021024280
1. Press the button.
2. Press the or button.
Dialling from the re ial memory
3. Pick up the han set.
Display/erase re ial memory
3. Press the button.
4. Press the or button.
Erasing:
5. Erase the entry an confirm by pres-
sing the button.
6. Press the button in or er to exit
the list.
The display shows the redialling memory.
Use the arrow buttons to browse through the
redial memory entries until you found the
telephone number or name that you were
looking for.
The device starts dialling the displayed tele-
phone number.
The entry is selected.
Every time you press the button, the display
switches between:
- telephone number or name
- date/time
- call duration/charges
- erase entry
The entry is erased. The next number of the
redial list is displayed.
The display resumes the normal state.
Stop

15
Telephone calls
Automatic call-back on busy (CCBS)
Should the desired target subscriber's line be bus , the displa shows a selection field for auto-
matic redialling and the automatic call-back function, i. e. the function completion of call to bus
subscriber. This special feature needs to be released b our telephone network provider. This
is not onl valid for our installation, but also for the target subscriber's installation. Just replace
the handset if ou do not wish to use this function. The corresponding menu line is onl shown
in the displa if the CCBS feature is available.
subscriber busy
call-back
1. Press the or button in or er to
select the "call-back" function.
2. Press the button an replace the
han set.
3. Wait for signal tone.
4. Pick up the han set.
E it call-back list
In the i le state:
1. Press the or button in or er to
select the "call-back" function.
2. Press the button.
3. Press the or button.
4. Press the button
or
4. Interrupt the transaction by pressing
.
Every time you press the button, the display
switches between the available functions.
The display resumes the normal state. The
call-back request is stored in the call-back
list.
As soon as the target subscriber's line is free
again, a signal tone is heard.
After picking up the handset, you hear a rin-
ging tone and the target subscriber's telepho-
ne rings.
Every time you press the button, the display
switches between the available functions.
The call-back list is displayed.
These buttons allow to browse through the
call-back list until you found the desired tele-
phone number or name.
The entry is erased from the call-back list.
You have activated different call-back requests (6 as a maximum) and now intend to erase some
of those.
Stop
021024280
call-back - elete?

16
Telephone calls
Automatic re ial
Should the desired target subscriber's line be bus , the displa shows a selection field for the
automatic redial or the automatic call-back function (CCBS). Select the automatic redial function
so that our telephone continues to dial the chosen telephone number.
You can stop the automatic re ial process:
- by picking up the han set.
- by pressing the button
- The process is stoppe automatically after 10 unsuccessful ialling attempts.
Lou speaker
When holding a telephone conversation, ou can activate the loudspeaker in order to allow other
people in the same room to follow the conversation.
Han s-free operation
The hands-free mode allows ou to hold a telephone conversation while the handset is on-hook.
1. Press the or button in or er to
select the "re ial" function.
2. Press the button an replace the
han set.
Every time you press the button, the display
switches between the available functions.
The time interval for the next redialling pro-
cess is displayed. Every 30 seconds, the tele-
phone automatically dials the telephone num-
ber in question.
1. Press the button.
2. Press the button again.
The loudspeaker is activated.
The loudspeaker is deactivated.
You receive an incoming call:
1. Press the button.
2. Press the again after having en e
the telephone conversation.
You make an outgoing telephone call:
1. Press the button.
2. Dial the target telephone number.
3. Press the again after having en e
the telephone conversation.
The hands-free mode is activated. Now, you
can hold your conversation while the handset
is on-hook.
The hands-free mode is deactivated. The call
is being disconnected.
The hands-free mode is activated.
The device starts dialling.
The hands-free mode is deactivated. The call
is being disconnected.
Stop

17
Telephone calls
Switching between han set an han s-free operation
You are holding a telephone conversation using the handset and want to switch to the hands-
free operation:
You are holding a conversation in the hands-free mode and now want to use the handset:
Mute function
When holding a telephone conversation ou can make a confidential enquir in the room with-
out allowing our telephone partner to listen to what is spoken.
Conversation recor ing (only tiptel 193)
You have the option to record parts of a telephone conversation.
A conversation recording is stored b the integrated answering machine as it is done for normal
incoming messages. You can pla back our recording at an time (see chapter "Pla -back inco-
ming messages"). The conversation recording is stopped automaticall as soon as the handset
is replaced or the recording capacit is exhausted.
1. Press the button an keep it pres-
se .
2. Replace the han set.
3. Release the button
1. Pick up the han set.
The hands-free mode is activated.
The hands-free mode is deactivated and you
can continue holding your telephone conver-
sation via the handset.
1. Press the or button in or er to
select the "Conversation recor ing"
function.
2. Press the button
To en the recor ing:
3. Press the button.
Every time you press the button, the display
switches between the available functions.
The conversation recording is started. The
display shows "recording".
The conversation recording is stopped.
1. Press the button.
2. Press the button again.
The symbol "mute" is displayed. The handset
microphone and the hands-free microphone
are deactivated. You can now make your
enquiry in the room.
The handset and the hands-free microphone
are activated again. You can continue with
the telephone conversation.
Stop

18
Telephone calls
Call tracing (malicious call i entification)
(This feature must be released b our local telephone network provider.)
If ou are bothered b an unknown caller and want to identif the calling part , ou have the opti-
on to do so even when the corresponding telephone number is not being transferred and shown
in the displa .
Placing a call on hol / a itional call
During a telephone conversation, ou have the option to place the call on hold. While a call is
placed on hold, ou can make enquiries in the room or make an enquir call to another subscri-
ber. The part placed on hold cannot listen to our enquiries. In addition, the "hold" function ser-
ves to initiate the feature 2-line conversation with hold, three-part conference and call transfer.
Disconnecting a call
Proceed as follows to disconnect an existing telephone call in order to resume a connection pla-
ced on hold:
1. Press the or button in or er to
select the function "malicious call
i entification (MCI)".
2. Press the button.
Every time you press the button, the display
switches between the available functions.
The telephone number in question is stored
in the public exchange office and you can
submit a request to your telephone network
provider in order to get information about the
corresponding subscriber's name.
1. Press the button.
2. Press the button again.
The party is placed on hold within the public
exchange office and hears an announce-
ment. Now, you can make your enquiry in the
room or dial the telephone number to make
an enquiry call to another party.
You are being reconnected to the first tele-
phone partner.
R
R
1. Press the or button to select
the " isconnect" function
2. Press the button.
Every time you press the button, the display
switches between the available functions.
The call is disconnected. The connection pla-
ced on hold is resumed automatically.

19
2-line operation with hol
The function "2-line operation with hold" allows ou to switch between an active connection and
a call placed on hold.
Three-party conference
(This feature must be released b our local telephone network provider.)
If ou intend to establish a call with two parties at the same time, ou need to establish an active
call and place one caller on hold.
Call transfer (only for telephone system operation)
You receive an incoming call and want to transfer it to another extension (see also chapter
"Settings/call transfer).
Telephone calls
1. Press the button. The active call is placed on hold and the call
placed on hold is activated.
R
1. Call subscriber 1 an place the call on
hol .
2. Call subscriber 2.
3. Press the or button to select
the function "2-line operation with
hol ".
4. Press the button.
To en the 2-line conversation with hol :
5. Press the or button to select
the function "en 2-line operation with
hol ".
6. Press the button.
Every time you press the button, the display
switches between the available functions.
Now, you can hold a conference call with both
parties.
Every time you press the button, the display
switches between the available functions.
The conference call is stopped. One of the
called parties is placed on hold and the other
one remains active.
You want to transfer an incoming call:
1. Press the button.
2. Dial the telephone number to which
the call shall be transferre .
3. Replace the han set.
The call is being placed on hold. You hear the
dialling tone.
A new connection is being established.
The incoming call is transferred to the dialled
extension number.
R

20
Telephone calls
1. Press the button.
2. Press the or button to select
the function "call transfer".
3. Press the button.
4. Dial esire extension number for call
transfer.
The call is being placed on hold. The connec-
tion to the party issuing a call waiting signal is
activated.
Every time you press the button, the display
switches between the available functions.
You hear the dialling tone.
A new connection is being established. The
party issuing the call waiting signal is trans-
ferred. You are reconnected to your earlier
telephone partner.
Call transfer (continue )
You are holding a telephone conversation and want to answer and transfer a second incoming
call:
R
Call parking
(This feature must be released b our local telephone network provider.)
You are holding a telephone conversation with an external part and want to park this call for a
short time in order to
- resume the call at another telephone at the same ISDN access.
- operate the telephone at another ISDN socket within the same ISDN access.
The call parking feature allows ou to place an existing call on hold within the exchange office
and to resume it later. Moreover, ou have the option to enter a two-digit code number allowing
ou to differentiate between different calls placed on hold.
Call parking:
1. Press the or button to select
the function "call parking".
2. Press the button.
3. Enter the two- igit co e number an
confirm your entry by pressing .
Resume a parke call
(han set is on-hook):
1. Press the or button to select
the function "resume parke call".
2. Press the button.
3. Enter the two- igit co e number an
confirm your entry by pressing .
Every time you press the button, the display
switches between the available functions.
The display shows a request to enter the two-
digit code number for call identification.
The call is placed on hold.
Every time you press the button, the display
switches between the available functions.
The display shows a request to enter the two-
digit code number for the desired call.
The parked call is resumed and you can con-
tinue your telephone conversation.