Siemens SIMATIC ITP1000 User manual

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SIMATIC
Industrial Tablet PC
SIMATIC ITP1000
Operating Instructions
05/2017
A5E37340160
-AB
Preface
Overview
1
Safety notes
2
Commissioning the device
3
Devise functions and
operating the device
4
Device maintenance and
repair
5
Technical specifications
6
Technical Support
A
Labels and symbols
B
Abbreviations
C

Siemens AG
Division Digital Factory
Postfach 48 48
90026
NÜRNBERG
GERMANY
A5E37340160-AB
Ⓟ
04/2017 Subject to change
Copyright © Siemens AG 2017.
All rights reserved
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by
personnel qualified
for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 3
Preface
Purpose of this documentation
These operating instructions contain all the information you need for commissioning and
operating the SIMATIC ITP1000.
It is intended both for testing/debugging personnel who commission the device and connect
it with other units (automation systems, further programming devices), as well as for service
and maintenance personnel who install expansions or carry out fault/error analyses.
Validity of this documentation
This documentation is valid for all supplied versions of the SIMATIC ITP1000 and describes
the delivery status as of May 2017.
Position in the information scheme
These operating instructions are available on supplied USB flash drive "Documentation and
Drivers".
For supplementary instructions on how to handle the software, please refer to the
corresponding manuals.
Conventions
The term "device" is sometimes used to refer to the SIMATIC ITP1000 product in this
documentation.
History
Currently released versions of this operating manual:
Issue
Comment
01/2017 First edition
05/2017 •Battery capacity decreases with higher ambient temperatures, see section
Notes on battery operation (Page 32).
•Can also be ordered with Intel® Core™ Celeron (Skylake H) processor, see
section Features (Page 11).
•Can also be ordered with 16 GB RAM, see section Features (Page 11).
•Can also be ordered with Windows 10 2016 LTSB operating system, see
section Features (Page 11).

Preface
SIMATIC ITP1000
4Operating Instructions, 05/2017, A5E37340160-AB

SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 5
Table of contents
Preface ................................................................................................................................................... 3
1 Overview................................................................................................................................................. 9
1.1 Product description ...................................................................................................................9
1.1.1 Overview ...................................................................................................................................9
1.1.2 Application areas ....................................................................................................................10
1.1.3 Highlights ................................................................................................................................10
1.1.4 Features..................................................................................................................................11
1.2 Design of the device ...............................................................................................................13
1.2.1 Exterior design ........................................................................................................................13
1.2.1.1 Front........................................................................................................................................13
1.2.1.2 Back ........................................................................................................................................14
1.2.1.3 Top view..................................................................................................................................14
1.2.1.4 Bottom view ............................................................................................................................15
1.2.1.5 Left view..................................................................................................................................15
1.2.1.6 Right view ...............................................................................................................................16
1.2.2 Operator controls ....................................................................................................................17
1.2.2.1 On/off button ...........................................................................................................................17
1.2.2.2 Buttons ....................................................................................................................................17
1.2.3 Status displays........................................................................................................................18
1.3 Layout of the docking station ..................................................................................................19
1.4 Accessories.............................................................................................................................21
2 Safety notes.......................................................................................................................................... 23
2.1 General safety instructions .....................................................................................................23
2.2 Safety note on barcode reader and RFID reader ...................................................................26
2.3 Safety guidelines for transport ................................................................................................27
2.4 Notes about usage..................................................................................................................28
3 Commissioning the device .................................................................................................................... 29
3.1 Preparations............................................................................................................................29
3.1.1 Checking delivery....................................................................................................................29
3.1.2 Noting the device identification data .......................................................................................30
3.2 General information on commissioning ..................................................................................31
3.3 Power supply ..........................................................................................................................32
3.3.1 Notes on battery operation .....................................................................................................32
3.3.2 Connecting the power supply .................................................................................................35
3.4 Switching on the unit...............................................................................................................38
3.5 Operating modes ....................................................................................................................39
3.6 Connecting peripheral devices ...............................................................................................40

Table of contents
SIMATIC ITP1000
6Operating Instructions, 05/2017, A5E37340160-AB
4 Devise functions and operating the device ............................................................................................ 43
4.1 Notes on operation................................................................................................................. 43
4.1.1 Operating the device.............................................................................................................. 43
4.1.2 Charging the device ............................................................................................................... 44
4.1.3 Configuring the device ........................................................................................................... 45
4.1.4 Using barcode reader ............................................................................................................ 45
4.1.5 Use RFID reader.................................................................................................................... 47
4.1.6 Using SD cards and multimedia cards................................................................................... 47
4.1.7 Using camera ......................................................................................................................... 48
4.2 Connecting the device to systems and networks................................................................... 48
4.3 Intel Active Management Technology.................................................................................... 49
4.4 Trusted Platform Module (TPM)............................................................................................. 50
4.5 WLAN and Bluetooth ............................................................................................................. 51
4.5.1 General information about WLAN and Bluetooth................................................................... 51
4.5.2 Safety notices for WLAN and Bluetooth operation ................................................................ 52
5 Device maintenance and repair............................................................................................................. 53
5.1 Maintaining and caring for the touch screen.......................................................................... 53
5.2 Replacement interval ............................................................................................................. 54
5.3 Installing and removing hardware .......................................................................................... 54
5.3.1 Replacing rechargeable battery ............................................................................................. 54
5.3.2 SSD kit ................................................................................................................................... 56
5.3.3 Change SSD .......................................................................................................................... 57
5.3.4 Replacing the backup battery ................................................................................................ 57
5.4 Reinstalling the software........................................................................................................ 58
5.4.1 Installing drivers and software ............................................................................................... 58
5.4.2 Reinstalling the operating system.......................................................................................... 59
5.4.3 Restoring the delivery state ................................................................................................... 60
5.4.4 Updating the operating system .............................................................................................. 61
5.4.5 Installing Windows 7 .............................................................................................................. 62
5.4.6 Setting up partitions in Windows............................................................................................ 64
5.4.7 Setting up the language selection using the Multilanguage User Interface (MUI)................. 65
5.4.7.1 Setting up the language selection in Windows 7 ................................................................... 65
5.4.7.2 Setting up the language selection in Windows 10 ................................................................. 67
5.5 Backing up data ..................................................................................................................... 68
5.6 Recycling and disposal .......................................................................................................... 68

Table of contents
SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 7
6 Technical specifications ........................................................................................................................ 69
6.1 Certificates and approvals ......................................................................................................69
6.2 Directives and declarations.....................................................................................................70
6.2.1 Guidelines and declarations ...................................................................................................70
6.2.2 ESD Guidelines.......................................................................................................................71
6.3 Technical specifications ..........................................................................................................73
6.4 External interfaces ..................................................................................................................78
6.4.1 DC-In.......................................................................................................................................78
6.4.2 USB 3.0 Type A ......................................................................................................................78
6.4.3 USB 3.0 Type C ......................................................................................................................79
6.4.4 RS232 (COM1) .......................................................................................................................80
6.4.5 Mini DisplayPort ......................................................................................................................81
6.4.6 RJ45 Ethernet .........................................................................................................................82
6.4.7 UAJ .........................................................................................................................................82
6.5 System resources ...................................................................................................................83
6.6 BIOS description .....................................................................................................................83
6.6.1 Overview .................................................................................................................................83
6.6.2 Keyboard inputs for the BIOS .................................................................................................84
6.6.3 Opening the BIOS selection menu .........................................................................................84
6.6.4 Structure of the BIOS Setup menu .........................................................................................86
6.6.5 Exit menu ................................................................................................................................88
6.6.6 Default BIOS Setup entries.....................................................................................................89
6.6.7 BIOS update ...........................................................................................................................93
6.6.8 Alarm, error and system messages ........................................................................................95
6.7 Active Management Technology (AMT) .................................................................................96
6.7.1 Introduction .............................................................................................................................96
6.7.2 Overview of AMT ....................................................................................................................97
6.7.3 Enabling Intel® AMT / basic configuration..............................................................................97
6.7.4 Reset Intel® AMT to default settings with Un-configure.........................................................99
6.7.5 Determining the network address ...........................................................................................99
6.7.6 Forcing user consent ............................................................................................................100
A Technical Support ............................................................................................................................... 101
A.1 Service and support ..............................................................................................................101
A.2 Troubleshooting ....................................................................................................................102
A.2.1 General problems .................................................................................................................102
A.2.2 Problems with WLAN ............................................................................................................103
B Labels and symbols ............................................................................................................................ 105
B.1 Overview ...............................................................................................................................105
B.2 Safety....................................................................................................................................105
B.3 Operator controls ..................................................................................................................105
B.4 Certificates, approvals and markings....................................................................................106
B.5 Interfaces ..............................................................................................................................107

Table of contents
SIMATIC ITP1000
8Operating Instructions, 05/2017, A5E37340160-AB
C Abbreviations.......................................................................................................................................109
C.1 Abbreviations ....................................................................................................................... 109
Index ...................................................................................................................................................111

SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 9
Overview
1
1.1
Product description
1.1.1
Overview
SIMATIC ITP1000 is a high-performance Tablet PC and specially customized to the
requirements of industrial applications.
●High-level performance and high graphics performance
●High functionality
●Extremely robust
●Compact design

Overview
1.1 Product description
SIMATIC ITP1000
10 Operating Instructions, 05/2017, A5E37340160-AB
1.1.2
Application areas
SIMATIC ITP offers system integrators, plant constructors and integrators of manufacturing
plants a Tablet PC platform for high-performance applications and IT applications for:
●Process and visualization applications
●mobile service
●Measuring and test tasks
●Operator control and monitoring
●Quality assurance tasks and monitoring tasks
●Data acquisition and management
1.1.3
Highlights
●High-performance semi-rugged device
●Functional expansions such as RFID reader, barcode reader, camera
●Freely configurable function keys
●Openness for various applications, such as SIMATIC Runtime software products
●Externally accessible ports such as LAN, serial port, USB type A and type C, MiniDisplay
port
●Touch screen with multitouch function
●Continuous running duty up to +45 °C
●Height of fall tested according to MIL810

Overview
1.1 Product description
SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 11
1.1.4
Features
General features
Type of construction
Mobile device
Processor Depending on the device configuration:
•Intel® Core™ i5 QuadCore (Skylake H)
•Intel® Core™ Celeron (Skylake H)
RAM •4 GB
•8 GB
•16 GB
Graphics •Graphic controller: Intel® HD graphics 530
•Graphics memory: part of the graphic memory is dynamically
shared in the system memory
•
Resolutions/frequencies/colors: according to the setting options
of the graphics driver
Display •10.1" (1280 x 800)
•Multi-touch (capacitive touch screen, PCAP technology)
Power supply •100 to 240 V, wide range
•Connection of power supply directly to the device or to the
docking station
Front keys •On/off button
•Function keys F1 to F6 are freely configurable
•Home
•Locking
Status displays on the device
(LEDs)
•Rechargeable battery
•Operation
•Mass storage
•User program
•Card reader
•WLAN/Bluetooth
Camera
Full HD, for documentation purposes
Storage media
SSD •SSD, ≥ 256 GB
•M.2, SATA
•For information on capacity, refer to the ordering documents

Overview
1.1 Product description
SIMATIC ITP1000
12 Operating Instructions, 05/2017, A5E37340160-AB
General features
Reader
Barcode reader 1D/2D barcode scanner
RFID reader
Reading RFId tags
Card reader •SD card incl. SC UHS-II
•Multi Media Card (MMC)
Interfaces
COM
Serial port RS 232 (COM1)
USB •2 x USB 3.0 Type A, SuperSpeed
•1 x USB 3.0 Type C
Ethernet
1 x GB Ethernet (RJ45)
WLAN
IEEE 802.11 a/b/g/n
Bluetooth
Bluetooth 4.0
Audio
Universal audio jack (UAJ)
Safety
TPM
TPM 2.0 module
Anti-theft protection
Kensington lock
Software
Operating system: Installed:
•Windows 7 Ultimate 64-bit, 6 languages
German, English, French, Spanish, Italian, Chinese
•Windows 10 2016 LTSB, 6 languages
German, English, French, Spanish, Italian, Chinese

Overview
1.2 Design of the device
SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 13
1.2
Design of the device
1.2.1
Exterior design
1.2.1.1
Front
①
On/off button
②
Function keys F1 to F6, on left and right
③
Locking key
④
Display
⑤
HOME key
⑥
RFID reader (optional)
⑦
Status displays
You will find information on the functions of the individual components in the following
sections:
●On/off button (Page 17)
●Buttons (Page 17)
●Status displays (Page 18)
●Use RFID reader (Page 47)

Overview
1.2 Design of the device
SIMATIC ITP1000
14 Operating Instructions, 05/2017, A5E37340160-AB
1.2.1.2
Back
①
4 x screws for fastening accessories, for example, carrying strap
②
2 x support points for docking station
③
Cover for battery
④
Lighting / flash for camera
⑤
Camera lens (optional)
⑥
Operation indicator for camera (blue = camera running)
⑦
Ventilation slots
⑧
Loudspeaker
1.2.1.3
Top view
①
Card reader for:
•SD card (including SD UHS-II)
•Multi Media Card (MMC)
②
Ethernet
③
2 x USB 3.0 Type A
④
Mini DisplayPort
⑤
RS-232
⑥
Ventilation slots

Overview
1.2 Design of the device
SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 15
1.2.1.4
Bottom view
①
Barcode reader
②
Interface for docking station
1.2.1.5
Left view
①
Universal audio jack (UAJ) Connection for audio devices
②
USB 3.0 Type C
③
Socket for connection to the power supply: DC-In 19 V

Overview
1.2 Design of the device
SIMATIC ITP1000
16 Operating Instructions, 05/2017, A5E37340160-AB
1.2.1.6
Right view
①
Opening for Kensington lock

Overview
1.2 Design of the device
SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 17
1.2.2
Operator controls
1.2.2.1
On/off button
The on-off button is located on the front of the device, see section "Front (Page 13)".
The on/off button (power) has the following functions:
●Switch device on/off (hold the button down for approximately 1 second; the response
depends on the Windows power option settings)
●Switch device off in the event of a fault (hold down for more than 5 seconds)
1.2.2.2
Buttons
The keys are located on the front of the device, see section "Front (Page 13)".
HOME key
●Opens the Windows Start menu
●<Home-Key> + <On-Off-Key>:
Opens the logon mask; corresponds to the shortcut "<Ctrl> + <Alt> + <Del>" for PCs
Locking key
●locks the display from inadvertent operation: Unlock by pressing the Locking key again
●Display is dimmed, no input and no display are possible
Function keys
●freely configurable with the SIMATIC IPC Configuration Center
●SIMATIC IPC Configuration Center is pre-installed in delivery condition.
●For more information, refer to SIMATIC IPC Configuration Center in section "Configuring
the device (Page 45)".

Overview
1.2 Design of the device
SIMATIC ITP1000
18 Operating Instructions, 05/2017, A5E37340160-AB
1.2.3
Status displays
The status displays (LEDs) are located on the front of the device, see section
"Front (Page 13)".
System LEDs
System LEDs indicate various operating states.
Symbol
Meaning
Colors
Meaning of colors
Rechargeable
battery
GREEN
ORANGE
RED
OFF
Battery is charged
Battery is being charged.
Battery capacity too low (only with battery op-
eration)
No battery available
Operation GREEN
ORANGE
GREEN flashing
ORANGE flashing
OFF
Mains operation
Battery operation
Mains operations, device is in sleep mode
Battery operation, device is in sleep mode
Device is switched off
Mass storage GREEN Access to the external memory (hard disk,
optical drive)
User program RED
GREEN
The status display can be controlled from the
user program.
Card reader GREEN Card reader for SD cards and multimedia cards
is active
Wireless LED
The wireless LED relates both to WLAN and to Bluetooth. You may customize both functions
in the corresponding application during installation of the software.
Symbol
Meaning
Colors
Meaning of colors
WLAN/Bluetooth ORANGE
OFF
Radio connection switched on
Radio connection switched off

Overview
1.3 Layout of the docking station
SIMATIC ITP1000
Operating Instructions, 05/2017, A5E37340160-AB 19
1.3
Layout of the docking station
Device in docking station
Front view
①
2 x latching, magnetic
②
2 x Docking Detect buttons
③
4 x supporting foot
④
2 x sliding surface for centering the device
⑤
Cover for docking connector

Overview
1.3 Layout of the docking station
SIMATIC ITP1000
20 Operating Instructions, 05/2017, A5E37340160-AB
Top view
①
Docking connector
Connections to the docking station
①
Ethernet
②
2 x USB 2.0 Type A
③
Display Port
④
Socket for connection to the power supply: DC-In 19 V