Spectra nTier500 User manual

SpectraLogic.com
Spectra nTier500
Backup and Archive Appliance
User Guide

2
User Guide 90990030
Copyright Copyright © 2009–2010 Spectra Logic Corporation. All rights reserved. This item and the
information contained herein are the property of Spectra Logic Corporation.
Notices Except as expressly stated herein, Spectra Logic Corporation makes its products and
associated documentation on an “AS IS” BASIS, WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, BOTH OF WHICH ARE EXPRESSLY DISCLAIMED. In no
event shall Spectra Logic be liable for any loss of profits, loss of business, loss of use or
data, interruption of business, or for indirect, special, incidental or consequential
damages of any kind, even if Spectra Logic has been advised of the possibility of such
damages arising from any defect or error.
Information furnished in this manual is believed to be accurate and reliable. However, no
responsibility is assumed by Spectra Logic for its use. Due to continuing research and
development, Spectra Logic may revise this publication from time to time without notice,
and reserves the right to change any product specification at any time without notice.
Trademarks Spectra, SpectraGuard, Spectra Logic, the Spectra Logic logo, Python, TeraPack, and
TranScale are registered trademarks of Spectra Logic Corporation. BlueScale, Endura,
EnergyAudit, PreScan, PostScan, RXT, T-Finity, and Tape without Pain are trademarks of
Spectra Logic Corporation. All other trademarks and registered trademarks are the
property of their respective owners.
Part Number 90990030 Revision D
Revision
History
Note: To make sure you have the most current version of this guide and the
release notes for the most current version of the BlueScale firmware,
check the Spectra Logic Web site at www.spectralogic.com/documents.
The release notes also contain updates to the User Guide since the last time
it was revised.
Revision Date Description
A December 2007 Initial release.
B February 2008 Update for BlueScale software and regulatory agency
updates.
C February 2010 Update for BlueScale software and hardware updates.
D September 2010 Update for BlueScale software, Windows operating
system, and hardware updates.

September 2010 Spectra nTier500 Backup and Archive Appliance
3
License You have acquired a Spectra product that includes software owned or licensed by
Spectra Logic from one or more software licensors (“Software Suppliers”). Such
software products, as well as associated media, printed materials and “online” or
electronic documentation (“SOFTWARE”) are protected by copyright laws and
international copyright treaties, as well as other intellectual property laws and treaties.
If you do not agree to this end user license agreement (EULA), do not use the Spectra
product; instead, promptly contact Spectra Logic for instructions on return of the Spectra
product for a refund. Any use of the Software, including but not limited to use on the
Spectra product, will constitute your agreement to this EULA (or ratification of any
previous consent).
Grant of License. The Software is licensed on a non-exclusive basis, not sold. This EULA
grants you the following rights to the Software:
You may use the Software only on the Spectra product.
Not Fault Tolerant. The Software is not fault tolerant. Spectra Logic has independently
determined how to use the Software in the Spectra product, and suppliers have relied
upon Spectra Logic to conduct sufficient testing to determine that the Software is
suitable for such use.
No Warranties for the SOFTWARE. The Software is provided “AS IS” and with all
faults. The entire risk as to satisfactory quality, performance, accuracy, and effort
(including lack of negligence) is with you. Also, there is no warranty against
interference with your enjoyment of the Software or against infringement. If you have
received any warranties regarding the SOFTWARE, those warranties do not originate
from, and are not binding on Software suppliers.
Note on Java Support. The Software may contain support for programs written in Java.
Java technology is not fault tolerant and is not designed, manufactured, or intended for
use of resale as online control equipment in hazardous environments requiring fail-safe
performance, such as in the operation of nuclear facilities, aircraft navigation or
communications systems, air traffic control, direct life support machines, or weapons
systems, in which the failure of Java technology could lead directly to death, personal
injury, or severe physical or environmental damage.
No Liability for Certain Damages. Except as prohibited by law, Software suppliers
shall have no liability for any indirect, special, consequential or incidental damages
arising from or in connection with the use or performance of the Software. This
limitation shall apply even if any remedy fails of its essential purpose. In no event shall
Software suppliers, individually, be liable for any amount in excess of U.S. two hundred
fifty dollars (U.S. $250.00).
Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not
reverse engineer, decompile, or disassemble the Software, except and only to the extent
that such activity is expressly permitted by applicable law notwithstanding this
limitation.
Software Transfer Allowed with Restrictions. You may permanently transfer rights
under this EULA only as part of a permanent sale or transfer of the Spectra product,
and only if the recipient agrees to this EULA. If the Software is an upgrade, any transfer
must also include all prior versions of the Software.
Export Restrictions. Export of the Software from the United States is regulated by the
Export Administration Regulations (EAR, 15 CFR 730-744) of the U.S. Commerce
Department, Bureau of Export Administration. You agree to comply with the EAR in
the export or re-export of the Software: (i) to any country to which the U.S. has
embargoed or restricted the export of goods or services, which as May 1999 include, but
are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria, and
the Federal Republic of Yugoslavia (including Serbia, but not Montenegro), or to any
national or any such country, wherever located, who intends to transit or transport the
Software back to such country; (ii) to any person or entity who you know or have
reason to know will utilize the Software or portion thereof in the design, development
or production of nuclear, chemical, or biological weapons; or (iii) to any person or
entity who has been prohibited from participating in U.S. export transactions by any
federal agency of the U.S. government. You warrant and represent that neither the BXA
nor any other U.S. federal agency has suspended, revoked or denied your export
privileges.

Warnings
4
User Guide 90990030
Warnings
Warning
Risk of electrical shock. To remove AC power from the Spectra nTier500, unplug all
three of the power cords from the power inlets.
Warnung: Gefahr eines elektrischen Schlages. Um den Wechselstrom des Spectra
nTier500 abzuschalten, ziehen Sie alle Drei Netzkabel aus den Eingangsbuchsen.
Warning
The Spectra nTier500 contains high-voltage components that can cause injury or
death. Only service personnel should replace or install high-voltage components.
Warnung: Das Spectra nTier500 enthält Hochspannungskomponenten, die
erhebliche Verletzungen oder tödliche Wirkung haben können. Nur geschultes
Personal sollte die Hochspannungskomponenten warten oder installieren.
Warning
Risk of explosion if the battery is replaced by an incorrect type. Dispose of used
batteries according to the manufacturer’s instructions.
Warnung: Explosionsgefahr, wenn der Akku erhält einen falschen Typ. Entsorgen
Sie gebrauchte Batterien entsprechend den Anweisungen.
Warning
The nTier500 weighs approximately 54 lb. (25 kg) without drives installed. Use
extreme caution when moving it. Always use two people, one on each side, when
lifting or moving it.
Warnung: Die nTier500 wiegt ca 25 kg., ohne Laufwerke installiert. Verwenden Sie
extreme Vorsicht walten lassen, wenn sie abwandern. Benutzen Sie immer zwei
Personen, eine auf jeder Seite, beim Heben oder Fortbewegen.
Warning
The nTier500 is very heavy, especially with drives installed. Always use two people,
one on each side, when lifting or moving it.
Warnung: Die nTier500 ist sehr schwer, vor allem mit Laufwerken installiert
werden. Benutzen Sie immer zwei Personen, eine auf jeder Seite, beim Heben oder
Fortbewegen.

Contacting Spectra Logic
September 2010 Spectra nTier500 Backup and Archive Appliance
5
Contacting Spectra Logic
To obtain general information
Spectra Logic Web Site: www.spectralogic.com
United States Headquarters European Office
Spectra Logic Corporation
6285 Lookout Road
Boulder, CO 80301
USA
Phone: [phone] or 1.303.449.6400
International: 1.303.449.6400
Fax: [phone]
Spectra Logic Europe Ltd.
Magdalen Centre
Robert Robinson Avenue
Oxford Science Park
OXFORD
OX4 4GA
United Kingdom
Phone: [phone]
Fax: [phone]
Spectra Logic Technical Support
Web Site: support.spectralogic.com
United States and Canada
Phone:
Toll free US and Canada: 1.800.227.4637
International: 1.303.449.0160
Email: [email protected]om
Europe, Middle East, Africa
Phone: [phone]
Email: [email protected]
Deutsch sprechende Kunden
Phone: [phone]
Email: [e-mail]
Mexico, Central and South America, Asia, Australia, and New Zealand
Phone: [phone]
Email: [e-mail]
Spectra Logic Sales
Web Site: www.spectralogic.com/shop
United States and Canada
Phone: [phone] or 1.303.449.6400
Fax: [phone]
Email: [e-mail]
Europe
Phone: [phone]
Fax: [phone]
Email: [e-mail]
To Obtain Documentation
Spectra Logic Web Site: www.spectralogic.com/documents

Contacting Spectra Logic
6
User Guide 90990030
Notes

7
Contents
About This Guide 13
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
BlueScale User Interface Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
User Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Register Your New nTier500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 1 — System Overview 17
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Integrated Application Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Windows Storage Server Operating System . . . . . . . . . . . . . . . . . . . . . . 25
Microsoft Distributed File System (DFS) . . . . . . . . . . . . . . . . . . . . . . . . . 25
Spectra BlueScale Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 2 — Installing the nTier500 27
Installing the nTier500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Prepare for the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Unpacking the nTier500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Install the Appliance in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connect the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Install the Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Connect the Cables and Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Install the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring the IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Use the Windows Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Use the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Contents
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User Guide 90990030
Chapter 3 — Using the BlueScale Web Interface 53
Overview of the BlueScale Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
BlueScale Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Access the BlueScale Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Exiting the BlueScale Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Overview of the Operator Panel Screens . . . . . . . . . . . . . . . . . . . . . . . . . 62
Operator Panel Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 4 — Configuring the nTier500 65
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Accessing the Windows Operating System . . . . . . . . . . . . . . . . . . . . . . . . . 67
Connect to the Windows Operating System . . . . . . . . . . . . . . . . . . . . . . 67
Log Into Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Log Off and Return to BlueScale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installing Antivirus Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installing Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Make the Installation Files Accessible to Windows . . . . . . . . . . . . . . . . 71
Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Changing the Windows Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Change the Administrator User Name and Password . . . . . . . . . . . . . 74
Change the Hostname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configure Additional Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring iSCSI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring Remote Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Access the Psetup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Set the RMM IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Change the RMM Super User Password (Recommended) . . . . . . . . . . 81

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September 2010 Spectra nTier500 Backup and Archive Appliance
Chapter 5 — Operating the nTier500 83
Power On the nTier500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Monitor the nTier500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Check System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Monitor the Status of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Check the Status of Individual Components . . . . . . . . . . . . . . . . . . . . . 88
View the Status of Applications and Services . . . . . . . . . . . . . . . . . . . . 90
View Network Configuration Information . . . . . . . . . . . . . . . . . . . . . . . 92
Restart or Shut Down the nTier500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Use Windows to Restart or Shut Down . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Power-Cycle Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Control the Power Remotely Using RMM . . . . . . . . . . . . . . . . . . . . . . . 94
Chapter 6 — Configuring Logical Volumes 95
Overview of Logical Volumes, Folders, and Shares . . . . . . . . . . . . . . . . . . 96
Logical Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Folders and Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Creating Folders and Configuring Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Create a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Change or Remove Folder Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Deleting a Logical Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Creating a New Logical Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Create a New NAS Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Create a New RAW (Unformatted) Volume . . . . . . . . . . . . . . . . . . . . . 110
Chapter 7 — Configuring Replication 113
Replication Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Before You Begin... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Configure the nTier500 Server for DFS Replication . . . . . . . . . . . . . . . . . . 115
Configure BlueScale Replication Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Creating a New Replication Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
View or Delete a Replication Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Contents
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User Guide 90990030
Chapter 8 — AutoSupport 125
About AutoSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Before You Begin... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Configuring AutoSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Enter Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Configure Mail Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Set Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using AutoSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Create a New Support Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Update an Existing Support Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Chapter 9 — Maintaining the nTier500 137
Moving or Shipping the nTier500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Accessing the Technical Support Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Check the Current Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Determine Whether an Update is Available . . . . . . . . . . . . . . . . . . . . . 141
Download and Install the Updated Firmware . . . . . . . . . . . . . . . . . . . 143
Updating Tape Drive Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Obtain the Updated Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Remove Current Drivers or Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Install the Updated Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Replacing a Data Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Estimated Time Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Identify the Malfunctioning Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Replace the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Appendix A — Service and Support 157
Before Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Opening a Support Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

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September 2010 Spectra nTier500 Backup and Archive Appliance
Appendix B — Specifications 161
Data Storage Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Integrated Application Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Size and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Input Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Network Interface Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Universal Serial Bus (USB) Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Appendix C — Regulatory and Safety Standards 167
EU Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Safety Standards and Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Waste of Electronic and Electrical Equipment (WEEE) Directive . . . 169
Restriction of Hazardous Substances in Electrical and Electronic
Equipment (RoHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Appendix D — Tuning Gigabit Ethernet Network
Performance 171
Enabling Jumbo Frames for 10 GigE Network Interface Cards . . . . . . . . 171
Change the MTU Setting for the NIC Card . . . . . . . . . . . . . . . . . . . . . . 171
Enable Window Scaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Teaming NICs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Index 177

Contents
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User Guide 90990030
Notes

13
About This Guide
This guide describes how to install, configure, monitor, and maintain the
Spectra®nTier500™ Backup and Archive Appliance (referred to as the
nTier500) using the BlueScale web interface. It also provides product
specifications.
INTENDED AUDIENCE
This guide is intended for data center administrators and operators who
maintain and operate backup systems. The information in this guide
assumes a familiarity with RAID technology, Fibre Channel, and iSCSI
using 1Gigabitb per second (Gb/s) and 10Gb/s Ethernet. It also assumes a
knowledge of technical tasks such as configuring a Windows operating
system, installing drivers, and configuring network connections. You also
need to be familiar with installing, configuring, and using data backup and
archival software.
RELATED INFORMATION
This section contains information about this document and other
documents related to the Spectra nTier500 Backup and Archive Appliance.
BlueScale User Interface Screens
The BlueScale interface changes as new features are added or other
modifications are made between firmware revisions. Therefore, the screens
you see in the BlueScale web interface may differ from those shown in this
guide.

About This Guide
14
User Guide 90990030
Related Publications
For additional information about the Spectra nTier500 and the software
installed on it, refer to the publications listed in this section.
Spectra nTier500
This guide and the following documents related to the Spectra nTier500 are
available on the Spectra nTier Backup and Archive Appliance Documentation
and Software CD. They are also available from the Spectra Logic web site at
www.spectralogic.com/documents.
The Spectra nTier500 Backup and Archive Appliance Release Notes and
Documentation Updates provide the most up-to date information about
the nTier500, including information about the latest firmware releases
and documentation updates.
Spectra nTier500 Backup and Archive Appliance Read This First gives tips
and other important information that you should know before
installing the nTier500 in your storage environment.
The Spectra nTier500 and nTier500 VTL Rack-Mount Installation Guide
provides detailed instructions for installing the Spectra nTier500 in a
standard 19-inch rack.
Microsoft Windows Operating System and Software
Check the following web sites for information and documentation related
to the Microsoft Windows Storage Server operating system and other
Microsoft software used with the Spectra nTier500.
The integrated application server in the Spectra nTier500 runs the
Windows Storage Server operating system. You can find information
about this operating system on the Microsoft web site at
www.microsoft.com/windowsserver2008/en/us/default.aspx.
The Spectra nTier500 uses the Microsoft Distributed File System (DFS)
as its replication engine. You can find information about DFS on the
Microsoft web site at www.microsoft.com/windowsserversystem/dfs/
default.mspx.
Microsoft Data Protection Manager (DPM) software can be installed
and run on the nTier500. You can find information about Microsoft
Data Protection Manager (DPM) on the Microsoft web site at
www.microsoft.com/dpm.
Note: Spectra Logic no longer sells or supports DPM on the nTier500.

About This Guide
September 2010 Spectra nTier500 Backup and Archive Appliance
15
Intel Remote Management Module 2
The integrated Intel Remote Management Module 2 (Intel RMM2)
provides remote power management so that you can power the nTier500
on and off from a remote host. The Intel Remote Management Module 2 User
Guide is included on the Spectra nTier Backup and Archive Appliance
Documentation and Software CD. You can also download it from the Intel
web site at www.intel.com/support/motherboards/server/sb/cs-
025399.htm.
USER FEEDBACK
Please give us suggestions for and opinions on our products and their
documentation by calling us at [phone] or sending e-mail to
[e-mail].
REGISTER YOUR NEW NTIER500
Register your nTier500 quickly and easily on the Spectra Logic Web site, by
visiting www.spectralogic.com/register.

About This Guide
16
User Guide 90990030
TYPOGRAPHICAL CONVENTIONS
These release notes use the following conventions to highlight important
information:
Note: Provides additional information or suggestions about the
current topic.
These release notes use an arrow (>) to describe a series of menu
selections. For example:
Select Configuration > Network.
— means —
Select Configuration, then select Network.
Important
Read text marked by the “Important” icon for information that will help you
complete a procedure or avoid extra steps.
Caution
Read text marked by the “Caution” icon for information you must know to avoid
damaging the library, the tape drives, or losing data.
Warning
Read text marked by the “Warning” icon for information you must know to avoid
personal injury.
Warnung: Lesen Sie markierten Text durch die “Warnung”-Symbol für die
Informationen, die Sie kennen müssen, um Personenschäden zu vermeiden.

17
Chapter 1
System Overview
This chapter provides an overview of the Spectra nTier500 Backup and
Archive appliance (referred to as the nTier500 in this guide) features and
components.
Topic Described beginning on...
Overview page 18
Components page 20
Front Panel page 20
Rear Panel page 21
Operator Panel page 24
Integrated Application Server page 22
Software page 25
Spectra BlueScale Web Interface page 26
Windows Storage Server Operating System page 25
Microsoft Distributed File System (DFS) page 25

Chapter 1 — System Overview
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User Guide 90990030
OVERVIEW
The nTier500 provides high density network-attached storage for most
major operating environments, including Microsoft®Windows®, UNIX®,
and Linux®. The server has its own dedicated disk storage, which makes it
possible to install and run software applications, including backup
software, directly on the nTier500.
Optimized for secondary storage and pre-configured with a single
NTFS-formatted RAID 6 NAS volume, the highly versatile nTier500 has
many applications, including use as:
Network-Attached Storage (NAS) for sharing file-based information
over an IP network.
High-speed disk storage for media serving.
A disk-to-disk data backup device, either alone or as part of a tiered
storage solution.
When used as a part of a tiered storage solution, the nTier500 can be
connected to a tape library for long-term data archival and disaster
recovery. Data from primary disk storage on the host is first backed up to
the nTier500. From there, the backup software on the nTier500 can be used
to migrate the files to tape for archiving and off-site storage.
FEATURES
The energy-efficient nTier500 includes the following features:
RAID-protected data and system disks The nTier500 includes up to sixteen
high-performance disk drives mounted on individual drive sleds. The
drives provide the appliance’s RAID-protected storage capacity and are
preconfigured as a single NTFS-formatted RAID 6 NAS volume.
Two dedicated disk drives protected by RAID 1 mirroring to provide the
dedicated storage for the operating system and any additional software
installed on the appliance.
RAID write caching Cache memory on the system’s RAID controller stores
data from the host before it is written to the disk drives. Because writing
data to memory is typically faster than writing to disk, using write caching
improves the overall performance of the RAID storage. Once the data is
written to the cache memory, the host can move on to another operation
while the data is written to disk.
Integrated application server The powerful, integrated server uses two
high-performance CPUs to run the Windows Storage Server operating
system and additional installed software. See Integrated Application
Server on page 22 for detailed information.

Features
September 2010 Spectra nTier500 Backup and Archive Appliance
19
BlueScale®web interface The BlueScale web interface is used to perform
configuration and management tasks on the nTier500. It also lets you
monitor the nTier500 hardware status and view hardware system
messages. See Chapter 5 – Operating the nTier500 for detailed information.
File sharing connectivity for major operating systems Network File System
(NFS) and Common Internet File System (CIFS) file sharing protocols
provide connectivity to most major operating systems, including
Windows, UNIX, and Linux.
Gigabit (1000BaseT) Ethernet connectivity Two onboard Gigabit Ethernet
(GigE) ports provide Ethernet connectivity for the Spectra BlueScale web
interface. These Ethernet connections can also be used to connect the
nTier500 to another nTier appliance for data replication.
Optional 10-Gigabit Ethernet, Fibre Channel, or SCSI connectivity If desired,
up to two additional interface cards can be installed in the server
expansion slots to provide additional connectivity.
One 10 Gigabit Ethernet (10 GigE) network interface card (NIC) can be
installed to provide high-speed data connections between hosts and the
nTier500.
Up to two Fibre Channel host bus adaptors (HBAs) can be installed to
provide high-speed data connections between the nTier500 and a tape
library.
One SCSI host bus adaptor (HBA) can be installed to provide SCSI bus
connectivity to tape storage.
Note: The SCSI HBA is no longer available for purchase with a new
nTier500. It is only supported as a legacy device.
High availability Batteries provide power to protect the data in the RAID
write cache memory for up to 72 hours in the event of a power failure. The
N+1 redundant power supplies, the drives, and the dedicated system
drives used by the server are hot-swappable for uninterrupted operation.
Easy network-based administration The integrated nTier500 server can be
configured for remote administration over an Ethernet network using
telnet, Secure Sockets Layer (SSL), Secure Shell (SSH), or user-enabled
custom host scripts.
Remote power management The integrated Intel Remote Management
Module 2 (Intel RMM2) provides remote power management that
functions independently from Windows operating system used by the
Rack-mount hardware The nTier500 is designed to mount in a standard
4-post, 19-inch rack using just 3U (5.25 inches) of rack space. Rack-
mounting hardware is included with the nTier500. Alternatively, the
nTier500 can be placed on a level tabletop or other horizontal surface.

Chapter 1 — System Overview
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User Guide 90990030
COMPONENTS
The following sections show the locations of and briefly describe the
nTier500’s major front and rear panel components.
Front Panel
Figure 2 shows the components on the front panel of the nTier500 with the
front cover removed.
o
Figure 1 The front view of the nTier500 (front cover removed).
Status LEDs Power USB port
Data drives
System drives
Drive blanks
Component Description
Front cover (Not
shown) Keyed locks on each side of the front cover prevent unauthorized access to the data drives.
Power button The recessed power button controls the main AC power for the nTier500. A
blue LED indicates that the power is on.
Status LEDs The status LEDs are reserved for future use.
Universal Serial Bus
(USB) port The USB port can be used to connect a USB drive to the nTier500 for saving configurations and uploading firmware packages. If desired, you can use the
port to connect a USB keyboard or mouse to the nTier500 application server.
RAID-1 protected
system drives Two RAID 1 protected disk drives provide the dedicated storage for the Windows Storage Server operating system and additional application software.
RAID-6 protected
data drives The nTier500 includes up to sixteen high-performance disk drives mounted on individual drive sleds. The drives are preconfigured as a single NTFS-
formatted RAID 6 NAS volume.
The drive sleds slide into bays in the front of the nTier500 enclosure and lock in
place. The front of each drive sled has a handle for removing the sled from the
enclosure and a latch for locking the drive sled in place. LEDs on each drive
sled indicate the status of the drive.
Drive blanks When fewer than 16 drives are installed drive blanks installed in the unused
drive bays to prevent contaminates for entering the enclosure and to maintain
proper air flow. The drive blanks do not contain drives.