Sandvine PTS 8210 User manual

Installation Guide
Policy Traffic Switch
(PTS 8210)
Part Number: 05-00016 Rev. A08
June 18, 2007

Policy Traffic Switch (PTS 8210)
Installation Guide: PTS 8210 Rev. A08
Part Number: 05-00016
Last modified: 18 June 2007
The most current version of this document is available on Sandvine’s support web site at
http://support.sandvine.com/
This document and the product described within are copyrighted. Under copyright laws, neither this
document nor the product may be reproduced, translated or reduced to any electronic medium or machine
readable or other form without prior written authorization from Sandvine Incorporated.
Copyright 2003 — 2007 Sandvine Incorporated. All rights reserved.
Sandvine Incorporated™ is a trademark of Sandvine Incorporated. All other product names mentioned
herein are trademarks of their respective owners.
The following Sandvine Incorporated products are listed below with their trademark symbol and
appropriate noun, but will be referred to by product name only throughout the rest of this document:
Sandvine Incorporated™
Powering IP Services™
Sandvine Virtual Services Cluster™
Sandvine and Sandvine Leaf design are trademarks of Sandvine Incorporated.
Sandvine Incorporated shall not be liable for technical or editorial errors or omissions contained herein; nor
for incidental or consequential damages resulting from the furnishing, performance or use of this material.
For information on all third party copyright material, on each Sandvine element, refer to the files located
in /var/db/copyrights.
Information in this document is subject to change without notice.
Sandvine is committed to ensuring the accuracy of our documentation and to continuous improvement. If
you encounter errors or omissions in this user guide, or have comments, questions or ideas, we welcome
your feedback. Please send your comments to Sandvine via e-mail at [e-mail]

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Contents
About this guide ...................................................................... 5
Document organization .......................................................... 6
Related documentation.......................................................... 7
Obtaining a support account ................................................... 7
User guides ........................................................................ 8
Document conventions........................................................... 9
Contacting Sandvine.............................................................10
Contacting Sandvine Customer support......................................11
Entering an issue ................................................................11
.....................................................................................12
Chapter 1Installing a Policy Traffic Switch ................................................ 13
Getting started...................................................................14
Overview of safety precautions ...............................................14
PTS front view ...................................................................15
Hardware requirements ........................................................16
PTS installation tasks ...........................................................17
Installing the PTS element.....................................................18
Connecting the PTS ground to the CO ground ..............................19
Connecting an AC power cable................................................20
Connecting DC power...........................................................21
Requirements...............................................................21
Connecting network cables ....................................................22
APPENDIXES
Appendix APTS 8210: Specifications and supported standards ......................... 25
Rear plate illustrated ...........................................................27
Expansion slots ..................................................................27
Network port LEDs...............................................................29
Port 1 and port 2 LEDs (base system) ........................................29
Network port card LEDs (expansion slots)...................................29
2-port 10/100/1000T......................................................30
2-port 1000(SX) (MM)......................................................30
2-port 10/100/1000T with bypass.......................................31
2-port 1000LX (SM) ........................................................32
2-port 1000SX (MM) with bypass.........................................32
2-port 1000LX (SM) with bypass .........................................33

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Cable descriptions ...............................................................34
RS-232 serial connector pinout................................................34
Fiber cabling support ...........................................................35
Signal levels for optical cards .................................................36
Fail-to-Fiber......................................................................36
Environmental specifications ..................................................37
Regulatory compliance .........................................................39
Canada ............................................................................39
Europe ............................................................................39
United States of America ......................................................40
Korea ..............................................................................40
Argentina .........................................................................40
Russia .............................................................................41
NEBS compliance.................................................................42
Mean time before failure.......................................................43
Calculated MTBF.................................................................43
Demonstrated MTBF ............................................................43
Appendix BInstalling slide rails ................................................................ 45
Installing rails ....................................................................46
Appendix CSafety warnings .................................................................... 49
Translated safety warnings.....................................................50
Qualified personnel warning...................................................50
Ground connection warning ...................................................50
Ground conductor warning.....................................................51
Class 1 laser product warning .................................................51
Radiation from open port aperture warning ................................51
Lightning activity warning .....................................................52
Taiwan: Class A device .........................................................52
Index .................................................................................. 53

About this guide
This preface describes how to use this guide.
Information is presented on the conventions that are
used, including caution and warning information.
Topics discussed include:
•“Document organization” on page 6 — describes
the content of this guide and indicates who should
use the information.
•“Related documentation” on page 7 — lists the
guides that are available. Instructions are included
for accessing Sandvine’s customer support web site
to obtain product documentation.
•“Document conventions” on page 9 — contains
information on syntax used throughout this guide,
including safety conventions.
•“Contacting Sandvine” on page 10 — provides
contact information for product inquiries and
technical support.

About this guide
6Installation Guide: PTS 8210 Rev. A08
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Document organization
This guide provides the necessary information to install a Policy Traffic Switch (PTS
8210).
Who should use this guide:
This guide is written for anyone assigned to install a Policy Traffic Switch. The
installer should be familiar with network and cabling terminology.
What is covered in this guide:
•Chapter 1: "Installing a Policy Traffic Switch" on page 13 — lists hardware
requirements and provides detailed procedures to mount a PTS in a rack, connect
the power, and connect LAN cables.
This guide contains a number of appendixes that provide hardware configuration
details.
•Appendix A: PTS 8210: Specifications and supported standards on page 25 —
provides information on cables, environmental specifications, regulatory
compliance, and NEBS for hardware configuration.
•Appendix B: Installing slide rails on page 45 — illustrates the procedure to install
the optional 24" slide rails.
•Appendix C: Safety warnings on page 49 — provides relevant translated safety
warnings.
When to use this guide:
Use the information presented in this guide to install a PTS element into a 19-inch
rack.

Related documentation
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Related documentation
You can access the most current Sandvine documentation at
http://support.sandvine.com/. To access this information you must have a support
account.
Obtaining a support account
To access the Sandvine Customer Support web site, you need to register for a support
account.
To request a support account:
1. Navigate to http://support.sandvine.com
2. Click Register for Support Account.
3. Fill in all mandatory fields. Although it is not required, it is recommended that
you enter the element serial number and port 1 MAC address of any one Sandvine
element
• Serial number — label is located on the right front of the element. The first
line is the model number and hardware configuration code. The second line is
the element serial number.
• Port 1 MAC address — label is located on the rear panel ledge.
Serial number and MAC address labels illustrated
4. Click Submit.
When you request has been processed, you will be emailed a confirmation indicating
that your support account is active.
Port 1 (CONTROL)
MAC: 003125-2d31a4
MAC Address
Serial Number
PTS 8210-C

About this guide
8Installation Guide: PTS 8210 Rev. A08
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User guides
The following table describes the guides and references that are available for the
PTS 8210. All documents are in PDF format and can be opened and read or printed
using Adobe® Acrobat® Reader®. You can obtain a free copy of this software from the
Adobe® web site at www.adobe.com/products/acrobat/.
Document Who should use this manual?
Getting Started with
Sandvine
This guide should be reviewed by all individuals
involved with the installation, configuration,
operations, and ongoing support of a PTS element.
This guide provides a list of the components shipped
with the element and contains detailed information
on accessing Sandvine’s support web site and
contacting Sandvine for support.
Network Configuration
Guide
The Network Configuration Guides is intended for
network engineers and system administrators who
are tasked with configuring an element.
The following topics are discussed:
• Site planning
•Cabling
• Network configuration
• Verifying the installation
Operations Guide This guide is intended for operations centre staff
who are tasked with element monitoring and
troubleshooting and with managing policies.
This following topics are discussed:
• Centralized authentication using RADIUS or
TACACS+
• Monitoring elements — SNMP variables, log
messages, logon security
•Showcommands
• Upgrading an element — obtaining and installing
package updates
• Troubleshooting

Document conventions
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Document conventions
Command descriptions use these conventions:
• Elements in square brackets ([ ]) are optional.
• Alternative but required keywords are grouped in braces ({ }) and separated
by vertical bars (|).
Examples use these conventions:
• Terminal sessions and sample console screen displays are in
screen font .
• Information you enter is in
boldface font .
• Nonprinting characters are in angle brackets (< >) in contexts where italics is
not available.
• Default responses to system prompts are in brackets ().
Note: Means reader take note. Notes contain helpful suggestions or references to
materials not contained in this guide.
Tip: Means the following information might help you solve a problem.
Caution: Means reader be careful. You are capable of doing something that might
result in equipment damage or loss of data.
Warning: This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards involved
with electrical circuitry and be familiar with standard practices for preventing
accidents. To see translations of the warnings that appear in this publication, refer to
Appendix C: Safety warnings on page 49.

About this guide
10 Installation Guide: PTS 8210 Rev. A08
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Contacting Sandvine
If you have questions about our products or require support, please contact Sandvine
Incorporated as follows:
Company/Product Inquiries: [e-mail]
Corporate Web Site: http://www.sandvine.com/
Customer Support Web Site: http://support.sandvine.com/
Customer Support E-mail: [e-mail]
Customer Support Phone: [phone]
Corporate Office
408 Albert Street, Waterloo, Ontario, Canada, N2L 3V3
Phone:[phone]
Fax: [phone]
Regional Sales and Support
Sandvine Limited
EMEA Sales
Pinewood, Chineham Business Park, Basingstoke, Hampshire, RG24 8AL, United
Kingdom
Phone: [phone]
Fax:[phone]