6
Resolving Technical Problems
☛ Please consult the following table BEFORE contacting your dealer or local SAMSUNG
☛ representative.
The software installation failed ◆Check that your hard disk is not full
◆The installation floppy disk may be corrupted.
Repeat the installation with the backup floppy disk.
After installing the device driver, your system start-up
program may take more time than expected. If it does not
start-up after 60 seconds, verify your AUTOEXEC. BAT file
and, if necessary, contact your local computer dealer.
I re-booted my PC and it paused during
the start-up program.
Problem Meaning / Solution
◆Whenthe program ofWindows 95 isbroken up, re-stall
◆itas the computercan not readthe program anymore.
◆Verifythe connections betweenthe drive andyour PC.
◆Checkthat the 40-pinflat cable isconnected to anIDE
◆interface(some PCs areequipped with anSCSI disk
◆interface)
◆Verifyyour AUTOEXEC. BATfile. Go topage 6 for
◆theverification procedure.
◆Checkthe LASTDRIVE =command in theCONFIG. SYS
◆file.The specified lettermust take theCD-ROM volume
◆intoaccount. If youdo not knowwhich letter isassigned
◆tothe CD-ROM, enterZ.
◆Usingthe documentation providedwith your PC,check
◆thatthe IDE harddisk is setup in MASTERmode.
I installed the software and re-
booted my PC. The CD-ROM drive
icon/directory still does not appear.
The drive may not be installed correctly. Verify the
physical installation.
The disc tray does not open.
If you have installed the
CD-ROM drive ... Then ...
And the software Re-boot your PC.
Install the software
following the instructions
on page 5
In the File Manager, the CD-ROM icon
does not display.
And have not installed the
software