Sony XR55A80CJ Reference guide

Help Guide
index.html[3/4/2022 1:58:22 PM]
Help Guide
Television
Use this Help Guide if you have any questions on how to use your TV.
For detailed information, refer to “ Using the Help Guide ”.
Selected Topics
Useful features
Settings
If you want to print the complete Help Guide, see “ Help Guide
(Print Version) ”.
For troubleshooting information, you can also refer to the
Frequently Asked Questions on our support site.
Design and specifications are subject to change without notice. This
manual includes descriptions for all models/countries/regions.
Descriptions for features not supported in some
models/countries/regions are also included.
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
Go to page top
F-232-100-17(1)
Copyright 2022 Sony Corporation
Search

Help Guide | Using the Help Guide
01_01.html[3/4/2022 1:58:25 PM]
Help Guide
>Index/Other >Using the Help Guide
Print
Using the Help Guide
This Help Guide explains how to use this TV. You can also refer to the
Setup Guide for descriptions about TV installation, and the Reference
Guide for information such as specifications, and wall mounting of this TV.
Help Guide versions
There are two versions of the Help Guide: the built-in version and the
online version. The online Help Guide includes the latest information.
The online Help Guide is automatically displayed when the TV is
connected to the internet, otherwise the built-in Help Guide is displayed.
Note
To use the latest features described in the Help Guide, you may
need to update the TV’s software. For details about software
updates, see the Software updates page.
The names of settings in the Help Guide may differ from those
displayed on the TV depending on the TV’s release date or your
model/country/region.
The images and illustrations used in the Help Guide may differ
depending on your TV model.
Design and specifications are subject to change without notice.
The Help Guide contains descriptions common across all
models/regions/countries. Some descriptions of features do not
apply depending on your model/region/country.
Hint
To see if your TV is equipped with one of the functions described in
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
1
Search

Help Guide | Using the Help Guide
01_01.html[3/4/2022 1:58:25 PM]
the Help Guide, refer to the Reference Guide or the Sony website.
This Help Guide is written for all regions/countries. Some
descriptions contained in this Help Guide do not apply to some
regions and countries.
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to the Internet/Network
>Index/Other >Using the Help Guide
Go to page top
F-232-100-17(1)
Copyright 2022 Sony Corporation
2

Help Guide | Useful features
01-11.html[3/4/2022 1:58:26 PM]
Help Guide
>Useful features
Print
Useful features
Searching for content/operating the TV with
your voice
Enjoying preferred apps
Enjoying safe apps and video streaming
services (Security & Restrictions)
>Useful features
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
Go to page top
F-232-100-17(1)
Copyright 2022 Sony Corporation
3
Search

Help Guide | Settings
07.html[3/4/2022 1:58:28 PM]
Help Guide
>Settings
Print
Settings
The menus displayed in the TV settings vary depending on your
model/region/country.
Using the Quick Settings
Channels & Inputs
Channels and External inputs, etc.
Display & Sound
Picture, Screen, Sound and Audio output, etc.
Network & Internet
Accounts & Sign In
Configure the Google Account or add other accounts.
Privacy
You can restrict installation of apps from unknown sources.
Apps
System
Date & Time, Language, Sound, Accessibility, Parental
controlsand LED indicator, etc.
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
4
Search

Help Guide | Settings
07.html[3/4/2022 1:58:28 PM]
Remotes & Accessories
Remote control and Bluetooth settings.
Help & Feedback
Provides help from Sony and Google.
Timers & Clock
Timer, Sleep timer, Alarm, Clock display, etc.
>Settings
Go to page top
F-232-100-17(1)
Copyright 2022 Sony Corporation
5

Help Guide
print.html[3/4/2022 1:58:33 PM]
Television
Getting Started [1]
Remote control [2]
Upper buttons on the remote control [3]
Middle buttons on the remote control [4]
Lower buttons on the remote control [5]
Connecting terminal [6]
How the LEDs light up [7]
Home menu [8]
Selecting inputs [9]
Performing acoustic auto calibration [10]
Accessibility features [11]
Useful features [12]
Searching for content/operating the TV with your voice [13]
Using the remote control microphone [14]
Using the built-in MIC on the TV (only TVs with a built-in MIC) [15]
Enjoying preferred apps [16]
Installing apps [17]
Enjoying safe apps and video streaming services (Security & Restrictions)
[18]
Watching TV [19]
Watching TV programs [20]
Using the program guide [21]
Using the TV menu [22]
Using interactive broadcast TV services [23]
Useful features when watching TV [24]
Changing the picture and sound quality to your preferences [25]
Adjusting the picture quality [26]
Adjusting the sound quality [27]
6

Help Guide
print.html[3/4/2022 1:58:33 PM]
“Sound” advanced settings [28]
Using the TV with Other Devices [29]
USB devices [30]
Playing content stored on a USB device [31]
Information about USB devices used for storing photos and music [32]
Supported files and formats [33]
Photos [34]
Music [35]
Videos [36]
Audio sampling rates (for videos) [37]
External subtitles [38]
Blu-ray and DVD players [39]
Connecting a Blu-ray or DVD player [40]
Watching Blu-ray and DVD discs [41]
Cable/satellite box [42]
Connecting a cable/satellite box [43]
How to control the cable/satellite box using the TV remote control [44]
Displaying the iPhone/smartphone or iPad/tablet app screen on the TV [45]
Computers, cameras, and camcorders [46]
Connecting a computer and viewing stored content [47]
Connecting a camera or camcorder and viewing stored content [48]
Computer video signal specifications [49]
Audio system (such as an AV receiver or sound bar) [50]
Outputting audio from an audio system [51]
Connecting an audio system [52]
Adjusting an audio system [53]
Using the TV as a center speaker (only models with TV center speaker mode) [54]
Pass-through audio formats supported with eARC [55]
Video game consoles [56]
Experiencing 3D surround with a neckband speaker or headphones (BRAVIA
XR models only) [57]
Bluetooth devices [58]
Connecting a Bluetooth device [59]
Adjusting the AV sync setting [60]
Supported Bluetooth profiles [61]
7

Help Guide
print.html[3/4/2022 1:58:33 PM]
BRAVIA Sync-compatible devices [62]
BRAVIA Sync overview [63]
Using features available for BRAVIA Sync-compatible devices [64]
Adjusting BRAVIA Sync settings [65]
Viewing pictures in 4K from compatible devices [66]
Viewing pictures in 4K resolution [67]
Settings for viewing pictures through HDMI input with higher quality [68]
BRAVIA Connectivity Guide [69]
Connecting to a Network [70]
Connecting to a network [71]
Connecting to a network using a LAN cable [72]
Connecting to a network using a wireless connection [73]
Using Wi-Fi to connect the TV to the Internet/Network [74]
Using Wi-Fi Direct to connect to the TV (no wireless router required) [75]
Home network features [76]
Adjusting home network settings [77]
Playing content from a computer [78]
Playing content from a media server [79]
Viewing Internet content [80]
Settings [81]
Using the Quick Settings [82]
Channels & Inputs [83]
Display & Sound [84]
Network & Internet [85]
Accounts & Sign In [86]
Privacy [87]
Apps [88]
System [89]
Remotes & Accessories [90]
Help & Feedback [91]
Timers & Clock [92]
Troubleshooting [93]
8

Help Guide
print.html[3/4/2022 1:58:33 PM]
Start here [94]
Self diagnostics [95]
Software updates [96]
If a full reset (restart) of the TV is required [97]
Frequently Asked Questions for Troubleshooting [98]
Picture (quality)/screen [99]
No color/Dark picture/Color is not correct/Picture is too bright. [100]
Distorted picture./The screen flickers. [101]
High resolution HDR pictures are not displayed. [102]
OLED panel (only models equipped with an OLED panel) [103]
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel) [104]
The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED
panel) [105]
You are concerned about an image retention. (only models equipped with an OLED panel)
[106]
A white line, or a red, green, or blue line appears on the screen. (only some models equipped
with an OLED panel) [107]
Keyboard [108]
Broadcast reception [109]
Check these things first to troubleshoot your TV reception. [110]
You cannot view digital channels. [111]
You cannot receive or select channels. [112]
Sound [113]
No sound but good picture. [114]
No audio or low audio with a home theater system. [115]
You want to output sound from the headphones/Bluetooth audio device and audio
system/TV speakers at the same time. [116]
You are concerned about a delay between the picture and sound. [117]
No TV sounds such as operation sound or audio response. [118]
You cannot establish an eARC connection. [119]
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).
[120]
The TV's built-in MIC picks up sound from the surroundings (only TVs with a built-in
MIC). [121]
Network (Internet/home)/apps [122]
9