San Telequip SC10E16A1 Series User manual

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
1
User’s Manual: SC10E16A1 Series
Industrial Serial Device Server
Content
1Introduction............................................................................................. 6
1.1 Product Overview ..................................................................................................... 6
1.2 Features .....................................................................................................................6
2. Getting Started .......................................................................................... 6
2.1 Model Comparison......................................................................................................6
2.3 Panel Layout and Dimensions ................................................................................ 7
LCM Configuration ........................................................................................ 9
1.1 Welcome Screen ....................................................................................................... 9
1.2 Main Menu Structure ................................................................................................9
1.2.1 Overview.........................................................................................................10
1.2.2 Network Settings ............................................................................................10
1.2.3 Serial Settings ................................................................................................11

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
2
1.2.1 Server State.................................................................................................... 14
1.2.2 Restart ............................................................................................................14
3.Web Configuration ................................................................................... 15
3.1 Administrator Login ...............................................................................................15
3.2 Overview ..................................................................................................................16
3.3 Network Configuration ...........................................................................................17
3.4 Serial ........................................................................................................................18
3.4.1 COM Configuration......................................................................................... 19
3.4.2 COM Configuration: Advanced Settings ........................................................ 20
3.5 Alert Settings .......................................................................................................... 22
3.5.1 Email Settings.................................................................................................22
3.5.2 Alert Event ......................................................................................................24
3.6 System Configuration ............................................................................................ 24
3.6.1 Link State........................................................................................................24
3.6.2 Log Settings....................................................................................................25
3.6.3 System Log.....................................................................................................27
3.6.4 COM Log ........................................................................................................27
3.6.5 Time Settings.................................................................................................. 28
3.6.6 Security Configuration ....................................................................................29
3.6.7 Import/Export .................................................................................................. 30
3.6.8 Set to Default..................................................................................................30
3.6.9 Restart ............................................................................................................30
4CLI Configuration.................................................................................. 31
4.1 Accessing the CLI...................................................................................................31
4.1.1 Serial Console ................................................................................................31
4.1.2 Telnet Console ............................................................................................... 31
4.2 General Information................................................................................................ 32

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
3
4.3 Networking Configuration...................................................................................... 39
4.3.1 LAN1 / LAN 2 Settings ...................................................................................39
4.3.2 DNS Settings ..................................................................................................40
4.3.3 SNMP Settings ...............................................................................................40
4.3.4 Redundancy Settings .....................................................................................41
4.4 COM Port Configuration......................................................................................... 41
4.4.1 TCP Server for Link Mode..............................................................................41
4.4.2 TCP Client for Link Mode ...............................................................................42
4.4.3 UDP Link Mode .............................................................................................. 42
4.4.4 Serial Settings ................................................................................................42
4.5 Alert Settings .......................................................................................................... 43
4.5.1 Configuring E-mail ..........................................................................................43
4.5.2 Configuring Alert Event ..................................................................................44
4.6 System Configuration ............................................................................................ 44
4.6.1 Link State........................................................................................................44
4.6.2 Time Settings.................................................................................................. 45
4.6.3 Security Settings............................................................................................. 46
4.7 Restoring Factory Default......................................................................................46
4.8 Restart System........................................................................................................46
5Link Modes and Applications .............................................................. 47
5.1 Link Mode Configuration .......................................................................................47
5.1.1 TCP Server Mode...........................................................................................47
5.1.2 TCP Client Mode ............................................................................................ 50
5.1.3 UDP Mode ......................................................................................................51
5.2 Link Mode Applications .........................................................................................53
5.2.1 TCP Server Application: Enable Virtual COM ................................................53
5.2.2 TCP Server Application: Enable RFC 2217 ...................................................54
5.2.3 TCP Client Application: Enable Virtual COM .................................................55
5.2.4 TCP Client Application: Enable RFC 2217.....................................................56

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
4
5.2.5 TCP Server Application: Configure SC10E16A1 Series as a Pair Connection Master
56
5.2.6 TCP Client Application: Configure SC10E16A1 Series as a Pair Connection Slave
57
5.2.7 TCP Server Application: Enable Reverse Telnet ...........................................58
5.2.8 UDP Application: Multi-Point Pair Connection ...............................................58
5.2.9 TCP Server Application: Multiple TCP Connections ......................................60
5.2.10TCP Server Application: Multi-Point TCP Pair Connections ..........................61
6VCOM Installation & Troubleshooting................................................. 62
6.1 Enabling VCOM.......................................................................................................62
6.1.1 VCOM driver setup .........................................................................................64
6.1.2 Limitations ......................................................................................................64
6.1.3 Installation ......................................................................................................64
6.1.4 Uninstalling .....................................................................................................64
6.2 Enabling Virtual COM .............................................................................................64
6.2.1 Enable VCOM in Serial device servers ..........................................................64
6.2.2 Running Serial/IP in Windows ........................................................................65
6.2.3 Configuring VCOM Ports ................................................................................ 68
6.2.4 Exceptions ......................................................................................................70
6.3 Using Serial/IP Port Monitor ..................................................................................76
6.3.1 Opening the Port Monitor ...............................................................................76
6.3.2 The Activity Panel...........................................................................................76
6.3.3 The Trace Panel ............................................................................................. 77
6.3.4 Serial/IP Advanced Settings ...........................................................................77
6.3.5 Using Serial/IP with a Proxy Server ...............................................................78
7Specifications........................................................................................ 79
7.1 Hardware .................................................................................................................79
7.2 Software...................................................................................................................80

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
5
7.3 Pin Assignments..................................................................................................... 80
7.3.1 Serial and RJ-45 Connectors .........................................................................80
7.3.2 Serial and Female DB9 Connectors...............................................................81
7.3.3 Serial and Male DB9 Connectors ...................................................................81
7.3.4 RJ-45 to Female DB9 Connection..................................................................82
7.3.5 RJ-45 to Male DB9 Connection......................................................................82
7.4 LED Indicators ........................................................................................................83
7.5 Buzzer ...................................................................................................................... 84
8Upgrade System Firmware................................................................... 84
8.1 Upgrade Procedure ................................................................................................ 84
8.2 Error Messages.......................................................................................................85

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
6
1 Introduction
1.1 Product Overview
SC10E16A1 Series is designed to transmit data between one-or-more serial devices and one-or-more
TCP/IP devices through Ethernet
1.2 Features
Dual 10/100Mbps Fast Ethernet for redundancy with full duplex auto negotiation
Support RAW TCP Server/ TCP Client / UDP / Virtual COM / Tunneling Modes
Configuration: Built-in Web Server /Serial Console/ Telnet / Windows-based Utility
Monitor, manage and control industrial field devices remotely
2. Getting Started
2.1 Model Comparison
Model
Description
SC10E16A1 AC
16-Port Serial Device Servers, RJ-45, AC 100~240V, US plug
SC10E16A1 DC
16-Port Serial Device Servers, RJ-45, DC 24V
2.2 Inside the Package
Inside the product purchased you will find the following items:
Item
Quantity
Description
SC10E16A1 Series
1
Industrial Serial Device Server
Cable
1
RJ-45 to Male DB9 cable
AC Power cord (US Plug or EU Plug)
Rack Mount Kit
1
Mounting kit to mount the device on the 19” Rack
CD (Utilities)
1
User’s Manual
Installation Guide
Serial Manager Utility

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
7
2.3 Panel Layout and Dimensions
Front and Rear Panels (SC10E16A1):
Figure 1
2.4 First Time Installation
Before installing the device, please adhere to all safety procedures described below, SAN will not be
held liable for any damages to property or personal injuries resulting from the installation or overall
use of the device.
1. Prepare the necessary cables, power cord, LAN cable, serial cable, etc.; do not connect the
unit yet.
2. Proceed then to plug the power source to the unit.
3. Place the device in the desired location and connect it to the LAN via an Ethernet cable with an
RJ45 connector.
4. Connect your computer to the LAN network.
2.5 User Interface Overview

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
8
The web configuration appears as follows, Figure . The device can be configured using our Serial
Manager utility also, for more information, refer to Serial Manager’s manual.
Figure 2
On the left side, a menu-tree appears with all the modes and options available; while on the right side
of your screen the contents of each mode/option will be displayed in a graphical state. It is also worth
noting that as a first step to view your device’s overall settings, you should use Serial Manager© (the
utility provided in the CD). There will be however, some buttons which will be present during almost
each section.
2.6 Factory Default Settings
Upon arrival, the device will be set as follows:
Parameters
Default Values
LAN 1
IP Address
10.0.50.100
Gateway
10.0.0.254
Subnet Mask
255.255.0.0
LAN 2
IP Address
192.168.1.1
Gateway
192.168.1.254
Subnet Mask
255.255.255.0
User Name
Admin
Password
null (leave it blank)
COM
RS-232 (RS-422 if RS-232 is unavailable),9600, None, 8,1,No Flow
Control
COM Link Mode
Mode: RAW, Type: TCP Server, Listen port 4660, Filter=0.0.0.0

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
9
LCM Configuration
There is an LCM (Liquid Crustal Monitor) installed on the front panel of the device that can be used to
display device information and perform basic configurations. The table below illustrates its buttons
and corresponding functions.
1.1 Welcome Screen
When the device boots up, the LCM will display LAN1. If you scroll down, it will display LAN2
information. The format is:
LAN1: Link down
10.0.50.100 ▼
1.2 Main Menu Structure
Press the <Menu> Key to enter the main menu. Press <Scroll Down> to go to the next layer or option.
Press <Scroll Up> to go to the back one layer or option.
Buttons
Function
Open Main Menu or go back one level higher
Scroll up
Scroll down
Confirm the selection. When working with IP addresses,
pressing <SEL> means moving to the next digit

San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: [phone] Connecting. Converting. Leading!
email:[e-mail]
---------------------------------------------------------------------------------------------------------------------------------------
10
1.2.1 Overview
1st layer
2nd layer
3rd layer
4th layer
5th layer
Descriptions
1.Overview
1.Model name
Display Model name
2.Kernel ver.
Display kernel version
3. AP ver.
Display AP version
4.Lan 1
1.Lan status
Display LAN1 status
2.MAC
Display MAC address of LAN1
5.Lan 2
1.Lan status
Display LAN2 status
2.MAC
Display MAC address of LAN2
1.2.2 Network Settings
1st layer
2nd layer
3rd layer
4th layer
5th layer
Descriptions
2.Network set
1.Lan 1
1.IP config
1.Static IP
Change to Static IP mode
2.DHCP
Chang to DHCP mode
2.IP address
Display/Change LAN1 IP
3.Net mask
Display/Change Net mask
4.Gateway
Display/Change the Gateway IP
5.ARP
Announce
Time Setting in seconds
2.Lan 2
1.IP config
1.Static IP
Change to Static IP mode
2.DHCP
Chang to DHCP mode
2.IP address
Display/Change LAN2 IP
3.Net mask
Display/Change Net mask
4.Gateway
Display/Change Gateway IP
5.ARP
Announce
Time Setting in seconds
3.DNS server1
Display/ Change DNS Server 1 IP
address
4.DNS server2
Display/ Change DNS Server 2 IP
address