Samsung WA5 A550 A Series User manual

Washer
User manual
WA5*A730*A*/WA5*A550*A*
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English2
Contents
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
CALIFORNIA PROPOSITION 65 WARNING 6
Critical installation warnings 6
Installation cautions 7
Critical usage warnings 8
Usage cautions 9
Critical cleaning warnings 12
Regulatory notice 13
FCC Notice 13
IC Notice 14
Open Source Announcement 15
Installation 16
Unpacking your washer 16
What’s included 17
Installation requirements 19
Step-by-step installation 22
Before you start 30
Initial settings 30
Laundry guidelines 30
Detergent drawer guidelines 34
Operations 37
Control panel 37
Simple steps to start 40
Cycle overview 41
Cycle chart 43
Special features 45
SmartThings 49
Smart Care 50
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English 3
Contents
Maintenance 51
Self Clean 51
Cleaning the exterior 52
Cleaning the interior 52
Care for an extended period of non-use 52
Cleaning the mesh lter 53
Cleaning the detergent drawer 54
Troubleshooting 56
Checkpoints 56
Information codes 61
Specications 65
Fabric care chart 65
Helping the environment 66
Declaration of conformity 67
Specication sheet 67
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English4
Safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use, and care of your appliance. Please take some time to
read this manual to take full advantage of your washer’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining, and operating your washer.
Because the following operating instructions cover various models, the characteristics of
your washer may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest
service center or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death, and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others. Please follow them
explicitly. After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
Safety information
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English 5
Safety information
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
1. Read all instructions before using this appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, other ammable or explosive
substances as they give off vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the lid of the
washing or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with the controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless it is
specically recommended in the user-maintenance instructions or in published user-
repair instructions that you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances
to the wash water. These substances give off vapors that could ignite or explode.
10.Under certain conditions, hydrogen gas may be produced in a hot water system
that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for 2 weeks or more, before using a washer or
combination washer-dryer, turn on all hot water faucets and let the water ow from
each for several minutes. This will release any accumulated hydrogen gas. As the gas is
ammable, do not smoke or use an open ame during this time.
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Safety information
English6
Safety information
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Critical installation warnings
WARNING
Plug the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Use
the socket for this appliance only. In addition, do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the
power cord may result in electric shock or re.
• Do not use an electric transformer. It may result in electric shock or re.
• Ensure that the power voltage, frequency, and current match the product’s
specications. Failing to do so may result in electric shock or re.
Have this appliance installed by a qualied technician or service company.
• Failing to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or re.
Plug the power plug into the wall socket in the right direction so that the cord runs
towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe,
plastic water pipe, or telephone line.
• Improper grounding may result in electric shock, re, an explosion, or problems with
the product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure the
socket you use is grounded in accordance with local and national codes.
Do not install this appliance near a heater or ammable material.
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English 7
Safety information
Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Plug the power plug into the wall socket rmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failing to do so may result in electric shock or re.
If the power plug or power cord are damaged, contact your nearest Samsung service
center.
Installation cautions
CAUTION
Position the appliance so that the power plug is easily accessible.
• Failing to do so may result in electric shock or re due to electric leakage.
Install your appliance on a level and hard oor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.
• Failing to do so may result in electric shock or re.
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Safety information
English8
Safety information
Critical usage warnings
WARNING
If the appliance is ooded, cut the power immediately and contact your nearest Samsung
service center.
If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest Samsung service center.
• Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area
immediately. Do not turn any appliance or light on or off.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol,
or other ammable or explosive substances.
• This may result in electric shock, re, or an explosion.
Do not force the washer lid open while the washer is operating (high-temperature
washing/drying/spinning).
• Water owing out of the washer may cause burns or cause the oor to be slippery.
This may result in injury.
• Forcing the lid open can damage the product or cause injury.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not insert your hand under the washer.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while the washer is in
operation.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or re.
Keep all packaging materials well out of the reach of children, as packaging materials can
be dangerous to children.
• If a child places a plastic bag over his or her head, the child may suffocate.
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English 9
Safety information
Do not insert your hand or a metal object under the washer while it is operating.
• This may result in injury.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• If you need to repair or reinstall the appliance, contact your nearest Samsung service
center.
• Failing to do so may result in electric shock, re, problems with the product, or injury.
If any foreign substance such as water enters the appliance in any area other than the tub,
unplug the power plug and contact your nearest Samsung service center.
• Failing to do so may result in electric shock or re.
If the water supply hose comes loose from the faucet and oods the appliance, unplug the
power plug.
• Failing to do so may result in electric shock or re.
For waterproof fabrics, only use the WATERPROOF cycle.
• Do not use other cycles for waterproof fabrics. This may result in injury or damage to
the washer, walls, oor, or clothing due to abnormal vibrations.
• Set the temperature and spin according to the attached care label.
• WARNING : Failure to closely follow these instructions may result in an abnormal
vibrating and out-of-balance condition that could result in physical injury, property
damage, and/or appliance damage.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste,
etc., unplug the power plug and clean the washer using a damp, soft cloth.
• Failing to do so may result in discoloration, deformation, damage, or rust.
The clear portion of the lid can be broken by a strong impact. Take care when using the
washer.
• If the clear portion is cracked or broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
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Safety information
English10
Safety information
• The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.
If a drain error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is ooded because of a draining problem, it may result in
electric shock or re due to electric leakage.
Do not insert your hand under the washer.
• This may result in injury.
Insert the laundry into the washer completely so that laundry does not get caught in the
lid.
• If laundry gets caught in the lid, it may result in damage to the laundry or the washer,
or result in water leakage.
Ensure that the faucet is turned off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
• Failing to do so may result in property damage or injury.
Open the faucet and check if the water supply hose connector is rmly tightened and that
there is no water leaking before using the product.
• If the water supply hose connectors are loose, it may result in water leakage.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, re, or
problems with the product.
Do not place an object that generates an electromagnetic eld near the washer.
• This may result in injury due to a malfunction.
Since the water drained during a high-temperature wash or drying cycle is hot, do not
touch the water.
• This may result in burns or injury.
Do not operate the washer if the detergent dispenser is removed.
• This may result in electric shock or injury due to water leakage.
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English 11
Safety information
Do not insert your hand into the detergent dispenser after opening it.
• This may result in injury as your hand may be caught.
Do not place any non-laundry objects, such as shoes, food waste, or animals into the
washer.
• This can cause abnormal vibrations that can damage the washer, and, in the case of
pets, cause severe injury or death.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare
shops or massage clinics.
• This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods
of time.
• This may cause the tub to rust.
• If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface
and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent in the tub and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to heat from the oxidation
of the oil.
Do not use hot water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap in the washer.
• If it hardens and accumulates inside the washer, it may cause problems with the
product, discoloration, rust, or bad odors.
Do not wash large laundry items such as bedding in the washing net.
• Failing to do so may result in injury due to abnormal vibrations.
• Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in water leakage.
Do not wash throw rugs or doormats in the washer.
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Safety information
English12
Safety information
• If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may
result in error such as no draining.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acid cleaning agent.
Do not use benzene, paint thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failing to do so may result in electric shock or re.
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English 13
Regulatory notice
FCC Notice
CAUTION
Any changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received including interference that cause
undesired operation.
For products sold in the US and Canadian markets, only channels 1–11 are available. You
cannot select any other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches
(20 cm) between the radiator and your body. This device and its antenna(s) must not be
colocated or operated in conjunction with any other antenna or transmitter.
Regulatory notice
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Regulatory notice
English14
Regulatory notice
IC Notice
The term “IC” before the radio certication number only signies that Industry Canada
technical specications were met. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1–11 are available. You
cannot select any other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s)
must not be colocated or operated in conjunction with any other antenna or transmitter.
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English 15
Regulatory notice
Open Source Announcement
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads
to open source license information as related to this product.
NOTE
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is
available at the following internet address: The ofcial Declaration of conformity may be
found at http://www.samsung.com, go to Support > Search Product Support and enter the
model name.
Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz
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English16
Installation
Follow these instructions carefully to ensure proper installation of your washer and to
prevent accidents when using it.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric
shock only during servicing. Service personnel – Do not contact the following parts while
the appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all
the items shown on the next page. If your washer was damaged during shipping, or you
do not have all of the items, call 1-800-726-7864 (1-800-SAMSUNG).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying
the unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material (plastic bags,
polystyrene, etc.) well out of children’s reach.
CAUTION
You must have at least 2 people unpack
the washer. To remove the cushion bottom
of the packing materials, do not tip the
washer over on its front side.
When you lay the washer down to remove
the carton base, protect the side of the
washer and lay it down carefully. Never
lay your washer on its back or front.
Installation
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English 17
Installation
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washer or the parts, contact the Samsung customer care center at 1-800-SAMSUNG
(1-800-726-7864) or your retailer.
01
02
03
04
06
05
07
13
10
11
12
09
08
01 Drain hose 02 Hose guide 03 Lid
04 Active Waterjet nozzle 05 Bleach compartment 06 Tub
07 Leveling feet 08 Water hose (Hot) 09 Water hose (Cold)
10 Control panel 11 Active Waterjet button 12 Detergent drawer
13 Power cord
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Installation
English18
Installation
Parts supplied
Hose guide User manual Water intake cap
Cable tie
Parts not supplied
Water hoses
Tools needed for installation
Wrench Phillips
screwdriver
Level Adjustable
pliers
Measuring tape
NOTE
• If you lose an accessory and want to purchase a replacement, contact the Samsung
customer care center at 1-800-SAMSUNG (1-800-726-7864).
• The design of the parts and accessories may differ from the pictures above. Their
design is subject to change without notice for product improvement.
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing ooding and/or
property damage.
• Make sure rubber washers are inserted in each coupling of both water hoses.
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Installation
Installation requirements
Electrical supply and grounding
• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.
• Use an individual branch circuit. Connect only the washer to the circuit.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong
grounding plug for use in a properly installed and grounded outlet.
Check with a qualied electrician or service person if you are not sure about the
grounding.
Do not modify the provided plug. If it does not t the outlet, call a qualied electrician to
install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of re, electrical shock, or personal injury, all wiring
and grounding must be done in accordance with local codes, or in the absence of
local codes, in accordance with the National Electrical Code, ANSI/NFPA No. 70-Latest
Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 – Latest Revisions
and local codes and ordinances. It is your responsibility to provide adequate electrical
service for your washer.
Water supply
Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water
pressure less than 20 psi (137 kPa) may cause the water valve not to close completely.
or it may take longer to ll the drum, causing the washer to turn off. Water taps must be
within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach
the washer.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose ttings on a regular basis.
CAUTION
Before using the washer for the rst time, check all connections at the water valve and
taps for any leaks.
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Installation
English20
Installation
Drain
Samsung recommends a standpipe 39 in. (990 mm) high. The drain hose must be
connected through the hose clip to the standpipe, and the standpipe must fully cover the
drain hose.
Flooring
For best performance, the washer must be installed on a solid oor. Wood oors may
need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft
tile surfaces do not provide good resistance to vibrations and may cause the washer to
move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains
some water in its water valves, pumps, and/or hoses. Frozen water can cause damage to
belts, the pump, and other components of the washer.
Dimensions
A C
B D
Model WA5*A730*A* WA5*A550*A*
A. Height 45.8 in. (1163 mm) 44.6 in. (1134 mm)
B. Width 27.5 in. (699 mm) 27.5 in. (699 mm)
C. Height with lid open 59.5 in. (1511 mm) 58.3 in. (1482 mm)
D. Depth 29.4 in. (747 mm) 29.4 in. (747 mm)
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