Simons Voss Technologies SmartBridge User manual

SmartBridge
Manual
29.08.2020

Contents
1 General .......................................................................................................................................................... 3
2 General safety instructions.....................................................................................................................4
3 Product-specific safety instructions....................................................................................................6
4 Meaning of the text formatting ............................................................................................................. 7
5 Scope of delivery........................................................................................................................................8
5.1 Accessories .........................................................................................................................................................8
6 Connections.................................................................................................................................................9
7 Installation ................................................................................................................................................. 10
7.1 Setting up SmartBridges..............................................................................................................................11
7.1.1 A SmartBridge.................................................................................................................................. 11
7.1.2 Two or more SmartBridges.......................................................................................................11
7.2 Antenna ...............................................................................................................................................................12
8 Initial operation..........................................................................................................................................15
8.1 SmartBridge in MobileKey ......................................................................................................................... 15
8.1.1 Setting up SmartBridges ...........................................................................................................15
8.1.2 Deleting SmartBridge.................................................................................................................. 17
9 Maintenance.............................................................................................................................................. 18
10 Signalling .................................................................................................................................................... 19
11 Fault rectification.................................................................................................................................... 20
11.1 Reset ................................................................................................................................................................... 20
12 Technical specifications ........................................................................................................................22
12.1 Optional external antenna ....................................................................................................................... 24
12.1.1 Electrical specifications ............................................................................................................24
12.1.2 Connection specifications........................................................................................................25
12.1.3 Mechanical specifications and dimensions ....................................................................25
13 Declaration of conformity .................................................................................................................... 26
14 Help and other information .................................................................................................................. 27
SmartBridge (Manual) Contents
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1 General
With the SmartBridge, you can manage and programme the network-
capable components of the MobileKey system wirelessly:
Programme remotely. You no longer have to go physically to the lock,
but can programme the changes to the components directly via
WaveNet.
Import access lists remotely. If you have many locks with an access
protocol, you save a lot of time by being able to read out all locks
centrally.
Perform emergency openings. Allow users access without having to
physically go to the lock in question.
NOTE
Compatibility with MobileKey
The device is also used with other firmware in other product families. You
can use the device with this firmware (=SmartBridge) only for MobileKey.
Check the article number.
9If the part number is MK.SMARTBRIDGE, it is a SmartBridge.
SmartBridge (Manual) 1. General
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2 General safety instructions
Signal word (ANSI
Z535.6) Possible immediate effects of non-compliance
DANGER Death or serious injury (likely)
WARNING Death or serious injury (possible, but unlikely)
CAUTION Minor injury
IMPORTANT Property damage or malfunction
NOTE Low or none
WARNING
Blocked access
Access through a door may stay blocked due to incorrectly fitted and/or in-
correctly programmed components. SimonsVoss Technologies GmbH is
not liable for the consequences of blocked access such as access to in-
jured or endangered persons, material damage or other damage!
Blocked access through manipulation of the product
If you change the product on your own, malfunctions can occur and access through a door can
be blocked.
Modify the product only when needed and only in the manner described in the
documentation.
IMPORTANT
Damage resulting from electrostatic discharge (ESD)
This product contains electronic components that may be damaged by electrostatic discharges.
1. Use ESD-compliant working materials (e.g. Grounding strap).
2. Ground yourself before carrying out any work that could bring you into contact with the
electronics. For this purpose, touch earthed metallic surfaces (e.g. door frames, water pipes
or heating valves).
Damage resulting from liquids
This product contains electronic components that may be damaged by liquids of any kind.
Keep liquids away from the electronics.
Damage resulting from aggressive cleaning agents
The surface of this product may be damaged as a result of the use of unsuitable cleaning agents.
Only use cleaning agents that are suitable for plastic or metal surfaces.
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Damage as a result of mechanical impact
This product contains electronic components that may be damaged by mechanical impacts of
any kind.
1. Avoid touching the electronics.
2. Avoid other mechanical influences on the electronics.
Damage as a result of overcurrent or overvoltage
This product contains electronic components that may be damaged by excessive current or
voltage.
Do not exceed the maximum permissible voltages and/or currents.
Damage due to polarity reversal
This product contains electronic components that may be damaged by reverse polarity of the
power source.
Do not reverse the polarity of the voltage source (batteries or mains adapters).
Operational malfunction due to radio interference
This product may be affected by electromagnetic or magnetic interference.
Do not mount or place the product directly next to devices that could cause electromagnetic
or magnetic interference (switching power supplies!).
Communication interference due to metallic surfaces
This product communicates wirelessly. Metallic surfaces can greatly reduce the range of the
product.
Do not mount or place the product on or near metallic surfaces.
NOTE
Intended use
SimonsVoss-products are designed exclusively for opening and closing
doors and similar objects.
Do not use SimonsVoss products for any other purposes.
Qualifications required
The installation and commissioning requires specialized knowledge.
Only trained personnel may install and commission the product.
Modifications or further technical developments cannot be excluded and may be implemented
without notice.
The German language version is the original instruction manual. Other languages (drafting in the
contract language) are translations of the original instructions.
Read and follow all installation, installation, and commissioning instructions. Pass these instruc-
tions and any maintenance instructions to the user.
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3 Product-specific safety instructions
CAUTION
Risk of burns due to hot circuit board
If you power the device with Power-over-Ethernet (PoE), the board can be-
come very hot.
Allow the unit to cool down before opening the housing.
Risk of electric shock from connected power supply
The device is supplied with power during operation. Opening the housing and touching live parts
may result in electric shock.
1. If the power supply is connected, do not open the housing.
2. Disconnect the power supply (or disconnect the network cable) before opening the housing.
NOTE
Unauthorised access with standard access data
The standard access data can be viewed freely. Unauthorised persons can-
not change the access authorisations, but they can change the network
configuration. You will then no longer be able to reach the device via the
network and will have to reset it.
Some browsers do not transmit spaces at the beginning of the password.
1. Change the default password.
2. Do not start the password with spaces.
Further documentation
Further documentation on MobileKey products can be found on the SimonsVoss website (ht-
tps://www.simons-voss.com/de/downloads/dokumente.html).
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4 Meaning of the text formatting
This documentation uses text formatting and design elements to facilitate
understanding. The table explains the meaning of possible text formatting:
Example button
Example
Example checkbox
Example Option
[Example] Tab
"Example" Name of a displayed window
|Example| Upper programme bar
Example Entry in the expanded upper pro-
gramme bar
Example Context menu entry
▼ Example Name of a drop-down menu
"Example" Selection option in a drop-down
menu
"Example" Area
Example Field
Example Name of a (Windows) service
Example
Commands (e.g. Windows CMD
commands)
Example Database entry
[Example] MobileKey type selection
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5 Scope of delivery
SmartBridge: Cover, base plate with circuit board and three pre-
assembled strain reliefs
Removable sticker with MobileKey-ID
Quick guide
5.1 Accessories
You can use optionally available accessories to adapt your device to
different applications.
Order code Name Purpose
ANTENNA.EXT.868 External antennas
You can connect the
external antenna to the
FME connector of the
circuit board and im-
prove reception (see
Antenna [}12] ).
POWER.SUPPLY.2 Power supply (12 VDC,
500 mA)
You can use this power
supply unit to power
your device.
SmartBridge (Manual) 5. Scope of delivery
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6 Connections
DC In RJ45 ANT
IO
IO-Vout GND
+ 3.3 V
Analog Input
Unused
DI 3
DI 2
DI 1
O 3
O 2
O 1.NC
O 1.NO
O 1.COM
NOTE
IO connector only for RouterNode 2
You can only use the connectors of the IO connector at RouterNode 2.
Connection Meaning
DC In Pin connector Power supply with round
plug connector
IO-Vout
Terminal block: GND Auxiliary voltage output -
Earth connection
Terminal block: +3.3 V Auxiliary voltage output -
Positive pole
RJ45 Network connection
ANT
Connector for external an-
tenna (see
Antenna
[}12] )
SmartBridge (Manual) 6. Connections
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7 Installation
The device can be mounted horizontally or vertically. You can carry out the
horizontal mounting easily and safely with the integrated mounting holes.
Observe the radiation pattern of the internal antenna (see
Antenna
[}12] ) and align the device appropriately.
IMPORTANT
Adverse effect on reception due to interferences
This device communicates wirelessly. Wireless communication can be affected or may fail due
to metal surfaces or interference.
1. Do not fit the device to metal surfaces.
2. Keep the device away from sources of electrical or magnetic interference.
Unauthorised access
If the electrical contacts in the device are short-circuited by unauthorised persons, undesired re-
actions may occur.
Mount the device in an environment that is protected from unauthorised access.
Malfunctions due to weather conditions
This device is not protected against splash water and other weather influences.
Mount the device in an environment that is protected from the weather.
Wiring to device
You can install the cables both on (surface-mounted) and under (flush-
mounted) plaster.
If you install the cables under the plaster, then use the opening
integrated in the base plate.
If you lay the cables on the plaster, then you must modify the housing.
üPower supply disconnected.
1. Push the ribbed area laterally inwards and remove the housing cover.
SmartBridge (Manual) 7. Installation
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2. Check the required width of the housing opening. The height of the
opening is approx. 7 mm. Each removed bar widens the opening by 4
mm.
3. Select a location where you want to remove the bars.
IMPORTANT
Insufficient fit due to removed clips
The housing cover is positioned and held by clips on the webs. If you saw
off or break off these clips, the housing cover will no longer be held at this
point.
1. Do not remove any bars that have a clip over them.
2. Do not damage clips during sawing.
4. Use a suitable saw to saw through the bars at both ends of the desired
opening to the base plate.
5. Bend the bars back and forth at the desired opening until the bars break.
9The housing is prepared for surface mounting.
7.1 Setting up SmartBridges
SmartBridges can be operated in different ways depending on their use
and configuration. The key scenarios are shown below.
7.1.1 A SmartBridge
The simplest use for MobileKey ONLINE is as a SmartBridge configured as
an access point.
7.1.2 Two or more SmartBridges
MobileKey ONLINE can manage a number of access points. This allows
several locations or very distant locking devices to be covered with the
MobileKey ONLINE network.
SmartBridge (Manual) 7. Installation
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MobileKey ONLINE automatically determines which particular locking
device is addressed by which particular access point based on the signal
strength. You can trace the communication path in the "NETWORK" menu
by activating the "Show Uplink" option.
7.2 Antenna
The internal antenna radiates as shown. The transmitting and receiving
power is therefore different depending on the direction and is possibly
influenced by the environment (sources of interference and/or metallic
surfaces).
SmartBridge (Manual) 7. Installation
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External antennas
Use the external antenna if any of the following problems occur.
Transmission and reception behaviour not stable
Range too short
Transmission and reception outdoors (LockNodes available outdoors)
The external antenna is suitable for outdoor use. This allows you to place
the device in the protected area while the antenna is outdoors.
The scope of delivery of the external antenna includes:
Integrated magnetic base
Wall mounting material
Dowels and screws
You do not need to change any settings after connecting the external
antenna. When the external antenna is connected, the device transmits via
the internal and external antennas (the internal antenna is not disabled by
connecting the external antenna).
üPower supply disconnected.
1. Open the housing.
SmartBridge (Manual) 7. Installation
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2. Locate the connector socket on the circuit board.
3. Connect the external antenna to the connector socket.
9The external antenna is connected.
4. Close the housing again.
9The device transmits via internal and external antenna.
SmartBridge (Manual) 7. Installation
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8 Initial operation
1. Mount the device (see Installation [}10] ).
2. Supply the device with power.
3. Connect the device to your network.
4. Connect the device to your system (see SmartBridge in MobileKey
[}15] as well as the MobileKey manual).
9The device has been put into operation and is now flashing green slowly
(see
Signalling [}19] ).
8.1 SmartBridge in MobileKey
8.1.1 Setting up SmartBridges
This how you add a new SmartBridge to the web app:
1. Click on the menu button .
9Menu opens.
2. Click on the button NETWORK .
9The network view opens.
SmartBridge (Manual) 8. Initial operation
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3. Add a new SmartBridge using the button on SmartBridges.
9Dialogue for adding a new SmartBridge starts.
4. Assign a unique name (e.g. "SmartBridge Office 2").
5. Enter the MobileKey ID (see packaging or back of the SmartBridge,
format XXXX-XXXX-XXXX-XXXX).
6. If you want to create another PIN code keypad, select the checkbox
Create another.
9With this checkbox you remain in this view after saving and can
immediately create another SmartBridge
7. Click on the button SAVE .
9SmartBridge is created.
NOTE
SmartBridge connection to server
Your SmartBridge connects to the server approximately every 15 seconds. If
you start the network configuration immediately after setting up the
SmartBridge, the server cannot yet identify the SmartBridge and the net-
work configuration fails.
After setting up the SmartBridge, wait about twenty seconds before
starting the network configuration.
Changing the default password
Unauthorised access with standard access data
The standard access data can be viewed freely. Unauthorised persons cannot change the ac-
cess authorisations, but they can change the network configuration. You will then no longer be
able to reach the device via the network and will have to reset it.
Some browsers do not transmit spaces at the beginning of the password.
1. Change the default password.
2. Do not start the password with spaces.
Change the default password of your SmartBridge:
1. Use the OAM tool to determine the IP address of your SmartBridge.
2. Call up the web interface of your SmartBridge with a browser (user
name: SimonsVoss, password: SimonsVoss).
3. Assign a new password.
For detailed information about the OAM tool and your SmartBridge, please
refer to the OAM Tool Manual, the quick guide for your SmartBridge and
the SmartBridge manual.
SmartBridge (Manual) 8. Initial operation
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8.1.2 Deleting SmartBridge
NOTE
The LockNodes in locking devices can only be reset via the connected
SmartBridge. If locking devices are not flagged for deletion, they will retain
their configuration. However, the locking devices can now only be accessed
via a new SmartBridge or the programming device.
This is how you delete your SmartBridge in the web app:
üConnected locks have status "ONLINE".
1. Click on the menu button .
9Menu opens.
2. Click on the button NETWORK .
3. Click on the SmartBridge to be deleted.
4. Click the DELETE button.
9The SmartBridge is flagged for deletion.
5. Start the network configuration by clicking the START CONFIGURA-
TION button.
6. The programming procedure (in this case, resetting the SmartBridge) is
performed. The SmartBridge can then be re-integrated in any Mo-
bileKey locking system.
SmartBridge (Manual) 8. Initial operation
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9 Maintenance
The device itself is maintenance-free. However, the performance of radio
networks will always depend on environmental influences. These
influences can change and affect the performance of your radio network.
You should therefore check the network configuration and performance of
your radio network at regular intervals.
SmartBridge (Manual) 9. Maintenance
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10 Signalling
Signal Meaning
Green flashing (~1.5 Hz) Configured and ready to use.
Green flashing (~0.3Hz) Not configured, but ready for opera-
tion
Red flashing (briefly) Restart
Green flickering Data transfer
SmartBridge (Manual) 10. Signalling
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11 Fault rectification
If problems occur during operation, you may be able to rectify them
yourself:
1. Check the power supply of the affected devices.
2. Check the network connection.
3. Check the authorisations assigned.
11.1 Reset
If problems should occur or you want to reset the device to its initial state,
you can reset the device with the reset button.
Make a distinction between them:
Reset MobileKey configuration: Reset all MobileKey settings.
Reset network configuration: Reset all network settings (IP address,
DHCP settings, host name).
NOTE
IP address recovery
If the IP address is assigned by a DHCP server (default setting), the DHCP
server assigns the IP address again directly after resetting.
Reset the MobileKey configuration
1. Disconnect the power supply (round plug or network cable for PoE).
2. Wait 20 seconds.
3. Press and hold the reset button.
4. Reconnect the power supply (round plug or network cable for PoE).
5. Release the reset button after one second.
9Device flashes green again (see Signalling [}19] ).
9MobileKey configuration is reset.
SmartBridge (Manual) 11. Fault rectification
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