Russell Hobbs RHM2565BCGS User manual

Model Number:
RHM2565BCG (S)
Family Combination Microwave
User Guide
For Customer Services & Spare Parts please call0345 2097461
Opening times: Monday -Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
PLEASE RETAIN
FOR FUTURE REFERENCE

Page(s)
Safety instructions
3-9
About your microwave
10-11
Product information
12
Unpacking the microwave
13
Product overview
14
Microwave
oven installation 15-16
Turntable
installation 17-18
Control
panel 19
How to use the microwave
20-31
Cooking tips
32
Cleaning the microwave
33
Problem solving
34-37
Guarantee &
customer services 38
Spare parts
39
Connection to the mains supply
40-41
Notes
42-43
Disposal information
44
CONTENTS
2
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

3
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•If the door or door seals are damaged, the oven must not
be operated until it has been repaired by a competent
person.
•It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to microwave energy.
•Liquids and other foods must not be heated in sealed
containers since they are liable to explode.
•The appliance and its accessible parts may become hot
during use. Care should be taken to avoid touching
heating elements.
•Do not leave the microwave oven unattended while you
are using it.
•Do not use the microwave when it is empty. This could
damage the oven.
•This appliance is intended to be used in the household
and general domestic applications. It is not intended to
be used in industrial or commercial applications.

4
SAFETY INSTRUCTIONS
WARNING:
•This microwave is intended for heating food and
beverages only. The drying of food or clothing and
heating of warming pads, wheat bags, slippers, sponges,
damp cloth and similar is extremely dangerous and may
lead to risk of injury, ignition or fire.
•Do not use metal pans, dishes with metal handles or
anything with a metal trim inside the microwave. Do not
use paper covered wire twist-ties on plastic bags.
•Never put objects into the openings on the outer case.
•This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge,
only if they are being supervised or have been given
instruction in the safe use of the appliance and
understand the hazards involved. Children should not
play with the appliance.
•Food containing a mixture of fat and water (for example,
stock) should stand for 30 to 60 seconds in the oven
after it has been turned off. This is to allow the mixture
to settle and to prevent it from bubbling when a spoon is
placed in it, or a stock cube is added.
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

5
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•When heating or cooking food or liquid, remember
that there are certain foods (such as, jam, Christmas
pudding, and mincemeat) which heat up very quickly.
•Microwave heating of beverages can result in delayed
eruptive boiling, therefore care must be taken when
handling the container.
•The contents of feeding bottles and baby food jars shall
be stirred or shaken and the temperature must be
checked before consumption, in order to avoid burns.
Do not heat baby bottles with the teat left on.
Remove it if replacing the bottle back into the oven.
•Eggs in their shell and whole hard-boiled eggs should
not be heated in microwave ovens since they may
explode, even after microwave heating has ended.
•Do not cook any food surrounded by a membrane, such
as egg yolks, potatoes, chicken livers, sausages,
ready meals and so on without piercing them several
times with a fork.
•Do not try to deep-fry foods in this microwave oven.
•Do not overcook food.

6
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•When heating foodin plastic or paper containers, keep
an eye on the oven due to the possibility of ignition.
•If materials inside the oven smoke or catch fire, keep
the oven door closed to stifle the flames, turn the oven
off at the wall switch, or shut the power off at the fuse
or circuit-breaker panel. If smoke is emitted , switch off
or unplug theappliance and keep the door closed in
order to stifle any flames.
•Please remember that as food or liquids heat up,
they will release steam or may be spitting. Never cover
any containers fully, always leave a gap for steam to
escape.
•Do not use plastic containers when heating or cooking
foods that contain a lot of fat or sugar.
•Always have the glass tray and turntable support in
place when using the microwave oven.
•Do not cook fooddirectly on theglass tray. Put food on
a suitable plate or in a bowl before putting it in the oven.

7
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•When using the grill rack and baking tray, be aware that
these will become HOT during cooking as they aren’t
heatproof. Please use suitable oven gloves when
removing these.
•Do not use melamine dishes as they contain a
material which will absorb microwave energy. This may
cause the dishes to crack or burn, and will slow down
the cooking speed.
•Use only cookware and utensils that are approved to use
in a microwave oven.
•Do not usethe microwave oven for heating utensils,
plates or dishes.
•Do not cook using a container with a restricted
opening, such as bottles, as they may explode.
•Before you clean your microwave oven, turn it off and
unplug it.
•Keep the inside of the oven clean. When food or
liquids stick to the oven walls, wipe with a damp
cloth. We recommend that you do not use harsh
detergent or abrasives.

8
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•On the right hand wall of the cavity is the wave
guide cover, microwaves are passed through this to
enable your food to cook. It is important that this
wave guide cover is kept clean at all times. To do
this wipe with mild detergent and water, then dry.
•The oven should be cleaned regularly and any food
deposits removed. Failure to maintain the oven in a
clean condition could lead to deterioration of the
surface that could adversely affect the life of the
appliance and possibly result in a hazardous situation.
•You should clean the outside of the oven with a
damp cloth. Do not allow water to seep into the
ventilation openings.
•Do not use harsh abrasive cleaners or sharp metal
scrapers to clean the oven door glass since they can
scratch the surface, which may result in shattering of
the glass.
•If steam builds up insideor around the outsideof the
oven door, wipe with a soft cloth. This may happen
when the microwave oven is used in humid conditions.

9
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•Regularly remove theglass turntable to clean it, wash
it in warm soapy water or a dishwasher. Regularly
clean the turntable support and oven floor. Simply
wipe the bottom surface of the oven with mild
detergent and water, then dry. You can wash the
turntable support in mild soapy water.
•Failure to maintain the oven in a clean condition,
especially if liquid is left under the turntable, could lead
to deterioration of the surface that will adverselyaffect
thelife of theappliance that may result in a
hazardous condition.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

ABOUT YOUR MICROWAVE
10
Thank you for purchasing your Russell Hobbs microwave oven.
This stylish large capacity 25 litre Russell Hobbs Microwave features
a sleek and modern design with a mirror finish door. It combines
microwave cooking with grill power and convection oven enabling
you to cook a variety of dishes with just one appliance.
First, all you need to do is to pick the perfect spot on your
countertop, then, follow the simple steps for installation, and
within minutes you’re ready to start cooking. Cooking meals for
family and friends or reheating large plates of food becomes simple
and easy with 900 watts of microwave power and 10 auto cook
menus.
The true fan assisted oven acts exactly the same as a conventional
oven which gives you the option of an extra cooking facility, for
large dinner parties and family gatherings. The combination aspect
enables you to combine microwave energy, a grill, and convection
heating (fan assisted) so you can heat, roast, crisp and brown. This
is ideal for cooking lasagnes, pizzas, baked potatoes and cottage
pies.
For added peace of mind, this microwave enables a child lock to be
set, meaning cooking cannot be started or interrupted. Cleaning is
straight forward, simply wipe the exterior, interior and wave guide
cover with a damp soft cloth to maintain peak performance.

ABOUT YOUR MICROWAVE
How do microwaves work?
Microwaves are high-frequency electromagnetic waves similar to
radio waves. While radio waves may vary in length from one metre
to many kilometres, microwaves are very short (less than 12.5
centimetres.)
Microwaves do not make any heat themselves but cause water
molecules in the food to vibrate.
This vibration produces heat that cooks the food. This is why your
food will come out of the microwave piping hot, while your utensils
inside the oven stay much cooler. The microwaves do not stay in the
air or in the food when you open the microwave oven door.
The microwave oven will work using an ordinary household
electrical socket. Inside the microwave oven is the magnetron,
which turns the electrical energy into microwaves.
Microwaves cannot travel through metal, so the inside of the oven
is lined with metal. The door is lined with a fine metal mesh which
stops microwaves getting through. This means that when the
microwave oven door is shut, there is no possibility that the
microwaves can be released.
11
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

12
PRODUCT INFORMATION
Model number RHM2565BCG (S)
Rated Voltage 230-240V ~ 50Hz
Rated Output Power (Microwave
)
850 -900W
Rated Power (Grill) 1050 -1100W
Rated Power (Convection) 2300 -2500W
Imported by:
G2S Limited
Wigan
WN2 4AY
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

UNPACKING THE MICROWAVE
Before you use your microwave oven
1. Remove all the packaging. Do not remove the small piece of card
from the right hand side of the cavity wall (refer to the below
image). This is called a wave-guide cover which allows the
microwaves to pass through to cook the food.
Please ensure you keep this cover clean at all times by wiping it
with a damp cloth. Do not remove/place it in a dishwasher.
2. Check the oven after unpacking for any visual damage such as:
●A misaligned door
●Damage to the door
●Dents or holes in the door window and screen
●Dents in the inside
If you can see any damages do not use the oven, please contact
Product Care at www.productcare.co.uk or call 03452097461.
This microwave oven weighs approximately 18.3Kg so you must put
it on a horizontal surface that is strong enough to support this
weight.
The oven must be placed away from high temperature and steam.
Do not put anything on the top of the microwave oven.
13

1. Safety interlock latches
2. Microwave window
3. Ventilation slots
4. Oven cavity
5. Turntable ring
6. Turntable coupling
7. Glass turntable
8. Waveguide cover
9. Control panel
14
PRODUCT OVERVIEW
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
1
2
3
4
5 6 7
8
9
Round Baking Tray with Handle Grill Rack
Grill Rack & Baking Tray to be used for grilling & convection cooking only.
CAUTION: GRILL RACK AND BAKING TRAY WILL BE HOT AFTER COOKING.
PLEASE WEAR OVEN GLOVES

15
MICROWAVE OVEN INSTALLATION
•Place the oven as far away from radios and televisions as
possible. Using the oven may cause interference with the
reception.
•Plug theoven into a suitable 13 amp mains socket, make
sure the voltage is the same as on the rating label (do not use
extension cables or mains socket adaptors.)
•The microwave oven should be used freestanding only and must
not be built-in or used in a cabinet.
•Select a level surface that provides enough space for the outlet
vents.

16
MICROWAVE OVEN INSTALLATION
DO NOT obstruct
the ventilation
from themicrowave
30cm
0cm 20cm
20cm
Min85cm
WARNING:
DO NOT install the oven over a cooker or other heat or steam
producing appliances as this will damage the microwave oven.
The minimum installation height is 85cm.
Aminimum clearance of 20cm is required between theoven and
the side walls and 0cm between the oven and the back wall. Leave
a minimum clearance of 30cmabovetheoven.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

STEP 1) The turntable coupling should slot into the centre of microwave
STEP 2) T he turntable ring slots into the indents in the middle
STEP 3) The glass tray indents fit around the turntable coupling
17
TURNTABLE INSTALLATION
•Before first use, check that any securing tape and all packaging
has been removed from the glass tray and turntable ring
assembly.
•These parts must never be restricted from rotating.
•Never place the glass tray upside down.
•To assemble the turntable, follow the steps below in numerical
order.

18
TURNTABLE INSTALLATION
The glass tray, turntable ring, and turntable coupling assembly
must always be used during cooking (as shown below).
•Do not place the food directly onto the glass tray, always place
on or in a suitable microwaveable cookware.
Please check that crockery is microwave safe before using.
•If the glass tray or turntable ring assembly has been
damaged in any way, contact Product Care using the below:
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

19
CONTROL PANEL
SCREEN DISPLAY
Cooking time, power, action indicators, and
clock time are displayed.
MICROWAVE/GRILL/COMBI./CONVE.
Press this button to use the microwave function, grill
function, combination function and convection
function.
WEIGHT/TIME DEFROST
Press this button for the defrost function.
STOP/CLEAR
Press the Stop/Clear button twice to clear
everything.
CLOCK/TIMER
Press this button to set the clock.
START/+30 SEC/CONFIRM
Press this button to start the cooking process.
TIMER/WEIGHT/AUTO MENU
This rotational dial is used for a number of functions
including the auto cook menus.

20
HOW TO USE THE MICROWAVE
Turn on the power
Insert the plug into a suitable 13amp mains socket.
Note: Make sure the voltage is the same as on the rating label located on
the back of the microwave (do not use extension cables or mains socket
adaptors.)
The microwave oven will flash and beep. The oven will display "0:00"
Setting the clock (24 hour)
When the microwave oven is first turned on, the oven will display "0:00", the
buzzer will ring once.
1) Press “CLOCK/TIMER” button to choose hours or minutes for alteration.
The hour figures will flash. When altering the hours the ‘’00’’ on the left hand
side will flash.
2) Turn the “TIMER/WEIGHT/AUTO MENU” dial to adjust the hour figures,
the input time should be within 00 –23 (this is a 24-hour clock).
3) Press "CLOCK/TIMER“ button again and the minute figures will flash.
4) Turn the “TIMER/WEIGHT/AUTO MENU” dial to adjust the minute figures,
the input time should be within 00 - 59.
5) Press "CLOCK/TIMER" button to finish the clock setting procedure. The ":"
will then flash.
Note:
During the process of clock setting, if you press the "STOP/CLEAR“ button, the
clock will return to the previous setting.
Using the Kitchen Countdown Timer
1) Press the “CLOCK/TIMER” button twice, “00:00” will be displayed.
2) Turn the “TIMER/WEIGHT/AUTO MENU” dial to select the desired time.
The input time is between 0:05 –95:00.
3) Press the “START/+30 SEC/CONFIRM” button to start the timer. The time
will count down without activating the microwave power.