SleepScore Max User manual

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The World’s Most Advanced
Sleep Improvement System
Please read this user manual carefully. It will guide you through the
initial setup of SleepScore Max, including how to pair the device with
your iPhone®, Android™ or tablet, as well as oer details on key
features of the app.
Sleep deprivation is an alarming epidemic. Research suggests we’re
in the midst of a global crisis, and the Centers for Disease Control
and Prevention (CDC) has labeled it a public health problem. Yet few
people truly understand the immense impact sleep can have on their
daily lives and long-term health.
We understand sleep deeply. By purchasing SleepScore Max, you’ve
taken the first step towards enhancing the quality of your sleep and,
as a result, your life. This revolutionary sleep improvement system
is powered by SleepScore by ResMed technology, the most advanced
at-home sleep sensor. The device leverages a combination of bio-
motion, respiratory, light and temperature sensors to track the quality
and quantity of each sleep stage. With over a decade of development
by ResMed and millions of nights of data collected to hone the
precision of our sleep tracking technology. It has been tested against
Polysomnography (PSG), the gold standard of sleep labs, validated
in clinical research and published in more than 10 scientific papers
executed by scientists around the world. It is truly the most accurate
sleep tracker available outside of a lab.

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*See Disclaimer.
www.sleepscore.com
Its advanced analytics tap into a global data network to provide
you with meaningful scores and science-based insights.
This ultra-personalized, actionable advice* can help you enhance
your sleep quality.
SleepScore Labs, the preeminent sleep health company, developed
SleepScore Max. Our team of passionate experts is committed to
helping you sleep and feel better while advancing the science of
sleep health.

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Table of Contents
What’s Included 6
Downloading the App 8
App Setup 9
How to Set Up Your SleepScore Max 10
Pairing Your SleepScore Max 12
LED Indicator 14
Sleep Basics 16
App Features 18
Positioning Your SleepScore Max 22
Tracking Your First Sleep 24
Privacy Policy 26
Product Information 29
Warranty 35
Disclaimer 38

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What’s Included
SleepScore Max is not a medical device, and our system does
not provide medical advice. It is designed to help you improve
your sleep habits through biofeedback and ultra-personalized
coaching. If you have concerns that sleep issues are aecting your
health, you should consult a healthcare professional immediately.
NOTE
USB Cable
Max Power Supply Unit

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The Device
SleepScore Max is the engine that captures sleep and bedroom
environmental data. It uses highly accurate, patented sensor
technology by ResMed to monitor your breathing and body movement.
In addition, it measures ambient light and temperature levels in
your bedroom.
The front of the device features a small LED light, which indicates
whether or not it is connected. The back of the device includes a
USB-Micro B socket for the power cable.
The USB Power Cable
The power cable connects SleepScore Max to the power supply unit.
The Power Supply Unit
The power supply unit is a certified AC-DC adaptor and features a USB
outlet to power your SleepScore Max. It must only be powered via the
power supply unit provided and not through any other USB outlet, such
as those on a laptop or docking station. The power supply unit should
not be used to charge an iPad® or iPad mini™.
Only use the USB power cable and power supply unit
supplied with your SleepScore Max. This cable should not
be used to power any other equipment.
WARNING

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Downloading the App
Download the SleepScore Max app from the App Store or Google
Play™. Simply search for “SleepScore Max” or follow the link from our
website at www.sleepscore.com. You’ll also find a list of compatible
Smartphones there.
Before you follow these set-up instructions, please ensure that
both the Bluetooth and Wi-Fi are enabled on your Smartphone.
Do not power up your SleepScore Max until instructed to do so.
IMPORTANT

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App Setup
1Tour
Once you’ve downloaded the app, we
recommend you take the tour to better
understand SleepScore Max and how it can
help improve your sleep. You can access it
at any time through the Settings menu.
Actual layout of screens may
vary depending on your operating
system.
2Register
Follow the on-screen instructions to
register your details and accept all
the necessary terms, conditions and
notifications.
SleepScore Max will communicate with
your compatible Smartphone via Bluetooth.
The app will guide you through connecting
the two.
Setup
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NOTE

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How to Set Up Your SleepScore Max
Insert the power cable into the USB-Micro B socket in
the back of SleepScore Max. Connect the other end of
the USB power cable into the USB outlet in the power
supply unit. Plug the power supply unit into the power
outlet in the wall.
Connect
Position SleepScore Max on your nightstand at an
arm’s length away, with the front facing your chest.
The bottom of the device should be above the height
of the mattress. This ensures the SleepScore Max unit
will capture your breathing rate correctly.
Position
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SleepScore Max communicates to your compatible
Smartphone or tablet via Bluetooth. The app will guide
you through connecting the two.
In the app, on the Home screen, tap.
Pair
Track
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Charge your Smartphone or tablet overnight while using
SleepScore Max.
TIP

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Pairing Your SleepScore Max
Connecting with Bluetooth
SleepScore Max communicates to your compatible Smartphone or
tablet via Bluetooth. After taking the app tour, the app will guide you
through connecting the two.
Ensure that Bluetooth is switched
on and that SleepScore Max is
powered up.
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Tap the “Start” icon.
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You will see the message “Device
Successfully Paired”.
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Select “SleepScore Max” on your
available Bluetooth device screen.

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About Bluetooth and SleepScore Max
We recommend that you keep your Smartphone in your room once
you’ve started sleep tracking to maintain the Bluetooth connection. If
the Bluetooth connection is interrupted, SleepScore Max will continue
to track your sleep. However, it will require reconnection to transfer
data to the Smartphone.
Multiple users can use a single SleepScore Max (i.e., paired with
dierent Smartphones), but the device can only track one person at
a time.
Two SleepScore Max units cannot be used in the same room at the
same time, as this will disrupt performance.
If your phone is in Airplane or Flight Mode,
the Bluetooth function will be disabled.
NOTE

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ACTION TO TAKE
Pair your SleepScore
Max with your
Smartphone.
ACTION TO TAKE
Tap the “Sleep” icon
to start the pre-sleep
monitoring process.
Flashing Red
Steady Green
LED Indicator
MEANING
Your SleepScore Max
has not yet been paired
for the first time.
MEANING
SleepScore Max is
connected and ready
to monitor sleep.

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ACTION TO TAKE
Go to sleep.
ACTION TO TAKE
Initiate Bluetooth
connection to
Smartphone.
ACTION TO TAKE
Follow upgrade
instructions provided in
app. Do not unplug unit.
Flashing Green, Fades Out
Steady Red Light
Steady Yellow Light
MEANING
SleepScore Max is in
sleep monitoring mode.
MEANING
Bluetooth is not
connected or
Smartphone is
out of range.
MEANING
Firmware upgrade
taking place.

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Sleep Stages
Your sleep is divided into various stages: light, deep, and REM (Rapid
Eye Movement). A healthy combination of the three ensures a more
restful and restorative sleep.
Light sleep takes up the majority of your sleep time and is important
for the development of muscle memory. During this stage, your
breathing becomes more regular and shallow as you transition into
deep sleep.
During deep sleep, many physical functions slow down, which is
necessary to revitalize both the body and immune system. During this
stage, your breathing rate is slowest and the most regular.
Rapid Eye Movement or REM is the period of sleep in which you
dream the most. Eye movements are rapid and random, memories are
stored and the brain is regenerated. During this stage, your breathing
becomes more irregular as you process your dreams and your mind
recharges.
Sleep Basics
Understanding the language of SleepScore Max

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Sleep Score by ResMed
Each morning when you wake, the SleepScore Max app will deliver a
personalized SleepScore between 0 and 100. It is calculated with six
defined parameters, including:
1. Total sleep Duration
2. Light sleep
3. Deep sleep
4. REM sleep
5. Awakenings throughout the night
6. Time to fall asleep
These variables are then measured against known sleep averages for
your age and gender, which have been established by well-published
research, expert advisors and by analyzing more than two million
nights of sleep.
Continued use of SleepScore Max should help (depending on your
health status, sleep environment, and adherence to guidance) you
improve this score.

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SleepScore Max App Features
Getting started with SleepScore Max
Your Sleep Guide
After four years of analyzing more than two million nights of objective
sleep data, behavioral psychologists and leading sleep physicians
helped develop SleepScore Max. The sophisticated analysis tool
inside the device combines your sleep, daily activity and bedroom
environmental data to curate personalized, actionable insights.
They may be presented in the form of small daily changes, or larger
steps you can take over a period of several days. SleepScore Max
may also recommend various products and services that may help
you improve your sleep based in part on information we learn about
you as you utilize our product. While utilization of our product will
automatically trigger ongoing recommendations regarding sleep
improvement products and services that cannot be terminated unless
you discontinue using our product, you may terminate and opt out
of sharing your sleep or other information with us by contacting
customer services at [email protected].

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Smart Alarm
Awakening during a period of light sleep likely means you’ll feel more
refreshed than if you’re woken from a period of deep sleep.
Simply choose a time window of up to 30 minutes and SleepScore
Max will gently wake you from a light sleep stage. If you do not enter
light sleep during this window, the Smart Alarm will instead sound at
the end of it.
Make sure the mute function is not enabled to allow this feature
towork.
Goals
The goal feature allows you to understand your sleep, assess your
motivation, and set objectives so you can actively track your progress
and improve your sleep habits.

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Sleep History
Access detailed history of your personal sleep metrics, with detailed
trends, charts, and correlations to other data (e.g., caeine intake,
exercise habits, etc.).