Safespaces Voyager Owner's manual
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Welcome to your Safespace Voyager®
This guide contains:
About Safespaces®
Safespace Voyager®
Assembly Video
Assembly Instructions
Use & Care Guide
Guarantee
It is essential that you read all the information carefully before you assemble and use the
Voyager®.
Once assembled ensure that you leave it to stand for an hour before the user is allowed into the
Voyager®.
If you misplace this information, please do not hesitate to contact us for a free replacement.
Please pay particular attention to the use of ballast bags.It is essential that when you rst
receive the Voyager®, you closely supervise the user inside to assess how many are required.
As the user grows or if there is a signicant change in their behaviour, you must repeat this
process and order more bags if required. When it comes to returning the Voyager® package up
the bags in the boxes that they originally came in.
PLEASE NOTE: IF FOR ANY REASON YOU PASS THE VOYAGER® ON SECOND-HAND, YOU MUST
MAKE SURE THAT THE NEW OWNERS RECEIVE ALL THE CONTENTS OF THIS PACK.
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About Safespaces®
Safespaces create custom-designed, safe, living spaces and beds designed for adults and
children with complex needs, including autism, epilepsy and behaviours that challenge. Our
productsare ideal for useat home, hospitals, schools, careand respite settings.
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Safespace Voyager®
A safe, low-stimulation environment, in which a person can settle at night.
The Voyager® is a free-standing structure consisting of a robust, but
lightweight, aluminium frame, from which the soft sides can ex out on
impact, requiring a clearance of 30cm (12”) from any hard surface.The soft
walls andoor mean there are no hard surfaces inside, reducing the risk of
injury.
It has an integral PVC netting roof, with standing room inside. It comes with
a system of water-llable ballast bags which create additional stability.
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Assembly Instructions
The Voyager® comes in two carry cases.
One bag contains the Voyager® poles including:
4x Poles with lash loops for the water ballast bags
4xTop vertical poles with straps
2x Female horizontal poles
2x Male horizontal poles
4x Corner pieces - two with silver brackets that pair up as
shown below.
Lash Loops Corner Pieces
The other bag contains:
1x Voyager®fabric (rolled up)
2x Inatable mattress – one spare mattress
4x Water ballast bags
1x Foot pump
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Step 1 - Assembling the base
Unroll the Voyager® fabric roughly where you want to put the
Voyager® in the room, checking that the door is facing out into
the room.
Give yourself plenty of space to work round it.
Undo the Velcro aps at each end of the Voyager®.
Take one female horizontal pole and one male horizontal pole.
Slot the two poles together, slotting the longer one into the shorter pole and matching the two
dimples as below andrepeat with the other poles.
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Slide the connected poles into the side pockets along each side of the fabric at the base, leaving
equal amounts of the poles sticking out at each end.
Take the corner pieces and position them together in pairs at
each end of the Voyager® fabric - one with a silver bracket
and one without with the rubber feet at each end facing down
onto the oor.
Slot all the corner pieces onto the ends of the long horizontal
poles until they click into position.
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Lift the corner pieces up in the middle and slot the shorter one under and into the silver bracket
of the other piece. Once connected, push down gently till at and repeat at the other end.
Fasten the Velcro ap around the joined up corner pieces at
each end.
The base of the Voyager® is now assembled.
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Step 2 - Assembling the upright poles
Take the four poles with lash loops and push them into the vertical corner slots. The lash loops
need to be towards the top of the pole and facing outwards.
Slot the four poles (with straps) into the poles and make sure
the straps are facing inwards towards the centre of the
Voyager®.
The connecting ends will each have a single dimple.
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Make sure the silver camlock buckles are at the top of the
poles.
Please note that the poles are designed to lean outwards at
this stage.
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Making sure there are no twists on the strap, clip together the trigger hook and the D ring on
the corner of the Voyager® fabric so they are securely hooked together. (if you are unable to
undo the trigger hook release the tension at the cambuckle rst) Repeat on all four corners.
Pull down on the straps to tension the Voyager®.
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Step 3 - Fitting the mattress
Undo the oor zip and place the deated mattress into the pocket.
Un-clip the hose from around the pump and secure it in the
hole marked ‘out’.
Place the other end of the hose into the mattress valve and
pump up.
Once the mattress has been inated the oor zip can be
zipped back up.
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Fasten the two rucksack style clips around all four corner poles
of the Voyager®.
If you have a '5 piece mattress' please follow the instructionsbelow -
Assemble the 5 piece mattress outside of the compartment.
Once assembled slip one end of the mattress into the compartment andthenpush the mattress
together at the same time as pushing it into the compartment.
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Step 4 - The water ballast bags
If necessary you can increase the stability of the Voyager® by attaching the water ballast bags.
Undo the cap on the water ballast bag and ll it to a maximum
of 10 litres.
Clip the ballast bag to the lash loop on the pole and clip the
rucksack clip around the pole.
Step 5 - Final safety checks
Please note that all four water ballast bags must be used
together or the Voyager® will not be stable.
You can order and attach additional water ballast bags if
necessary for extra stability.
Please contact us if you would like to order additional bags.
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Make sure the Voyager® is at least 30cm away from any walls or hard surfaces. Test this by
pushing the walls from inside and making sure you cannot touch any walls, furniture or any
hard objects.
Step 6 - Using the Voyager®
Use the Velcro dot on the door to hold the door open.
Please see the Use & Care section in thisguide for full
instructions for use including cleaning advice.
Securing the door at night- please use your discretion and
knowledge of your child regarding whether to clip the door
closed for their own safety.
Do not use a lock.
Your Voyager® is now ready to use!
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Additional Safety Notice
Test the Voyager® with your child or client under supervision regularly. Do this especially if
there has been a long gap between use of the Voyager® or your client has grown or their
behaviour has changed.
Dismantling the Voyager®
To dismantle the Voyager® work in exact reverse order:
Remove the ballast bags and empty them.
Undo the rucksack corner clips around the poles.
Release the tension on the top corner straps.
Undo the oor pocket, remove and de-ate the mattress and re-do the oor zip.
Release the top metal buckles.
Dismantle the upright poles.
Neatly fold the Voyager® fabric so the net roof is as at as possible.
Dismantle and remove the corner pieces and base poles.
Roll the fabric up.
Pack it all away neatly into the 2 carry bags
Make sure the Voyager® is clean and fully dried before dismantling and storing it including the
ballast bags.
Over the years Safespaces have made changes in our designs. Please contact us if you have
any difculties.
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Use & Care Guide
Welcome to your Safespace Voyager®! We hope that you will gain many years
use of our product. This guide tells you how to look after your Voyager®and
make sure that it is used in the way it is intended. Please read it carefully and
keep it for future reference. If the Voyager® is passed to another user, please
ensure that the person responsible for their care receives this guide.Please check
the product regularlyto ensureit is in good condition and contact us if youhave
any concerns.
Supervision & Security
When used in accordance with this guide and assembly instructions, a Voyager®can
provide a safer temporary sleeping area for those who would be unsafe in a room with
hard surfaces. The Voyager®provides a sturdy yet soft, exible space for the person using
it, which will reduce the risk of injury from hard surfaces.
The Voyager®is designed for occasional use, e.g. holidays and respite care and not as a
permanent installation. It may not be suitable for tall children and adults if their behaviour
is extremely boisterous. If this is the case, please contact us for advice.
The Voyager®is not a substitute for supervision. The same level of supervision and
security should be applied as the individual using the Voyager®would require in any room.
The Voyager®cannot remove the risk of injury completely and as such, we cannot be held
responsible for accidents. Adequate and appropriate supervision must be provided at all
times.
Unsupervised access to the outside of the Voyager®should not be permitted.
Because an individual’s size, mobility & abilities can change over time, regular assessment
is needed to make sure that the product continues to meet the needs of the user
Asssembly
Follow the assembly instructions closely. Put the Voyager®up at home before you intend
to use it for the rst time. This will help you & the person who is going to use it become
familiar with the product.
In order to maximise stability, the Voyager®is supplied with 4 ballast bags which can be
lled with water and added to the corners of the Voyager®, (as described in the assembly
instructions). Additional bags, for increased stability, are available if needed. Contact us if
you need to order more.
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Safe Distance
A minimum 30cm clear area around the Voyager® must be maintained at all times. Your
Voyager® has been designed to have a gap around each wall, so that the walls ex outwards
to absorb any impact and prevent contact with external hard surfaces. Please do not place or
store any items in the area around the Voyager® e.g. furniture, toys etc, as this will mean that
the equipment cannot be used safely.
Sharp Objects
Sharp objects, such as pens, pencils, hair clips, hard plastic or metal toys or hard furniture, could
cause tears in the fabric of the Voyager®so should not be taken into, or near the outside of it.
In the event of a tear occurring, please contact us immediately
Zips
Cords, or ribbons, should not be attached to the zip pullers to extend their length as this
could damage the zip.
The door should be either fully opened when access is needed, or fully closed whilst the
Voyager®is being used. Do not allow unsupervised access to the doors or windows, when
in an open position, as this provides a ap of material that could be vulnerable to damage.
Tension
It is essential that the tension on the corners of the Voyager® during assembly and use is
maintained.Please make sure no-one gains unauthorised access to the tensioning system on
the corners.
Alterations
The Voyager® must not be altered or adapted in any way.
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Cleaning & Maintenance
A mild detergent is the best cleaning agent to use on the Voyager®Diluted disinfectant or
medical standard anti-bacterial wipes can be used if necessary. We advise that abrasives,
cream cleaners chlorine-based or bleach-based cleaning products are not used to clean the
Voyager®.
Please note that staining to the product can occur under the action of pens, markers, urine
and faeces etc. The sooner the product is cleaned, the more successful the cleaning.
Staining does not affect the effectiveness or structural integrity of the product.
Fire Safety
Remember to include the Voyager®in your emergency re escape plans. Contact your
local Fire Service for advice about how to do this.
We recommend that you add the Voyager®to your insurance policy.
Customer Service
At Safespaces, we pride ourselves on our customer service. If you need any further information,
would like us to talk you through this guide, have any problems with your Voyager®, or want
guidance on how to use it effectively, please feel free to contact us by phone, email or social
media.
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Guarantee
Each Voyager® comes with a 12-month guarantee from the date of delivery. This is in addition
to your legal consumer rights. The guarantee remains valid providing the product is used
andmaintained as outlined in this Guide. If damage occurs, please get in touch andwe will
discuss how we can help.
In the event that the product is repaired by Safespaces outside of the 12-month guarantee
period, a 3-month guarantee shall be issued effective from the date of delivery or re-installation
of the product. This guarantee remains valid providing the product is used and maintained as
outlined in this guide.
PLEASE NOTE: PRODUCT GUARANTEES SHALL NOT APPLY TO ANY DEFECT OR DAMAGE CAUSED
BY IMPROPER USE OR UNSUITABLE OR INADEQUATE MAINTENANCE AND CARE OF THE PRODUCT.
Guarantee Number: XXXXX
Date of Delivery: DD/MM/YYYY
Conrmation
I conrm that I have read and fully understandthe above 'Use and Care Guide' for
the Voyager® product.By signing this document, I accept that I fully understand
the guidance provided inthisdocument.
Full Name:
Signature:
Date:
01706 816274 | info@safespaces.co.uk | www.safespaces.co.uk
Safespaces (Cornholme) Ltd,361 Burnley Road, Todmorden,Lancs, OL14 7DH
Company Registration No. 5733564 | VAT No. 797 1269 81
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