Returnstar Interactive Tech IQTOUCH User manual

IQTOUCH
J SERIES
USERMANUAL

Contents
Notices..................................................................................................................................................2
Ports an Buttons...................................................................................................................................3
RemoteControl ....................................................................................................................................4
Basic Operations...................................................................................................................................5
Pull-up Menu.........................................................................................................................................6
DeviceConnections ..............................................................................................................................6
SystemSettings ....................................................................................................................................9
Wifi setting ...........................................................................................................................................9
Troubleshooting................................................................................................................................. 10
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Notices
Thanks for purchasing our IQ product. This product has been tested before shipping, but incorrect
using may lead to fire hazard. For safety, please read these instructions completely before using the
equipment.
-Be strictly adhered to all instructions when operating the product, whichhas dangerous high voltage
inside the product.
-Only use attachments/accessories specified by themanufacturer.
SafetyInstructions:
-Protect the power cord from being tread upon or pinched otherwise it may cause hazard.
-Please keep your hands dry when unplug the power cord from the outlet.
-Keep the device away from over-heated, over-cooled or damp environment, and don’t place the
device under direct sunshine.
-Holes on the casing are designed for ventilation and heat dissipation. To gain fully ventilation, please
always keep at least 10cm clearance between the wall and equipment.
-Please do not install the product in embedded facility unless there is good ventilateddevice.
-Please place this product on flat ground to prevent from falling and damaging.
-Operate your device only from the type of power source indicated on the marking label.Thisdevice
only works for AC 220~240v
-Do not overload power outlets and extension cords because this can result in a risk of fire orelectric
shock.
-Unplug this device from the power outlet and ask qualified technician under the following conditions:
-The power cord is damaged or abrasion.
-Fall from high place or case damage.
-Foreign stuff or liquid fall into the machine
-Unusual sound, smell etc.
-Abnormal phenomenon during using.Machine fails to work after operating byinstruction.
-Replacement parts
When replacement parts are required, make sure that the replacement parts specified by the
manufacturer that have the same characteristics withprevious one.
-Transit
When a cart is used for product transit, please pay attention to protect the screen panel. Avoid
damage from falling down caused by over-brake andover-force.
-Cleaning
Unplug your machine before cleaning.Do not use liquid or chemical cleaners. A damp clothis suggested
to clean the exterior of your machine.The screen panel must be cleaned with soft wet cloth and alcohol,
solvents, or ammonia liquidisbanned.
-Environment
The screen image quality may become poor when the device is removed from low to high temperature
environment or screen face to the air-conditioner.Be sure to make the fog evaporated before using.
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Ports an Buttons
Control Buttons on Front
Control buttons onframe
No. Buttons Functions
1 Power on/Standby Hold to power on/off
Shortpress toenterenergysaving mode
2 Input Selectdifferentinputsource
3 Menu Enter into main menu
4 Vol-/Vol+ Control soundvolume
5 CH-/CH+ Select TVchannel
Select the function under pop-out OSD Menu
6 OK Confirm yourselection
7 Reset Pressing this button for 3 seconds to restore touch system when
it fails towork
Ports on front
① Connect external USB storage device
② Connect external USB storage device
①②
Ports on side/rear
①②③ ④ ⑤ ⑥⑦ ⑧⑨⑩⑪⑫ ⑬ ⑭
1. RJ45 8. VGA -AUDIO
2. RS232 9. HDMI
3. SPDIF 10. USB
4. MICROPHONE 11. USB3.0
5. VGA-AUDIO OUTPUT 12. TF Card
6. VGA OUTPUT 13. RF
7. VGA 14. USB –TOUCHCONTROL
①
② ③
④
⑤
⑥⑦
Fr ont P or t
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Remote Control
RemoteControl
No. Buttons Functions
1
Power on/off
2
Mute the sound
30~9 Input digit/ “space” in OPS mode
4Alt+Tab Change window in OPS mode
5Alt+F4 Close window in OPS mode
6
Start menu in OPS mode
7
Right button in OPS mode
8
Up/down/left/right button
9
Active touch TV application in OPS mode
10 Esc/Exit Stop current operation or exit menu
11 PgUp/PgDn Next/ Previous page in OPS mode
12 VOL-/VOL+ Control sound volume
13 CH-/CH+ Select TV channel
14 INPUT Select different input source
15 MENU Open/Close menu
16 RESET Restore system
17
Open/close backlight
18 PC OPS computer shortcut
19 VGA VGA mode shortcut
20 HDMI HDMI mode shortcut
21 MEDIA Multi-media mode shortcut
22 DISPLAY Show program info.
23 P.MODE Select picture mode
24 SLEEP Sleep timing shutdown
25 S.MODE Select sound mode
26 F1/
Correspond to computer buttons F1-F12
27
F2/
28 F3/
29 F4
30 F5/
31 F6/
32 F7/
33 F8
34 F9
35 F10
36 F11
37 F12
: Only part of devicesupport this feature
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Install Remote Controlbattery
1. Insert two AAA batteries (7#, 1.5V) into the battery compartment.
2. Make sure that the battery match the +/– symbols are rightconnected.
3. Close the battery cover and make cover buckle into the housing.
Note: Direct the Remote Control to the devicereceiving place, any block between the Remote Control
and receiving place would hamper the operation.
Basic Operations
1) Power on/off
Connect the power plug to power outlet. Hold the “power” button on the device orthe Remote
Control to power on. Hold the “power” button again to power off the device.
2) Standby
Under power on mode, press the “power” button on the device or the Remote Control tochange to
standby mode.
3) Input selection
Press “Input” button on the device or Remote Controlto select input source,select the desired input by
Up/Down on the Remote Control or on the device
NOTE:
The device will be changed to standby mode automatically if you seta time switch.
Unplug this device when it will be unused for long periods of time.
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Pull-up Menu
Pull-up fingerfrom the bottom area of screento show pull-up menu.
Menu instructions
Back: Back to the Main interface.
Home: Enter the AndroidSystem.
Task: Enter the tasks interface to display all the tasks youopened.
Input: Display the input sourceinterface.
Menu: Display the system settings interface
Vol-/Vol+: Adjust the devicesound
Bright-/Bright+: Adjust the devicebrightness
Wpanel: Enter the annotation functions
Scomme:Start theannotation.
Scshot: Capture thescreen.
User: Start theannotation.
Device Connections
Connect external computer to touch TV
1) Connect the computerHDMI/VGA port to IQTouch corresponding ports via HDMI/VGAcable.
2) Connect computer USB port to Touch pane’s USB port via USB cable.
3) Plug-in the power cord and start the IQTouch
4) Press “Input” button to select signal source (external computer).
Note: If the VGA/DMI is connected to the front port，TOUCH_USB must follow the front port；ifto
the back port, the same with TOUCH-USB. Otherwise the connection won’twork.
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Connect TVantenna
1) Insert the air-antenna or TV cable intoIQTouch RF port.
2) Turn on the power switch. Power indicator lighting shows the power ison.
3) Press power button or channel button to turn on the machine if there is no picture on TV screen.
Connect HDMI signal
Note: HDMI cable can synchronously transmit video and audio signal, no need additional audio cable.
Connect VGA Outputport
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Connect Setup Box or DVDdevice
Connect YPBPRport
Connect RS232device
Central controlequipment
After connecting the Central-control equipment to IQTouch TV viaserial-port line,part functions of
Central-control equipment can be utilized, such as power on/power off, adjust the volume.
(some Central-control equipment depend on protocol support)
Serial-port
line
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System Settings
Press “Menu” button on the device orRemote Control, the main menu will occur on the screen, select
the desiresettings by “Up/Down” button on the Remote Control or “CH-/CH+” button onthe
device.Press “Menu” button to exit main menu when the main menu display on screen.
The System Settings includeGeneral/Image/Sound/Channel/Network/Intelligent/System/About
Wifi setting
Prees “home” button into the home page on the device, then choose the “setting” button into the
system setting.
Choose the “network” button into the network setting
Serch the available wifi singal nearly, and key in the password, then the wifi will be connected.
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Troubleshooting
Before seeking repair service, please check the following items to confirm if the issues can be solved
Issues Checkitems
No sound (TV, Video, PC)  Volume setting (minimum value)

The sound is mutes

Audio cable connection
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No sound and image (TV, Video, PC)  AC 220V power supply

Signal cable connection

Power on the Touch TV and external device
Noise only, withoutsound and image(TV)  Antenna connection

Antenna receiving ability
Image quality is not good (Video, TV)  Video signal source type

Antenna connection

Antenna receiving ability
Image fuzzy(TV)  TV signal issue

TV station issue

Outdoor antenna connection
Imagedouble/tripleshadow(TV)  Antenna direction

Mountain or building reflection waves
Image withinterference fringe, color tonal weaker  Interference from other device

Transmitting antenna

Try to far away from the Interferencesource
RemoteControlfailure  Remote Control wrong direction

Battery wrong polarity
Touch TV power off automatically.  Sleep mode

No power supply

No signal input
Signal extendsrange(Computermode)  Display setting

Display resolution

Horizontal /vertical sync signal
Interferenceinbackground(Computer mode)  Show menu and select autoadjustment
Image lack of color or incorrectcolor is (Computer
mode)

VGA cable connection
 Adjust the brightness/color/contrast
Show un-supported format (computermode)  Show menu and select auto adjustment
Touch functiondisabled  Install touch driver

Touch object has similar size withfingers

Re-install the touch driver
Touch positionisnot correct  Install touch driver

Touch pen fall on the screen

Re-install the touch driver
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FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) thi
s device may not cause harmful interference, and (2) this device must accept any interference received, incl
uding interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursua
nt to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inte
rference in a residential installation. This equipment generates uses and can radiate radio frequency energy a
nd, if not installed and used in accordance with the instructions, may cause harmful interference to radio com
munications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turn
ing the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
‐Reorient or relocate the receiving antenna.
‐Reorient or relocate the receiving antenna.
‐Reorient or relocate the receiving antenna.
‐Consult the dealer or an experienced radio/TV technician for help important announcement
Important Note:
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

[Kd030EN]-TouchJ 20170228