SKF Axios User manual

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Telephone: [phone]
SKF Axios
User Manual
Part Number 15V-090-00097-100
Revision A3June 2022
Read this manual carefully before using the product. Failure to
follow the instructions and safety precautions in this manual can result
in serious injury, damage to the product or incorrect readings. Keep
this manual in a safe location for future reference.

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Table of contents
1Product description ....................................................................... 6
1.1 Introduction .....................................................................................................6
1.2 SKF Axios devices..........................................................................................6
1.3 SKF Axios Software........................................................................................7
1.4 Benefits ...........................................................................................................8
1.5 How it works....................................................................................................9
2Getting started..............................................................................10
2.1 Account activation.........................................................................................10
2.2 Download the mobile app .............................................................................10
2.3 Accessing a project.......................................................................................10
2.4 Creating a Site ..............................................................................................11
2.5 Navigation through Sites...............................................................................12
2.6 Managing users ............................................................................................13
2.6.1 User roles......................................................................................................13
2.6.2 Creating a user .............................................................................................15
3Setting up and managing Ethernet Gateways ...........................16
3.1 Understanding the Ethernet Gateway ..........................................................16
3.2 Reading the lights on an Ethernet Gateway.................................................16
3.3 Important network considerations.................................................................17
3.4 Placing and installing an Ethernet Gateway.................................................17
3.5 Commissioning an Ethernet Gateway ..........................................................20
3.6 Troubleshooting Ethernet Gateway detection ..............................................22
3.7 Troubleshooting Bluetooth pairing................................................................23
3.8 Resetting the Ethernet Gateway to factory settings.....................................24
3.9 Viewing the list of Gateways.........................................................................24
3.10 Deleting an Ethernet Gateway......................................................................25
4Setting up and managing Wi-Fi Gateways.................................27
4.1 Understanding the Wi-Fi Gateway................................................................27
4.2 Reading the lights on a Wi-Fi Gateway ........................................................28
4.3 Important network considerations.................................................................28
4.4 Placing and installing a Wi-Fi Gateway ........................................................28
4.5 Commissioning a Wi-Fi Gateway .................................................................32
4.6 Troubleshooting Wi-Fi Gateway detection ...................................................34
4.7 Resetting the Wi-Fi Gateway to factory settings ..........................................35
4.8 Viewing the list of Gateways.........................................................................35
4.9 Deleting a Wi-Fi Gateway.............................................................................36

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5Managing Assets and Sensors ................................................... 37
5.1 Managing assets...........................................................................................37
5.1.1 Viewing the list of Assets..............................................................................38
5.1.2 Changing an Asset name .............................................................................39
5.1.3 Deleting an Asset..........................................................................................40
6Managing Sensors and Sensor positions..................................42
6.1 Positioning a sensor .....................................................................................42
6.2 Mounting a sensor to an asset .....................................................................45
6.3 Pairing a sensor to an asset .........................................................................46
6.4 Changing a sensor position name................................................................49
6.5 Deleting a sensor..........................................................................................49
6.6 Deleting a sensor position ............................................................................50
6.7 Viewing sensor details ..................................................................................50
7Understanding measurements and machine abnormalities .... 51
7.1 Understanding sensor measurements .........................................................51
7.2 Understanding asset status ..........................................................................52
7.2.1 The Assets list...............................................................................................52
7.2.2 Asset and position status..............................................................................52
7.2.3 Notifications ..................................................................................................53
7.3 Acknowledging a machine abnormality ........................................................53
7.4 Resolving an abnormality .............................................................................54
7.4.1 Failure modes (types) ...................................................................................54
7.4.2 Failure causes...............................................................................................54
7.4.3 Action taken ..................................................................................................55
7.5 Reporting an issue in the mobile or web app ...............................................56
7.6 Taking a one-time measurement..................................................................57
8Troubleshooting...........................................................................58
8.1 Troubleshooting issues with SKF Axios Sensors.........................................58
8.1.1 ...........................................................58
8.1.2 If your sensor is offline..................................................................................58
8.1.3 If your sensor falls off....................................................................................59
8.2 Troubleshooting issues with SKF Axios gateways.......................................59
8.2.1  ....................................................59
8.2.2 If your gateway goes offline..........................................................................60
Appendix A Issue resolution feedback that modifies the ML Model
....................................................................................................... 62
Appendix B Issue resolution ............................................................65

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Example checklist .....................................................................................................66
Appendix C Guidelines to help you name your Assets and
Positions....................................................................................... 67
Guidelines for naming Assets..................................................................................67
Guidelines for naming a Position ............................................................................67
Appendix D Gateway considerations............................................... 70
Parameters that affect gateways .............................................................................70
Distance between the gateway and sensors..........................................................70
Number of sensors per Gateway .............................................................................70
Other factors to consider..........................................................................................70
Gateway preparation .................................................................................................71
Appendix E Scaling up at your facility............................................. 72
Where should SKF Axios be installed.....................................................................72
How to determine he components where SKF Axios should be installed..........72
Example of SKF Axios installed on a belt conveyor .............................................72
Considerations for building an Asset list where SKF Axios is installed ............73
Appendix F Sensor safety and compliance.....................................75
Appendix G Wi-Fi Gateway Safety and compliance .......................78
Appendix H Ethernet Gateway safety and compliance .................. 81

PRODUCT DESCRIPTION
Introduction
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1 Product description
1.1 Introduction
SKF Axios is a machine-learning based end-to-end anomaly detection condition
monitoring system that detects potential machine anomalies.
SKF Axios is used to implement a predictive maintenance program and reduce
lost productivity from unplanned machine downtime. It includes purpose-built
sensors to capture vibration and temperature data, as well as gateways to
automatically transfer data to the AWS Cloud. It also comes with an application in
two versions. The mobile application handles system setup, hardware
commis
The web application provides all the same functions as the mobile app, except
hardware commissioning. Reliability and maintenance teams can quickly deploy
SKF Axios to track the machine health of industrial equipment, such as bearings,
motors, gearboxes, and pumps, without any development work or specialized
training.
1.2 SKF Axios devices
SKF Axios includes two types of devices:
"Sensor - for collecting data from your equipment
"Gateway - for sending that data to the Cloud.
Sensors are mounted directly on the machines (or assets) to monitor.
Figure 1 SKF Axios sensor
Each sensor collects data from a location on the asset and sends it to the AWS
Cloud using a gateway located nearby and powered by 100-240 VAC (Wi-Fi
Gateway) or Power over Ethernet (Ethernet Gateway). You can add more
sensors and gateways as needed.

PRODUCT DESCRIPTION
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Figure 2 SKF Axios Gateways
1.3 SKF Axios Software
SKF Axios mobile and web-based applications are used to access your

Once the sensors and gateways are installed, the mobile app is used to
commission them and start the data collection. Technicians can use both apps to
trend data, receive notifications and enter feedback to improve the accuracy of
future alerts.
Status icons are displayed next to each asset to enable you to see its condition,
at a glance.
Figure 3 Status icons

PRODUCT DESCRIPTION
Benefits
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Figure 4 SKF Axios Software 3App and Web example
As SKF Axios collects more data, it improves its machine learning (ML) model and
learns to make more accurate estimates of potential machine abnormalities.
1.4 Benefits
SKF Axios provides the following key benefits:
"Works out of the box SKF Axios sensors and gateways are pre-
configured to work with SKF Axios software. Reliability and maintenance
teams can install these devices easily and quickly using the app and start
monitoring equipment in just a few hours. It's simple to set up and requires no
development work, knowledge of Machine Learning, or integration.
"Immediate notifications in the SKF Axios app: SKF Axios sends users
notifications in the app when it detects abnormal machine patterns.
Technicians can view, track, and provide feedback on these abnormal
machine states in the SKF Axios app.
"ISO- and ML-based analytics SKF Axios automatically detects abnormal
machine operating states. To do this, SKF Axios analyzes vibration and
temperature signals and compares them to International Standards
Organization (ISO 20816) standard thresholds and ML-enabled models.
"Support for adding ML feedback in the app SKF Axios offers simple
workflows for technicians to enter feedback on the accuracy of the alerts in
the app. SKF Axios learns from that feedback and continually improves over
time.

PRODUCT DESCRIPTION
How it works
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1.5 How it works
Figure 5 SKF Axios workflow
1. An SKF Axios sensor captures temperature and vibration data from the
equipment (the asset) and transmits it to the gateway.
2. An SKF Axios gateway transmits the data to the AWS Cloud using the
facility's internet connection.
3. The SKF Axios ML-based service in the AWS Cloud analyses the sensor
data.
a. SKF Axios looks for abnormalities in the data that could indicate
developing faults.
b. When SKF Axios detects abnormal machine behaviour, it notifies
reliability and maintenance teams through the SKF Axios app so they can
take appropriate action.
c. Technicians investigate based on the alerts and resolve the developing
issues. They enter feedback on the accuracy of the alerts, and report the
failure mode, cause, and action taken in the app. SKF Axios learns from
this feedback and continually improves.
4. The web and mobile apps display temperature and vibration data in charts
that are easy to understand and can be used while investigating an issue.

GETTING STARTED
Account activation
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2 Getting started
2.1 Account activation
To access the SKF Axios software, you will first receive an invitation email from
[e-mail], that you must accept within 7 days. Click on
.
Figure 6 Invitation mail - example
2.2 Download the mobile app
For Android, get the mobile app from the Google Play Store:
https://play.google.com/store/apps/details?id=aws.monitron.app
For iOS, get the mobile app from the App Store at:
https://apps.apple.com/us/app/amazon-monitron/id1563396065.
2.3 Accessing a project
SKF will create a project for you in the software, under which you can add sites,
assets, gateways, and sensors. Once your project is created, you will receive a
project invitation from SKF. Click on the project link to access the project using

GETTING STARTED
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-browser or the previously downloaded app on your mobile
phone.
Figure 7 Project invitation mail - example
2.4 Creating a Site
Note: You must be a project-level admin to create sites.
You can organize a project into sites based on your business needs. For
example, you can organize a project in one of the following ways:
"No sites at all: Everything is contained in a project, without any sites. This
option is best for projects with a few assets and users that you can easily
keep track of because it provides the greatest simplicity.
"Sites based on geography: Group resources and users by locale, such as by
city, building, or areas within a building. For example, you might set up a site
for the equipment in a factory test lab.
"Sites based on function: Group resources and users by functionality, either by
machine functionality or by how they're used in your facility. For example, you
might set up a site for all the conveyor belts involved in moving an item from
one side of the factory to the other.
"Sites based on organization. Sites represent a specific organizational
structure in the company or facility. For example, you might want a single site
that includes resources and users assigned to the shipping department.
Sites can be added in the web-based software or in the mobile application.

GETTING STARTED
Navigation through Sites
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To add a site using the mobile app
1. Log into the mobile app on your smartphone. Make sure that the project
name is shown in the upper left of the screen. It is visible on all screens in the
mobile app.
2. Choose the menu icon (6).
3. Choose Sites.
4. Choose Add site.
5. For Site name, enter a name.
6. Choose Add.
The Sites list displays the new site.
To add a new site using the web-based application
1. Open the project selector dropdown menu from the upper left part of the app
window.
2. Choose Add a new site
The project-level admin user who creates a site is automatically a site-level
admin user for that site.
2.5 Navigation through Sites
If you are a Project-level Admin user and need to navigate between sites for your
account, you can check which site you are in by looking at the top of your screen.
The name that you see will tell you which site you are looking, and the assets
associated with that site.
To navigate between the Sites (if your account has them), select the arrow that is
to the left of your Site and the list of the other Sites will appear in a drop-down
menu for you to select from (example: Demo #1 and Demo #2 below).
Figure 8 Site navigation - example

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2.6 Managing users
To invite a new user to your project, contact SKF to setup their AWS account.
Each new user will receive an account activation email. See Account Activation.
Once the AWS account is activated, a project-level admin can add the new user
to a project and/or site. A site-level admin can add the new user to their assigned
site(s) only.
Users are assigned a role when added to a project and/or site: Admin, Technician,
or Viewer. A user's role determines the access level and enables tasks in SKF
Axios. The extent of their role permissions is determined by whether they are
added at the project level or at the site level. If the user's role is set at the project
level, the user will have permissions across all sites in that project. If the user's role
is set at the site level, the user will have permissions within the site only.
2.6.1 User roles
When you add a new user, the role you choose determines the permissions that
user has. The same procedure is used to add a new user to a project or to a site.
Users can have the following roles:
"Admin. An admin user has full access to all resources within the project or
site to which they've been added. They can add or delete other users, create,
or delete assets, pair sensors to assets, and so on. They can also monitor
assets and acknowledge and resolve abnormalities. If they are added at the
project level, these permissions extend through the entire project. If they are
added at the site level, these permissions are limited to only that site.
"Technician. A technician user has read-only permissions to the project or
site to which they've been added and permissions for monitoring assets and
acknowledging and resolving abnormalities. If they are added at the project
level, these permissions extend through the entire project. If they are added
at the site level, these permissions are for only that site.
"Viewer. A user with read-only permissions. This means they cannot add,
change, or delete details of any resources within the project or site to which
they've been added. They cannot acknowledge or resolve abnormalities.

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Managing users
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The table below describes the different tasks available to each user role:
System
Application
Project Admin
System Application
Site Admin
Technician
Viewer
Assign Roles
Yes
Yes (only on site level)
No
No
Commission
Gateways
Yes
Yes (only on site level)
No
No
Commission
Sensors
Yes
Yes (only on site level)
No
No
Create Assets
Yes
Yes (only on site level)
No
No
Create Positions
Yes
Yes (only on site level)
No
No
Create Project
No
No
No
No
Create Site
Yes
No
No
No
Create Users
Yes
Yes (only on site level)
No
No
Delete Assets
Yes
Yes (only on site level)
No
No
Delete
Gateways
Yes
Yes (only on site level)
No
No
Delete Positions
Yes
Yes (only on site level)
No
No
Delete Project
No
No
No
No
Delete Sensors
Yes
Yes (only on site level)
No
No
Delete Site
Yes (if site has
no data)
No
No
No
Disable User
Yes
Yes (only on site level)
No
No
Resolve Alarm
Yes
Yes (only on site
level)
Yes (only
on site
level)
No
View Data
Yes (only on
Monitron)
Yes (only on Monitron
and site level)
Yes (only
on Monitron
and site
level)
Yes
(only on
Monitron
and site
level)

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2.6.2 Creating a user
In the mobile app:
1. Log into the SKF Axios mobile app on your smartphone.
2. Navigate to the project or site that you want to add a user to, and then to
the Users list.
3. Choose Add user.
4. Enter the user name.
5. SKF Axios searches the user directory for the user.
6. Choose the user from the list.
7. Choose the role that you want to assign the user: Admin, Technician,
or Viewer.
8. Choose Add.
9. The new user appears on the Users list.
10. Send the new user an email invitation with a link for accessing the project and
downloading the SKF Axios mobile app.
Figure 9 Users view 3Email instructions

SETTING UP AND MANAGING ETHERNET GATEWAYS
Understanding the Ethernet Gateway
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3 Setting up and managing Ethernet
Gateways
SKF Axios uses SKF Axios Gateways to transfer the data collected by the SKF
Axios Sensors to the AWS Cloud. Gateways are usually positioned within 20 to
30 meters (65 to 98 feet) of the sensors. They communicate with the sensors
over Bluetooth Low Energy (BLE), and with the AWS Cloud over Wi-Fi or
Ethernet.
This section explains how to install your Ethernet gateway. It also explains how to
delete an Ethernet gateway.
To learn about using SKF Axios with Wi-Fi gateways, see Setting up and
managing Wi-Fi gateways.
3.1 Understanding the Ethernet Gateway
SKF Axios Ethernet Gateway comes equipped with an RJ-45 socket, so you can
connect it to your Ethernet network using a Cat 5e or Cat 6 Ethernet cable. You
will power your gateway over the Ethernet cable, using Power over Ethernet
(PoE). Therefore, you will need either a switch or router that supports PoE or a
PoE power injector.
After you have inserted an Ethernet cable into your gateway, put the gateway in
commissioning mode by pressing the CONFIG button.
Figure 10 SKF Axios Ethernet Gateway 3Config button
3.2 Reading the lights on an Ethernet Gateway
The LED lights on the top of your SKF Axios Ethernet Gateway indicate the
status of the gateway. Each gateway has one orange light, one blue light, and
one green light. The green light indicates that the power is on. The orange light

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Important network considerations
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indicates that the gateway is connected to the ethernet. The blue light indicates
that the gateway's Bluetooth is connected to the sensors.
The sequence that the lights display indicates the status of the gateway, as
described in the following table.
Figure 11 LED Sequence description 3SKF Axios Ethernet Gateway
3.3 Important network considerations
Note: Communicate these requirements to your IT Department to get started.
"Power Over Ethernet (PoE) or TP link PoE150S injector or equivalent is
required to power the device
"Firewall rules:
oAllow connection to amazonaws.com and subdomains
oTCP Port: 8883 needs to be open
"DHCP or Static IP
3.4 Placing and installing an Ethernet Gateway
Unlike sensors, an Ethernet gateway doesn't need to be attached to the
machines that are being monitored. However, it does need an available Ethernet
network through which SKF Axios can connect to the AWS Cloud.
Where to place an Ethernet Gateway
You can install a gateway almost anywhere within your work area, depending on
its layout. (For additional guidance, please see Appendix D Gateway
Considerations) Typically, gateways are mounted on walls, but you can mount
them on ceilings, pillars, or in almost any other location. A gateway must be
within 20 to 30 meters (65 to 98 feet) of the sensors it will support, and an

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Placing and installing an Ethernet Gateway
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Ethernet gateway must be close enough to an Ethernet cable to plug in. Note that
an Ethernet gateway draws power from the Ethernet cable.
Consider these other factors when mounting a gateway:
"Mounting the gateway higher than sensors (2 meters (7 feet) or above)
can improve coverage.
"Keeping an open line of sight between the gateway and sensors
improves coverage.
"Avoid mounting the gateway on building structures, such as exposed
steel beams. They can cause interference with the signal.
"Try to work around any equipment that might produce electronic
interference with the signal.
"If possible, install more than one gateway within transmission distance of
your sensors. If a gateway becomes unavailable, the sensors will switch
their data transmission to another gateway. Having multiple gateways
helps to eliminate data loss. There is no minimum required distance
between two gateways.
Installing an Ethernet Gateway
Note: Install the gateway with the Ethernet cable going downwards.
Almost everything you need, to install your gateway in your work area is
contained in the box that contains the gateway:
"The gateway
"A mounting bracket
"Double-sided tape
"Four mounting screws
To install the gateway, position the mounting bracket on the wall or on another
location, then mount the gateway on the bracket, Ethernet cable on the
downwards side.
There are three ways to mount the mounting bracket: screw mounting, tape
mounting, and plastic-tie mounting. The method you use depends on whether
you're mounting the gateway on a wall or another location, and on the surface
material.
To mount the bracket, choose one of the following.
Screw mounting
Typically, you mount the bracket directly to the wall using the mounting screws
included in the gateway box. Mount the bracket from the front. You might need to

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use an expansion plug or toggle bolt (not included) to secure the screw in the
wall.
Figure 12 Screw mounting
Tape mounting
A shaped piece of double-sided tape is included in the gateway box. Use it when
you can't place a screw into the mounting surface. You can also use it in
combination with the other methods of mounting for a more secure installation.
Remove the backing on one side of the tape and apply the tape to the back of the
wall mounting bracket between the four raised sections.
Remove the remaining backing and apply the bracket to the mounting location.
Press hard on the bracket to make sure that the tape firmly adheres to the
surface.
Figure 13 Tape mounting
Plastic-tie mounting
To mount a gateway to a smaller non-wall location, such as a pillar or fence, use
cable ties (also known as zip ties) to fasten the wall mounting bracket. Put the

SETTING UP AND MANAGING ETHERNET GATEWAYS
Commissioning an Ethernet Gateway
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User Manual
Revision Letter A
ties through the holes in the four raised sections on the back of the bracket, wrap
them around the mounting location, and pull tight.
After the bracket is mounted, attach the gateway to the bracket.
Figure 14 Plastic-tie mounting
Attach the gateway to the bracket
1. With the wall mounting bracket in place, place the gateway against the
bracket, with the two plastic hooks on the back of the gateway inserted in the
slots at the bottom of the bracket.
2. Press the top of the gateway against the bracket so that the plastic hooks on
the back of the gateway latch into the top of the bracket.
3.5 Commissioning an Ethernet Gateway
Once the gateway is mounted in your facility, use the SKF Axios mobile app to
commission it. SKF Axios supports only smartphones using Android 8.0+ or iOS
14+ with near field communication (NFC) and Bluetooth. For additional help with
locating your gateway, see Placing and installing an Ethernet Gateway.
To commission a gateway
Note: If you are using an iOS mobile device and you have previously paired with
this particular gateway, then you may need to make your device "forget" the
gateway before re-pairing. For more information, see Troubleshooting Bluetooth
pairing.
1. If Bluetooth isn't already turned on for your smartphone, turn it on.
2. Plug the Ethernet cable into the gateway and make sure the network light
(orange) and the Bluetooth light (blue) on the front of your gateway are
blinking alternately.
3. Push the Config button on the gateway to put it into commissioning mode.
The Bluetooth and network LED lights will start flashing rapidly.
4. Stay within 5 meters (16 feet) of the Ethernet Gateway.