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Q1:!I’m!not!getting!any!audio!on!my!sound!bar!
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Ans:!
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1.!The!Basics!
a.!Check!to!ensure!the!Optical!(or!Aux)!cable!is!properly!connected.!
b.!Using!the!remote!choose!the!correct!source!(Opt!for!Optical)!
c.!Check!to!see!if!mute!button!was!accidentally!pressed!or!volume!
was!set!to!lowest!
2.!TV!Settings!
a.!Go!to!your!TV!Setting!Menu!>!Audio!Settings!and!find!the!setting!
that!allows!you!to!turn!the!TV!speakers!OFF!or!set!to!External!
Speakers/source.!Please!be!aware!that!your!TV!might!have!a!
slightly!different!name!for!each!term.!
3.!Still!No!Sound?!
a.!Turn!off!the!TV!
b.!Unplug!the!Optical!cable!from!the!sound!bar!
c.!Turn!on!the!TV!
d.!Plug!the!Optical!cable!back!into!the!sound!bar!
e.!Turn!on!the!sound!bar!
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Q2:!I’m!not!getting!any!sound!from!Over!the!Air!Channels,!Netflix/Hulu/Roku…!
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Ans:!
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Check!your!TV!Settings!
a.!Go!to!your!TV!Setting!Menu!>!Audio!Settings!>!Digital!Audio!Format!
i.!Set!your!Digital!Audio!Format!to!PCM!or!Linear!PCM!
ii.!The!options!for!Digital!Audio!format!are!typically!Dolby,!DTS,!
Bitstream,!PCM.!Every!TV!may!differ.!If!you!have!trouble!
looking!for!this!setting!on!your!TV!please!refer!to!your!TV!
manual.!
iii.!Please!be!aware!that!every!TV!is!different,!and!the!names!of!
these!settings!may!be!different.!!
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