Smart Technologies SMART SBID8055i-G3 User manual

SMART Installation
Standards
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SMART INSTALLATION STANDARDS
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Legal Disclaimer
The information in this document is provided “as is.” Results obtained from the use of this
information are without warranty of any kind, express or implied, including but not limited to,
warranties of performance, merchantability and fitness for a particular purpose. In no event will
SMART, its agents or employees be liable for any decision made or action taken in reliance on
the information in this document or for any consequential, special or similar damages, even if
advised of the possibility of such damages.
Trademark notice
SMART Board, SMART Notebook, smarttech, the SMART logo and all SMART taglines are trademarks or registered
trademarks of SMART Technologies ULC in the U.S. and/or other countries. All third-party product and company
names may be trademarks of their respective owners.
Copyright notice
© 2017 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior
written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does
not represent a commitment on the part of SMART.
The SMART products described in this document and/or use thereof are covered by one or more of the following U.S.
patents. www.smarttech.com/patents.
07/2017

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Contents
Introduction.....................................................................................................................................1
Plan the installation: selecting the location ................................................................................ 2
Environmental factors to consider................................................................................................. 2
User factors ......................................................................................................................................... 8
Room control system and power management ......................................................................... 9
Technical information: preparing to mount hardware .............................................................. 11
Product transportation......................................................................................................................11
Mounting hardware and tools........................................................................................................ 13
Wall mounts........................................................................................................................................15
Mobile stands .................................................................................................................................... 17
Mounting orientation.......................................................................................................................20
Mounting multiple displays............................................................................................................20
SMART systems: electrical components....................................................................................22
Open Pluggable Slot computers..................................................................................................22
Room cameras.................................................................................................................................. 23
Speakers ............................................................................................................................................25
Microphones ..................................................................................................................................... 27
Room controls...................................................................................................................................28
SMART system: cables ................................................................................................................30
General cable best practices........................................................................................................30
Power.................................................................................................................................................. 32
Analog audio..................................................................................................................................... 33
Digital audio ...................................................................................................................................... 35
RS-232 cables .................................................................................................................................. 36
Digital Visual Interface (DVI) ......................................................................................................... 37
VGA..................................................................................................................................................... 38
HDMI ................................................................................................................................................... 39
DisplayPort ......................................................................................................................................... 41
USB ..................................................................................................................................................... 42
Ethernet (Network) .......................................................................................................................... 45
SMART systems: cable accessories ........................................................................................... 47
Cable adapters and converters.................................................................................................... 47
Coupling cables ............................................................................................................................... 48

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Extenders........................................................................................................................................... 48
USB cable extenders ...................................................................................................................... 49
Video cable extenders ....................................................................................................................51
Source switching..............................................................................................................................52
SMART system: configuration ....................................................................................................55
Calibration and orientation............................................................................................................55
Resolution..........................................................................................................................................55
Acoustics............................................................................................................................................ 57
Other system configuration............................................................................................................61
Appendix A: Third-party referrals...............................................................................................62
Appendix B: SMART reliability testing.......................................................................................64
Cable standards testing ................................................................................................................. 64
Mechanical, electrical and safety standards testing ............................................................... 64
Appendix C: Models of SMART interactive products ............................................................... 67
Glossary........................................................................................................................................68

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Introduction
This document provides guidance for installing SMART products. It describes best practices
and the standard tasks and equipment needed for a successful equipment installation. This
document also provides guidance for those who wish to deviate from a standard installation
by including third-party equipment. SMART describes an installation that deviates from a
standard equipment installation as a “non-standard installation.”
Because SMART has no control over products manufactured by a third party, SMART cannot
make recommendations regarding the use of specific third-party equipment with SMART
products. However, SMART has compiled a list of companies that are likely to be able to
provide assistance in these areas. These referrals are found in Appendix A: Third-Party
Referralson page 62.
Contact your installer, reseller or equipment manufacturer for support with equipment you use
as part of a non-standard installation. SMART cannot provide support beyond that which is
presented in this document.
IMPORTANT:
•Modifications to any SMART product, accessories, components or included cables voids the
product’s warranty.
•The use of any third-party product in combination with a SMART product is at your own
risk.
•SMART strongly recommends that you test third-party components or adapters before
installation. Consult your certified reseller for assistance.

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Plan the installation: selecting the
location
Selecting the proper location for your SMART interactive product is crucial for ensuring the
best possible experience with the product. You need to consider a variety of factors (such as
the location of light sources, a room’s ventilation, the product’s intended users and so on) as
you choose the product’s ideal location.
A SMART interactive display is typically installed at a room’s focal point, such as at the front of
a classroom or meeting room. This section describes important considerations for choosing
the best place for the product.
Environmental factors to consider
Factor Guidance
Power and other
connections
Determine the location and number of power sources in the room.
NOTE: If there are no power sources at the room’s focal point, you
might need to consult an electrician to get the power setup you need.
You should also locate the other connections in the room. These
connections can include:
•The network outlet (unless you’ll use a wireless connection)
•The room computer, which you might connect to the SMART
product
•Speakers or sound system
•Any other components that the customer wants to connect to the
SMART product
By documenting this information as you plan the installation, you’ll be
able to determine whether you’ll need additional equipment, such as
power bars, additional cables or cable extenders.
IMPORTANT: Do not install the product near where the power line
(mains power) enters the building. Doing so may cause audio noise
(such as static) in the system.

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Doors and
furniture
Do not install the product near a door, gate or any other object that
might damage the product.
Make sure the product is not near shelving units, desks or other
furniture that has drawers or doors that could hit the product.
Be mindful of furniture, wall décor and other room features (such as light
switches and thermostats) that are already mounted to the wall. Some
items can be moved to accommodate the product while others may not.
Windows and
lighting
In general, choose a mounting location that’s far from bright light
sources, such as windows and strong overhead lighting.
To reduce light interference with the product:
•Install blinds or shades on windows or skylights to help prevent
light interference.
NOTE: Light can come through windows at different angles at
different times of the year.
•If possible, install a light switch that turns off or dims lights that
shine light directly on the product’s screen.
Risks of light Interference include:
•Reduced visibility: Light sources can cause glare on the
product’s screen, reducing its visibility.
•Touch system interference: Many SMART interactive displays
use infrared (IR) light as a key component of the touch system.
Strong light that hits the product’s display directly can cause
interference with the touch system and prevent the product from
working properly.
Ventilation If the SMART product isn’t ventilated properly, it may require additional
maintenance, or in extreme cases, fail entirely.
Be aware that ventilation systems that blow air directly on the product
can cause issues with the product’s heating and cooling. The excessive
air movement can also lead to substantial dust build up.
IMPORTANT:Do not install the product in an area where it will be
subjected to strong vibrations or dust.

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Leave adequate space around the mounted product to ensure proper
ventilation: air should circulate freely, and heat should be able to flow
away from the product and its mounting equipment. SMART
recommends at least 2" (5 cm) of clearance on all sides of the product to
allow for proper airflow. If you mount the product in a recessed area,
leave at least 4" (10 cm) between the product and the recessed walls to
enable ventilation and cooling.
Room acoustics The importance of room acoustics varies depending on the room’s size
and intended use. If you plan to enable voice conferencing in a large
room, such as a board room or a lecture space, acoustics will be more
important than they would be in a small classroom or meeting space
where voice conferencing is not likely to be used often. Sound
absorption can be required in large, open areas in which sound can
echo freely.
Use this simple test to check the room’s acoustics: Stand in different
parts of the room and count to ten loudly. If you hear anything other
than your own voice (such as a rattle, buzzing from elsewhere in the
room or echoes), the room may require some modifications to improve
the acoustics.
A number of features in a room can affect its acoustics:
•Hard surfaces: Hard surfaces in a room (such as brick, cement,
or glass) can cause sound to echo and distort, which can cause
muffled or echoing audio during a voice conference.
•Flooring: Tile, hardwood or laminate flooring are hard surfaces
that can cause echoes and distortion. Carpeted floors offer more
absorption of unwanted sounds.
•Ceiling: A dropped ceiling with regular ceiling tiles can greatly
change the acoustics of a room. Alternatively, a high, open or
cavernous ceiling can also affect audio quality. Consult a sound
reinforcement specialist before making changes to a room’s
acoustics.
There are a number of things you can do to improve a room’s acoustics:
•Install acoustic tiles or foam: Acoustic tiles or foam absorb and
diffract sound waves, helping to minimize sound distortion
(especially in rooms that have long parallel walls and hard
surfaces).

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•
Install ceiling tiles with better acoustic absorption: Although all
types of ceiling tile offer a degree of sound absorption, some
provide more sound absorption than others. Look for ceiling tiles
that have a higher sound attenuation rating. This sound
absorption ability is rated on a scale of 0 to 1 or as a Noise
Reduction Class on the same type of scale. Higher numbers are
better.
Wall structure Wall structure is an important component in the successful installation of
a SMART product, particularly if you’re installing more than one. The
wall’s flatness and construction will determine its structural ability to
support that product and its general suitability as an installation location.
In some cases, additional mounting equipment, such as a wall stand,
may be required to support a product. See Wall Mounts on page 15 for
more information about wall stands.
IMPORTANT:SMART does not recommend installing more than three
interactive displays together on a wall. Such an installation involves
considerations not described in this document. Contact SMART support
for more guidance.
Wall flatness
Although a wall might appear to be completely flat, it might have a
degree of variation, depending on how it is constructed. Installing on a
wall with a large variance can lead to issues with the product’s touch
system, and in extreme cases can damage the product. The area of the
wall where you will mount the display is no more than 3/16" (5 mm) off
plumb horizontally and vertically.
To evaluate the wall’s flatness:
1. Place an object that has a long flat edge of at least 3' (1 m) (such
as a meter stick or level) across the wall where the product will
be mounted.
2. Look along the object to find places where there is a gap
between the object’s edge and the wall’s surface.
3. Measure any gaps to see if they exceed 5 mm. If a gap is wider
than 5 mm, this indicates the wall is not flat enough to mount a
display on.

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4. Repeat steps 1-3, this time placing the object’s flat edge
diagonally across the wall in the other direction (if you previously
placed the object diagonally from the top-left to the bottom-right,
place the object from the top-right to the bottom-left).
TIP: Gaps located at the center of the object indicate a concave
wall, while gaps located on both ends of the object indicate a
convex wall (consequently, the object may make a “rocking”
motion). Walls with a significant degree of convexity or concavity
may make it necessary to use shims with the mounting
hardware.
Wall type
The type of wall affects how you can mount the product. The following
table identifies wall types and provides guidance for mounting.
Wall type Description
Drywall over wood studs
•Can be load or non-load bearing
•Can carry weight when constructed as
a load-bearing wall
•Mounting must attach to three wood
studs
•Pilot holes should be drilled into the
wood studs. These holes should be no
larger than the diameter of the screw’s
body to ensure the screw’s thread
gains as much traction in the wood
studs as possible
Drywall over steel studs
•Commonly non-load bearing
•Can not support the wall-mounted
system without additional support (for
example, a wall stand that helps
support the product’s weight)
•Mounting must attach to the steel
studs
Solid concrete •Can be load or non-load bearing

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•
Can carry weight when constructed as
a load-bearing wall
•Must have at least 3" (7.6 cm) between
adjacent fasteners
Concrete masonry unit or brick
•Can be load or non-load bearing
•Can carry weight when constructed as
a load-bearing wall
•Use only one masonry or brick
fastener per block
•Do not anchor mounting hardware in
mortar or grout
Modular panels •Can be load or non-load bearing
•Can carry weight when constructed as
a load-bearing wall
•If non-load-bearing, might not support
the wall-mounted system without
additional support (for example, a wall
stand that helps support the product’s
weight)
Engineering
analysis
An engineering (structural) analysis may be necessary for determining if
a wall can support the product. Get an engineering analysis if:
•You cannot find the wall’s studs
using appropriate tools, such as a
stud finder
•You are unsure of the wall’s
construction and the person in
charge of the building cannot
answer your questions
•The wall is not connected at both the floor and ceiling
•The wall is a modular panel system
•The wall is also bearing the weight of additional hardware or
furniture (such as cabinets or bookshelves)

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•
There are special zoning requirements (for example, earthquakes)
•The wall exceeds typical construction practices (for example, taller
than 8' or 2.4 m)
User factors
Because SMART interactive displays are not just tools for displaying and sharing content but
also for collaborating and learning, it’s important that you consider the product’s users. Make
sure the location allows for multiple people to access the product at once and that there are
no tripping hazards.
Factor Guidance
Height The mounting height should reflect the average height of the users. For
example, an interactive display mounted in an elementary school classroom
should be mounted lower than one in a business’ meeting room.
Accessibility Choose a location that is accessible to all users (adults, children, people in
wheelchairs and so on). Also take into account room traffic patterns and the
space provided around the intended mounting location.
Refer to local regulations regarding accessibility and for any additional
requirements.

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Viewing
angle and
area
Consider the seating around the mounted product. If participants will be
sitting at a steep angle (such as in a lecture hall) relative to the display, you
may have to adjust the installation height or angle. SMART’s interactive
displays are designed for vertical mounting only: 90° relative to the floor,
plus or minus 5–15° for tolerance, depending on the product (consult the
product’s documentation). SMART doesn’t support mounting these products
at other angles or in a horizontal orientation.
NOTE:The only product that supports a horizontal orientation is the SMART
Table.
The recommended viewing angle and area also depend on the display’s
resolution and a variety of other factors that can affect the display’s visibility,
such as ambient lighting. SMART recommends user’s sit within the 178°
viewing area, shown in the diagram below.
See SMART’s knowledge base article, Recommended viewing distances
and viewing angles for SMART Board interactive displays for more
information about viewing angles.
Room control system and power management
A room control system enables users to control a room’s lighting, sound system, and possibly
the SMART product you’re installing. Some installations may require you to integrate the
product with a room control system. Refer to the product’s installation or administrator’s guide
to see if it works with an external room control system.

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Presence detection sensor
Many of SMART’s interactive displays include some form of presence detection sensor (also
called the proximity sensor) that detects movement in the room and turns on the display. If the
sensors detect no movement for a particular interval, the SMART product goes into Standby.
The product’s use of the proximity sensor can be adjusted or disabled in the product’s
settings. For more information about power states and power-management settings, refer to
the product’s installation or administrator’s guide or to the support page.
NOTE:When you install a SMART interactive product, remember that the product might be
able to detect movement through large windows or glass walls. Also, make sure that no
obstructions prevent the proximity sensor from functioning correctly.
SMART Board interactive displays feature advanced power-management capabilities. See the
knowledge base article, Understanding the SMART Board 6000 series and 8000i-G5 series
interactive flat panels power modes for more information.
RS-232 control
You can also manage a SMART display’s power use by using the RS-232 serial port to connect
an external control system to the display. The RS-232 port is a standard connection, featured
on nearly all SMART interactive displays. The RS-232 port allows for easy communication
between an external control system and the display. To learn about a specific display’s
capabilities, command hierarchy, and setup, refer to the installation or administrator’s guide
for that SMART interactive display. PDF versions of documents are available at
http://support.smarttech.com.
IMPORTANT: SMART’s interactive displays are not compatible with centralized remote control
systems, such as a universal remote control.

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Technical information: preparing to
mount hardware
There are a number of factors to bear in mind as you prepare to mount a SMART interactive
display:
•Safe transportation of the product
•Required hardware and tools
•Mounting style (wall-mounted or mobile)
•Product’s supported mounting orientation
•Product mounted by itself or in combination with another display
Product transportation
Be careful when transporting the product: these products can be heavy and bulky, and
transporting them can be complicated.
IMPORTANT:Transport the product at your own risk. SMART cannot accept liability for any
damages or injury that occur during the product’s transportation.
When transporting the product:
•Follow local safety regulations and standards
•Keep it in its original packaging
•Transport the product in an upright, landscape orientation, with the top of the product
facing up.
NOTE:Product packaging may be labelled to indicate which side is the front. Look for
the word “FRONT” on the packaging to help orient the box during transportation.
•Have at least two or three people available to help move the product. The larger the
product, the more people will be required for safely moving it.
The following questions and guidance will help you plan the best and safest method for
moving the product.

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Ask… Description
How heavy is the
product?
Transporting the product from the loading dock to the installation
location may be possible using a cart or simply by carrying it. However,
larger, heavier products may require more than a basic cart. Furniture
dollies are an option in such instances.
Is a mechanical
lift needed?
Use a mechanical lift to safely move a large, heavy product, such as a
75" SMART Board interactive display.
Some of the larger interactive displays
feature eyebolt mounting holes for use
with mechanical lifts during installation.
The product’s specifications tell you
whether a product includes such eyebolt
holes.
Refer to the product’s in-box installation
guide for instructions on using a
mechanical lift.
Can hallways,
doors, or
elevators
accommodate
the unboxed
product?
Some situations may require that the product be removed from its
packaging before it is moved. In this situation, SMART recommends that
you keep the foam pieces on the bottom corners of the product
attached. These foam pieces protect the product if you need to set it
down during transport.
CAUTION:Never rest a SMART Board 8070i-G4 or 8084i-G4 interactive
display directly on its bottom edge. This can damage the display’s
speakers or touch system. Feet attached to the bottom of the display
must be extended past the bottom frame before the product is set down
(see image to the right).

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Ask… Description
Will you need to
rotate the
product to fit it
through
openings such
as doors and
elevators?
Some openings may not be large enough for the product to fit through
easily. In this situation, you may need to rotate the product from its
recommended landscape orientation to a portrait orientation in addition
to removing the packaging. SMART strongly recommends keeping the
foam pieces protecting the product’s corners on.
IMPORTANT:Products such as SMART Board interactive displays are
designed to be mounted in a landscape orientation, and it is best
practice to transport them in landscape orientation as well. Failure to
mount the product in its intended landscape orientation will void the
warranty.
Mounting hardware and tools
Screws, bolts and anchors
The tools and hardware required for installation vary according to the type of wall onto which
the product is being mounted. This table describes different types of hardware and the types
of wall on which it’s appropriate for use.

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Wall type Mounting hardware
Drywall over
wood studs
Wood and lag screws: Threads on these screws are widely spaced.
These screws have wider threads.
Drywall over
steel studs
Toggle Bolts/Butterfly Anchors: These bolts/anchors have “wings” that
open inside a hollow wall, bracing against the wall to secure the
fastener.
IMPORTANT:SMART does not recommend using metal screws.
Solid concrete/
concrete
masonry unit or
brick
Concrete screws and anchors: These screws typically have alternating
high and low threads and can be designed for use with a sleeved insert.
Other hardware
Additional hardware may be required for the installation of the SMART interactive display. This
hardware can include:
•Fasteners
•Washers
•Wall anchors
If possible, use the hardware that comes with the product. Consult the installation guide or the
manufacturer of third-party mounting hardware for guidance on the type of hardware to use
with the wall type.
NOTE: Some SMART products do not include mounting hardware. Consult the product’s
illustrated installation guide for a complete list of included hardware.
Tools
Tools commonly used in the installation of a SMART interactive display include:
•Drill and drill bits
•Level
•Stud Finder
•Screw drivers
•Tape measure
•Hole saw

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Although SMART products typically don’t include the tools used for installation, the installation
guides list the tools you’ll need.
Wall mounts
The selection of mounting hardware is critical, as is the correct assessment of the wall’s load-
carrying capability. If either of these are incorrect, equipment can fall off the wall, potentially
causing serious injury.
It is always best to mount the interactive display on a wall. If the wall can’t support the product’s
weight, additional hardware can be used to help transfer some of the product’s weight to the floor.
SMART’s wall stand kits are designed for use with SMART Board interactive displays.
SMART offers two wall mounts: WM-SBID-
501 and WM-SBID-502.Most displays can
use the WM-SBID-501 while the WM-SBID-
502 is for larger and heavier displays, such
as the SMART Board 8084i-G4. These
mounts can be purchased separately or as
part of a SMART Wall Stand Kit (WSK-Single
or WSK-Dual).
These wall-stand kits are not free-standing
mounts; they still require a wall that can
support the interactive product’s weight. See
Wall structure on page 5for more
information.

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SMART offers a number of other mounting options for interactive whiteboards, including:
•SMART Height Adjustable Wall Mount UX/UF
•SMART Height Adjustable Wall Mount 600i3
•Fixed Unit Wall Mount
If you choose a third-party option rather than one of SMART’s mounting options, use the
information in this section to help choose a compatible option.
Minimum requirements
The wall mount must support the product’s weight and accommodate its dimensions.
IMPORTANT: It is crucial to correctly assess the load (weight) requirements of a system
correctly. SMART is not responsible for incorrect load assessments.
Choose a mount designed to accommodate the product you’re installing and can support the
weight of the entire system, including its attached accessories or components.
Although mounts for consumer-grade, non-interactive displays are often rated based on the
display’s size, the mounts might not be sufficient for SMART’s interactive displays of equal
dimensions. SMART’s interactive displays include additional internal components and may
also include accessories (for example, speakers and cameras) that add to the system’s total
size and weight.
Guidance
Use the following guidance as you select a wall mount:
Assess the wall Determine the types of fasteners and mounting materials that are
needed based on the wall’s structure and the system’s combined
weight (the display and its accessories and additional components). See
Environmental Factors to Consider on page 2for guidance on assessing
the wall’s structure.
SMART makes the following recommendations to help you properly
assess the wall:
1. Have a qualified technician assess the installation wall.
2. Talk to the building facilities’ group about the wall’s construction.
3. If you’re still not sure of the wall’s suitability, consult a
construction contractor or the walls’ manufacturer.
If you still can’t get suitable answers, have an engineering assessment
performed for the wall.