Sony XR55A80CJ Reference guide

Help Guide
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Help Guide
Television
Use this Help Guide if you have any questions on how to use your TV.
For detailed information, refer to “ Using the Help Guide ”.
Selected Topics
Useful features
Settings
If you want to print the complete Help Guide, see “ Help Guide
(Print Version) ”.
For troubleshooting information, you can also refer to the
Frequently Asked Questions on our support site.
Design and specifications are subject to change without notice. This
manual includes descriptions for all models/countries/regions.
Descriptions for features not supported in some
models/countries/regions are also included.
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
Go to page top
F-232-100-17(1)
Copyright 2022 Sony Corporation
Search

Help Guide | Using the Help Guide
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Help Guide
>Index/Other >Using the Help Guide
Print
Using the Help Guide
This Help Guide explains how to use this TV. You can also refer to the
Setup Guide for descriptions about TV installation, and the Reference
Guide for information such as specifications, and wall mounting of this TV.
Help Guide versions
There are two versions of the Help Guide: the built-in version and the
online version. The online Help Guide includes the latest information.
The online Help Guide is automatically displayed when the TV is
connected to the internet, otherwise the built-in Help Guide is displayed.
Note
To use the latest features described in the Help Guide, you may
need to update the TV’s software. For details about software
updates, see the Software updates page.
The names of settings in the Help Guide may differ from those
displayed on the TV depending on the TV’s release date or your
model/country/region.
The images and illustrations used in the Help Guide may differ
depending on your TV model.
Design and specifications are subject to change without notice.
The Help Guide contains descriptions common across all
models/regions/countries. Some descriptions of features do not
apply depending on your model/region/country.
Hint
To see if your TV is equipped with one of the functions described in
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
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Search

Help Guide | Using the Help Guide
01_01.html[3/4/2022 1:58:25 PM]
the Help Guide, refer to the Reference Guide or the Sony website.
This Help Guide is written for all regions/countries. Some
descriptions contained in this Help Guide do not apply to some
regions and countries.
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to the Internet/Network
>Index/Other >Using the Help Guide
Go to page top
F-232-100-17(1)
Copyright 2022 Sony Corporation
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Help Guide | Useful features
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Help Guide
>Useful features
Print
Useful features
Searching for content/operating the TV with
your voice
Enjoying preferred apps
Enjoying safe apps and video streaming
services (Security & Restrictions)
>Useful features
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
Go to page top
F-232-100-17(1)
Copyright 2022 Sony Corporation
3
Search

Help Guide | Settings
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Help Guide
>Settings
Print
Settings
The menus displayed in the TV settings vary depending on your
model/region/country.
Using the Quick Settings
Channels & Inputs
Channels and External inputs, etc.
Display & Sound
Picture, Screen, Sound and Audio output, etc.
Network & Internet
Accounts & Sign In
Configure the Google Account or add other accounts.
Privacy
You can restrict installation of apps from unknown sources.
Apps
System
Date & Time, Language, Sound, Accessibility, Parental
controlsand LED indicator, etc.
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
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Help Guide | Settings
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Remotes & Accessories
Remote control and Bluetooth settings.
Help & Feedback
Provides help from Sony and Google.
Timers & Clock
Timer, Sleep timer, Alarm, Clock display, etc.
>Settings
Go to page top
F-232-100-17(1)
Copyright 2022 Sony Corporation
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Help Guide
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Television
Getting Started [1]
Remote control [2]
Upper buttons on the remote control [3]
Middle buttons on the remote control [4]
Lower buttons on the remote control [5]
Connecting terminal [6]
How the LEDs light up [7]
Home menu [8]
Selecting inputs [9]
Performing acoustic auto calibration [10]
Accessibility features [11]
Useful features [12]
Searching for content/operating the TV with your voice [13]
Using the remote control microphone [14]
Using the built-in MIC on the TV (only TVs with a built-in MIC) [15]
Enjoying preferred apps [16]
Installing apps [17]
Enjoying safe apps and video streaming services (Security & Restrictions)
[18]
Watching TV [19]
Watching TV programs [20]
Using the program guide [21]
Using the TV menu [22]
Using interactive broadcast TV services [23]
Useful features when watching TV [24]
Changing the picture and sound quality to your preferences [25]
Adjusting the picture quality [26]
Adjusting the sound quality [27]
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“Sound” advanced settings [28]
Using the TV with Other Devices [29]
USB devices [30]
Playing content stored on a USB device [31]
Information about USB devices used for storing photos and music [32]
Supported files and formats [33]
Photos [34]
Music [35]
Videos [36]
Audio sampling rates (for videos) [37]
External subtitles [38]
Blu-ray and DVD players [39]
Connecting a Blu-ray or DVD player [40]
Watching Blu-ray and DVD discs [41]
Cable/satellite box [42]
Connecting a cable/satellite box [43]
How to control the cable/satellite box using the TV remote control [44]
Displaying the iPhone/smartphone or iPad/tablet app screen on the TV [45]
Computers, cameras, and camcorders [46]
Connecting a computer and viewing stored content [47]
Connecting a camera or camcorder and viewing stored content [48]
Computer video signal specifications [49]
Audio system (such as an AV receiver or sound bar) [50]
Outputting audio from an audio system [51]
Connecting an audio system [52]
Adjusting an audio system [53]
Using the TV as a center speaker (only models with TV center speaker mode) [54]
Pass-through audio formats supported with eARC [55]
Video game consoles [56]
Experiencing 3D surround with a neckband speaker or headphones (BRAVIA
XR models only) [57]
Bluetooth devices [58]
Connecting a Bluetooth device [59]
Adjusting the AV sync setting [60]
Supported Bluetooth profiles [61]
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BRAVIA Sync-compatible devices [62]
BRAVIA Sync overview [63]
Using features available for BRAVIA Sync-compatible devices [64]
Adjusting BRAVIA Sync settings [65]
Viewing pictures in 4K from compatible devices [66]
Viewing pictures in 4K resolution [67]
Settings for viewing pictures through HDMI input with higher quality [68]
BRAVIA Connectivity Guide [69]
Connecting to a Network [70]
Connecting to a network [71]
Connecting to a network using a LAN cable [72]
Connecting to a network using a wireless connection [73]
Using Wi-Fi to connect the TV to the Internet/Network [74]
Using Wi-Fi Direct to connect to the TV (no wireless router required) [75]
Home network features [76]
Adjusting home network settings [77]
Playing content from a computer [78]
Playing content from a media server [79]
Viewing Internet content [80]
Settings [81]
Using the Quick Settings [82]
Channels & Inputs [83]
Display & Sound [84]
Network & Internet [85]
Accounts & Sign In [86]
Privacy [87]
Apps [88]
System [89]
Remotes & Accessories [90]
Help & Feedback [91]
Timers & Clock [92]
Troubleshooting [93]
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Start here [94]
Self diagnostics [95]
Software updates [96]
If a full reset (restart) of the TV is required [97]
Frequently Asked Questions for Troubleshooting [98]
Picture (quality)/screen [99]
No color/Dark picture/Color is not correct/Picture is too bright. [100]
Distorted picture./The screen flickers. [101]
High resolution HDR pictures are not displayed. [102]
OLED panel (only models equipped with an OLED panel) [103]
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel) [104]
The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED
panel) [105]
You are concerned about an image retention. (only models equipped with an OLED panel)
[106]
A white line, or a red, green, or blue line appears on the screen. (only some models equipped
with an OLED panel) [107]
Keyboard [108]
Broadcast reception [109]
Check these things first to troubleshoot your TV reception. [110]
You cannot view digital channels. [111]
You cannot receive or select channels. [112]
Sound [113]
No sound but good picture. [114]
No audio or low audio with a home theater system. [115]
You want to output sound from the headphones/Bluetooth audio device and audio
system/TV speakers at the same time. [116]
You are concerned about a delay between the picture and sound. [117]
No TV sounds such as operation sound or audio response. [118]
You cannot establish an eARC connection. [119]
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).
[120]
The TV's built-in MIC picks up sound from the surroundings (only TVs with a built-in
MIC). [121]
Network (Internet/home)/apps [122]
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The TV cannot connect to the Internet/Network. [123]
You can connect to the Internet, but not to certain apps and services. [124]
Remote control/accessories [125]
The remote control does not operate. [126]
You want to disable the remote control backlight. (only remote controls that feature
backlight) [127]
Power [128]
The TV cannot be turned off using the remote control. [129]
The TV turns off automatically. [130]
The TV turns on automatically. [131]
The TV does not turn on. [132]
Connected devices [133]
No picture from a connected device. [134]
You cannot select a connected device. [135]
You cannot find a connected BRAVIA Sync HDMI device. [136]
You cannot turn off the cable/satellite box using the TV's remote control. [137]
An external device (such as a cable/satellite box) cannot be controlled using the
TV's remote control. (Cable/satellite box control compatible models only) [138]
Operation cuts out, or a device does not work. [139]
LED [140]
You want to disable the LED so that it does not light up or blink. [141]
The Operational response LED blinks in red. [142]
Index/Other [143]
Index [144]
Using the Help Guide [145]
Specifications [146]
Support Site [147]
Keeping the TV updated [148]
Trademark information [149]
[1]
Getting Started
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Help Guide
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Remote control This section explains the remote control buttons in three separate blocks.
Connecting terminal
How the LEDs light up
Home menu
Selecting inputs
Performing acoustic auto calibration
Accessibility features
[2] Getting Started
Remote control
Upper buttons on the remote control
Middle buttons on the remote control
Lower buttons on the remote control
[3] Remote control | Remote control
Upper buttons on the remote control
The included remote control, as well as the layout of the buttons, button names, and available services,
vary depending on your model/country/region.
(MIC)
Speak into here to use the microphone in the
remote control. There is an LED above the
microphone.
(Power)
Turns on or switches to standby/networked
standby mode.
Number Button/・(Dot)
Use with the 0-9 buttons to select digital
channels.
APPS
Display a list of installed apps.
EXIT
Return to the previous screen or exit from the
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menu. When an Interactive Application service
is available, press to exit from the service.
YouTube™
Access the “YouTube™” online service.
Disney+
Access the “Disney+” online service.
NETFLIX
Access the “NETFLIX” online service.
Prime Video
Access the “Prime Video” online service.
Related topics
Middle buttons on the remote control
Lower buttons on the remote control
[4] Remote control | Remote control
Middle buttons on the remote control
The included remote control, as well as the button icons, vary depending on your model/country/region.
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Color buttons
Execute corresponding function at that time.
GUIDE
Display the digital program guide of TV or
Cable/Satellite box. For details, refer to Using
the program guide page.
DVR
Display the DVR's list of recorded programs
after setting [Cable/Satellite box setup].
APPS
Display a list of installed apps.
INPUT or (Input select)
Display and select the input source, etc. For
details, refer to Selecting inputs page.
(Google Assistant)/ (Microphone)
Ask Google for a little help on the big screen.
Press the Google Assistant (or MIC) button on
the remote to get started.
For details, refer to Using the remote control
microphone page.
Google Assistant is not available in certain
languages/countries/regions.
(Microphone)/ (Google Assistant)
Search for various content with your voice.
For details, refer to Using the remote control
microphone page.
(Quick Settings)
Display Quick Settings. For details, refer to
Using the Quick Settings page.
(Up) / (Down) / (Left) / (Right) /
(Enter) (Navigation D-Pad)
On screen menu navigation and selection.
BACK
Return to the previous screen.
HOME
Display the TV Home Menu. For details, refer to
Home menu page.
TV
Switch to a TV channel or input and display the
TV menu. For details, refer to Using the TV
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menu page.
Related topics
Upper buttons on the remote control
Lower buttons on the remote control
[5] Remote control | Remote control
Lower buttons on the remote control
The included remote control, as well as the layout of the buttons and the button names, vary depending
on your model/country/region.
VOL or +/- (Volume)
Adjust the volume.
JUMP or (Jump)
Jump back and forth between two channels or
inputs. The TV alternates between the current
channel or input and the last channel or input
that was selected.
MUTE or (Mute)
Mute the sound. Press again to restore the
sound.
Hint
The accessibility shortcut service can be
turned on or off by pressing and holding
MUTE or (Mute).
CH +/- (Channel)
Select the channel.
AUDIO
Select multilingual source sound or dual sound
for the program currently being viewed
(depending on program source).
SUBTITLE/CC or (Subtitle setting)
Turn subtitles on or off (when the feature is
available).
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HELP
Display the Help menu. Help Guide can be
accessed from here.
(Fast rewind) / (Play) / (Fast
forward) / (Pause) / (Stop)
Operate media contents on the TV and
connected BRAVIA Sync-compatible device.
REC
Record the current program with the DVR after
setting [Cable/Satellite box setup].
EXIT
Return to the previous screen or exit from the
menu. When an Interactive Application service
is available, press to exit from the service.
DISPLAY or (Info/Text reveal)
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Display information about the
channel/program/input you are viewing.
Related topics
Upper buttons on the remote control
Middle buttons on the remote control
[6] Getting Started
Connecting terminal
The types and shapes of connectors available vary depending on your TV.
For the location of the connectors, refer to the Setup Guide (printed manual).
Terminal Description
USB
Connects to Digital still camera/Camcorder/USB storage media.
Note
Connecting a large USB device may interfere with other connected
devices beside it. In such a case, connect it to the other USB input.
REMOTE IR IN / REMOTE
Connects to the Home Controller. These jacks are for receiving the external
control signal. Enables extended control of the TV using RS-232C via the
RS-232C and IR IN jacks. RS-232C: Connects to the RS-232C terminal of
the home controller. IR IN: Connects to the IR out terminal of the home
controller.
Note
Take care to not connect to headphones or an audio system.
VIDEO IN
Connects to VCR/Video game equipment/DVD player/Camcorder.
For a composite connection, use an Analog Extension Cable (not supplied).
For more about the shape of the Analog Extension Cable, refer to
Connecting a Blu-ray or DVD player.
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(Headphone)
Connects to the headphone jack to listen to sound from the TV. Supports 3-
pole stereo mini jack only.
Note
You cannot output sound from both the headphone and the TV
speakers at the same time.
HDMI IN
Connects to the HDMI device. The HDMI interface can transfer the digital
video and audio on a single cable. To enjoy high quality 4K contents,
connect a Premium High Speed HDMI Cable(s) and follow the instructions
displayed on the screen to set the [HDMI signal format] of the HDMI IN port.
HDMI IN (8K, 4K 120 Hz)
If you use an HDMI device that supports video output in 8K or 4K 100/120
Hz, connect the Ultra High Speed HDMI Cable, and follow the instructions
displayed on the screen to set the [HDMI signal format] of the HDMI IN port.
Note
4K 100 Hz support depends on your country/region.
HDMI IN (4K 120 Hz)
If you use an HDMI device that supports video output in 4K 100/120 Hz,
connect the Ultra High Speed HDMI Cable, and follow the instructions
displayed on the screen to set the [HDMI signal format] of the HDMI IN port.
Note
4K 100 Hz support depends on your country/region.
HDMI IN (eARC/ARC)
To connect an audio system that supports eARC (Enhanced Audio Return
Channel) or ARC (Audio Return Channel), connect to the HDMI port labeled
“eARC/ARC” on the TV. It is a feature that sends audio to an audio system
that supports eARC/ARC through an HDMI cable. If the audio system does
not support eARC/ARC, you need to connect with DIGITAL AUDIO OUT
(OPTICAL).
DIGITAL AUDIO OUT (OPTICAL)
Connects to an audio system with optical audio input.
™
™
™
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When connecting an audio system not compatible with ARC using an HDMI
cable, you need to connect an optical audio cable to the DIGITAL AUDIO
OUT (OPTICAL) to output digital sound.
(Cable/Antenna input)
Connects to Cable/Antenna/External Box.
Note
When connecting the cable to the Cable/Antenna input, finger tighten
only, over tightening the connection can damage the TV.
LAN
Connect to a Router.
Connect to the Internet using a LAN cable.
CENTER SPEAKER IN
To use your TV speakers as the center speaker, connect the output of your
AV receiver to the CENTER SPEAKER IN on your TV.
To use your TV speakers as the center speaker, press the (Quick
Settings) button on the remote control, then select [Settings] — [Display &
Sound] — [Audio output] — [Speakers] — [Audio system].
Note
Before connecting cables, disconnect the AC power cord (mains
lead) of both the TV and AV receiver.
If you do not use the CENTER SPEAKER IN terminal or the S-
CENTER SPEAKER INinput, change the following setting to prevent
noise from the speakers.
Press the (Quick Settings) button on the remote control, and
disable [TV center speaker mode] in [Settings] — [Display & Sound]
— [Audio output].
S-CENTER SPEAKER IN
Connects the TV and an audio device with an S-CENTER OUT output/jack
using a TV center speaker mode cable. Before connecting, make sure you
unplug the AC power cord (mains lead) of the TV and audio device to be
connected.
For details, refer to Using the TV as a center speaker (only models with TV
center speaker mode).
Note
If you do not use the CENTER SPEAKER IN terminal or the S-
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CENTER SPEAKER INinput, you will need to perform the following
steps to prevent noise from the speakers.
Press the (Quick Settings) button on the remote control, and
disable [TV center speaker mode] in [Settings] — [Display & Sound]
— [Audio output].
[7] Getting Started
How the LEDs light up
You can check the status of the TV by looking at how the LEDs light up.
(A) Voice function LED (On the left side at the bottom of the TV. Only TVs with a built-in MIC. )
(B) Operational response LED (In the center at the bottom of the TV.)
The built-in MIC may not be available depending on your region/model/language.
Voice function LED
Turns “on” or “blinks” when “Hey Google” is detected and the TV is communicating with the server. The
lighting pattern of this LED depends on the server communication status.
Note
You can use the built-in MIC on the TV when the Built-in MIC switch is on. For the location of the
Built-in MIC Switch, refer to the Reference Guide supplied with the TV.
After you press the Google Assistant/MIC button on the remote control and finish activating the
built-in MIC on the TV, the voice function LED turns on in amber when the built-in MIC on the TV
is off (when on, the Operational response LED turns on in amber).
Operational response LED
Turns “on” or “blinks” in white when the TV is turning on, when receiving signals from the remote
*
*
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