Russell Hobbs RHMO43 Installation instructions manual

INSTRUCTIONS & WARRANTY
1 YEAR WARRANTY
RHMO43
INSTRUCTIONS & WARRANTY
43L FAMILY SIZE MICROWAVE

2
IMPORTANT SAFEGUARDS
1. To protect against electrical hazards do not immerse the power cord, plug, or
microwave oven in water or any other liquid.
2. This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
3. This appliance is not a toy. Children shall be supervised to ensure they do not play
with the appliance.
4. Do not operate this appliance with a damaged cord/plug or after the appliance has
malfunctioned or has been dropped or damaged in any manner.
5. There are no user serviceable parts. If the power cord or appliance is damaged, it
must be replaced/repaired by a qualified person in order to avoid a hazard.
6. Utensils should be checked to ensure that they are suitable for use in microwave
ovens. To check whether or not a utensil is suitable, please refer to the
“Microwave Safe Containers/Utensils” section.
7. Do not use corrosive chemicals or vapours in this appliance.
8. Do not use this microwave for commercial purposes. This microwave oven is
made for household use only.
9. This microwave oven is specifically designed to heat or cook food. It is not
designed for industrial or laboratory use.
10. The microwave oven has several built-in safety switches to ensure that the power
remains off when the door is open. Do not tamper with these switches.
11. Do not use the microwave oven cavity for storage purposes. Do not store
combustible items such as bread, cookies, paper products etc. inside the oven.
12. Do not use the microwave oven for the purpose of dehumidification. Do no dry
clothes, newspapers or other materials in the microwave oven. They may catch on
fire.
13. Do not heat warming pads, slippers, sponges, damp cloth or similar materials as it
may lead to risk of injury, ignition or fire.
14. Do not store flammable materials next to, on top of, or in the microwave oven. It
could be a fire hazard.
15. Always turn off and unplug from the power outlet before cleaning the appliance.
16. Failure to maintain the microwave oven in a clean condition could lead to
deterioration that could adversely affect the life of the appliance and possibly
result in a hazardous situation.
17. When cleaning door and microwave oven surfaces, use only mild, non-abrasive
soaps or detergents applied with a sponge or soft cloth. The heating of corrosive
chemicals in this microwave oven may create microwave radiation leaks.
18. To disconnect, set the switch on the wall power outlet to OFF, then grasp the plug
and withdraw it from the wall socket. Never pull by the cord.
19. Do not use appliance for other than its intended purpose as described in the
Instruction Manual.
General Safeguards

3
20. This appliance is not intended to be operated by means of an external timer or
separate remote control system.
21. Do not leave the microwave oven unattended when in use.
Location of Microwave Oven
1. Install or locate this microwave oven only in accordance with the installation
instructions provided.
2. Do not use in the bathroom or near any source of water.
3. Plug into a wall socket that is properly installed and grounded.
4. Do not use on an inclined plane or unstable surface.
5. Do not use the microwave oven near or below any curtains or other combustible
materials.
6. The microwave oven shall not be placed in a cabinet.
7. Minimum height of free space necessary above the top surface of the microwave
oven is 30cm.
8. A minimum of 20cm is required between the microwave oven and any adjacent
walls. One side must be open.
9. The microwave oven must be placed on a countertop with a minimum height of
85cm.
10. Do not move the microwave oven while it is switched on.
11. Do not cover or block any vents on the microwave oven.
12. Do not store or use this appliance outdoors.
13. Keep cord away from heated surfaces.
14. Do not cover the microwave oven when in use.
15. Keep the microwave oven and the power cord away from the edge of table or
countertops and out of reach of children and persons with reduced physical,
sensory or mental capabilities.
16. Do not place on or near any hot or damp surface.
17. Do not install microwave oven over a range cook-top or other heat-producing
appliance. If installed near or over a heat source, the microwave oven could be
damaged.
Food
1. Do not overcook food.
2. The turntable and turntable ring assembly must be in the oven during cooking in all
cooking modes. Place the cookware gently on the turntable and handle it carefully
to avoid possible breakage.
3. Do not operate the microwave oven unless there is food or liquid content inside.
Operating the oven with no food or food that is extremely low in moisture can
cause fire, charring or sparking.
4. Incorrect use of browning dish may cause the turntable to break.
5. Do not cook food directly on the turntable. Excessive local heating of the turntable
may cause the turntable to break.
6. Do not use newspaper or paper bags for cooking.

4
7. Do not cook food wrapped in paper towels, unless your cook book contains
instructions, for the food you are cooking.
8. Remove wire twist ties and metal handles from paper or plastic containers / bags
before placing them in the microwave oven.
9. Do not attempt to deep fry in your microwave oven.
10. Do not attempt home canning in this microwave oven, as it is impossible to be
sure all contents of the jar have reached boiling temperature.
11. Carefully attend the appliance when paper, plastic or other combustible materials
are placed inside the microwave oven to facilitate cooking. When heating food in
plastic or paper containers, check the microwave oven frequently due to the
possibility of ignition.
12. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave
ovens since they may explode, even after microwave heating has ended.
13. Potatoes, apples, egg yolks, chicken wings, whole squash and sausages are
examples of foods with non-porous skins. This type of food must be pierced
before cooking to prevent bursting.
14. SCALDING HAZARD! Liquids, such as water, coffee or tea are able to be
overheated beyond the boiling point without appearing to be boiling. Visible
bubbling or boiling when the container is removed from the microwave oven is not
always present. This could result in very hot liquids suddenly erupting when the
container is disturbed or a spoon or other utensil is inserted into the liquid. Care
must be taken when handling the container.
15. Stir liquids both before and halfway through heating for best results.
16. After heating, allow the container to stand in the microwave oven for a short time.
17. Use extreme care when inserting a spoon or other utensil into the container.
18. Liquids or other food must not be heated in narrow necked or sealed containers
since they are liable to explode.
19. If smoke is observed, switch off and unplug the appliance and keep the door
closed in order to stifle any flames.
20. The contents of feeding bottles and baby food jars are to be stirred or shaken and
the temperature is to be checked before consumption, in order to avoid burns.
21. Always monitor when food is heated or cooked in disposable containers of plastic,
paper or other combustible materials due to the possibility of ignition or of the food
container deteriorating.
22. Always take care when removing food items as it is hot.
23. Do not attempt to cook items that are too large for the microwave oven.
SAVE THESE INSTRUCTIONS
THIS APPLIANCE IS INTENDED TO BE USED IN HOUSEHOLD AND SIMILAR
APPLICATIONS SUCH AS:
-Staff kitchen areas in shops, offices and other working environments;
-farm houses;
-by clients in hotels, motels and other residential environments;
-bed and breakfast type environments.
Only use accessories supplied with the microwave oven

5
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this microwave oven with the door open as this can result in
harmful exposure to microwave energy. The door is fitted with safety interlock switches that
prevent the microwave oven from operating with the door open.
DO NOT tamper with or attempt to override the safety interlocks.
(b) Do not place any object between the microwave oven front face and the door, or allow
food or cleaner residues to accumulate on sealing surfaces.
WARNING
a) Do not operate the microwave oven if it is damaged in any way.
It is particularly important that the microwave oven door closes properly and that there
is no damage to the:
1. DOOR (bent)
2. HINGES AND LATCHES (broken or loosened)
3. DOOR SEALS AND SEALING SURFACE
a. The microwave oven should not be adjusted or repaired by anyone except
properly qualified service personnel.
b. Liquids and other foods must not be heated in sealed containers as they
are liable to explode.
IF MATERIALS INSIDE THE MICROWAVE OVEN IGNITE:
1. Keep the microwave oven door closed to contain and stifle any flames.
2. Turn the microwave oven off and remove the plug from the wall power outlet.
Please ensure cooking times are correctly set as overcooking may result in the FOOD
catching fire and subsequent damage to your microwave oven.
Read these instructions before using your microwave oven. Keep this booklet in a safe place
for future reference. When using electrical appliances, basic safety precautions should
always be followed. For additional safety information, please refer to the “Important
Safeguards” section.
GENERAL USE
MICROWAVE SAFE CONTAINERS / UTENSILS
The glass plate, turntable ring assembly and turntable shaft must remain installed for use for
all cooking modes.
Tightly-closed containers can explode. Closed containers must be opened and plastic
pouches must be pierced before cooking.

6
To test a container / utensil for safe microwave oven use:
Add 1 cup of cool water to a heat resistant glass jug and place it in the microwave oven
alongside the empty container/utensil to be tested; heat for one (1) minute at maximum
power.
If the container/utensil you are testing is microwave oven safe (transparent to microwave
energy) it should remain comfortably cool, the water in the glass jug should be hot. If the
container/utensil being tested is hot, it has absorbed some microwave energy and
should NOT be used.
This test is not applicable for plastic items. Check the markings on plastic items to
ensure they are microwave safe.
CAUTION: Personal Injury Hazard. Use an oven mitt or tea towel when handling
containers and utensils that have been heated in the microwave.
Cookware
Microwave
Glass plate, Turntable ring assembly and Turntable shaft (provided)
Yes
Heat
–Resistant Glass Yes
Non Heat
–Resistant Glass No
Heat
–Resistant Ceramics Yes
Microwave
–Safe Plastic Dish Yes
Kitchen Paper/Paper towel
Yes
Metal Tray/Tin
No
Metal Rack
No
Aluminium Foil & Foil Container
No
** CAUTION: Microwaving with the metal rack, tray, foil, etc. may cause arcing /
sparks.

7
MATERIALS YOU CAN USE IN THIS MICROWAVE OVEN
NOTE: Always try to use items labelled as microwave safe to minimise any uncertainty.
Browning dish
Follow browning dish manufacturer’s instructions.
NOTE: An overly hot browning dish sitting directly on the glass turntable could cause the
turntable to break!
Dinnerware
Microwave-safe only. Follow manufacturer’s instructions. Do not use cracked or chipped
dishes.
Glassware
Heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or
chipped dishes. Confirm glassware is heat-resistant before using in the microwave oven.
Oven cooking bags
Follow manufacturer’s instructions. Do not close with metal tie. Make slits to allow steam to
escape.
Paper plates and cups
Use for short–term cooking/warming only. Do not leave microwave oven unattended while
cooking. Do not place waxed or recycled paper items in the microwave.
Paper towels
Use to cover food for reheating and absorbing fat. For short-term cooking only. Do not leave
unattended while cooking.
Parchment paper
Use as a cover to prevent splattering or a wrap for steaming.
Plastic
Microwave-safe only. Follow the manufacturer’s instructions. Should be labelled “Microwave
Safe”. Some plastic containers soften as the food inside gets hot. “Boiling bags” and tightly
closed plastic bags should be slit, pierced or vented as directed by package.
Plastic wrap
Microwave-safe only. Use to cover food during cooking to retain moisture.
Thermometers
Microwave-safe only (meat and candy thermometers).

8
MATERIALS TO BE AVOIDED IN MICROWAVE OVEN
Aluminium tray
May cause arcing. Transfer food into microwave-safe dish.
Food carton with metal handle
May cause arcing. Transfer food into microwave-safe dish.
Metal or metal trimmed utensils
Metal shields the food from microwave energy. Metal trim may cause arcing.
Metal twist ties
May cause arcing and could cause a fire in the microwave oven.
Paper bags
May cause a fire in the microwave oven.
Recycled paper products
Unless the paper product is labelled as microwave safe. Recycled paper products may
contain impurities which may result in sparks and/or fires when used.
Plastic foam
Plastic foam may melt or contaminate the liquid inside when exposed to high temperatures.
Wood
Wood will dry out when used in the microwave oven and may split or crack.
Ceramic
Do not use ceramic containers which have metallic inlays.

9
UNPACKING THE MICROWAVE
NAMES OF MICROWAVE OVEN PARTS AND ACCESSORIES
Remove the microwave oven and all materials from the carton and oven cavity.
BEFORE YOU USE YOUR MICROWAVE OVEN
1. Remove all the packaging. Do not remove the large piece of cardboard from the right
hand side of the cavity wall (Refer to the below image). This is called a waveguide
cover and allows the microwaves to pass through to cook the food.
Please ensure you keep this cover clean at all times by wiping with a damp cloth Do
not remove/place in a dishwasher
2. Check the oven after unpacking for any visual damage such as
A misaligned door
Damage to the door
Dents or holes in the door window and screen
Dents in the inside
This microwave oven weighs approximately 16.6 kg so you must put it on a
horizontal surface that is strong enough to support this weight. The oven must be
placed away from high temperatures and steam. Do not put anything on the top of
the microwave oven.

1. Safety interlock latches
2. Door assembly and
window
3. Roller ring
4. Coupling
5. Door release button
6. Control panel
7. Wave guide cover (do
not remove)
8. Glass Turntable
10

30cm
7.5cm
20cm
20cm
Min 85cm
INSTALLATION
Remove all packing material and accessories.
Examine the microwave oven for any damage
such as dents or a broken door. Do not install if
microwave oven is damaged in any way.
Cabinet: Remove any protective film found on
the microwave oven cabinet and control panel
surfaces. Do not remove the light brown Mica
cover that is attached to the inside of the
microwave oven cavity. This is required to
protect the magnetron.
Place the oven as far away from radios and
televisions as possible. Using the oven may
cause interference with the reception.
Plug the oven into a suitable mains socket, make sure the voltage is the same as on the
rating label (do not use extension cables or mains socket adaptors.)
The microwave oven should be used free standing only and must not be built-in or used in
a cabinet.
1. Select a level surface that provides enough open space for the intake and/or outlet vents.
2. The minimum installation height is 85cm.
3. The rear surface of the appliance shall be placed against a wall.
4. A minimum clearance of 30cm is required above the microwave oven.
5. A minimum clearance of 20cm is required between the microwave oven and any adjacent
walls.
6. Do not remove the legs from the bottom of the microwave oven.
7. Blocking the intake and/or outlet vents can damage the microwave oven.
WARNING: Do not install microwave oven over a range cook top or other heat-producing
appliance. If installed near or over a heat source, the microwave oven could be damaged
and the warranty would be void. The microwave oven is designed for bench-top use only
and must not be placed in a cabinet.
TURNTABLE INSTALLATION
Before first use, check that any securing tape and all packaging has been removed from the
glass tray and turntable ring assembly.
a. Never place the glass turntable upside down. The glass turntable movement should never
be restricted.
b. Both glass turntable and turntable ring assembly must always be used during cooking.
c. All food and containers of food are always placed on the glass turntable for cooking.
d. Do not use the microwave if the glass turntable or turntable ring assembly cracks or
breaks. Contact Customer Service.
e. Do not place the food directly onto the glass tray, always place on or in suitable
microwaveable cookware.
f. Please check that crockery is microwave safe before using.
11

12
To assemble the turntable, follow the steps below in number order.
STEP 1 The turntable coupling should slot into the centre of microwave
STEP 2 The turntable ring slots into the indents in the microwave base.
STEP 3 The glass tray should align with the turntable coupling.

DISPLAY
Cooking time, power, indicators and clock time are
displayed.
POWER LEVEL
Press to set microwave power level.
TIME
Press to set microwave cooking program.
EXPRESS
Press to set express cooking program.
MEMORY
Use to set multistage cooking program.
CLOCK
Press to set clock time.
PRESET
Use to set the oven to start-up at a later time.
NUMBER BUTTONS
Press to set time or food weight.
WEIGHT DEFROST
Press to defrost food based on weight.
JET DEFROST
Press to defrost food based on time.
START
Press to start cooking and defrosting programs.
CANCEL
Press once to temporarily stop cooking, or twice to cancel
cooking altogether.
13
CONTROL PANEL & FEATURES
HOW TO USE THE MICROWAVE
When the oven is first plugged in, a beep will sound and the display will show "1:01".
In the process of setting the time, if nothing is pressed after 25 seconds the oven will
return to standby mode.
During cooking, if the door is opened, the program will be paused. To resume, ensure the
door is closed and press the START button. If the CANCEL button is pressed once during
operation, the program will be cancelled.
After the cooking has finished, the display will show END and will beep every two minutes
until the user presses the CANCEL button or opens and closes the door.
If an invalid button is selected, the beep will sound twice.

Setting the clock
1. Press the CLOCK button then the CANCEL button in quick succession. The display will
show “0:00”.
2. Use the number pad to enter the correct time.
3. Press the CLOCK button again to set the time.
Express Cooking
You can set 100% power level cooking quickly by pressing EXPRESS button repeatedly to
select a time. Use this feature to program the oven for 4 popular microwave time (15
seconds →30 seconds →1 minute →2 minutes).
1.In standby mode, press EXPRESS button repeatedly to select cooking time.
2.Press START button to confirm.
14
Microwave Cooking
1. In standby mode, press TIME button once.
2. Use number buttons to set cooking time.
3. Press POWER LEVEL button once (default 100% power level), and then use number
buttons to select other power level.
4. Press START button to start.
Press the number pad to set a cooking power.
Note: During the cooking, the cooking power can be checked by pressing POWER LEVEL
pad.
Press Number button Power Level (Display)
1, 0100% (P 10)
990% (P 9)
880% (P 8)
770% (P 7)
660% (P 6)
550% (P 5)
440% (P 4)
330% (P 3)
220% (P 2)
110% (P 1)
00% (P 0)

Defrost by Time
1. In standby mode, press JET DEFROST button once.
2. Use number buttons to set defrosting time. The longest time is 99 minutes and 99
seconds.
3. Press START button to start.
NOTE: During defrosting, the system will pause to remind you to turn food over, after that,
press START button to resume.
Multi-stage Cooking
For some recipes, results may be better if you wish to cook on different power levels for
different times, for a dish. The oven can be used to set a maximum of 3 different stages.
The Jet Defrost and Weight Defrost can only be set in the first sequence and only one can
be selected at a time. It can be composed of jet defrost or weight defrost with one or two
other microwave cooking programs, or it can be composed of just two microwave cooking
programs.
A. Jet defrost or weight defrost with one or two-stage cooking
For example, if you want to defrost the food for 3 minutes and then cook food on 100%
power for 5 minutes and then cook food on 60% power for 8 minutes:
1. Open the door and place the food into the oven, close it.
2. Press the JET DEFROST button once. Press the number 3 to select 3 minutes.
3. Press MEMORY button once.
4. Press the POWER LEVEL button once to select 100% power. Press the number 5 to
select 5 minutes
5. Press the MEMORY button once.
6. Press the POWER LEVEL button 3 times to select 60% power. Press the number 8 to
select 8 minutes.
7. Press START button to start the defrost and 2 stage cooking.
NOTE: Step 5 and 6 are not necessary if you just need one stage cooking.
B. Two-stage microwave cooking:
Some recipes require different stages of cooking at different temperatures. For example, if
you want to cook food on 100% power for 5 minutes and then cook food on 60% power
for 10 minutes:
1. Open the door and place the food into the oven, close it.
2. Press the POWER LEVEL button once to select 100% power. Press the number 5 to
select 5 minutes.
3. Press the MEMERY button once.
4. Press the POWER LEVEL button 3 times to select 60% power. Press the number 1
and 0 to select 10 minutes.
5. Press the START to start the 2 stage cooking.
15

Defrost by Weight
The defrosting time and power level are automatically set once the food category and the
weight are programmed.
1. In standby mode, press WEIGHT DEFROST button repeatedly to select food code.
2. Use number buttons to set food weight.
3. Press START button to start.
The maximum allowable weight for each category is shown below:
Note: During defrosting, the system will pause to remind you to turn food over, after that,
press START button to resume the cooking.
Preset
Preset function allows the oven to start at a later time.
1. Press PRESET button.
2. Use number buttons to set desired time.
3. Set the cooking program. (except express cooking, speed defrost and weight defrost).
4. Press START button to start.
NOTE: When the oven stays in preset state, you can check the preset time by pressing
PRESET button once. You can cancel the preset program by pressing CANCEL button when
the preset time is showing.
Child Lock
The lock prevents unsupervised operation by children.
To set: In standby mode, press and hold CANCEL button for 3 seconds, then a beep will
sound, the oven will auto enter child lock mode and the lock indicator light will turn on. In the
lock state, all buttons are disabled.
To cancel: Press and hold CANCEL button for 3 seconds, then a beep will sound and the lock
indicator light will come off.
COOKING TIPS
The following may affect cooking results:
FOOD ARRANGEMENT
If possible, thicker bits of food should be placed around the outside of the dish and the
thinner parts toward the centre, spread out as evenly as possible. Do not overlap food if
possible as this could result in uneven cooking results.
Press WEIGHT DEFROST button Display Ty pe Maximum Weight
Once d1 Meat 2300 g
Twice d2 Poultry 4000 g
3 times d3 Seafood 900 g
16

COOKING TIME
If you are unsure of cooking times it is advisable to start with a short cooking time and
monitor cooking progress before adding further time. Overcooking could lead to a risk of
fire. Ensure food is cooked thoroughly before consuming.18
COOKING FOOD EVENLY
Foods such as meat should be turned frequently to ensure more even cooking results. If
the food is liquid based, stirring during the cooking time is advisable.
ALLOW STANDING TIME
When the microwave has stopped cooking, leave the food to rest for an adequate length of
time to allow for cooking completion and cooling.
CARE & CLEANING
Switch off at the wall power outlet and remove the plug from the socket before cleaning
and when not in use.
If food spills or splatters in the microwave, wipe over all the interior surfaces with a
sponge or soft damp cloth. Try to clean spills and splatters straight away. If ingredients
have built up and stuck to the walls a mild detergent can be used.
Wipe the exterior with a damp cloth and dry thoroughly. Do not let water enter the
ventilation openings.
On the right hand side wall of the cavity is the waveguide cover, microwaves are
passed through this to enable your food to cook. It is important that this waveguide
cover is kept clean at all times. To do this wipe with mild detergent and water, then dry.
Do not use harsh or abrasive cleaners.
Do not allow the control panel to become wet. Clean with a soft damp cloth. Do not use
detergents, abrasives or spray-on cleaners on the control panel.
Carefully wash the glass turntable and turntable ring in warm soapy water. Rinse with
clean water and dry thoroughly before placing back into the microwave. Ensure these
parts are correctly in place before use.
Wipe the bottom of the microwave oven interior with a soft damp cloth to ensure
smooth operation of the turntable ring.
To remove odours from the microwave; in a deep microwave safe bowl combine 1 cup
of water with the juice of 1 lemon (or 1 tbsp of white vinegar) and microwave for 5
minutes at 100% power. Carefully remove the bowl and wipe the interior of the
microwave with a dry soft cloth.
Do not immerse the microwave oven in water or any other liquid.
If steam builds up inside or around the outside of the oven door, wipe with a soft cloth.
This may happen when the microwave oven is used in humid conditions.
Failure to maintain the oven in a clean condition, especially if liquid is left under the
turntable, could lead to deterioration of the surface that will adversely affect the life of
the appliance that may result in a hazardous condition.
DISPOSAL/RECYCLING
Legislation in some localities mandates that e-waste (anything with a plug, battery or cord)
is disposed of through controlled recycling facilities and must not be disposed of in general
household waste. For more information about recycling of electrical and battery operated
appliances, please contact your local council or your local household waste disposal
service.
17

PROBLEM SOLVING
WARNING: To reduce the risk of personal injury, always unplug the microwave
before performing maintenance or trouble shooting checks.
The microwave oven may cause interference to your radio, TV or similar equipment. If
this happens , you can stop the interference by moving the radio, TV or equipment as far
away from your microwave oven as possible.
Problem Potential reason Potential solution
If the microwave
doesn’t work
1. Microwave is not
plugged in
Make sure the plug is fitted securely into the wall
outlet and the outlet is switched on. If it is not,
remove the plug from the outlet, wait 10 seconds
and plug it in again securely.
2. Plug is not working
The wall outlet that the microwave is plugged into
may have become faulty.
Plug the microwave into another known good
outlet and ensure the outlet is turned on. Check if
the microwave now works.
3. The plug has a blown
fuse or the mains circuit
has a blown fuse/ tripped
fuse
Check the plug for a blown circuit fuse or a
tripped main circuit breaker. If these seem to be
working properly, test the outlet with another
appliance.
4. Microwave has
developed a fault
Contact customer services to talk through the
problem to see if any solution for the fault can be
found. If not and the product is within its warranty
period, then the
microwave should be returned to the retailer it
was purchased from for a replacement or refund.
If the microwave
turns on but does
not operate.
1. Door is not closed Make sure the door is securely closed.
2. The power has not been
set/the timer has not been
set.
Set the microwave power by pressing the ‘Power’
button. Select the time by pressing the TIME
button, entering the required cooking time and
pressing START to confirm
Not heating Magnetron not working
The component that produces the microwaves is
called a magnetron, if food is not being heated or
is ‘luke’ warm then it is likely this component has
developed a fault. If the microwave is within its
warranty period, please contact customer
services for further advice or take the microwave
back to the retailer it was purchased from for a
refund or replacement.
18

Problem Potential reason Potential solution
Sparking
1. Burnt on food debris
Burnt on food debris in the microwave, on
the waveguide and the behind the
waveguide can cause the microwave to
‘spark’. This is because burnt on debris
can be focused on by the microwaves and
spark.
2. Metal or foil
No metal or foil should be put inside a
microwave as it can cause ‘sparking’
which can damage the microwave.
3. Pressure build up in
food
Food with none porous skins (potatoes for
example), must be pierced to allow steam
to escape. As the build up of pressure can
cause food to burst and create a ‘fire
hazard‘.
Heat spots Operated empty or with
no moisture
Microwaves cannot be run empty,
microwaves need moisture to operate
correctly.
If microwaves are operated empty or are
used to heat up plates (this is not
permitted), the microwaves can focus on a
single point inside the microwave. This can
cause a heat spot, which can cause the
area to become deformed, warped or start
to melt.
If microwaves are operated empty or to
heat up foreign objects this will void the
warranty.
19

Problem
Potential reason
Potential solution
Condensation or
excess water
1. Food that is being
cooked
Small amounts of condensation can be
expected when using the microwave. As the
food/beverage inside the microwave is heated
it will produce steam, some of which will form
condensation inside the microwave cavity.
2. Cooling vents
covered
Cooling vents allow the heat and steam to
escape from the microwave. These cannot
be covered as it can cause excessive
water to settle inside the microwave or the
microwave to overheat.
The installation instructions in the
instruction manual must be followed or the
warranty will be void.
Light not working Bulb not working
Due to the construction of microwaves and
certain ‘dangerous’ components the light
bulb can only be changed by a qualified
service engineer.
Over heating Cooling vents covered
Cooling vents allow the heat and steam to
escape from the microwave. These cannot
be covered as it can cause excessive
water to settle inside the microwave or the
microwave to overheat.
The installation instructions in the manual
must be followed or the warranty will be
void.
20