Siemens SIPIX SD100 User manual

Operating Manual
SIPIX SD100 Industry
Tablet PC
SIPIX SD100 / Remote Service

Siemens AG
Industry Sector
P.O. Box 48 48
90026 NUREMBERG
GERMANY
Ⓟ12/2017 Subject to change
Copyright © Siemens AG 2017.
All rights reserved
2
Siemens AG 2017 All rights reserved
Legal Information
Warning notice system
This manual contains information that must be observed to ensure your personal
safety and to prevent property damage. Notices referring to your personal safety
are highlighted in the manual by a safety alert symbol; notices referring to property
damage only have no safety alert symbol. The notices shown below are graded
according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are
not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are
not taken.
CAUTION
indicates that minor personal injury may result if proper precautions are not taken.
CAUTION
indicates that damage to property may result if proper precautions are not taken.
If multiple levels of hazards can occur, the warning is always displayed with the
highest possible level. A notice warning of injury to persons with a safety alert
symbol may also include a warning relating to property damage.
Qualified personnel
The product/system described in this documentation may be operated only by
personnel qualified for the specific task in accordance with the relevant
documentation, in particular its warning notices and safety instructions. Qualified
personnel are those who, based on their training and experience, are capable of
identifying risks and avoiding potential hazards when working with these
products/systems.
Proper use of Siemens products
Note the following:
CAUTION
Siemens products may only be used for the applications described in the catalog and in
the relevant technical documentation. If products and components from other
manufacturers are used, they must be recommended or approved by Siemens. Proper
transport, storage, installation, assembly, commissioning, operation, and maintenance
are required to ensure that the products operate safely and without any problems. The
permissible ambient conditions must be adhered to. The information in the relevant
documentation must be observed.

Siemens AG
Industry Sector
P.O. Box 48 48
90026 NUREMBERG
GERMANY
Ⓟ12/2017 Subject to change
Copyright © Siemens AG 2017.
All rights reserved
3
Siemens AG 2017 All rights reserved
Registered trademarks
All names identified by ® are registered trademarks of the Siemens AG. Third
parties using for their own purposes any other names in this document which refer
to trademarks might infringe upon the rights of the trademark owners.
Disclaimer of liability
We have reviewed the contents of this publication for agreement with the hardware
and software described. Nevertheless, we cannot assume responsibility for any
deviations that may arise. However, the information in this publication is reviewed
regularly and any necessary corrections are included in subsequent editions.
Security information
Siemens provides products and solutions with industrial security functions that
support the secure operation of plants, systems, machines and networks.
In order to protect plants, systems, machines and networks against cyber threats, it
is necessary to implement –and continuously maintain –a holistic, state-of-the-art
industrial security concept. Siemens products and solutions only form one element
of such a concept.
The customer is responsible for preventing unauthorized access to his plants,
systems, machines and networks. Systems, machines and components should
only be connected to the enterprise network or the Internet where necessary and
with appropriate security measures (e.g., use of firewalls and network
segmentation) in place.
Additionally, Siemens’ guidance on appropriate security measures should be taken
into account. For more information about industrial security, please visit
http://www.siemens.com/industrialsecurity.
Siemens’ products and solutions undergo continuous development to make them
more secure. Siemens strongly recommends applying product updates as soon as
they are available, and always using the latest product version. Use of product
versions that are no longer supported, and failure to apply latest updates may
increase customer’s exposure to cyber threats.
To stay informed about product updates, subscribe to the Siemens Industrial
Security RSS Feed under http://www.siemens.com/industrialsecurity.

Table of contents
Operating Manual SIPIX SD100
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Table of contents
Legal Information.....................................................................................................2
1Foreword.........................................................................................................5
2Product description SIPIX SD100..................................................................6
2.1 Scope of application ..........................................................................6
2.2 Set-up of SIPIX SD100......................................................................8
3Technical Data..............................................................................................10
3.1 Overview.........................................................................................10
3.2 Optional on-board and add-on modules...........................................11
4Notes.............................................................................................................12
4.1 General safety information...............................................................12
4.2 Maintenance....................................................................................13
5Start SIPIX SD100.........................................................................................14
6Establish Remote connection......................................................................15
6.1 Establish remote connection on the side of the remote expert..........15
6.1.1 Log-in through the Common Remote Service Platform (cRSP).........15
6.1.2 Desktop Sharing (VNC) ...................................................................17
6.1.3 Collaboration HUB - via Chrome......................................................22
6.2 Confirm remote connection on the side of the Tablet PC..................26
6.2.1 Confirm Desktop Sharing (VNC) of remote expert............................26
6.2.2 Start Collaboration Session on the Tablet PC...................................27
7Important functions......................................................................................29
7.1 HotTab............................................................................................29
7.2 Functions in one Collaboration Session –Expert Mode....................34
8Communications between Tablet PCs and field devices............................40
8.1 Setting up a link to the VIATOR Bluetooth HART Modem.................40
8.2 Setting up a link to the VIATOR USB HART Modem ........................46
8.3 Connection set-up to a HART field device over SIMATIC PDM.........48
9Appendix.......................................................................................................53
9.1 Service and Support........................................................................53
9.2 Links and Literature.........................................................................54
9.3 History.............................................................................................54

1 Foreword
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1 Foreword
Purpose of the operating manual
This document provides a step-by-step guide to setting up a remote connection
between the SIPIX SD100 industrial Tablet PC (short Tablet PC) and a remote
expert. In addition, it contains information on the use and functions of the
audio / video collaboration software "SIPIX RC", the "HotTab" software and the
connection set-up to a HART field device through a HART modem.
Core contents
This document deals with the following key topics:
Product description
Technical data
Operation of the SIPIX Industry Tablet PC
Set-up of a remote connection through the Common Remote Service Platform
(cRSP)
Connection set-up to a field device
Functions in one Collaboration Session
Servicing and maintenance

2 Product description SIPIX SD100
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2 Product description SIPIX SD100
The SIPIX SD100 is a highly flexible and powerful Industry Tablet PC. The robust
and compact 10.1” display is designed for use in harsh industrial environments and
has been specifically developed for use in potentially explosive atmospheres.
2.1 Scope of application
The Tablet PC carries out the collection, processing, and (radio) transmission of
data within and outside of potentially explosive atmospheres.
The scope of application of the Tablet PC lies primarily within remote access to
field equipment and field service.
It supports remote access to field instruments
via PCS 7 and SIMATIC PDM or PDM as a stand-alone
with permanent local SIMATIC PDM installation within a third-party process
control system/automation system that provides HART, PROFIBUS and
Foundation Fieldbus and MODBUS communications.
with permanent local SIMATIC PDM installation within a third-party process
control system/automation system that supports the HART, PROFIBUS,
Foundation Fieldbus and MODBUS communications protocols.

2 Product description SIPIX SD100
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Highlights
Application in potentially explosive areas
Real Time Audio / Video Collaboration (SIPIX RC) via cRSP
Full use in the field, direct access to field devices
High robustness (military specification MIL-STD-2106)
Larger operating temperature range
Desktop Sharing via cRSP
Cameras on the front and back
Extensible functions
Benefits
The use of the Tablet PC offers different advantages, both for experts with remote
access, as well as for on-site service field engineers:
Remote access to Tablet PC
–Process Instrumentation Service (PI Service) can be done remotely without
specific knowledge in the field technique by an expert
–Several experts can simultaneously access a Tablet PC
Training on the Job
Training of service field engineers with the help of an expert during the use of
the service.
Mobility
Optimized workflows
Increased safety
On-board software components
The pre-installed software components and their settings are optimally matched, so
that they are executable together on your system. This is verified in particular
through system testing and is ensured throughout the entire LifeCycle.
The following software components are pre-installed on a Tablet PC:
SIPIX RC V1.1
SIMATIC PDM V9.0
cRSP SSL Client for Remote Service
Tight VNC for desktop sharing
Dolphin Plus
Flowtool
Si-Ware
SITRANS LUT400
Siwatool V4, Siwatool V7, Siwatool M
Siprom T

2 Product description SIPIX SD100
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2.2 Set-up of SIPIX SD100
Front side
1 2 3
5678
4
Table 2-1
Item
Description
1
Integrated microphone
2
2 Megapixel Camera
3
Brightness sensor
4
Indicators
5
On/off button
6
Home button
7
Function key (Fn1), freely programmable
8
10" Touchscreen

2 Product description SIPIX SD100
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Rear:
1 2 3 4 5 1
6
7
8
9
111
12
13 10101
14
15
16
Table 2-2
Item
Description
1
Hand strap fastening
2
Expansion slot, for example for RFID module
3
LED flash
4
5 Megapixel Camera
5
Barcode Scanner, optional
6
Battery removal
7
Battery
8
Stylus
9
Battery lock
10
Loudspeaker
11
Interface for docking station, not visible
12
SIM card slot
13
LTE module, optional
14
External I/O interface under protective cover (only for use in potentially
explosive atmospheres)
Power connection (DC)
Audio-combo connection (Mic in/Line out)
USB 3.0
30-pin combo port (Giga-LAN or RS232)
Micro SD slot
Micro HDMI
15
Volume keys (+/-)
16
Function key (Fn2), freely programmable

3 Technical Data
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3 Technical Data
3.1 Overview
Table 3-1
Degree of protection (EN 60529)
Protection class
IP65
Explosion protection
ATEX
Ex II 3G Ex ic IIA/IIC T5 Gc
Ex II 3D Ex ic IIB T90 °C Dc IP 54
Test certificate
ESP 15 ATEX 1 823 X
IECEx
Ex ic IIA/IIC T5 Gc
Ex ic IIB T90 °C Dc IP 54
Test certificate
IECEx ESP 15.0010X
UL
Class I Division 2 Groups A, B, C, D T4 A
Test certificate
UL File E32 1557
Temperature range
Outside Ex area
-20 °C to +60 °C
Within Ex area
-20 °C to +50 °C
Storage
-30 °C to +70 °C
Humidity during operation
30% –90% (no condensation)
Power supply
Battery life
Up to 8 hours
Battery
7.4 V, at least 5300 mAh, lithium polymer
Charging time
2.5 h
Mains adapter
AC 100 –240 V, 50 –60 Hz / DC 19 V
System
Processor
Quad-Core, Intel BayTrail-M, 1.8 GHz
Working storage
8 GB SODIMM DDR3L-1600
Hard disk storage
128 GB or 256 GB mSATA MLC SSD
Storage options
1 x micro SD slot (supports up to 64 GB)
option to upgrade to 256 GB
Operating system
Windows® Embedded 8.1 Industry
Pro –64 bit (standard delivery)
Windows® 7 Professional –Service
Pack 1 –64 Bit without MUI,
(Multilingual): only in English
Windows® 10 Enterprise 2015 LTSB
64 Bit –multi-language

3 Technical Data
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Display and Touchscreen
Size
10.1"
Resolution
1920 x 1200
Brightness
700 cd/m² (fully daylight capable)
Contrast ratio
800:1
Touchscreen
Multi-Touch-PCT/Bonded/Gorilla Glass
3 mm
Communications
WLAN
IEEE 802.11 a/b/g/n
Bluetooth
Bluetooth 4.0 (Class I)
GPS
u-Blox Neo-6Q with accuracy of up to 2.5 m
LTE module
Network options for USA and EU
Data acquisition
Front/rear camera
2 megapixel in front/5 megapixel at rear
with LED flash
USB port
USB 3.0
Sensors
Sensors
Gyrometer, E-Compass, light, G-sensor
Size and weight
Size
271.8 mm x 197.2 mm x 19.0 mm
Weight incl. battery
1.5 kg
3.2 Optional on-board and add-on modules
Table 3-2
Optional on-board modules
Scanner options
1D-/2D Imager
Bar-/QR Code
RFID HF Reader
13.56 MHz
ISO 15693
ISO 14443-A
ISO 18092
Optional add-on modules
RFID UHF
Dual Band Reader
EU: 865 to 869 MHz
US: 902 to 928 MHz
WWAN
4G/LTE module with European
frequencies
4G/LTE module with North American
frequencies
HSPA+
GSM/GPRS (EU or US)
HART add-on module
Type 17-A1Z0-0005
Type B7-A2Z0-0033
Type G7-A0Z0-0007

4 Notes
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4 Notes
4.1 General safety information
Do not dry wipe or clean equipment in a potentially explosive atmosphere.
Do not open equipment in a potentially explosive atmosphere.
Do not change or charge a battery in a potentially explosive atmosphere.
General legal regulations or directives on occupational safety, accident
prevention regulations and environmental protection laws must be observed,
such as the operational safety ordinance (BetrSichV) or the applicable national
regulations.
Wear suitable clothing and footwear to reduce the risk of dangerous
electrostatic charges.
Avoid heat influences outside the specified temperature range.
Protect the device from external influences.
Do not expose the device to corrosive/aggressive liquids, vapors or spray mist!
In the event that the device malfunctions or the housing is damaged,
immediately remove it from the potentially explosive atmosphere and move it to
a safe place.
Note
You can find additional “safety information” in the outline instructions by clicking
on the following link: http://automation.bartec.de/tabletpcE.htm
Conditions for safe operation in potentially explosive atmospheres
The device must be protected against shocks with high impact energy, strong
UV-radiation and strong charge generating processes.
No connections may be used in potentially explosive atmospheres.
The battery may not be removed, replaced or charged in potentially explosive
atmospheres.
The RFID module may be not be installed or dismantled in potentially explosive
atmospheres. The flash (LED) on the camera may not be operated in
potentially explosive atmospheres as a continuous light.
The battery must be locked inside potentially explosive atmospheres.
When you use the wrist strap, the device is only suitable for gas groups IIA.
DANGER
Non-certified accessories pose a risk to explosion protection.
In a potentially explosive environment, there is a threat to life!
The headset connector can only be used outside of the potentially explosive
atmosphere!

4 Notes
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4.2 Maintenance
For electrical installations, the relevant deployment and operating regulations must
be observed (such as Directive 99/92/EC, Directive 94/9/EC, BetrSichV or the
applicable national regulations EN 60079-14, IEC 60079-14 and the DIN VDE 0100
series).
Note the national waste disposal regulations in the event of disposal.
Service Regularly update the Windows environment (security patches) and virus scanner
signatures. This is imperative in order to always maintain the functionality and
safety of your device.
Note
More information on the topic of “Industrial Security” can be found in the
“SIMATIC process control system PCS 7 Compendium Part F - Industrial
Security” manual:
https://support.industry.siemens.com/cs/ww/en/view/109742220
Inspection
In accordance with EN 60079-17 and EN 60079-19, the operator of electrical
installations in potentially explosive atmospheres is obliged to have them checked
by a qualified electrician to ensure their proper state.
Repairs Repairs of explosion-protected equipment may be carried out only by authorized
persons using original spare parts and in accordance with the state of the art. The
applicable directives must be observed.
Commissioning
Before entry into service, make sure that all components and documentation are
available.
Note
You can find additional information on the topic of “Maintenance” in the outline
instructions by clicking on thefollowing link:
http://automation.bartec.de/tabletpcE.htm

5 Start SIPIX SD100
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5 Start SIPIX SD100
1. Hold down the on/off button (1) to turn on until the blue LED (2) lights up.
1
2
If the Tablet PC has booted, the Windows login page opens.
2. Click on the text box and enter the default login password "Siemens" using the
on-screen keyboard.
Note
Safety instruction
Immediately after first entry into service, change the Windows login password.
3. Confirm the entry with "Enter".
Note
If you use a SIM card, a SIM card password may be requested, if necessary,
after the Windows login.

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6 Establish Remote connection
The remote expert initializes the remote connection over cRSP.
The on-site technician then releases access for the remote connection.
Both procedures are described step-by-step in the sections that follow.
Establish remote connection on the side of the remote expert, Chapter 6.1
Confirm remote connection on the side of the Tablet PC, Chapter 6.1
Note
You will find additional information on the topic of “Remote Service” under:
https://www.siemens.com/global/en/home/products/services/industry.html
6.1 Establish remote connection on the side of the remote
expert
No additional software is required to establish the connection. The connection is
through the Common Remote Service Platform (cRSP)
The cRSP framework is used to communicate with machines outside the SIEMENS
network.
6.1.1 Log-in through the Common Remote Service Platform (cRSP)
1. Open the following link in the “Google Chrome” browser to log in to the cRSP
system: https://crsp1.siemens.com/industry/
2. Click the “Login PKI” button.

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If no account has been created in the cRSP system for the remote expert, the error
message "Error: Login with PKI failed." appears. In this case, first create an
account as a remote expert in the cRSP system. Contact Technical Support.
3. Click on “Customer Systems > Search via Site” in the menu bar.
4. Click on the button "Search". If there are multiple access points available,
inputting search criteria in the filter is recommended.
5. Select the tablet of the on-site technician (here "SIEMENS_PITablet_0007").
In the next step, three types of access to the Tablet PC are available:
–"Desktop Sharing (VNC)" (Chapter 6.1.2)
The expert can use the Tablet PC remote.
–Collaboration session via
a. "Collaboration HUB - via Chrome" (recommended, Chapter 6.1.3)
The expert can remotely draw notes on still images using the Tablet
camera of the on-site technician, for example.

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b. "Collaboration Session"
The same function as "Collaboration HUB - via Chrome". The collaboration
session is invoked via a separately launched Google chrome browser
window.
6.1.2 Desktop Sharing (VNC)
Requirements
Log-in through the Common Remote Service Platform
Tablet PC is connected to the Internet
1. Click on "Desktop Sharing (VNC)".
2. Confirm the message “Do you want this website...” by clicking the “Accept”
button.
3. Confirm the message “Do you want to run this application...” by clicking the
“Accept” button.
The browser opens a new tab with the connections.
If the on-site technician is not yet connected to the Internet, a dialog box appears,
"Connection failure" with the note "Invalid Authorization...".
Click on the “OK” button to acknowledge the message and then click on the
“Disconnect” button. Wait until the Tablet PC is connected to the Internet and then
perform step 1 again.
If you are successfully connected, skip to step 4.

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1
2
4. Enter "Password" in the "Standard VNC authentication" dialog box and the
default password "Admin" in the text box, or use the individual password of the
on-site technician.
Note
The VNC password on delivery is “Admin". Change this password before first
use of the Tablet PC for security reasons.
The on-site technician must confirm your remote inquiries and thus allow access. If
the on-site technician has confirmed your remote inquiry, a new window with the
Tablet PC home screen opens automatically.
You can operate the Tablet PC remotely. If the confirmation is not done on a Tablet
PC, the connection is automatically declined.

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Note
If you switch the remote window and return to your desktop, the desktop sharing
remains active in the background.
The mouse pointer stops on the Tablet PC, but the mouse clicks of the remote
expert work in parallel on the Tablet PC.
Avoid a high number of clicks on your desktop in order that no unwanted clicks
are triggered on the Tablet PC.
Minimize / maximize the window through the following icon in the system tray:
5. Click on the “Connection options...” icon in the menu bar.
6. From the “Scale by" drop-down list box, select the required scaling for the
home screen (90% here) and click "OK".
7. Click on the “Fullscreen” icon in the menu bar to make the entire home screen
of the Tablet PC visible.

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Use the key combination "Ctrl-Alt-Shift + F” to exit fullscreen.
8. If you want to end desktop sharing, click the "Disconnect” button in the
"Desktop Sharing (VNC)" area in the browser.
Copy files You can copy files from the local PC to the Tablet PC, and vice versa.
1. Click on the “Transfer files...” symbol in the menu bar.
Note
The menu bar is not visible in fullscreen mode.