Rivacold BEST W R290 User manual

EN Instruction manual | v. 01
Instructions translated from the original
BEST W R290
Wall-mounted packaged unit for coldrooms
DANGER! Anyone who uses this machine is obliged to read these instructions for their own safety.

Ownership of information
Copyright © 2021, Rivacold srl
All rights reserved in all countries.
Any distribution, modification, translation or
reproduction of parts or all the document is
prohibited unless written authorization is given by
Rivacold srl with the exception of the following:
lPrint the document in its original form, in whole
or in part.
lTransfer the document to websites or other
electronic systems.
lCopy the content unmodified and indicating
Rivacold srl as the copyright holder.
Rivacold srl reserves the right to make changes or
improvements to the relative documentation without
prior notice.
Requests for authorizations, additional copies of this
manual or technical information about it, must be
addressed to:
Rivacold srl
Montecchio - via Sicilia, 7
61022 Vallefoglia (PU)
Italia
[e-mail]
www.rivacold.com
[phone]

Instruction manual Rev.v. 01 |9600-0033|© 2021 RIVACOLD srl 3
Contents
Warranty and assistance 5
Conformity 5
1. Introduction 6
1.1 Identification data 6
1.2 Information about the instruction manual 7
2. Safety 9
2.1 General safety warnings 9
2.2 Personnel skills 10
2.3 Residual risks 10
2.4 Safety labels 12
2.5 Fixed guards 13
2.6 Noise 14
3. Learning about the packaged unit for
coldrooms 15
3.1 Limits of use 15
3.2 Overview 15
3.3 Description of the packaged unit 16
3.4 Packaged unit operation 22
4. Transport and handling 23
4.1 Handling warnings 23
4.2 Transport and handling 24
5. Installation 25
5.1 Installation warnings 25
5.2 Setting the packaged unit in place 26
5.3 Installation requirements 27
5.4 Install the BEST WS (saddle) 27
5.5 Install the BEST W (with plug-in insulating
panel) 29
5.6 Install the BEST WT (with the pre-fitted
plug-in insulating panel) 32
5.7 Secure the door switch 33
5.8 Connect the packaged unit to the electrical
mains 34
5.9 Work area and operational tasks 34
6. Start-up 36
6.1 Control panel 36
6.2 Control panel operations 37
6.3 Setting the date and time 38
6.4 Using the MY I.D. App 41
6.5 The passwords 45
6. Use 46
6.6 Setting the date and time 46
7. Quick menu 50
7.1 Description of the Quick menu 50
7.2 View the input and output state 50
7.3 Download and upload 53
7.4 Alarm log 54
7.5 HACCP alarm log 55
7.6 System information 57
7.7 Lock and unlock the control panel 57
8. Parameters 59
8.1 Connecting to the micro USB port 59
8.2 Structure of the parameters menu 60
8.3 Changing a parameter 61
8.4 Configuration parameters 63
8.5 Service parameters 66
8.6 Regulation parameters 66
8.7 Compressor parameters 67
8.8 Condenser parameters 68
8.9 Defrost parameters 69
8.10 Evaporator fan parameters 71
8.11 Electronic valve parameters 72
8.12 Electronic valve protections 73
8.13 Coldroom light and door switch
parameters 75
8.14 Parameters of the alarms 76
8.15 General function parameters 81
8.16 General setting parameters 84
9. Maintenance 88
9.1 Maintenance warnings 88
9.2 Maintenance and cleaning performed by
the operators 89
EN
BEST W R290

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9.3 Periodic maintenance 90
9.4 Corrective maintenance 91
9.5 Remove the front panel 91
9.6 Checking or replacing condensing unit
components 92
9.7 Checking or replacing evaporating part
components 95
9.8 Check or replace components of the
electrical box 96
10. Diagnostics 98
10.1 Installation and operation
troubleshooting 98
10.2 Errors indicated by the controller 100
11. Appendix 113
11.1 Decommissioning 113
11.2 Technical features 115
11.3 Basic configurations 118
11.4 Attachments 119
11.5 Time zones 119
EN BEST W R290

Warranty and assistance
Warranty terms
RIVACOLD srl guarantees the product against any
material or manufacturing defects for one year
from the registration date of the packaged unit
(see "Register the packaged unit using the QR
code" on page42 or "Register the packaged unit
using the numeric code" on page43) as long as
it is registered within three months from the
invoice date. If it is not registered, the date of
issue of the sales invoice will apply.
If defects in materials or workmanship are noted
during this period, RIVACOLD srl will repair or
replace the defective components under the terms
and conditions set out below, with no charge for
labor or spare parts. The expenses to ship the
packaged unit to the Customer Assistance Service
are charged to the Customer.
Compensation will not be acknowledged for
damage, of any kind, which the customer should be
required to pay third parties for.
Note: the warranty is only valid if the defects are
claimed within the indicated time frames.
Warranty exclusions
The following are excluded from the warranty:
lperiodic maintenance operations
ldamage resulting from improper use,
including but not limited to:
oincorrect power supply
ousing the product for purposes other than
those intended
orepairs carried out by unauthorized
personnel or by the Customer himself
ldefects resulting from modifications,
adaptations or repairs made to the product by
the Customer or by unauthorized personnel
lfortuitous and accidental events, such as falls
and infiltration of liquids
lnatural events and malicious or negligent
actions
Post-warranty assistance
After the warranty time frames have elapsed,
assistance will be provided by RIVACOLD srl with a
charge for the replaced parts and labor and
transport expenses in force at the time.
Warranty invalidation
The warranty is immediately invalidated if the model
or serial number indicated on the product has been
modified, deleted, removed or anyhow made
illegible.
Assistance
Note: for information on warranty terms, contact
RIVACOLD srl.
In case of a malfunction or fault or to find out about
the terms of the warranty, the exclusions, the
forfeiture of the warranty and how to apply the
warranty and request assistance, contact Rivacold
srl or the dealer in the relevant zone.
Conformity
4.0.1 Declaration of conformity
Conformity
Directives List of Directives for which the product is
declared to be conforming:
l2014/68/EU (Pressure Equipment Directive)
l2014/35/EU (Low Voltage Directive)
lEMC 2014/30/EU (Electromagnetic
Compatibility Directive)
l2006/42/EC (Machinery Directive)
lRED 2014/53/EU (Radio Equipment Directive)
Note: the original declaration of conformity
accompanies the machine.
Instruction manual Rev.v. 01 |9600-0033|© 2021 RIVACOLD srl 5
BEST W R290 EN

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1. Introduction
This section includes the following topics:
1.1 Identification data 6
1.2 Information about the instruction manual 7
1.1 Identification data
1.1.1 Manufacturer's contacts
RIVACOLD srl
Montecchio - via Sicilia, 7
61022 Vallefoglia (PU)
Italia
Tel: [phone]
Fax: [phone]
e-mail: [e-mail]
1.1.2 Identification
The information on the identification plates is important for requesting assistance, maintenance or spare parts.
BEST W R290
EN

1.1.3 Code legend
BE Range. BE: BEST
WT/ WS WT (trough wall): with plug-in insulating panel fitted or removed
WS: wall saddle
25/ 30/ 35 Housing/frame dimensions. 25: for condensing unit fan with a 254 diameter, 30:
for condensing unit fan with a 300 diameter, 35: for condensing unit fan with a 350
diameter
1/ 2 Number of compressors
M/ L Application. M: medium temperature, L: low temperature
A/ W/ L Type of condensation. A: air
10 - 80 Progressive number that identifies the different power outputs
PRefrigerant gas. P: R290
1Laminating part. 1: mechanical thermostatic
1/ 2 Voltage. 1: one-phase, 2: three-phase
G/W IoT. G: 2G Connection, W: Wi-Fi Connection
00 Progressive number for options
1.2 Information about the instruction manual
1.2.1 Objectives of the instruction manual
These instructions guide the personnel in charge of installing, using and servicing the packaged unit safely.
1.2.2 Obligations with respect to this instruction manual
NOTICE:This instruction manual is an integral part of the packaged unit and must be kept for its entire life cycle.
It must be stored in a clean place and kept in good condition to be accessible to the operators. If the manual is lost or
damaged, contact RIVACOLD srl. If the packaged unit is sold, always attach the instruction manual.
1.2.3 Data of the instruction manual
Packaged unit: BEST W R290
Title: Instruction manual
Code: 9600-0033
Month and year of publication: 05-2021
Type of manual: translation of original instructions istruzioni originali
1.2.4 Safety messages
Below are the warnings related to user safety and damage to the machine provided in this document:
DANGER! indicates a hazardous situation which, if not avoided, will result in death or serious
injury.
WARNING! indicates a hazardous situation which, if not avoided, can result in death or serious
injury.
CAUTION! indicates a hazardous situation which, if not avoided, can result in slight injury.
NOTICE: indicates obligations which, if not complied with, can damage the device.
1.2.5 Other messages
Note: neutral and positive information that emphasizes or adds information to the main text. It provides information that
can only be applied in special cases.
BEST W R290 1. Introduction
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1.2.6 Figures and illustrations
The figures and illustrations in this instruction manual are only used for reference and may differ in detail and
proportions from the actual product.
1.2.7 Updates of the instruction manual
Code Publication date Updates
9600-0033 05-2021 Second publication
12-2020 First publication
1.2.8 Documentation provided
Manual Recipients Code Date
Instruction manual (this
manual)
The personnel indicated in "Personnel skills" on
page10. 9600-0033 - 05-
2021
05-2021
1. Introduction BEST W R290
EN

Instruction manual Rev.v. 01 |9600-0033|© 2021 RIVACOLD srl 9
2. Safety
This section includes the following topics:
2.1 General safety warnings 9
2.2 Personnel skills 10
2.3 Residual risks 10
2.4 Safety labels 12
2.5 Fixed guards 13
2.6 Noise 14
2.1 General safety warnings
2.1.1 Obligations for the employer
The employer must select, train and appoint authorized personnel to carry out their duties.
It is the employer's responsibility to instruct the personnel in charge and to enforce the safety regulations for
every specific task. The employer must also define the operating procedures and ensure that they comply with
the instruction manual provided by the manufacturer. See "Personnel skills" on the next page for more
information.
2.1.2 Obligations for the recipients of the instruction manual
NOTICE: anyone who uses this packaged unit is obliged to read this instruction manual for their own safety.
2.1.3 Recipients of this instruction manual
This instruction manual is intended for personnel authorized by the employer to install, use and service the
packaged unit.
2.1.4 Clothing
Do not wear loose clothing, ties, chains and watches that can get caught in the moving parts of the packaged unit.
2.1.5 Personal protective equipment
Equipment Stage
During lifting and transport
During installation and commissioning
During use
During maintenance or dismantling
BEST W R290 EN

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2.2 Personnel skills
2.2.1 Preamble
Every section of this instruction manual is preceded by the skills that the personnel in question must have. Not
having these skills can:
lendanger the safety of personnel
linvalidate the warranty
Note: the operator's tasks are defined by the complexity of the operations and their level of experience and skill.
Operators must collaborate with the technicians to receive operating instructions or to request adjustment operations.
2.2.2 List of skills
Symbol Operations allowed Skills
COMPANY
Manufacturer's
personnel
All operations Technical personnel employed or authorized by the
manufacturer.
Mechanical
maintenance
engineer
lInstallation and
decommissioning of the
packaged unit
lMaintenance excluding works on
the electrical system
lSolving problems that cause
blockages
Has the Italian Refrigeration Technician License.
Has extensive technical knowledge in the mechanical
and pneumatic fields.
Understands the technical drawings and the
refrigerating diagram.
Electrical
maintenance
engineer
lElectrical connections during
installation and
decommissioning of the
packaged unit
lSolving problems that cause
faults in the electrical system
Has extensive technical knowledge in the electrical
field. Understands the wiring diagrams and works
inside electrical boxes, junction boxes and control
equipment in the presence of voltage.
Understands the refrigerating diagram.
Operator
lOperate using the commands
lClean the packaged unit
lAdjust the equipment after
receiving the relevant
instructions
lChange certain parameters but
only after receiving the relevant
instructions
Has general technical knowledge and experience in
managing the packaged unit.
Driver
Lifting and handling Authorized to use means to lift and handle materials
and equipment according to the laws in force in the
country of installation.
2.3 Residual risks
2.3.1 Definition
A danger zone is any area inside or outside the packaged unit where a person is exposed to the risk of serious
or minor injuries.
2. Safety BEST W R290
EN

Every procedure described in this instruction manual indicates the possible risks. Always follow the
instructions in the instruction manual to avoid damage or injury.
lFollow the warnings given in this instruction manual concerning installation.
lFollow the instructions for adjustment, cleaning and maintenance given in this instruction manual.
2.3.2 Preamble
The packaged unit has been designed and built to function, be adjusted and subjected to maintenance without
these operations exposing the personnel in charge to risks if carried out according to the instructions given in
this instruction manual. The adopted measures minimize the risk of accidents throughout the life cycle of the
packaged unit, both in the context of the intended use and of reasonably foreseeable misuse.
2.3.3 Mechanical residual risks
Risk When it occurs How to avoid it
Bruising and
superficial abrasion
During installation, cleaning,
maintenance and dismantling.
Wear the personal protective equipment.
Crushing During transportation, lifting,
installation and dismantling.
lAlways use lifting equipment and accessories of
adequate capacity for the load to be lifted.
lPrevent UNAUTHORIZED people from accessing
the area near the packaged unit.
lFollow the warnings given in this instruction
manual concerning lifting.
lCheck that the wall where the packaged unit is
installed is suitable for supporting the packaged
unit.
Falling from above During installation,
maintenance at a height and
dismantling.
Always use adequate means and accessories.
Impact During installation, cleaning
and maintenance.
Wear the personal protective equipment.
High pressure fluid
ejection
During maintenance and
dismantling.
Maintenance on pressurized circuits must only be
performed by the mechanical maintenance engineer.
Contact with moving
and sharp parts
During maintenance. lWear the personal protective equipment.
lIsolate the packaged unit from the power supply.
2.3.4 Electrical residual risks
Risk When it occurs How to avoid it
Electrocution During installation, connection,
maintenance and dismantling.
lThe electrical connection and disconnection must
only be carried out by the electrical maintenance
engineer.
lWear the personal protective equipment.
2.3.5 Thermal residual risks
Risk When it occurs How to avoid it
Low temperatures During maintenance in the
coldroom.
lWear the personal protective equipment.
lFollow the instructions for adjustment, cleaning
and maintenance given in this instruction manual.
lTake work breaks to prevent long exposure to
excessively low temperatures.
Burns During and immediately after
use.
Wear the personal protective equipment.
BEST W R290 2. Safety
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2.3.6 Chemical residual risks
Risk When it occurs How to avoid it
Explosion and fire During transport and handling,
installation, cleaning and
maintenance.
Follow the regulations in force and the warnings on
adjustments and maintenance given in this
instruction manual.
Burns During transport and handling,
installation, cleaning and
maintenance.
Follow the regulations in force and the warnings on
adjustments and maintenance given in this
instruction manual.
2.4 Safety labels
2.4.1 General warnings
Clean the labels if dirty and replace them if detached or damaged.
DO NOT apply other labels or notes that can hide the indications affixed by the manufacturer or make them
partially illegible.
2.4.2 Position of the safety stickers
The position of the stickers is as follows:
2. Safety BEST W R290
EN

Symbol Description
Do not repair moving parts
Do not remove safety devices
Moving parts
Do not use your hands to clean the condenser
Flammable gas
Electrocution
Disconnect the power supply before performing maintenance.
2.5 Fixed guards
2.5.1 Fixed guards of the condensing unit
The fixed guards of the condensing unit consist of the side panels [A], the front panel [B], the top panel [C] and,
internally, the electrical box panel [D].
BEST W R290 2. Safety
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2.5.2 Fixed guards of the evaporating part
The fixed guards of the evaporating part consist of the side panels [A] and the grid [B].
2.6 Noise
2.6.1 Sound pressure level
The sound pressure measured while the packaged unit is running is less than 70 dB(A) LEX and/or 135 dB(C)
Lpeak.
2. Safety BEST W R290
EN

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3. Learning about the packaged unit for
coldrooms
This section includes the following topics:
3.1 Limits of use 15
3.2 Overview 15
3.3 Description of the packaged unit 16
3.4 Packaged unit operation 22
3.1 Limits of use
3.1.1 Intended use
BEST W R290 is a packaged unit for small-sized coldrooms with electronic fan-motors and a water, air or Water
Loop condenser.
3.1.2 Unintended use
This packaged unit has been designed for all the uses declared in "Intended use" above.
In particular, with this packaged unit it is NOT possible to:
lInstall the packaged unit on a sloping or horizontal wall
lInstall the packaged unit on a wall with different structural characteristics than those intended
lInstall the packaged unit on a ceiling or floor
lInstall the packaged unit on a refrigeration coldroom with different characteristics from those intended
lUse a different refrigerant gas than that intended
lUse the packaged unit without the protections
lApply labels or notes that can hide the indications provided with the packaged unit or make them partially
illegible
lTamper with the electrical equipment and/or safety devices
lSet the packaged unit with different values than those indicated by the manufacturer
lClimb on or cling to the packaged unit
3.1.3 Work environment
The packaged unit CANNOT be used in the following conditions:
lEnvironments with a potentially explosive atmosphere (ATEX)
lEnvironments with vapors deriving from chemical processes
lEnvironments with the presence of radiation (ionizing and non)
lEnvironments with temperatures outside of the +5°C to +43°C range
lEnvironments subject to potential fire hazards (see the local standards and regulations applied at national
level)
lEnvironments with poor ventilation
lOutdoors (installation), exposed to the atmospheric agents
3.2 Overview
3.2.1 Packaged unit configurations
The packaged unit is available in different configurations. The variants are:
ltype of installation: saddle, with plug-in insulating panel removed and with plug-in insulating panel fitted
lrefrigeration temperature range:
oNT (normal temperature): -5 °C ≤ Tcoldroom ≤ +10 °C
oLT (low temperature): -25 °C ≤ Tcoldroom ≤ -15 °C
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3.2.2 Circuits of the packaged unit
Depending on the model, the packaged unit can be single-circuit or dual-circuit. The circuits are totally
independent of each other. Every circuit is a compact and hermetically sealed system in accordance with the
definitions set forth in UNI EN 378-1. The amount of refrigerant for every circuit is ≤ 150 g to allow installation
to take place anywhere without restrictions, as required by the reference standard.
Note: Rivacold cannot be held liable for any restrictions due to national or regional regulations or laws.
3.2.3 Optional extras
The packaged unit options are as follows:
lcontrol panel with remote interface
lIoT connection
3.3 Description of the packaged unit
3.3.1 BEST WS components for saddle installation
Part Description
AEvaporating part
BEyebolts
CCondensing unit
DControl panel
EBrackets
FEvaporator tray
3. Learning about the packaged unit for
coldrooms BEST W R290
EN

3.3.2 BEST W components for installation with plug-in insulating panel removed
Part Description
AEvaporating part
BEyebolts
CCondensing unit
DControl panel
EBrackets
FEvaporator tray
GPlug-in insulating panel
BEST W R290 3. Learning about the packaged unit for
coldrooms
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3.3.3 BEST WT components for installation with the plug-in fitted
Part Description
AEvaporating part
BEyebolts
CCondensing unit
DControl panel
EBrackets
FEvaporator tray
GPlug-in insulating panel
3. Learning about the packaged unit for
coldrooms BEST W R290
EN

3.3.4 Internal components
Part Description
AVentilation unit of the evaporating part
BThermostatic valve
CCondenser
DCondensate drain tray
ECompressor
FEvaporator
GCondensing unit ventilation unit
HElectrical box
3.3.5 Components of the control panel
Part Description
ADisplay
BInterface on the machine
BEST W R290 3. Learning about the packaged unit for
coldrooms
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3.3.6 Connections
Part Description
APower supply
BWi-Fi IoT gateway antenna
CBMS (Building Management System)
DRefrigeration coldroom light
EAlarm
FDoor heater (only for low temperature)
GFree position
H2G IoT gateway antenna
IMaster & slave
LRemote control panel
MDoor switch
3. Learning about the packaged unit for
coldrooms BEST W R290
EN