Samcen SCS8000E Service manual

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Conventions
Various eye-catching symbols are used in this manual to indicate precautions
during operations. These symbols are defined as follows:
Symbol
Name Description
> Multi-level
Menu For example, go to Conf Mgt>Template> General Info> Advanced Info interface.
<> Interfacial
Button
For example, <OK> button.
Note A Note statement is widely applied to
notify users of descriptions and prompts.
Caution
Indicates a potentially disadvantageous
situation that, if not avoided, could result
in certain adverse consequences or
operation failure. In general, such
problems are not so difficult to solve.

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Contents
SYSTEM OVERVIEW....................................................................................................... 1
M AIN F UNCTIONS .................................................................................................................................................... 1
SECTION ONE EQUIPMENT INSTALLATION .................................................................................3
1 INSTALLATION PREPARATION ...........................................................................................................3
1.1 E NVIRONMENT R EQUIREMENT .............................................................................................................. 3
1.1.1 Powe r .....................................................................................................................................................3
1.1.2 Tmperature and Hum d ty ...........................................................................................................3
1.1.3 Ground ng......................................................................................................... 3
1.1.4 W reless Interference..................................................................................... 3
1.1.5 Pos t on ng the SCS8000E ............................................................................................................3
2 EQUIPMENT PANEL .....................................................................................................................................4
2.1 E QUIPMENT A PPEARANCE ...................................................................................................................... 4
2.2 T HE F RONT P ANEL ................................................................................................................................. 4
2.3 T HE R EAR P ANEL ..................................................................................................................................... 4
3 INITIAL CONFIGURATION ......................................................................................................................5
4 CABLE CONNECTION ................................................................................................................................ 6
4.1 P OWER C ONNECTION ............................................................................................................................. 6
4.2 HOST NETWORK CONNECTION ......................................................... ............. 7
4.3 MCC C ONNECTION ................................................................................................................................ 7
4.4 LIVE CONFERENCING CONNECTION ............................................................................. 7
4.5 MTS CONNECTION .............................................................................................................. 7
SECTION TWO MCU CONSOLE-MCC OPERATIONS ...................................................................8
1 MCU WEB MANAGEMENT SOFTWARE INTRODUCTION ..................................................................8
1.1 MCC SOFTWARE OVERVIEW ..................................................................................................9
1.2 MCC INSTALLATION .................................................................................................................9
1.2.1 Run Env ronment .................................................................................................................................9
1.2.2 How to Install ........................................................................................................................................9
1.2.3 Log n the SCS8000E .........................................................................................................................10
1.2.4 Reboot and Shut down the SCS8000E .......................................................................................11
2 MCC-SETUP WIZARD..................................................................................................... 11
2.1 GENERAL INFORMATION CONFIGURATION ..................................................................12
2.1.1 Determ n ng Network deployment..................................................................... 12

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2.1.2 Completed .................................................................................................................................................16
2.2 BACKUP MCU SETTINGS INFORMATION INTO LOCAL COMPUTER ....................... 16
2.3 LOAD MCU SETTINGS INFORMATION FROM LOCAL COMPUTER ........................... 16
3 MCC-ARRANGED CONFERENCE .................................................................................... 16
3.1 I NSTANT C ONFERENCE ......................................................................................................................... 16
3.1.1 Creating a Conference through T mplate ................................................................................17
3.1.2 Creating a Conference by Wizard.................................................................... 17
3.2 B OOKED C ONFERENCE ....................................................................................... 17
3.3 E ND C ONFERENCE ............................................................................................................................ 17
4 MCC-CASUAL CONFERENCE .........................................................................................................18
4.1 S TART V IRTUAL C ONF R OOM ........................................................................................................ 18
4.2 H OLD C ONFERENCE IN THE V IRTUAL C ONF R OOM ................................................................ 20
4.3 S TOP C ONF R OOM .................................................................................................................... 20
5 MONITORING .............................................................................................................................20
5.1 C URRENT C ONFERENCE ............................................................................................................... 20
5.2 C ONFERENCE L IST ................................................................................................................................... 20
5.3 C ONFERENCE M ONITORING .................................................................................................................. 21
5.4 S ITE V IDEO M ONITORING ................................................................................................................... 21
5.4.1 S te Mon tor ng n Boardroom ......................................................................................................21
5.4.2 S te V deo Mon tor ng n Mon tor ng .........................................................................................22
5.5 S ITE P OLLING ......................................................................................................................................... 22
5.6 C ONFERENCE S TATUS ............................................................................................................................ 22
6 MCC-TEMPLATES MANAGEMENT .................................................................................................23
6.1 C REATE T EMPLATE ................................................................................................................................. 23
6.2 E DIT T EMPLATE ...................................................................................................................................... 26
6.3 S HOW T EMPLATE I NFORMATION .......................................................................................................... 26
6.4 C OPY T EMPLATE ..................................................................................................................................... 26
6.5 D ELETE T EMPLATE ................................................................................................................................. 26
6.6 C ONFERENCE AND T EMPLATE ............................................................................................................... 26
7 MCC- CONFERENCE MANAGEMENT ..........................................................................................27
7.1 MCC-C ONFERENCE C ONTROL ............................................................................................................. 27
7.1.1 Prolong Conf ...........................................................................................................................................27
7.1.2 Conf Control .........................................................................................................................................27

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7.1.3 Conf Password .................................................................................................................................27
7.1.4 Conference Record ng ....................................................................................................................28
7.1.5 Sw tch ng Part c pat ng MT V deo Source .............................................................................28
7.1.6 Start/Stop D scuss on .....................................................................................................................29
7.1.7 M x ng ......................................................................................................................................................29
7.1.8 CP ..............................................................................................................................................................30
7.1.9 Message ................................................................................................................................................31
7.1.10 Vo ce Act vat on ..............................................................................................................................31
7. 2 MCC – MT M ANAGEME N T .................................................................................................................. 32
7.2.1 Inv te MT to Jo n ...............................................................................................................................32
7.2.2 Delete MT .............................................................................................................................................32
7.2.3 Hang up MT ........................................................................................................................................32
7.2.4 Forb d MT to Jo n ...............................................................................................................................32
7.2.5 Set the Role of MTs .........................................................................................................................33
7.2.6 Set the Content of the MT V ew ................................................................................................33
7.2.7 Set MT Mute/Dumb .........................................................................................................................33
7.2.8 Adjust Input/Output sound of the MT ...................................................................................34
7.2.9 Camera Remote Control ................................................................................................................34
7.2.10 D splay MT Informat on ..............................................................................................................34
7.2.11 Other Operat ons ...........................................................................................................................34
8 MCC-MCU MANAGEMENT ...................................................................................................................35
8.1 MCU G EN E R A L I NFORMA TION ...................................................................................................... 35
8.2 P ERIPHERAL S TAT U S ........................................................................................................................... 36
8.3 MCU S ET T I N G S ................................................................................................................................ 36
8.3.1 LAN Set ngs ..........................................................................................................................................36
8.3.2 Qos Sett ngs ........................................................................................................................................37
8.3.3 Solut on of CP ......................................................................................................................................37
8.3.4 Other Sett ngs ....................................................................................................................................38
9 USER MANAGEMENT ..............................................................................................................................38
9.1 A DDING /D ELETING /M OD IF Y I N G U SER G ROUP .......................................................................... 39
9.2 A DDING MCC USERS ............................................................................................................................. 40
1 ADDRESS BOOK ....................................................................................................................................40
10.1 A DDRES S E NT R Y ............................................................................................................................... 40
10.2 E NTRY G ROU P ..................................................................................................................................... 41

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11 MCC-PREFERENCES ............................................................................................................................41
11.1 U SER I NTERFACE S ETTINGS .............................................................................................................. 41
11.2 MT S TATUS I CON IN B OARDROOM .................................................................................................. 41
11.3 M ONITORING S ETTINGS ...................................................................................................................... 42
11.4 E VENT L OG ........................................................................................................................................... 43
SECTION THREE RELATED SERVICES AND APPLICATIONS .........................................44
1 GATEKEEPER SERVICES ......................................................................................................................44
1.1 E NVIRONMENT R EQUIREMENT OF GKC I NSTALLATION .................................................................. 44
1.2 GKC I NSTALLATION .............................................................................................................................. 44
2 DATA CONFERENCING SERVICES ...............................................................................................45
2.1 E NVIRONMENT R EQUIREMENT OF DCC I NSTALLATION .................................................................. 45
2.2 DCC I NSTALLATION .............................................................................................................................. 45
3 VIDEO CONFERENCING LIVE ONLINE .....................................................................................46
4 CASCADE CONFERENCE .....................................................................................................................46
4.1 S IMPLE C ASCADE ..................................................................................................................................... 46
4.2 C OMBINED C ASCADE ............................................................................................................................... 47
5 VERSION UPGRADE ...............................................................................................................................49
6 TROUBLESHOOTING .............................................................................................................................50
6.1 D OWNLOAD TROUBLES OF MCC .......................................................................................................... 50
6.2 C ONNECTION TROUBLES OF MCC ...................................................................................................... 50
6.3 T ROUBLES OF MT JOINING CONFERENCE ........................................................................................... 51
6.4 TROUBLES OF CAMERA REMOTE CONTROLLING ......................................................51
6.5 TROUBLES OF PICTURES .............................................................................................................52
6.6 O THERS ....................................................................................................................................................... 52
APPENDIX A PORT USAGE OF SCS8 E .................................................................................53
APPENDIX B THE MEDIA PROCESSING ABILITY OF SCS8 E ..............................54
APPENDIX C DOWNLOADING AND INSTALLING THE PCMT .......................................55
APPENDIX D GLOSSARY ........................................................................................................................55

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System Overview
SCS8000E, that is, SAMCEN Multipoint Control Unit (hereinafter referred to as
SCS8000E). It affords IP-based network platform to support the video
conferencing. Creatively integrated GK Service, Standard H.460 Firewall
Proxy Service, SAMCEN Private Proxy Service and so on. It is the most
simple system architecture rather than the traditional "platform + ancillary
services" architecture, providing a convenient way to deploy and maintain. The
typical appliance of SCS8000E in a conferencing deployment is in following
figure:
Main Functions
 Multiple Conferencing at the same time
 A variety of audio and video formats
 Such various as 1080p/i, 720p, 4CIF and CIF
 Multiple channels of intelligent mixing
 Various CP styles
 Multiple Calling Rates, the terminal can call a conference at any rate
 Integrated GK service, Firewall Proxy service and so on
 PC dual video streams
 Supporting Data Conference and Video Conference to work

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collaboratively
 Streaming Media multicast
 128 bits of high reliability encryption mechanism
 Support for a variety of network characteristics, such as Qos and so on
 Convenient Web management
 Support for conference record
 Support for H.460 Protocol
 Virtual Conf Room
Hard Ware Introduction
Picture Name
SCS 8000E Multipoint Control Unit
Power Line
Ground Wire
CD which includes MCU Console Software,
Data
Conferencing Console Software, Gatekeeper
Console Software, Network Testing Software
and
Online Helps.

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Section One Equipment Installation
1 Installation Preparation
Check the environment and place whether match the requirement
before installing.
1.1 Environment Requirement
Check the temperature, humidity, cleanliness, anti-jamming and
anti-lightning of the conference room to meet the requirements. Make
sure the safety of power equipment.
1.1.1 Power
Input voltage: 220VAC
Voltage frequency: 50 Hz ～60 Hz
1.1.2 Temperature and Humidity
Working temperature: 0℃～60℃
Working humidity: 10%～85%
1.1.3 Grounding
Grounding is to prevent static electricity.
Connect one end of the ground wire to the earthing column on the
back of the SCS8000E and the other end to the earthing device.
1.1.4 Wireless Interference
This product is A-class product. It may generate wireless interference,
which users should take practical steps to prevent.
1.1.5 Positioning the SCS8000E
Place in machine room and position on desktop flatly or fix to bracket
stably.

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2 Equipment Panel
2.1 Equipment Appearance
The SCS8000E adopts 19’ 2U rack-mountable chassis. The
appearance of SCS8000E is shown as following:
Figure 1-2.1 the Appearance of SCS8000E
2.2 The Front Panel
The introduction of front panel:
Figure 1-2.2 the Front Panel
2.3 The Rear Panel
The introduction of rear panel:

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Figure 1-2.3 the Rear Panel
3 Initial Configuration
The initial use of SCS8000E, we recommend you to log on the MCU
Console (MCC) to configure the SCS8000E general information.
Through the direct connection of MCC and SCS8000E, you can
achieve the configuration.
Figure 1-3 SCS8000E Connection
Operations as following
1） Amend the IP address of the PC having installed MCC software, make sure that two IP
addresses can communicate. About the installation of MCC, please refer to Section Two.
2） Use network cable to connect the SCS 8000E and the PC directly, you can refer to
upper figure.
After a successful connection, log on SCS8000E through MCC software, the system will
enter the “Setup Wizard” interface, which guides you to complete various settings.

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4 Cable Connection
Figure 1-4-1 Cable Connection
4.1 Power Connection
Connect power using the power line packed with the SCS8000E, the
requirement of power is 100-240VAC, 50-60Hz.
Push the power switch lasting for a period to power on.
Caution: Click to automatically power off SCS8000E, do
not push the power switch to force it powering off.

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4.2 Host Network Connection
Connect the SCS8000E to network.
4.3 MCC Connection
Connect the PC having been installed with MCC software to network.
4.4 Live Conferencing Connection
Connect the Live Conferencing system to network.
4.5 MTs Connection
Connect the MTs to network. For detailed information, please refer to
Samcen Series Administrator’s Guide.

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Section Two MCU Console-MCC Operation
1 MCU WEB Management Software Introduction
The MCU Console (hereinafter called MCC) is a kind of new
generation videoconferencing software based on WEB interfaces. The
MCC software provides users with an interface that can control an
entire videoconference in vivid and interactive graphic interfaces. It
implements various videoconferencing functions by controlling a
SCS8000E Multipoint Control Unit (MCU).
Multiple MCCs can connect the same MCU, but a MCC can only
control a real-time MCU at the same time.
Figure 2-1-1 MCU WEB Management
Note: Users can look the status bar on the bottom left corner of the MCC interface to
view an operation result.

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1.1 MCC Software Overview
MCC supports the Management Conference, MCU and MT. Operations
can be carried out as follows:
oHold conference
oManage conference
oMonitor conference
oManage MT
oManage MCU
1.2 MCC Installation
To introduce the environment and the methods of install MCC software.
1.2.1 Run Environment
Software Environment:
Operating system: Windows 2000 or later
version; Internet Explorer: Internet Explorer 6.0
or later version.
Hardware Environment:
Minimum configuration requirement:
If the monitoring function is not enabled: Pentium 4 1.8 G or above;
256MB memory or above;
If the video monitoring functions is enabled: Pentium 4 2.8 G and above or
Intel® Core2® Duo CPU 1.6G; 512MB memory or above.
1.2.2 How to Install
Two methods are available for the installation of the MCC.
Method 1: using installation program
1） Find the installation CD from the MCU packaging box and insert it into
the CD drive. The CD program runs automatically;
2）Select <Install the MCU Console Software> in the interface and then
click <Run>. The setup wizard interface opens;
3）Click <Next> to enter the interface to select an installation path.
4）According to the installation progress, click <Install> and <Finish> in
the pop-up interfaces in turn, and the installation can be completed
successfully.

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After the installation is completed, the icon automatically appears
on the desktop.
Method 2: using IE explorer
1） Directly enter the URL address of the MCU to be connected in the
address bar of the IE. For example, if the IP address of the MCU is
172.16.62.1, the URL is http://172.16.62.1.
2）The setup of the MCC software system will be completed
automatically.
3）When the user logon interface appears, it indicates that the setup is
completed successfully.
Caution: If a secur ty sett ng alert appears dur ng the nstallat on, please cl ck <Yes>
or <Run> accord ng to the actual s tuat on. Only n th s way can the nstallat on be
completed successfully.
1.2.3 Login the SCS8000E
Method 1: local login
1） Double click icon to start the MCC, and the login interface appears;
2）To make connection with MCU, click the <Config> button to add the MCU address
and name;
3）Enter the user name and password(the default user name is admin and password is
admin);
4）Select a MCU item to be connected, click the <Login> button.
Method 2: Web Access login
1） Enter the URL address of the MCU to be connected in the address bar of the IE
explorer;
2） Enter the user name and password (the default user name is admin and password is
admin) in the interface.

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3）Click the <Login> button.
If you want to hang up the connection of MCC and the MCU, click
button; to reconnect the MCU click button.
Note: If the SCS8000E has been configured several IP addresses, the MCC can type
any one of these addresses to login the SCS8000E. But this situation is not available when
the SCS8000E was deployed in LAN and the MCC was deployed in WAN.
1.2.4 Reboot and Shut down the SCS8000E
When the MCC has connected to the SCS8000E, reboot it refer to these ways:
oClick button to reboot the SCS8000E. Shutdown the SCS8000E:
oClick button to shutdown the SCS8000E.
Note: Super administrator or administrator has the right to execute the Reboot and
Shutdown operations. For more information on MCC user, see section two User
Management.
2 MCC-Setup Wizard
The initial use of MCU, we suggest that you log on MCC firstly to configure the
basic information of the MCU.
Usage of MCC
Select MCU Mgt > Setup Wizard;
Pop-up setup wizard interface, then you can select the following steps:
O General information configuration;
O Backup MCU settings information into local computer;
O Load MCU settings information from local computer.

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2.1 General Information Configuration
Steps to configure general information:
1） Select the network type of the videoconferencing system;
2） Configure the alias information of the MCU.
Select the General Information Configuration in the Setup Wizard interface,
click <Next>.
Note : For deta ls on conf gur ng general nformat on, please refer to SCS8 E Quick
Start Guide.
2.1.1 Determining Network deployment
Videoconferencing system can be deployed in the LAN network, WAN network or
LAN & WAN mixed network.
O LAN Network: All equipments in your videoconferencing system are
deployed in LAN, as the following topology figure shows.
Figure 2-2-1 LAN Network
O WAN Network: All equipments in your videoconferencing system are
deployed in the WAN, as shown in the following topology.