San Telequip SC10E16A1 Series User manual

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User’s Manual: SC10E16A1 Series
Industrial Serial Device Server
Content
1Introduction............................................................................................. 6
1.1 Product Overview ..................................................................................................... 6
1.2 Features .....................................................................................................................6
2. Getting Started .......................................................................................... 6
2.1 Model Comparison......................................................................................................6
2.3 Panel Layout and Dimensions ................................................................................ 7
LCM Configuration ........................................................................................ 9
1.1 Welcome Screen ....................................................................................................... 9
1.2 Main Menu Structure ................................................................................................9
1.2.1 Overview.........................................................................................................10
1.2.2 Network Settings ............................................................................................10
1.2.3 Serial Settings ................................................................................................11

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1.2.1 Server State.................................................................................................... 14
1.2.2 Restart ............................................................................................................14
3.Web Configuration ................................................................................... 15
3.1 Administrator Login ...............................................................................................15
3.2 Overview ..................................................................................................................16
3.3 Network Configuration ...........................................................................................17
3.4 Serial ........................................................................................................................18
3.4.1 COM Configuration......................................................................................... 19
3.4.2 COM Configuration: Advanced Settings ........................................................ 20
3.5 Alert Settings .......................................................................................................... 22
3.5.1 Email Settings.................................................................................................22
3.5.2 Alert Event ......................................................................................................24
3.6 System Configuration ............................................................................................ 24
3.6.1 Link State........................................................................................................24
3.6.2 Log Settings....................................................................................................25
3.6.3 System Log.....................................................................................................27
3.6.4 COM Log ........................................................................................................27
3.6.5 Time Settings.................................................................................................. 28
3.6.6 Security Configuration ....................................................................................29
3.6.7 Import/Export .................................................................................................. 30
3.6.8 Set to Default..................................................................................................30
3.6.9 Restart ............................................................................................................30
4CLI Configuration.................................................................................. 31
4.1 Accessing the CLI...................................................................................................31
4.1.1 Serial Console ................................................................................................31
4.1.2 Telnet Console ............................................................................................... 31
4.2 General Information................................................................................................ 32

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4.3 Networking Configuration...................................................................................... 39
4.3.1 LAN1 / LAN 2 Settings ...................................................................................39
4.3.2 DNS Settings ..................................................................................................40
4.3.3 SNMP Settings ...............................................................................................40
4.3.4 Redundancy Settings .....................................................................................41
4.4 COM Port Configuration......................................................................................... 41
4.4.1 TCP Server for Link Mode..............................................................................41
4.4.2 TCP Client for Link Mode ...............................................................................42
4.4.3 UDP Link Mode .............................................................................................. 42
4.4.4 Serial Settings ................................................................................................42
4.5 Alert Settings .......................................................................................................... 43
4.5.1 Configuring E-mail ..........................................................................................43
4.5.2 Configuring Alert Event ..................................................................................44
4.6 System Configuration ............................................................................................ 44
4.6.1 Link State........................................................................................................44
4.6.2 Time Settings.................................................................................................. 45
4.6.3 Security Settings............................................................................................. 46
4.7 Restoring Factory Default......................................................................................46
4.8 Restart System........................................................................................................46
5Link Modes and Applications .............................................................. 47
5.1 Link Mode Configuration .......................................................................................47
5.1.1 TCP Server Mode...........................................................................................47
5.1.2 TCP Client Mode ............................................................................................ 50
5.1.3 UDP Mode ......................................................................................................51
5.2 Link Mode Applications .........................................................................................53
5.2.1 TCP Server Application: Enable Virtual COM ................................................53
5.2.2 TCP Server Application: Enable RFC 2217 ...................................................54
5.2.3 TCP Client Application: Enable Virtual COM .................................................55
5.2.4 TCP Client Application: Enable RFC 2217.....................................................56

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5.2.5 TCP Server Application: Configure SC10E16A1 Series as a Pair Connection Master
56
5.2.6 TCP Client Application: Configure SC10E16A1 Series as a Pair Connection Slave
57
5.2.7 TCP Server Application: Enable Reverse Telnet ...........................................58
5.2.8 UDP Application: Multi-Point Pair Connection ...............................................58
5.2.9 TCP Server Application: Multiple TCP Connections ......................................60
5.2.10TCP Server Application: Multi-Point TCP Pair Connections ..........................61
6VCOM Installation & Troubleshooting................................................. 62
6.1 Enabling VCOM.......................................................................................................62
6.1.1 VCOM driver setup .........................................................................................64
6.1.2 Limitations ......................................................................................................64
6.1.3 Installation ......................................................................................................64
6.1.4 Uninstalling .....................................................................................................64
6.2 Enabling Virtual COM .............................................................................................64
6.2.1 Enable VCOM in Serial device servers ..........................................................64
6.2.2 Running Serial/IP in Windows ........................................................................65
6.2.3 Configuring VCOM Ports ................................................................................ 68
6.2.4 Exceptions ......................................................................................................70
6.3 Using Serial/IP Port Monitor ..................................................................................76
6.3.1 Opening the Port Monitor ...............................................................................76
6.3.2 The Activity Panel...........................................................................................76
6.3.3 The Trace Panel ............................................................................................. 77
6.3.4 Serial/IP Advanced Settings ...........................................................................77
6.3.5 Using Serial/IP with a Proxy Server ...............................................................78
7Specifications........................................................................................ 79
7.1 Hardware .................................................................................................................79
7.2 Software...................................................................................................................80

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7.3 Pin Assignments..................................................................................................... 80
7.3.1 Serial and RJ-45 Connectors .........................................................................80
7.3.2 Serial and Female DB9 Connectors...............................................................81
7.3.3 Serial and Male DB9 Connectors ...................................................................81
7.3.4 RJ-45 to Female DB9 Connection..................................................................82
7.3.5 RJ-45 to Male DB9 Connection......................................................................82
7.4 LED Indicators ........................................................................................................83
7.5 Buzzer ...................................................................................................................... 84
8Upgrade System Firmware................................................................... 84
8.1 Upgrade Procedure ................................................................................................ 84
8.2 Error Messages.......................................................................................................85

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1 Introduction
1.1 Product Overview
SC10E16A1 Series is designed to transmit data between one-or-more serial devices and one-or-more
TCP/IP devices through Ethernet
1.2 Features
Dual 10/100Mbps Fast Ethernet for redundancy with full duplex auto negotiation
Support RAW TCP Server/ TCP Client / UDP / Virtual COM / Tunneling Modes
Configuration: Built-in Web Server /Serial Console/ Telnet / Windows-based Utility
Monitor, manage and control industrial field devices remotely
2. Getting Started
2.1 Model Comparison
Model
Description
SC10E16A1 AC
16-Port Serial Device Servers, RJ-45, AC 100~240V, US plug
SC10E16A1 DC
16-Port Serial Device Servers, RJ-45, DC 24V
2.2 Inside the Package
Inside the product purchased you will find the following items:
Item
Quantity
Description
SC10E16A1 Series
1
Industrial Serial Device Server
Cable
1
RJ-45 to Male DB9 cable
AC Power cord (US Plug or EU Plug)
Rack Mount Kit
1
Mounting kit to mount the device on the 19” Rack
CD (Utilities)
1
User’s Manual
Installation Guide
Serial Manager Utility

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2.3 Panel Layout and Dimensions
Front and Rear Panels (SC10E16A1):
Figure 1
2.4 First Time Installation
Before installing the device, please adhere to all safety procedures described below, SAN will not be
held liable for any damages to property or personal injuries resulting from the installation or overall
use of the device.
1. Prepare the necessary cables, power cord, LAN cable, serial cable, etc.; do not connect the
unit yet.
2. Proceed then to plug the power source to the unit.
3. Place the device in the desired location and connect it to the LAN via an Ethernet cable with an
RJ45 connector.
4. Connect your computer to the LAN network.
2.5 User Interface Overview

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The web configuration appears as follows, Figure . The device can be configured using our Serial
Manager utility also, for more information, refer to Serial Manager’s manual.
Figure 2
On the left side, a menu-tree appears with all the modes and options available; while on the right side
of your screen the contents of each mode/option will be displayed in a graphical state. It is also worth
noting that as a first step to view your device’s overall settings, you should use Serial Manager© (the
utility provided in the CD). There will be however, some buttons which will be present during almost
each section.
2.6 Factory Default Settings
Upon arrival, the device will be set as follows:
Parameters
Default Values
LAN 1
IP Address
10.0.50.100
Gateway
10.0.0.254
Subnet Mask
255.255.0.0
LAN 2
IP Address
192.168.1.1
Gateway
192.168.1.254
Subnet Mask
255.255.255.0
User Name
Admin
Password
null (leave it blank)
COM
RS-232 (RS-422 if RS-232 is unavailable),9600, None, 8,1,No Flow
Control
COM Link Mode
Mode: RAW, Type: TCP Server, Listen port 4660, Filter=0.0.0.0

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LCM Configuration
There is an LCM (Liquid Crustal Monitor) installed on the front panel of the device that can be used to
display device information and perform basic configurations. The table below illustrates its buttons
and corresponding functions.
1.1 Welcome Screen
When the device boots up, the LCM will display LAN1. If you scroll down, it will display LAN2
information. The format is:
LAN1: Link down
10.0.50.100 ▼
1.2 Main Menu Structure
Press the <Menu> Key to enter the main menu. Press <Scroll Down> to go to the next layer or option.
Press <Scroll Up> to go to the back one layer or option.
Buttons
Function
Open Main Menu or go back one level higher
Scroll up
Scroll down
Confirm the selection. When working with IP addresses,
pressing <SEL> means moving to the next digit

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1.2.1 Overview
1st layer
2nd layer
3rd layer
4th layer
5th layer
Descriptions
1.Overview
1.Model name
Display Model name
2.Kernel ver.
Display kernel version
3. AP ver.
Display AP version
4.Lan 1
1.Lan status
Display LAN1 status
2.MAC
Display MAC address of LAN1
5.Lan 2
1.Lan status
Display LAN2 status
2.MAC
Display MAC address of LAN2
1.2.2 Network Settings
1st layer
2nd layer
3rd layer
4th layer
5th layer
Descriptions
2.Network set
1.Lan 1
1.IP config
1.Static IP
Change to Static IP mode
2.DHCP
Chang to DHCP mode
2.IP address
Display/Change LAN1 IP
3.Net mask
Display/Change Net mask
4.Gateway
Display/Change the Gateway IP
5.ARP
Announce
Time Setting in seconds
2.Lan 2
1.IP config
1.Static IP
Change to Static IP mode
2.DHCP
Chang to DHCP mode
2.IP address
Display/Change LAN2 IP
3.Net mask
Display/Change Net mask
4.Gateway
Display/Change Gateway IP
5.ARP
Announce
Time Setting in seconds
3.DNS server1
Display/ Change DNS Server 1 IP
address
4.DNS server2
Display/ Change DNS Server 2 IP
address

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1.2.3 Serial Settings
1st layer
2nd layer
3rd layer
4th layer
5th layer
Descriptions
3.Serial set
1.Select port
Select a COM Port to
configure
2.Parameter
set
1.Baud Rate
1. 50
Display/Change baud rate
2. 75
3. 110
4.134
5.150
6.200
7. 300
8. 600
9. 1200
10. 2400
11. 4800
12. 9600
13. 19200
14. 38400
15. 57600
16. 115200
17. 230400
18. 460800
19. 921600
2.Parity
1. None
Display/Change Parity
2. Odd
3. Even
4. Mark
5.Space
3.Data bits
1. 5 bits
Display/Change Data bit
2. 6 bits

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3. 7 bits
4. 8 bits
4.Stop bits
1. 1 bits
Display/Change Stop bit
2. 2 bits
5.Flow
control
1. None
Display/Change Flow control
mode
2. Xon/Xoff
3. Hardware
6.Delimiter
1.Net to serial
1.Disable
Disable UART Delimiter
2.Enable
1.Timer: Change UART
delimiter to timer mode and set
its time
2.Char: Change UART
delimiter to character mode
and set the character
2.Serial to net
1.Disable
Disable UART Delimiter
2.Enable
1.Timer: Change UART
delimiter to timer mode and set
its time
2.Char: Change UART
delimiter to character mode
and set the character
7.UART
mode
1. 232
Display/Change UART mode
to RS232
2. 422
Display/Change UART mode to
RS422
3. 485
Display/Change UART mode to
RS485
8.Apply to all
Yes
Apply serial settings to all
serial ports
3.Link mode
Display/Change Link mode
1.TCP server
1.Virtual
COM
1.Disable
Display/Change Virtual COM
mode
2.Enable

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2.Local port
Display/Change Local listening
port
3.Max
connect
Display/Change maximum
client connection (1~4)
4.IP Filter
1.Disable
Display/Change IP Filter
function and the IP address
2.Enable
5. Apply to all
1.No
2.Yes
Apply Link mode Settings to all
serial ports
2.TCP client
1.Dest IP 1
Display/Change Destination IP
1
2.Dest port 1
Display/Change Destination
port 1
3.Destination
2
1.Disable
Disable destination 2
2.Enable
Display/Change Destination IP
2 and Destination port 2
4. Apply to all
1.No
2.Yes
Apply Link mode Settings to all
serial ports
3.UDP
1.Local port
Display/Change Local listening
port
2.Dest IP1
Display/Change Destination IP
1
3.Dest port 1
Display/Change Destination
Port 1
4.Destination
[2-8]
1.Disable
Disable Destination [2-8]
2.Enable
Display/Change Destination IP
[2-8] and Destination port [2-8]
b. Apply to all
1.No
2.Yes
Apply Link mode Settings to all
serial ports

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1.2.1 Server State
1st layer
2nd layer
3rd layer
4th layer
5th layer
Descriptions
4.Server state
1.Console
1.Web
console
1.Disable
Disable Web console
2.Enable
Enable Web console
2.Telnet
console
1.Disable
Disable Telnet console
2.Enable
Enable Telnet console
2.Pwd protect
1.LCM
console
1.No
Disable LCM console
password protection
2.Yes
Enable and change the
password
2.Reset
button
1.No
Disable the Reset button
password protection
2.Yes
Enable and change the
password on Reset
button
3.Ping
1.Lan 1
Use "ping" command to
check specific IP address
for LAN1
2.Lan 2
Use "ping" command to
check specific IP address
for LAN2
1.2.2 Restart
1st layer
2nd layer
3rd layer
4th layer
5th layer
Descriptions
5.Restart
1.No
Cancel Restart command
2.Yes
Restart immediately

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3.Web Configuration
3.1Administrator Login
As soon as the device is connected on the LAN, the user can proceed to navigate through its
configuration using Serial Manager© utility that comes in the CD Important information such as the
IP, MAC address, etc. is going to be displayed.
WIN2012R2 and WIN2016 Supported: TABCTL32.OCX and mswinsck.ocx “files need to copy from
CD or download from our Web site : www.santelequip.com /download.
Register the .ocx into OS.
Open command prompt to type following commands.
regsvr32 c:\windows\syswow64\TABCTL32.ocx
regsvr32 c:\windows\syswow64\mswinsck.ocx.
Figure 3
To access the device’s Web UI click on the Config by browser icon, the web browser will open and
prompt you to enter username and password (see Factory Default Settings for more information),
proceed then to click “OK” or press Enter. Alternatively, enter the IP address of the device in the URL
bar of the browser.
Note: Be sure your PC Is located in the same network sub-net as SC10E16A1 Series.

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3.2 Overview
This section gives a general status information on Device, network, ERPS and STP.
Figure 4
Device Information, displays system Kernel and AP versions.
Figure 5
Networking Information, displays both ‘LAN1 and LAN 2’sinformation on the overview page. The
information provided with networking settings.
The serial server is equipped with two LAN ports and provides two modes of settings,
1. Dual Subnet Mode
Subnet is a logically visible subdivision of an IP network. The LAN 1 and LAN2 can be assigned to
different subnets. This feature gives the user flexible network manageability.
2. Redundancy Mode
A goal of redundant topologies is to eliminate network downtime caused by a single point of failure.
The LAN1 and LAN2 can be assigned to the same IP network. It will enable the network to recover
rapidly from failure and fault, so that the failures and faults will be bypassed.
Figure 6

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3.3 Network Configuration
Click on the “Network” link to open network settings.
LAN Settings, when the Redundancy function is enabled, LAN1 and LAN2 will use the same IP
address for redundancy, and LAN2 Settings will be disabled. When the Dual Subnet function is
enabled, LAN1and LAN2 can be in different subnets. Fill in LAN settings accordingly.
Alternatively, you may activate DHCP (Dynamic Host Configuration Protocol) client function by
checking on “Obtain an IP automatically” field to obtain IP address, gateway and subnet mask,
and DNS from a DHCP server automatically. In addition, You can fill in the time setting for ARP
announce.
Figure 7
DNS Settings Fill in DNS (Domain Name System) information in order to have an external DNS
server resolve domain name into IP address. This is crucial if the NTP and SMTP services use
domain names instead of IP addresses. A DNS server will be retrieved from the DHCP server
automatically if DHCP is enabled.
Figure 8
SNMP Settings, The SNMP function is disabled by default. To enable this function check on

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“Enable SNMP” option. Basic SNMP configurations such as Read/Write Community, SysName
(System Name), SysLocation (System Location), and SysContact (System Contact) are
supported. In addition, you can send SNMP Trap events to a SNMP Trap server by entering its
IP address. The changes will become effective immediately after a successful save.
Figure 9
3.4 Serial
Click on the “Serial” link to open its submenu and COM1 settings.
Figure 9

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3.4.1 COM Configuration
This section will only focus on the serial settings (Figure 11). Details on connectivity protocols and
their settings (Figure ) are given in Link Modes and Applications.
Figure 10
Figure11
Match these settings with your serial device:
UART Mode, Select between RS-232, RS-422, and RS-485.(2-Wire or 4 –Wire)
Baud Rate, Select one of the baud rates from the dropdown box.
Parity/Data Bits/Stop Bits, Configure them accordingly.
Flow Control, Choose between No Flow Control, RTS/CTS (Hardware Flow Control), and
Xon/Xoff (Software Flow Control). If Xon/Xoff is selected, Xon and Xoff characters are

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changeable. Defaults are 0x11 for Xon and 0x13 for Xoff. If the connecting program or serial
device would like to receive the Xon/Xoff signals also, enable “Permit Xon/Xoff Character
Pass Through”. Enable “Xon/Xoff Special Control” to allow synchronization between
Xon/Xoff states and DSR/DTR signals.
Note: Check “Apply to all serial ports” to execute these settings through all serial ports.
3.4.2 COM Configuration: Advanced Settings
Click on the “Advanced Settings”button to open the dialog (Figure 12).
Figure 12
TCP
TCP Timeout, Specify the value in “TCP Timeout” to force SC10E16A1 Series actively close a