Samsung WA55CG7500 Series User manual

Washer
User manual
WA55CG7500**/WA54CG7550**
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Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
CALIFORNIA PROPOSITION 65 WARNING 5
Critical installation warnings 6
Installation cautions 7
Critical usage warnings 7
Usage cautions 9
Critical cleaning warnings 11
Regulatory notice 12
FCC Notice 12
IC Notice 13
Open Source Announcement 14
Installation 15
Unpacking yourwasher 15
What’s included 16
Installation requirements 18
Step-by-step installation 21
Before you start 28
Initial settings 28
Laundry guidelines 28
Detergent drawer guidelines 33
Operations 38
Control panel 38
Simple steps to start 41
Cycle overview 42
Cycle chart 44
Special features 46
SmartThings 50
Smart Care 51
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Maintenance 52
SELF CLEAN 52
Cleaning the exterior 53
Cleaning the interior 53
Care for an extended period of non-use 53
Pet hair filter (applicable models only) 54
Cleaning the mesh filter 56
Cleaning the detergent drawer 57
Troubleshooting 59
Checkpoints 59
Information codes 63
Specifications 66
Fabric care chart 66
Helping the environment 67
Declaration of conformity 68
Specification sheet 68
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Safety information
Congratulations on your new Samsung washer. This manual contains important information on the
installation, use, and care of your appliance. Please take some time to read this manual to take full
advantage of your washer’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new appliance. Please store the manual in a safe location close
to the appliance forfuture reference. Use this appliance only for its intended purpose as described in this
instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating yourwasher.
Because the following operating instructions covervarious models, the characteristics of your washer may
differ slightly from those described in this manual and not all warning signs may be applicable. If you have
any questions or concerns, contact your nearest service center or find help and information online at www.
samsung.com.
Important safety symbols
What the icons and signs in this usermanual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death, and/orproperty damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After
reading this manual, store it in a safe place forfuture reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
yourappliance, follow basic precautions, including the following:
1. Read all instructions before using this appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, oils, other flammable or explosive substances as they give off vapors
that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the
appliance is used near children.
4. Before the appliance is removed from service ordiscarded, remove the lid of the washing or drying
compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to weather, including wind, rain, or snow.
7. Do not tamperwith the controls.
8. Do not repairor replace any part of the appliance or attempt any servicing unless it is specifically
recommended in the user-maintenance instructions or in published user-repair instructions that you
understand and have the the skills and are qualified to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used
for 2 weeks ormore. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2
weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let
the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the
gas is flammable, do not smoke or use an open flame during this time.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
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Safety information
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Critical installation warnings
WARNING
Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this
appliance only. Do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result
in electric shock or fire.
• Do not use an electric transformer. It may result in electric shock or fire.
• Ensure that the powervoltage, frequency, and current match the product’s specifications. Failing to do
so may result in electric shock or fire.
Have this appliance installed by a qualified technician or service company.
• Failing to do so may result in electric shock, fire, an explosion, problems with the product, or injury.
Remove all foreign substances such as dust orwater from the power plug terminals and contact points
using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock orfire.
Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or
telephone line.
• Improper grounding may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure the socket you use is
grounded in accordance with local and national codes.
Do not install this appliance near a heater or flammable material.
Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or
water (rain drops).
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or
loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
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Do not hook the powercord over a metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the powercord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failing to do so may result in electric shock orfire.
If the power plug or power cord are damaged, contact your nearest Samsung service center.
Installation cautions
CAUTION
Position the appliance so that the power plug is easily accessible.
• Failing to do so may result in electric shock orfire due to electric leakage.
Install your appliance on a level and hard floor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Unplug the power plug when the appliance is not being used for long periods of time or during a thunder/
lightning storm.
• Failing to do so may result in electric shock orfire.
Critical usage warnings
WARNING
If the appliance is flooded with water, cut the power immediately and contact yournearest Samsung
service center.
If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and
contact your nearest Samsung service center.
• Failing to do so may result in electric shock orfire.
In the event of a gas leak (such as propane gas, LP gas, etc.) in the location where the appliance is installed,
ventilate the areaimmediatelywithout touching the power plug. Do not touch the appliance of the power
cord.
• Do not use a ventilating fan.
• A spark may result in an explosion orfire.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, oils, alcohol, or other
flammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
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Do not force the washer lid open while the washer is operating (high-temperature washing/drying/
spinning).
• Water flowing out of the washer may cause burns or cause the floor to be slippery. This may result in
injury.
• Forcing the lid open can damage the product or cause injury.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using
it.
Do not insert your hand under the washer.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while the washeris in operation.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.
Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to
children.
• If a child places a plastic bag over his or her head, the child may suffocate.
Do not insert your hand or any object under the washerwhile it is operating.
• This may result in injury.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• If you need to repair or reinstall the appliance, contact your nearest Samsung service center.
• Failing to do so may result in electric shock, fire, problems with the product, or injury.
If any foreign substance such as water enters the appliance in any area other than the tub, unplug the
power plug and contact your nearest Samsung service center.
• Failing to do so may result in electric shock orfire.
If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.
• Failing to do so may result in electric shock orfire.
Forwaterproof fabrics, only use the WATERPROOF cycle.
• Do not use other cycles forwaterproof fabrics. This may result in injury ordamage to the washer, walls,
floor, or clothing due to abnormal vibrations.
• Set the temperature and spin according to the attached care label.
• WARNING : Failure to closely follow these instructions may result in an abnormal vibrating and out-of-
balance condition that could result in physical injury, property damage, and/or appliance damage.
Remove your hands from the top of the washing machine before closing the lid.
• This will prevent any hand injury that may occurwhen closing the lid.
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Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the
power plug and clean the washer using a damp, soft cloth.
• Failing to do so may result in discoloration, deformation, damage, or rust.
The clear portion of the lid can be broken by a strong impact. Take care when using the washer.
• If the clear portion is cracked or broken, it may result in injury.
After a watersupply failure or when reconnecting the water supply hose, open the faucet slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may result in damage to a part or in water
leakage.
If a drain error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is flooded because of a draining problem, it may result in electric shock or
fire due to electric leakage.
Do not insert your hand under the washer.
• This may result in injury.
Insert the laundry into the washer completely so that laundry does not get caught in the lid.
• If laundry gets caught in the lid, it may result in damage to the laundry or the washer, or result in water
leakage.
Ensure that the faucet is turned off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
• Failing to do so may result in property damage or injury.
Open the faucet and check if the water supply hose connector is firmly tightened and that there is no water
leaking before using the product.
• If the water supply hose connectors are loose, it may result in water leakage.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, fire, or problems with the
product.
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Do not place an object that generates an electromagnetic field near the washer.
• This may result in injury due to a malfunction.
Since the water drained during a high-temperature wash or drying cycle is hot, do not touch the water.
• This may result in burns or injury.
Do not operate the washer if the detergent dispenser is removed.
• This may result in electric shock or injury due to water leakage.
Do not insert your hand into the detergent dispenser after opening it.
• This may result in injury as your hand may be caught.
Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer.
• This can cause abnormal vibrations that can damage the washer, and, in the case of pets, cause severe
injury or death.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops, hair salons or
massage clinics.
• This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods of time.
• This may cause the tub to rust.
• If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface and use a
sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent in the tub and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
• This may result in spontaneous combustion or ignition due to heat from the oxidation of the oil.
Do not use hot water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap in the washer.
• If it hardens and accumulates inside the washer, it may cause problems with the product, discoloration,
rust, or bad odors.
Do not wash large laundry items such as bedding in the washing net.
• Failing to do so may result in injury due to abnormal vibrations.
• Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in water leakage.
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Do not wash throw rugs or doormats in the washer.
• If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error
such as no draining.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acid cleaning agent.
Do not use benzene, paint thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failing to do so may result in electric shock orfire.
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Regulatory notice
FCC Notice
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received including interference that cause undesired
operation.
For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any
other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealeror an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator
and your body. This device and its antenna(s) must not be colocated or operated in conjunction with any
other antenna or transmitter.
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IC Notice
The term “IC” before the radio certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of
the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any
other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device and its antenna(s) must not be colocated or operated in
conjunction with any other antenna or transmitter.
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Regulatory notice
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Open Source Announcement
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source
license information as related to this product.
NOTE
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet
address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support >
Search Product Support and enter the model name.
Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz
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Installation
Follow these instructions carefully to ensure properinstallation of your washer and to prevent accidents
when using it.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control
board, heat sink, motor, inlet valve, heater and pump.
Unpacking yourwasher
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown
on the next page. If yourwasherwas damaged during shipping, oryou do not have all of the items, call
1-800-726-7864 (1-800-SAMSUNG).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material (plastic bags, polystyrene, etc.)
well out of children’s reach.
CAUTION
You must have at least 2 people unpack the washer. To
remove the cushion bottom of the packing materials, do
not tip the washer over on its front side.
When you lay the washer down to remove the carton
base, protect the side of the washer and lay it down
carefully. Never lay your washer on its back or front.
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What’s included
Make sure all the parts are included in the product package. If you have a problem with the washer or the
parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer.
01
02
03
04
06
05
08
14
13
07
11
12
10
09
01 Drain hose 02 Hose guide 03 Lid
04 Active Waterjet nozzle 05 Bleach compartment 06 Tub
07 Pet hair filter (applicable
models only) 08 Leveling feet 09 Water hose (Hot)
10 Water hose (Cold) 11 Control panel 12 Active Waterjet button
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13 Detergent drawer 14 Power cord
Parts supplied
Hose guide User manual Water intake cap
Cable tie
Tools needed for installation
Wrench Phillips
screwdriver
Level Adjustable pliers Measuring tape
NOTE
• If you lose an accessory and want to purchase a replacement, contact the Samsung customer care
center at 1-800-SAMSUNG (1-800-726-7864).
• The design of the parts and accessories may differ from the pictures above. Their design is subject to
change without notice for product improvement.
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing flooding and/or property damage.
• Make sure rubber washers are inserted in each coupling of both water hoses.
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Installation requirements
Electrical supply and grounding
• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.
• Use an individual branch circuit. Connect only the washer to the circuit.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug
for use in a properly installed and grounded outlet.
Check with a qualified electrician or service person if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper
outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be
done in accordance with local codes, or in the absence of local codes, in accordance with the National
Electrical Code, ANSI/NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA
C22.1 – Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate
electrical service foryourwasher.
Water supply
Properwater pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi
(137 kPa) may cause the water valve not to close completely. or it may take longer to fill the drum, causing
the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rearof the washer so that the
provided inlet hoses reach the washer.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check forany leaks at the water inlet hose fittings on a regularbasis.
CAUTION
Before using the washer for the first time, check all connections at the watervalve and taps for any leaks.
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Drain
Samsung recommends a standpipe 39 in. (990 mm) high. The drain hose must be connected through the
hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Flooring
For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced
to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good
resistance to vibrations and may cause the washer to move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains some water in
its water valves, pumps, and/or hoses. Frozen water can cause damage to belts, the pump, and other
components of the washer.
Dimensions
A C
B D
A. Height 45.8 in. (1163 mm)
B. Width 27.5 in. (699 mm)
C. Height with lid open 59.5 in. (1511 mm)
D. Depth 29.4 in. (747 mm)
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Clearance requirement
This clearance requirement is applicable forwashers only.
NOTE
• For the dryer's clearance requirement, see the dryer’s user manual.
• If the washer and dryer have different clearance requirements, use the one with the largervalue.
Alcove or closet installations
Minimum clearance for stable operation:
Sides Top Rear Front
1 in. / 25 mm 21 in. / 533 mm 5.9 in. / 150 mm 1 in. / 25 mm
If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have
two unobstructed air openings for a combined minimum total area of 72 in.² (465 cm²).
This clearance requirement is applicable for washer and dryer pair installation.
Side by side installation
A A C D
B
A1 in. (25 mm)
B21 in. (533 mm)
C1 in. (25 mm)
D5.9 in. (150 mm)
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