S2Konnect N-3010AVB User manual

S2Konnect N-3010AVB
S2Konnect N-3010AVB
10/100/1000Base-T Adapter
PCI Express
User Manual
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S2Konnect N-3010AVB
3
Copyright © S2Konnect GmbH, 2010. All rights reserved.
This manual refers to the S2Konnect N-3010AVB 10/100/1000Base-T Adapter with AVB ,
PCI Express x1, 1 x RJ-45.
Contents are subject to change without notice.
Product and brand names are (registered) trademarks of their appropriate owners.
If you have comments on this documentation, please send to:
S2Konnect GmbH
Siemensstrasse 23
76275 Ettlingen / Germany
visit our web site: http://www.s2konnect.com

S2Konnect N-3010AVB
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Conventions
The following conventions apply to this manual.
Warnings and Notes
Used to indicate a potentially hazardous situation which, if not avoided, could result in death
or serious injury. Example: dangerous voltage.
Used to indicate a potentially hazardous situation which, if not avoided, may result in minor
or moderate injury. Example: electrostatic discharge.
Used for additional information and advice.
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Table of Contents
Conventions 4
Warning Notes 4
Safety Precautions 7
Avoiding injuries - Avoiding damage 7
1 Introduction 8
2 System requirements 8
3 Installation of the Network Adapter 8
4 Connection of the Network Adapter 10
Transmission Distances 10
Connection to the Network 10
5 Hardware Features 11
Adapter Characteristics 11
LED Displays 12
6 Software Features 13
Operating System Support 13
High Performance 13
TCP, UDP and IP Checksum Calculation 13
Jumbo Frames 13
TCP Segmentation (Large Send Off-Load) 13
Dynamic Interrupt Moderation 13
Promiscuous Mode / Multicast Support 14
Alert Standard Format (ASF) 14
PXE / RPL Support 14
Boot Agent ROM 14
Advanced Power Management / Wake on LAN 15
Reliability 15
Link Aggregation 15
Redundant Switch Failover 16
Hot-Plug 16
Parity 17
User Diagnostics (DOS and Windows) 17
Marvell Network Control (Windows) 17
Virtual LAN (VLAN) Support 18
7 Troubleshooting 19
8 Important Information 20
Technical Support 20
Returning an Adapter for Repair 20
Additional Documentation and Updates 20
Technical Specications 21
Appendix A. License and Warranty Information 24
The Americas, Asia, Australia, New Zealand, Pacic 24
Europe 25
Deutschland, Schweiz, Österreich, Lichtenstein 26

S2Konnect N-3010AVB
Table of Figures
Figure 1: Insertion of the adapter into the computer
Figure 2: Connection of the RJ-45 cable/plug
Figure 3: Location of the LEDs
Figure 4: Typical display after a successful test (external repeater)
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S2Konnect N-3010AVB
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Safety Precautions
To protect yourself from injuries and avoid damage of the device, always observe the following
safety instructions when installing the network adapter.
Avoiding injuries
Electrical current!
Electrical current from power, phone, and communications cables can be hazardous.
Never touch any electrical elements with bare hands.
To avoid potential shock hazards:
• Do not carry out any installation, maintenance, or (re)conguration work during a
thunderstorm.
• Do not connect or disconnect any power cables during a thunderstorm.
• For installation into systems which are supporting Hot-Plug and will be not disconnected
from electrical power system read the relevant documentation rst.
• Do not connect the network adapter to a telephone line.
Electrical installations must comply with the safety regulations of the country in which they are
operated.
Avoiding damage
Electrostatic discharge!
Electrostatic discharge may damage or destroy the Network adapter.
To avoid damaging the S2Konnect N-3010AVB Network adapter observe the following:
• Switch off the computer.
• Disconnect the power cord from the power outlet.
• Remove the computer cover.
• Before installing the network adapter, put on an antistatic wrist strap (electrically conduc-
tive).
• Connect the wrist strap to the computer chassis
Do not connect the wrist straps to the ground terminal of the power supply!
Faulty wiring could make this terminal live and potentially lethal.
• When you are ready to install the network adapter, open the antistatic bag.
• Hold the antistatic packaging of the network adapter against the bracket of an expansion
slot on your computer for at least two seconds.
This reduces the static charge in the packaging and in your body.
If you need to place the network adapter somewehre after removing it from the antistatic
bag, make sure you place it on the antistatic bag and on a level surface.
Do not place the network adapter on the computer cover or on any other metal surface.
• Cautiously insert the adapter into the corresponding slot.
Do not touch any circuits on the network adapter or any of its port contacts.
In general, observe the following:
• Never use force when working with the network adapter or the PCI Express bus.
• Do not allow anyone else to touch the network adapter.
• Avoid unnecessary movement since this can increase electrostatic charge.
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Introduction
Thank you for purchasing a S2Konnect product.
This document describes the installation of the network adapter card.
The N-3010AVB is a PCI Express adapter which must be installed in a PCI Express slot of the com-
puter.
The adapter contains a Network chipset “Marvell 88E8059“
System requirements
Computer System:
The N-3010AVB adapter is a typical desktop adapter supporting high throughput of data.
You may utilize this adapter in any system supporting PCI Express bus with one Lane (PCIe x1).
Cable:
You must use minimum a Category 5 unshielded twisted pair cable for 100 MB/s or Gigabit
(1000 MB/s) transfer rates.
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2
Installation of the S2Konnect N-3010AVB
Network Adapter
The installation procedure in Hot-Plug systems may differ from the following. For Hot-Plug sys-
tems, read the corresponding documentation. Have the computer manual ready and if necessary,
a key and screwdriver to open the cover and remove the bracket.
To install the adapter in the computer, proceed as follows:
1. Switch off the computer in wich the network adapter is to be installed.
2. Disconnect the power cord from the power outlet.
Observe the safety instructions (see page 7).
3. Open the computer cover as described in your computer manual.
You may need a screwdriver or similar tool to remove the screws from the cover.
If you are installing a network adapter in a tower computer, we recommend to put the com-
puter on its side in order to apply the correct force to insert the adapter into the PCI Express slot.
4. Consult the section in your computer manual that describes how to install expansion cards.
5. Locate a free PCI Express slot on the motherboard.
S2Konnect PCI Express adapters can be installed in x1, x4, x8 and x16 slots.
6. Remove the bracket from the expansion slot (if applicable).
Follow the instruction in your computer manual.
7. Remove the network adapter from the antistatic bag.
Observe the safety instructions (see page 7).
8. Insert the network adapter into the PCI Express slot as described in your computer manual
(also see gure 1 “Insertion of the adapter into the computer“).
Make sure the network adapter is correctly aligned with the PCI Express slot on the motherboard.
9. Push the network adapter down vertically into the slot until it is rmly seated.
10. If available, tighten the locking screw on the xing bracket until the adapter is rmly connec-
ted to the computer cover (or to the attachment provided for expansion cards).
11. Replace the computer cover.
12. Replace and tighten all screws.
13. Reconnect the power supply.
Observe the safety instructions (see page 7).
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Figure 1. Insertion of the adapter into the computer

S2Konnect N-3010AVB
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Connection of the Network Adapter
This chapter describes the physical connection of the S2Konnect N-3010AVB Network Adapter to
a network.
Transmission Distances
The maximum transmission distance for the S2Konnect N-3010AVB 10/100/1000Base-T adapter,
is 100m, you have to use a Category 5 unshielded twisted pair cable or better.
Connection to the Network
Observe the safety instructions given on page 7.
In order to connect the adapter to the network, proceed as follows:
1. If necessary, congure the port on the switch to which the network adapter is to be
connected (also see the switch manual).
2. If possible, disconnect the switch and the computer from the power supply.
3. At one end of the cable connect the RJ-45 connector to the port on the switch.
4. At the other end of the cable connect the connector to the port on the network adapter.
(see gure 2. “Connection of the RJ-45 cable/plug“).
The port type (e.g. 1000Base-T) on the network device and that on the switch must be
identical.
4
Figure 2. Connection of the RJ-45 cable/plug
ACT/LINK
10=OFF
100=GRN
1000=YLW

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5
5. Turn on the computer and the Switch.
6. Check the green link LED to nd out if the cable is connected correctly.
If the LED is on or blinking, the connection is established and active. Otherwise you have
to check the network adapter more closely.
As soon as the connection to the network is etablished, the installation of the network adapter is
complete. Keep this manual with your computer manual for future reference.
The network adapter will not be fully operational until suitable drivers are loaded. See how to install
drivers for the operating system of your choice. Refer to drivers “Read me“ or manuals for driver
installation.
You will nd a list of available drivers at: http://www.marvell.com
 >SUPPORT>
 >CHOOSEAPLATFORM>
 >SEARCH>
 >ACCEPTANDSUBMIT>
 >DOWNLOADTHEARCHIVEONAZIPFILE
The chipset you have to select is: “88E8059”
Hardware Features
The S2Konnect N-3010AVB 10/100/1000Base-T Adapter, PCI Express constitutes a follow-up mo-
del of the SK-9E21D Adapter family. It is compliant to the PCI Express 1.0a standard and supports
a PCI Express single lane (x1).
For information about other S2Konnect network products, refer to the product overview on our web
site: http://www.s2konnect.com.
Adapter Characteristics
The following table lists the characteristics of the S2Konnect N-3010AVB 10/100/1000Base-T
Adapter, PCI Express.
The type of port on the network adapter must be identical with that on the switch.
S2Konnect N-3010AVB
10/100/1000Base-T Adapter
PCI Express
LAN interface
Port
Connector
Media
Cable Type
10/100/1000Base-T
Single port
RJ-45
Copper
Cat5

S2Konnect N-3010AVB
LED Displays
Once the driver has been installed, the adapter is operational. The current status and speed are
indicated by the LEDs.
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ACT/LINK
10=OFF
100=GRN
1000=YLW
Figure 3. Location of the LEDs
The LEDs of the S2Konnect N-3010AVB 10/100/1000Base-T Adapter, PCI Express have the
following meaning:
ACT
LINK
10=OFF
100=GRN
1000=YLW
Link at 10 Mbit/s is shown only if ACTIVITY.
Marking on
bracket
Color Status Description
ACT green Blinking Link up and Receiving/Transmitting
10/100/1000
green
yellow
OFF
ON
ON
Speed 10 Mbit/s
Speed 100 Mbit/s
Speed 1000 Mbit/s

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6 Software Features
Operating System Support
The drivers for the S2Konnect N-3010AVB 10/100/1000Base-T Adapters, PCI Express sup port the
following operating systems:
• Windows NT 4.0, Windows 98 Second Edition, Windows Millennium Edition, Windows 7
Windows 2000, Windows XP, Windows Server 2003, Server 2008 and Windows Vista on 32-
bit sys tems
• Linux kernel 2.4.13 and higher stable versions
• Novell NetWare 5.x and Novell Netware 6.x
• Novell Netware Client32 and Novell NetWare VLM Client for DOS1
• Sun Solaris 10 on 32-bit systems (x86) and 64-bit systems (x64)
• FreeBSD 6.0 on Intel x86 systems
The latest version of all available network drivers can be downloaded from the Marvell web site
(see section “Driver download“).
High Performance
The S2Konnect N-3010AVB 10/100/1000Base-T Adapters, are high perfor mance and highly re-
liable adapters. They use the new PCI Express technology that offers in creased bandwidth and
extended capabilities over the conventional PCI bus.
TCP, UDP and IP Checksum Calculation
The S2Konnect N-3010AVB 10/100/1000Base-T adapters support the calculation of TCP, UDP,
and IP checksums. These calculations are integrated in the hardware of the Gigabit Ethernet adap-
ters. The checksums are calculated without time loss by the MAC controller for both receive and
transmit path. This improves the overall performance of the system and shifts these CPU-intensive
tasks away from the host CPU.
Jumbo Frames
The S2Konnect N-3010AVB 10/100/1000Base-T adapter, supports 9014 Byte Jumbo frames. They
are tested according to the prevailing standard and switches on the mar ket.
TCP Segmentation (Large Send Off-Load)
TCP Segmentation that is handled by the S2Konnect N-3010AVB 10/100/1000Base-T adapter,
reduces CPU load signicantly. This provides high throughput for superior network performance
and im proves application response.
Dynamic Interrupt Moderation
If the network is running at Gigabit speed and small packets are being transferred, there may in
extreme cases be more than 100,000 interrupts per second. To reduce the load on the CPU, the
Gigabit Ethernet adapters can use Interrupt Moderation to group these interrupts so that several
data packets can be handled per interrupt.
For more information, refer to the White Paper “SK-NET GE Gigabit Ethernet Server Adapt er”,
which can be found on the “SysKonnect” web site.
(*1) S2Konnect offers for these drivers no support

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Promiscuous Mode / Multicast Support
The S2Konnect N-3010AVB 10/100/1000Base-T Adapters, supports Promiscu ous Mode for ana-
lyzers. Promiscuous mode means that ail trafc received by the adapter is passed to the CPU and
not only packets addressed to it. By default, the promiscuous mode is turned off. ln addition, the
adapters supports multicast (frames can be sent to more than one destination) for special applica-
tions, which use multicast addresses.
Alert Standard Format (ASF)
The S2Konnect N-3010AVB 10/100/1000Base-T Adapters fully support integrated ASF 2.0 (Alert
Standard For mat) functionality that enables monitoring and remote controlling of client systems
that are in “Shut down“ or “OS absent“ states.
Possible usage scenarios for ASF are:
• system’s health monitoring (e.g., voltage and temperature alerts)
• asset management (e.g., Chassis intrusion alerts)
• remote management and control (e.g., power down and system reset)
PXE / RPL Support
The S2Konnect N-3010AVB 10/100/1000Base-T adapter, supports both the standard PXE 2.1
(Pre-Boot eXecution Environment) and the protocol RPL (Remote Program Load). This allows
networked computers that are not yet loaded with an operating system to be congured and boo-
ted remotely by an administrator. PXE and RPL grant the advantage that client machines do not
necessarily need an operating system or a hard disk and that they can be rebooted remotely in the
event of hardware or software failures.
Boot Agent ROM
The Boot Agent ROM for S2Konnect N-3010AVB 10/100/1000Base-T adapter, comprises the boot
protocols PXE and RPL, allowing the user to choose between both proto cols during every boot. ln
addition, it includes a setup program where the user can dene sev eral default boot options.

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Advanced Power Management / Wake on LAN
The S2Konnect N-3010AVB 10/100/1000Base-T Adapters, support power man agement as dened
in the PCI Bus Power Management Interface Specication V1.1 and Net work Device Class Power
Management Reference Specication V2.0. The power management features are implemented
according to the Advanced Conguration and Power Interface (ACPI) Specication V2.0.
The S2Konnect N-3010AVB Adapters utilize an auxiliary power supply to keep some parts run-
ning. This setting enables the network device to “Wake on LAN“.
The Wake on LAN functionality uses three mechanisms to create a wake-up event:
• pattern match
Incoming packets are compared to up to seven patterns stored in a pattern matching table. A
match causes a wake-up event.
• Magic Packet™
The incoming data stream is searched for a so-called magic packet frame that consists of 6
bytes of OxFF followed by 16 iterations of the adapter’s MAC address, If this sequence is
found, a wake-up event is created.
• link change
Any change of the link status from “link down” to “link up” will cause a wake-up event.
Wake on LAN is supported by Windows 98 SE, Windows Me, Windows 2000, Windows XP, Win-
dows Server 2003, and Windows Vista/Windows 7. For information on other operating systems
sup porting Wake on LAN, check the appropriate readme(s) on the Marvell web site.
Reliability
The S2Konnect N-3010AVB 10/100/1000Base-T adapter, PCI Express come with a variety of re-
liability features, They aim at maintaining a connection as long as possible. This is reached by
redundant or grouped links (link aggregation).
The driver functions help to monitor the health of adapters and their ports enabling pro-active
network management. The reliability features are described in the following sections.
Link Aggregation
Link aggregation or Trunking is a method of combining physical network links into a single logical
link for increased bandwidth. With link aggregation, it is possible to increase the capac ity and avai-
lability of the communications channel between devices (both switches and end stations) using
existing Fast Ethernet and Gigabit Ethernet technology. Two or more Gigabit Ethernet connections
are combined into a team in order to increase the bandwidth capability and to create resilient and
redundant links. A set of multiple parallel physical links between two devices is grouped together
to form a single logical link. Link aggregation offers an ef cient and low-cost solution to increase
bandwidth between server and switch. Another advan tage it provides is that if a connection fails
completely, the remaining links can take over the trafc and thus replace the broken line.
Link aggregation also provides load balancing where the processing and communications activity
is distributed across several links so that no single link is overwhelmed.
By taking multiple LAN connections and treating them as a unied, aggregated link, practical bene-
ts can be achieved in many applications.
Link aggregation provides the following important benets:
• higher link availability
• increased link capacity
• improvements are obtained using existing hardware (no upgrading to higher-capacity link
technology is necessary)

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Demanding applications running in high-performance environments like servers in enterpris es,
web servers, and intra net servers gain particularly from the high-bandwidth and duplex capabilities
of link aggregation.
All S2Konnect Gigabit Ethernet Adapters support link aggregation according to the IEEE standard
802.3ad. At the moment, Marvell provides a link aggregation driver for Windows 2000, Windows
XP, Windows Server 2003, and Windows Vista, Windows 7. The drivers for Linux are able to sup-
port link aggregation according to the IEEE standard 802.3ad by install ing third party open source
modules. For details, refer to the corresponding readme le. In the future, link aggregation support
according to IEEE 802.3ad will be implemented in S2Kon nect drivers for other operating systems
as well. For driver updates, refer to Marvell web site: http://www.marvell.com.
For more information on link aggregation, refer to the White Paper “Link Aggregation according to
IEEE 802.3ad”, which can be found on SysKonnect web site.
Hot-Plug
As a member of the PCI Special Interest Group, Marvell has a long experience in the stan dardization
of the insertion and removal of PCI computer cards during normal operation. The S2Konnect N-
3010AVB Adapters provide native Hot-Plug Support according to the PCI Express 1.0a and Ad-
vanced Conguration and Power Interface Specication Revision V2.0. Hot-Plug enables the re-
placement of failed devices in a running system.
The following conditions have to be met in order for Hot-Plug to work on S2Konnect Gigabit Ether-
net Adapters:
• The target system has PCI Express Hot-Plug slots, i.e., the power can be switched on and
off under the control of the operating system.
• The adapter is installed in one of the PCI Express Hot-Plug slots.
• The operating system supports PCI Express Hot-Plug on the target system.
The drivers for the following operating systems support PCI Express Hot-Plug:
• Windows 2000, Windows XP, Windows Server 2003, and Windows Vista, Windows 7.
• NetWare 4.20 and higher.
• Solaris 7 and higher.

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Parity
The integrity of data that pass from the network through the system and back to the network is
monitored by generating and checking parity information on all available data paths. All data errors
are detected immediately and can be reported.
User Diagnostics (DOS and Windows)
The user diagnostics programs (available for DOS and Windows) provide users, system adminis-
trators, and engineers with profound tools to analyze the network adapter and check adapter-spe-
cic data.
Marvell Network Control (Windows)
Marvell offers a utility program for Windows 2000, Windows XP, and Windows Server 2003, Win-
dows 7. The “Marvell Network Control“ is part of the “Marvell Network Driver Installation Pac-
kage“ available for Windows 2000 XP/Server 2003/2008. With the “Marvell Network Control“, all
S2Konnect adapters can be controlled and congured. This tool displays the current conguration
and status of the S2Konnect N-3010AVB Adapters.
Predominantly, the “Marvell Network Control“ helps to perform the following tasks:
• conguration of the adapters and their corresponding ports
• monitoring of the status of the adapters installed
• establishment of VLANs
• building of teams (enabling of link aggregation according to IEEE 802.3ad)
• enabling of RLMT for dual port adapters
• monitoring of the voltage and temperature sensors
The “Marvell Network Control“ is started from the Control Panel window: START>SETTINGS>
CONTROLPANEL> NETWORKCONTROL.
The various tabs contain trees showing the currently installed adapters and their conguration:
• The “Adapter“ tab displays the network adapters available in your system with their corres-
ponding ports. It shows the ports which have been congured as VLANs, for RLMT, and those
which have been aggregated Into a team.
This tab only serves as an overview. For conguration, select one of the other tabs.
• The “Virtual LAN“ tab lists all congured virtual LANs along with the corresponding ports and
the ports which may be bound by VLANs.
In this tab, the user can add, remove, and congure VLANs and set VLAN specic parameters.
• The “Team” tab shows all links or ports which may be aggregated in a team or have already
been aggregated to form a team.
In this tab, the user can add, remove, rename, and congure teams.
• The “RLMT” tab offers the possibility to congure dual port adapters for Redundant Link Ma-
nagement Technology (RLMT). RLMT monitors the status of both ports. If the link of the active
port fails, RLMT automatically switches to the standby link, and the connection is maintained.
In this tab, the user can add and remove RLMT to/from the ports and set RLMT specic para-
meters.
• The “Protocol” tab shows all entities (port, VLAN, RLMT, Team) and the protocols which have
been bound to these entities.
• The “Power Management” tab shows the current power management settings of all installed
adapters.
• The “Statistics” tab lists statistic values, e.g., Transmit Packet OK (XMIT OK).
• The “Sensors” tab shows the values of the voltage and temperature sensors (if available).
• The “Specications” tab lists xed values during operating time, such as Hardware Revision,
Software version, Max. Frame Size.
• The “Support” tab provides information on how to reach the Marvell Technical Support.

S2Konnect N-3010AVB
18
When a component in the tree is selected, the corresponding parameters are displayed.
For more information on the „Marvell Network Control“, refer to the online help available for this
program (click the HELP button when the program is running).
Virtual LAN (VLAN) Support
A virtual LAN is a group of network devices that belong to the same network segment, regardless of
the physical network structure. A logical network structure based on business requirements is pos-
sible. With virtual networks, physical location no longer species the network a user is assigned to:
user clients with similar networking requirements can be united in one network group or VLAN. This
VLAN can be established to meet a wide variety of organizational or technical needs. All members
of a department can, for example, be gathered into a network group, even if they are distributed
over several buildings. Colleagues working on the same project can be united in a common VLAN,
even if they belong to different departments in, different buildings or even different locations. Other
network groups can be made invisible to these users. Using virtual LANs can improve network
performance, limit broadcast storms, minimize security problems, and ease the management task.
By means of Frame Tagging, the S2Konnect N-3010AVB 10/100/1000Base-T Adapters, can sup-
port up to 64 IP address assignments in a single network connection. Thus, multiple VLANs can be
congured for one port. Stations can be accessed from systems in multiple IP subnets without tra-
versing routers. Additionally, multiple application VLANs can be dened to isolate trafc for perfor-
mance and security purposes. For this reason, the server can be physically connected to a single
switch port but still belong to several VLANs. The Gigabit Ethernet adapter can receive tagged
packets and is able to tag outgoing packets. The switch the adapter is connected to must support
VLAN tagging according to IEEE 802.1q.
For several operating systems, Marvell offers drivers that support VLAN tagging and thus can be
applied for VLAN servers and terminal units.
For more information on virtual LANs, refer to the White Paper “Virtual Networks”, which can be
found SysKonnect web site in the Download Center. Also see the corresponding readme les for
the respective drivers.
Figure 4. Adapter overview in “Marvell Network Control”

S2Konnect N-3010AVB
19
Troubleshooting
If the problem persists, you can analyze the status of the network adapter with the aid of the LEDs
and the diagnostics programs.
7
Problem
Another expansion
card fails to work after
the network adapter
has been installed
The computer does
not detect the
network adapter
The computer
adapter fails during a
normal operation
Loopback test is
successful but link
LED does not light
(no connection)
LED for transmitting/
receiving data pack-
ets (ACT) is not iIIu-
minated
Make sure all cables are connected to the correct expansion cards.
Make sure the expansion cards are correctly inserted. Check if any internal
connections in the computer have been disengaged or have been damaged
during the installation of the network adapter.
Check for resource conicts in the computer. Check PCI Express conguration
and resource allocation.
Make sure the adapter is properly seated in the computer.
Try installing the adapter in a different PCI Express slot.
Load or install the driver again.
Check the connections and try another switch port if necessary.
Is the switch port congured correctly?
Is the network driver loaded?
Is the maximum transmission distance exceeded (see section “Transmission
Distances”)?
Make sure the network driver is loaded.
Is there any network overload?
Is the switch port congured correctly?
Is the maximum transmission distance exceeded (see page 10)?
If you have any other S2Konnect adapter installed, compare your setup with
this adapter.
What to do

S2Konnect N-3010AVB
20
Important Information
Technical Support
If you encounter any problems, read the relevant section of the manual. If you cannot solve your
problems, consult our technical support.
If you contact our technical support engineers, have the following information ready:
• adapter type
• driver version
• operating system
• conguration of your computer
• type of cabling
Our support team can be reached following the instructions on our website.
Please go to: http://www.s2konnect.com, contact section.
Returning an Adapter for Repair
If you want to return a faulty product to S2Konnect, follow these steps:
1. Contact us by phone, fax, or e-mail.
We will send you an RMA (Return Material Authorization) form by fax or e-mail.
2. Complete the form.
3. Return the form to us.
We will send you a unique reference number and inform you if the product is still under war-
ranty.
4. Send us the faulty product packed in an antistatic bag, with a copy of the completed form
enclosed in its original packaging (or comparable packaging).
5. Write the reference number issued by S2Konnect clearly visible on the outer packaging.
S2Konnect cannot accept any returned product without an RMA number on the outer packaging.
The warranty does not apply to products that have been damaged by electrostatic discharge or
inadequate packaging
Additional Documentation and Updates
S2Konnect maintains a site on the World Wide Web where you can nd the latest information on
our product range and our customer support services. The latest drivers are provided on the
Marvell web site.
To download the latest drivers from our web site, proceed as follows:
1. Visit the web site: http://www.marvell.com
2. Click the DOWNLOADCENTER button.
3. In the eld “Product”, select the desired adapter. You need to know the chipset, see p. 11.
4. In the eld “Type”, select DRIVER.
5. In the eld “System”, select the desired operating system.
6. Click SEARCH.
A list of all available drivers matching your search is displayed.
7. In the outer right column of the line containing the desired driver, click DOWNLOAD.
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