Samsung Galaxy SmartTag2 User manual

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3
Getting started
About Galaxy SmartTag2
The Galaxy SmartTag2is a product that can be attached to pets or objects in order to
prevent their loss and to stay updated on their location. You can also launch automation
features through the product using its button.
Connect a product to your mobile device through the SmartThings app to check the
location of the product and get information about where the product was lost.
Device layout
Strap connection
hole
Button
Speaker
Battery tray
Battery tray hole
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Getting started
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Button
Button Function
Button
•
Press to turn off the product alerts notification sound
when it rings.
•
Press twice to find the mobile device connected to the
product.
•
Press or press and hold to launch the automation feature
you set.
Replacing a battery
1 Insert the ejection pin supplied with the product ora clip into the battery tray hole,
and pull out the battery tray gently from the battery tray slot.
1
2
2 Insert the batterywith the positive terminal properly aligned with the + symbol
inside the product.
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Getting started
5
3 Insert the battery tray back into the battery tray slot.
•
Be careful not to hurt yourfinger or fingernail when pulling out the battery tray
from the battery tray slot to replace the battery.
•
Be careful not to insert the battery tray upside down as it may damage the
product.
•
Check the direction of the battery’s positive (+) terminal. If the battery is
incorrectly inserted, the product will not work.
•
When the battery is discharged, replace the battery.
•
Do not recharge the provided battery.
Before using the product
Installing the SmartThings app on yourmobile device
Before using a product, you should install the SmartThings app on your mobile device.
Depending on your mobile device, you can download the SmartThings app from the
following places:
•
Samsung Android mobile devices:
Galaxy Store
,
Play Store
•
You cannot install the SmartThings app on mobile devices that do not support
products syncing. Ensure that your mobile device is compatible with the
products.
•
You must registerand sign in to your Samsung account to use the SmartThings
app.
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Getting started
6
Connecting products to a mobile device
1 Open the
SmartThings
app on your mobile device.
Update the SmartThings app to the latest version.
2 Remove the film between the battery tray and the battery, or insert the battery.
Alternatively, press the product’s button.
The product will make a sound and be activated.
3 When the pop-up window informing that your product is detected appears on your
mobile device, tap
Add
.
If the connection pop-up window does not appear, tap
Devices
→
. Tap
Add
under
Samsung devices
and tap
Tag/Tracker
.
4 Follow the on-screen instructions to complete the connection.
When the connection is complete, the tag’s current location will be displayed on
the
SmartThings Find
map and the product will appear on the list of devices in the
SmartThings app.
Connecting products by scanning the QR code
You can also connect a product to your mobile device by scanning its QR code.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Devices
→
→
Scan QR code
to scan the QR code on the box.
3 Follow the on-screen instructions to complete the connection.
When the connection is complete, the tag’s current location will be displayed on
the
SmartThings Find
map and the product will appear on the list of devices in the
SmartThings app.
•
If you are registering a product for the first time, the registration process may
not be smooth depending on the surrounding environment. You may have to try
2-3 times before successfully completing registration.
•
Supported features may differ depending on the mobile device and software
version.
•
You can use SmartThings Find only on Samsung mobile devices that run Android
9.0 or later, as well as Samsung mobile devices that support the Find My Mobile
feature.
•
The product is a wireless communication device, and performance may be
degraded when multiple devices are connected simultaneously.
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Using the product
Checking a product’s location
You can remotely check your product’s location from the SmartThings app on your
mobile device and find its location by triggering a notification sound on the product.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Devices
, tap your product card, and then tap
View map
. Alternatively, tap
Life
→
Find
.
The current location of the product will be displayed on the map.
•
The location of the product is based on GPS and Wi-Fi positioning results of
the mobile device connected to the product or the nearby Android mobile
device, which may have some problems because of things like the surrounding
environment or GPS failure.
•
If the current location of the product does not appear, the product’s battery
has been discharged or there is no Samsung Android mobile devices nearby to
help locate the product. To receive notifications when your product’s location
information is updated, turn on the related feature. Refer to Notify me when it’s
found for more information.
•
When the product’s status is
Connected
, you can triggera notification sound or
adjust the volume of the product.
•
The product’s usage time mayvary depending on the user’s environment and
the usage pattern.
•
The Ultra-Wideband (UWB) feature may not be available depending on the
region.
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Using the product
8
Product location
More options
List of devices to display on the
map
Current location of mobile device
Detailed location information and
access additional options
Searching forthe product location with a notification sound
You can find the product’s location by triggering a notification sound.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
.
3 Tap
Ring
.
The product alerts notification will sound.
To adjust the notification sound’s volume, tap or .
To turn off the notification sound, tap
Stop
or press the product’s button once.
Searching forthe product location by history
You can find a product byviewing the location of the product recorded for last 7 days.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
Location history
.
To delete the product’s entire location history, tap
→
Delete history
.
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Using the product
9
Searching forthe product location by signal strength
You can find the product’s location by detecting its signal strength.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
More
→
Search nearby
.
The signal screen of the product you are trying to find will appear. The closeryou are
to the location of the product you are trying to find, the strongerthe signal strength
indicated on the screen will be.
You can triggerthe product’s notification sound by tapping .
To turn off the notification sound, tap .You can also turn off notifications by pressing
the product’s button once.
Searching forthe product location with the AR effect
You can find the product’s location by using AR related features.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
More
→
Search nearby
→
.
3 Scan the nearby area.
If your product is nearby, the AR effect will appear in the location of the product you
are looking for.
You can triggerthe product’s notification sound by tapping .
This feature is only available when yourmobile device supports the UWB feature.
Searching forthe shared product locations
You can invite multiple users to your place where the product is registered to share the
product’s location and control it together. If you cannot use your mobile device, try to
locate and control the product on another user’s mobile device.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
More
→
Share this device’s location
.
3 Follow the on-screen instructions to invite otherusers to your location.
4 When the user invitation is complete, follow the on-screen instructions to share the
product’s location.
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Using the product
10
Getting product location guidance
Getting route guidance
If your product is lost orfar away from you, you may be directed to the location where the
product is located.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
More
→
Navigate
.
Directions to the place where the product is located will begin.
If a supported navigation app is not installed on your mobile device, the list of
supported navigation apps will appear. Install the app you want from the list and
get directions.
Notify me when it’s found
You can receive a notification on your mobile device when the product’s location
information is updated, even if the product’s battery is completely discharged orthere is
no Samsung Android mobile device nearby to help you locate the product.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
More
→
Notify me when it’s found
to turn on the feature.
This feature is available when the product and mobile device are not connected.
Getting notified when the product is left behind
You can receive a notification on your mobile device when the product is left behind.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
More
→
Notifywhen left behind
and tap the switch to turn it on.
You can set a safe location to avoid notifications, such as yourhome, so wheneveryou
leave you will not get a notification. Try adding a specific place by tapping
Add safe
place
.
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Using the product
11
Protecting my product and what it’s attached
to
If you lost the product, you can protect your product by having it send you a notification.
You can also protect your product and what it’s attached to by displaying emergency
contact information on the other’s mobile device when they have found your product
and what it’s attached to and try to recognise it with their mobile devices, and locking
the product so that others cannot connect to it.
For example, if the pet that the product is attached to becomes lost, the guardian’s
contact information can be checked by placing a mobile device on the product to
recognise it.
•
To use this feature, the mobile device to recognise the product must support the
NFC feature and set to Standard mode.
•
When trying to recognise the product with the mobile device, ensure that the
mobile device’s screen is turned on and unlocked. Otherwise, the mobile device
will not receive data.
•
To recognise the product with your mobile device, place your mobile device’s NFC
antenna area overthe product’s button.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
More
→
Lost mode
.
3 Read the on-screen instructions and tap
Next
.
4 Enterthe information and tap
Turn on
.
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Using the product
12
Finding a mobile device
If you do not find your mobile device connected to the product nearby, the product can
help you find it.
Press the product’s button twice.
The mobile device connected to the product will sound its ringtone.
To turn off the ringtone on your mobile device, follow the on-screen instructions or press
the product’s button twice.
•
This feature is not available when the product and mobile device are not
connected.
•
This feature is available when the Find phone or tablet feature is turned on.
Using the automation feature
When the product is connected to a mobile device, you can launch the automation
feature by pressing orpressing and holding the product button.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Devices
, tap your product card, and then tap
Automation
.
3 Select an option under
Actions
and tap
Addwhat this routine will do.
to follow the
on-screen instructions to add an action.
When you press or press and hold the product button, the automation action you set
will start.
Managing automation features
Open the
SmartThings
app on your mobile device. Tap
Devices
, tap your product card,
and then tap
Automation
. The automation action you added appears.
To edit or delete an action, tap the action you want to edit or delete, and tap
Edit
or
Delete
.
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Using the product
13
Preventing location tracking
You can prevent people from tracking your location by setting it to receive a notification
on your mobile device if an unknown smart tag is moving with you when you are moving.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
→
Settings
→
Unknown tag detection
.
3 Tap
Unknown tag alerts
to turn on the feature.
To find unknown smart tags around you, tap
Search forunknown tags nearyou
→
Start
.
This feature can only detect smart tags that are compatible with SmartThings Find.
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Setting up the product
Adding to Home screen
If you use the product frequently, you can run it by adding a shortcut to the Home screen
of your mobile device.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
→
Add to Home screen
.
3 Touch and hold the icon on the screen or tap
Add
.
The shortcut will be added to your mobile device’s home screen.
Setting devices to display on the map
You can choose which devices to display on the SmartThings Find map.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
.
Your product and a list of all the devices added to Find My Mobile through your
Samsung account will appear.
3 Tap
→
Set favourite
.
4 Select a device to display on the SmartThings Find map and tap
Save
.
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Setting up the product
15
General settings
You can check the information related to the product and change various settings.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Devices
and tap your product card.
Status
You can check the connection status between the product and the mobile device and the
location status of the product.
Tap
View map
to check the detailed location information of the product.
Find phone ortablet
If you do not find your mobile device nearby, you can use the product to find it.
Tap the
Find phone ortablet
switch to turn it on. Refer to Finding a mobile device for
more information.
Automation
When the product is connected to a mobile device, you can launch the automation
feature by pressing orpressing and holding the product button. Refer to Using the
automation feature for more information.
Volume
Adjusts the volume of the product.
Tap
Volume
to select an option you want. You can also tap to make the product alert
a notification sound.
Ringtone
Change the notification sound that the product emits when you are trying to find the
product’s location.
Tap
Ringtone
to select the notification sound you want.
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Setting up the product
16
Powersaving mode
You can extend the battery life by activating the powersaving feature.
Tap the
Power saving mode
switch to turn it on. However, some features, such as the
product’s button or features related to sounds, may not available.
Battery
You can check the remaining battery powerof the product. You can also check the
battery information by tapping
Battery
.
Editing
Tap
→
Edit
.
Changing the product’s icon
You can change the icon that appears on the product card or on the SmartThings Find
map.
Tap to select the icon you want and tap
Save
.
Location
You can check where the product is located.
Room
You can check and change the room where the product is located.
Tap
Room
to select the room you want and tap
Save
.
Tap
Add new room
to add a new room. You can also manually name the room where the
product is located by tapping
Custom
.
Editing a product’s name
You can change the product’s name.
Tap the product’s name, change it, and then tap
Save
.
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Setting up the product
17
Configuring SmartThings Find
You can change various settings related to SmartThings Find.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Life
→
Find
→
→
Settings
.
Allow devices to be found
You can select the device you want to find and change its settings using SmartThings
Find.
Offline finding devices
You can update the product’s location information using a peripheral device that has a
fixed place, such as a TV or SmartThings station.
For example, if your product is nearyour TV, your TV can update the product’s location in
SmartThings Find even if your mobile device is not nearby.
Select a supported device from the list and follow the on-screen instructions to
complete the setup.
Encrypt offline location
When you send offline location information of your product to Find My Mobile through
another device, you can encrypt the location of your product for increased security.
Tap the switch of the device on the list you want to encrypt your location information for,
and then follow the on-screen instructions to encrypt your location information.
Unknown tag detection
You can prevent people from tracking your location by setting it to receive a notification
on your mobile device if an unknown smart tag is moving with you when you are moving.
Refer to Preventing location tracking.
Navigation app
You can set and download the default navigation app to use when you are guided to the
place where the product is located.
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Setting up the product
18
Allow use of location information
You can enable use of your location information.
Help
Check out help information to learn how to use the product and to check its related
information.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Devices
and tap your product card.
3 Tap
→
Help
.
Product information
You can check the product’s software information.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Devices
and tap your product card.
3 Tap
→
Information
.
Deleting a product
You can register a product with another Samsung account after deleting it.
1 Open the
SmartThings
app on your mobile device.
2 Tap
Devices
→
→
Remove device
.
3 Tap on the product card you want to delete.
The product will be reset.
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19
Usage notices
Precautions forusing the device
Please read this manual when using the product to ensure safe and proper use.
•
Descriptions are based on the product’s default settings.
•
Some content may differfrom your product depending on the region, service
provider, model specifications, or product’s software.
•
Software, sound sources, wallpapers, images, and othermedia provided with
this product are licensed for limited use. Extracting and using these materials
for commercial or other purposes is an infringement of copyright laws. Users are
entirely responsible forillegal use of media.
•
Default apps that come with the product are subject to updates and may no longer
be supported without prior notice.
•
Modifying the product’s operating system or installing software from unofficial
sources may result in product malfunctions and data damage or loss. These actions
are violations of your Samsung licence agreement and will void yourwarranty.
•
Do not use your product in a hot environment of near a fire.
•
Do not swallow or disassemble any battery, chemical burn hazard.
•
This product contains a button cell battery. Do not swallow the battery. Swallowing
the battery can result in severe internal burns within just 2 hours and death in
severe cases.
•
Keep batteries away from infants and children. If the battery compartment does not
close securely, stop using the product and keep it away from infants and children. If
you think the batteries might have been swallowed orinserted inside any part of the
body, seek immediate medical attention.
•
This product includes certain free/open source software. The licence
information of the open source software used in this product can be found at
opensource.samsung.com.
•
The use of ultra-wideband (UWB) transmitters is prohibited when aboard an
aeroplane or ship.
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Usage notices
20
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your product or other equipment
Notice: notes, usage tips, or additional information
Notes on package contents and accessories
Refer to the quick start guide forpackage contents.
•
Product
•
Ejection pin
•
Quick Start Guide
•
The items supplied with the product and any available accessories mayvary
depending on the region or carrier.
•
The supplied items are designed only for this product and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the product before purchase.
•
Use Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the
warranty.
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