Sandvine PTS 8210 User manual

Installation Guide
Policy Traffic Switch
(PTS 8210)
Part Number: 05-00016 Rev. A08
June 18, 2007

Policy Traffic Switch (PTS 8210)
Installation Guide: PTS 8210 Rev. A08
Part Number: 05-00016
Last modified: 18 June 2007
The most current version of this document is available on Sandvine’s support web site at
http://support.sandvine.com/
This document and the product described within are copyrighted. Under copyright laws, neither this
document nor the product may be reproduced, translated or reduced to any electronic medium or machine
readable or other form without prior written authorization from Sandvine Incorporated.
Copyright 2003 — 2007 Sandvine Incorporated. All rights reserved.
Sandvine Incorporated™ is a trademark of Sandvine Incorporated. All other product names mentioned
herein are trademarks of their respective owners.
The following Sandvine Incorporated products are listed below with their trademark symbol and
appropriate noun, but will be referred to by product name only throughout the rest of this document:
Sandvine Incorporated™
Powering IP Services™
Sandvine Virtual Services Cluster™
Sandvine and Sandvine Leaf design are trademarks of Sandvine Incorporated.
Sandvine Incorporated shall not be liable for technical or editorial errors or omissions contained herein; nor
for incidental or consequential damages resulting from the furnishing, performance or use of this material.
For information on all third party copyright material, on each Sandvine element, refer to the files located
in /var/db/copyrights.
Information in this document is subject to change without notice.
Sandvine is committed to ensuring the accuracy of our documentation and to continuous improvement. If
you encounter errors or omissions in this user guide, or have comments, questions or ideas, we welcome
your feedback. Please send your comments to Sandvine via e-mail at [e-mail]

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Contents
About this guide ...................................................................... 5
Document organization .......................................................... 6
Related documentation.......................................................... 7
Obtaining a support account ................................................... 7
User guides ........................................................................ 8
Document conventions........................................................... 9
Contacting Sandvine.............................................................10
Contacting Sandvine Customer support......................................11
Entering an issue ................................................................11
.....................................................................................12
Chapter 1Installing a Policy Traffic Switch ................................................ 13
Getting started...................................................................14
Overview of safety precautions ...............................................14
PTS front view ...................................................................15
Hardware requirements ........................................................16
PTS installation tasks ...........................................................17
Installing the PTS element.....................................................18
Connecting the PTS ground to the CO ground ..............................19
Connecting an AC power cable................................................20
Connecting DC power...........................................................21
Requirements...............................................................21
Connecting network cables ....................................................22
APPENDIXES
Appendix APTS 8210: Specifications and supported standards ......................... 25
Rear plate illustrated ...........................................................27
Expansion slots ..................................................................27
Network port LEDs...............................................................29
Port 1 and port 2 LEDs (base system) ........................................29
Network port card LEDs (expansion slots)...................................29
2-port 10/100/1000T......................................................30
2-port 1000(SX) (MM)......................................................30
2-port 10/100/1000T with bypass.......................................31
2-port 1000LX (SM) ........................................................32
2-port 1000SX (MM) with bypass.........................................32
2-port 1000LX (SM) with bypass .........................................33

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Cable descriptions ...............................................................34
RS-232 serial connector pinout................................................34
Fiber cabling support ...........................................................35
Signal levels for optical cards .................................................36
Fail-to-Fiber......................................................................36
Environmental specifications ..................................................37
Regulatory compliance .........................................................39
Canada ............................................................................39
Europe ............................................................................39
United States of America ......................................................40
Korea ..............................................................................40
Argentina .........................................................................40
Russia .............................................................................41
NEBS compliance.................................................................42
Mean time before failure.......................................................43
Calculated MTBF.................................................................43
Demonstrated MTBF ............................................................43
Appendix BInstalling slide rails ................................................................ 45
Installing rails ....................................................................46
Appendix CSafety warnings .................................................................... 49
Translated safety warnings.....................................................50
Qualified personnel warning...................................................50
Ground connection warning ...................................................50
Ground conductor warning.....................................................51
Class 1 laser product warning .................................................51
Radiation from open port aperture warning ................................51
Lightning activity warning .....................................................52
Taiwan: Class A device .........................................................52
Index .................................................................................. 53

About this guide
This preface describes how to use this guide.
Information is presented on the conventions that are
used, including caution and warning information.
Topics discussed include:
•“Document organization” on page 6 — describes
the content of this guide and indicates who should
use the information.
•“Related documentation” on page 7 — lists the
guides that are available. Instructions are included
for accessing Sandvine’s customer support web site
to obtain product documentation.
•“Document conventions” on page 9 — contains
information on syntax used throughout this guide,
including safety conventions.
•“Contacting Sandvine” on page 10 — provides
contact information for product inquiries and
technical support.

About this guide
6Installation Guide: PTS 8210 Rev. A08
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Document organization
This guide provides the necessary information to install a Policy Traffic Switch (PTS
8210).
Who should use this guide:
This guide is written for anyone assigned to install a Policy Traffic Switch. The
installer should be familiar with network and cabling terminology.
What is covered in this guide:
•Chapter 1: "Installing a Policy Traffic Switch" on page 13 — lists hardware
requirements and provides detailed procedures to mount a PTS in a rack, connect
the power, and connect LAN cables.
This guide contains a number of appendixes that provide hardware configuration
details.
•Appendix A: PTS 8210: Specifications and supported standards on page 25 —
provides information on cables, environmental specifications, regulatory
compliance, and NEBS for hardware configuration.
•Appendix B: Installing slide rails on page 45 — illustrates the procedure to install
the optional 24" slide rails.
•Appendix C: Safety warnings on page 49 — provides relevant translated safety
warnings.
When to use this guide:
Use the information presented in this guide to install a PTS element into a 19-inch
rack.

Related documentation
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Related documentation
You can access the most current Sandvine documentation at
http://support.sandvine.com/. To access this information you must have a support
account.
Obtaining a support account
To access the Sandvine Customer Support web site, you need to register for a support
account.
To request a support account:
1. Navigate to http://support.sandvine.com
2. Click Register for Support Account.
3. Fill in all mandatory fields. Although it is not required, it is recommended that
you enter the element serial number and port 1 MAC address of any one Sandvine
element
• Serial number — label is located on the right front of the element. The first
line is the model number and hardware configuration code. The second line is
the element serial number.
• Port 1 MAC address — label is located on the rear panel ledge.
Serial number and MAC address labels illustrated
4. Click Submit.
When you request has been processed, you will be emailed a confirmation indicating
that your support account is active.
Port 1 (CONTROL)
MAC: 003125-2d31a4
MAC Address
Serial Number
PTS 8210-C

About this guide
8Installation Guide: PTS 8210 Rev. A08
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User guides
The following table describes the guides and references that are available for the
PTS 8210. All documents are in PDF format and can be opened and read or printed
using Adobe® Acrobat® Reader®. You can obtain a free copy of this software from the
Adobe® web site at www.adobe.com/products/acrobat/.
Document Who should use this manual?
Getting Started with
Sandvine
This guide should be reviewed by all individuals
involved with the installation, configuration,
operations, and ongoing support of a PTS element.
This guide provides a list of the components shipped
with the element and contains detailed information
on accessing Sandvine’s support web site and
contacting Sandvine for support.
Network Configuration
Guide
The Network Configuration Guides is intended for
network engineers and system administrators who
are tasked with configuring an element.
The following topics are discussed:
• Site planning
•Cabling
• Network configuration
• Verifying the installation
Operations Guide This guide is intended for operations centre staff
who are tasked with element monitoring and
troubleshooting and with managing policies.
This following topics are discussed:
• Centralized authentication using RADIUS or
TACACS+
• Monitoring elements — SNMP variables, log
messages, logon security
•Showcommands
• Upgrading an element — obtaining and installing
package updates
• Troubleshooting

Document conventions
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Document conventions
Command descriptions use these conventions:
• Elements in square brackets ([ ]) are optional.
• Alternative but required keywords are grouped in braces ({ }) and separated
by vertical bars (|).
Examples use these conventions:
• Terminal sessions and sample console screen displays are in
screen font .
• Information you enter is in
boldface font .
• Nonprinting characters are in angle brackets (< >) in contexts where italics is
not available.
• Default responses to system prompts are in brackets ().
Note: Means reader take note. Notes contain helpful suggestions or references to
materials not contained in this guide.
Tip: Means the following information might help you solve a problem.
Caution: Means reader be careful. You are capable of doing something that might
result in equipment damage or loss of data.
Warning: This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards involved
with electrical circuitry and be familiar with standard practices for preventing
accidents. To see translations of the warnings that appear in this publication, refer to
Appendix C: Safety warnings on page 49.

About this guide
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Contacting Sandvine
If you have questions about our products or require support, please contact Sandvine
Incorporated as follows:
Company/Product Inquiries: [e-mail]
Corporate Web Site: http://www.sandvine.com/
Customer Support Web Site: http://support.sandvine.com/
Customer Support E-mail: [e-mail]
Customer Support Phone: [phone]
Corporate Office
408 Albert Street, Waterloo, Ontario, Canada, N2L 3V3
Phone:[phone]
Fax: [phone]
Regional Sales and Support
Sandvine Limited
EMEA Sales
Pinewood, Chineham Business Park, Basingstoke, Hampshire, RG24 8AL, United
Kingdom
Phone: [phone]
Fax:[phone]

Contacting Sandvine
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Contacting Sandvine Customer support
If you have issues which require technical support, contact Sandvine Customer
Support.
Customer Support Web Site: http://support.sandvine.com/
Customer Support Phone: [phone]
Entering an issue
Submit issues which require a technical response on Sandvine’s Customer Support
Website.
To e n t e r a n i s s u e :
1. Using a browser, navigate to http://support.sandvine.com/
2. Log on to the Customer Support web site.
3. Click the Issues tab.
4. On the Issues page, click the [Enter an issue or enhancement] link.
5. Complete the form and then click Submit.

About this guide
12 Installation Guide: PTS 8210 Rev. A08
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1
Installing a Policy
Traffic Switch
The Policy Traffic Switch is designed to be mounted in
a 19-inch rack. This chapter provides instructions for
installing the element into a rack, connecting AC or DC
power, and cabling the element.
Topics discussed include:
•“Getting started” on page 14 — outlines safety
precautions and provides an illustration of the
front panel.
•“PTS installation tasks” on page 17 —lists the tasks
required to install the PTS and provides detailed
procedures.

Installing a Policy Traffic Switch
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Getting started
Before installing a PTS, complete the following steps.
1. In the appendix for the PTS hardware configuration, read the important safety
and regulatory information governing the installation and use of a PTS in different
countries.
2. Review the safety precautions you should observe, as described in Appendix C:
Safety warnings on page 49.
3. Review the environmental specifications, as described in the appendix for the
hardware configuration.
If you experience installation problems, contact Sandvine Customer Support (see
“Contacting Sandvine” on page 10).
Overview of safety precautions
The PTS is a rack-mountable element. Improper handling can damage the system.
Before installing a PTS review the following safety precautions.
Warning: This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards involved
with electrical circuitry and be familiar with standard practices for preventing
accidents.
Warning: Only trained and qualified personnel should be allowed to install or
replace this equipment.
Warning: Do not work on the system or connect or disconnect cables during periods
of lightning activity.
Warning: Before working on equipment that is connected to power lines, ensure
that you have removed all jewelry such as rings, necklaces, and watches. When
connected to power and ground, metal objects will heat up. This can result in
serious burns. Metal objects can also be welded together.

Getting started
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PTS front view
The following illustration shows the front view of a PTS. There are four lights, or LEDs
(light-emitting diodes) on the front of the element, as shown in the illustration below.
PTS with front LEDs illustrated
The following table briefly describes the function of each of the LEDs. More
information on using LEDs for troubleshooting is included in the PTS Configuration
Guide.
LED Indicator Condition
Online Green or off Green indicates device is operating normally. Off
indicates the box is offline.
Power Green or off Always illuminated when the element is powered
on.
Fault Off or red Normal operation is Off. Red indicates that the
operating temperature is too high. This may be
result of fan failure or pending fan failure, HVAC
failure or warmer than normal ambient conditions,
or blocked vents on the front or rear of the
element.
Faults are self-clearing when the condition no
longer exists.
Alarm Off or red Red indicates a software detected failure. Contact
Sandvine Customer Support.
Power
Online Fault
Alarm

Installing a Policy Traffic Switch
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Hardware requirements
In addition to the components supplied with the PTS, you will need to supply some or
all of the following:
Component Description
Screwdriver Use to loosen/tighten the rack mounting
screws.
Rack mounting screws Appropriate screws to connect the mounting
bracket to the rack.
Phillips #2 (DC power connection
only)
If installing DC power, use to connect ground
and power wires to terminal block.
Slotted screwdriver Used to tighten/loosen the grounding lug
screw.
1 cable for each network port used Category 5E UTP Ethernet cable with RJ-45
connector (maximum length 100 m).
or
2m 2-strand fiber 62.5u (MM) LC to SC
or
2m 2-strand fiber 9u (SM) LC to SC
16 AWG copper wire (DC power
only)
To connect the element to the DC power
source.
Wire stripping tool (DC power only) Use to strip wire insulation.

PTS installation tasks
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PTS installation tasks
The following table lists major installation tasks. Review the table. Identify your tasks
and see the associated page for detailed instructions.
Installation Task See
Review safety information “Overview of safety precautions” on
page 14
Install the PTS in a 19-inch rack “Installing the PTS element” on page 18.
Note: if you have purchased the 24" slide
rail kit for 19" racks (part number:
93-00012), see Appendix B: Installing
slide rails on page 45 for detailed
information on installing the rail kit.
Connect the element ground to the CO
ground
“Connecting the PTS ground to the CO
ground” on page 19
Connect the power supply cable “Connecting an AC power cable” on
page 20
or
“Connecting DC power” on page 21
Connect the PTS to the network “Connecting network cables” on page 22

Installing a Policy Traffic Switch
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Installing the PTS element
The PTS is designed to be installed in a 19-inch rack and requires 1RU (rack unit=1.75
inches (44.4 mm)) of rack space. You will need to supply the appropriate screws for
attaching the mounting brackets to the rack.
To install a PTS:
1. Remove the PTS element and accessories from the packaging. The package
includes the components listed in the following table.
2. Hold the element in position against the rack as shown in the following
illustration.
Place the element in a 19-inch rack
3. Ensure the mounting holes in the rack match the corresponding holes in the
element, as shown in the following illustration.
Component Description
PTS Policy Traffic Switch.
AC power cord (if AC
power ordered)
Make sure that you have the correct localized AC power
cord.
SC to LC adapter
cables (if ordered)
Optional - for connecting fiber ports. See “Hardware
requirements” on page 16 for more detail on fiber
adapter cables).
Port numbering
reference
Illustrates the port numbering for various
configurations.
Getting Started guide Lists package inventory and part numbers and provides
information on safety and regulatory compliance and
where to locate documentation.
PTS Element
(Front View)
19-inch Rack

PTS installation tasks
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Align the mounting holes in the rack with the corresponding holes in the front brackets
4. Secure the element to the rack using appropriate screws. Ensure the bottom
holes are bolted in first, then work upwards.
Connecting the PTS ground to the CO ground
An adequate ground (earth) connection for the PTS should be provided. The element
has a dedicated ground lug for connecting to a central office common bonding
network (CBN). When installing the element, the ground connection must always be
made first.
To connect the PTS ground to the CO CBN:
1. Locate the grounding lug on the rear of the element.
2. Using a slotted screw driver, loosen the slotted screw on the element grounding
lug.
3. Place the CO ground wire in the opening on the side of the element ground lug.
4. Tighten the slotted screw until the CO ground wire is locked in the ground lug.
5. Connect the other end of the CO ground wire to the CBN.
Rack
Screws
Note: Always follow your local/company procedures when performing these steps.

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Connecting an AC power cable
To connect the AC power cable:
1. Locate the AC jack on the rear panel of the element.
2. Insert the socket end of the AC power cable in the AC jack.
3. Connect the plug end of the AC power cable to the power supply.
4. Power on the element.
5. Verify that the fan in the element is running and that the green Power LED on the
front panel is illuminated.
Note: Always follow your local/company procedures when performing these steps.