SnoMaster SM-26 Installation instructions

SM-26 (BLACK) ICE-MAKER
USER MANUAL
AND PRODUCT
SPECIFICATIONS

CONTENTS
Before Using Your Appliance
Critical Safety Information For Your Safety
IMPORTANT SAFETY INFORMATION 02
05
10
11
INSTALLATION INSTRUCTIONS
Accessories Included
Structure
Operation Procedure
Control Panel
MAINTENANCE
Cleaning the Interior
Cleaning the Exterior
ENERGY SAVING TIPS
04
PRODUCT FEATURES
01
Warranty Registration
Service and Support
WARRANTY, SERVICE AND SUPPORT
12
TROUBLESHOOTING

THAN YOU FOR PURCHASING THE SM-26
(BLACK), 26KG PLUMBED-IN ICE-MAKER
This product is warranted for 5 years on the compressor, 3 years
on the unit and 1 year on all parts not listed from the date of
purchase. Warranty does not cover products that have not been
used in accordance with the user guide or are outside the warranty
terms and conditions, which can be found at the following url:
https://snomaster.co.za/warranty/
WARRANTY, SERVICE AND SUPPORT
WARRANTY REGISTRATION
Register your SnoMaster SM-26
(BLACK), 26Kg Plumbed-In
Ice-Maker now for warranty, and
allow us to provide you with the
best possible after sales service:
• Please log onto our website at
www.snomaster.co.za
• Click on the ‘Warranty’ tab.
• Enter warranty information and
upload proof of purchase at the
bottom of the page.
SERVICE AND SUPPORT
Should an instance arise where
you require assistance, contact
our service team:
• Please log onto our website at
www.snomaster.co.za
• Click on the ‘Support’ tab.
• Click ‘Find a Repair Agent Near You’
and enter your region.
• Alternatively contact us via email:
[e-mail] or contact
us on [phone].
ON THE UNIT
WARRANTY
ON COMPRESSOR
WARRANTY
01

This manual contains important information including safety,
installation, maintenance and warranty instructions of the
SnoMaster SM-26 (BLACK), 26Kg Plumbed-In Ice-Maker. Please
read this manual carefully before use and follow all safety
information and instructions. It is recommended to keep this
manual for easy reference so that you are familiar with the
operation and maintenance of your appliance.
CRITICAL SAFETY INFORMATION FOR YOUR SAFETY
Before using this appliance, ensure it is correctly positioned and
installed as outlined in this manual. Follow these basic precautions
to prevent the risk of fire, electrical shock, or injury:
• This appliance is designed for domestic indoor use only and is
exclusively intended for making ice.
• Ensure that the incline angle of the appliance is not more than 45°
during transportation or operation.
• Before using your appliance for the first time, you should wait about
12 hours after positioning it in a place.
• Ensure sucient personnel are available to move and install the
appliance to prevent damage or injuries.
• Installation of this appliance by a certified plumber is recommended.
• The appliance needs to be levelled for optimal operation. You can
adjust the appliance feet to level it +/- 10mm.
• For optimal drainage, ensure that the drain outlet is positioned at
least 100 millimeters below the ice maker's drainage tube outlet.
This arrangement facilitates ecient water outflow by
utilizing gravitational force.
• Ensure the plug is easily accessible after positioning the appliance.
• Avoid connecting or disconnecting the electric plug with wet hands.
• To disconnect the appliance, grip the plug and pull it from the wall
outlet. Never pull out the plug by the cord.
• It is advisable to use a dedicated power source and avoid using
extension cords.
IMPORTANT SAFETY INFORMATION
SM-26 (BLACK), 26KG PLUMBED-IN ICE-MAKER
02

• Please unplug the appliance or disconnect the power before
performing any cleaning, maintenance, or servicing.
• If the appliance power supply cord is damaged, it must be replaced by
SnoMaster, its approved agent, or a similarly qualified person to
prevent any hazard.
• It is recommended that the circuit breaker size should be no
more than 20 amps.
• This appliance operates on a single-phase voltage of 230V/50Hz, to
avoid electrical surges, it is advised to use a surge protector plug.
• Cleaning and maintenance should be supervised by adults, especially
if children are involved.
• The appliance should be placed on a flat surface and should be
completely unobstructed. Ensure to leave 150mm space around
the appliance to ensure proper ventilation for the appliance. Place the
appliance away from direct sunlight and heat sources (stove, heater,
radiator, etc.).
• Unless specifically recommended in this manual, do not attempt to
repair or replace any part of the appliance. All other servicing should
be referred to a qualified technician.
• Never clean appliance parts with flammable fluids as they may create
a fire hazard or explosion. Also, avoid storing or using petroleum or
other flammable vapours and liquids near this appliance.
• Avoid solvent-based cleaning detergents or abrasives on the interior
or exterior as they may damage or discolour it.
• Ensure all packaging materials, stickers and films are removed from
the product. Clean the appliance’s surfaces with a mild detergent and
a damp cloth before initial use.
• Before connecting the appliance to a dedicated power source, let it
stand upright for approximately 12 hours. This measure helps
minimise the risk of cooling-system malfunctions that might occur
due to handling during incorrect transportation.
• Ensure all electrical connections are clean and dry before switching
on the appliance.
• Ensure all parts are correctly assembled before operation.
03
BEFORE USING YOUR APPLIANCE

• Dimensions (mm) Unit: (H) 655 (W) 425 (D) 540
• Storage Volume: 6Kg
• Net Weight: 33Kg
• Ice Making Capacity: 26Kg/24h
• Voltage: 230V/50Hz
• Total Input Power: 300W
• Dimensions (mm) Packaged: (H) 695 (W) 485 (D) 585
• Rated Current: 1.1A
• Suggested Applications: Small Oce, Apartment, Kitchen,
B&B, Home Bar, Café , Cocktail Bar
• Design Criteria: Engineered for the African Climate
16 CUBES PER CYCLE | ICE TYPE: BULLET ICE | BULLET ICE SIZE
(MM): (H) 36 (D) 26 | “ICE FULL” SENSOR | REFRIGERANT: R600A
PRODUCT FEATURES
SPECIFICATIONS:
04
Please observe the following instructions:
• Always ensure the appliance is out of reach of
children. Before disposing of it, damage the body
to prevent children from climbing inside,
ensuring their safety.
• Follow the instructions of your local regulations
when disposing.
WHEN DISPOSING THE APPLIANCE
This appliance contains R600a refrigerant, which is
FLAMMABLE and may cause a fire or an explosion.

WATER INLET ~ WATER FILLING ~ ICE MAKING
~ WATER RELEASING ~ ICE DROPPING
All these processes are automatically controlled for
continuous ice-making.
Should the water supply deplete or the ice storage bin reach
capacity, the operational panel's indicator light will activate, and
the ice-maker will cease operation automatically. The insulated
design of the ice storage bin serves to maintain the ice in a solid
state for an extended period.
• Water treated with reverse osmosis purification often gives a false
water indicator, it is advised to fit an inline mineral filter for the
sensors to detect the water.
• Ice cycle time is dependent on water temperature. Clean and drain
the appliance at least one or twice a month. Lemon juice or 10ml
vinegar can be added to the water to help the cleaning process.
• To prevent lime build-up it is advised to clean the appliance with a
descaling liquid once a month, dependent on the water quality in
your area.
INSTALLATION INSTRUCTIONS
Before installing your new appliance, please read all safety
instructions in this manual and follow the installation
instructions below:
WATER
05

06
Please Check If All The Accessories Shown Below Are Included:
1 x ICE SCOOP 1 X FILTER HOUSING
BRACKET
1 x ICE BIN PROTECTOR
1 x FILTER CARTRIDGE
HOUSING
1 x FILTER CARTRIDGE
ACCESSORIES INCLUDED
1 x LONG WATER INLET
Water Inlet to Filter Housing
Water Inlet To Tap
Water Outlet From Filter Housing
Water Inlet To Ice-Maker Inlet Valve
1 x SHORT WATER INLET
2 x O RINGS TO
SEAL THE WATER
INLET/ OUTLET
PIPES
1 x DRAIN OUTLET PIPE
2 x WATER INLET /
OUTLET FITTINGS
4 x SCREWS FOR
FILTER CASING
BRACKET

1Power Switch
2 Display Panel
3 Front Panel
4Door
5Ice Grid
6Ice Storage Bin
7Ice Full Sensor
8Power Cord
9Water Inlet Valve
10 Drainage Outlet
11 Leveling Feet
2Water Filter Inlet Pipe
1Tap
3Water Filter
4Water Filter Outlet Pipe
5Water Inlet Valve
6Drain Outlet
(Drain Outlet Must Be 100mm
Lower Than The Appliance)
INSTALL THE WATER INLET
SYSTEM AS FOLLOWS:
07
STRUCTURE
1
23
4
5
6
8
9
11
10
7
3
2
4
5
6
1
*Arrows Indicate Direction Of Water Flow

• Remove the appliance from the box and all accessories.
• Ensure the appliance is placed on a level floor for quieter operation.
• Beware that placing the appliance on a carpet may cause the heat
from the compressor to cause the carpet to fade.
• To maximize the ice-making performance of our plumbed-in
ice-makers, it’s ideal to have them in a steady environment with a
20°C ambient temperature and 10°C water temperature. While our
ice-makers can handle higher temperatures, these conditions ensure
peak production capacity.
• Avoid areas where the appliance might be exposed to direct sunlight,
any sources of heat (stove, heater, radiator, etc.), extreme hot
ambient temperatures or excessive moisture.
• Place the ice bin protector at the bottom of the ice bin and make sure
the drainage hole is not blocked, so the water can drain smoothly.
• Attach one end of the water inlet pipe to the water inlet valve on the
back of the appliance. When connecting this pipe, use the sealing
washers supplied with the ice-maker to eliminate the risk of a water
leak. The other end of the pipe should be connected to one of the
filter housing connectors.
• Connect the other water inlet pipe to the other side of the filter
housing connector. Connect the other end to a dedicated water
supply or tap. When connecting this water inlet, use the sealing
washers supplied to eliminate the risk of a water leak.
To protect the appliance from electrical surges,
it is advised to use a surge protector plug.
(Please note that this must be purchased
separately and is not supplied with the appliance.)
SURGE PROTECTOR PLUG
08
Installation of this appliance by a certified plumber is recommended
OPERATION PROCEDURE

• Remove the protective plastic film from the filter cartridge prior to
installation. Carefully align the cartridge within the filter housing,
ensuring it is seated evenly within the designated grooves. Secure the
housing lid by screwing it on gently to avoid compromising the
integrity of the filter.
• The drain outlet pipe must be fitted to the drain outlet fitting on the
ice-maker. Use a cable tie to secure it once fitted to prevent leakage.
• This appliance utilizes a gravity-fed drainage system. Therefore, the
drainage outlet pipe must be positioned a minimum of 100mm below
the level of the appliance's drain pipe hole, ensuring a downward
trajectory for effective water flow.
• The water pressure must be between 2 and 4 bar.
• Plug the power cord into a dedicated power source, then press the
on/off switch to start the ice-making process. The green “run” light
will be lit, and the ice-maker will start to operate.
• The operation of the ice-maker is completely automatic.
• If the storage container is full with ice, the “ice full” indicator on the
display panel will be lit up, and the ice-maker will stop automatically.
• Remove the ice from the storage container and then the ice-maker
will restart automatically after a short while.
• Should the water supply to the appliance be insufficient, the
“water low” light indicator will light up. The ice-maker will
stop automatically.
• When the water supply is restored, the ice-maker will restart
automatically again after a short while.
09

• Use the On/Off switch to power the appliance on or off. The On/Off
switch light will indicate the appliance is on.
• Let the appliance run a few cycles so that it can fully calibrate.
• The appliance will now start making ice. *Time between ice making
cycles will vary depending on the ambient and water temperature.
SWITCHING THE APPLIANCE OFF:
• Wait for the current ice cycle to finish and use the On/Off switch to
turn the appliance off.
• Unplug the appliance from the power source.
To ensure safety, remember to always disconnect the appliance
from the power supply before any form of maintenance or cleaning.
10
CONTROL PANEL
RUN FAULT ICE
FULL
WATER
LOW
MAINTAINENCE
INTERNAL CLEANING
• Remove the drain cap.
• Remove the grommet for the
water to drain.
• Refit the grommet and the drain
cap after the water reservoir has
drained completely.
• Ensure that the water inlet filter
does not have any debris.
CLEANING

Place the appliance in the coolest area of
the room, away from any heat-producing
appliances and out of direct sunlight.
ENERGY
SAVING
TIPS
• Wipe the interior dry and use a damp cloth with warm water and a
mild detergent. Avoid using any abrasive chemicals.
• Replace the filter cartridge periodically, depending on usage
and water quality.
• Clean the ice full sensor regularly.
• For extended periods where the appliance will not be in use, ensure
that the interior is completely dry, the water reservoir is
completely drained.
External Cleaning
• Dust the compressor at the back of the appliance with a brush or
vacuum cleaner periodically, as dust build-up may affect the
performance of the appliance.
• Avoid using sharp objects, high-pressure water jets or abrasive
materials when cleaning the appliance.
• It is advisable to use a silicon based stainless steel polish cleaner to
clean the exterior of the appliance.
11

Should you experience any issues with your appliance and the below troubleshooting tips
do not resolve the fault experienced, kindly contact SnoMaster Service Department or your
nearest accredited Service Agent:
The ice-maker does
not switch on
• Check if the ice-maker is correctly switched on.
• Check if there has not been loadshedding or a power cut.
• Make sure you have followed the installation
requirements correctly.
Water shortage
indicator light is on
• Check the water supply and if the inlet pipes are
pinched or the water lter is blocked, if there are no
obstructions restart the ice-maker.
• Check if the water pressure is between 2 and
4 bar pressure.
• Check if the water box nut is loose and
tighten accordingly.
• The water solenoid valve could be faulty.
• The water level sensor is dirty and will need to be
cleaned or replaced.
Ice is not dropping or
struggling to drop
Fault indicator lights
on
• Check if the ambient temperature is too low (lower than
10°C) or water temperature is too low (lower than 7°C)
• Replace the gas solenoid valve.
• The water/evaporator sensor is faulty.
• The circulation pump is faulty and the ice is getting stuck
together and not releasing.
• The water box nut might be loose and must be tightened.
• The water box motor is faulty.
• The water/evaporator sensor or ‘ice full’ sensor must
be replaced.
• The water inlet valve is faulty.
• The pc board is faulty.
Compressor works, but
no ice is being made
• The refrigerant has leaked and will need to be re-gassed.
• The gas solenoid valve will need to be replaced.
• The appliance has a blockage and will need to be ushed
and re-gassed.
• Check if the condenser fan is working.
Compressor doesn’t
work
• Check if the condenser fan is working.
• Remove some ice. Ice full light might be on.
• The compressor is faulty.
TROUBLESHOOTING
PROBLEM PROBLEM POSSIBLE CAUSE / MEASURE
12

SM-26 (BLACK) LIST OF PARTS
13
1 Ventilation Grid
2 Right Panel
3 Ventilation Panel
4 Door
5 Operation Panel Cover
6 Upper Panel
7 Indicator Panel
8 Operation Panel Sticker
9 On-o Switch
10 Upper Edge Panel
11 Ice Scoop
12 Left Panel
13 Ice Grid
14 Inner Bin
15 Supply Power Cord Fixer
16 Back Panel
18 Ice Sensor Fixer
19 Ice Sensor
20 Harness Tube
24 Amebient Temp Sensor
28 Washer
29 Spring Washer
30 Stop Screw
31 Axis Cover
34 Evaporator
35 Top Panel
36 Water Shower Cover
37 Water Temperature Sensor
38 Water Shower
39 Elbow Of Water Inlet
40 Rinsing Connector
43 Rinsing Pump
44 Seal Washer For Rinsing Connector
45 Water Level Sensor
46 Evaporator Fixer Big
47 Water Box
48 Upper Fixing Board
49 Metal Bracket
50 Assembly Suction Pipe
51 Water Filling Tube
52 Condenser
53 Rinsing Magnet Valve
54 Fan
56 Filter
57 Power Cord
58 Power Cord Cover
59 Drainage Pipe
62 Valve Fixer
63 Water Inlet Valve
66 Process Tube
67 Ice Water Drainage Pipe
68 Compressor
69 Feet
70 Drainage Elbow Connector
71 Seal Washer For Drainage Connector
72 Drainage Connector
73 Compressor Bottom Panel
74 Water Box Motor
75 PCB
76 Fixer Of Ice Level Sensor
77 Filter
79 Inlet Tube
80 Drainage Pipe
81 Water Circulation Pipe
82 Drainage Connector
Screw Nut
Screw Cap
T Block
83 Water Drainage T Type Connector
84 Water Supply Pipe
85 T Pipe

JOHANNESBURG LIFESTYLE
CENTRE & SERVICE CENTRE
49 Koornhof Road
Meadowdale
Germiston, 1614
011 392 5315 / 3147
[e-mail]
CAPE TOWN LIFESTYLE CENTRE
& SERVICE CENTRE
31 Stella Road
Montague Gardens
Cape Town, 7441
021 100 5695
[e-mail]
snomaster.co.za
@SnoMasterSA SnoMaster SA snomaster_south_africa @SnoMaster