
Warranty and assistance
Warranty terms
RIVACOLD srl guarantees the product against any
material or manufacturing defects for one year
from the registration date of the packaged unit
(see "Register the packaged unit using the QR
code" on page42 or "Register the packaged unit
using the numeric code" on page43) as long as
it is registered within three months from the
invoice date. If it is not registered, the date of
issue of the sales invoice will apply.
If defects in materials or workmanship are noted
during this period, RIVACOLD srl will repair or
replace the defective components under the terms
and conditions set out below, with no charge for
labor or spare parts. The expenses to ship the
packaged unit to the Customer Assistance Service
are charged to the Customer.
Compensation will not be acknowledged for
damage, of any kind, which the customer should be
required to pay third parties for.
Note: the warranty is only valid if the defects are
claimed within the indicated time frames.
Warranty exclusions
The following are excluded from the warranty:
lperiodic maintenance operations
ldamage resulting from improper use,
including but not limited to:
oincorrect power supply
ousing the product for purposes other than
those intended
orepairs carried out by unauthorized
personnel or by the Customer himself
ldefects resulting from modifications,
adaptations or repairs made to the product by
the Customer or by unauthorized personnel
lfortuitous and accidental events, such as falls
and infiltration of liquids
lnatural events and malicious or negligent
actions
Post-warranty assistance
After the warranty time frames have elapsed,
assistance will be provided by RIVACOLD srl with a
charge for the replaced parts and labor and
transport expenses in force at the time.
Warranty invalidation
The warranty is immediately invalidated if the model
or serial number indicated on the product has been
modified, deleted, removed or anyhow made
illegible.
Assistance
Note: for information on warranty terms, contact
RIVACOLD srl.
In case of a malfunction or fault or to find out about
the terms of the warranty, the exclusions, the
forfeiture of the warranty and how to apply the
warranty and request assistance, contact Rivacold
srl or the dealer in the relevant zone.
Conformity
4.0.1 Declaration of conformity
Conformity
Directives List of Directives for which the product is
declared to be conforming:
l2014/68/EU (Pressure Equipment Directive)
l2014/35/EU (Low Voltage Directive)
lEMC 2014/30/EU (Electromagnetic
Compatibility Directive)
l2006/42/EC (Machinery Directive)
lRED 2014/53/EU (Radio Equipment Directive)
Note: the original declaration of conformity
accompanies the machine.
Instruction manual Rev.v. 01 |9600-0033|© 2021 RIVACOLD srl 5
BEST W R290 EN